Working with Baltic

Working with BalticJuly 2016

Changing Lives, Changing Minds

Baltic Training Services is an award winning and highly skilled apprenticeship

provider always striving for excellence. Our programmes are dynamic and

automatically updated with new course options as and when new technologies

are released.

We work with leading employers in the rapidly growing IT sector to source the

most talented, driven and energetic young adults for apprenticeship

opportunities. This comes at no cost to you, the employer, as our programmes

are Government funded. Your apprentice will receive up to £15,000 worth of

training and vendor certifications from globally recognised partners.

We appreciate the need for all of our apprentices to quickly develop the skills

that will enable them to excel in the workplace and develop into a valued,

productive member of your team.

ABOUT US

“Baltic has been fantastic at genuinely

partnering with us, minimising any

disruption whilst sourcing and

supporting apprentices who stay with

us for the long haul”

Tony Hay - Future Talent Manager

at Ricoh

“I have been impressed by the

flexibility of the Baltic Training team to

adapt and meet our needs”

Darren Robbins - Senior Operations

manager at Capgemini

OUR EMPLOYERS SAY...

Tech Industry Gold Provider

Gold ‘small prime training provider’ 2014

Dynamo Skills Developer winner

Innovation in Training Award 2014

(SOME OF) OUR AWARDS

In response to sector requirements for ICT skills, Baltic Training works with their partner employers to ensure the training programme is aligned to their business requirements for skills while simultaneously meeting the apprentices’ academic requirements for development. We work with leading employers in the rapidly growing IT sector to source the most talented, driven and energetic young adults for apprenticeship opportunities.

Special efforts are made to support employers with the line management of apprentices and the transition into the workplace is supported by one to one coaching and pastoral care provided by Baltic.

Dynamo Educator of the Year - Skills Developer winner 2015Gold ‘Small Prime Training Provider’ 2014Innovation in Training Award 2014Tech Industry Gold Provider

Managers and trainers develop par-ticularly strong partnerships with committed employers to ensure that learning programmes mirror professional working practices and learners demonstrate good work related skills that are valued by employers.

Good curriculum planning allows ICT apprentices to choose from five-day ‘modules’ of scheduled intensive training that either closely reflects their workplace responsi-bilities or introduces relevant new knowledge.

“ “

Our

Prog

ram

mes

Baltic Training Services is an award winning and highly skilled

apprenticeship provider always striving for excellence. Our programmes

are dynamic and automatically updated with new course options as and

when new technologies are released.

We work with leading employers in the rapidly growing IT sector to source

the most talented, driven and energetic young adults for apprenticeship

opportunities. This comes at no cost to you, the employer, as our

programmes are Government funded. Your apprentice will receive up to

£15,000 worth of training and vendor certifications from globally

recognised partners.

We appreciate the need for all of our apprentices to quickly develop the

skills that will enable them to excel in the workplace and develop into a

valued, productive member of your team.

ABOUT US

“Baltic has been fantastic at

genuinely partnering with us,

minimising any disruption whilst

sourcing and supporting apprentices

who stay with us for the long haul”

Tony Hay - Future Talent Manager

at Ricoh

“I have been impressed by the

flexibility of the Baltic Training team

to adapt and meet our needs”

Darren Robbins - Senior Operations

manager at Capgemini

Software Development

Social Media & Digital Marketing

MCSA Windows 8

Cisco Certified CCNA

Higher Apprenticeships

IT Fundamentals

Additional Training for Existing Staff

OUR EMPLOYERS SAY...

Tech Industry Gold Provider

Gold ‘small prime training provider’ 2014

Dynamo Skills Developer winner

Innovation in Training Award 2014

(SOME OF) OUR AWARDS

Web Development

About Baltic TrainingWe create partnerships with employers to identify which skills, training and qualifications are relevant to the entry-level positions within the sector in each geographical location. The curriculum is then designed and developed to specifically address the employers’ requirements for skills.

Baltic Training offers a number of vendor qualifications that are highly desired by employers within the industry up to the value of £15,000, which are delivered in addition to the funded frameworks. This provides employers with a more competent and qualified workforce while simultaneously increasing learner motivation, enhancing their job pros-pects and wellbeing.

