Corruption- A contagious disease and Anna's Fight against it
Workshop Report on Strategies to Fight&Eliminate Corruption in the Public Service -February,2010-1
Transcript of Workshop Report on Strategies to Fight&Eliminate Corruption in the Public Service -February,2010-1
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REPUBLIC OF KENYA
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REPORT OF THEWORKSHOP ON STRATEGIES TO FIGHT/ELIMINATE CORRUPTION INTHE PUBLIC SERVICE FOR PERM ANENT SECRETARIES/ACCOUNTING
OFFICERS AND CHIEF EXECUTIVES OF STATE CORPORATIONS
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TABLE OF CONTENTS
ABBREVIATIONS AND ACRONYMS ........................................................................... ii
EXECUTIVE SUMMAR Y ............................................................................................... i
1.0 INTRODUCTION ................................................................................................. 1
2.0 WORKSHOP OB JECTIVES AND EXPECTATIONS ................................................ 1
2.1 General Objectives .......................................................................................... 1
2.2 Specific Objectives ........................................................................................... 2
3.0 WORKSHOP CONTENT ....................................................................................... 24.0 PRESENTATION SYNOPSES ............................................................................... 2
5.0 THEMATI C AREAS OF FOCUS ............................................................................. 4
5.1 Financial Management .................................................................................... 4
5.2 Procurement of Goods and Services ................................................................. 5
5.3 Tax Administration ......................................................................................... 5
5.4 Immigration ................................................................................................... 6
5.5 Law Enforcement ........................................................................................... 7
5.6 Criminal Justice System................................................................................... 7
5.7 Public Administration and Management ............................................................ 8
5.8 Land Administration and Management .............................................................. 9
5.9 Implementation of Public Projects .................................................................... 9
5.10 Information, Communication and Technology (ICT) ........................................... 9
6.0 ACTION PLAN .................................................................................................. 10
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ABBREVIATIONS AND ACRONYM S
ADC - Agricultural Development Corporation ADR - Alternative Dispute Resolution
AG - Attorney General
AIE - Authority to Incur Expenditure
AOs - Accounting Officers
AP - Administration Police
APFIS - Automated Palm and Finder Print Information System
BAC - Bukura Agricultural College
CBK - Central Bank of Kenya
CCK - Communications Commission of Kenya
CDF - Constituency Development Fund
CEOs - Chief Executive Officers
CID - Criminal Investigations Department
COMPOL - Commissioner of Police
CTDLT - Catering and Tourism Development Levy Authority
DG - Director-General
EAPCC - East African Portland Cement Company
EOT - Extension of TimeEPZA - Export Processing Zones Authority
ERC - Energy Regulatory commission
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JKUAT - Jomo Kenyatta University of Agriculture and
KAA - Kenya Airports Authority
KAA - Kenya Airports Authority
KACC - Kenya Anti-Corruption Commission
KARI - Kenya Agricultural Research Institute
KASNEB - Kenya Accounts and Secretaries National Examinations Board
KBC - Kenya Broadcasting Corporation
KBS - Kenya Bureau of Standards
KEMRI - Kenya Medical Research InstituteKEMSA - Kenya Medical Supplies Agency
KENAO - Kenya National Audit Office
KEPHIS - Kenya Plant Health Inspectorate Services
KICC - Kenya International Conference Centre
KIE - Kenya Institute of Education
KIPI - Kenya Industrial Property InstituteKIPPRA - Kenya Institute of Public Policy and Research & Analysis
KIRDI - Kenya Industrial Research Development Institute
KISE - Kenya Institute of Special Education
KLB - Kenya Literature Bureau
KLRC - Kenya Law Reform Commission
KNBS - Kenya National Bureau of Statistics
KNHA - Kenya National Highways Authority
KNLS - Kenya National Library Services
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MOFA - Ministry of Foreign Affairs
MOHEST - Ministry of Higher Education, Science and Technology
MOIC - Ministry of Information and Communications
MOJNCCA - Ministry of Justice, National Cohesion and Constitutional Affairs
MoLG - Ministry of Local Government
MOPW - Ministry of Public Works
MOR - Ministry of Roads
MSOD - Ministry of State for Defence
MSPS - Ministry of State for Public ServiceNACADA - National Agency for Campaign Against Drug Abuse
NCA - National Constitution Committee
NEMA - National Environmental Management Authority
NEPAD - New Partnership for African Development
NGOs - Non-Governmental Organizations
NHIF - National Hospital Insurance FundNSSF - National Social Security Fund
NWCPC - National Water Conservation & Pipeline Corporation
OCS - Officer Commanding Station
OOP - Office of the President
OPM - Office of the Prime Minister
OVP&MOHA - Office of the Vice-President and Ministry of Home Affairs
PAIS - Provincial Administration and Internal Security
PCSC - Public Complaints Standing Committee
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EXECUTIVE SUMMAR Y
This Report of the Workshop on Strategies to fight/eliminate Corruption in the Public
Service for Permanent Secretaries/Accounting Officers and Chief Executives of State
Corporations highlights the concern His Excellency the President raised regarding
corruption in the Public Service and the need to institute sanctions on public officers
who are found to be corrupt. It outlines the strategies and measures to be taken to
combat the vice in the Public Service.
The Report contains the Keynote Address His Excellency the President made when he
officially opened the two-day workshop that took place on 5th and 6th February, 2010
at the Kenya Institute of Administration; Statement by The Right Honourable Prime
Minister during the occasion; and the presentation made by the Acting Director of
the Kenya Anti-Corruption Commission on the Status of Corruption in the PublicService and Mechanisms of Combating it.
Outlined are issues that emerged from the plenary discussions on how to
determinedly fight corruption. The issues are thematically presented with focus on
corruption prone areas in Financial Management, Procurement of Goods and
Services, Tax Administration and Immigration, Law Enforcement, Criminal Justice
System, Public Administration and Management, Land Administration and
Management, Implementation of Public Projects and Information, Communication
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1.0 INTRODUCTION
Good governance has become a critical component in the operations of moderngovernments. The effective and continuing legitimacy of governments
everywhere is now judged by the basic principles of good governance. It is for
this reason that the national leadership must demonstrably implement good
governance principles and anti-corruption strategies that enhance national
development. In doing this, government has to ensure that accountability,
transparency, rule of law and integrity undergird the management of publicaffairs thereby earning and sustaining the trust and loyalty of the citizens.
It was in recognition of these principles that His Excellency the President on the
occasions of the 46th Anniversary of Kenyatta Day, on 20th October, 2009;
Jamhuri Day celebrations on 12th December, 2009 and the 2010 New Year
message to the Nation directed that Accounting Officers in the Public Serviceshould institute sanctions including prosecution and sacking of any public officer
under them who engages in corruption and unethical conduct.
Consequently, a two day workshop for Permanent Secretaries/Accounting
Officers and Chief Executives of State Corporations was held on 5 th and 6th
February 2010, at the Kenya Institute of Administration (KIA), Lower Kabete tounderscore the urgent need to strengthen these principles of governance in the
operations of public institutions.
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(ii) Develop governmentwide and institution specific measures/strategiesto fight/eliminate corruption in the Public Service.
2.2 Specific Objectives
The Workshop was set to:
(i) Evaluate the effectiveness of legislative and administrative frameworksfor combating corruption and unethical behaviour in the PublicService;
(ii) Identify specific measures and strategies to combat corruption andunethical conduct in the Public Service; and
(iii) Enhance synergy in the fight against corruption in the Public Service.3.0 WORKSHOP CONTENT
The content consisted of:
(i) Keynote Address by H.E. The President of the Republic of Kenya ,Hon. Mwai Kibaki, CGH, MP;
(ii) Statement by the Prime Minister of the Republic of Kenya the Rt.Hon. Raila A. Odinga, EGH, MP ;
(iii) Presentation on the Status of Corruption in the Public Service and mechanisms of combating it , by the Acting Director of the
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He underscored the Governments commitment, under Kenya Vision
2030, to transform the country into a middle income economy to
enable all Kenyans enjoy prosperity and high standards of living in asecure environment.
He directed the Permanent Secretaries/Accounting Officers and Chief
Executive Officers of State Corporations to provide focused
leadership, enhance integrity, eliminate corruption and unethical
conduct, and improve efficiency and effectiveness in the delivery of
public services.
