Workshop Services - ads.gov.ba · Workshop Services Workshops and ... Active Directory Upgrade...
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41 Workshop Services Workshops and WorkshopPLUS Workshops provide customers with Microsoft best practices to help them utilise Microsoft technologies and receive knowledge transfer directly from Microsoft subject matter experts. These best practices focus on administration; operation and helping customers make their Microsoft enterprise environment more supportable. WorkshopPLUS courses provide Premier Support customers with advanced technical training that can significantly improve their IT staff’s ability to act proactively and to develop crisis-management skills, thereby helping to increase uptime and overall infrastructure performance. These training programs include Pre- and Post-Assessments to measure knowledge gained from the course, as well as an Action Planning session to help participants take what they’ve learned and apply it to real-world scenarios. Workshop Levels To ensure that participants get the most out of each Premier Workshop, the technical level of the presentation has been included. Classification has been done in accordance with the classic undergraduate class model and the description of each level is listed below. • 100-level workshop is an introduction to the topic or overview. Assumes little or no expertise with the topic being covered 100 Introductory • Assumes 100-level knowledge and a fairly complete understanding of the features. The 200-level Premier Workshops may discuss case studies that cover a breadth of common scenarios or explain how to use more advanced features. 200 Intermediate • Assumes 200-level knowledge and an in-depth understanding of product features in a real-world environment. The 300-level Premier Workshops may go into unusual case studies that illustrate specific aspects of the product that are key to improving performance or interoperability. 300 Advanced • Assumes the deepest level of technical knowledge we expect a customer to have. The 400-level Premier Workshops are essentially expert-to-expert sessions. The content provides the means for customers to push products to maximum performance, achieve the broadest possible interoperability, and create applications using even the most advanced features. 400 Expert
Transcript of Workshop Services - ads.gov.ba · Workshop Services Workshops and ... Active Directory Upgrade...
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Workshop Services
Workshops and WorkshopPLUS Workshops provide customers with Microsoft best practices to help them utilise Microsoft technologies and receive knowledge transfer directly from Microsoft subject matter experts. These best practices focus on administration; operation and helping customers make their Microsoft enterprise environment more supportable. WorkshopPLUS courses provide Premier Support customers with advanced technical training that can significantly improve their IT staff’s ability to act proactively and to develop crisis-management skills, thereby helping to increase uptime and overall infrastructure performance. These training programs include Pre- and Post-Assessments to measure knowledge gained from the course, as well as an Action Planning session to help participants take what they’ve learned and apply it to real-world scenarios.
Workshop Levels To ensure that participants get the most out of each Premier Workshop, the technical level of the presentation has been included. Classification has been done in accordance with the classic undergraduate class model and the description of each level is listed below.
• 100-level workshop is an introduction to the topic or overview. Assumes little or no expertise with the topic being covered
100
Introductory
• Assumes 100-level knowledge and a fairly complete understanding of the features. The 200-level Premier Workshops may discuss case studies that cover a breadth of common scenarios or explain how to use more advanced features.
200
Intermediate
• Assumes 200-level knowledge and an in-depth understanding of product features in a real-world environment. The 300-level Premier Workshops may go into unusual case studies that illustrate specific aspects of the product that are key to improving performance or interoperability.
300
Advanced
• Assumes the deepest level of technical knowledge we expect a customer to have. The 400-level Premier Workshops are essentially expert-to-expert sessions. The content provides the means for customers to push products to maximum performance, achieve the broadest possible interoperability, and create applications using even the most advanced features.
400
Expert
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3 Workshops 3.1 Active Directory
Active Directory Backup and Disaster Recovery WorkshopPLUS
Active Directory Upgrade Assessment for Windows Server 2008 R2 (ADUA) Active Directory Rights Management Services: Planning, deployment and
administration
Active Directory Recovery Execution Service Advance Administration Support and troubleshooting of GPOs Management of Active Directory content using Windows PowerShell Management of Active Directory infrastructure using Windows PowerShell Windows Server 2003/2008: Active Directory Troubleshooting
Windows Server 2008 Directory Services Workshop Windows Server 2008 R2 Directory Services Workshop
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Active Directory Backup and Disaster Recovery WorkshopPLUS
This 4-day WorkshopPLUS course provides participants with the knowledge and skills required to prepare for, recover from, or avoid specific Microsoft® Active Directory disasters.
TARGET AUDIENCE:
To ensure the high-quality knowledge-transfer expected by attendees of this 4-day workshop, class size is limited to a maximum of 15 students who meet the following criteria:
Senior or top-level IT staff possessing at a minimum MCSE-level certification in Microsoft Windows 2003.
Operating-environment infrastructure architects with a solid understanding of AD.
Windows 2003 Server administrators with solid understanding of AD.
Escalation support staff (top-tier only).
BUSINESS NEEDS:
Organisations who wish to learn more about planning for Active Directory disaster scenarios and recovery.
BENEFITS:
After completing this course, you will be able to:
Understand technical description and detail on different disaster scenarios
Learn about business continuity impact
Causes of active directory disaster scenarios
Prevention strategies
Preparing to recover from active directory disasters
How to recover from disaster recovery scenarios
SYLLABUS:
Module 1: Preparing for and Avoiding Disasters – Qualify what constitutes an outage of Active Directory: identify ways to prevent AD disasters; know what data should be collected in advance; and identify what information to communicate to business units. Module 2: Core Disaster Recovery Scenarios – Explore six core disaster scenarios, ranging from “Loss of Critical Services” to “Loss of Entire Forest Functionality”. Module 3: SYSVOL Scenarios – Investigate SYSVOL data failures, FRS component failures and GPO disasters.
Module 4: Disasters Avoided Through Good Operational Practices – Adjust operational practices to avoid disasters associated with massive clock adjustments, USN rollback, and lingering objects. Module 5: Security Related Scenarios – Focus on prevention, including: Physical DC compromise, hacked DCs, and sidHistory elevation. Module 6: Relevant Changes In Future Releases - Review disaster recovery-related changes in Microsoft® Windows® Server 2008
PRE-REQUISITES:
Attendees should be experienced users of Active Directory on Windows Server 2003. Ideally, they will have Windows administration experience and will be comfortable using and troubleshooting Active Directory from past experience.
Product
Windows Server 2003
Duration
4 day
Level
300
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Active Directory Upgrade Assessment for Windows Server 2008 R2 (ADUA)
Microsoft Active Directory Services are being used to store business-critical applications and is essential as repository for access and systems within your IT infrastructure. As any other system needs to be upgraded to take advantage of new features and but also to be in compliance with Support Life Cycles.
TARGET AUDIENCE
Anyone wanting to learn what ADUA can do for their organization or individuals preparing themselves to deploy ADUA would benefit from the material covered in this workshop.
BENEFITS
Ensuring that your AD administrators know what is new in AD 2008 R
Microsoft advice on the available upgrade paths and the best practices for an effective upgrading
What know issues should be considered before upgrading your domain controllers
SYLLABUS
Active Directory Upgrade Planning Session – A full day session that will develops the knowledge and skills needed to determine an upgrade plan, identify potential issues a how to prevent them. AD administrators will walk away with the right knowledge to decide if a specific AD 2008 R2 feature is suitable for your environment. During this session your actual upgrade process will be evaluated to identify any roadblocks. Active Directory Assessment – Data collection of actual active directory configurations and health state Analysis and Reporting – Analysis and presentation of the data collected after a comparison against best practices, know issues and possible risks. This evaluation will also cover recommendations about how to stabilize the environment, if it is required, before attempting the upgrade project
Product
Active Directory
Duration
1 Days
Level
300
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Active Directory Rights Management Services: Planning, deployment and administration
This workshop takes advantage of the knowledge and experience acquired over multiple customer support engagements since the release of RMS 1.0 and presents the student with the opportunity to experience the various stages of a pilot RMS deployment in a distributed environment covering everything from common deployment mistakes, integration with Exchange and SharePoint, and Administration
TARGET AUDIENCE
Anyone wanting to learn what ADRMS can do for their organization or individuals preparing themselves to deploy ADRMS would benefit from the material covered in this workshop.
BENEFITS
Make common deployment mistakes in the lab and recover from them
Work in distributed environment that allows you to test complex deployment options
Explore troubleshooting options
SYLLABUS
This workshop runs 2 days. Students should anticipate consistent start and end times for each day. We do not recommend early departure on any day.
Module 1: Introduction We cover the business reasons behind ADRMS, what ADRMS really is and what it isn’t Module 2: ADRMS Architecture We cover the business reasons behind ADRMS, what ADRMS really is and what it isn’t Module 3: Deployment. We discuss deployment planning, deployment consideration and sizing your deployment to meet your enterprise’s needs. Module 4: Administration. We cover server administration operations
Module 5: Client side deployment. It is not enough to get ADRMS cluster deployment but your clients will need additional configuration in order to take advantage of RMS. In this module will cover what steps are required and discuss some important questions that will ensure a successful deployment. Module 6: Extranet Deployment. Most environments will need to ensure that users outside of the network are able to access the RMS environment and how to get that done is what we will be covering in this module. Module 8: Troubleshooting. Lastly we will discuss some of the troubleshooting option available with ADRM. .
Product
Active Directory
Duration
2 Days
Level
300
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Active Directory Recovery Execution Service
The Active Directory Recovery Execution Service aims to help your organization review common Active Directory disaster recovery scenarios, determine the risk for your business and execute the recovery steps in a test environment to resolve a disaster. Together with the expertise of a Microsoft engineer It will help to create a fully tested and supported Active Directory disaster recovery plan and solid documentation base. It includes a side-by-side knowledge transfer with your IT staff so they are trained perform the execution steps for Active Directory disaster scenarios.
Although available for delivery in isolation, this service can be combined with the Active Directory Disaster Recovery Planning (ADDRP) offering to provide a complete AD disaster recovery service. When delivered in unison with ADDRP, customers will be armed with the knowledge to address the crucial planning elements involved in recovering their Active Directory and understand their current recovery capabilities in addition to the benefits of ADRES. For more details on ADDRP, please refer to the relevant datasheet.
TARGET AUDIENCE:
This service is designed for Microsoft Premier Support customers who have designed and/or implemented Microsoft Active Directory and require practical, hands-on guidance for recovering their Active Directory infrastructure.
BUSINESS NEEDS:
Active Directory provides a critical foundation for a many enterprise applications, therefore it is essential that organisations have an up to date, fully documented and well tested Active Directory disaster recovery plan. This offering walks customers through the practical steps required to recover from common AD disaster scenarios, using data that represents their live infrastructure. The skills and concepts learnt during this engagement allow customers to assess the viability of their existing DR plans. In the case where no DR plans exist, customers will be able to understand the technical processes required to produce a DR plan that is supportable, relevant to their infrastructure and follows the latest Microsoft best practice.
BENEFITS:
After completing the ADRES, the participants will have: 1. Setup an isolated Active Directory test environment. 2. Fully tested their Active Directory disaster recovery plan for common scenarios. 3. Gained a deep technical knowledge on how to resolve Active Directory disaster recovery issues. 4. Gained skills required to reduce time to resolve Active Directory disasters.
SYLLABUS/DELIVERABLES:
The following will be delivered:
Review of recommended recovery procedures
Forest and Domain recovery execution
User and group membership recovery execution
Object recovery execution
Group Policy and SYSVOL recovery execution
Time management recovery execution
Documentation check
Templates provided on each Active Directory disaster recovery scenario to show Microsoft best practices and procedures which must be followed
Product
Active Directory
Duration
3 days
Level
300
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Advanced Administration Support and Troubleshooting of GPOs
TARGET AUDIENCE:
This workshop is designed for Administrators and Support Personnel to control manage maintain and lockdown their User Desktop environment.
BUSINESS NEEDS:
This 3 Day Group Policy Course covers all aspects of Administration, Support and Troubleshooting of Group Policies in an Enterprise Environment.
