Barriers and their solutions‘making #opendata work’

Apps4Finland Workshop

Helsinki, 21 November 2011

tonzijlstra.euknowledge work, learning, social media

community steward

Networked life, networked work, networked learningDigital Disruption Wave

disruption wave

http://www.flickr.com/photos/73416633@N00/

untapped abundance

Networked life, networked work, networked learning

Costs too much; Whatʼs the business case; Has commercial value; Possible privacy issues; Confidential info; Itʼs not ours, and we donʼt know who owns it; Itʼs not ours and supplier wonʼt allow it; The quality isnʼt very good; We donʼt know where it is; Not our job; Itʼs in a useless format anyway; I donʼt have the authority; People will misuse the data; People will use it wrongly; Only we understand our data; Weʼll get sued; Files are just too big; Too little bandwith; It starts with this, but whereʼs the end? Itʼs there, but canʼt be opened; Data is dated/too old; Itʼs not in digital format; Is this even legal?; Our Minister says no; We never have done this before, why start now?; I donʼt see the use; Nobody will be interested; No time; No resources; Just do FOIA requests; Weʼll publish it redacted; Itʼs not complete; It contains errors; Itʼs commercially sensitive; Combining this with other data is dangerous; People will come to wrong conclusions; People will get lost and confused; It will trigger endless discussions; We canʼt confirm or deny we have that data; Weʼll get feedback, and canʼt handle that; Our IT supplier says itʼs not possible; Our IT supplier will charge too much; Our site will crash; Itʼs already online! (but in unfindable PDFs); If people download it and use it later it will be outdated; I canʼt take responsibility for all the reuse; People will get angry; Our data is in contradiction to the data of the department that is in charge of the topic; Only we truly understand.....statistics/meteo/geo/laws; Weʼll disrupt the market; It will only be used to attack us.

excuses or reasonable questions?

SharePSI workshop: barriersSee http://www.flickr.com/photos/epsiplatform/5737203950/

access to data still main issue!

tools emerging

finding ways to work with data

http://www.flickr.com/photos/tamaki/139038133/

Min BZK

transition for government

http://www.flickr.com/photos/piet_musterd/3856928872/

typical for new skies

social ‘scaffolding’ = main ‘fix’

Imperfection:

Deal with it!

SharePSI workshop: barriersSee http://www.flickr.com/photos/epsiplatform/5737203950/

routes to solutions (feedback loops)

axis of solutions• top - middle - bottom

• short - mid - long term

• transition - the new ‘normal’

• small - medium - large scale

• all at the same time

aspects

• technically open

• legally open

• organizationally / socially open

four typical approaches

• catering

• solving the wrong issues

• falling into the compliance trap

• skipping the ‘social scaffolding’

that won’t help, unless ...

The ‘re-user’ does not exist

http://www.flickr.com/photos/twose/887903401/

‘Re-use’ can’t be predicted

http://www.flickr.com/photos/factoryjoe/195492568/

four typical approaches

• catering

• solving the wrong issues

• falling into the compliance trap

• skipping the ‘social scaffolding’

that won’t help, unless ...

is it you that should solve it?

four typical approaches

• catering

• solving the wrong issues

• falling into the compliance trap

• skipping the ‘social scaffolding’

that won’t help, unless ...

Compliance Trap

Networked life, networked work, networked learning

Work differently?(lower budgets, more efficient, more effective)

Use different instruments!(open data)

making #opendata a gov instrument

making #opendata a social object

public space maintenance in Enschede

Changing government services

source: David Osimo http://epsiplatform.eu/content/collaborative-e-gov-services-get-better-more-people-use-them

Patient opinions (UK)

1) your issue 2) connected data 3) new ways

four typical approaches

• catering

• solving the wrong issues

• falling into the compliance trap

• skipping the ‘social scaffolding’

that won’t help, unless ...

Networked life, networked work, networked learning

know the gov does not exist. find 1 civil servant

find 1 civil servant ~ find 1 citizen

CreditsAll photos: Ton Zijlstra, by nc saExcept where mentioned on the photo.

Slides: Ton Zijlstra, by

Slides: http://slideshare.net/tonzijlstraBlog: http://zylstra.org/blogContact: ton@tonzijlstra.euSkype: ton_zylstra

tonzijlstra.euknowledge work, learning, social media