The President directed the Ministry of Finance to facilitate application
of International Public Accounting Standards and vigorously enforce
the Public Procurement and Disposal Act as a corruption disruption
strategy. He called upon the Ministry of Education to incorporate the
teaching and practice of positive values and integrity in education and
training institutions.
He asked government Ministries/Departments to fast-track the use of
ICT as a weapon to combat corruption and also introduce the
integrity testing programme across the Public Service. The President
directed the formulation of an action plan and continuous monitoring
and evaluating of government programs. This will ensure that
incidences of corruption, economic crime and unethical conduct are
detected early and prompt remedial action taken.
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5.0 THEMATIC AREAS OF FOCUS
The workshop discussed nine corruption prone thematic areas, identified key
challenges and proposed corruption prevention measures. These thematic areas
are discussed as follows:
5.1 Financial Management
Weak financial management control systems were identified as abetting
corruption and unethical practices in the public service. This is caused by failure
to enforce financial regulations leading to fraud and misappropriation of public
assets. Notable weaknesses identified exist in the revenue collection, accounting
and internal audit functions. This is compounded by inadequate capacity in the
internal audit function which has led to insufficient checks and balances for
timely detection and reporting of corruption and unethical conduct.
In addition, lack of requisite competencies to provide oversight and advisory
services to State Corporations; a comprehensive and updated Government
Assets Register leading to fraud and misappropriation of public assets, pending
bills arising from disputes relating to project variations during implementation
and lack of updated financial records in pensions and insurance resulting into
dormant accounts provided opportunities for corrupt practices; and lengthy
bureaucratic steps in processing payments provide opportunities for corruption
and unethical conduct.
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(v) Develop and manage a comprehensive Government Assets Register;and
(vi) Simplify accounting procedures by eliminating non-value addingsteps.
5.2 Procurement of Goods and Services
It was stated that the procurement process has been adversely affected by high
incidences of corruption and unethical practices. Key malpractices identified
include the following: lack of standard pricing for common user items, collusionin tendering, conflict of interest, abuse of office, bid rigging and variations in
procurement contracts.
The following were measures and actions to be taken in the next three, six and
twelve months to curb corruption in the sector;
(i) The Public Procurement Oversight Authority to undertake acomprehensive market survey and compile a price list for common
user items to be provided to all public procuring entities through a
web based portal;
(ii) The current Supplies Branch to be restructured as a Unit under theMinistry of Finance;
(iii) The Public Procurement Oversight Authority to develop an electronicprocurement platform on which all public tenders will be uploaded to
id l t iti t lifi d bidd
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The measures and actions to be taken in the next three, six and twelve months
to address these concerns were:
(i) The Ministry of Immigration and Registration of Persons to expeditethe development of the Integrated Population Registration System
(IPRS) to facilitate single identification for citizens and foreigners
resident in Kenya;
(ii) The Kenya Revenue Authority to adopt the IPRS personal identificationfor all tax transactions;
(iii) Amendments to be made to relevant laws to provide for stifferpenalties for tax evaders as a deterrence measure; and
(iv) Measures to be instituted to ensure that tax compliance is arequirement for those seeking public office or promotion.
5.4 Immigration
Corrupt practices in immigration and registration of persons were discussed with
concern that misconduct and unethical practices in the sector critically
undermine the security of the nation.
Corruption occurs in the conferment of citizenship, issuance of national identity
cards, travel documents and work permits. It was also stated that participation
of the National Security Intelligence Service (NSIS) in the issuance of these
documents undermines the expeditious issuance of the documents to legible
li t
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(vi) NSIS to regularly provide a watch list of persons who are classified asa security risk to the Ministry of Immigration and Registration of
Persons to avert issuance of passports, visas and other travel
documents to undesirable persons.
5.5 Law Enforcement
Endemic corruption in the Police Department particularly in Traffic Policing,
Issuance of Police documents such as Police Abstracts, P3 forms, Certificates of
Good Conduct and Investigation of Crime hampers speedy administration of justice. This was attributed to weak internal oversight mechanisms which
resulted in abuse of discretionary powers, compromised investigations, collusion
with criminals and extortion.
The measures and actions to be taken in the next three, six and twelve months
to tackle the corrupt practices as mentioned above are as follows:-
(i) Review and enforce the Police Force Standing Orders;(ii) Enhance targeted Integrity Testing Programme for deterrence
purposes; and
(iii) Introduce instant fines for petty offences to reduce delays thatfacilitate corruption.
5.6 Criminal Justice System
Delay in the Administration of Justice was identified as an overarching problem.
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(v) Introduce Hansard to record court proceedings; and(vi) Recommend to the Chief Justice to direct counsels to provide written
submissions ahead of Court Hearings.
5.7 Public Administration and Management
Corruption in the public administration and management sector is facilitated by
the wide latitude in the use of discretionary powers by public officials leading to
abuse, existence of corruption cartels, lack of power for Accounting officers to
institute expeditious disciplinary actions against errant officers, non-observanceof the Codes of Conduct and Ethics as stipulated in the Public Officer Ethics Act
2003.
Measures and actions to be taken in the next three, six and twelve months to
address corrupt practices and unprofessional conduct are:-
(i) Introduce Integrity Testing Programme in the entire Public Service;(ii) The Kenya Law Reform Commission to review laws relating to the
discharge of Discretionary Powers;
(iii) Ministries/Departments, State Corporations and Local Authorities toset up Technical Committees to advise on the exercise of such
Discretionary Powers by Ministers, Assistant Ministers, Accounting
Officers, Management and Board Members of State Corporations;
(iv) Undertake Integrity Vetting of Officers to be appointed to the positionsf Mi i t A i t t Mi i t P t S t C tit ti l
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5.8 Land Admin istration and Management
Rampant corruption has negatively affected land transactions. Common
malpractices in land management arise due to existence of multiple laws,
corruption cartels, ineffective dispute resolution, weak oversight mechanisms,
poor land records management and lack of a national cadastre.
The measures and actions to be taken in the next three, six and twelve months
to address the concerns raised are:-
(i) Digitize all lands records;(ii) Undertake regular staff reshuffles to disrupt corruption networks;(iii) Develop a National Cadastre; and(iv) Audit and revoke irregularly acquired land ownership documents.
5.9 Imp lementation of Public Projects
Collusion and conflict of interest between contractors and public officials during
implementation of public projects were identified as prevalent corrupt practices.
The malpractices are manifested through stalling of public projects, cost
overruns, fraudulent extension of time and variations of projects scope leading
to loss of colossal sums of public money.
The measures and actions to be taken in the next three, six and twelve to
dd th i f ll
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The measures and actions to be taken in the next three, six and twelve months
to contain corrupt practices are:-
(i) Install CCTV cameras at Ports of Entry and corruption prone offices;(ii) Introduce Internet Protocol (IP) Telephony to reduce telephony
costs; and
(iii) Acquire and install GPS system to manage Government fleets andWeighbridges to curb against misuse and corruption.
6.0 ACTION PLAN
An Action Plan has been developed to facilitate implementation of the Anti-
corruption agenda within the Public Service. The Action Plan outlines the
following:
(i) The practical action or measure to be taken to address the issue/problem;
(ii) Implementation time frame (duration);(iii) The responsible office/actor;(iv) Resource requirements; and
(v) Key performance indicators.The comprehensive Action Plan covering all the nine thematic areas is provided
in appendix II .
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(iv)Committing government resources towards the war againstcorruption.
(b) Ministries/Departments/ State Corporations
(i) The Presidency and Cabinet Office, the Office of the Prime Ministerand the Ministry of State for Public Service for coordination; and
(ii) All Ministries and State Corporations to prepare and submit returnson implementation of their Action Plans.