BENEFITS:
Understanding Components of Group Policies
Understand How Group Policies are configured
Identify the major tools used to create, support and Backup Group Policies
Understand key new features of Vista and Windows 2008 Group policy
Troubleshooting Group Policies
Identify Key Performance and design Best Practices
Understand Group Policies preferences
Understand Advances Group Policy Management Tool
Use GPO Accelerator
Use Group Policy Best Practice Analyzer
SYLLABUS:
Module 1: Group policy essentials This covers the fundamentals of Group Policy Architecture and Components and Management Module 2: Group policy Processing This covers how a Group Policy is processed from initial retrieval from the Sever to being processed by the Client Side Extension. Module 3: GPO Policy Troubleshooting & Security This covers how a Group Policy is processed from initial retrieval from the Sever to being processed by the Client Side Extension.
Module 4: Windows Server 2008 and Vista Updates This module covers and identifies all the new features and enhancements Windows Vista and Windows 2008 introduce. Module 5: Advanced Group policy Management This identifies what is Advanced Group Policy Management. How this new tool and features enables you to manage your Group Policies in a comprehensive and secure platform.
Module 6: Group Policy Preferences Group Policy Preferences are an extensive new set of features and functionality that enhance the breadth and potential of Group Policies. The use management and functionality are fully investigated in this module.
Product
Windows Server 2008
Duration
3 Days
Level
300
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Basic knowledge of PowerShell scripting language and environment:
Ability to use basic set of pipeline processing and formatting cmdlets (*-object, format-*)
Working with basic data types (numeric, strings, arrays) and operators
Working with Powershell variables
Ability to use basic PowerShell language constructs (conditional statements, looping statements)
Ability to create and use PowerShell functions Basic knowledge of AD administration principles:
User account administration
Group account administration
Computer account administration
Management of Active Directory content using Windows PowerShell
TARGET AUDIENCE:
Administrators of Active Directory who want to make their user, computer and group management AD tasks more effective and less error prone by converting them into PowerShell scripts
Administrators who wants to convert current ADSI based vbs or java scripts into PowerShell scripts
Programmers who want to implement various Active Directory related operations using PowerShell scripting technology in combination with the .Net framework or Windows 2008 R2 cmdlets
BUSINESS NEEDS:
This workshop is intended for Active Directory administrators and programmers who want to automate certain AD-related management task, especially user account, computer account and group account management and management of OU hierarchy – by means of PowerShell scripting language. The workshop content is designed to cover all areas of AD management that can be performed using the Active Directory User and Computers administrative tool, but contains also many other operations that cannot be performed by this tool (LDAP search, bitmask type attributes management, management of attributes not revealed in graphical interface, etc.). The first five modules are covered during the first three days, if module 6 is required, the workshop will be four days long.
BENEFITS:
After completion of this workshop students will be able to automate all aspects of user, computer and group management using the Windows PowerShell scripting language in a combination with either selected .Net classes or the new set of Windows 2008 R2 cmdlets (see syllabus for more info). Each AD related technology will be thoroughly described and rich set of examples covering complete user, computer and group account lifecycle management will be demonstrated. The workshop courseware is provided in both printed and electronic form and is intended to be used by students later after the course completion as a graphical quick reference guide (both for PowerShell scripting language and AD content management oriented technologies). The courseware contains pictures of object models, mappings of user, computer and group object fields available in Active Directory User and Computers administrative tool to .Net object properties and AD attributes and almost 100 examples of PowerShell code that can be reused in cut-and-paste manner in further scripts.
SYLLABUS:
Module 1: Introductory topics
Module 2: Administration of AD content using Windows 2008 R2 AD provider and AD related cmdlets
Module 3: Advanced administration of AD content using System. DirectoryServices .Net namespace
Module 4: Scripting LDAP search
Module 5: Scripting of AD object security
Module 6 (optional module - fourth day): Basic administration of AD content using System.DirectoryServices.AccountManagement .Net namespace
PRE-REQUISITES:
Product
PowerShell v1 and v2
Duration
3 - 4 days
Level
400
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Basic knowledge of PowerShell scripting language and environment:
Ability to use basic set of pipeline processing and formatting cmdlets (*-object, format-*)
Working with basic data types (numeric, strings, arrays) and operators
Working with Powershell variables
Ability to use basic PowerShell language constructs (conditional statements, looping statements)
Ability to create and use PowerShell functions Basic knowledge of AD administration principles:
User account administration
Group account administration Computer account administration
Management of Active Directory infrastructure using Windows PowerShell
TARGET AUDIENCE:
Administrators of Active Directory who want to make the tasks related to administration of AD infrastructure (i.e. management of domain and forest, trust management, management of AD topology and AD replication management and analysis) more effective and less error prone by converting manually performed tasks into PowerShell scripts
Administrators who wants to convert their current ADSI based vbs or java scripts into PowerShell scripts
Programmers who want to implement various Active Directory related operations using PowerShell scripting technology in combination with the .Net framework
Administrators or programmers who want just to learn as much as possible about these technologies by managing them programmatically on the lowest level
BUSINESS NEEDS:
This workshop is intended for both Active Directory administrators and programmers who want to implement the AD infrastructure management related task by means of PowerShell scripting language or who just want to gain deep knowledge of these technologies through their programmatic management. The workshop content is designed to cover all areas of AD infrastructure management and contains more than 90 reusable code examples of many operations. All technologies are first thoroughly explained theoretically before the description of their programmatic management by means of PowerShell in combination with .Net framework proceeds. For each topic rich set of examples completely covering given area of AD infrastructure management will be demonstrated. See syllabus for complete list of AD infrastructure management related areas covered by this workshop.
BENEFITS:
After completion of this workshop students will be able to use PowerShell to automate the tasks from following areas of AD infrastructure management:
Administration and management of domains, forests and domain controllers, their properties and FSMO roles
Administration and management of domain trusts, their properties and monitoring of their current operational state
Administration and management of all components of AD replication topology
Management and monitoring of distributed AD replication processes The workshop courseware is provided in both printed and electronic form and is intended to be used by students later after the course completion as a graphical quick reference guide (both for PowerShell scripting language and AD infrastructure management oriented technologies). The courseware contains lots of pictures describing object models, technology concepts, the map of the configuration partition that can be used to identify AD object where to perform given management tasks, and more than 90 examples of PowerShell code that can be reused in cut-and-paste manner in further scripts.
SYLLABUS:
Module 1: Introductory topics
Module 2: Management of domains , forests and domain controllers
Module 3: Management of trust
Module 4: AD replication topology management
Module 5: Management of replication process
Module 6: Analysis of replication metadata
PRE-REQUISITES:
Product
PowerShell v1
Duration
3 days
Level
400
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Windows Server 2003/2008: Active Directory Troubleshooting
Get hands-on experiences troubleshooting a wide range of issues in Windows Server 2003 and Windows Server 2008 Active Directory. This will effectively reduce time to finding resolutions by teaching support staff key skills to effectively diagnose critical problems.
TARGET AUDIENCE
Attendees should meet the following criteria:
Senior or top-level IT staff possessing at a minimum MCSE-level certification in Microsoft Windows 2003 and/or MCITP in Windows 2008.
Operating-environment infrastructure architects with a solid understanding of AD.
Windows 2000/2003 Server administrators with solid understanding of AD.
Escalation support staff (top-tier only)
BUSINESS NEEDS
After completing this course, students will be able to understand:
The dependencies of Active Directory on DNS, and how to troubleshoot and diagnose DNS issues, including Windows Server 2008 RODC features.
The processes supporting directory replication and troubleshooting.
Diagnose and correct common FRS and DFSR problems that lead to Sysvol replication issues.
How to identify and troubleshoot key Active Directory performance issues.
How to identify Client Logon Authentication problems such as Tokensize.
BENEFITS
Incoming Assessment to baseline knowledge. It is important for students to get feedback on how much they have learned during the WorkshopPLUS course. To accomplish that end, the Incoming Assessment measures what students know at the beginning of the course. This 25-question assessment was developed by a team of subject matter experts at Microsoft. Outgoing Assessment to measure knowledge transfer. Students like to know how much they learned as a result of the training. At the end of the WorkshopPLUS course, students compare their Incoming and Outgoing results. In addition, the instructor reviews the questions and discusses the answers in detail to ensure that students understand the concepts. (Note: Individual results of the Incoming and Outgoing Assessment are not provided to management.) Action Planning Exercises to take workshop-acquired knowledge and apply them to the workplace. Applying new knowledge to the real world is key to getting the most value out of your training budget. The purpose of the Action Planning Exercises is to identify key problems or proactive opportunities in your workplace — and then to use the skills learned in this course to develop real-world action plans.
SYLLABUS
Module 1: Active Directory Troubleshooting Process & Active Directory Fundamentals. Introduces the Troubleshooting Methodology. The module identifies the components involved in troubleshooting AD and the potential Business Impact of issues within your environment. It introduces some of the concepts on which AD is based, including LDAP basics and the logical and physical structure of the AD database. Module 2: Troubleshooting Critical Services and Flexible Single Master Scenarios. Introduces students to the Active Directory Critical services. The module covers FSMO roles and key troubleshooting scenarios. Module 3: DNS Concepts and Troubleshooting. Explains why AD is reliant on DNS and covers what AD administrators need to know about how AD uses DNS including the symptoms, causes, and resolution to DNS problems. It also covers Windows 2008 RODC DNS functionality and Global Name Zones.
Module 4: Client Logon and Authentication. Guides students through common logon scenarios for client logon and authentication issues, including Secure Channel, Kerberos, and Tokensize problems. The module also covers auditing AD and delegation of administration. Module 5: Replication. Focuses on the mechanics by which directory changes are transferred among domain controllers, A wide range of troubleshooting scenarios are discussed along with solutions. The module builds on the troubleshooting tools covered in previous modules. RODC replication and troubleshooting are explained. There is an in-depth discussion of common issues with USN Rollback, Lingering Objects, Secure Channels and trusts.
Product
Windows Server 2003/2008
Duration
4 Days
Level
300
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Windows Server 2008 Directory Services Workshop
The Windows Server 2008 Directory Services workshop provides participants with a practical introduction to the key new features of Active Directory in Windows Server 2008. Very much a hands-on experience, attendees will have ample opportunity to try the new features for them-selves and look at new tools for troubleshooting.
TARGET AUDIENCE:
IT staff responsible for administration of Windows Server 2008 Active Directory.
BUSINESS NEEDS:
Organisations who wish to learn about new Active Directory features in Windows Server 2008 and troubleshooting techniques for a successful deployment.
BENEFITS:
Understand key new Active Directory features in Windows Server 2008
Learn about Read-Only domain controllers
Understand new branch office design considerations
Understand and install Server Core for Active Directory
Implement DFSR for SYSVOL
Learn about new auditing features
Understand new features for backup and recovery
Troubleshoot key issues in Windows Server 2008 Active Directory
SYLLABUS:
Module 1: Introducing Windows Server 2008 Learn about new features in Windows Server 2008 including server manager and RSAT tools. Module 2: Active Directory Installation (DCPROMO) Preparing Active Directory for Windows Server 2008 including installation, functional levels, adprep and dcpromo. Module 3: Implementing and Troubleshooting DNS Understand DNS server role enhancements, deploying global name zones, domain controller discovery, troubleshooting techniques and windows firewall with advanced security. Module 4: Implementing Read Only Domain Controllers Learn about new RODC features, implementing RODC in a branch office environment, RODC replication, RODC authentication and client operations. Module 5: Server Core New Server Core features, deploying and managing server core along with Active Directory installation. Module 6: Directory Services Auditing Changes – Directory services auditing features and new global audit policy.
Module 7: Distributed File System and Replication Understand new DFS and DFSR changes which can benefit your organisation. Module 8: SYSVOL Migration Understand how to prepare for SYSVOL migration to DFSR, migration procedure, validating SYSVOL health and troubleshooting. Module 9: Group Policy Enhancements and FGPP Learn about new group policy changes and enhancements including group policy preferences along with new FGPP features. Module 10: Windows Server Backup (WBAdmin) Learn about new Windows Server Backup features, system state backup changes and mounting an Active Directory database offline with new snapshot feature.
