Workplace Learning Analytics for Facilitation in European Public Employment Services
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Transcript of Workplace Learning Analytics for Facilitation in European Public Employment Services
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Workplace Learning Analytics for Facilitation in
European Public Employment Services
Graham Attwell, Barbara Kieslinger, Oliver Blunk, Andreas Schmidt, Teresa Schaefer Markus Jelonek, Christine Kunzmann, Michael
Prilla, Cyril Reynard
Learning Analytics for Workplace and Professional Learning (LAforWork)
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Scalableandcost-effectivefacilitationofprofessionalidentitytransformationinpublicemploymentservices
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“themeasurement,collection,analysisandreportingofdataaboutlearnersand
theircontexts,forpurposesofunderstandingandoptimizinglearning
andtheenvironmentsinwhichitoccurs.”(SoLAR,2011)
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Developingandco-constructingideasandpracticesforLearningAnalyticsrelatedtosocialandinformallearninginPublicServiceorganisationsfocusedoninformalandworkbasedlearning
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informalwithlittleagreementofproxiesforlearning
drivenbydemandsofworktasksorintrinsicinterestsofthelearner,byself-directedexplorationandsocialexchangethatistightlyconnectedtoprocessesandtheplacesofwork
practicebasedandnotembeddedintoaspecificandmeasurablepedagogicalscenario
Workplace learning:
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Social Learning Analytics focuses on how learners build knowledge together
in their cultural and social settings. In the context of online social learning, it takes
into account both formal and informal educational environments, including
networks and communities
(Buckingham Shum, S., & Ferguson, R. (2012).)
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socialnetworkanalysis-interpersonalrelationsinsocialplatformsdiscourseanalytics-theuseoflanguageasatoolforknowledgenegotiationandconstructioncontentanalytics-particularlyuser-generatedcontentdispositionanalytics-intrinsicmotivationtolearnisadefiningfeatureofonlinesocialmedia,andliesattheheartofengagedlearning,andinnovation
ToolsforSocialLearningAnalyticsinclude:
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www.employid.eu
LearningAnalyticsandEmployID
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Supportingtheresourcefullearner,(self-)reflectionandself-efficacyascorecompetencesfortheirprofessionalidentitytransformation
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Regulatedbystrictdataprotectionandprivacyaspects,powerrelationsandhierarchiescomeintoplayfulltransparencymighteitherbehinderedbyexistingstructuresorraiseexpectationsthatarenotcoveredbyexistingorganisations'structuresandprocessesimplicationsforcareerdevelopmentandpromotionaccesstodata,linkstoexistingappraisalsystemsoranalyticsforindividualreflectiononly?
Learning Analytics in Public Employment Services:
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Learning Analytics in practice in EmployID
Self-assessmentquestionnaire
ReflectiveCommunities
NetworkMaps
KarmaPoints
ReflectionAnalytics
ContentCodingandAnalysis
DynamicSocialNetworkAnalysis
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www.employid.eu
MixedMethodapproachforevaluation
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www.employid.eu
OBJECTIVES•UnderstandtheimpactofEmployIDinterventionsonidentitytransformationfactors•Provideatoolforevaluation(e.g.MOOC2)and/orself-reflection(e.g.ReflectiveCommunityPlatform)
•Indicatorsoftheself-assessmentquestionnaire• Coversuccessfactorsofidentitytransformation• CoverexpectationsfromPESpartners• Testedviacognitivepre-tests• TranslationtoSlovenianandbacktranslationtoEnglish
Self-Assessmentquestionnaire
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www.employid.eu
FrequencyandimportanceofactivitiessupportingIdentityTransformationprocesses
Category Iteminself-assessmentquestionnaire FacilitationSkillCatalogue
Individualdevelopment
Learningnewskills ReflectingpastactivitiesStayingpositiveindifficultsituations
Self-reflectioncompetenceResilience
Emotionaldevelopment
Beingawareofone’sown andcolleagues’feelings
Emotionalconsciousness/awareness
Practicaldevelopment
SeekingopportunitiesforimprovementAdoptingchangestoworkpractices
Growingmind-setPracticaldevelopment
Relationaldevelopment
AskingquestionsthatsupportsolutionfindingAskingforfeedbackDiscussingsolutionsActivelylistening/reading
PowerfulquestioningReflectivequestioningProblemsolvingActivelistening
Self-assessmentquestionnaireItems
+questionsaboutattitudesonreflective&collaborativelearningattheworkplace
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www.employid.eu
• Visualisationofdistancetravelledasatoolforlearners‘self-reflection
Visualisationofdistancetravelled
t1t2t3t4t1t2t3t4
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www.employid.eu
Objective:Understandingidentitytransformationandfacilitationinourtoolsandinterventions
•IdentifyaspectsofProfessionalIdentityTransformationInductivecodingandmappingwithsuccessfactorsofProfessionalIdentityTransformation
•AnalysetheinvolvementofPESpractitionersindifferentphasesofreflection:Deductivecoding,usageofthecodingschemedevelopedbyPrillaetal.(2015)
•IdentifyfacilitationactivitiesofPESpractitionersinourtools:Deductivecoding,elaborationandusageofacodingschemeforfacilitation(basedonHyland2012)
Contentcoding
Basisforsemi-automatedcontentcoding
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www.employid.eu
ReflectionAnalytics EarlyDevelopments
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www.employid.eu
LearningAnalytics
DynamicSocialNeworkAnalysis
This approach combine Social Network Analysis and Content Analysis in an evolvingenvironment in order to analyze the changing nature and discontinuities in aknowledgedevelopmentandusageovertime.Suchaperspectivewouldnotonlyenablea greater understanding of knowledge development and maturing withincommunities of practice and organization's, butwould allow further development andimprovementstothe(online)workingandlearningenvironment.
SocialNetworkAnalysis(SNA)
ContentAnalysis
DynamicLearningSocialAnalytics(DLSA)
TimeScale