(c) The Kenya Anti-Corruption Commission
As the premier institution mandated under the Anti Corruption and
Economic Crimes Act of 2003 to combat and prevent corruption and
economic crimes through law enforcement, prevention, public education
and recovery of corruptly acquired assets, KACC will undertake tomonitor, evaluate and report on the Action Plan for preventing and
combating corruption in the Public Service. The Commission will also
coordinate with the respective institutions in the Public Service, the
following, as set out in the Resolutions:
(i) Integrity Testing Programme;(ii) Mainstreaming corruption prevention;(iii) Public education and awareness campaigns;
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(iii) The KACC will undertake to receive all reports on a quarterly, semi-annual and annual basis as provided for in the action plans for
submission to the PSSC & HOPS for tabling before Cabinet by theMinister of State for Public Service; and
(iv) Evaluations will also be conducted periodically on the basis ofinstitutional action to determine achievements, outcomes and impact
of their respective institutional initiatives/efforts against corruption.
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Appendix I
RREEPP UUBBLLIICC OOFF KKEENNYYAA -------------------
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OOFFFFIICCEERRSS AANNDD CCHHIIEEFF EEXXEECCUUTTIIVVEESS OOFF SSTTAATTEE CCOORRPPOORRAATTIIOONNSSKENYA INSTITUTE OF ADMINISTRATION: 5TH 6TH FEBRUARY, 2010
KIA COMM UNIQU
RESOLUTIONS
At the end of the workshop the Permanent Secretaries/Accounting Officers and
Chief Executive of State Corporations adopted the following Resolutions. The
Resolutions were as follows:
We, the Permanent Secretaries/Accounting Officers and Chief Executives of
State Corporations of the Government of the Republic of Kenya attending the
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Hereby Make the Following Resolutions:
1. We commit to implement His Excellency the Presidents and the Rt. Hon.Prime Ministers directives on the fight against corruption;
2. Exercise firmness in the execution of laws and regulations;3. Expeditiously deal with corruption cases in our respective mandate;4. Fast track the use of ICT as a weapon to fight corruption;5. Mainstream preventive measures to fight corruption;6. Institute innovative intelligence collection strategies on unethical practices
in the Public Service;
7. Recognize, reward and protect whistleblowers, anti-corruption reformersand officers of integrity;
8. Institute Integrity Testing Programmes in the respective Ministries andDepartments to create an aura of omnipresence of KACC in allgovernment agencies as a measure to deter corrupt practices;
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13. Formulate a plan of action with a time frame and measurable strategiesthat have specific inputs/outputs and outcomes with respect to tackling
corruption;
14. Take full responsibility for actions and decisions bearing on integrity; and15. Include a requirement in the employment contracts and appointment
letters for those implicated in corruption through investigation to step
aside.
In addition, we undertake to:
1. Adopt a holistic approach in the fight against corruption, includingdevelopment of good governance and anti-corruption curricula for use in
education and training programmes;
2. Inculcate values of governance and ethical behaviour in daily life of apublic officer through rigorously application of Public Officer Ethics Act and
the Civil Service Code of Conduct;
3. Develop a code of conduct for all public institutions;4. Undertake a rigorous public education and awareness campaign on
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WAY FORWARD
As a way forward it was agreed as part of the Resolutions as follows:
1. To have anti-corruption measures/actions on specific and cross-cuttingissues that need to be taken in next 3, 6, and 12 months;
2. Undertake to develop costed action plans in our respective ministries andparastatals, institutions, and agencies;
3. To have a follow-up meeting organised in 30 days from the end of thisworkshop to receive, discuss and validate these action plans;
4. All institutions to establish and activate Corruption Prevention Committeesand submit names of members to the Minister for Public Service;
5. All public institutions to professionalise their respective procurementsystems though certification of procurement personnel by the accredited
professional bodies, and adoption of e-procurement;
6. KACC, NSIS and KENAO in collaboration with KIA to develop curriculum forLeadership and Integrity Course to be offered across the entire publicservice; and
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Appendix I I
RREEPPUUBBLLII CC OOFF KKEENNYYAA
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Action Plan for Preventing and Combating Corruption in t he Public Service
Thematic Area 1: Financial Management
No. Issue Practical Measure/Action Time frameMonths
Actor Cost(Kshs.)
Key PerformanceIndicator
3 6 12
1. Inefficient, ineffective& inadequate capacityin Internal Audit
Establish/enhance/recruit forinternal audit units in allMinistries, State Corporationsand Local Authorities
X PS TreasuryCEOs of StateCorporationsClerks of LocalAuthorities
- Internal Audit unitsestablished and staffedwith auditors in everypublic entity
Minimum number for aMinistry & State Corporationswould be one Senior AuditorJG L, Auditor I JG K, AuditorII JG J or outsource internalaudit services
X PS TreasuryPS Ministry of Statefor Public Service(MSPS)
Review the Scheme of Servicefor Internal Auditors
X PS TreasuryPS MSPS
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No. Issue Practical Measure/Action Time frameMonths
Actor Cost(Kshs.)
Key PerformanceIndicator
3 6 12
Establish regional internalaudit offices staffed with aminimum of 3 Auditors
X PS TreasuryPS MSPS
2. Untimely reporting andaction on Audit Reports
Prepare and submit timelyAudit Returns to AccountingOfficers
X Internal Auditors ofthe respective publicinstitutions
The number of timelyreports to AOs/CEOs
3. Compromised InternalAudit
Accounting Officers toinstitute prompt disciplinaryaction
X Accounting Officers ofrespective publicinstitutions
Number of officersdisciplined
4. Lack of Capacity Training of auditors oncomputerised systems
X X X PS TreasuryCEOs StateCorporations
Number of Auditorstrained on the system
Five days Corporategovernance training for CEOs,Board Members of StateCorporations and Second linemanagers
X PSs/AOs & CEOs, Number trained
5. Lack of training on riskassessment, integritytesting and goodfinancial managementpractices
Train PSs/AOs/CEOs oncorruption risk assessment,integrity testing and bestpractices in financialmanagement
X Director, KACCPS MSPS
Number of PSs/AOs/and CEOs trained
Undertake training of selected
officers in Integrity Testing,corruption and financial riskassessment
X PSs/AOs & CEOs
Director, KACC
Number trained
Conduct corporate governancetraining for CEOs, BoardMembers of StateCorporations and second linemanagers
X PSs/AOs & CEOsDirector KACC & KIA
Number trained
6. Pending Bills Treasury to allocate funds for X PS Treasury Centralized payment
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No. Issue Practical Measure/Action Time frameMonths
Actor Cost(Kshs.)
Key PerformanceIndicator
3 6 12all genuine pending bills bythe end of the Financial Year2009/2010
system operational
Include a module in IFMIS toreject over expenditure
X PS Treasury Module included andoperational
Determine the nature andamount of existing pendingbills for each institution
X AOs List of pending bills foreach institutioncompiled
Clear all pending Bills X AOs/PS Treasury Number of pending billscleared
7. Negative CreativeAccounting (below the
line Accounting)
Computerise all financialmanagement systems
X Controller and AuditorGeneral
Secretary e-Government
Computerized financialmanagement systems
installed andoperationalized
Rationalise and clean-up allthe below the line accounts
X PS Treasury,PSs/AOs & CEOs
All below the lineaccounts rationalizedand cleaned up
Continuous auditing of belowthe line accounts
X Controller and AuditorGeneral
Audited below the lineaccounts
8. Dormant Accounts(especially for pensions)
Treasury to issue circular toclose all dormant accounts
X PS, Treasury Circular issued andimplemented
Treasury to issue a circularthat all unclaimed pension
should be surrendered withinthree months
X PS, Treasury, all DCs Number and amount ofpension surrendered
Pension department to publishall unclaimed pension in thenewspapers every quarter
X Director Pensions Date and name ofnewspaper wherepublished
Immediate reconciliation ofpension accounts by PSTreasury, DCs & POSB
X PS Treasury, DCs, DG,POSB
Reconciled dormantaccounts
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No. Issue Practical Measure/Action Time frameMonths
Actor Cost(Kshs.)
