Work Package 1 (WP1, Task 1.3) PREPARATION: · PDF fileFrom January to July 2016 the number of...
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ERASMUS+ MASTIS Work Package 1 (WP1, Task 1.3) PREPARATION: REQUIREMENTS ANALYSIS Establishing Modern Master-level Studies in Information Systems 561592-EPP-1-2015-1- FR-EPPKA2-CBHE-JP Simon Kuznets Kharkiv National University of Economics Vinnytsia National Technical University Lviv Polytechnic National University Kherson State University National Technical University of Ukraine "KPI" National Technical University of Ukraine "Igor Sikorsky KPI" Ukraine
Transcript of Work Package 1 (WP1, Task 1.3) PREPARATION: · PDF fileFrom January to July 2016 the number of...
ERASMUS+ MASTIS
Work Package 1 (WP1, Task 1.3)
PREPARATION: REQUIREMENTS ANALYSIS
Establishing Modern Master-level Studies in Information Systems
561592-EPP-1-2015-1- FR-EPPKA2-CBHE-JP
Simon Kuznets Kharkiv National University of Economics
Vinnytsia National Technical University
Lviv Polytechnic National University
Kherson State University
National Technical University of Ukraine "KPI"
National Technical University of Ukraine "Igor Sikorsky KPI"
Ukraine
ERASMUS+ MASTIS
Trends in the IT market in Ukraine
Introduction
Ukraine is a sovereign state in Eastern Europe and the Black Sea and Sea of Azov to the south and
southeast, respectively. Ukraine has an area of 603,628 km2, making it the largest country entirely
within Europe and the 46th largest country in the world. It has a population of about 44.5 million,
making it the 32nd most populous country in the world. Ukraine has a high population density (80
people per sq. km). Median age is about 40.4 years.
Pre-research - An overview of Ukraine IT sector
IT-outsourcing has become the third largest industry of Ukraine (Global Services Location Index,
2015): growth about 9% in 2015; 24 place in global rating, 2015; 3% of Ukraine GDP; more than
100 IT company and 90000 IT specialists in Ukraine;
Ukraine topped the rating of the European R&D and IT-outsourcing (2015), Ukraine has largest
number of programmers among all European countries
What IT-specialists are most demanded in Ukraine ($800 is modal wage for 1st quarter of 2015)
The total number of Ukrainian specialists which were involved in the global IT market has exceeded
100 thousand people. Ukraine took the first place in Europe among the countries that hire IT-
specialists (European edition IT Outsoursing News).
As a result of IT industry market research the total number of IT-specialists from Ukraine exceeds
200 thousand people before the end of 2020.
Last year, exports of Ukrainian software brought a profit of two and a half billion dollars,
approximately 80% of which came from the USA and the EU.
At the end of 2015 Ukraine rose by 17 positions and took the 24th place in the global ranking of the
most attractive countries for IT-outsourcing (Global Services Location Index). IT industry has shown
first signs of recovery after decreasing of the growth in 2014 to 7%.
In 2015 according to estimates of the Association "IT Ukraine", the volume of IT services provided
by Ukrainian programmers to foreign companies is reached $2.3 billion, which accounted for 3% of
GDP against 0.8% in 2012.
According to the study of HighTech Ukraine, total number of large IT companies is 106 firms (80
and more IT specialists) in Ukraine. Total number providing IT-services has reached more than 1
ERASMUS+ MASTIS
thousand. Nowadays IT-industry of Ukraine includes more than 90 thousand (20% more than in
previous year), while 60% specialists worked in outsourcing.
Java or .NET-developer can expect 18-20 proposals for the service, but only if he has at least 2 years
experience. The average salary in the market starts at $200 at grows to $3000-5000. The difference
in wages across regions in Ukraine reaches no more than 10%.
Top 5 of the largest outsourcing IT-companies in Ukraine remains unchanged, among them are
EPAM (4400 employees), SoftServe (over 3800), Luxoft (3700), GlobalLogic (2600) and Ciklum
(2300.). They include about 17 thousand employees (more than 18% of IT labor market). In general,
according to Ukrainian community DOU.ua programmers the 25 largest IT companies employed a
25% of Ukrainian IT-specialists.
The employers of IT companies have greatest demand on developers of senior level; while junior
want employment five times greater than seniors.
Till 2020 the IT industry in Ukraine has all chances to take second place in the export structure of the
country, reaching a volume of $7.7 billion. The number of IT-specialists in five years should reach
200 thousand people.
From January to July 2016 the number of employees in the company's top-25 rose by 1,192, this is
9% growth in annual terms. Most of the companies are planning a moderate increase in staff this year.
The growth of the "Big Five" companies, two of which are permanent partners of the SEMIT department (EPAM,
GlobalLogic), indicate the potential for the emergence of a greater number of jobs to be occupied by graduates of the
department.
ERASMUS+ MASTIS
Plans for IT companies at the expense of growth in the next six months as follows:
The main reason for slowing down the growth of the company, the majority of employers called the
overheated labor market. However, this does not cancel the planned moderate growth, which contributes to
the emergence of new sustainable jobs on the required specialists, which produces by the department.
ERASMUS+ MASTIS
An overview of Vinnytsia IT sector
Vinnytsia IT-sector includes over 70 active companies. Generally, they provide software
development services. Most of IT-companies in the city are Ukrainian, but among companies with a
large number of staff leading positions are occupied by international companies.
Structure of Vinnytsia IT-sector
In spite of the fact that Vinnytsia IT-companies are engage in custom software development, they
also pay great attention to start-ups. So in 2015 with the assistance of The Royal Norwegian Ministry of
Foreign Affairs Centre for IT- Entrepreneurship iHUB was opened. iHUB Vinnytsia works on the
principle l similar to the work of centres in 60 cities of the world does and provides an opportunity to
share views between initiative students and young specialists from different countries.
Business incubator helps future entrepreneurs to begin and promote their own business in the IT-
industry, resists to emigration of talent youth abroad and contributes to search of partners from other
countries. The project will last 10 years with further extension.
Crash tests of start-ups and various activities with participation of the leading developers are held
by Vinnytsia iHUB.
In 2014-2016 the events in the eastern region had a great impact on Vinnytsia IT- market, so a
number of new companies moved to our city from Donetsk.
Today Vinnytsia IT-sector is ready to growth, as it is illustrated by the existence of job openings.
Supply dynamics of the IT-companies is shown in figure 2.
The report reflects the state of the market of IT industry in Vinnytsia and determines the current
approaches to education, analysis of companies’ requirements to graduates and students who want to
work in IT industry and whose aim is to take part in programs design.
The main information for the report was provided by the results of the online-poll
(https://docs.google.com/forms/d/e/1FAIpQLScru18Fs6t49hfTHELu9AC39jk5Wi5MYF4MpS3bs2JK
TMYoSQ/viewform#responses) and targeted interview with the companies. Online-poll was held by
Vinnytsia National Technical University.
Analysis of Vinnytsia labor market shows that IT specialists are not numerous among employees.
On average, there is one IT specialist per three vacancies. 89% of candidates have higher education and
most of them have graduated from VNTU.
ERASMUS+ MASTIS
The number of active companies of Vinnytsia IT -market is more than 70 and throughout the
country there are 1750 openings. So the total number of staff in the IT sector is 572 employees, i.e., on
average-- 2.8 employees per company. Companies involved in hardware development have nearly twice
as many employees (4.4 per company) as compared with the companies involved in IT services and
software development (2.3 per company. Analysis of the IT-market shows that most of companies base
their portfolio investment on hardware development. Software development and IT-services are in the
second place; applications and hardware maintenance are in the third place.
In more detail, the dynamics of the appearance of vacancies and responses on this job for the period
from November 2015 to April 2016 presented below. This dynamic gives an idea of what kind of
vacancies generate a massive wave of potential employees, and which are not covered. Information
of this kind is the basis for understanding the current market trends of IT market and a focus on
training program of specialist of the producing department.
Infographics: The vacancy rates October 2015
250
200
150
100
50
QA
P r o j e c t …
P r o d u c t …
HR
An
alys
t
Sup
po
rt
Fro
nt
End
Oth
er
An
dro
id
Des
ign
SysA
dm
in
Sale
s
Java
Pyt
ho
n
Dev
Op
s
ERP
/CR
M
PH
P
DB
A
iOS/
Mac
Mar
keti
ng
.NET
C++
No
de.
js
Ru
by
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The vacancy/response ratio October 2015
The number of vacancies by category: October 2015
Category The vacancy
rates
October 2015
The number of responses on
vacancy October 2015
Response /
Vacancy
QA 137 2910
21.2
Project Manager 57 955
16.8 Product manager 17 21
0 12.4
HR 33 387
11.7 Analyst 31 30
2 9.7
Support 25 223
8.9
Front End 206 1787
8.7
Other 46 385
8.4
Android 60 452
7.5
Design 85 586
6.9
SysAdmin 34 231
6.8
Sales 42 277
6.6
Java 148 915
6.2
Python 55 277
5.0
DevOps 45 225
5.0
ERP/CRM 11 55 5.0
PHP 184 876
4.8
DBA 15 69 4.6
iOS/Mac 62 271
4.4
500
The vacancy rates
2015
QA
P
roje
ct M
anag
er
Pro
du
ct m
anag
er
HR
An
alys
t
Sup
po
rt
Fro
nt
End
Oth
er
An
dro
id
Des
ign
SysA
dm
in
Sale
s
Java
Pyt
ho
n
Dev
Op
s
ERP
/CR
M
PH
P
DB
A
iOS/
Mac
Mar
keti
ng
.NET
C++
No
de.