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Our Responsibilities • Advertise the vacancy and screen candidates

• Organise the interviews

• Agree apprentice’s start date and training schedule for the next 12 months with you

• Our assessor arranges and agrees all scheduled assessments and review online meetings

• Develop and implement a relevant curriculum for the Apprenticeship

• Deliver training with Online Live via our Virtual Classroom

• Deliver virtual workshops for the apprentice to gather and submit their work

• Provide feedback, reports and progress reviews throughout the programme

• Deal with all enquiries via your designated coordinator

• Provide ongoing support, advice and guidance to you and your apprentice

• Conduct formal progress reviews with the apprentice and their line manager – every 8 weeks via online meeting

• Prepare your apprentice for their functional skills exams

• Certify your apprentice

• Progress your apprentice onto a Level 4 higher apprenticeship

• Commit to employ the apprentice for a minimum of 12 months

• Pay their salary of a minimum of £3.30 per hour (1st October 2015) - Due to change to £3.40 in 1st

October 2016

• Issue your apprentice with a contract of employment

• Apprentices are entitled to paid holidays as well as bank holidays

• Induct the apprentice into their role

• Provide on-the-job training

• Provide opportunities for the apprentice to learn and practice the skills required to carry out their job

role

• Agree on a training schedule and confirm course bookings

• Release the apprentice from the workplace to attend the technical training sessions, portfolio work-

shops, functional skills support sessions and exams (off-the-job training)

• Ensure the apprentice is safe at work at all times

• Line managers to attend and contribute to progress reviews via online meetings every 8 weeks

• Inform Baltic Training where apprentice’s employment is at risk for advice on how to proceed

• Follow a formal disciplinary process if an apprentice’s conduct is unsatisfactory

Your Responsibilities

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How recruiting an Apprentice works

step 1Sign appropriate

recruitment paperwork

step 2You will receive a

confirmation email

step 3Your vacancy is escalated to your dedicated recruitment

consultant

step 4Your vacancy is advertised

step 5All applications are reviewed

step 6Candidates are screened,

assessed and shortlisted for interview

step 7You receive the shortlisted

candidate profiles

step 8Interview candidates with

Business Development Manager

step 9Select your Apprentice and

agree a start date

step 10Raise offer letter and

contract of employment

step 11Organise your Apprentice’s

induction with our operations team

step 12Apprentice joins the

business

step 13Business Development

Manager will call for feedback

step 14Schedule a time to catch up once the apprentice is

settled

step 15Apprentice completes their

Induction via webinar

step 16Agree training schedule and assessor visits with

Operations

step 17Your Business Development

Manager will be in touch on a regular basis to ensure

everything is going well

step 18Review level of service with your Business Development

Manager

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CompTIA A+ 901 and 902

Customer Support Provision

Principles of ICT Systems and Data Security

Implementing an ICT Systems Security Policy

CompTIA Network +

I.T FUNDAMENTALS

•••••

CompTIA Network+


ICND1 Part 1 – Introduction to Networks

ICND1 Part 2 – Routing and Switching Essentials

••••

CCNA CISCO CERTIFIED

Microsoft - Installing & Configuring Windows 10 (20647-1)

Microsoft - Deploying & Managing Windows 10 (20697-2)




CompTIA Network+

MCSA WINDOWS 10

•••• ••


Software Testing & Software Design

Object-oriented Programming (C#) OR Event Driven Programming in VB.net

Designing & Creating Advanced Websites and Using Design Software

Web Development

SOFTWARE & WEB DEVELOPMENT

•••• •

Software Testing and Software Design

Unix Fundamentals

Event-driven Programming using Visual Basic .NET

Object-oriented Programming C#


SQL

SOFTWARE DEVELOPMENT•••• ••

Content Management, System Website Creation & Imaging Software

Principles of Social Media within a Business

Social Networking Management for a Business

Digital & Social Media in Marketing Campaigns

Communicating using Digital Marketing Channels

Principles of Key Words and Optimisation

Creating and Optimising Content for the Web

Collaborative Technologies

SOCIAL MEDIA & DIGITAL MARKETING

•••• • • ••• •

Ethics and Legalities of Digital Marketing & Marketing Planning

Content Marketing & Digital Metrics and Analytics

Business Concepts & Project Management

Marketing on Mobile & Email Marketing

Online Display Advertising & Search Engine Marketing

Design an Effective Web User Experience

•••• ••

DIGITAL MARKETING

Project Management & Effective Communication in Business

Systems Development

Systems Architecture

Human Computer Interaction

Object-oriented Programming

Database Design

Software Applications Testing

•••• • • •

SOFTWARE DEVELOPMENT

Systems Development

Project Management and Effective Communication in Business

Networks and Emerging Technologies

Data Communications

ICT Virtualisation


I.T PROFESSIONAL•••• • •

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dev

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ment

LEVEL 3 LEVEL 4 15-18 MONTHS 12 MONTHS

Apprenticeship Roadmap

76 76

road

map





CompTIA Network +

I.T FUNDAMENTALS

•••••

CompTIA Network+




••••







CompTIA Network+

MCSA WINDOWS 10

•••• ••





Web Development


•••• •


Unix Fundamentals




SQL











•••• • • ••• •







•••• ••

DIGITAL MARKETING


Systems Development




Database Design


•••• • • •


Systems Development



Data Communications

ICT Virtualisation



marketing

infrastructure

software/web development

LEARNING METHOD:

