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Workplace Generations: More than Millennials
Joel Zarley | VP, Performance Development Design Manager Huntington National Bank
About…
• 20+ years in Workplace Learning & Performance
• Travel & Hospitality, Energy & Financial Services
• Focus on Project Management, Change Management & UX
• Full-service banking & financial services
• 33rd largest U.S. bank
• 700+ branches in six states
• HQ in Columbus, OH
Joel Zarley
Why do workforce generations matter? For the first time, the U.S. workplace
is simultaneously comprised of four distinct generations…
Workforce Populations
Silent Boomers GenX Millennials
35%
32%
31%
2%
35%
36%
29%0%
Huntington’s Strategy
• 70/30 split between online/on-demand & classroom
• Focus on Performance Support solutions
• Emphasis on bite-sized learning video (“PDTV”)
The right solution…
…the wrong audience
Conversation…
What does your generational mix
look like?
Do you employ specific strategies based on
your generational mix?
What are the successes/challenges
of your strategies?