js
Ru
by
SEO
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Marketing 21 93 4.4
.NET 160 628
3.9
C++ 74 251
3.4
Node.js 32 110
3.4
Ruby 57 149
2.6
SEO 17 28 1.6
The number of vacancies by category: November 2015
Category The vacancy
rates
November
2015
The number of responses
on vacancy November
2015
Response /
Vacancy
Project Manager 59 1180 20.0
QA 167 3024 18.1
Product manager 25 363 14.5
Analyst 26 336 12.9
HR 27 339 12.6
Front End 210 1790 8.5
Java 137 1127 8.2
Design 81 636 7.9
Android 54 406 7.5
Support 18 128 7.1
DevOps 43 293 6.8
Sales 35 225 6.4
Node.js 22 131 6.0
DBA 17 96 5.6
Python 50 265 5.3
SysAdmin 39 201 5.2
Marketing 15 76 5.1
C++ 79 376 4.8
Technical Writer 11 53 4.8
SEO 12 54 4.5
.NET 146 609 4.2
Ruby 54 218 4.0
Other 51 205 4.0
PHP 183 679 3.7
iOS/Mac 51 124 2.4
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Project Manager
QA
Product manager
HR
Front End
Java
Design
Android
Support
DevOps
DBA
Python
SysAdmin
Marketing
C++
Technical Writer
SEO
.NET
Other
Project Manager
QA
Product manager
HR
Front End
Java
Design
Android
Support
DevOps
Sales
Node.js
DBA
Python
SysAdmin
Marketing
C++
Technical Writer
SEO
.NET
Other
MA
ST
IS P
eriod
1 R
eport (D
raft)
Info
grap
hics:
Th
e vacan
cy rates N
ov
emb
er 2015
250
200
150 100 50
0
Th
e vacan
cy/resp
onse ratio
Nov
ember 2
015
3500 3000 2500 2000 1500 1000 500 0
The
vacan
cy
rates
No
vemb
er 2015
ERASMUS+ MASTIS
The number of vacancies by category: December
2015
Category The vacancy
rates
December
2015
The number of responses on
vacancy December 2015
Response /
Vacancy
Project Manager 48 1053 21.9
QA 150 3180 21.2
Product manager 18 244 13.6
HR 20 220 11.0
Android 36 340 9.4
Analyst 30 258 8.6
Front End 199 1558 7.8
Design 71 540 7.6
Support 22 162 7.4
SysAdmin 35 216 6.2
Python 45 269 6.0
Java 149 728 4.9
Other 57 282 4.9
Sales 38 164 4.3
DBA 19 80 4.2
iOS/Mac 45 180 4.0
Marketing 21 82 3.9
Ruby 37 121 3.3
Node.js 36 118 3.3
DevOps 34 105 3.1
C++ 61 184 3.0
.NET 150 434 2.9
PHP 199 552 2.8
Infographics:
ERASMUS+ MASTIS
Project Manager
Product manager
Front End
Design
Support
SysAdmin
Other
DBA
Ruby
Node.js
DevOps
C++
Project Manager QA
Product manager HR
Front End Design
Support SysAdmin
Other
DBA
Marketing Ruby
Node.js
C++ .NETPHP
MA
ST
IS P
eriod
1 R
eport (D
raft)
Th
e vacan
cy rates D
ecember 2
01
5
250
200
150
100
50 0
Th
e vacan
cy/resp
on
se ratio D
ecemb
er 2015
3500 3000 2500 2000 1500 1000 500
0
The
vacan
cy rates
Decem
ber
2015
ERASMUS+ MASTIS
The number of vacancies by category: January
2016
Category The vacancy
rates
January 2015
The number of responses
on vacancy
January 2015
Response /
Vacancy
Product manager 11 234 21.3
QA 144 2925 20.3
Project Manager 58 1089 18.8
HR 26 250 9.6
Analyst 29 271 9.3
Design 68 573 8.4
Support 25 201 8.0
Python 39 302 7.7
Front End 222 1519 6.8
Java 149 971 6.5
Sales 50 310 6.2
Other 47 269 5.7
Technical Writer 18 99 5.5
Android 49 266 5.4
Ruby 32 167 5.2
SysAdmin 40 205 5.1
DevOps 45 199 4.4
DBA 15 63 4.2
.NET 157 623 4.0
Marketing 16 64 4.0
SEO 13 49 3.8
iOS/Mac 61 223 3.7
C++ 74 226 3.1
Node.js 28 84 3.0
PHP 223 644 2.9
ERASMUS+ MASTIS
Product manager
Project Manager
DesignSupport
Front End
Sales
Other Technical Writer
SysAdmin
DBA
.NET
SEO
C++
Node.js
Product manager
QA
Project Manager
HR
Design
Support
Front End
Java
Sales
Other
Technical Writer
SysAdmin
DBA
.NET
SEO
C++
Node.js
PHP
MA
ST
IS P
eriod
1 R
eport (D
raft)
Info
grap
hics:
Th
e vacan
cy rates Jan
uary
20
16
250
200
150
100
50 0
Th
e vacan
cy/resp
on
se ratio Jan
uary
2016
3500 3000 2500 2000 1500 1000 500 0
The
vacan
cy
rates
Janu
ary 2016
ERASMUS+ MASTIS
MASTIS Period 1 Report (Draft)
The number of vacancies by category: February 2016
Category The vacancy
rates
February
2016
The number of responses
on vacancy February
2016
Response /
Vacancy
Project Manager 68 1753 25.8
QA 142 2871 20.2
Support 28 355 12.7
HR 28 349 12.5
Analyst 37 439 11.9
Product manager 19 199 10.5
Design 80 806 10.1
Front End 205 1814 8.8
Python 49 424 8.7
Android 50 413 8.3
Technical Writer 14 113 8.1
SysAdmin 46 347 7.5
Sales 71 490 6.9
Java 157 1028 6.5
DevOps 46 295 6.4
Other 46 248 5.4
Marketing 20 100 5.0
Ruby 36 178 4.9
PHP 191 914 4.8
iOS/Mac 69 314 4.6
.NET 168 638 3.8
DBA 20 72 3.6
C++ 71 252 3.5
Node.js 26 91 3.5
SEO 13 38 2.9
ERASMUS+ MASTIS
Project Manager
Support
Product manager
Design
Front End
Technical Writer
SysAdmin
Other
.NET
DBA
C++
Node.js
SEO
Project Manager QA
Support HR
Product manager Design
Front End
Technical Writer
SysAdmin
Other
RubyPHP
.NET DBA C++
Node.js SEO
MA
ST
IS P
eriod
1 R
eport (D
raft)
Info
grap
hics:
Th
e vacan
cy rates F
ebru
ary 2
016
250
200
150
100 50
0
Th
e vacan
cy/resp
on
se ratio F
ebru
ary 2
01
6
3500 3000 2500 2000 1500 1000 500
0
The
vacancy
rates Feb
ruary
2016
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The number of vacancies by category: March 2016
Category
The
vacancy
rates
March
2016
The number
of responses
on vacancy
March 2016
Response /
Vacancy
Project Manager 76 1865 24.5
QA 188 3574 19.0
Product manager 13 184 14.2
Analyst 39 424 10.9
HR 42 412 9.8
Design 83 789 9.5
Front End 270 2535 9.4
Python 60 495 8.2
Support 38 269 7.1
Sales 64 450 7.0
Marketing 23 149 6.5
Java 185 1097 5.9
Android 69 409 5.9
SysAdmin 42 246 5.9
DevOps 60 330 5.5
ERP/CRM 11 59 5.4
C++ 63 284 4.5
Technical Writer 11 45 4.1
PHP 222 807 3.6
.NET 185 667 3.6
Other 66 216 3.3
iOS/Mac 93 301 3.2
DBA 24 77 3.2
Node.js 39 105 2.7
Ruby 43 112 2.6
SEO 18 36 2.0
ERASMUS+ MASTIS
QA
Analyst
Design
Front End
Support
Sales
Marketing
SysAdmin
ERP/CRM
C++
Technical…
PHP
.NET
Other
DBA
Node.js
SEO
Project Manager
QA
Product manager
HR
Design
Front End
Support
SysAdmin
ERP/CRM
C++
Technical Writer
PHP
.NET
Other
DBA
Node.js
Ruby
SEO
MA
ST
IS P
eriod
1 R
eport (D
raft)
Info
grap
hics:
Th
e vacan
cy rates M
arch 2
016
300 250 200 150 100 50
0
Th
e vacan
cy/resp
on
se ratio M
arch 2
016
4000 3500 3000 2500 2000 1500 1000 500
0
The vacan
cy rates M
arch
2016
The
nu
mb
er o
f respo
nses
on
vacancy
March
201
6
ERASMUS+ MASTIS
The number of vacancies by category: April 2016
Category
The
vacancy
rates
April
2016
The number
of responses
on vacancy
April 2016
Response /
Vacancy
Project Manager 76 1971 25.9
QA 173 2920 16.9
Product manager 30 421 14.0
Analyst 41 430 10.5
Front End 257 2430 9.5
Android 54 485 9.0
HR 33 286 8.7
Design 95 762 8.0
Sales 50 397 7.9
Java 157 1129 7.2
SysAdmin 39 252 6.5
Python 56 346 6.2
Marketing 29 170 5.9
Support 36 202 5.6
DevOps 54 272 5.0
iOS/Mac 84 389 4.6
C++ 63 280 4.4
Other 48 181 3.8
.NET 184 663 3.6
Technical Writer 16 57 3.6
DBA 16 52 3.2
Ruby 52 157 3.0
Node.js 35 106 3.0
PHP 234 648 2.8
SEO 21 33 1.6
ERASMUS+ MASTIS
Project Manager
QA
Product manager
Analyst
Front End
HR
Design
SysAdmin
Marketing
Support
DevOps
iOS/Mac
C++
Other
.NET
Technical Writer
DBA
Node.js
PHP
SEO
Project Manager
Product manager
Front End
Design
SysAdmin
Marketing Support DevOps
C++
Other
Technical Writer DBA
Node.js
SEO
MA
ST
IS P
eriod
1 R
eport (D
raft)
Info
grap
hics:
Th
e vacan
cy rates A
pril 2
016
300
250
200
150
100
50 0
Th
e vacan
cy/resp
onse ratio
April 2
01
6
3500 3000 2500 2000 1500 1000 500
0
The vacan
cy rates A
pril
2016
The
nu
mb
er o
f respo
nses
on
vacancy
Ap
ril 20
16
ERASMUS+ MASTIS
As the produced department focused on the market of software development and outsourcing,
consider the dynamics of change in the number of vacancies in key areas. It is also necessary to
consider not only Kharkiv job market, but also other regions in order to understand areas for
development.
Changes by ProjectManager vacancies:
Da
ta
PM
vacan
cy
rates
The number of responses
on PM vacancy
Response / Vacancy
October 2015 57 955 16,8
November
2015
59 1180 20,0
December 2015
48 1053 21,9
January 2016 58 1089 18,8
February 2016 68 1753 25,8
March 2016 76 1865 24,5
April 2016 76 1971 25,9
Infographics:
The vacancy/response ratio ProjectManager
500
PM vacancy rates
The number of responses on PM vacancy
ERASMUS+ MASTIS
ProjectManager response/vacancy comparison by region Kiev(blue line)/Kharkov (red line).
Experience<1year
Changes by Analyst vacancies:
Date
Analyst
vacancy
rates
The
number of
responses
on Analyst
vacancy
Response /
Vacancy
October 2015 31 302 9,7
November 2015 26 336 12,9
December 2015 30 258 8,6
January 2016 29 271 9,3
February 2016 37 439 11,9
March 2016 39 424 10,9
April 2016 41 430 10,5
ERASMUS+ MASTIS
Infographics:
The vacancy/response ratio Analyst
Analyst response/vacancy comparison by region Kiev(blue line)/Kharkov (red line).
Experience<1year
500 450 400 350 300 250 200 150 100
50
Analyst vacancy rates
The number of responses on Analyst vacancy
ERASMUS+ MASTIS
Changes by DevOps vacancies:
D
at
a
DevOps
vacanc
y rates
The number of
responses on
DevOps vacancy
Response /
Vacancy
October 2015
45 225 5,0
November 2015
43 293 6,8
December 2015
34 105 3,1
January 2016
45 199 4,4
February 2016
46 295 6,4
March 2016 60 330 5,5
April 2016 54 272 5,0
The vacancy/response ratio DevOps
DevOps response/vacancy comparison by region Kiev(blue line)/Kharkov (red line).
Experience<1year
350
300
250
200
150
100
50
DevOps vacancy rates
The number of responses on DevOps vacancy
ERASMUS+ MASTIS
As seen from infographic presented above, the number of vacancies increases. However, we can
see the increasing number of potential employees to fill these vacancies. To the graduates of the
produced department had a significant competitive advantage in employment, it’s necessary to
take into account the IT market as a whole, its demands and trends.
Lets analyze the IT market and its requirements for specialists. Every year from Ukrainian
universities produced roughly 16-20 thousand students of technical specialties. Ukraine occupies
an important place in the global outsourcing map (more than 5 billion dollars a year) - Ukrainian
programmers experienced and fast, have great skill set for less money than their European
counterparts. Now in Ukraine are very popular Java programmers, .NET, PHP, Javascript, Ruby,
Python, C ++, mobile development for iOS, Android, embedded.
Here, as we have seen, the basic trends remain. The trend, which should pay attention, - Python
growth, the Go and R.
Predict the market trend is very difficult. But the departments that produce IT professionals, it is
important to teach the universal things that then, having base, graduates are able to master new
directions for a small period of time.
ERASMUS+ MASTIS
Big data technologies are indeed one of the most promising areas today, and the demand for data
scientist profession - specialists who are able to work with the data, own data mining technology,
capable of analyzing data to identify patterns and to perform data conversion, optimize and
visualize them for adoption, is very high.
In the following situation of the IT market - there are many good specialists in Ukraine, but they
can’t be involved in international projects because poor required language skills for working life.
If we talk about specialization, it is lack of sensible business analysts, information systems
architects - they are not prepared in any high school, these skills are acquired with experience of
working directly in the company.