ONLINE CLASSROOM

WORKSHOP

BALTIC TRAINING - APPRENTICESHIP ROADMAPLEVEL 3 LEVEL 4 15-18 MONTHS 12 MONTHS





CompTIA Network +

I.T FUNDAMENTALS

•••••

CompTIA Network+




••••







CompTIA Network+

MCSA WINDOWS 10

•••• ••





Web Development


•••• •


Unix Fundamentals




SQL











•••• • • ••• •







•••• ••

DIGITAL MARKETING


Systems Development




Database Design


•••• • • •


Systems Development



Data Communications

ICT Virtualisation



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LEVEL 3 LEVEL 4 15-18 MONTHS 12 MONTHS

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01325 731 050y o u r f u t u r e @ b a l t i c t r a i n i n g . c o m

MORE INFO:

Are you eligible?What is it?

Why is it in place?

The Apprentice Grant for Employers (AGE)You could be entitled to a grant of £1,500

Important info:

OUR

ince

ntiv

es• One payment of £1,500 after the

young person completes week 20 of the Apprenticeship programme

• The grant is in addition to the government-funded training pro-grammes and is exempt from VAT

• Although there are no restrictions on what it is spent on, it is gen-erally used to assist with the Apprentice’s salary or buy them necessary equipment

The Apprenticeship Grant for Employers (AGE) is to help eligible employers offer young people employment through Apprenticeships, by providing a cash incentive to assist them. The Grant has already helped thousands of small-me-dium businesses grow their business by employing an apprentice. Baltic will support you throughout the process and submit your grant for you.

• Have less than 50 employees in the UK (including all branches/sites)?

• Interested in employing a young apprentice and need some financial help in taking on your first one?

• Not employed an apprentice in the last 12 months? Including a new apprentice or transferring an existing employee onto an apprenticeship programme

For some areas, the Apprentice Grant for Employers (AGE) is managed locally and eligibility criteria will be different to those set out here. This is currently the case for employers in: Greater Man-chester, Sheffield City Region and West Yorkshire Combined Authority. The Skills Funding agency determine eligibility and provide payment, which cannot be guaranteed

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Office Apps including Excel, Access, Outlook, Word and PowerPoint

Administering Windows server 2012

Installing and Configuring Windows 10

Interconnecting Cisco Networking Devices Part 1/Part 2

ITIL – Foundation

For a limited time only, Baltic Train-ing are giving you the opportunity to choose a FREE New Horizons course when you refer an employer and they recruit an IT or Social Media and Digital Marketing apprentice. Simply email the employer’s details to: [email protected]

For more info and full T&Cs visit: baltictraining.com/referanemployer Claim from: 1st April 2016 - 1st April 2017

Employer Incentive

Choose From the Following Courses...

How does it work?New Horizons offer over 1,000 differ-ent IT courses delivered from over 30 countries worldwide. Including qualifications from leading partners such as; Microsoft, Cisco, ITIL, CompTIA and many more! This is the perfect opportunity to upskill your staff and improve your business with vendor certified training.

About New Horizons

01325 731 [email protected]

MORE INFO:

Refer us to another business and get a free training course2

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“I have received great quality train-ing from Baltic. Everyone is friendly and understanding, and I don’t feel patronised if I don’t understand something that I am getting taught. I find that the work is slowly paced which is good, but there are a mix of different things within each webinar... Tutors are happy to stay after hours for more support, I wouldn’t get this type of support in a sixth form or college.”

“My employer has supported me during my training, what I learn during the class is similar to what I have been taught by my supervisor, the combi-nation has allowed me to gain a better understanding. The training has been unbelievably impressive, I like the online webinars - the training sessions are very interactive with the tutor and other learners.”

“Baltic has been fantastic at partnering with us, minimising any dis-ruption whilst sourcing and supporting apprentices who stay with us for the long haul. It goes without saying that apprenticeships are the way forward... Baltic are the perfect partner for us to drive this agenda forward.”

Tony Hay Future Talent Manager

“Baltic Training Services impressed me with their knowledge, flexibility and passion for the development and career of the young professionals we were recruiting. Not only did they provide quality training but their pastoral care and client management was also of the highest order.”

Graham HerbertEmployee Engagement and Development

“I feel that Baltic have provided a great quality of service/training programmes. Throughout my apprenticeship my employer has provided work and projects alongside the modules in my apprenticeship, and offered any resource I deem necessary to help me. The course of this apprenticeship is a great starting point to the software and web development world.”

Apprentices Say...

“We launched our first apprenticeship programme for our Global Service Desk in January 2013. Year on year the programme has increased in scale, profitability & completion success rate which results in the young person being offered a full time role with us”

Louise Fletcher GSD UK Head of Training

Rumal Miah IT Professional Apprentice

Jasmine PennantSocial Media & Digital Marketing Apprentice

Caitlin Strachan Software/Web Development Apprentice

Employers Say...