Key PerformanceIndicator
3 6 12Establishment of DormantAccounts Recovery Fundmanaged by the Treasury
X PS Treasury Recovery Fund Accountin place
Publish all unclaimedinsurance claims/awards
X PS Treasury Publishedclaims/awards
Review all respective lawsaffected by dormant accounts
X PS Treasury,Respective institutions
Amended laws
9. Cash Transaction Introduce payments throughbanks for of all goods andservices
X PSs/AOs/CEOs Number of paymentsmade through banks
Maintain minimal petty cashfor administrative/routine
activities
X PSs/AOs/CEOs Amount of petty cashmaintained
Payroll cleansing every twoyears
X PSs/AOs/CEOs Headcount results
Pay all salaries through banksand financial institutions
X PSs/AOs/CEOs Bank details of allemployees
10. Assets Register All public institutions tosecure ownership documentsof their assets1
X PS LandsPSs/AOs & CEOs
Assets Register
Set up a special unit to fasttrack the acquisition of titlesfor public institutions
X Commissioner ofLands
Special unit operational
Establish special inter-agencyunit outside the Ministry ofLands to follow up titles forpublic entities
X PS Treasury Special inter-agencyunit
11. Lack of acomprehensive and
Create and maintain acomprehensive and updated
X PS Finance and allAOs/CEOs
Asset Registerestablished and
1 This will require total cooperation of the Ministry of Lands.
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No. Issue Practical Measure/Action Time frameMonths
Actor Cost(Kshs.)
Key PerformanceIndicator
3 6 12updated Asset Register asset register updated
12. Delay in processingpayments
Process re-engineering inAccounts Units to removenon-value adding steps
X PS Treasury Reduced steps inprocessing payment inAccounts Units
Thematic Area 2: Procurement of Goods & Services
No. Issue Practical Measure/Action Time frame Actor Cost Key PerformanceIndicator3
months6
months1
Year
1. Inadequate capacityamong the ProcurementCadre
Reshuffle of staff who haveserved for more than 3 years inone station
X PS MSPSPS Treasury
70M Number of officersreshuffled
Recruitment of 700 morepersonnel of different cadres
X PS MSPSPS Treasury
Number of officersrecruited
2. Roll out e-Procurement inall Government MDAs
e-Procurement rolled out in allGovernment institutions
X PSs/AOs &CEOsDG PPOA
e-Procurementoperational
Sensitize suppliers on e-Procurement
X PSs/AOs &CEOsDG PPOA
Number of supplierssensitized on e-Procurement
platformTrain all Procurement Officerson e-Procurement
X PSs/AOs &CEOsDG PPOA
Number of officerstrained
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No. Issue Practical Measure/Action Time frame Actor Cost Key PerformanceIndicator3
months
6
months
1
Year3. Inadequate expert
information on works fromMoPW
Prepare and publishconstruction booklist on costof building materials and unitrates
X PS MoPWDG PPOA
Booklist published
Prepare and publish a list ofservice providers in PublicWorks
X PS MoPW DGPPOA
List of serviceproviderspublished
Issue a circular on publicworks service providers and
booklist on cost of buildingmaterials and unit rates forcompliance by procuringentities
X PS MoPW DGPPOA
Circular issued toall procurement
entities
4. Pre-qualification ofsuppliers
Centralize prequalification ofsuppliers and disseminate theinformation to the public
X DG PPOAPS TreasuryPS MoPW
Centralizedsystem operational
Publish the list of pre-qualifiedsuppliers and tenderers onPPOA Website
X DG PPOAPS TreasuryPS MoPW
On-line list onPPOA Website
Publish Tenders on the PPOA
Website
X DG PPOA
PS TreasuryPS MoPW
List of awarded
tenders on PPOAWebsite /Ministryof Finance Website
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No. Issue Practical Measure/Action Time frame Actor Cost Key PerformanceIndicator3
months
6
months
1
Year5. Inadequate capacity ofTender and ProcurementCommittees
Training on relevant laws,regulations & good corporategovernance X
DG PPOAPSs/AOs &CEOs
Procurement &tender committeestrained
6. Inflated prices for commonuser items
Conduct market survey &compile price lists on commonuser items
X DG PPOASecretary e-GovtPS MoPWPSs/AOs &CEOs
50M Price list compiled
Establishment of a web-based
portal for common user items
X Secretary E-
govtDG PPOA
On-line price list
7. Lack of clear guidelines onAOs powers onprocurement process
Issue guidelines to clarify theAOs and CEOs veto powers onprocurement decisions
X DG PPOAPS Treasury
0.5M Circular issued
8. Debarment of suppliers Regularly compile & publish alist of debarred Suppliers andContractors
X DG PPOAPSs/AOs &CEOsDirector KACC
List of debarredsupplierspublished
9. Conflict of interest Accounting Officers,Procurement Personnel and
members of Ministerial TenderCommittee to declare theirinterest
X DG PPOAPSs/AOs &
CEOsDirector KACC
Number ofPSs/AOs &CEOs
and allProcurementOfficers whodeclared theirinterest
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Thematic Area 3: Tax Administration and Immigration
No. Issue Practical Measure/Action Time frame Actor Cost
Kshs.Million
Key Performance
Indicator3months 6months 1Year1. Delay in the delivery of
taxation andimmigration servicesprovidingopportunities for rent-seeking
Monitor and evaluateimplementation of servicecharters
X X X PSs/AOs/CEOsPS PerformanceContracting
3 M Quality of services
Increase in customercare
Fast-track e-services inimmigration and taxadministration
X PS ImmigrationSecretary e-GovernmentCG KRA
3 M Number of servicesonline
Create awareness on e-Services
X PS ImmigrationCG KRA
2 M Awareness created
2. Ministersdiscretionary powersover work permits,citizenship,registration, IDissuance, visas, taxexemptions
Constitute technicalcommittees to advise theMinister in the exercise ofhis/her discretionarypowers
X PS ImmigrationSecretary KenyaLaw ReformCommissionPS Treasury
1 M Draft Bill ondiscretionary powers
Presidential directiveon discretionarypowers onimmigration matters
Develop and publicise thecriteria for award ofcitizenship
X PS Immigration 1 M Criteria for award ofcitizenship
Sensitise the public on
immigration proceduresand processes ofcitizenship conferment etc
X PS Immigration 3 M Number of
sensitizationprogrammesimplemented
Freeze conferment ofcitizenship
X PS Immigration 3 M Freeze operational
Conduct public audit toestablish irregularconferment of citizenship
X PS ImmigrationPS InternalSecurity
300,000 Report on irregularconferment ofcitizenship
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No. Issue Practical Measure/Action Time frame Actor CostKshs.
Million
Key PerformanceIndicator3
months6
months1
YearPublish in the Kenyagazette the names of thoseawarded citizenship in thelast 5 years
X PS Immigration Names published
3. Delays in processingtravel documents
NSIS should develop andsubmit to PS Immigrationa watch list of persons whoshould not travel into/outof Kenya
X DG NSISPS ImmigrationCOMPOL
Watch list submittedand updatedregularly
Remove the vetting byNSIS on citizens applyingfor passports
X DG NSISPS Immigration
Vetting removed
4. Illegal registration ofnon-Kenyans
Enforce the requirementthat registration ofKenyans takes place atbirth
X PS ImmigrationPS InternalSecurity
Registration at birthmandatory
Vetting of bordercommunities at the time ofapplication for IDs
X PS ImmigrationPS InternalSecurity
4 M Vetting mandatoryfor bordercommunities
Strengthen ID applicationvetting committee
X PS ImmigrationPS InternalSecurity
Number ofcommitteesstrengthened
5. Illegal entries into
Kenya
Mop out illegal immigrants
in Kenya
X PS Immigration
COMPOL
5 M Number of illegal
immigrants deportedEstablish an e-visa system X PS Immigration e-Visa system in
place
6. Corruption cartels atthe ports of entry
Enforce the requirementthat all immigration andcustoms officers mustwear uniforms andidentification badges at alltimes
X PS ImmigrationCG KRAMD KAA
50 M Number of officerswearing badges anduniforms duringofficial workinghours
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No. Issue Practical Measure/Action Time frame Actor CostKshs.