Stakeholders Requirements to MASTER in Information Systems
Company Name About CEO & Head’s names, phone
numbers, e-mail addresses, etc
ERASMUS+ MASTIS
NIX Solutions Ltd. is a custom software
development company with proven
expertise in IT and considerable
portfolio
of successfully completed international
projects. Company projects range from
single-purpose tasks for small businesses
to highly complex, multi- platform
systems for large corporate clients.
All of the cutting-edge trends are
represented in the Development
Services of the company.
The company team
are skilled in Java, .NET,
PHP (LAMP), Flash, C++ and develop
CMS based sites.
Its web sites and networks offer wide
functionality and are integrated with
payment systems, mobile platforms and
corporate resources.
Areas:
- Mobile Development (applications for the most popular mobile platforms: iPhone&iPad, Android and BlackBerry).
- Quality assurance (testing of
various software, web and mobile
applications to bring projects up to
standard. Company provide various
testing services: from manual up to stress
testing and test-driven development).
- System Administration (provide server support, remote system monitoring 24×7×365, and deploy upgrade install).
- Online Marketing (Search
engine optimization and social media
marketing).
- Project management (undertake all the work beginning from the analysis stage up to support of the released project).
Victor Shalnyev CEO at NIX Solutions Ltd.
Skype: ask-nix-team
+38 057 784-06-00
+38 057 784-06-16
ERASMUS+ MASTIS
Sigma Software is ISO 9001:2008 certified
and a Microsoft Gold Certified Partner.
The company provides services to
customers located primarily in Western
Europe, the USA and Ukraine. The
company has maintained regional offices in
Kharkiv and Odesa since early 2005. In
2014 two more Ukrainian offices in Kyiv
and Lviv started its operations. Company`s
offices in Warsaw (Poland) and San Jose
(the USA) were opened the same year.
Sigma Software also has sales and support
partners in Sweden, the USA, the UK,
Switzerland, Germany and Austria.
Sigma Software provides top-quality IT
services to customers in many areas. These
include E-business, document
management, government,
telecommunications, military,
aerospace, banking and financial services,
real estate, advertising, tourism,
entertainment and the gaming industry.
The company’s three major business areas
are:
- software products development and
support;
- custom software;
- development, including mobile
development;
- IT consulting.
The company has extensive, advanced
skills in E-business, document management
and collection software.
Valery Krasovsky
CEO/Co-Founder at Sigma
Software
Sigma Software,
Corporate Headquarters
1, Ac. Proskura Str.
61070, Kharkiv, Ukraine
Google map(link is external)
Phone: +380 (57) 766–0159
Fax: +380 (57) 752–4859
Telesens International ltd. (London, UK) is
one of the European leaders in the
development, distribution and support of
software systems across a variety of sectors.
With its origin in telecommunications, the
company was founded in 1998 at a time of
rapid growth in the market. Anchored by its
cutting-edge, high-performance
technical solutions, Telesens soon became a
major software development center for
businesses in Europe, Asia and USA.
Telesens International ltd. offers modern,
scalable products for leading national and
international telecom providers, such as
Deutsche
Eduard Rubin 38 Kirova street
61001 Kharkov
Ukraine
Tel: +380 57 719 9471
Fax: +380 57 719 9474
E-Mail: [email protected]
ERASMUS+ MASTIS
Sigma Software is ISO 9001:2008
certified and a Microsoft Gold Certified
Partner. The company provides services
to customers located primarily in
Western Europe, the USA and Ukraine.
The company has maintained regional
offices in Kharkiv and Odesa since early
2005. In 2014 two more Ukrainian
offices in Kyiv and Lviv started its
operations. Company`s offices in
Warsaw (Poland) and San Jose (the
USA) were opened the same year. Sigma
Software also has sales and support
partners in Sweden, the USA, the UK,
Switzerland, Germany and Austria.
Sigma Software provides top-quality IT
services to customers in many areas.
These include E-business, document
management, government,
telecommunications,
militar
y, aerospace, banking and financial
services, real estate, advertising, tourism,
entertainment and the gaming industry.
The company’s three major business
areas are:
- software products development and
support;
- custom software;
- development, including mobile
development;
- IT consulting.
The company has extensive, advanced
skills in E-business, document
management and collection software.
Valery Krasovsky
CEO/Co-Founder at
Sigma Software
Sigma Software,
Corporate
Headquarters 1, Ac.
Proskura Str.
61070, Kharkiv, Ukraine
Google map(link is
external) Phone: +380
(57) 766–0159
Fax: +380 (57) 752–4859
Telesens International ltd. (London, UK)
is one of the European leaders in the
development, distribution and support of
software systems across a variety of
sectors. With its origin in
telecommunications, the company was
founded in 1998 at a time of rapid growth
in the market. Anchored by its cutting-
edge, high-
performance technical solutions,
Telesens soon became a major software
development center for businesses in
Europe, Asia and USA. Telesens
International ltd. offers modern, scalable
products for leading national and
international telecom providers, such as
Deutsche
Eduard Rubin 38 Kirova street
61001
Kharkov
Ukraine
Tel: +380 57 719 9471
Fax: +380 57 719 9474
E-Mail: [email protected]
ERASMUS+ MASTIS
Telekom AG (Germany), Kyivstar
(Ukraine), Ukrtelecom (Ukraine),
Kazakhtelecom (Kazakhstan), as well as
for small and medium sized
telecommunication companies.
On the software services side, the
company has performed bespoke
projects for a diversity of markets. The
verticals include:
- telecommunications, sports and
leisure, energy, healthcare, logistics and
finance.
The horizontal markets comprise:
- billing systems, CRM solutions,
corporate information systems, E-
Commerce solutions, enterprise
application integration and IT Business
process outsourcing.
The Telesens International ltd
Development Center is based in the
Ukraine. Its quality management system
is certified to ISO 9001:2008 and it is a
certified partner of Oracle, Microsoft,
etc. The successful combination of
experience with a dynamic, up-to-date
management strategy, highly skilled
staff, effective tailored solutions, a
customer-oriented approach and flexible
competitive prices gives Telesens
International a major market advantage
and has provided a base for the
company’s success.
For 15 years, GlobalLogic has partnered
with businesses across every major
industry to make amazing products and
connect the dots between people,
products, and business opportunities.
Now, in an increasingly digital world that
places the consumer at the center of
every interaction, we’re showing
businesses how they can connect the dots
back to consumers, innovate within
predictable budgets, and bring the next
generation of digital products and
services to market.
GlobalLogic helps businesses create
value across the entire product lifecycle
— not just by developing cutting-edge
apps, but also by helping make mature
products relevant to digitally savvy
consumers. Using
Chief Executive Officer Shashank Samant
Kharkiv: 057-766-
7667
ERASMUS+ MASTIS
Report about meetings with companies
Company Name Position Contact Short description of meeting goals
and results
Raccoon Gang
Aleksey Radchenk
o
CEO,
the chairman of Education
Committee of the
Kharkiv IT Cluster
As a result, the participants
agreed on need to form a better
understanding of the expected
competencies of the Master
Agilites Dmitry Zamula Commercial Director,
Member of the Kharkiv
IT Cluster
graduates in Information
Systems. Such data collection
as forms, polls, interviews and
panel presentations will facilitate
this successful implementation.
Only on the basis of this
foundation can be further
productive interaction
between representatives
of higher education and
the IT industry, which is the
ultimate aim of the educational
project of the European Union in the field of IT
- MASTIS «Creating a
modern master's
program in Information
Systems."
1C-Rarus
Kharkiv
Alexey
Krutko
Head of HR
and Quality Management
SoftPro Igor
Goloborodskiy
Yuri Vitovskiy
CEO www.wgsoftpro.com
SYTOSS Tatyana
Matikaynen
HR Manager [email protected] A key objective
of MASTIS project is to improve the
DataArt HR-manager
ERASMUS+ MASTIS
Akvelon
Ukraine
Olesia Ulianova Program
Trainer
quality of education for
future IT professionals.
And this objective cannot be achieved
EPAM
SSA
Group
Pavel Pochuev CEO pavlo@ssa-
outsourcing.com
IT
Claster Kharko
v
Nataliya
Vynogradska
Executive
Director of the Kharkiv
nataliya.vynogradska@it-
kharkiv.com
IT Cluster without involving
employers to the project.
Therefore, IT business
representatives take an active
part in the discussion of the master program
curriculum, skills and
competencies of graduates.
EPAM As a result of
discussion, all the company
confirmed that the most
important
Akvelon
Ukraine
Olesia Ulianova Program
Trainer
ERASMUS+ MASTIS
IT
Claster Kharko
v
NATALIYA
VYNOGRADSKA
Executive
Director of the Kharkiv
IT Cluster
nataliya.vynogradska@it-
kharkiv.com
professional skills for them are: technical
English, the ability to make
presentations and business
correspondence. In the nearest
plans - discussion in
collective companies
important levels of competence,
which are designed ACM
and the next meeting, where
this information will provide an
educational project partners
MASTIS
2) Online questionnaire
WP1 leader prepared questions and sent guidelines and link for MASTIS online questionnaire. For
the purpose of Requirements Analysis, KSU (CISEEC) created list of 15 IT companies and IT
departments in Kherson (Ukraine) relevant for MASTIS project. KSU sent invitation and link to
MASTIS online questionnaire to Montenegrin stakeholders. Seven companies filled the online
questionnaire giving response ratio of 46,7%. University analyzed results of online questionnaire.
3. Report about networking
Specify the Stakeholders
For establishing close cooperation between students and IT companies and IT departments, CISEEC
combines different methods:
QA talk, Java School, QA School http://www.dataart.ua/contacts/kherson/
IT NonStop (http://it-nonstop.net/city/lviv)
IT talk (industrial experience): http://www.icteri.org/
Invited IT specialists teach optional disciplines for students
(http://www.kspu.edu/About/Faculty/FPhysMathemInformatics/ChairInformatics.aspx?lang
=en)
Awards, bonuses and sponsoring of students which take part in contests
Participation of IT company in educational process of CISEEC of KSU (Ukraine) consists of
Start-up competition from education fund «OSEF» (http://spivakovsky.info/fund/)
Training programs (work practice) http://www.dataart.ua/contacts/kherson/
ERASMUS+ MASTIS
Free courses from companies for students’ training (http://wezom.com.ua/)
Open online courses and online practice with followed enrollment to personnel reserve of
company (http://practice.privatbank.ua/)
Students of CISEEC of KSU take part in these programs simultaneously with learning process. These
events facilitate close cooperation with 10 relevant stakeholders (IT companies, IT departments of
firms and banks, public sector etc.) in Kherson (Ukraine).
1. Report about meetings with stakeholders
We have organized meeting/workshop with available stakeholders at KSU. All stakeholders that
participated in meeting previously employed undergraduate and post graduate (specialist or master)
students from KSU. In this way, beside general requirements we were able to discuss with
stakeholders chief qualities possessed by people who have studied IT at Chair of Informatics,
Software Engineering and Economic Cybernetics (CISEEC), KSU, .Following are information about
representatives of business sector representatives (stakeholders) that participated in the meeting
Company
name
Company
main
activities
No.of
employees Name Position Contact
Logicify IT
services 65
Alexander
Cherednichenko CEO
+38(050)8692570
http://logicify.com/en/
Wezom Digital
services 208 Sergey Trushin Director
+38(095)3645461
http://wezom.com.ua/
IT company
DataArt
IT
services 150
Dmitriy
Shchedrolosev
Director of
Kherson
office
+38(067)5515011
http://www.dataart.com.ua/
Raiffeisen
Bank Aval
(Kherson
branch)
Bank
services 1000
Vira
Krainiukova
staff
recruitment
manager
+38(050)3859569
https://www.aval.ua/en/
Autoplaneta Car
business 350
Larisa
Kramarovskaya
Staff
Director
+38(050)1789273
http://autoplaneta.com.ua/
LAPEK Ltd Hardware
services 10
Sergey
Laktionov
Deputy
head of
director
+38(066)2453294
PrivatBank
(Kherson
office)
Finance
services,
banking
340 Vladimir
Chechetkin
Deputy
head of
director
+38(099)7348276
https://privatbank.ua/
Short description of meeting goals and results
At the beginning of meeting we have presented MASTIS project objectives and outcomes to
representatives of business sector. After presentation of MASTIS project, we had discussion with
stakeholders on following topics/questions:
1. ICT competences required by stakeholders
For requirement specification of ICT competences required by stakeholders we have used:
1. meeting with representative of business (stakeholders )
2. online questionnaire
ERASMUS+ MASTIS
During meeting and in online questionnaire stakeholders used Likert scale 1-5 for grading
competences (1-Not important at all; 2 -Very unimportant; 3 - Somewhat important; 4 -Very
important; 5 - Extremely important).
