Workforce Solutions for an Uncertain Time€¦ · Learn more about becoming a CWSC Member! ......

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© Crain Communications Inc. All rights reserved. Workforce Solutions for an Uncertain Time

Transcript of Workforce Solutions for an Uncertain Time€¦ · Learn more about becoming a CWSC Member! ......

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Workforce Solutions for an Uncertain Time

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Welcome&Introduction

§ BryanPeña,SVP,ContingentWorkforceStrategies,CCWP,StaffingIndustryAnalysts

©CrainCommunicationsInc.Allrightsreserved.

Over700clientorganizationsbenefitfromourinternationalresearchservices§ 80%ofthelargest50U.S.staffingfirmsand60%oftheworld’s25largeststaffingfirmsarecorporatemembers

§ 90+enterprisebuyersofcontingentaremembersofourCWSCouncil,representingover$100billioninannualcontingentworkforcespend

§ Customersinmorethan80countriesFoundedin1989§ AcquiredbyCrainCommunications(amediaconglomerate)2008§ HeadquarteredinMountainView,CaliforniaandLondon§ 100+yearsofindustryandadvisoryserviceexperienceamong

executiveteam

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StaffingIndustryAnalystsProductOverview

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LearnmoreaboutbecomingaCWSCMember!www.staffingindustry.com/cws-council |@SIAnalysts

INTELLIGENCEFORREALRESULTSTheContingentWorkforceStrategies(CWS)Councilisabusinessintelligenceandadvisoryserviceforcorporatebuyersofworkforcesolutions.AsaCWSCouncilMember,youhaveaccesstoawiderangeofregionalresearchwithcontentmostrelevanttoyourbusiness,including:•VMS/MSP •SOWmanagementstrategies•Globalization •Workforceplanningandtalentmanagement•RPObestpractices •Programmebenchmarking

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GLOBALEXHIBITOR

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PINNACLESPONSORS OPTIMUMSPONSORS

SIGNATURESPONSORS

ACSGroupAmpcus,Inc.ApexSystemAxelon ServicesBartech/GuidantGroupCollaberaDCRWorkforceHireTalentKellyMitchellObjectWin TechnologyPeopleFluentPeopleScoutPinnacleGroupPRIDEGlobal

PROUnlimitedPyramidConsultingRoseInternationalSGSConsultingSingularSPECTRAFORCEStrategicStaffingSolutionsSunriseSystemsTalentNetTalentWaveTargetCWVoltConsultingGroupYohZeroChaosASAPSolutionsGroup|eTeam |LanceSoft |Matlen Silver

MetaProcure |PontoonSolutions|Provade |TheSelectGroupSiriInfoSolutions|Toptal |VIVAUSA,Inc.|XMLInternational

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Useful Information

Pleasewearyourbadgeatalltimes

WiFi NetworkCWSSummitPassword

Bartech2017

Pleasesilenceyourphones

@CWSSummit#CWSSummit

Chargingstationavailableat

DallasBallroomFoyer

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Agenda- Monday,9/11FulldetailsontheCommunity&inyourbooklets

7:30am NetworkingBreakfast&ExhibitsOpen

8:00am IntroductorySession9:00am Welcome&Intro9:15am FacilitatedRoundtables10:30am NetworkingBreak&ExhibitsOpen11:00am KeynoteSession12:15pm NetworkingLunch&ExhibitsOpen

1:30pm ConcurrentSessions2:30pm ConcurrentSessions3:15pm NetworkingBreak

&ExhibitsOpen3:45pm ConcurrentSessions4:45pm CWSConnect6:00pm WelcomeReception

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Agenda- Tuesday,9/12FulldetailsontheCommunity&inyourbooklets

7:30am NetworkingBreakfast&ExhibitsOpen

9:00am CWSHackathon10:15am NetworkingBreak

&ExhibitsOpen10:45am ConcurrentSessions12:30pm NetworkingLunch&ExhibitsOpen

1:45pm ConcurrentSessions2:30pm NetworkingBreak

&ExhibitsOpen3:00pm KeynoteSession4:15pm GreatIdeasSpeedRound5:00pm WorkforceSolutions

IndustryParty

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LocationsGeneralSessions TrinityBallroom4-8ExhibitHall DallasBallroomD-HConcurrentSessions DallasA,B,C,&Trinity2-3IdeasinAction FairPark1IdeaLab FairPark2

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PreparingforChange

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EvolvingandInnovative

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LeadingbyExample

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ResearchFocus

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IdeasinAction

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Stayconnected§ Jointhe2017CWSSummitNorthAmerica

OnlineConferenceCommunity

§ OnlineCommunityisopenforONEYEARforyoutofollow-upwithfellowattendees.

§ LookforanemailinvitationtoactivateyouraccountOR visithttps://cwsna2017.pathable.com

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UsetheConferenceCommunityApptoGetInvolved!