PRE-REQUISITES:
Attendees should be experienced users of Active Directory in previous versions. Ideally, they will have Windows administration experience and will be comfortable using and troubleshooting Active Directory from past experience. No previous Windows Server 2008 experience is required.
Product
Windows Server 2008
Duration
4 days
Level
300
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Windows Server 2008 R2 Directory Services Workshop
This course describes new Directory Services features, functions, and deployment included in the Windows Server® 2008 R2 operating system family. Information gained from this training will allow Active Directory administrators and other IT professionals to understand and deploy the new “Directory Services” features in Windows Server® 2008 R2.
TARGET AUDIENCE:
This workshop is designed and intended for Networking and IT professionals.
BUSINESS NEEDS:
Organisations who wish to learn about new Active Directory features in Windows Server 2008 R2 and troubleshooting techniques for a successful deployment.
BENEFITS:
Gain exposure to the new Directory Services features in Windows Server 2008 R2
Understand what it takes to deploy and support these features
Get hands on practice deploying Active Directory Domain Services new features
SYLLABUS: Module 1: Introducing Windows Server 2008 R2 Windows Server 2008 R2 editions Overview of new features in Windows Server 2008 R2 Windows Server 2008 R2 System Requirements Upgrading to Windows Server 2008 R2 Module 2:Upgrading Windows Server 2008 R2 Active Directory Web Services How to prepare a forest for Windows Server 2008 R2
Active Directory How to extend the schema to Windows Server 2008 R2 New functionality with Windows server 2008 R2 forest and
domains Module 3: Active Directory Administrative Centre and Active Directory Web Services Introduction to Active Directory Administrative Centre Active Directory Administrative Centre Features and Usage
Scenarios Active Directory Architectural Changes Introduction to Active Directory Web Services
Module 4: Active Directory PowerShell and Active Directory Best Practices Analyzer Introduction to Active Directory and Group Policy
PowerShell Active Directory PowerShell Features Installing and working with Active Directory Best Practices
Analyzer Module 5: Offline Domain Join Introduction to Offline Domain Join feature Requirements to use Offline Join Step to perform Offline Domain Join
Module 6: DFSR Read Only Replicas and DFSR Cluster Support Describing new DFSR Read Only Functionality Setting up DFSR Read Only replicas DFSR Cluster Support DFSR Troubleshooting Tools Improvements Module 7: Authentication Enhancement Introduction to NTLM Blocker Changes in NTLM for Windows Server 2008 R2 Describing changes to support Kerberos encryption types Extended protection for authentication Forest search order policies Module 8: Managed Service Accounts Introduction to Managed Service Accounts Capabilities and limitations Describing how to install and setup managed service accounts Module 9: Active Directory Recycle Bin Introduction to Active Directory Recycle Bin Requirements to using Active Directory Recycle Bin Active Directory object Lifecycle Changes How to recover deleted object using Active Directory Recycle Bin New audit event and categories Module 10: Change t Security Auditing New audit event and categories .
PRE-REQUISITES:
Attendees should be experienced users of Active Directory in previous versions. Ideally, they will have Windows administration experience and will be comfortable using and troubleshooting Active Directory from past experience. No previous Windows Server 2008 R2 experience is required.
Product
Windows Server 2008
Duration
4day
Level
300
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3 Workshops 3.2 Windows Platform
Deploying Windows 7 using System Centre Configuration Manager 2007 Deploying and Troubleshooting WSUS 3.0 SP2 Network Monitoring 3 Performance Monitoring VitalSigns WorkshopPLUS
Windows 7 Essentials Windows PowerShell version 2.0 - scripting language workshop for beginners Windows PowerShell version 2.0 - Advanced Topics Windows PowerShell version 2.0-upgade workshop for PowerShell v1 users Windows PowerShell 2.0 - Scripting for the IT Administrator WorkshopPLUS
Windows Server 2008: Deploying and Managing Failover Cluster WorkshopPLUS
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Deploying Windows 7 using System Center Configuration Manager 2007
This instructor-led course provides students with the knowledge and skills to deploy Windows 7 Operating System using Microsoft System Center Configuration Manager 2007 (ConfigMgr). An integration with Microsoft Deployment Toolkit 2010 (MDT) is included. Students will learn how to configure ConfigMgr components and how to create and customize objects for a successful Operating System Deployment.
TARGET AUDIENCE:
This course is intended for ConfigMgr 2007 Administrators who are responsible for rolling out Windows 7 operating system. Ideally the audience has one to three years of experience supporting multiple desktop and server computers running Microsoft Windows in medium to large enterprise organizations using SMS 2003 or ConfigMgr 2007. General Windows Operating system knowledge is required.
BUSINESS NEEDS:
Organizations that are looking to gain additional benefits by leveraging the basic and advanced features of ConfigMgr 2007 R3 Operating System Deployment and MDT features.
BENEFITS:
After completing this workshop, you will understand the advanced features of ConfigMgr 2007 and how to install, configure and manage all or some of these areas:
Software Distribution
ConfigMgr Site Systems
Software Update Management
Operating System Deployment
Multicast Deployment
Reporting
Microsoft Deployment Toolkit 2010 integration
Modena integration
R3 OSD Features
SYLLABUS:
The workshop consists of 7 modules covering the key features of ConfigMgr OSD including MDT integration. This workshop includes mostly hands-on lab sessions with an accompanying lab manual. Workshop course outline:
Overview
Configuring Site Systems
Creating Reference Machine
Deploy Windows 7
Customization
Upgrade to Windows 7 from Windows XP
Microsoft Deployment Toolkit 2010 Integration
User Driven Interface
Multicast Deployments
R3 OSD Features
PRE-REQUISITES:
Participants need to have sound knowledge and experience with SMS 2003 or ConfigMgr 2007 administration, concepts and process flows. Classroom machines need at least 8GB of RAM, Hyper-V and preferably 2 physical hard disks. Maximum number of participants is 8.
Product
ConfigMgr 2007
Duration
3-4 Days
Level
300
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Deploying and Troubleshooting WSUS 3.0 SP2
WSUS® is the free, on-premise platform and solution that helps organizations to deploy updates to Windows clients and servers and Microsoft applications running on those computers. WSUS is a key tool to manage an organizations on-going update compliance of computers.
TARGET AUDIENCE
To maximize the value of the training and allow maximum interactions, this workshop class size is limited to 16 participants This 2 day delivery is aimed at system administrators of Windows Server™. Participants should be certified Microsoft Certified Systems Engineers™ or Microsoft Certified IT Pro™ on Microsoft Windows Server™. Experience of around 3 years in administering enterprise-wide servers or workstations in an enterprise context will be an advantage.
BUSINESS NEEDS
The Deploying and Troubleshooting WSUS workshop will give you an in-depth knowledge of WSUS architecture, the platform and deployment options. This will allow you to install updates efficiently, safely and to help you troubleshoot WSUS clients and servers.
BENEFITS
After this offering is completed, you will be benefit in the following:
Gain confidence through hands-on labs in deploying WSUS in complex scenarios
Learn how to setup approvals and classifications to get the results you expect
Understand how to troubleshoot failed updates orsyncronisations
See the underlying WSUS deployment protocols at work
Repair and maintain a mature WSUS deployment
Apply deployment and management best practices
Adopt the Microsoft Premier Support methods to troubleshoot the platform components of NAP
SYLLABUS
Introduction to Updates and Patching: Understand how updates have installed on Windows through the ages and what the difference is between “important” and “critical”
WSUS Components: step though all of the moving parts of WSUS on the server and clients; IIS, SQL, BITS, DCOM, NTFS, BITS
P Installing and Upgrading WSUS Servers: walk through the installation options, defining hierarchies and tackle common issues
Configuring WSUS Servers and Clients: WSUS can be a bandwidth saver but, if improperly configured, becomes an update blocker or filter
P Managing and Monitoring: An advanced topic covering offline/secure scenarios, health status and many seldom seen tricks
P Maintaining WSUS: Make SQL your friend again, what do when disk space is low
P Troubleshooting: Learn how to tame BITS, complex proxy situations, and mastering the log files
P Processes and Procedures: You can’t update if you can’t restart, and clusters aren’t supposed to restart. Real-world advice you can use.
Product
Windows Server
Duration
2 Days
Level
200
56
Network Monitor 3
The Microsoft® Network Monitor 3.1 Tools, Protocol Analysis and Techniques online Workshop is designed for the IT organization that wants to understand, optimize, and put better processes and tools in place to maximize network reliability and performance. The information provided in this workshop is a combination of: tools training, protocol analysis and best practices that have been compiled from both the Microsoft Windows® Product Group and Microsoft Services Premier Support.
TARGET AUDIENCE:
Participants in this workshop should be IT staff who administer large enterprise IT environments and possess a Microsoft Certified Systems Engineers-level certification in the Microsoft Windows Server™ operating system with at least three years of experience architecting or administering enterprise IT environments running Windows Server. Participants in this workshop are typically:
Operating environment infrastructure architects
Network infrastructure architects
Windows Server administrators
Exchange / SQL administrators
Escalation support staff (top-tier only)
BUSINESS NEEDS:
Workshop participants will be introduced to the Network Monitor protocol analyzers (Netmon 3, NMCap) and will get a thorough overview of topics such as:
Analysis of Network traffic generated by Microsoft products
In-depth Network traffic / protocol analysis (including wireless traffic with Vista)
Troubleshooting techniques (Parallel tracing, using NMCAP, Building Filters, (New Netmon Parser Language)
BENEFITS:
This workshop provides participants with the skills and techniques that will help enable them implement processes and use tools to help realize the following in their production environment:
Help reduce mean time to failure by base-lining and capacity planning.
Increase “under the covers” product knowledge for better more precise troubleshooting with all network aware products
Help reduce mean time to resolution by enabling IT staff to provide Microsoft Services Premier Support personnel with a network trace
Help reduce mean time to restoration by using best practices such as maintaining a repository server
Help reduce recurring outages by quickly identifying unique problems and being prepared to quickly identify and isolate problems
SYLLABUS:
The following is a brief look at some of the sections that make up this workshop (this is not an all-inclusive list of the course content):
Capturing traffic (Wired and Wireless with Vista); Filtering (both capture and display filters); Traffic analysis, Using NMcap In addition, the following protocols dissected and examined in-depth:
TCP , UDP, ARP, ICMP, IP, RPC, NETBT, SMB, Kerberos, HTTP The Following Processes are Dissected:
Name Resolution; MAC Address Resolution; TCP Session establishment and analysis; SMB Sessions
MSRPC traffic analysis
Product
Network Monitor
Duration
2 Days
Level
200
57
Performance Monitor: Monitoring VitalSigns WorkshopPLUS
The Performance Monitor: Monitoring Vital Signs 3-day WorkshopPLUS course provides participants with the skills necessary to properly analyze and troubleshoot the overall health of the Windows server. This course reviews key performance counters that validate operating system and hardware health. Upon successful completion of this workshop, participants will understand how to use Performance Monitor, Server Performance Advisor, and Windows Reliability and Performance Monitor, and will be able to analyze environments running Windows Server 2003, Windows Server 2008, and Windows XP/Vista/7. The course provides multiple real-world examples of troubleshooting performance issues with Active Directory, Internet Information Services, Exchange Server, and SQL Server. This workshop contains Level 200-300 content. Please review the target-audience information and contact your Microsoft Services representative to ensure that this workshop is appropriate to the student’s experience and technical expertise.
TARGET AUDIENCE:
To ensure the high-quality knowledge transfer expected by the attendees of this 3-day workshop, class size is limited to a maximum of 16 students and is targeted at IT professional staff with at least 2-3 years of experience with Windows Server 2003/2008 or Windows XP/Vista/7.