6.1. ACM-AIS MSIS 2016 competency specification grades During meeting (workshop) stakeholders rated ICT competences defined in ACM-AIS MSIS
2016 MSc Information System curriculum
(https://www.dropbox.com/s/uze04o4ivzmsx4y/MSIS2016_second%20deliverable_3-21-
2016.pdf?dl=0) in following areas and categories:
1. Business Continuity and Information Assurance
2. Systems Development and Deployment
3. Data, Information and Content Management
4. Ethics, Impacts and Sustainability
5. Enterprise Architecture
6. IS Strategy and Governance
7. Innovation, Organizational Change and Entrepreneurship
8. IS Management and Operations
9. IT Infrastructure
Average result of stakeholders grades for AIS MSIS 2016 competences are presented in
Table 2.
Table 2: Stakeholders grades of AIS MSIS 2016 competences
Competence grades
Essential
(1)
Very
important
(2)
Important
(3)
Less important
(4)
1. Business Continuity and Information Assurance
1.1.Managing and implementing cybersecurity 2,14
1.2.Monitoring system operations 3,43
1.3 Managing system recovery 2,57
1.4 Managing Information Systems risks 3,14
1.5 Protecting IT assets 1,71
1.6 Developing information assurance strategy 3,29
1.7 Continuity engineering 3,29
1.8 Implementing and managing quality audit processes 2,57
1.9 Assuring safety throughout systems lifecycle 3,43
2. Systems Development and Deployment
2.1 Selecting between systems development approaches 2,43
2.2 Managing plan-based, hybrid, and agile development approaches 3,00
2.3 Specifying and documenting systems requirements 1,86
2.4 Implementing and testing an application 2,43
2.5 Designing systems 2,14
2.6 Installing and integrating a new application 2,14
2.7 Managing external systems development resources 2,43
2.8 Managing IS development projects 3,00
ERASMUS+ MASTIS
3. Data, Information and Content Management
3.1. Selecting appropriate data management
technologies based on the needs of the domain 3,00
3.2. Securing domain data and protecting user privacy and organizational intellectual property using
appropriate technical solutions 2,43
3.3. Designing and implementing a data warehouse using a contemporary architectural solution 2,29
3.4. Creating a scalable infrastructure for large
amounts of data using parallel and distributed
technologies 1,71
3.5. Developing and implementing organizational information management policies and processes 2,86
3.6. Integrating and preparing data captured from various sources for analytical use 3,14
3.7. Selecting and using appropriate analytics methods 2,00
3.8. Designing and implementing architectures for
organizational content management systems 2,43
4. Ethics, Impacts and Sustainability
4.1. Designing and managing sustainable IT operations 2,14
4.2.Managing IT facilities sustainably 3,14
4.3. Aligning IT with organizational sustainability policy 1,71
4.4. Managing sustainable procurement practice 2,71
4.5. Managing contracts ethically 1,57
4.6. Maintaining compliance with legislation, regulations, and standards 1,43
4.7 Ensuring that protection of privacy and integrity guide all IT practices 2,57
4.8 Maintaining an ethical culture 1,86
4.9 Understanding the ethical implications of IS- related decisions 1,57
5. Enterprise Architecture
5. 1.Understanding enterprise architecture principles and the value it provides to businesses 1,86
5.2. Participating in building and maintaining an EA 2,43
5.3. Communicating and deploying an EA 1,57
5.4. Using an EA to influence IS/IT related organizational improvement projects 2,14
6. IS Strategy and Governance
6.1 Conducting IS strategic analysis 1,14
6.2 Managing IS/IT sourcing strategies 2,00
6.3 Engaging in IS strategic planning 1,57
6.4 Planning and implementing IS governance 2,57
6.5 Planning for and improving sustainability 2,43
7. Innovation, Organizational Change and Entrepreneurship
7.1.Understanding where and how to monitor the technology environment 1,71
7.2 Engaging in entrepreneurial thinking 1,29
7.3 Developing a business plan 2,14
7.4 Innovating by exploiting an emerging method or
technology 2,00
7.5 Understanding how to apply creative problem solving to technology-related issues 1,71
ERASMUS+ MASTIS
7.6 Contributing to organizational development 2,00
7.7 Identifying opportunities for and designing process
improvement 2,00
7.8. Analyzing and documenting business activities 1,86
8. IS Management and Operations
8. 1 Know and apply widely used Project Management tools and techniques 2,71
8.2 Managing the IS/IT function 2,57
8.3 Managing IS/IT staff 2,29
8.4 Managing IS/IT service production 2,71
8.5 Managing IS/IT sourcing models 2,29
8.6 Managing and coordinating information resources 3,43
8.7 Implementing relevant IT governance frameworks within the organization based on strategic guidance 2,43
8.8 Understanding laws and regulations directly affecting IS/IT management and operations 3,29
8.9 Managing IS/IT projects and programs 2,43
8.10 Managing IS/IT project portfolios 2,86
8.11 Managing software and hardware development
and maintenance 2,57
9. IT Infrastructure
9.1 Specifying and monitoring infrastructure contracts 3,00
9.2 Negotiating contracts and managing infrastructure vendors 2,86
9.3 Risk infrastructure management 3,29
9.4 Designing virtualization solutions 3,29
9.5 Designing infrastructure solutions using external service provider(s) (cloud computing) 2,00
9.6 Maintaining a set of standards and policies and
understand the key laws and regulations to relevant
infrastructure decisions 3,14
9.7 Monitoring emerging technologies to understand their potential to support the domain 2,00
Vinnytsia National Technical University
Personnel resources that are available to the IT sector in Vinnytsia have high professional
performance. IT specialists are trained at two faculties of Vinnytsia National Technical University: Faculty of
Computer Systems and Automation and Faculty of Informational Technologies for Computer Engineering.
Graduates of VNTU represent enormous potential for the development of the IT sector.
Vinnytsia National Technical University consistently develops interaction with stakeholders to improve the
level of the programs and evaluate the results and quality of training.
The main directions of networking:
Opening branches of departments in the largest IT companies for students to acquire practical
work skills;
Practice at the enterprises of Vinnitsa;
Regular excursions of students and teachers to the enterprises of Vinnitsa;
Participation of leading specialists of enterprises in assessing the level of graduates training;
Organization of professional competitions;
Participation in the work of professional associations in the field of information systems
Etc.
Each department of the Faculty of Computer Systems and Automation and the Faculty of Informatics
Technologies and Computer Engineering has a branch at one of IT companies. Such branches are established
in the companies Delphi, InnoVinn, Playtika, RIA Media Corp, Spilna Sprava, Win Interactive.
ERASMUS+ MASTIS
In order to get the necessary competencies of the graduates , large IT companies work with talented young
people from Universities. In particular, they are taught different courses:
Ukrainian outsourcing and food company Delphi. In the training centre of the company
programming, testing, English, and later - the technology of a particular project are taught. The term of study
is 5-18 months. The best students receive a scholarship and subsequent employment.
American outsourcing company EPAM Systems. EPAM enables talented students of VNTU to
become employees of the company. Each trainee has a mentor that is responsible for the success of his activity.
95% of trainees receive a job offer.
Ukrainian company-developer of games Win Interactive, since 2012 - part of the group Bwin.Party
Digital Entertainment. The company organizes courses Win IT-School that are free of charge and taken on a
competitive base. If program has successfully completed the students are interviewed for available vacancies.
Ukrainian outsourcing company Spilna Sprava. The company provides free courses "Introduction
to the Java language and development of Java applications."
Leading specialists of the enterprises are the chairmen of Examination Boards at qualifying
examinations and Master's Thesis defense.
VNTU takes an active part in the work of professional IT-companies associations, in particular,
Association of the Enterprises of Industrial Automation of Ukraine; Ukrainian Federation of Information
Science; Association “Information Technologies of Ukraine” and others. In particular, requirements,
concerning the graduates competencies were discussed in Lviv on November 24-25 within the framework the
2nd conference “Market Education and Staff Training”.
Specify the Stakeholders
Most often modern suppliers of products of IS and services distinguish 6 main points in their activities:
• Outsourcing;
•System integration;
• Consulting in the field of building information systems;
• Support and implementation of information systems;
• Development of the ordered software;
• Training and training of personnel who will use the products.
There are different types of information systems. Classification by purpose and use of the system:
-System of organizational or administrative management;
-Process control systems;
-Automated systems of scientific research;
-Computer-aided design (CAD) systems.
On the organizational level, there are 4 types of information systems:
-Systems for interactive query processing at the operational level of Transaction Processing Systems
(TPS);
-Knowledge level system, Knowledge Work System (KWS) and office automation system - Office
Automation Systems (OAS);
-Management Level Management System (MIS) and Decision Support Systems (DSS);
-System of Strategic Level Executive Support Systems (ESS).
So we can state that IT specialists are needed not only for IT companies, but also for Universities, for
example, system administrators, traffic guys, etc. (VNTU, VNAU, VNMU). Banks need specialists working
in the IT security sector (Privat Bank, Ukrgazbank, Oschadbank, etc.), as well as in business-to-business
companies, need business analysts who serve as a bridge between the world of computer technology and the
leaders of various companies (figure 5).
Companies by area of activity:
Company main activities Company Total No.of
employees
Companies specialize in creating
software products like digital media,
Global Logic Ukraine, DataArt,
Sitecore, InnoVinn, RIA Media Corp
708
ERASMUS+ MASTIS
electronics and telecommunications
Business IS like healthcare, finance,
retail
SoftUkraine, Musson Ltd., Pallar Ltd.
Co, Aura Software Company, LLC
IKROK, SysIQ Astound Commerce
858
Companies specialize in software
mobile systems for Android / iOS /
Windows Phone
Ciklum, Delphi, EPAM Systems,
Win Interactive, Spilna Sprava
1016
Companies specialize in the
development of social games Playtika 150
Figure 5 – Company categories by area of activity
The modern market of IT services in Vinnytsia is developing quite rapidly. Internal departments of
companies and external consultants and contractors can offer consumers satisfaction of all their requests in
the field of information technology. It is especially useful for business, management of state and non-state
institutions, receiving and processing large amounts of data.
2. Report about meetings with stakeholders
We have organized meeting/workshop with available stakeholders at VNTU. All stakeholders that
participated in meeting previously have signed Agreement for Cooperation with Faculty for Computer
Systems and Automation (FSCA) and employed undergraduate and post graduate (specialist or master)
students from FSCA. In this way, beside general requirements we were able to discuss with stakeholders main
qualities,possessed by people who studied IT at FSCA, VNTU. Below there is information about
representatives of business sector (stakeholders) that participated in the meeting.
Below this Table 1 contains 17 main IT companies of Vinnytsia:
No. of employees
The company specializes in creating softwareproducts like digital media, electronics, andtelecommunications Global Logic Ukraine,DataArt, SitecoreThe company specializes in creating software products like digital media, electronics, and telecommunications ИнноВинн, RIA
Business IS like healthcare, finance, retail GlobalLogic Ukraine, SoftUkraine, Musson Ltd., PallarLtd. Co, Aura Software Company, LLC IKROK,SysIQBusiness IS like healthcare, finance, retailAstound Commerce
28%
22%
40%
10%
ERASMUS+ MASTIS
Company
name
Company main
activities
No.of
employees Name Position Contact
Global Logic
Ukraine
Creation of software
products in such areas
as digital media,
electronics,
healthcare, finance,
retail and
telecommunications.