§ SeeWhoisHere§ AskaQuestion§ RequestaMeeting§ RatetheSessions§ ContributetotheDiscussion

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IdeaLab2017

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§ TheIdeaLabisplaceforattendeestocollaborateandnetwork§ BrainstormingTools§ SponsorFreeZone

§ Afewtopicsalreadyrequested:§ OhCanada– CanadianIssuesAndOpportunities§ SOW:ToVMSOrToNot– IfYouAlreadyHaveAnE-procurementTool(Ariba,Coupa,Etc.)§ Industrydiscussions

§ Bio/Pharma§ Energy– OilAndGas

§ MultipleMSPManagementStrategies

§ UsetheConferenceApporstopbyFairPark2§ Email:[email protected]

ConfidentialandProprietary.©2017byCrainCommunicationsInc.Allrightsreserved.

©CrainCommunicationsInc.Allrightsreserved.

ShareYourExperience@SIAnalysts@CWSSummit#CWSSummit

Search:“StaffingIndustryAnalysts”

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WearesendingourthoughtstoallthoseimpactedbyHurricaneHarvey

Tohelpinthereliefefforts,SIAhasestablishedaCWSSummitHoustonReliefFundPagethroughtheAmericanRedCross,andweencourageallmembersoftheCWSSummitcommunitytoparticipatein.

Todonate,pleasevisithttp://bit.ly/SIAHelpsHouston

©CrainCommunicationsInc.Allrightsreserved.

WearesendingourthoughtstoallthoseimpactedbyHurricaneHarvey

Tohelpinthereliefefforts,SIAhasestablishedaCWSSummitHoustonReliefFundPagethroughtheAmericanRedCross,andweencourageallmembersoftheCWSSummitcommunitytoparticipatein.

Todonate,pleasevisithttp://bit.ly/SIAHelpsHouston

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§ AllSessions:ConferenceCommunityFindthesessionintheschedule&clickonSessionEvaluation

§ General&KeynoteSessions:EvaluationForminthebackofyourconferencenotebook

§ ConcurrentSessions:EvaluationCardonyourchair

ThreeEasyWaystoGiveFeedback

©2017byCrainCommunicationsInc.Allrightsreserved.

©CrainCommunicationsInc.Allrightsreserved.

DownloadPresentationsfor2017CWSSummitNorthAmerica

www.staffingindustry.com/ppts_cwsna17

PresentationsavailablebySeptember14

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ComingUp…§FacilitatedRoundtableDiscussions9:15-10:30am | Trinity4-8

§NetworkingBreak&ExhibitsOpen10:30-11:00am|DallasD-H

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AfterBreak…§KeynoteSessionWorkforceSolutionsforUncertainTimes:CWSTalks11:00am-12:15pm|Trinity4-8

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FacilitatedRoundtableDiscussionsFacilitator:§ UrsulaWilliams,SVP,GlobalStrategy&Marketing,StaffingIndustryAnalysts

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FacilitatedRoundtableDiscussions§ Three20-minutediscussions§ Selectthreetopics- onscreenoronpage6ofthebooklet§ Two-minutewrap-upwarning§ Fiveminutestofindyournexttable§ Tablesarelocatedin3areas

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Analytics,Metrics&Benchmarking

1-3

GettingStarted4-8

HR/Procurement/IT

9-12

IndustryFocus13-15

ProcessandCost16-22

RiskManagement

34-38

TalentStrategy39-51

TechnologyandtheHumanCloud

52-56

ProgramDesign23-33

FacilitatedRoundtableDiscussions

Foyer

Trinity4-8Trinity2-3

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Analytics,Metrics&Benchmarking§ DrivingStaffingAgencyPerformance(1)§ EstablishingProgramMetricsandKPIs– Making

CertainTheyAlignwithYourProgramDrivers(2)§ UsingNextGenerationAnalyticstoMakeBetter

Decision(3)GettingStarted§ BuildingYourCWBusinessCase– Whatarethe

FirstSteps?(4)§ ChangeManagement– HowtoDriveAdoption(5)§ ChoosinganMSP– WhataretheDriversandHow

doYouBegin?(6)§ NewcomersDiscussion:UnderstandingCW

Terminology(7)

§ TipsforaSuccessfulCWProgramImplementation(8)

HR/Procurement/IT§ HowDoProcurement& HRIncorporateSOW

ConsultantsintoYourProgram(9)§ FunctionalDiscussion:HRLeaders(10)§ FunctionalDiscussion:ITLeaders(11)§ FunctionalDiscussion:

ProcurementLeaders(12)

IndustryFocus§ ManufacturingandLightIndustrial(13)§ Oil& GasandNaturalResources(14)§ PharmaandScience/Industry(15)

TablesInTheFoyer– Topics 1-15

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ProcessandCost§ ControllingMaverickSpend(16)§ CooperatingforSuccess:HR&Procurement–

What'sImportantandWhy?(17)§ DrivingImprovementsinEstablishedPrograms(18)§ DrivingProgramReturnonInvestment(19)§ EnsuringYouareGettingtheBestRates(20)§ ImplementinganEffectiveVendorConsolidation