Million
Key PerformanceIndicator3
months6
months1
YearDevelop and enforce acriteria for issuance ofsecurity passes
X PS ImmigrationCG KRAMD KAA
1.5 M New criteriaoperational
Install and operationaliseCCTV and electronicaccess controls at all portsof entry
X PS MOICCG KRAMD KAACOMPOLDG, NSIS
CCTV and electronicaccess systemsoperational
Post notices on proceduresfor application of traveldocuments at all ports ofentry
X COMPOLDG NSIS
10 M Information ontravel documentsreadily available atall ports of entry
Outsource analysis of datafrom CCTV derived fromports of entry
X COMPOLPS MOICPS Immigration
30 M Analysis outsourced
Institute Integrity Testingfor officers at the ports ofentry
PS ImmigrationDirector, KACC
8 M Number of testsconducted
Establish an inter-agencycollaboration to auditissuance of security passes
X MD KAAPS ImmigrationCOMPOL
2.5 M Inter agency forumoperational
Redeploy all officers whohave worked in the same
place for more than 3years
X PS ImmigrationCG KRA
Number of officersredeployed
7. Delays in theprocessing of TaxRefunds
Fast-track processing ofclaims (adequateallocation, vetting,classification, processingand payments)
X CG KRAPS Treasury
Amount of refundpaid out to claimants
Amount of allocationby Treasury
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No. Issue Practical Measure/Action Time frame Actor CostKshs.
Million
Key PerformanceIndicator3
months6
months1
YearEnsure adequate provisionfor tax refunds includingbacklog (Treasury tocommit for the backlog ofKshs.10 Billion of refund)
X PS Treasury Amount allocated fortax refunds
Institute mechanisms toverify the authenticity ofclaims and weed out falseclaims
X CG KRA Number of falseclaims identified
Seek Cabinet approval forKRA to retain refunds
X PS TreasuryCG KRA
Approval given
8. Corruption in theprocess of Tax Auditsand Investigation
Institute risk managementand integrity testing for taxauditors and investigations
X CG KRADirector KACC
Number of tests done
KRA to link with theIntegrated PopulationRegistration System (IPRS)to create a single identifierfor tax payers
X CG KRAPS ImmigrationSecretary e-Government
15 M Link established andoperational
9. Tax evasion due tonon-compliance withthe Electronic TaxRegisters (ETR)
Monitor and prosecutethose not issuingElectronic Tax Registers(ETR) receipts
X CG KRAExecutiveDirector BrandKenya
Monitoring reportsfrom KRA
Public to be sensitized tobe asking for ETR receipts
X ExecutiveDirector BrandKenyaCG KRA
Awareness created
Propose amendments ofthe relevant law to providefor stiff penalty forconvicted tax evaders
X CG KRASecretaryPSC(K)Director KACC
Amended Laws
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No. Issue Practical Measure/Action Time frame Actor CostKshs.
Million
Key PerformanceIndicator3
months6
months1
YearPS MOJCASecretary KLRCAG
Institute measures toensure tax compliance forthose seeking public officeor promotion
X CG KRASecretaries tothe responsiblecommissions
Number vetted forTax compliance
10. Irregular of issuance ofwork permits
Publish list of personsissued with work permitsin the last 5 years
X PS ImmigrationPS Labour
5 M List published
Seek Cabinet approval tore-classify illegal issuance
of citizenship astreasonable
X PS ImmigrationPSSC & HOPS
Cabinet memo
Undertake an independentaudit of work permits, IDsand passports issued inthe last 5 years.
X PS Immigration 25 M Audit report
Revoke illegal workpermits, IDs and Passports
X PS Immigration The number ofdocuments revoked
Take disciplinary actionagainst officers responsiblefor issuance of illegal
documents
X PS Immigration Number of officersdisciplined
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Thematic Area 4: Law Enforcement
No Issue Practical
Measure/Action
Time frame Actor Cost Key Performance
Indicator3months 6months 1Year1. Bribery in issuance of P3
Forms, Police Abstracts andCertificates of Good Conduct
Make Police Abstractsand P3 Forms readilyavailable in all PoliceStations. Post in theGovernment website
X Commissionerof Police(COMPOL)
Abstracts and P3Forms available andfree of charge
Police Abstracts and P3Forms to be offered freeof charge including theiravailability on the KenyaPolice Website
X COMPOL Abstracts of P3 Formsprovided free ofcharge and availableon the Kenya PoliceWebsite
Decentralize theissuance of certificate ofgood conduct to all PoliceStations
X COMPOL Issuance of all thedocuments at allPolice stations
OperationalizeAutomated Pam andFinger Print InformationSystem (APFIS)
X COMPOLPS Treasury
APFIS operationalized
2. Delays in response to crimereports and distress callsleading to corrupt conduct
(rent seeking)
Provision of adequateresources such asVehicles, Fuel etc.
X COMPOLPS Treasury
Reduced responsetime to crime reportsand distress calls
Timely release ofExchequer and AIEs
X PS Treasury Prompt release ofExchequer and AIEs
Strengthen CommunityPolicing
COMPOL Number of jointPolice/Communityoperations
3. Corrupt practices ineffecting arrests:
Issue cash bail andbonds for petty offenders.
X COMPOL Number of cash bailsand bonds issued
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No Issue PracticalMeasure/Action
Time frame Actor Cost Key PerformanceIndicator3
months6
months1
Year(unwarranted arrests,remanding of pettyoffenders)
Ensure strict supervisionby OCS
X COMPOL Prompt screening ofsuspects
4. Compromised andIncompetent Investigations
Set up counter-supervision/qualityassurance systems foraccountability ininvestigations
X COMPOL Countersupervision/qualityassurance systemsoperational
Train all Crime BranchOfficers in criminalinvestigation
X X X COMPOLPS Treasury
Number of officerstrained in criminalinvestigations
Expand capacity of CIDTraining School to trainmore police investigators(from 3000 to 5000)
X(1000/yr)
COMPOLPS Treasury
Number of officerstrained
5. Staff Welfare (shortage ofstaff houses 27,000-Police;24,000-AP; leading to lowmorale and poor service)
Refurbish and constructPolice Stations
X(50 PoliceStations/yr)
COMPOLPS InternalSecurityPS MOPW
Number ofrefurbished andconstructed PoliceStations
Refurbishment andConstruction of StaffHouses
X(10,000units peryear)
Number ofrefurbished/developed staffhouses
6. Inadequate PublicAwareness/CommunicationStrategy leading tomisunderstanding and poorperception of the PoliceService
Set up Toll freeinformation lines
X COMPOL Number of toll freelines
Set up an integratedPolice command andcommunication system
X COMPOLExecutiveDirectorBrand KenyaDG CCKPS Treasury
Integrated Policecommand &communicationsystemoperationalised
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No Issue PracticalMeasure/Action
Time frame Actor Cost Key PerformanceIndicator3
months6
months1
Year7. Corruption in Traffic
PolicingIntroduce instant finessystem with tamperproofmachines similar to ETR
X AGCOMPOLPS TreasuryPS Transport
Instant fining systemsintroduced
Reduce number of Policeroadblocks
X COMPOL Number of roadblocks reduced
Introduce motorbiketraffic police patrols
X(100/6)
COMPOLPS TreasuryPS InternalSecurity
Number ofMotorcycles
Install & operationaliseadditional traffic lights intowns and cities
X X X PS LocalGovernmentPS Treasury
Number of new trafficlights installed
Install CCTV onHighways
X X X PS TreasuryPS MOICPS MoWPS MoLG
Number of CCTVcameras installed andoperationalised
Enable police officersaccess traffic informationonline (fit equipment in30 vehicles country)
X(30/1)
PS TreasuryPS InternalSecurityCOMPOL
Number of vehiclesand fitted with theonline System
Traffic Police to be
equipped and empoweredto deal with trafficoffences instantly
X COMPOL
PS TreasuryAG
Equipment acquired
and operational
8. Unethical conduct of PoliceOfficers
Conduct Integrity Testing X COMPOLDirector KACC
Number of officerstested
Take prompt disciplinarymeasures against errantofficers
X COMPOL Number of officersdisciplined
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No Issue PracticalMeasure/Action
Time frame Actor Cost Key PerformanceIndicator3
months6
months1
Year9. Corruption in recruitment &
promotion of Police OfficersDevelop a transparentand predictable hiringand promotion criteria
X COMPOLSecretary PSC
Criteria developedand operationalised
10. Corruption in Driving Tests Integrity Testing ondriving instructors
X Director KACCCOMPOL
Number of testsconducted
Develop a qualityassurance and publicawareness system toensure foolproof drivingtesting
COMPOLPS Transport
Foolproof drivingtesting system
Thematic Area 5: Criminal Justice System
No Issue Practical Measure/Action Time Frame Actor Cost Kshs.Millions
KeyPerformance
Indicator3
months6
months1
Year1. Corruption arising from
delay in Administration ofJustice
Recruit 250 Magistrates X (50) X (100) RegistrarHigh CourtPS Treasury
Kshs.50m(3mths)Kshs.50m(1 yr)
Number ofMagistratesrecruited
Recruit 27 Judges (3 Courtof Appeal, 24 High Court)
X (27) Registrar HighCourt
- Number ofJudges recruited
Engage 30 Legal Interns to
assist Judges
X (30) Registrar,
High CourtPS Treasury
- Number of
Interns engaged(30 Internsengaged)
Digitize High Court recordsfrom the year 2000
X RegistrarHigh CourtCEO ICTBoard
- % of digitizedrecords
