WORKING IN SRI LANKA YOUR FRENCH INFORMANTS: VIVIAN, LAUREN, ANN.
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Transcript of WORKING IN SRI LANKA YOUR FRENCH INFORMANTS: VIVIAN, LAUREN, ANN.
WORKING IN SRI LANKA
YOUR FRENCH INFORMANTS:
VIVIAN, LAUREN, ANN
BASIC INFORMATION
• LOCATION
• CAPITAL
• POPULATION
• ETHNIC MAKE-UP
• CURRENCY
WEATHER
Tropical (wet and dry season)
Humidity 80% year-round.
Yala monsoon (May - September)
Dry season (December- March)
FLAG
RELIGION
Sri Lanka
BuddhistMuslimHinduChristianOther
France
ProtestantMuslimJewishChristianUnaffiliated
EVERYDAY CLOTHING
The sarong and Sari
CUISINE
WORKING IN SRI LANKA
Working week
Salary
Greeting
Clothing
Language
Typical problems
How to improve your job opportunities
WOMEN IN WORK
Difficulty for women to enter the business world.
Low status, low skilled and low paying jobs.
Garment industry
Female unemployment rate 22%
(double that of men)
HIGH V LOW CONTEXT
Refer to styles of communication
Words do not convey whole messages
Example: U.S. translation system
HIGH V LOWThings may be left unsaid
Few words can convey a complex message
Word choices important
More explicit communication
Highly codified language
Value of word less important
DETERMINING FACTORS
Emotions in a close relationship
Directness of message
Use of Non-Verbal Communication
Use of digital/analogous language
WHAT DOES THIS MEAN FOR YOU?
East Asia (Sri Lanka included): non confrontational business
Building relationships > strict principled business codes
Company culture and networks
NEUTRAL CULTURES
Tend to not display emotions overtly
Interactions with others are cool and detached
Discussion and negotiations are focused on topic
Showing too much emotion may detract from respectability
AFFECTIVE CULTURES
Willing to reveal their feelings and thoughts
Warm and enthusiastic behaviour
Discussion and negotiations focused on people
Consider those from neutral contexts as cold or less important
NEUTRAL Portugal Denmark
Ethiopia Sweden Italy
Japan Netherlands Switzerland
Poland Hungary Malaysia
New Zealand England France
Hong Kong Czech Republic Ireland
Austria USA Argentina
China Mexico Russia
Indonesia Finland Venezuela
India Belgium Saudi Arabia
Bulgaria Brazil Cuba
Canada Norway Spain
Singapore Thailand Egypt
Australia Greece Kuwait
UAE Israel AFFECTIVE
Nigeria Germany
Source: adapted from Trompenaars and Hampden-Turner (2005)
SRI LANKAN ENVIRONMENT
Public displays of emotion are frowned upon
Strict order of hierarchy – religious influences
Face integral to the reputation and honour of an individual or family
WHAT DOES THIS MEAN FOR THE FRENCH?
Affective culture of France
Avoid debates and interruptions
Be aware of the spiritual influences that surround decision making
Decisions always made at the highest level
DO YOU HAVE WHAT IT TAKES?
Team player
Work/Life balance
Exhibit emotional and spiritual values
Workforce flexible and trainable
Loyalty and integrity
Friendly, easy going and fun loving
SOURCES
http://www.immi.se/jicc/index.php/jicc/article/view/135/103
http://academy.eurochambres.eu/upload/4b66b8228740e.pdf
http://web4.cs.ucl.ac.uk/uclic/people/n.berthouze/paper/IwC06.pdf
http://www.kwintessential.co.uk/resources/global-etiquette/srilanka.html
http://www.iptu.co.uk/content/srilanka_business_cult.asp
http://www.worldbusinessculture.com/French-Business-Communication-Style.html