BUSINESS NEEDS:
The Performance Monitor: Monitoring Vital Signs workshop provides participants with skills and techniques to help them perform the following tasks:
Use the key counters to analyze the most common performance issues. Apply concepts learned in the class to real-world scenarios. Use new features in Performance Monitor introduced in Windows Server 2008 and Windows Vista.
BENEFITS:
Incoming Assessment to baseline knowledge
Action Planning Exercises to take workshop-acquired knowledge and apply them in the workplace Outgoing Assessment to measure knowledge transfer
SYLLABUS/DELIVERABLES:
This workshop runs a FULL 3 days. Students should anticipate consistent start and end times for each day. Early departure on any day is not recommended. Incoming Assessment. Students take a 25-question assessment that measures their baseline knowledge. Module 1: Performance Monitor Introduction and Optimization. This module provides an introduction to Perfmon, including basic use and analysis techniques. Module 2: Analyzing Disk Storage Performance. This module provides an overview of storage and recommended counters for analyzing storage issues. It includes several real-world examples. Module 3: Analyzing Kernel Memory Performance. This module provides an overview of kernel mode memory and recommended counters for analyzing kernel memory performance. It includes several real-world examples
Product
Windows Server 2008
Duration
3 day
Level
200 -300
58
Windows 7 Essentials
Windows 7 Essentials provides participants with a comprehensive introduction to a wide range of the new and improved features introduced to Windows since Windows XP. A hands-on experience, attendees will have ample opportunity to see demonstrations and try the new features for themselves.
TARGET AUDIENCE:
The workshop is for anyone who wants a better technical understanding of the new and improved features in Windows 7, and the benefits these can bring to their organisation. The content is particularly relevant to system Administrators and support personnel.
BUSINESS NEEDS:
Ideal for organisations who are looking to move their desktops to Windows 7 and needs a solid understanding of the benefits Windows 7 offers over Windows XP.
BENEFITS:
After completing this course, participants will be able to:
Identify new features of Windows 7
Identify differences between Windows 7 and previous Windows versions.
Understand the new security features of Windows 7
Employ new and improved management features
Understand Windows 7 Troubleshooting tools
Assess the performance and health of a Windows 7 system
Understand key deployment tools in the WAIK
SYLLABUS/DELIVERABLES:
Productivity and User Experience: Windows Editions, User Interface Changes, IE enhancements.
Security: Mandatory Integrity Control, User Access Control, BitLocker to go, Applocker, Windows Firewall and enhanced Auditing.
Device Support: Device Management and Wireless networking.
Manageability and Remote Access: Group Policy and Preferences, Direct Access, Windows XP Mode and Branch Cache.
Deployment: Windows Imaging, Windows PE and Windows Automated Installation Kit (WAIK)
Performance: Enhancements in Windows 7, Ready Boost, Power Management, Start-up and Shutdown enhancements.
Troubleshooting Tools: Event Viewer, Action centre, Windows troubleshooting platform and Windows RE.
Consumer Features: Home Group, Windows Media Player, Windows tablet PC.
PRE-REQUISITES:
Participants should be experienced users of previous Windows versions. Ideally, they will have Windows administration experience and will be comfortable using Windows management tools and have familiarity with topics such as User Rights, System Performance, Event Logging, Group Policy and similar concepts. No previous Windows Vista or Windows 7 experience is required. Note: Although not required, participants will gain more from some of the practical exercises if they bring along a USB drive with at least 256 Mb of free space.
Product
Windows 7
Duration
3 Days
Level
200-300
59
No prerequisites are required to attend this course but previous programming experience in any scripting or programming language is an advantage.
Windows PowerShell version 2.0 – scripting language workshop for beginners
TARGET AUDIENCE:
Administrators and programmers with no knowledge of PowerShell version 1 or version 2, who want to gain deep knowledge of those PowerShell scripting language areas, which are required to effectively start to use this scripting technology.
BUSINESS NEEDS:
The content of this introductory workshop is designed to cover on the expert level all features and capabilities of PowerShell version 2 scripting language that are required to effectively:
use the PowerShell to manage any technology supporting Windows PowerShell through own set of cmdlets and/or a provider
use the PowerShell to manage technologies that don’t support PowerShell directly but can be managed through classes that are part of .Net framework
compose PowerShell scripts in order to automate arbitrary administrative task
convert existing vbscript or javascript code into PowerShell scripts See syllabus for complete list of topics covered by this workshop.
BENEFITS:
After completion of this workshop students will be able to understand and effectively use many PowerShell v2 features and capabilities, namely:
More than 80 PowerShell cmdlets
Generic concept of PowerShell provider and drive that can be immediately utilized when managing through PowerShell technologies such as Active Directory on Windows 2008 R2 domain controller, SQL 2008 server, IIS 7 and many other
Integration with .Net framework and COM technologies
All language constructs (decision statements, loops, functions, script blocks) that are needed to create optimal PowerShell code
Error handling
PowerShell remoting that can be used to manage simultaneously one or more remote systems The workshop courseware is provided in both printed and electronic form and is intended to be used by students later after the course completion as a graphical quick reference guide (both for PowerShell scripting language and PowerShell cmdlets).
SYLLABUS:
Module 1: PowerShell version 2.0 overview
Module 2: PowerShell technology usage
Module 3: PowerShell commands
Module 4: PowerShell providers and drives
Module 5: Working with basic types of hierarchical repositories supported by PowerShell providers
Module 6: Objects in Windows PowerShell
Module 7: PowerShell variables
Module 8: PowerShell pipeline
Module 9: PowerShell, .Net integration and common data type system, COM integration
Module 10: Using basic syntactical language constructs
Module 11: Arrays
Module 12: Working with functions and script blocks
Module 13: Using PowerShell v2 remoting capabilities
Module 14: Error handling
Module 15: Working with textual files
Module 16: Working with strings
PRE-REQUISITES:
Product
PowerShell version 2
Duration
3 days
Level
300
60
Completion of “Windows PowerShell version 2.0 – scripting language workshop for beginners” or knowledge of PowerShell technology corresponding to this workshop is required:
Ability to use basic *-item and *-itemproperty cmdlets
Ability to use pipeline processing and formatting cmdlets (*-object, format-*)
Working with basic data types (numeric, strings, arrays) and related operators
Working with PowerShell variables
Ability to use basic PowerShell language constructs (conditional statements, looping statements)
Ability to create and use PowerShell functions and script blocks
Ability to implement error control using $?, $Error, $LastExitCode variables
Windows PowerShell version 2.0 – Advanced Topics
TARGET AUDIENCE:
Administrators and programmers currently using the PowerShell v2, who want to extend their knowledge of PowerShell technology in order to become true PowerShell v2 experts. Completion of “Windows PowerShell version 2.0 – scripting language workshop for beginners” or PowerShell knowledge corresponding to this workshop is required (see requirements in prerequisites section).
BUSINESS NEEDS:
The workshop content is designed to cover those advanced features and capabilities provided by PowerShell version 2 scripting technology that are not mentioned in “Windows PowerShell version 2.0 – scripting language workshop for beginners” workshop: he first part of the workshop (i.e. Module 1 – 2) provides brief overview of all advanced PowerShell v2 features, contains detailed description of new set of cmdlets for computer management and the extended description of two methods how to add new sets of cmdlets and providers to the PowerShell environment. The second part of the workshop (i.e. Module 3 – 5) is focused on advanced PowerShell v2 scripting and debugging capabilities. The third part of the workshop (i.e. Module 6 – 7) covers PowerShell v2 remoting technology and background jobs topic. Information provided about remoting PowerShell technology in introductory workshop will be further extended. Both session management and management of remoting technologies will be provided. The fourth part of the workshop (i.e. Module 8 – 9) is focused on working with events and working with the Windows Management Instrumentation technology. In both cases theoretical introduction will be provided, and then usage of these technologies through the PowerShell will be described. In case of WMI technology the instructions how to find out which WMI class to use and how to use the MSDN documentation for selected WMI class will be provided. Remaining chapters (i.e. Modules 10 – 12) cover advanced topics like the extension of .Net framework classes, construction of custom classes and accessing Win32 APIs in order to execute operations that are not available through PowerShell cmdlets, .Net classes or COM components. Last topic deals with transactions and transactional code. See syllabus for complete list of topics covered by this workshop.
BENEFITS:
After completion of this workshop students will be able to effectively use all advanced PowerShell v2 features and capabilities, namely:
More than 60 new cmdlets; Advanced scripting capabilities
PowerShell v2 remoting and management of remoting related technologies; Events
Cmdlets for working with WMI; Custom classes; Directly call Win32 functions; transactions The workshop courseware is provided in both printed and electronic form and is intended to be used by students later after the course completion as a graphical quick reference guide (both for PowerShell scripting language and PowerShell cmdlets).
SYLLABUS:
Module 1: PowerShell version 2.0 Advanced topics overview
Module 2: PowerShell modules and snapins
Module 3: Writing PowerShell scripts - advanced topics
Module 4: Implementing PowerShell functions – advanced features
Module 5: Debugging scripts with Windows PowerShell v2
Module 6: PowerShell Remoting
Module 7: Background jobs
Module 8 Working with events
Module 9: Working with WMI
Module 10: Working with classes – advanced topics
Module 11: Accessing Win32 APIs
Module 12: Using transactions
PRE-REQUISITES:
Product
PowerShell version 2
Duration
3 days
Level
400
61
Basic knowledge of PowerShell scripting language and environment:
Ability to use basic *-item and *-item property cmdlets
Ability to use basic set of pipeline processing and formatting cmdlets (*-object, format-*)
Working with basic data types (numeric, strings, arrays) and related operators
Working with PowerShell variables
Ability to use basic PowerShell language constructs (conditional statements, looping statements)
Ability to create and use PowerShell functions Ability to implement error control using $?, $Error, $LastExitCode variables
Windows PowerShell version 2.0 – upgrade workshop for PowerShell v1 users
TARGET AUDIENCE:
Administrators and programmers currently using the PowerShell v1, who want to upgrade their knowledge in order to become PowerShell v2 experts. Experience with previous version of PowerShell technology is required in order to attend this workshop (see requirements in prerequisites section).
BUSINESS NEEDS:
The workshop content is designed to cover all new features and capabilities provided by PowerShell version 2 scripting technology. The first part of the workshop (i.e. Module 1 – 3) provides brief overview of all new PowerShell v2 features, contains detailed description of new set of cmdlets for computer management and the description of two methods how to add new sets of cmdlets and providers to the PowerShell environment. The second part of the workshop (i.e. Module 4 – 6) is focused on new PowerShell v2 scripting and debugging capabilities. The third part of the workshop (i.e. Module 7 – 8) covers PowerShell v2 remoting technology and background jobs topic. First PowerShell v2 remoting concepts and components will be thoroughly explained. Methods for running commands and scripts remotely and processing their results will be discussed. Finally both session and remoting technology management will be covered. The forth part of the workshop (i.e. Module 9 – 10) is focused on working with events and working with the Windows Management Instrumentation technology. In both cases theoretical introduction will be provided, and then usage of these technologies through the PowerShell will be described. In case of WMI technology the instructions how to find out which WMI class to use and how to use the MSDN documentation for selected WMI class will be provided. Remaining chapters (i.e. Modules 11 – 13) cover advanced topics like the extension of .Net framework classes, construction of custom classes and accessing Win32 APIs in order to execute operations that are not available through PowerShell cmdlets, .Net classes or COM components. Last topic deals with transactions and transactional code. See syllabus for complete list of topics covered by this workshop.
BENEFITS:
After completion of this workshop students will be able to effectively use all new PowerShell v2 features and capabilities, namely:
More than 60 new cmdlets available in PowerShell v2; New scripting capabilities; PowerShell v2 remoting
Events; New cmdlets for working with WMI; Custom classes; Directly call Win32 functions; transactions The workshop courseware is provided in both printed and electronic form and is intended to be used by students later after the course completion as a graphical quick reference guide (both for PowerShell scripting language and PowerShell cmdlets).