350
Yuliya
Shtukaturova
Associate
Vice
President
yuliya.dubova
@globallogic.
com
Ciklum
Digital Publishing, e-
Commerce, e-
Learning, Fleet
management, Local
Search Public Service
проектах.
50
Maria Gubko HR
manager
SoftUkraine
Onshore and offshore
software
development,
maintenance and
offshore project
management services.
70
Dmytro
Kovalyuk
HR-
manager
info@softukrai
ne.com.ua
Delphi
Enterprise Solutions
(Interactional
Analytics, Business
Intelligence, Natural
Language
Technologies),
Embedded & Mobile
Applications и Web-
проекты.
286
Oleg
Gordiychuk
Tetiana Gryshch
uk
CEO & Co-
founder
Head of
NLP/Locali
zation
department
Oleg.Gordiych
om
Tetiana.Grysh
chuk@udelphi
.com
Musson Ltd.
Corporate
governance.
60
Igor Kulakov Chief
technology
officer
igor314@ukr.
net
Pallar Ltd. Co
Industrial Electronics
for Milking Systems
and Farms
120 Voloidymyr
Hnatovsky
Vice
director
office@pallar.
com.ua
DataArt
Create new products
and modernize
complex legacy
systems that affect
technology
transformation in
finance, travel &
hospitality, healthcare
& life sciences,
IOT/M2M, media &
entertainment and
telecom.
250
Tetyana
Holubeva
Senior
Project
Manager
culvergtat@g
mail.com
ERASMUS+ MASTIS
Company
name
Company main
activities
No.of
employees Name Position Contact
Aura Software
Company
Learning software,
sometimes custom,
sometimes as products
like Bright. HR
integrations, staff
competency workflow
and review processes.
170
Volodymyr
Chepyrnoy
CEO &
Founder
vladimir.chepu
om
LLC IKROK
Software
manufacturer and
service provider for
the development,
quality control and
maintenance of
information systems
and business
solutions.
180
Gennadiy
Lutvort
VP
Strategic
t
EPAM
Sysytems
Mobile, Frontend,
Embedded.
100 Iryna Barchuk
HR
Manager
+38 (0432)
551294
InnoVinn
Telecommunication
Projects
230
Yurii Skydan
+38(0432)531
011
+38(0432)531
012
+38(0432)525
433
Playtika
Development of own
products, 10
multiplatform social
games. Vinnitsa
Center is involved in
the development of a
large-scale
Slotomania game, as
well as the Caesar
Casino.
150
Dmitryi
Balhovskyy
+38099 562 09
14
RIA Media
Corporation
Sites -classifiers 28 Roman Melnyk CEO
romcom77@g
mail.com
Sitecore
Sitecore Foundry
(extension to the
Sitecore DMS -
Experience Explorer
analytics system), and
Sitecore Media
Framework for
integration with
MediaAuto,
Brightcove media
platforms.
20
Dmitry
Vasilinenko
Managing
Director
+380432 555-
200
Spilna
Sprava
Digital Media 75 Volodymyr
Kotsyubinsky
CEO vkotsyubinsky
@sprava.net
ERASMUS+ MASTIS
Company
name
Company main
activities
No.of
employees Name Position Contact
SysIQ
Astound
Commerce
E-commerce and
creates online stores
based on the
platforms
Demandware,
Magento, IBM
Websphere and
Intershop Enfinity.
78
Anna
Zagorodniuk
IT
Recruiter
+38 (067) 328-
91-31
Win
Interactive
Computer game
platforms, Mac, Web,
iOS, social networks
Facebook, VKontakte,
Odnoclassniki, Orkut,
mobile devices.
400
Tetiana
Shulikina
HR
manager
Olha.Kravchen
ko@win-
interactive.co
m
Short description of meeting goals and results
At the beginning of the meeting we presented MASTIS project objectives and outcomes to representatives
of Vinnytsia business sector. After presentation of MASTIS project, we had discussion with stakeholders on
the following topics/questions:
2. Needs for IT staff (how many, level of degree needed, etc.)
Greater part of positions, required by Vinnytsia-based companies, correspond to Bachelor education level.
This is connected with basic business-model of these enterprises, as this model is outsourcing –oriented. In
this case, for mass coding of the needed functional of the ordered software applications Bachelor education
level is sufficient. Far less numerous number of positions (up to 25% of the total number) require Master
education level from the position of leading specialist and developers team manager of the company,
additionally , mandatory requirement for such employed is 4-5 years of production experience on the position
of the developer and availability of stable soft skills. However, the following peculiarities were revealed in
four categories of Vinnytsia-based companies, classified as a result of the interviews and enquiries.
1. Companies specialize in creating software products like digital media, electronics and
telecommunications. Appreciable staff turnover is observed, that is why, regular measures, aimed at
mass recruiting of the staff and candidates selection, are taken.
2. Business IS like healthcare, finance, retail. For candidates selection joint measures and consultations
with VNTU are used, such as a) annual need in new employees is not great (up to 5 persons) and b)
as a rule , enterprises are managed by the graduates of our University.
3. Companies specialize in software mobile systems for Android / iOS / Windows Phone. Orientation
of the companies, mainly, on the graduates of VNTU showed the efficiency of such measure as the
organization of affiliated branches of graduate Departments at these enterprises for efficient solution
of their staffing problems.
4. Companies specialize in the development of social games. Competitive combination of affiliated
branch of the Department activity in the sphere of the staff problems and organization of own
selection on labor force market of separate experienced specialists.
3. Training methods for new employees practiced in Vinnytsia-based companies
For selection of specialists, depending on the field of work, Vinnytsia-based companies apply tests, interviews
or tasks, developed by the company itself. For positions that correspond to Master education level, as a rule,
English language proficiency test (conversional English and translation). But official confirmation of the
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command of the language, for instance, B2 certificates is not required. For candidates having approximately
equivalent grades for professional knowledge/skills and foreign language decisive factory is the result of
personal interview, conducted by personal commissions. Possible variant may be the recommendation to the
candidate to complete independently certain training course and obtain corresponding certificate of the
independent organization (both professional and in the field of soft skills) during probation period.
In the process of work, regular trainings are practiced to improve professional skill of certain employees. As
a rule, professionals of the company act as teachers but lately, invited experts, particularly, teachers from
VNYU are involved to conduct trainings. Companies specialize in creating software products like digital
media, electronics and telecommunications rather frequently conduct on-line seminars, workshop, and
conferences for separate categories of specialists. For such events highly-qualified foreign and Ukrainian
specialists are involved.
During surveys, interviews in all four categories of Vinnytsia-based companies interest in participating in
start-ups of «Sikorsky Challenge» school, originated by VNTU in Vinnytsia, was revealed. Aim of such
cooperation between IT-company and VNTU – provide efficient training of creative employees of the
companies for generation and development of own innovation decisions, directed on the solution of internal
production problems.
4. Chief qualities possessed by people who have studied IT at Faculty for CSA (FSCA), VNTU
Stakeholders, in the interviews underline high level of mastering theoretical and practical skills of research
and construction of modern computer systems, possessed by the graduates of the Department. This concerns
both software and hardware parts of computer systems, as well as, problems of mathematical modeling and
systems optimization.
Also such qualities were noted: possess skills to apply various specialized program packages, ability to solve
the problems of innovation character, ability to plan projects, realize monitoring of project realization, control
and its regulation, ability to perform the management of costs, risks and quality of the project; ability to
develop and study intelligent systems of data control and processing; ability of professional communication.
Besides basic professional competences in IT-sphere, the graduates of the Department possess the following
skills:
Ability to rapidly adopt and constantly study something new.
Ability to fairly assess the possibilities of technologies and their application in a specific production
situation.
Command of English language on basic level, sufficient for communication with customers.
In the sphere of Soft Skills Stakeholders wish our graduates to possess such abilities: logic thinking; flexibility
and agility of thinking; ability to analyze the situation; good level of memory performance; high level of
concentration, volume, distribution and refocusing of attention; ability of properly express his/her thoughts;
high level of technical abilities development; mathematical abilities; imaginative power.
Interviewers also expressed their wishes regarding personal qualities, interests, inclinations of their future
employees: attentiveness; punctuality; patience; persistence; purposefulness; responsibility; inclination to
intelligent types of activity; ability to independent decision-making; availability of own opinion.
5. Main failures of the education provided at VNTU
Main failures in the process of training IT specialists are stipulated by objective reasons, common for all the
Universities of Ukraine and subjective reasons, connected with specific features of Vinnytsia National
Technical University.
Objective reasons:
1. Considerable difference in development rate of theory and practice of IS and rate of change of the
content and technology of education. Masters training is closely connected with the program of
education of Bachelors and is directed to obtained the additional competences, providing the
possibilities to participate in research, innovative and teaching activities, initial levels of teams
management. Bachelor / Master training program is drawn and approved for 5-years period and
cannot be changed during this period (requirements of the Ministry of Education), at the same time
situation in IS-sphere has greatly changed.
2. Low level of University financing, as a result:
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- not sufficient funds are available for invitation of highly skilled (and highly paid) professionals
for delivering separate courses from IT-companies and lecturers from European Universities;
- limited possibilities for updating hardware and software;
- problems with selection of students able and interested in obtaining necessary competencies.
3. Difficult material state of students and high competition on labour market in IT-sphere, as a result
capable and initiative students try to start their carrier in IT-company as early as possible, to the
detriment of education.
4. Students have limited possibilities of practical mastering English language, on the level, sufficient
for IT specialist, that hampers the obtaining of the first working place in IT-company.
5. Formation of Ukraine as independent state stipulated the necessity to include in the curriculum
disciplines, aimed at formation of civic awareness. This resulted in considerable reduction of
volume of special trained.
1. Subjects of professionally-oriented
humanitarian and social-economic
training.
2. Subjects of general professional and
practical training.
3. English for business communicator.
4. Methodology and organization of
scientific research.
5. Pedagogies, psychology and
methods of teaching at higher
education establishments.
6. Specialized subjects.
Figure 6 – Structure of IT-education
Subject- related reasons and failures
1. Traditionally the curricula at VNTU are unnecessarily detailed. Subjects are subdivided into still
smaller units. This is stipulated by the desire to simplify the process of securing certain subjects for
the teachers. At the same time, such procedure substantially limits the possibility of rapid adaption of
programs to market requirements.
2. The possibilities of students’ selection of special subjects are limited at the University.
3. Transition to teaching special subjects in English takes place very slowly.
4. Students of the University are not sufficiently motivated to improve the level of education, they are
often limited by minimal necessary material, required for obtaining the first job in IT companies.
They hope for further individual advanced training, however, they fail to realize their plans, due to
the lack of sills of intensive and systematic education.
5. University does not fully use the possibilities of mixed education, when part of the curriculum is
covered by the students in the form of distance special courses in leading Universities and companies.
6. How quality of University education could be improved in cooperation with IT companies
/business sector
VNTU has to bring up to date the system of education and update the curriculum in accordance with
market requirements, at the same time, the existing system of financial and labor resources flows in staff
training system for IT-sphere should also be modified. As a result of discussions a number of problems of
VNTU, that could be solved in cooperation with IT-companies were distinguished, namely:
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VNTU is oriented on the formation of specialists of rather wide profile that are not ready for
independent, unsupervised work in IT-sphere immediately after graduation and require additional
training in corresponding IT-companies.
High academic load of teacher’s stuff of the University prevents them from efficient upgrading their
professional skills and implement the obtained scientific results.
Lack (or small number) of structures, available at the University, that realize the developments on
requests of the enterprises.
Greater part of design projects and graduation papers are not connected with real projects, high-
technological equipment and programming tools.
Lack of resources and facilities of innovation development of scientific-engineering production and
corresponding orientation of IT curriculum in VNTU.