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No Issue Practical Measure/Action Time Frame Actor Cost Kshs.Millions
KeyPerformance
Indicator3
months6
months1
YearDevelop and implement acommunication strategywith the public
X Registrar HC - Strategy in place
Provide legal basis for Tele-conferencing in courtproceedings
X Registrar HighCourtAG
- Relevant lawsamended
Set up Teleconferencingfacilities in Kamiti,Industrial Area, Langata,Shimo la Tewa andNaivasha prisons; Nairobi,Mombasa and Naivasha
Law Courts
X Registrar HCPS TreasuryICT BoardPS MoHA
- Number ofPrisons andCourts withFacilities
2. Corruption and inefficiencyin the Judiciary
Adopt and implement theJustice Ouko Report
X Registrar HighCourtPS MOJNCA
- Cabinet approval
3. Inadequate capacity inprosecutions
Recruit of 400 StateCounsels
X (100) X(100) AG - Numberrecruited
4. Compromised Prosecutions Harmonize remunerationand terms of service oflegal officers in the publicservice
X S/CE PPSRRB - Termsharmonised
Conduct Integrity Testing
for legal officers
X SG State Law
OfficeDirector KACC
Number tested
Introduce to Parliamentthe Judicial ServiceCommission Bill and theSmall Claims Court Bill (tobe clarified after 30 daysmeeting)
X Minister forJusticeAG
- Bills tabled
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No Issue Practical Measure/Action Time Frame Actor Cost Kshs.Millions
KeyPerformance
Indicator3
months6
months1
Year5. Abuse of Discretionary
Powers
Introduce printed and
serialized spot fines forminor traffic offences
X PS Internal
SecurityCOMPOLAGPS Transport
- Spot fines
introduced
Kenya Law ReformCommission to review alllaws that grantdiscretionary powers
X PS MOJNCCASecretaryKLRC
- Laws reviewed
Automate High Courtsproceedings
X Registrar HC Kshs.500 M Number ofCourtsAutomated
Provide legal basis forautomatic granting of cashbail/police bond formisdemeanour or minoroffences that attract finesbelow Kshs.10,000
X AGPS MOJNCCASecretaryKLRC
- Legal basisestablished
6. Corruption in the Judiciary Conduct Integrity Testingin the Judiciary
X Registrar HC - Number of testsdone
Establish Court UsersCommittee in all courts
X Registrar HC - Number ofcourts withoperational
committeesEstablish a JudicialConduct Division forpublic complaints
X Registrar HC - Divisionestablished
Expand CourtInfrastructure (restructurethe Commission IncomeTax Building to increase
X Registrar HC Kshs.500 M % furnished andequipped
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No Issue Practical Measure/Action Time Frame Actor Cost Kshs.Millions
KeyPerformance
Indicator3
months6
months1
Yearcapacity to accommodate
new Court House) 56Court Rooms
Introduce AlternativeDispute Resolution (ADR)in Administration ofJustice as a MiscellaneousAmendment
X AG
Registrar HighCourt
N/A ADR Introduced
7. Fraud in Revenue collection Introduce payments of feesand deposits for the HighCourt through banks
X Registrar HC - Paymentsthrough banksintroduced
8. Stalling of corruption cases Review legal regime
governing constitutionalreferences on corruptioncases
X PS MoJNCCA
Dir. KACCRegistrar HC
- Review
completed
Thematic Area 6: Public Administration and Management
No. Issue PracticalMeasure/Action
Time frame Actor Cost Key PerformanceIndicator3
months6
months1
Year1. Illegal instructions by
Cabinet Ministers to
Accounting Officers andCivil Servants.Example: Ministers issuinginstructions toProcurement Officers by-passing the PermanentSecretary
Immediate circular by theSecretary to the Cabinet
& PSSC & HOPS toMinisters and AccountingOfficers on separation ofpowers
X PSSC & HOPS - Circular issued
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No. Issue PracticalMeasure/Action
Time frame Actor Cost Key PerformanceIndicator3
months6
months1
Year2. Illegal instructions by
Chairmen/Mayors to ChiefExecutive Officers/Clerksand Staff
Immediate circular by the
State CorporationsAdvisory Committee onthe guidelines to befollowed
X PSSC & HOPS
PS LocalGovernmentSecretary SCAC
- Guidelines issued
3. Appointment by Ministersof unqualified persons toBoards
Establish criteria with aminimum of a UniversityDegree and relevantexperience for eligibility
X Secretary SCAC Criteria issued bySCAC
Audit current stock ofBoard membership andidentify unqualified
members for replacement
X Secretary, SCAC Audit Report
4. Integrity concerns amongsttop Government officials
A National anti-corruptionpolicy
X Minister for
MoJNCCA
PS MoJNCCA
A National anti-corruption policydeveloped
Build a national moraland value system
X Minister for
MoJNCCA
PSSC & HOPS
PSs/AOs & CEOs
National moral,integrity and valuesystem in place
Undertake Integrityvetting of CabinetMinisters, PSs/AOs &CEOs & Board Membersprior to appointment
X PSs/AOs & CEOsDirector KACCCabinet Office
Report of Integrityvetting
Conduct Integrity Audit inthe current stock ofCabinet Ministers,PSs/AOs & CEOs &Board Members
X PSSC & HOPSDirector KACC
Integrity Audit Report
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No. Issue PracticalMeasure/Action
Time frame Actor Cost Key PerformanceIndicator3
months6
months1
YearDebar any convicted
person from holdingpublic office
X PSSC & HOPS
Secretary PSC(K)PSs/AOs & CEOs
List of debarred
persons/firmscompiled andpublished
Full disclosure of wealthby Cabinet Ministers,Assistant Ministers,PSs/AOs, CEOs & Boardmembers to KACC uponappointment andsubsequently after everytwo (2) years
X PSSC & HOPSSecretary PSC(K)Director, KACC
Number ofdeclarations made
Declaration of businessinterests by CabinetMinisters, AssistantMinisters, PSs/AOs,CEOs & Board membersto KACC uponappointment
X PSSC & HOPSSecretary PSC(K)Director, KACC
Number ofdeclarations made
5. Nepotism, Cronyism &Tribalism in the PublicService
Undertake audit ofcurrent deployment in thePublic Sector on the basisof Regional and Genderbalance
X Secretary PSC(K)PSs/AOs & CEOs
Audit Report
Personnel attached tooffices of Ministers,PSs/AOs and CEOsshould not exceed 33%from the same communityas the Minister, PS orCEO
X MinistersPSSC & HOPSPSs/AOS & CEOsSecretary PSC(K)PS MSPS
Report on deploymentof Staff in offices ofMinisters, PSs andCEOs, and % ratio ofstaff from same/owncommunity
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No. Issue PracticalMeasure/Action
Time frame Actor Cost Key PerformanceIndicator3
months6
months1
Year6. Inadequate Human
Capacity in the PublicService (Quality of Staffand Performance)
Review the recruitment
processes in the PublicService Commission
X PSSC & HOPS
PS MSPSSecretary PSC(K)
New recruitment
processes andprocedures in place
Filling of vacant positionsin the Public Service to bedone competitively bycompetent persons
X
PSSC & HOPSPS MSPSSecretary PSC(K)Secretaries to allresponsibleCommissions
Commissioners notconducting interviewsdirectly
7. Lack of adherence to theCode of Regulationsleading to poor work ethics
Institute mechanisms toensure staff report andleave on/in-time using
electronic access controlsystems such as thebiometric access control
X PSs/AOs & CEOs Mechanisms put inplace &operationalized
Institute mechanisms tomonitor and evaluate theachievement of setindividual Performancetargets for all employees
X PS PerformanceContractingPSSC & HOPSPS MSPSPSs/AOs & CEOs
Mechanisms put inplace &operationalized
Enforce continuousparticipatory performanceappraisal
X PSs/AOs & CEOsPS PerformanceContracting
Periodic reports
Direct Public Officers withmore than 30accumulated Leave Daysto go on Leaveimmediately
PSs/AOs & CEOs Number of officerstaking leave
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No. Issue PracticalMeasure/Action
Time frame Actor Cost Key PerformanceIndicator3
months6
months1
Year8. Disparities in Terms and
Conditions of Service andpoor remuneration forsome cadres in the PublicService
Harmonize terms and
conditions of similarpositions in the PublicService
X PS MSPS
S/CE PPSRRBSecretaries forresponsibleCommissions
Harmonized terms and
conditions
Review categorisation ofState Corporations
X Secretary SCAC ReviewedCategorisation of StateCorporations
Review Salary Scales ofPublic Officers
X S/CE PPSRRBPS MSPSPSSC & HOPS
Reviewed Salaries inthe Public Service
9. Poor service-delivery in the
Public Sector
Put Judiciary and the
National Assembly onPerformance Contracting
X PS Performance
ContractingRegistrar HighCourtChief JusticeClerk to theNational AssemblySpeaker NationalAssembly
Judiciary and
Parliament onPerformanceContracting
Involve citizens intracking implementationof Service Delivery
Charters
X PS PerformanceContractDepartment
Executive Director,Public ComplaintsStandingCommittee (PCSC)PSs/AOs & CEOs
Tracking mechanismin place
Resolve PublicComplaints on servicedelivery
X ExecutiveDirector/PCSC
Number of complaintsresolved
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No. Issue PracticalMeasure/Action
Time frame Actor Cost Key PerformanceIndicator3
months6
months1
YearResolve all disciplinary
cases in the Public Sector
X Secretaries to all
responsibleCommissionsPS MSPSPSs/AOs & CEOs
All pending
disciplinary casesresolved
Thematic Area 7: Land Administration and Management
No. Issue PracticalMeasure/Action
Time frame Actor CostKshs.