SYLLABUS:
Module 1: PowerShell version 2.0 overview
Module 2: New cmdltes for computer management
Module 3: PowerShell modules
Module 4: Writing PowerShell scripts - new capabilities
Module 5: Implementing PowerShell functions – new features
Module 6: Debugging scripts with Windows PowerShell v2
Module 7: PowerShell Remoting
Module 8: Background jobs
Module 9: Working with events
Module 10: Working with WMI
Module 11: Working with classes – advanced topics
Module 12: Accessing Win32 APIs
Module 13: Using transactions
PRE-REQUISITES:
Product
PowerShell version 2
Duration
3 days
Level
400
62
PowerShell 2.0 – Scripting for IT Administrator WorkshopPLUS
Windows administrators are confronted with numerous time-consuming activities such as bulk user account creation in Active Directory Users, gathering system information from large client deployments, etc, all of which are time-consuming, repetitive and error-prone when done manually. PowerShell 2.0: Scripting for the IT Administrator provides students with the hands-on experience required to automate such administrative tasks on Windows-based server and client computers by using PowerShell 2.0.
TARGET AUDIENCE:
PowerShell 2.0: Scripting for the IT Administrator is targeted at the following audiences:
Windows Server and network administrators who want to automate the management of Windows networks.
Networking consultants who want to automate the installation and configuration of networking components.
Technical staff who want to collect/configure settings on computers, or manage client computers via PowerShell.
BUSINESS NEEDS:
PowerShell 2.0: Scripting for the IT Administrator is recommended for organisations that wish to increase the productivity of their IT Professionals by automating repetitive or frequently executed tasks.
BENEFITS:
Upon completion of this course, students will have a deep understanding of how to use Windows PowerShell 2.0 to manage user accounts, gather important configuration information from computers, manage services on Windows-based servers and more. Hands-on labs immerse students in using PowerShell in real-life scenarios.
SYLLABUS:
Incoming Assessment. Students take a 25-question quiz that measures their baseline knowledge. Module 1: PowerShell Language Usage. Covers how to use parsing modes, unary and binary operators, hash tables, arrays, wildcard and regular expression operators, scriptblocks and functions, function parameters and methods, PowerShell modules, and more. Module 2: Error Handling and Debugging. Reviews the methods available to identify PowerShell code bugs in either the Command shell or the GUI-based Integrated Scripting Environment (ISE). Module 3: The Adaptive Type System. Explains the type system used by PowerShell and how PowerShell deals with types, type adaption, and conversion. The module also covers how to extend types and object instances as well as how to build custom types.
Module 4: Remote Management. Covers managing remote computers using the new PowerShell 2.0 remoting capabilities. This module also covers the legacy means of remote management for backwards compatibility. Module 5: Using External Code Libraries. Focuses on how to work with external code libraries, such as Microsoft .Net framework assemblies, Microsoft COM libraries, and WMI objects. Outgoing Assessment. Students complete the quiz again and compare Incoming and Outgoing results to measure knowledge transfer. The trainer also explains the correct answers. Action Planning Exercises. Students develop Action Plans to improve real-world situations and/or implement proactive measures
PRE-REQUISITES:
Attendees should have a minimum of 6-12 months previous experience scripting with PowerShell. This is NOT a beginner’s workshop; if an introductory course is required, please consider the PowerShell v2.0 Essentials Premier workshop.
Product
Windows Power Shell
Duration
4 Days
Level
300
63
Windows Server 2008 R2: Deploying and Managing Failover Cluster WorkshopPLUS
The Windows Server 2008 R2: Deploying and Managing Failover Cluster 4-day WorkshopPLUS course uses instructor-led training and hands-on labs to provide students with the fundamentals necessary to design, deploy, and manage a Windows Server 2008 Failover Cluster installation. This workshop focuses on the differences between Windows 2008 Failover Cluster and Windows Server 2003 Cluster Services (MSCS). Areas covered include configuration, architecture, setup, and deployment, and migration strategies. This workshop contains Level 300 content.
TARGET AUDIENCE:
To ensure the high-quality knowledge transfer students expect from this 4-day workshop, class size is limited to a maximum of 16 students who meet the following criteria:
IT Professionals responsible for the design, deployment, maintenance, and troubleshooting of Windows 2003 MSCS clusters and are looking to become prepared for Windows 2008 Failover Cluster. Application-specific and troubleshooting of non-failover cluster issues are not included in the scope of this workshop.
Solid understanding of and experience with Windows Server 2003 MSCS services.
BUSINESS NEEDS:
This course provides participants with the Fundamental configuration, management and migration strategies necessary for deploying and managing a Windows 2008 Failover cluster environment.
BENEFITS:
After completing this course, students will understand:
The new Windows Server 2008 Failover Cluster features and the differences from Windows Server 2003 Cluster Services--specifically the new Quorum model and new storage features.
How to design, deploy, maintain, and troubleshoot Windows Server 2008 Failover Clusters, both Full and Core installations.
How to back up, restore, and recover from a Windows Server 2008 disaster-related scenario.
SYLLABUS:
The following is a list of the modules covered during this workshop:
Incoming Assessment. Module 1: Failover Cluster Technology and Changes from Windows Server 2003. Module 2: Failover Clustering Architecture, Quorum, Storage, and Networking. Module 3: Managing Windows Server 2008 Failover Cluster. Module 4: Failover Clustering on a Server Core Installation. Module 5: Advanced Topics. This module addresses the following topics: Module 6: Troubleshooting Failover Clusters. Outgoing Assessment. Action Planning Exercises.
PRE-REQUISITES:
This course requires that students have a good general understanding of Windows Server 2008 and Clustering. The workshop runs a full 4 days. Students should anticipate consistent start and end times for each day. Early departure on any day is not recommended.
Product
MS Windows Server 2008
Duration
4 days
Level
300
64
3 Workshops 3.3 Messaging
Exchange Server 2007: Admin, Operations and Troubleshooting Exchange Server 2007: Clustering WorkshopPLUS Exchange Server 2007: Database Recovery
Exchange Server 2007: Disaster Recovery Exchange Server 2007: Mail Flow and Transport Exchange Server 2010: Admin, Operation and Troubleshooting Exchange Server 2010: High Availability Exchange Server 2010: SP1 Features and Functionality Upgrading to Exchange 2010 from Exchange200x Workshop
65
Exchange Server 2007: Admin, Operation and Troubleshooting
The Exchange 2007 – Admin, Operations, and Troubleshooting workshop is a 3-day workshop that provides participants with the knowledge and skills necessary to effectively administer, troubleshoot, and maintain an Exchange 2007 Infrastructure.
TARGET AUDIENCE
IT staff with good understanding of all Exchange 2003 components; Windows Server 2003 and 2008; good understanding of Windows, AD, Networking, and DNS.
BENEFITS
Learn how to administer and troubleshoot an Exchange Server 2007 environment. Provides hands-on experience with multiple Exchange 2007 Server Roles.
SYLLABUS
Knowledgeable trainers and high quality hands-on labs facilitate solid understanding of core technologies covered in this course. Exchange 2007: Management
Exchange Management Console
Exchange Toolbox
Exchange Management Shell
Recipients
Address Lists
Search
Security Exchange 2007: Client Access Role
Introduction & Overview
Troubleshooting:
Client Access Security
Autodiscover
Availability Service
Offline Address Book
Outlook Web Access & Outlook Anywhere
Exchange 2007: Hub Transport Role
Local Delivery & Mail Submission
Remote Delivery
Troubleshooting Mail Flow
Mail Queues: Architecture
Submission Queue
Remote Delivery Queue
Local Delivery Queue
Poison Message Queue
Unreachable Queue
Mail Queues: Troubleshooting
Transport Agents: Overview
Agent Priority
Agent Logging
Pipeline Tracing Exchange 2007: Mailbox Role
Mailbox Role Troubleshooting Essentials
Exchange Toolbox
Client Connectivity
Recipient Management
Distribution List and Address List
ExMon Exchange 2007: Operations
People, Process and Technology
Discuss tasks to keep a High Availability and Site Resilience
Solution Operational
Operations
Monitoring
Troubleshooting
Understand the importance of validating documented process
Understand and evaluate the “obvious” steps of a process
Product
Exchange Server 2007
Duration
3 Days
Level
300
66
Microsoft Exchange Server 2007: Clustering WorkshopPLUS
This WorkshopPLUS course provides participants with the knowledge and skills necessary to effectively setup, configure, administer and troubleshoot an Exchange Server 2007 cluster implementation. It covers Exchange Server 2007 clustering features such as Single Copy Cluster, Cluster Continuous Replication and Standby Continuous Replication. The workshop instructor will integrate lessons from field experience and Microsoft best practices.
TARGET AUDIENCE:
Experienced IT staff responsible for the support and administration and maintenance of their Microsoft Exchange Server messaging environment.
BUSINESS NEEDS:
Organisations who are planning to or who have already implemented Microsoft Exchange Server 2007 clustering will benefit from attending this workshop.
BENEFITS:
Incoming & Outgoing Assessments
It is important for students to get feedback on how much they have learned during the WorkshopPLUS course. To accomplish this, subject matter experts at Microsoft have developed a 25-question Incoming & Outgoing Assessment. These assessment measures what students know at the beginning and end of the course.
Gain insight through Action Planning and apply new skills at work.
Applying new knowledge to the real world is key to getting the most value out of your training budget. The Action Planning Session identifies key problems and proactive opportunities in your workplace. Students use the skills learned in this course to develop real-world action plans.
DELIVERABLES:
This workshop runs a full 4 days. Students should anticipate consistent start and end times for each day. Early departure on any day is not recommended. Incoming Assessment
Students take a 25-question quiz that baselines their knowledge.
Module 1: Introduction to Windows Clustering
Introduces Windows Server Clustering and provides an overview of the technical concepts and cluster-specific components. Students build a cluster at the end of this module.
Module 2: Single Copy Cluster
Guides students through the planning and deployment phases of a Single Copy Cluster (SCC) solution. Provides in-depth information on how to implement and configure SCC. SCC administration, monitoring, troubleshooting concepts, tools, and best practices are explained, demonstrated and used during lab exercises.
Module 3: Continuous Replication Technology
Provides detailed information on Exchange Server 2007 Continuous Replication Technology, including the underlying database concepts.
Module 4: Cluster Continuous Replication
Guides students through the planning and deployment phases of a Cluster Continuous Replication (CCR) solution. Provides in-depth information detailing how to implement CCR, how to manage failovers in a number of different scenarios, how to monitor a CCR solution and how to troubleshoot CCR issues.
Module 5: Standby Continuous Replication
Guides students through the planning and deployment phases of a Standby Continuous Replication (SCR) solution. Contains step-by-step instructions for implementing a SCR solution while applying Microsoft best practices, how to manage failovers in a number of different scenarios (including data centre disaster recovery), how to monitor a SCR solution and how to troubleshoot related issue.
Outgoing Assessment
Students complete the quiz again and compare Incoming and Outgoing results to measure knowledge transfer.
Action Planning Session
Students develop Action Plans to improve real-world situations and/or implement proactive measures.
PRE-REQUISITES:
Participants should have the following experience:
Completed Microsoft Windows Server 2003 training or have a working knowledge of this technology.
Completed Exchange Server 2007 or Exchange Server 2003 training or have a working knowledge of these technologies.
Be familiar with general Windows Server 2003 and Exchange Server 2007 or Exchange Server 2003 architecture, security, networking and diagnostics tools prior to attending this workshop.
Product
Exchange Server 2007
Duration
4 days
Level
300
67
Exchange Server 2007: Database Recovery
The Exchange Server 2007: Database Recovery 4-day WorkshopPLUS course provides participants with the skills required to successfully back-up, restore, repair, and recover Exchange Server 2007 databases. Technical reviews of Exchange architecture, transaction log mechanics, and the “Online Backup” API are combined with hands-on labs and exercises to offer a targeted and practical classroom experience. Participants learn how to provide quick and confident response to Exchange database recovery situations, thus reducing the time required for service restoration and the need to involve Premier in routine recovery scenarios. This course includes an Incoming Assessment to baseline knowledge and an Outgoing Assessment to measure knowledge transfer. Advice about general disaster planning and server management is not included.