Cooperation with IT-companies will enable to solve the above-mentioned problems and redirect the
education process on formation of specialists able to create and realize their own innovation products on
modern technological level. To achieve these objectives the following models of cooperation between
scientific-engineering potentials of VNTU and business are proposed to be realized:
a. Organization of common structure on the base of VNTU and business-enterprise aimed at
additional training in the sphere of actual specialized courses.
b. Involvement of the teaching staff of the University in the development of the curricula, oriented
on training specialists in challenging special courses and their teaching.
c. Creation of mixed teams, comprising the representatives of companies, teachers and students for
realization of IT-projects, having both commercial and educational value.
d. Initiate and develop the start-ups schools in VNTU, with wide participation of business
companies.
7. ICT competences required by stakeholders
For requirement specification of ICT competences required by stakeholders we have used:
3. meeting with representatives of business (stakeholders )
4. online questionnaire
During meeting and in online questionnaire stakeholders used Likert scale 1-3 for grading competences
(1-Not important; 2 - important; 3 -Very important).
6.1. ACM-AIS MSIS 2016 competency specification grades During meeting (workshop) stakeholders rated ICT competences defined in ACM-AIS MSIS 2016 MSc
Information System curriculum
(https://www.dropbox.com/s/uze04o4ivzmsx4y/MSIS2016_second%20deliverable_3-21-
2016.pdf?dl=0) in following areas and categories:
1. Business Continuity and Information Assurance
2. Systems Development and Deployment
3. Data, Information and Content Management
4. Ethics, Impacts and Sustainability
5. Enterprise Architecture
6. IS Strategy and Governance
7. Innovation, Organizational Change and Entrepreneurship
8. IS Management and Operations
9. IT Infrastructure
Average result of stakeholders grades for AIS MSIS 2016 competences are presented in Table 2.
Table 2: Stakeholders grades of AIS MSIS 2016 competences
Competence grades
Not important
(1)
Important
(2)
Very
important
(3)
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1. Business Continuity and Information Assurance
1.1.Managing and implementing cybersecurity 2,16 1.2.Monitoring system operations 2,86
1.3 Managing system recovery 2,28 1.4 Managing Information Systems risks 2,4
1.5 Protecting IT assets 2,9 1.6 Developing information assurance strategy 2,64
1.7 Continuity engineering 2,16 1.8 Implementing and managing quality audit
processes 2,4 1.9 Assuring safety throughout systems lifecycle 2,64
2. Systems Development and Deployment
2.1 Selecting between systems development approaches 2,52
2.2 Managing plan-based, hybrid, and agile development approaches 2,82
2.3 Specifying and documenting systems requirements 2,68 2.4 Implementing and testing an application 2,4
2.5 Designing systems 2,4 2.6 Installing and integrating a new application 2,64
2.7 Managing external systems development resources 1,68 2.8 Managing IS development projects 2,4
3. Data, Information and Content Management
3.1. Selecting appropriate data management
technologies based on the needs of the domain 3,38 3.2. Securing domain data and protecting user privacy
and organizational intellectual property using appropriate technical solutions 2,64
3.3. Designing and implementing a data warehouse using a contemporary architectural solution 2,4
3.4. Creating a scalable infrastructure for large
amounts of data using parallel and distributed
technologies 2,86 3.5. Developing and implementing organizational
information management policies and processes 1,68 3.6. Integrating and preparing data captured from
various sources for analytical use 2,88 3.7. Selecting and using appropriate analytics methods 2,28
3.8. Designing and implementing architectures for
organizational content management systems 2,28
4. Ethics, Impacts and Sustainability
4.1. Designing and managing sustainable IT operations 2,04 4.2.Managing IT facilities sustainably 2,16
4.3. Aligning IT with organizational sustainability policy 1,8
4.4. Managing sustainable procurement practice 2,04 4.5. Managing contracts ethically 2,16
4.6. Maintaining compliance with legislation, regulations, and standards 2,76
4.7 Ensuring that protection of privacy and integrity guide all IT practices 2,04
4.8 Maintaining an ethical culture 2,52
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4.9 Understanding the ethical implications of IS- related decisions 2,28
5. Enterprise Architecture
5. 1.Understanding enterprise architecture principles and the value it provides to businesses 2,76
5.2. Participating in building and maintaining an EA 2,28 5.3. Communicating and deploying an EA 2,04
5.4. Using an EA to influence IS/IT related organizational improvement projects 2,04
6. IS Strategy and Governance
6.1 Conducting IS strategic analysis 2,28 6.2 Managing IS/IT sourcing strategies 1,92
6.3 Engaging in IS strategic planning 2,16 6.4 Planning and implementing IS governance 2,4
6.5 Planning and improving sustainability 1,92
7. Innovation, Organizational Change and Entrepreneurship
7.1.Understanding where and how to monitor the technology environment 2,28
7.2 Engaging in entrepreneurial thinking 2,04 7.3 Developing a business plan 2,64
7.4 Innovating by exploiting an emerging method or
technology 2,84 7.5 Understanding how to apply creative problem
solving to technology-related issues 2,92 7.6 Contributing to organizational development 2,28
7.7 Identifying opportunities for and designing process improvement 1,92
7.8. Analyzing and documenting business activities 2,52
8. IS Management and Operations
8. 1 Know and apply widely used Project Management tools and techniques 2,64
8.2 Managing the IS/IT function 2,04 8.3 Managing IS/IT staff 2,16
8.4 Managing IS/IT service production 1,92 8.5 Managing IS/IT sourcing models 2,04
8.6 Managing and coordinating information resources 2,68 8.7 Implementing relevant IT governance frameworks
within the organization based on strategic guidance 2,28 8.8 Understanding laws and regulations directly
affecting IS/IT management and operations 2,28 8.9 Managing IS/IT projects and programs 2,84
8.10 Managing IS/IT project portfolios 1,92 8.11 Managing software and hardware development
and maintenance 2,78
9. IT Infrastructure
9.1 Specifying and monitoring infrastructure contracts 1,92 9.2 Negotiating contracts and managing infrastructure
vendors 2,64 9.3 Risk infrastructure management 2,28
9.4 Designing virtualization solutions 1,56 9.5 Designing infrastructure solutions using external
service provider(s) (cloud computing) 1,92
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9.6 Maintaining a set of standards and policies and
understand the key laws and regulations to relevant
infrastructure decisions 2,04 9.7 Monitoring emerging technologies to understand
their potential to support the domain 2,86
3. Report about meetings with alumni
The department of computer systems and automation of Vinnitsia National Technical University originated
from the Department of Automation and Computer Engineering, founded in 1974. Every year, on the 12th
of April, the meeting with alumni takes place. They share their experience. Their opinions enable to
formulate real assessment of the results of education process.
The alumni state that the development of IT education in Vinnytsia and in Ukraine on the whole
requires the solution of a number of urgent problems, namely:
1. The system of accelerated retraining on the base of previously obtained higher education in order
to get new qualification in the sphere of IT technologies requires further development.
2. University does not possess sufficient amount of modern equipment, programming faculties, in
particular licensed software. As non-profit organization, VNTU does not have the possibility to earn needed
amount of money and spend it for the development and upgrading of material IT base. The procedure of
tender purchases creates additional obstacles for the process of supplying modern equipment to the
departments of the University.
3. IT companies do not have possibilities and motivation to support the development of IT-education
by means of direct investing financial resources into the University, as it does not pssess the possibility to
independently administrate funds.
4. Mechanism of commercialization of the results of research, carried and at experimental base of
VNTU does not exist.
5. The University suffers a shortage of qualified specialists among teaching staff, versed in
specialized applied aspects of IT, this limits the quality of IT-specialty students training. The given problem
is connected with far lower level of teaching staff payment at higher education establishments of Ukraine as
compared with the level of payment in IT-sphere. This makes the work in Universities non-attractive for IT-
specialists. However, alumni underline that the content of Ukrainian IT-specialists training corresponds to
world practice of training that enables to introduce the join programs of Dual Master ’s degree Diplomas,
issuing by Ukrainian and foreign national Universities. International cooperation of Ukrainian specialists in
the sphere of IT technologies with foreign colleagues shows that our foreign partners are satisfied with the
quality of IT training of Ukrainian graduates.
The analysis of the discussions, taken place, enables to outline a number of important problems,
solution of which is mandatory for improving the quality of training of Ukrainian specialists in the sphere of
IT technologies, namely:
1. In towns and cities where the schools for training IT specialists are organized, it is it is expedient
to intensify efforts, aimed at creation of technology parks, with the attraction of venture capital, these
measures would mobilize the potential of IT-sphere and provide dynamic growth of IT sector.
2. It is necessary to introduce amendments to National occupational classificatior ДК003:2010
regarding IT-professions for occupational and qualification level “bachelor” and “master”. The following
standard should be taken as the base: Standard Occupational Classification (SOC) System in the Section
15-0000 Computer and Mathematical Occupations (15-1000 Computer Specialists, 15-1010 Computer
and Information Scientists, Research, 15-1020 Computer Programmers, 15-1030 Computer Software
Engineers, 15-1031 Computer Software Engineers, Applications, 15-1032 Computer Software Engineers,
Systems Software, 15-1040 Computer Support Specialists, 15-1050 Computer Systems Analysts).
3. It is necessary to include Vinnytisa-based IT companies to the system of IT-spesialists training at
the University, according to the following scheme: the first part of the day is dedicated for the study of students
at the University to obtain fundamental knowledge, the second part of the day – work at IT companies, starting
from the 3-4 years of study. Such forms of IT companies and University cooperation are possible: University
laboratories under control or management of IT-companies, master-classes, conducted by IT companies on
separate subjects; development and proposals regarding curricula; contests of students projects on the area of
research, suggested by IT companies; students design construction offices, managed by IT-companies;
diploma projects supervision by the specialists of IT companies, reviewing of diploma projects by the
specialists of IT companies.
Conclusion
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VNTU combined several methodologies for revealing and specification of Stakeholders Requirements for
ICT competences required from Information Systems higher education degree profile. Based on the analysis
of stakeholders’ requirements & current IT-education, current and future trends in IT-industry the description
of Degree Profile, list of competences & learning outcomes will be developed.
Requirement specification shows that Vinnytsia businesses need quality graduates.
The main problems of education quality improvement are:
VNTU is oriented on the formation of specialists of rather wide profile that are not ready for
independent, unsupervised work in IT-sphere immediately after graduation and require additional training in
corresponding IT-companies. Lack (or small number) of structures, available at the University, that realize
the developments on requests of the enterprises.
Greater part of design projects and graduation papers are not connected to real projects, high-
technological equipment and programming tools.
Lack of resources and facilities of innovation development of scientific-engineering production and
corresponding orientation of IT curriculum in VNTU.
First of all, the companies from Vinnytsia need such Master's competences in the field of information systems
as: Monitoring system operations, Protecting IT assets, Managing plan-based, hybrid and single development
approaches, Creating a scalable infrastructure for large amounts of data using parallel and distributed
technologies, Integrating and preparing data obtained from various sources for analytical use, Innovating by
exploiting an emerging method or technology, Understanding how to apply creative problem solving to
technology-related issues, Managing IS/IT projects and programs, Monitoring emerging technologies to
understand their potential to support the domain.
The following issues are very important for Masters : Systematic competences, Good knowledge of English,
Social/personal competences, Information systems administration skills, Research and academic/analytical
competences.
As results of the dialogue between the VNTU and the stakeholders such priority areas of cooperation are
determined :
a. Organization of common structure on the base of VNTU and business-enterprise aimed at additional
training in the sphere of actual specialized courses.
b. Involvement of the teaching staff of the University in the development of the curricula, oriented on
training of specialists in challenging special courses and their teaching.
c. Creation of mixed teams, comprising the representatives of companies, teachers and students for
realization of IT-projects, having both commercial and educational value.