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Frequently Asked QuestionsHow will Baltic Training Services involve the work-based mentor and/or supervisor? 1. The work-based mentor and supervisor are involved

throughout the delivery of the entire apprenticeship programme.

2. Each apprentice is allocated a coordinator and an assessor at the start of their apprenticeship.

3. The coordinator is the point of contact at Baltic Head Office who will organise and agree on all of the training schedules with the apprentice’s supervisor/work-based mentor.

4. The assessor will organise all virtual meetings, reviews and assessments; these are agreed in advance with the apprentice and their supervisor/work-based mentor.

5. During the appointment, the assessor will carry out a formal review of the apprentice’s progress and performance. The supervisor/work- based mentor will be invited to the review meeting and is actively involved in providing feedback to the apprentice and setting them goals and objectives.

6. All apprentices will be required to collect work-based evidence, some of which will need to be authenti-cated by the apprentice’s supervisor/work-based mentor and will therefore require a witness testi-mony or signature.

7. The employer is provided with a dedicated appren-ticeship coordinator as a point of escalation to support the pastoral care of the apprentice.

How often will Baltic Training Services carry out reviews of the apprentice’s progress? Progress reviews are carried out in months 1, 3, 5, 7, 9 and 11 of the programme; approximately every 8 weeks, via virtual meetings. The apprentice’s assessor will also be in contact with your apprentice during months 2, 4, 6, 8, 10 and 12 and will issue them with a documented feedback/action plan, which will outline their progress and also any work they will need to complete ahead of their next scheduled call/webinar.

Are there any other costs? e.g. registration/administration fees Training costs are covered by Baltic Training, which includes City and Guilds certification and registration fees, official labs and courseware. Exam costs for the vendor qualifications are not covered as part of the funded apprenticeship provision. Exam vouchers can be purchased via Baltic Training.

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Apprenticeship Framework Age RRP Price (£) Our Price (£)

IT Professional - New Apprentice 16-18 Free of Charge Free of Charge

IT Professional - New Apprentice 19-23 6,378 3,500

IT Professional - New Apprentice 24 + 7,492 3,500

IT Professional - Existing Staff 16-18 Free of Charge Free of Charge

IT Professional - Existing Staff 19-23 4,584 750

IT Professional - Existing Staff 24 + 5,385 1,500

IT Professional - Level 4 - Progression from Level 3 16-18 Free of Charge Free of Charge

IT Professional - Level 4 - Progression from Level 3 19-23 7,500 Free of Charge

IT Professional - Level 4 - Progression from Level 3 24 + 8,811 Free of Charge

IT Professional - Level 4 - New Apprentice 19-23 7,500 3,500

IT Professional - Level 4 - New Apprentice 24 + 8,811 3,500

Social Media & Digital Marketing - Level 3 16-18 Free of Charge Free of Charge

Social Media & Digital Marketing - Level 3 19-23 3,689 1,500

Social Media & Digital Marketing - Level 3 24 + 4,334 2,000

Social Media & Digital Marketing - Level 4 16-18 Free of Charge Free of Charge

Social Media & Digital Marketing - Level 4 19-23 2,596 Free of Charge

Social Media & Digital Marketing - Level 4 24 + 3,459 1,250

Apprenticeship Price List

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Your Apprenticeship CoordinatorYour dedicated Apprenticeship Coordinator will oversee the delivery of the programme and liaise with the apprentice and your appointed point of contact/manager throughout the duration of the programme.

The Customer Relations TeamWe work with employers where necessary providing additional support to manage the performance of the Apprentices throughout the Apprenticeship. Should you experience any issues or have any concerns with regards to your apprentice’s attitude, conduct, behav-iour or commitment. Please ensure you escalate this immediately as the team are there to help you deal with these issues.

Government changes to fundingBenefit from ‘free of charge’ Apprenticeships now! From the 6th of April 2017 all employers will have to pay for apprenticeships either through the levy pay bill tax or through a co-funded cash contribution. Un-til the 5th April 2017 you can still benefit from ‘free of charge’ Apprenticeship Frameworks - so if apprentices are enrolled before 5th April 2017 there is no financial contribution to make for the duration of the programme.

Level 4 ProgressionsWherever possible Baltic will support apprentices to progress on to a level 4 higher apprenticeship or per-manent positions upon successful completion of their Apprenticeship.

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Get in touch, we’re a nice bunch.

Tel:Email:

Website:

01325 731 [email protected]

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This document was published as of June 2016 and is reviewed quarterly. The information in this document was accurate at the time of publication. Details contained in this document are subject to change.

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Working with Baltic

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