TARGET AUDIENCE
To ensure the high-quality knowledge transfer participants expect from this 4-day workshop, class size is limited to a maximum of 16 participants who meet the following criteria:
In-depth experience administering an Exchange system; Exchange Server 2003 or Exchange Server 2007 experience is preferred.
Hands-on experience supporting an Exchange Server infrastructure.
• Familiarity with general Exchange Server database architecture and terminology.
BUSINESS NEEDS
This workshop is ideally suited to organizations that want to develop deeper skill sets in the key areas of database recovery for Microsoft Exchange Server 2007.
BENEFITS
Incoming Assessment to baseline knowledge
Outgoing Assessment to measure knowledge transfer
Action Planning Exercises to take workshop-acquired knowledge and apply them to the workplace
SYLLABUS
Incoming Assessment. Participants take a 25-question quiz that measures their baseline knowledge. Module 1: Exchange 2007 Fundamentals. Provides an overview of Exchange architecture and structure. Participants are introduced to the terms: Organization, Administrative Group, Routing Group, and Storage Group. Explains the functionality of the Recipient Update Service. Covers how Active Directory accounts are assigned to Exchange mailboxes. Module 2: Transaction Log Replay. Covers how transaction logs interact with the database files under a variety of conditions. Participants learn about transaction logging by making file copy backups of various databases. Participants restore these files and successfully integrate new information into the databases by replaying transaction logs into them. Module 3: Online Backups. Provides information on working with online backups and using Microsoft Windows NTBackup to create online backups. Describes the different types of backups, the internal backup process for online backups, how to successfully restore from an online backup, and setting backup cycles. Module 4: Recovery Storage Groups. Explains the problems solved by the Recovery Storage Group. Provides enough detail about how the Recovery Storage Group works so that participants know how to use it creatively and appropriately. Outgoing Assessment. Participants complete the quiz again and compare Incoming and Outgoing results to measure knowledge transfer. Action Planning Exercises. Participants develop Action Plans to improve real-world situations and/or implement proactive measures.
Product
Exchange 2007
Duration
4 Days
Level
300
68
Exchange Server 2007 Disaster Recovery
The Exchange Server 2007: Disaster Recovery 3-day WorkshopPLUS course provides participants with the knowledge and practice to successfully avoid, prepare for, and recover from disaster scenarios with Exchange Servers. Each module is designed to provide participants with the concepts, tools and hands-on troubleshooting experience to ensure that their Exchange Servers yield high performance, high efficiency, and high-availability mail messaging. Students learn the basics of disaster recovery, including what data needs to be protected, and scenarios that may create the need for recovery situations. Extensive coverage is given to site resiliency, replication, and verifying recoverability.
TARGET AUDIENCE:
To ensure the high-quality knowledge transfer students expect from this 3-day workshop, class size is limited to a maximum of 16 students who meet the following criteria:
Students must have completed Windows Server 2003 training or have a working knowledge of the products.
Students must have completed Exchange Server 2007 or Exchange Server 2003 training or have a working knowledge of the products.
Students must be familiar with general Windows Server 2003 and Exchange Server 2007 or 2003 architecture, security, networking, and diagnostics tools prior to attending this workshop
BUSINESS NEEDS:
Design highly available Exchange Server systems, including over geographically dispersed clusters. Recover data from backup in multiple scenarios:
Corruption of one or more databases in a storage group.
Hardware failure that causes loss of access to transaction logs or databases.
Failure or damage to a mailbox or public folder server that requires the server to be rebuilt. Create and delete recovery storage groups(RSGs).
BENEFITS:
Provides participants with the concepts, tools and hands-on troubleshooting experience to ensure that their Exchange Servers yield high performance, high efficiency, and high-availability mail messaging Incoming Assessment to baseline knowledge
Outgoing Assessment to measure knowledge transfer
Action Planning Exercises to take workshop-acquired knowledge and apply them to the workplace
SYLLABUS:
This workshop runs FULL 3 days. Students should anticipate consistent start and end times for each day. Early departure on any day is not recommended. Incoming Assessment. Students take a 25-question quiz that measures their baseline knowledge. Module 1: High Availability and Service Continuity Overview. This module introduces the concepts of Microsoft Operations Framework (MOF), high availability, and service continuity. Module 2: Implementing High Availability in Exchange Server 2007. This module describes how the key Exchange features designed for high availability work and what are the advantages and disadvantages of each. The module also provides an overview of how Exchange implements these features. This Module 3: Service Continuity Planning for Exchange Server 2007. This module looks further into planning for high availability and Service Continuity. Activities related to understanding the requirements and creating a service that supports those requirements are specifically discussed. Module 4: Implementing Service Continuity in Exchange Server 2007. This module focuses on how to correctly back up and restore servers running Microsoft Exchange Server 2007, how to repair corrupt databases when no backups are available, and how to deploy SCR. This module also cover Microsoft Exchange Hosted Services which help organizations protect themselves from malware, satisfy retention requirements, encrypt data and preserve access to e-mail during and after emergency situations. Module 5: Disaster Recovery Methodologies in Exchange Server 2007. This module explores the available tools and processes involved in the data and service recovery of a Microsoft Exchange Server 2007 environment. Various scenarios where data recovery is required are covered, as are the tools and steps involved in isolating behaviors and restoring Exchange Server 2007 availability. Outgoing Assessment. Students complete the quiz again and compare Incoming and Outgoing results to measure knowledge transfer.
Product
Exchange 2007
Duration
3 day
Level
300
69
Exchange Server 2007: Mail Flow and Transport
The Exchange Server 2007: Mail Flow and Transport 4-day WorkshopPLUS course provides participants with a deeper understanding of Exchange Server 2007 transports and specifically the Hub and Edge roles. The workshop covers architecture, server roles and configuration, and basic troubleshooting. The workshop provides a technical drill-down into transport technologies. Areas covered include basic transport concepts, how transport differs in Exchange Server 2007 from Exchange Server 2003, creation and management of the major transport components, the implementation and responsibilities of the Transport Service and the Transport Worker Processes, and the architecture of the Hub and Edge roles.
TARGET AUDIENCE:
To ensure the high-quality knowledge transfer expected by the attendees of this 4-day workshop, class size is limited to a maximum of 16 students and is targeted at messaging administrators and support staff who are responsible for maintaining the Exchange Server 2007 infrastructure and mail flow process. Students should have at least 1 year of experience in day-to-day Exchange Server administration.
BUSINESS NEEDS:
The Exchange Server 2007: Mail Flow and Transport workshop provides participants with the skills and techniques that will help them perform the following tasks:
Implement the new transports and roles
Improve mail flow
Troubleshoot and resolve mail flow and transport issues
BENEFITS:
Incoming Assessment to baseline knowledge Outgoing Assessment to measure knowledge transfer Action Planning Exercises to take workshop-acquired knowledge and apply them to the workplace.
SYLLABUS:
Incoming Assessment. Students take a 25-question assessment that measures their baseline knowledge. Module 1: Introduction to Exchange Server 2007 Mail Flow and Transport. Module 2: Transport Core Module 3: Hub Transport Role. Module 4: Edge Transport Role. Outgoing Assessment. Students complete the assessment and compare Incoming and Outgoing results to measure knowledge transfer.
PRE-REQUISITES:
This workshop is designed for Messaging professionals who want to deepen their knowledge and expertise with Exchange Server 2007 mail flow and transport.
Product
MS Exchange Server 2007
Duration
4 days
Level
300
70
Exchange Server 2010: Administration and Troubleshooting
The Exchange Server 2010: Administration and Troubleshooting 3-day WorkshopPLUS course provides participants with the knowledge and skills to effectively administer, troubleshoot, and maintain and Exchange Server 2010 infrastructure.
TARGET AUDIENCE
To ensure the high-quality knowledge transfer students expect from this 3-day workshop, class size is limited to a maximum of 16 students who meet the following criteria:
Have a good understand of Exchange Server 2003 and/or Exchange Server 2007 components
Have a good understanding of Windows Server, Active Directory, Networking, and DNS
BUSINESS NEEDS
Learn how to administer and troubleshoot an Exchange Server 2010 environment. Provides hands-on experience with multiple Exchange 2010 Server Roles.
BENEFITS
Incoming Assessment to baseline knowledge. It is important for students to get feedback on how much they have learned during the WorkshopPLUS course. To accomplish that end, the Incoming Assessment measures what students know at the beginning of the course. This 25-question assessment was developed by a team of subject matter experts at Microsoft. Outgoing Assessment to measure knowledge transfer. Students like to know how much they learned as a result of the training. At the end of the WorkshopPLUS course, students compare their Incoming and Outgoing results. In addition, the instructor reviews the questions and discusses the answers in detail to ensure that students understand the concepts. (Note: Individual results of the Incoming and Outgoing Assessment are not provided to management.)
SYLLABUS
This workshop runs for a full four days. Students should anticipate consistent start and end times for each day. Early departure on any day is not recommended. Module 1: Role-Based Access Control. Provides an introduction to RBAC and the basic management role model. Discusses role groups, management roles, role assigns and RBAC diagnostics. Module 2: Management Tools. Describes new management tools in Exchange Server 2010. Focuses on remote PowerShell, Exchange Management Console and auditing and diagnostic procedures using management tools. Module 3: The Client Access Server. Describes how to administer, operate, and troubleshoot the clients and services supported by the Client Access server. Additionally, this module describes troubleshooting for Certification Authority (CA) certificates, and for scalability and performance.
Module 4: The Hub Transport Server. Covers messaging redundancy, including configuring and using transport redundancy in mixed environments, self-healing transport database recoverability, and tools for troubleshooting transport redundancy issues. Module 5: The Mailbox Server. Describes how to manage and troubleshoot the Mailbox server functionality, including troubleshooting corrupt mailboxes, backing up and moving mailboxes, configuring and using database availability groups, calendaring and public folders.
Product
Exchange Server 2010
Duration
3 Days
Level
300
71
Exchange 2010 High Availability
The Exchange Server 2010 – High Availability is a 3 day workshop that provides participants with the knowledge and skills necessary to setup and configure Exchange Server 2010 in a High Availability environment. The workshop instructor will integrate
information from field experience and Microsoft’s best practices.
BUSINESS NEEDS
Learn how to plan, setup, and configure an Exchange Server 2010 high available infrastructure Provides hands-on experience with Exchange Server 2010.
SYLLABUS
High Availability Overview
High Availability Concepts
Exchange Legacy High Availability History
Exchange 2010 High Availability High Availability Architecture
Infrastructure Design
Understanding the Client Access Servers role in High Availability
Understanding the HUB Server role in High Availability
Highly Availability Mailbox Servers
Incremental Deployment
Database Availability Groups
Database Mobility
Active Manager
Continuous Mailbox Availability
Backup and Recovery
Exchange Native Data Protection
Planning, Deployment and Management HA Features
Deploying Database Availability Groups
Deploying Mailbox Database Copies
Datacenter Site Activation
Backup and Recovery using Windows Server Backup
Database Availability Group Recovery Diagnostics and Troubleshooting
Diagnostic Logging
Health and Status Cmdlets
Monitoring
Exchange Troubleshooting Assistant
Performance Data
Troubleshooting
Product
Exchange Server 2010
Duration
3 Days
Level
300
72
Exchange 2010 SP1 Features and Functionality
The Exchange 2010 SP1 Features and Functionality is a 2 day workshop that provides participants with the knowledge and skills necessary to run and configure new features in Exchange 2010 Service Pack 1.
BUSINESS NEEDS
Learn about new features and functions provided by Service Pack1 for Exchange 2010.