Lviv Polytechnic National University
1) Pre Research
Introduction
Lviv – is a city of regional importance in Ukraine, the administrative center of Lviv region,
national - cultural and educational - scientific center of the country, a major industrial center and
transportation hub, is considered as the capital of Galicia and the center of Western Ukraine. In terms
of population – it is the seventh city in the country (as of 2016, 758 500 residents lived in Lviv [Main
statistical office in Lviv region]). Center of Lviv agglomeration with a population over 1 million
people. Lviv region has an area of approximately 21,800 km². The region runs international
communications that connect Ukraine with Poland, Slovakia, Hungary and Romania.
Pre-research - An overview of Lviv IT sector
The city of Lviv is one of the main centers of the IT industry in Ukraine. As of December 11,
2015 there were 192 IT companies in Lviv. Among them, 4 large (over 400 employees), 16 medium
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(150-300 employees), 99 small (10-110 employees) and 73 microcompanies (3-7 employees). About
88.4% of Lviv IT companies are outsourcing, 3.2% - outstaffing and 8.4% are products companies.
Lviv IT companies mostly work with the areas where people are mostly open to outsourcing.
The city is rich in IT talents, but not rich in IT businessmen. The main problems that arise in Lviv
IT companies are the following:
1. Low competitiveness compared to foreign companies
2. The loss of competitive positions on the world market
3. Underdevelopment of the domestic IT market
4. Migration of the IT companies from the east of the country, increasing competition for
human resources
5. Headhunting
6. Lack of IT events, venture funds
7. Lack of office space
According to research [Lviv IT Cluster] today in the city there are from 13,513 to 15,155 IT
professionals and 3188-4830 freelancers and employees of IT departments in other areas of the city.
It is about 60 IT professionals by 1000 of the working population in Lviv. About 48% of them are
with full profiled higher education, more than 18% -work over their own startup in the IT field.
Age of IT employee in Lviv ranges from 18- to 30 years old, average age - 26 years old. About
23% of the IT specialists are women.
Today in Lviv there are 8 higher educational institutions of the III-IV accreditation, and 10
colleges that train IT professionals. One of the eight higher education institutions of Lviv is Lviv
Polytechnic National University (LPNU). Institute of Computer Science and Information
Technology, which is a unit of LPNU, trains IT specialists in the following specialties:
1. Information control systems and technologies
2. Information technologies of design
3. Systems of artificial intelligence
4. System design
5. Project management
Among its main advantages there is the newly created master's program in two directions -
Data science and Artificial intelligence. In the 2013-2014 academic year educational establishments
of Lviv released about 4106 of IT graduates, among them - about 989 - masters. In the 2014-2015
academic year more than 12232 students are enrolled in IT specialties. In 2016-2017, the number
significantly increased. However, among the problems of human capital of the IT sector in Lviv there
are the following:
1. Skilled IT professionals who are not involved in self-development
2. Stiff competition in the IT labor market: demand exceeds supply
3. The outflow of skilled workers abroad
4. Lack of staff with middle level of qualification
5. Low level of English of IT professionals
6. The lack of skilled organizers of IT meetings
7. Lack of qualified speakers for the events
8. Unbalanced correlation of employees skills and their salaries level
9. Lack of quality education and professional training that does not meet modern requirements
to IT – specialists.
Over the past two years Lviv has become a powerful IT business center. The turnover of the
IT industry in Lviv is about 14.4% of the city GRP. Besides tax deductions, we may look at the
different effect - employees of the IT industry spend a lot of money. Nevertheless 200-300 million
dollars arrive into the economy of the city Lviv and the money is rotating here.
Generally, we may observe the following trends in Lviv IT market:
1. The growth of the market remains positive, although it lost pace due to the situation in the
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country
2. The export market is growing, but domestic demand remains poor
3. Number of the IT professionals relocation abroad has been gradually decreasing
4. Increase of the IT professionals pool by relocation from eastern part of Ukraine
5. Companies call Krakow as a city - rival for Lviv
6. Rising of prices and costs for the offices maintenance and operation
7. The number of juniors on the market has been increasing (especially QA-specialists, mainly
by increasing of the corresponding schools and exchange ideas number that this profession is
characterized by the lowest threshold of entry in the IT industry)
8. "Staff scarcity" is one of the IT companies problems
9. Revenue is growing more slowly than in previous years
10. Minimum income decreased at the "input" of specialist in the IT sector (primarily due to
the "switchers" - candidates who come from other sectors)
11. Some IT companies experienced difficulties in existing customers retaining
Based on the analysis we may claim, by the large number of IT educational establishments, the
growing demand for skilled professionals, relatively developed infrastructure of IT market, Lviv
became a major center of the IT industry in Ukraine. Taking into account the problems of human
capital especially regarding the quality of education, there is an urgent need to improve its efficiency.
Realization of this is possible with the close interrelation with employers of IT industry in the region,
identification of basic competencies of the IT professionals who are needed for the market. The
solution of these tasks happened during the reporting period within the project MASTIS.
2) Online questionnaire
WP1 leader prepared questions and sent guidelines and link for MASTIS online questionnaire.
For the purpose of Requirements Analysis, Lviv Polytechnic National University sent out online
questionnaire to the graduates of the department of automatic control systems, who work in the IT
sector of Lviv region. The analyzed data are shown in Table 3.
3. Report about networking
Specify the Stakeholders
Lviv Polytechnic National University is one of the oldest universities in Eastern Europe.
Institute of Computer Science and Information Technology, as a structural unit of the university
within the six departments trains IT specialists in different areas. Department of Automated Control
Systems operates more than 40 years. Today it is preparing bachelors and masters in the most close
to the Information Systems specialty - Information Management Systems and Technologies. Highly
qualified staff of the department currently employs 30 people, including 6 doctors of sciences,
professors and 19 PhDs. Four members of the department in their free from teaching time are
engaged in software development for leading outsourcing firms of Lviv.
Research interests of teachers and staffs of the department of automated control systems are
the problems of mathematical, information, software and technical support of automated control
systems. The department is actively involved in the development of basic and applied research for
funds of the state budget of Ukraine. In addition, employees of the department conduct lectures for
the leading universities of Poland.
Department of automated control systems actively cooperates with:
• IT companies;
• Ministry of Education and Science of Ukraine;
• The leading universities of Poland (Institute of Theoretical and Applied Informatics of the
Polish Academy of Science)
The largest partner of the department is a company EPAM Systems. By means of the company
two fully equipped modern laboratories for lectures and laboratory work opened at the Institute of
Computer Science and Information Technology. The company's specialists provide lectures to
students of the department and provide the basis for the practice of bachelor and master students.
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Thanks to close collaboration, experts of the GlobalLogic company regularly provide master
classes for students of the department.
To maintain close links with both business and alumni, the ASU Department uses a variety of
methods:
1. Personal contacts with IT firms of Lviv
2. Active communication with graduates of the Department
3. Engagement of the graduates to conduct master classes
This is what was in the previous report
• Regular monitoring of official national list of IT companies provided by Chamber of
Commerce
• Using personal and friend's contacts of professors and assistants
• Alumni
Over the past five years, more than 90% of graduates work in the outsourcing companies of
Lviv. Since the last ones are the most interested in preparation of highly qualified graduates, they
were involved in determining of the actual competences for Masters of Information Systems.
Report about meetings with stakeholders
There were meetings with representatives of large and small IT companies, which determined
the degree of importance of each of the proposed list of all competencies. The names of companies,
FIA representatives and their contact details are given in the table below.
Company name
Company main
activities
No.of
employe
es
Name Position Contact
WebCodium Web
Development 46
Volodymyr
Yakymovych
Founder &
EPAM Software
development 250
Volodymyr
Kolida,
Volodymyr
Staschenko
Senior
Software
Engineer,
Senior
Software
Engineer
Exoft
Desktop, web
and mobile
development
65 Ivan Shikht Co-founder
& CEO [email protected]
SoftServe
Software
development and
consultancy
services
4000 Zenoviy
Veres
Solution
Architect [email protected]
ArtBrains
Software
Development and
maintains of
business software
solutions
30
Petro
Kovalchuk
CEO &
Owner [email protected]
Lohika
Software
development
company
specializing
in product
innovation and
engineering
services for
cutting-edge
technology
companies
700 Serhiy
Batyuk
Technical
Lead
Short description of meeting goals and results
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At the beginning of meeting we have presented MASTIS project objectives and outcomes to
representatives of business sector. After presentation of MASTIS project, we had discussion with
stakeholders on following question:
8. ICT competences required by stakeholders
For requirement specification of ICT competences required by stakeholders we have
used:
1. meeting with representative of business (stakeholders )
2. online questionnaire
During meeting and in online questionnaire stakeholders used Likert scale 1-5 for
grading competences (1-Not important at all; 2 -Very unimportant; 3 - Somewhat important; 4 -
Very important; 5 - Extremely important).
6.1. ACM-AIS MSIS 2016 competency specification grades In following areas and categories:
1. Business Continuity and Information Assurance
2. Systems Development and Deployment
3. Data, Information and Content Management
4. Ethics, Impacts and Sustainability
5. Enterprise Architecture
6. IS Strategy and Governance
7. Innovation, Organizational Change and Entrepreneurship
8. IS Management and Operations
9. IT Infrastructure
Average result of stakeholders grades for AIS MSIS 2016 competences:
Competence grades
Not
important
at all
(1)
Very
unimportant
(2)
Somewhat
important
(3)
Very
important
(4)
Extremely
important
(5)
1. Business Continuity and Information Assurance
1.1.Managing and implementing cybersecurity 4,17
1.2.Monitoring system operations 2,83
1.3 Managing system recovery 3,33
1.4 Managing Information Systems risks 2,67
1.5 Protecting IT assets 3,00
1.6 Developing information assurance strategy 2,67
1.7 Continuity engineering 2,50
1.8 Implementing and managing quality audit processes 3,17
1.9 Assuring safety throughout systems lifecycle 4,17
2. Systems Development and Deployment
2.1 Selecting between systems development approaches
4,33
2.2 Managing plan-based, hybrid, and agile development approaches
3,83
ERASMUS+ MASTIS
2.3 Specifying and documenting systems requirements 4,00
2.4 Implementing and testing an application 4,17
2.5 Designing systems 5,00
2.6 Installing and integrating a new application 3,33
2.7 Managing external systems development resources 3,00
2.8 Managing IS development projects 3,33
3. Data, Information and Content Management
3.1. Selecting appropriate data management
technologies based on the needs of the domain 4,67
3.2. Securing domain data and protecting user privacy and organizational intellectual property using
appropriate technical solutions 4,33
3.3. Designing and implementing a data warehouse using a contemporary architectural solution 4,50
3.4. Creating a scalable infrastructure for large
amounts of data using parallel and distributed
technologies 4,83
3.5. Developing and implementing organizational information management policies and processes 3,50
3.6. Integrating and preparing data captured from various sources for analytical use 3,33
3.7. Selecting and using appropriate analytics methods 3,17
3.8. Designing and implementing architectures for
organizational content management systems 3,17
4. Ethics, Impacts and Sustainability
4.1. Designing and managing sustainable IT operations 2,83
4.2.Managing IT facilities sustainably 2,67
4.3. Aligning IT with organizational sustainability
policy 2,17
4.4. Managing sustainable procurement practice 1,50
4.5. Managing contracts ethically 2,33
4.6. Maintaining compliance with legislation, regulations, and standards 3,00
4.7 Ensuring that protection of privacy and integrity guide all IT practices 3,50
4.8 Maintaining an ethical culture 2,67
4.9 Understanding the ethical implications of IS- related decisions 2,00
5. Enterprise Architecture
5. 1.Understanding enterprise architecture principles and the value it provides to businesses 3,17
5.2. Participating in building and maintaining an EA 3,00
5.3. Communicating and deploying an EA 3,17
5.4. Using an EA to influence IS/IT related organizational improvement projects 2,83
6. IS Strategy and Governance
6.1 Conducting IS strategic analysis 3,50
6.2 Managing IS/IT sourcing strategies 3,00
6.3 Engaging in IS strategic planning 3,67
6.4 Planning and implementing IS governance 3,33
6.5 Planning for and improving sustainability 3,33
7. Innovation, Organizational Change and Entrepreneurship
ERASMUS+ MASTIS
7.1.Understanding where and how to monitor the technology environment 3,50
7.2 Engaging in entrepreneurial thinking 3,67
7.3 Developing a business plan 3,17
7.4 Innovating by exploiting an emerging method or
technology 4,50
7.5 Understanding how to apply creative problem solving to technology-related issues 4,17
7.6 Contributing to organizational development 3,33
7.7 Identifying opportunities for and designing process improvement 3,67
7.8. Analyzing and documenting business activities 3,00
8. IS Management and Operations
8. 1 Know and apply widely used Project Management tools and techniques 4,00
8.2 Managing the IS/IT function 2,50
8.3 Managing IS/IT staff 2,67
8.4 Managing IS/IT service production 2,83
8.5 Managing IS/IT sourcing models 2,33
8.6 Managing and coordinating information resources 3,00
8.7 Implementing relevant IT governance frameworks within the organization based on strategic guidance 2,83
8.8 Understanding laws and regulations directly affecting IS/IT management and operations 2,67
8.9 Managing IS/IT projects and programs 3,33
8.10 Managing IS/IT project portfolios 2,17
8.11 Managing software and hardware development and maintenance 2,83
9. IT Infrastructure
9.1 Specifying and monitoring infrastructure contracts 2,50
9.2 Negotiating contracts and managing infrastructure vendors 3,17
9.3 Risk infrastructure management 3,50
9.4 Designing virtualization solutions 3,83
9.5 Designing infrastructure solutions using external service provider(s) (cloud computing) 4,17
9.6 Maintaining a set of standards and policies and
understand the key laws and regulations to relevant
infrastructure decisions 3,17
9.7 Monitoring emerging technologies to understand their potential to support the domain 4,50
Report about meetings with alumni
The Automated control systems department (ACS) of Lviv Polytechnic National University
works closely with its graduates. The base of contacts, occupation and work places is constantly
updated. Famous graduates of the department are involved in the development, especially providing
of material support to ACS department. In addition, they are invited to give master classes at the
department.