Million
Key PerformanceIndicator3
months6
months1
Year
1. Poor, lethargic andunethical practices inLand Administration
Transfer/remove seniorstaff in LandAdministration
X PS LandsPS MSPSPS Treasury
Number of senior stafftransferred/ removed
Train senior staff officersin Land Administration
X PS LandsPS MSPSPS Treasury
Number of staff trained
Restructure LandAdministration
X PS LandsPS MSPSPS Treasury
Restructured LandAdministration
2. Corruption Cartels inLand Administration
Transfer/dismiss corruptofficers in Land
Administration
X PS LandsPS MSPS
PS Treasury
37 million Corruption networksdisrupted
Integrity Testing (IT) X PS LandsDirector KACC
Number of staff tested
3. Absence of a nationalmap on national propertyownership (Cadastre)leading to corruptpractices
Create a cadastre forKenya
X PS TreasuryPS Lands
350 Million A cadastre in place
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No. Issue PracticalMeasure/Action
Time frame Actor CostKshs.
Million
Key PerformanceIndicator3
months6
months1
Year4. Poor lands record
management
Set up Land Information
Management System(LIMS)
X PS Lands
Secretarye-Government
Automated lands record
management systemoperational
Automate land rentpayment system
X PS LandsSecretarye-Government
Land rent paymentsystem automated
Automate land registrytransactions
X PS LandsSecretarye-Government
Land registrytransactions automated
Authenticate and digitiseland titles
X PS LandsSecretary e-Govt
Title deeds digitised
Train the staff in the useof LIMS
X PS LandsDirector e-Government
10m (fromthe Min. ofLands)10m fromTreasury
Number of staff trainedon LIMS
5. Insufficient accesscontrols in Land Officesand prevalence ofbrokers
Introduce electronicaccess control to landoffices
X PS LandsPS Treasury
Electronic access controlin place
Install CCTV Cameras inLands Offices
X PS LandsPS Treasury
CCTV cameras in place
Identify and remove
brokers in the LandOffices
X PS Lands Number of brokers in
land offices
Complete the bankinghall in central provinceand Nairobi registry
X PS LandsPS Treasury
13.5million
New banking hallcomplete and operational
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No. Issue PracticalMeasure/Action
Time frame Actor CostKshs.
Million
Key PerformanceIndicator3
months6
months1
Year6. Poor Public
Relations/CustomerCare
Public relations and
customer care on landservices
X PS Lands 10 million
(from theMin. ofLands)
Number of officers
trained in publicrelations/customer care
Conduct publicawareness in landregistration
10mllionMin. ofLands
Awareness created
7. Corruption andinefficient Land controlboards and land disputetribunals
Train Land ControlBoard and Land DisputeTribunals in key landadministrationcompetency areas
X PS LandsPS Treasury
25 Million(Treasuryto allocate)
Number of Lands Boardsand Tribunals memberstrained
Introduce competitiverecruitment for LandControl Boards and landDispute Tribunalsmembers
X PS Lands Competitive recruitment
Conduct IntegrityTesting for Land ControlBoards and LandDispute Tribunalmembers
X PS landsDirector KACC
Number of Tests done
Vet Land Control Boards
and Disputes Tribunalsmembers
X PS Lands 5 Million
(Treasuryto allocate)
Vetting undertaken
Clear outstandingallowances for LandBoard Members
X PS LandsPS Treasury
22 Million(Treasuryto give)
Allowances cleared
8. Irregular Titles Revoke allocation ofirregular titles
X Commissionerof LandsPS Lands
Number of Title deedsrevoked
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No. Issue PracticalMeasure/Action
Time frame Actor CostKshs.