SYLLABUS
Setup
SP1 Installation basics
Verifications and tests
Prepare environment
Server Upgrade order
DAG Upgrade
Split permissions model
Post installation tasks Client Access
Virtual Directory Reset
Internet Calendar Sharing
Attachment Handling
Information Rights Management
OWA integration with Office Communications Server
Active Sync Improvements
HUB Transport
Transport Platform Changes
Business Class Messaging Changes
Internet Transport Changes High Availability and Mailbox Role
Improvements to Continuous Replication
Enhanced datacenter activation coordination mode support
Exchange Management Console user interface enhancements
Improvements in failover performance
Microsoft Exchange Information Store Updates • Store Updates • Mailbox Databases
Mailbox Database Repair Requests
Database Log Growth Troubleshooter
Public folders and public folder databases Unified Messaging
UM Platform Changes (UCMA)
UM Deployment
Features and Management Improvements
Product
Exchange Server 2010
Duration
2 Days
Level
300
73
Upgrading to Exchange Server 2010 from Exchange 200x Workshop
TARGET AUDIENCE:
This workshop is appropriate to the student’s experience and technical expertise: - Exchange 2003: Good understanding of all Exchange 2003 components - Exchange 2007: Good understanding of all Exchange 2007 components - Windows Server 2003 and 2008: Good understanding of Windows, AD, Networking and DNS
BUSINESS NEEDS:
This workshop learns how to plan, setup, and configure an Exchange Server 2010 into an existing Exchange 2003 or 2007 environment. Provides hands-on experience with upgrading to Exchange Server 2010.
BENEFITS:
This 2-day workshop provides participants with knowledge and skills necessary to affectively setup and configures Exchange Server 2010 in an existing Exchange organization (exchange 2003 or 2007). Includes extensive hands on labs covering upgrading and coexisting with 2003 and 2007.
SYLLABUS:
Module 1: Overview of Exchange 2010 New Features in Exchange Server 2010; Exchange Server 2010 Editions; Features Discontinued Module 2: Exchange Server 2010 Prerequisites Hardware Requirements; Server Role Memory Recommendations; Hardware Virtualization Support; Operating System Requirements, Preparing the Legacy Exchange Organization, Exchange Server 2010 Roles& Role Co-Existence; Unified Messaging Server Role Prerequisites Module 5: Additional Transition Tasks
Module 3: Exchange Deployment Guidelines Client Access Server Role, Hub Server Role, Mailbox and storage; Combining Server Roles Module 4: Upgrade of Exchange roles Client Access Server Role, RPC Client Access Services, Certificates and DNS; Upgrade Exchange 2003 to Exchange 2010; Upgrade Exchange 2007 (w/o Exchange 2003) to Exchange 2010; Hub Server Role, Mailbox Server Role, Unified Messaging Role
PRE-REQUISITES:
See target audience.
Product
Exchange Server 2010
Duration
2 Days
Level
300
74
3 Workshops 3.4 Database
SQL Server 2005 Upgrade Workshop SQL Server 2005/2008 Performance Tuning & Optimisation WorkshopPLUS SQL Server 2005/2008 Failover Clustering
SQL Server Performance Tuning and Optimisation Clinic SQL Server 2008 for Administrators Workshop SQL Server Disaster Recovery SQL Server 2005 Analysis Services Administration Workshop SQL Server 2008 Reporting Services Workshop
75
SQL Server 2005 Upgrade Workshop
The SQL Server 2005 upgrade workshop provides the attendee with required information to upgrade from SQL Server 2000 (or SQL Server 7.0) to SQL Server 2005. Considerations pertaining to both the core database engine and existing application code are reviewed. Migration of SQL Server components: Reporting Services, Analysis Service and Data Transformation Services is covered in detail.
TARGET AUDIENCE:
IT professionals, developers and database administration staff who wish to understand the process and requirements for upgrading their existing SQL Server databases to SQL Server 2005.
BUSINESS NEEDS:
The following key criteria are indicative of customers who would benefit from attending the SQL Server 2005 Upgrade Workshop:
Organisations wishing to move from their existing SQL Server platform to SQL Server 2005
First time users of SQL Server who wish to implement SQL Server 2005
BENEFITS:
Upon completion of this course students will gain an understanding of how to upgrade their database and database components to SQL Server 2005.
SYLLABUS:
SQL Server 2005 Upgrade planning and considerations are covered in detail both from an administrative and application perspective. Modules are shown below:
Upgrade Planning and Deployment
Minimising Downtime
Upgrading Relational Databases
Upgrading Clusters
Upgrading Security
Upgrading T-SQL
Upgrading SQL Agent Jobs
Upgrading Management Tools
Upgrading from DTS to Integration Services
Upgrading Reporting Services
Upgrading Analysis Services
PRE-REQUISITES:
General development and administrative experience with SQL server is preferred.
Product
SQL Server 2005
Duration
4 days
Level
300
76
SQL Server 2005/2008 Performance Tuning & Optimisation WorkshopPLUS
The SQL Server : Performance Tuning & Optimization 4-day WorkshopPLUS course provides information on SQL Server general architecture, index and page structures, locking and concurrency, tools and monitoring of SQL Server performance using SQL management studios, an introduction to dynamic management views, query optimization, scalability and insight into SQL OS, memory architecture and programming efficiency.
TARGET AUDIENCE:
The target audience should have 1-2 years’ experience with SQL Server as a Database Administrator. The workshop is not aimed at developers who wish to learn in-depth CLR and programming in TSQL.
BUSINESS NEEDS:
The course takes an in-depth look at analysing performance counters, New Profiler Event features, blocking, and key dynamic management views for performance tuning. Tools such as Performance Monitor and sqldiag (a unified data collection tool developed by Microsoft SQL Server support) are covered in detail. This course also explores stored procedure optimization, T-SQL programming best practices, auto-parameterization, lock escalation, statistics, memory structure, and CLR basics.
BENEFITS:
After completing this course, you will be able to:
Explore SQL Server 2005® Architecture
Investigate SQL Server 2005® Table & Index Structures
Discover Performance Tools and Monitoring Techniques
Understand Dynamic Management Views (DMVs)
Optimize Queries
Improve Scalability
Examine Memory Management
Improve Programming Efficiency
SYLLABUS/DELIVERABLES:
Incoming Assessment. Students take a 25-question quiz that baselines their knowledge. Module 1: SQL Server 2005® Architecture Provides a brief overview of SQL Server architecture and defines its primary components such as disk, memory, CPU and network. Module 2: Dynamic Management Views Introduces Dynamic Management Views Module 3: SQL Server 2005® Tools and Monitoring Introduces SQL Management Studio reports, new SQL profiler events, analysing statistics, and viewing query plans. Module 4: SQL Server 2005® Table & Index Structure Covers the behaviour of different index structures, naming of several indexing features, Index usage and missing indexes. Module 5: Locking and Concurrency Focuses on Lock concepts and introduces dynamic memory tables, lock partitioning, and database options.
Module 6: Memory Management Discusses how the SQL OS manages memory. Covers how the SQL Buffer Pool is sized and the allocations that make up the buffer pool, and looks at AWE changes. Module 7: Query Optimization Describes how the Query Optimizer uses indexes and other information to determine the most efficient method of accessing data. Module 8: Programming Efficiency Examines how to optimally leverage stored procedures, query best practices, and explore database design factors that affect performance. Module 9: Scalability Covers partitioning tables, SQL OS, Tempdb usage and triggers and dbcc checks. Outgoing Assessment. Students complete the quiz again and compare Incoming with Outgoing results to measure knowledge transfer. Action Planning session. Students develop Action Plans to improve real-world situations and/or implement proactive measures.
PRE-REQUISITES:
Attendees should be experienced users of Active Directory on Windows Server 2000 and 2003. Ideally, they will have Windows administration experience and will be comfortable using and troubleshooting Active Directory from past experience
Product
SQL Server 2005/2008
Duration
4 day
Level
300
77
SQL Server 2005/2008 Failover Clustering
This workshop provides database administrators the knowledge and skill on how to install, configure, secure, maintain and troubleshoot Microsoft SQL Server Failover Clustering. The workshop introduces the new features available in SQL Server 2008 Failover Clustering. The workshop covers SQL Server 2000, 2005 and 2008 and points out the differences between them. It also includes various hands-on labs designed to provide the students with the practical experience and confidence required to manage SQL Server Failover Clusters in a daily work environment.
TARGET AUDIENCE:
This workshop is intended for SQL Server database administrators (DBAs) or database developers who are working with SQL Server and needing a stronger understanding of SQL Server Failover Clustering. To ensure the high-quality knowledge transfer expected by the attendees of this three-day workshop, class size is limited to a maximum of 16 students who have some basic knowledge of Windows Failover Cluster and at least 1-2 years of experience working with SQL Server as an administrator or database developers.
BUSINESS NEEDS:
Organisations who wish to develop their skills to ensure that their organisation’s database infrastructure is more reliable and/or have experienced critical situations related to SQL Server.
BENEFITS:
After completing this course you will be able to:
Understand Microsoft cluster Basics
Understand the different high availability solutions with SQL Server
Understand SQL Server Failover Cluster.
Understand the new features available in SQL Server 2008 failover clustering
Understand the failover clustering differences between SQL server versions (2000/2005/2008).
Maintain SQL Server Failover Cluster, learn how to add or remove nodes, uninstall the failover cluster and apply service packs and hotfixes
Troubleshooting SQL Server Failover Cluster.
Cluster non-cluster aware SQL server services
SYLLABUS/DELIVERABLES:
Module 1: SQL Server High Availability Options This module focuses on the various SQL Server High Availability (HA) options. After completing this module, you will have a good understanding of SQL Server Failover Clustering, Database Mirroring, Log Shipping and Replication. You will be able to compare the available HA options and understand which HA option/s best suit your business needs. Module 2: Microsoft Failover Cluster Basics This module introduces you to Microsoft Failover Cluster technology. You will learn some cluster terminology and the main components of Microsoft Windows Failover Cluster. This module will give you a foundation and basics of Microsoft Windows Failover Cluster and allow you to work with Failover Cluster effectively as a SQL Server expert. Module 3: Configuring Distributed Transaction Coordinator This module introduces you to Microsoft Distributed Transaction Coordinator (MSDTC). It covers step by step details for configuring MSDTC as a clustered resource, best practices and troubleshooting techniques for MSDTC. Module 4: SQL Server Failover Clustering Basics This
module introduces you to SQL Server Failover Clustering
basics. You will learn how SQL Server Failover Clustering
works and understand the different SQL Server Failover
Clustering Topologies.
Module 5: Planning SQL Server Failover Clustering This module takes a deep dive in planning SQL Server Failover Clustering. It covers software, hardware and security requirements and discusses all the following considerations -scalability, memory, processor, instance names, network, storage, Windows on Windows (WOW) mode, side-by-side clustered instances and best practices. Module 6: Implementing SQL Server Failover Clustering This module introduces the new features of SQL Server 2005 and 2008.It covers pre installation, installation and post installation of SQL Server 2005 and 2008.It also covers upgrading from SQL Server 2000 to 2005 and from SQL Server 2005 to 2008. Module 7: Maintaining a SQL Server Failover Clustering This module covers the common SQL Server Failover Clustering maintenance and discusses the maintenance procedures for SQL Server 2000, 2005 and 2008 Failover Clusters. Module 8: Troubleshooting This module provides you with
troubleshooting techniques with installation and post
installation SQL Server Failover Clustering issues. It covers
the most common reasons for the SQL Server resource to
fail and discusses some common failover cluster problems. It
also introduces you to all the available tools that Microsoft
engineers use to troubleshoot SQL Server Failover Clustering
issues.