Process(21)§ ImprovingEndUserSatisfactionandCompliance(22)

ProgramDesign§ BestPracticesinSelectingYourStaffingSuppliers

andProgramPartners(23)§ ChoosingtheRightSourcingModelfor

YourOrganization(24)

§ ChoosingYourCWModel– WhatShouldYouAskYourself?(25)

§ EstablishingaCWProgramOfficeandTeam(26)ExpandingYourCWProgramInternationally– WheretoBegin?(27) HowImportantisVendorNeutrality?(28)

§ InternallyManagedProgramBestPractices(29)§ InternallyManagedProgram(IMP)vs.Outsourced

MSP(30)§ OpportunitiesandChallengesinDevelopingand

EmergingMarkets(31)§ ProcurementModelDiscussion:ManagedService

Provider(MSP)BestPractices(32)§ ToMandateaProgramorNot?(33)

TablesNextDoorIn Trinity2-3– Topics16-33

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RiskManagement§ BuildingtheCaseforanICComplianceProgram

(34)§ HiddenIssuesintheContingentWorkforcewith

NewImmigrationRegulations(35)§ ManagingCo-EmploymentRisk:WhatYouNeedto

Know(36)§ ManagingRiskswithYourSuppliers(37)§ RisksintheUseofSOWConsultants(38)

TalentStrategy§ BuildingaDiversity/MinoritySupplierProgram

(39)§ BuildingaTalentStrategyThatMakesSense–

TotalTalentManagement(40)

§ BuildingYourBrandProfiletoAttracttheBestContingent&PermanentTalent(41)

§ FutureofTalentSolutions(42)§ IsRPOtheNextStepforYourBusiness?(43)§ KeepingContingentWorkersMotivatedand

Happy(44)§ LeveragingYourBrandinYourTalentStrategyto

AttractHighQualityCandidates(45)§ LeveragingYourBrandtoIncorporateIndependent

Contractors/FreelancersintoYourTalentStrategy(46)

§ LeveragingYourCorporateBrandtoEnhanceYourCWProgram(47)

TablesInThisRoom,Trinity4-8– Topics34-56

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TalentStrategyContd.§ MaximizingtheQualityofYourContingentTalent

(48)§ RPO– HowDoesitFitintoYourProgramorDoes

it?(49)§ TreatingYourCWwithRespect(50)§ UsingFreelancersasanAlternativetoTemporary

AgencyWork(51)

TechnologyandtheHumanCloud§ EmergingTechnologiesandtheContingent

Workforce– HowMuchisNecessary?(52)§ HowCanTechnologybeUsefultoManageSOW

andOutsourcing?(53)

§ ManagingHumanCloudSourcingChannelsWithinYourProgram– How?(54)

§ OnlineStaffingandtheContingentWorkforce(55)§ VMSManagement– CriticalElements(56)

TopicTablesInThisRoomContd.

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Analytics,Metrics&Benchmarking

1-3

GettingStarted4-8

HR/Procurement/IT

9-12

IndustryFocus13-15

ProcessandCost16-22

RiskManagement

34-38

TalentStrategy39-51

TechnologyandtheHumanCloud

52-56

ProgramDesign23-33

FacilitatedRoundtableDiscussions

Foyer

Trinity4-8Trinity2-3

©CrainCommunicationsInc.Allrightsreserved.

Analytics,Metrics&Benchmarking

1-3

GettingStarted4-8

HR/Procurement/IT

9-12

IndustryFocus13-15

ProcessandCost16-22

RiskManagement

34-38

TalentStrategy39-51

TechnologyandtheHumanCloud

52-56

ProgramDesign23-33

FacilitatedRoundtableDiscussions

Foyer

Trinity4-8Trinity2-3

©CrainCommunicationsInc.Allrightsreserved.

Analytics,Metrics&Benchmarking

1-3

GettingStarted4-8

HR/Procurement/IT

9-12

IndustryFocus13-15

ProcessandCost16-22

RiskManagement

34-38

TalentStrategy39-51

TechnologyandtheHumanCloud

52-56

ProgramDesign23-33

FacilitatedRoundtableDiscussions

Foyer

Trinity4-8Trinity2-3

©CrainCommunicationsInc.Allrightsreserved.

TwoEasyWaystoGiveFeedback§ AllSessions:ConferenceCommunityFindthesessionintheschedule&clickonSessionEvaluation

§ General&KeynoteSessions:EvaluationForminthebackofyourconferencebooklet

©CrainCommunicationsInc.Allrightsreserved.

ComingUp…§NetworkingBreak&ExhibitsOpen10:30-11:00AM|DallasD-H

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AfterBreak…§KeynoteSessionWorkforceSolutionsforUncertainTimes:CWSTalks11:00AM-12:15PM|Trinity4-8

§NetworkingLunch&ExhibitsOpen12:15-1:30PM|DallasD-H

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Workforce Solutions for an Uncertain Time