Million
Key PerformanceIndicator3
months6
months1
Year9. Backlog in Ministerial
Land Appeal cases underthe Land AdjudicationAct (46,000 backlog)
Expedite resolutions of
cases throughappointment of specialDCs
X PS Lands
PS InternalSecurity
6 Million Number of backlog cases
cleared
10. 8000 Pending boundarycases
Establish taskforce todetermine and settle the8000 backlog cases
X PS LandsPS MSPSPS Treasury
20 Million Number of cases settled
11. Inadequate capacity todeal with numerous legalcases on land
Deploy more LegalOfficers (at least 4officers to the Ministry ofLands)
X PS LandsPS MSPS
5 million Number of officersdeployed
Set up a functioninglegal department in theMinistry of Lands
X PS LandsPS TreasuryPS MSPS
Legal departmentoperationalized
12. Lack of structures toimplement the new landpolicy in the Ministry ofLands
Operationalise the LandReform TransformationUnit
X PS Lands 250 million Land ReformTransformation Unitoperational
Commenceharmonisation of the 75pieces of legislationdealing with land
X Secretary KenyaLaw ReformCommissionPS Lands
Legislation harmonized
Thematic Area 8: Implementation of Public Projects
No. Issue Practical Measure/Action Time frame Actor Cost Key PerformanceIndicator3
months6
months1
Year1. Political interference at
project inceptionDevelop a clearly definedselection criteria for public
X PSs/AOs &CEOs
- Criteria developed
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No. Issue Practical Measure/Action Time frame Actor Cost Key PerformanceIndicator3
months6
months1
Yearprojects
Develop a sessional paper ongovernment project investmentprograms for nominal projects-20 years (5 year rolling)
X PS Treasury
PS PublicWorks
- Sessional Paperpassed by Parliament
2. Weak supervision ofProjects
All contract awards toconsultants must be reported tothe regulatory body with anattachment of credentials of theprofessionals involved
X PSs/AOs &CEOs
- Number of reportsmade to theregulatory body
Publish the details of theexisting consultancies thevarious public agencies haveengaged
X PSs/AOs &CEOsDG PPOA
- Published names oflicenced professionalsin both the websiteand print media
All public projects must haveprofessional indemnity cover
X PSs/AOs &CEOs
- Indemnity coverprovided
All public projects to havepublicity signs with all pertinentdetails including completiondates
X PSs/AOs &CEOs
- Number of signboards erected
All public project must engage
licenced professionals
X PSs/AOs &
CEOs
- Number and details of
professionals engagedPublish guidelines for allconsultants and contractors
X PSs/AOs &CEOs
- Guidelines published
Establish/strengthen ProjectImplementation Committees
X PSs/AOs &CEOs
- ProjectImplementationCommitteesestablished
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No. Issue Practical Measure/Action Time frame Actor Cost Key PerformanceIndicator3
months6
months1
Year3. Collusion between
contractors and publicofficers
Establish National Construction
Authority
X X PS MoPW
SG State Law
Office
- Enactment of the
NCA Bill into law
Reclassify all contractors by theenvisaged National ConstructionAuthority
X X PSs/AOs &CEOs
- Database oncontractors
All agencies to share informationon debarred contractors
X X PSs/AOs &CEOs
- List of debarredcontractors published
Provide names of constructorsrecommended for debarrementto PPOA
X X PSs/AOs &CEOs
- List of contractorsrecommended fordebarrement
4. Layers of bureaucracy inprocessing payments
All payments must be madewithin the provisions of thecontract
X X PSs/AOs &CEOs
- Payments madepromptly
Reduce the number ofsignatories to a maximum of 3
X PSs/AOs &CEOs
Reduced number ofsignatories
5. Failure to deliberately in-build safeguards in thetender documents
Tender documents must becertified by 3 qualifiedprofessionals independently whowill be held accountable
X PSs/AOs &CEOs
- Appointment of threeindependentprofessionals
The certifying professionalsinvolved in malpractices orunethical conduct to be reportedto the regulatory bodies andsanctioned accordingly
X PSs/AOs &CEOs
- Number of sanctionedprofessionals
6. Inadequate capacity ofnegotiations for loans andgrants
Relevant training for officersinvolved in negotiations for loans& grants
X PS, TreasuryPSs/AOs &CEOs
- Number of officerstrained
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No. Issue Practical Measure/Action Time frame Actor Cost Key PerformanceIndicator3
months6
months1
Year7. Extension of
time/variations change ofscope
All requests for extension of
time, variations or change ofscope must be tabled beforerespective tender committeeswell in advance
X PSs/AOs &
CEOs
- Tabling of request for
EOT before tendercommittees
Professionals involved inExtension of Time (EOT) orchange of scope to be sanctionedby the relevant regulatory bodies
X PSs/AOs &CEOs
Number of sanctionedprofessionals
8. Lack of an effective M& ESystem for Projects
Effective appraisal and M&Ereviews during projectimplementation
X PSs/AOs &CEOs
Quarterly M&EReports
Thematic Area 9: ICT Action Items
No Issue Practical measure/action Time Frame Actor Cost Key performance
indicator3M
6M
1yr
1. Under-utilisation of existingBroadband in government bypublic institutions
Effect non-renewal of PrivateSector ISP contracts with effectfrom FY 2010/2011
X PSSC & HOPSPS MOICSecretary e-Govt
Number private sectorISPs in GoK
2. Lack of mobile e-servicesdelivery (Judiciary,Immigration, Pensions, NHIF,NSSF)
Circular from PSSC & HOPS so
as to fast-trackimplementation of mobile e-services in the identifiedservices
X PS/SC
PS LandsRegistrar, JudiciaryPS ImmigrationPS PerformanceContracting DepartmentPCSC/OmbudsmanPS MOICMD NHIF and NSSF
Mobile e-services
implemented.
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No Issue Practical measure/action Time Frame Actor Cost Key performance
indicator3M
6M
1yr
3. Inadequate use of ICT byJudiciary, Immigration and
Pensions, NHIF, NSSF, etc
Automate recording of court
proceedings
X Director e-Govt
PS MOICRegistrar High Court
Court Proceedings
automated
Lawyers to provide writtensubmissions to Courts inadvance of hearings
X Registrar JudiciaryChief Justice
Directive onimplementation ofwritten submissionsin courts
Recruit of Research Assistantsfor Judicial Officers
X X X Registrar High Court Number of ResearchAssistants recruited
Introduce pleas and mentionsCabinet approval viaTelepresence
X X X Registrar High CourtPS, MOIC
Telepresenceoperational
4. Inadequate feedback onPublic Complaints Enforce implementation of thedirective to all PSs/AOs tosubmit returns on performancecontracting guidelines issuedby PCSC by 15th March 2010
X PS PerformanceContractingPSs/AOsPSSC & HOPS
Directive beingimplemented
Enhance citizen involvement inPublic Complaints on an e-platform and provision offeedback
X Executive Director PCSC(Ombudsman)Secretary ICT
Prompt feedback onCitizens Complaints
5. Inadequate use ofE-Communication
Fully operationalize the use ofemail communication in
government
X Sec. E-GovtPSs/AOs & CEOs
Operationalizeintranet
6. Corruption at Weighbridges Introduce RFID/GPS Systemsfor trucks
X PS TransportCG KRADG KENHAPS Roads
RFID/GPS Systemsoperationalized
7. Misuse of Governmentvehicles
Accounting Officers to be givenweekly reports on vehicleadministration
X PSs/AOs & CEOs Number of reportssubmitted toPSs/AOs & CEOs
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No Issue Practical measure/action Time Frame Actor Cost Key performance
indicator3M
6M
1yr
Install GPS Tracking device for
all Government vehicles
X PS Roads
PS TransportPSs/AOs & CEOs
GPS established
Provide individualized fuelcards for each vehicle
X PS TransportPSs/AOs & CEOs
Individual fuel cardallocated for eachvehicle
Prioritize Integrity Testing forthe Transport Department ofall MDAs
X PS TransportPSs/AOs & CEOsDirector KACC
Number of TransportOfficers tested
8. Failure to optimally useIFMIS
Directive to all publicinstitutions to migrate/adoptthe IFMIS platform
X PSSC & HOPSPS TreasurySecretary e-Govt
PSs/AOs &CEOs
Number of publicinstitutions usingIFMIS
Extend IFMIS to StateCorporations
X PS TreasurySecretary e-GovtAll PSs/AOs & CEOs
Number of statecorporations usingIFMIS
9. Sensitisation on GovernmentData Center
Directive to Public Bodies topopulate Government DataCenter
X PS MOICPSSC & HOPS
Directive issued
10. Lack of standardisedspecifications for ICTProcurement
Re-issue ICT specifications andapplication standards to allpublic bodies
X ICT Secretary Standardizedspecifications issued
11.
High Cost of TelephoneCommunication Introduce IP Telephony inGovernment X PSs/AOs & CEOsSecretary E-Govt IP Telephony installedand utilized
12. Insufficient security ofhandling on-line Governmentdocuments
Institute appropriate andadequate ICT Securitymeasures such as firewalls,PDF, Biometric in Gov laptops,Removal of flash Disks,Firewalls, Data-Encryption, etc
X PS MOICDG NSISICT Secretary
Directive issued
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No Issue Practical measure/action Time Frame Actor Cost Key performance
indicator3M
6M
1yr
13. Lack of single IdentificationSystem (multiple identities)leading to corruption
Implement Integrated
Population Registration System(IPRS) to include ID, Passport,Drivers Licence, BirthCertificate, Voting Card & PIN
X PS Immigration
PS MOICDirector E-GovtSG State Corp.COMPOLCG KRAPS ImmigrationDG Kenya Bureau ofStatisticsIIEC Secretary
IPRS operational
Directive to implement IPRS X PS MOICPSSC & HOPS
Secretary e-Govt
Directive issued
14. Inadequate capacity insystem audit
Train system auditors X Secretary e-Govt Number certified
15. Lack of an executiveinformation system (e.g.Dash Board, Exec-net)
Install an executiveinformation managementsystems for PSs/AOs & CEOs
X Secretary e-GovtPS MOICPSs/AOs & CEOs
Number ofAccounting Officersutilizing ExecutiveInformationManagement Systems
16. Insufficient monitoring ofGovernment operations
Install monitoring systems e.g.access control, CCTV acrossGovernment
X PSs/AOs & CEOs Monitoring systemsinstalled
17. National specific physicaladdress
Develop a national specificphysical address system
Y PS MOICPS LandsPost-Master GeneralPS Local Government
National SpecificPhysical Addressoperational