Product
SQL Server
2005/2008
Duration
3days
Level
300
78
SQL Server Performance Tuning and Optimisation Clinic
The SQL Server Performance Tuning and Optimisation Clinic provides database administrators and developers with a unique opportunity to work with a SQL Server subject matter expert and performance tune / optimize specific SQL instances from their environment. The clinic provides the knowledge and skills to effectively use tools and techniques from the field and will cover areas such as: SQL Server engine, examine base lining for performance, identification of costly queries, understanding of how wait statistics can be used to find potential impending bottlenecks, examine disk, memory and CPU bottlenecks of the operating system, stress test SQL Server, set up alerting through WMI / Database Mail and how to test for and employ SQL Server best practices. The SQL Server Performance Tuning and Optimisation Clinic apply to SQL Server versions SQL Server 2005 and 2008 and Windows Server 2003 and 2008.
TARGET AUDIENCE:
Database Administrators and developers who are responsible for the developing, tuning, supporting, configuring and
maintaining of SQL Server. It is preferable that the customers that request this engagement have previously attended the SQL
Server 2005/2008 Performance Tuning Workshop, the SQL Server 2005/2008 Administrators Workshop, or a received a SQL
Server RAP.
BUSINESS NEEDS:
Customers who wish to develop their skills to ensure that their organisation’s database infrastructure is optimised for
performance, scalable, need additional tools for receiving notifications, and/or need additional tools to react to business
critical situations related to SQL Server.
BENEFITS:
After completing this clinic, you will be able to:
Implement performance baseline monitoring.
Implement proactive performance monitoring.
Perform more efficient analysis of performance data.
Understand how to read and analyze SQL Server query plans.
Obtain the Tools and skills necessary to build proactive reporting for analyzing Dynamic Management Views, analyze Integration Services Logged Data, and other relational and text stores of system data.
Utilize WMI scripts and tools for the purposes of polling Windows and SQL Server data across the enterprise.
Troubleshoot SQL Server performance problems.
Identify the symptoms and causes of poor performance.
Apply the correct performance monitoring tools to a specific symptom.
Isolate the cause of specific performance degradation.
Correct identified problems.
Implement Alerting and other Notification Methods.
Obtain the Tools and skills necessary to dig into SQL and Windows error log data.
Learn new techniques and learn about new tools to better handle common SQL Server challenges whether it is performance analysis, stress testing, cluster analysis, prepare for migrations and upgrades, and more.
SYLLABUS/DELIVERABLES:
Day 1: A session to cover Tools, configuration and architecture of systems to be monitored during the rest of the Clinic
Days 2+ (as scoped): Hands-on application of knowledge, methodologies and skills gathering performance data, analyzing performance data and crafting appropriate resolutions on the Customers systems.
PRE-REQUISITES:
Hardware and Software Requirements In order to perform the SQL Server Hands-On Tools Clinic, a workstation with internet access at the customer’s site will be necessary in order to install and execute the various tools and scripts needed for analysis. Full details and workstation requirements can be provided on request.
Product
SQL Server
Duration
3-5 day
Level
400
79
SQL Server 2008 for Administrators Workshop
This 3-day Workshop course available exclusively for Microsoft Premier Support customers contains Level 300+ content. Learn tools and techniques to install, configure, secure and maintain Microsoft SQL Server 2008. Benefit from an introduction to new features. Gain experience and confidence through interactive, break-fix labs designed provide students with hands-on experience for optimizing the management of SQL Server 2008 in a daily work environment.
TARGET AUDIENCE:
This workshop is intended for database administrators who are responsible for the installing, configuring and maintaining SQL Server 2008 servers. This course is developed for database administrators or developers that would like an understanding of the new enhancements and features made to SQL 2008.
BUSINESS NEEDS:
Organisations that are planning to or have already implemented a Microsoft SQL 2008 Server will benefit from attending this workshop.
BENEFITS:
After completing this course, you will be able to:
Understand the new benefits of SQL 2008
Learn how to install, upgrade or migrate an existing or new database to SQL 2008
Familiarise yourself with the new toolset for SQL 2008 and the enhancements made
Learn best practices for maintaining your SQL 2008 servers and databases
Understand new concepts around security within SQL 2008
Familiarise yourself with disaster recovery techniques and methods with SQL 2008
Learn how to cluster your SQL Servers for increased high availability
SYLLABUS/DELIVERABLES:
Module 1: Introduction and Overview of SQL Server 2008 This module provides a brief overview of the new enhancements and features of SQL Server 2008. For example: SQL Server Management Studio, High Availability areas like Database Mirroring and Database Snapshots and many more new features introduced in SQL Server 2008. The features discussed in this module will be revisited in coming module in more detail and depth. The goal of this module is to give attendee’s a pre-view to features that we will be discussing in other modules throughout the workshop. Module 2: Installation, Upgrade and Migration to SQL Server 2008 This module provides detail information about the various routes for migration to SQL Server 2008. This module covers information related to important pre and post task that should be performed as part of an upgrade process. Also you will be introduced to the “Upgrade Advisor” tool that is used during the upgrade process. Module 3: User Interface and Tools for SQL Server 2008 This module provides information related to navigating around SQL Server 2008. You will learn how SQL Server Configuration Manager can be used to Control SQL Server. You will learn how to use Policy Based Management to enforce policies across the enterprise. You will learn about the powerful Dedicated Admin Connection (DAC). Module 4: Security in SQL Server 2008 Learn how you can use Transparent Data Encryption (TDE) to encrypt and decrypt data and log files.
Find out how Enhanced Auditing feature can help you track virtually any server or database action taken by users and log those activities to the file system or the Windows event log. Module 5: Disaster Recovery, Backup/Restore and Resource Governor in SQL 2008 This module covers the following: Disaster Recovery concepts and planning, Database Backup and Restore enhancements, Data File Initialization, Data and Backup Compression, Database Snapshots, Improvements in Database Mirroring and Resource Governor. Module 6: Log Shipping in SQL Server 2008 This module explains what Log Shipping is and how it works. You will learn about the role of different operations in Log Shipping configuration. You will learn the new SQL Server 2008 Features for Log Shipping. Module 7: Database Snapshots and Database Mirroring in SQL Server 2008 This module explains how Database Snapshots and Database Mirroring work. You will learn about various scenarios where database snapshot can prove effective. You will learn about various database mirroring options. Module 8: SQL Server 2008 Failover Cluster This module gives an overview of Clustering. You will also learn about the enhancements to Clustering in SQL Server 2008. Learn about Integrated and Enterprise Install methods. Module 9: Implementing Replication in SQL Server 2008 This module gives an overview of various types of Replication and enhancements in SQL Server 2008 Replication.
PRE-REQUISITES:
At least 1-2 years of experience working with SQL Server as database administrators or database developers.
Product
SQL Server 2008
Duration
3 days
Level
300
80
SQL Server Disaster Recovery
This workshop gives you a deep and thorough understanding of the database recovery process.
TARGET AUDIENCE:
This workshop is designed for IT staff with 1 to 2 years of experience working with Microsoft SQL Server as database administrators or database developers.
BUSINESS NEEDS:
The aim of the workshop is to help DBAs and the organizations they work for, to plan everything that is required to be quick, efficient, predictable, and successful in the event of any type of disaster which might, partially or totally, interrupt business operation.
BENEFITS:
After completing this course, you will be able to:
Learn to plan fo0r a disaster
Cover different disaster scenarios
Work through different disaster recovery solutions
Gain deep understanding of database startup and recovery process
SYLLABUS:
Module 1: Disaster Recovery Operations Overview
SQL Server Disaster Recovery Technologies Overview
SQL Server Storage Engine fundamentals
Hands-On Labs
Module 2:
Preparing SQL Server for an eventual disaster
SQL Server Backup In-Depth
Hands-On Labs
Module 3:
SQL Server Backup In-Depth (cont.)
SQL Server Restore In-Depth
Hands-On Labs Module 4:
System Recovery
Hands-On Labs
Product
SQL Server
Duration
4 Days
Level
300
81
SQL Server 2005 Analysis Services Administration Workshop
The SQL Server Analysis Services Administration workshop focuses on administration and troubleshooting of the Microsoft SQL Server 2005 Analysis Services (SSAS) Engine. This workshop will provide attendees with the knowledge and skills required to administer SSAS, understand the new features of SSAS 2005, understand best practice for performance tuning and troubleshooting a SSAS environment and to use the new 2005 toolset.
TARGET AUDIENCE:
This workshop is targeted for Database Administrators who have some Analysis Services experience, are responsible for the developing, tuning, supporting, configuring or maintaining a SSAS environment and are looking to add more in depth design skills and general troubleshooting methodologies to their current skill set.
BUSINESS NEEDS:
The following key criteria are indicative of customers who would benefit from attending the Analysis Services 2005 Administration Workshop:
Organisations wishing to implement Analysis Services 2005
Organisations who wish to gain insight into best practices for developing and deploying business intelligence solutions.
BENEFITS:
After completing this course, you will be able to:
Have an understanding of the Analysis Services Server and will be able to design and develop systems based on these tools.
SYLLABUS/DELIVERABLES:
Module 1: Analysis Services Fundamentals – Key terms in Data warehouses and OLAP databases. Module 2: Analysis Services Installation Module 3: Database Design Fundamentals for Multidimensional Solutions – best practices in designing cubes, dimensions, partitions and aggregations. Module 4: Analysis Services Administration – Processing, deploying, XMLA, logging
Module 5: Security – security architecture, roles. Module 6: Performance Tuning Methodologies – server configuration, monitoring and identifying the bottlenecks. Module 7: MDX Fundamentals -, sets, functions and expressions, Calculations. Module 8: Upgrading from SSAS 2000
PRE-REQUISITES:
This workshop is designed for Database administrators who have some Analysis Services experience and who are currently using SQL Server 2005 Analysis Services. Students should:
Be familiar with SQL Server 2005 features, tools, and technologies
Experienced with Business Intelligence Design Studio (BIDS)
Have a conceptual understanding of OLAP, MDX, and dimensional modelling.
Be familiar with facts, dimensions, measures, and cubes.
Product
Analysis Services 2005
Duration
3 day
Level
300
82
SQL Server 2008 Reporting Services Workshop
This four day 300-level workshop is lab centric, which allows you to get as much hands on experience as possible. You will install reporting services, learn how to configure local or scale out scenarios, design complex enterprise reports, integrate reports into existing business applications and learn how to take advantage of the power or the report server with report caching, snapshots, linked reports, shared data sources and parameter prompts. In addition, you will learn key concepts to help build report models which can be used by end users to build ad hoc reports, allowing self-serve style of important business data.
TARGET AUDIENCE:
This workshop is designed for a report designer, database administrator, or business user. This workshop will prepare for delivering the business intelligence information company needs.
BUSINESS NEEDS:
Reporting Services provides companies with the ability to fill a variety of reporting scenarios.
- Managed Reporting. Supports the creation of reports that span all aspects of the business delivering real time access to relevant information
- Ad-Hoc Reporting. Enables users to quickly get the information they need - Embedded Reporting. Embed reports into new or existing business applications
BENEFITS:
- Installation and configuration for single server and scale out environments - Advanced Report Design Techniques using the new Report Builder 2.0 - Integrate with other Microsoft technologies like Analysis Services and SharePoint - Deliver reports without any programming or additional software
SYLLABUS:
Module 1: Reporting Services Overview Report life cycle; reporting Services Architecture; reporting Services Walk Through Module 2: Installing and Configuration Planning the Installation; Installing Reporting Services; Configuring SharePoint Integration Mode, Scale out environment Module 3: Basic Report Design Building a Simple Report; Creating data Sources; Understanding Data Regions; Formatting a Report; Sorting and Grouping; Adding Aggregates; Adding Images; Deploying a Report; Adding Images; Deploying a Report; Adding Interactivity; Using Parameters; Creating Charts and Gauges; Building Expressions; Extending Functionality with Embedded Code; Using Analysis Services as a Data Source
Module 4: Ad Hoc Reporting Building Report Models; Using Report Builder; Working with Click through Module 5: Report Server Management Deployment; Creating Linked Reports; Report Snapshots; Report Caching; Securing Report Server Content Module 6: Introduction to Programming Reporting Services Automating Report Server Management; URL Report Access; Using the Report Viewer Control
Product
SQL Server 2008
Duration
4 Days
Level
300
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