The center of information support of Lviv Polytechnic National University as a structural unit
responsible for providing information to the university in terms of 2017 aims to create a social
network for university graduates. It will enable closer cooperation and allow more efficiently
updating the information about graduates.
ERASMUS+ MASTIS
In 2014, before his 40th universally ACS Department released a sketch, stating all graduates
since 1974 (Department of ACS - 40: Historical and bibliographic essay / way.: BI Balych, AE
Batiuk , RV Behota, A. Doroshenko, MO Medykovskyy, KN Obelovska, IG Tsmots, S. J. Shpak. -
Lviv, Lviv Polytechnic National University Publishing House, 2014. - 292 p. ISBN 978-617-607-
685-8 in Ukrainian)
The cooperation with graduates took place remotely under the project. Graduates who work in
the area information systems have received and filled in the questionnaire.
Conclusion
LPNU have combined several methodologies for discovering and specification of
Stakeholders Requirements for ICT competences required from Information Systems higher
education degree profile. Based on the analysis of stakeholders’ requirements & current IT-
education, current and future trends in IT-industry the description of Degree Profile, list of
competences & learning outcomes will be developed.
The analysis of the IT market in Lviv region revealed that IT companies, and there are about
200, as noted above, seriously need human resources. Despite the large number of specialized
educational institutions, long list of IT specialties, and a large number of graduates annually, which
is growing every year, the need for professional employee is not satisfied fully.
Lviv IT companies must additionally train future employees at the courses. In particular, in
Lviv Polytechnic there are 3-4 month courses from the companies EPAM, Global Logic for graduates
who wish to work at these companies. Besides Lviv IT companies, at their own expense provide the
opportunity to improve their employees level of English. This are considerable funds, which on the
conditions of the specialist qualitative and professional training at a high school should be in turnover
of the company.
Conducted meetings with representatives of leading companies in Lviv, in addition to
technical skills with relevant IT products helped to identify acute business needs on competences
that graduates of IT specialities should have. Among them the following ones should be highlighted:
entrepreneurial talent, teamwork, thorough knowledge of English, stress resistance, ability to work
with the customer. In addition, meetings with experts in the IT industry has become one of the first
steps of close communication between businesses and university. This is the key to improving the
quality of education at the university, particularly in the IT area.
National Technical University of Ukraine "Igor Sikorsky KPI"
NTU KhPI organized a team of leading specialists of companies to discuss requirements for
the masters competence. The team of Top- managers of IT-companies to support modernization
of masters programs within Mastis project Establishing Modern Master-level Studies in
Information Systems:
1. Valeriy Kondakov - General Director UNITY-BARS
2. Yaroslava Kaduchenko Administrative Director UNITY-BARS
3. Anton Mykhailiuk phD, HR Director of DataArt`s R&D Center in Kyiv
4. Andrii Mykhalniuk , Solution Architect at DataArt
5. Maxym Dybenko Chairman of the NGO Kyiv IT Cluster
6. Oleksandr Kryklia, PhD position: Co-Founder & CTO company: Raccoon Gang
Our discussion took place at meetings of the round table, which was attended teachers of
Department of automated information processing systems and management Faculty of Informatics
and Computer Science National Technical University of Ukraine "Igor Sikorsky KPI". The results
ERASMUS+ MASTIS
of discussions at the meetings of the round table:
THE NECESSARY KNOWLEDGE AND SKILLS FOR MANAGERS IN THE IT SECTOR
1. What and why it is necessary to perform a particular activity or
perform errands.
2. How and by which regulatory documents, regulations, do work or perform
errands.
3. Who do and what tools and means necessary activities or assignments.
4. When and interaction with which teams must perform activities or execution
of the order.
• Leadership and collaboration –- future IT managers program necessaryto develop round
on Administrative personal skills and knowledge.
• Develop skills the ability to find common ground with colleagues, conduct negotiations
properly.
• Critical thinking. Understanding what changes in the environment is a constant
phenomenon, so you need to have skills in change management.
The development of the knowledge obtained bachelor:
• Principles of Architecture IT systems and tools to their design and implementation - to
show the dynamics of the IT industry in the next 2-3 years;
• Cloud Computing –study IaaS, HaaS, SaaS, BaaS (Harware, Infrastructure, Software and
Business as services). It is necessary to pay attention to skills and knowledge transfer
strategy / transformation / migration of local solutions in Cloud technology;
• BigData та Internet of Thinks –development of technology in the next 3-5 years Principles
of development and migration of telecommunication systems .
Operational management:
• Principles of automated and regulated processes in the field of IT services within
companies;
• Software development - RUF, Agile, SCUM, Waterfall;
• Operational management (SLA, ITIL) ;
• Project Management (PMP, Prince-II) ;
• Audit and IT security (ISO) ;
ERASMUS+ MASTIS
Risk Management:
• Operational Risk;
• Management budgetary costs of cost control;
• Risk Management departments of human resources and staff development;
• Risk management providing services to IBM.
Financial and administrative skills:
• The principles of budgeting and budget control;
• Evaluating and assessing the effectiveness of capital investments and operating;
• Computation efficiency and process automation, changes and improvements in the software
equipped and optimizing IT services;
• Development of programs and staff retention bonus system;
• The ability to calculate the budget for operating and capital expenditures in the period
(support industrial software, payment of licenses;
• IT outsourcing and IT outstaffing - principles and risk circumstances can use such services
Legal aspects:
• Compliance with legal requirements (compliance), the ability to build a system for
monitoring compliance;
• Legal aspects Copyright (need to explain the difference of various legal systems of
copyright USA, Europe, United Kingdom, Ukraine) ;
• Legal aspects of IT security.
IT security:
• Separate and fundamental unit of skill development and understanding of building systems
with IT security must take as a basis the requirements of ISO;
• Show examples of modern industrial solutions - do laboratory (IBM Tivoli, etc.) ;
• Anti-fraud procedures and instruments (development laboratories) .
In total, we received 4 profiles and, we came to the following conclusions:
Table 8: Stakeholders grades of AIS MSIS 2016 competences
Valeriy Kondakov - General Director
UNITY-BARS
Yaroslava Kaduchenko Administrative
Director UNITY-BARS
Anton Mykhailiuk phD, HR Director of
DataArt`s R&D Center in Kyiv
Andrii Mykhalniuk , Solution Architect at
DataArt
Name of company: IT-Enterprise
Primak Оleg - Head of the Center of
training and licensing
IT-Enterprise - a full-featured ERP, MRPII,
MES, APS, EAM, SCM, CRM, - system
covering all aspects of the enterprise, as well
ERASMUS+ MASTIS
Maxym Dybenko Chairman of the
NGO Kyiv IT Cluster
Oleksandr Kryklia, PhD position: Co-
Founder & CTO company: Raccoon
Gang
as ensuring the effective management of the
group companies.
Тel.:+380 (44) 585-90-70 ( 273)
Факс: +380 (44) 585-90-73
E-mail: [email protected], [email protected],
www.it.ua
• Leadership and collaboration –-
future IT managers program
necessaryto develop round on
Administrative personal skills and
knowledge.
• Develop skills the ability to find
common ground with colleagues,
conduct negotiations properly.
• Critical thinking. Understanding
what changes in the environment is a
constant phenomenon, so you need to
have skills in change management.
The development of the knowledge obtained
bachelor:
• Principles of Architecture IT systems
and tools to their design and
implementation - to show the dynamics
of the IT industry in the next 2-3 years;
• Cloud Computing –study IaaS, HaaS,
SaaS, BaaS (Harware, Infrastructure,
Software and Business as services). It
is necessary to pay attention to skills
and knowledge transfer strategy /
transformation / migration of local
solutions in Cloud technology;
• BigData та Internet of Thinks –
development of technology in the next
3-5 years Principles of development
and migration of telecommunication
systems .
To be able to formalize and set tasks
algorithmization
• Be familiar with the different templates the
software architecture (two-tier architecture,
three-tier architecture, ...)
• Understand the principles of object-oriented
programming, to be familiar with design
patterns
• Have the skills to work with modern
IntegratedDevelopmentEnvironment (IDE).
For example, VS2015, AndroidStudio, ...
• Be familiar with the principles and tools
available for collaborative software
development
• Have the skills to write code using the object-
oriented programming language. For example,
C #
• Have knowledge of the theory and design of
relational databases
ERASMUS+ MASTIS
• Be familiar with the common database
(MSSQLServer, Oracle)
• Having the practical skills necessary for
writing SQL queries. For example, T-SQL and
PL / SQL
Operational management:
• Principles of automated and regulated
processes in the field of IT services
within companies;
• Software development - RUF, Agile,
SCUM, Waterfall;
• Operational management (SLA, ITIL) ;
• Project Management (PMP, Prince-II) ;
• Audit and IT security (ISO) ;
• Had a theoretical knowledge of project
management and software development
Risk Management:
• Operational Risk;
• Management budgetary costs of cost
control;
• Risk Management departments of
human resources and staff
development;
• Risk management providing services to
IBM.
Financial and administrative skills:
• The principles of budgeting and
budget control;
• Evaluating and assessing the
effectiveness of capital investments and
operating;
• Computation efficiency and process
automation, changes and improvements
in the software equipped and
optimizing IT services;
• Development of programs and staff
retention bonus system;
• The ability to calculate the budget for
operating and capital expenditures in
the period (support industrial software,
payment of licenses;
• IT outsourcing and IT outstaffing -
principles and risk circumstances can
use such services
Legal aspects:
ERASMUS+ MASTIS
• Compliance with legal requirements
(compliance), the ability to build a
system for monitoring compliance;
• Legal aspects Copyright (need to
explain the difference of various legal
systems of copyright USA, Europe,
United Kingdom, Ukraine) ;
• Legal aspects of IT security.
IT security:
• Separate and fundamental unit of skill
development and understanding of
building systems with IT security must
take as a basis the requirements of ISO;
• Show examples of modern industrial
solutions - do laboratory (IBM Tivoli,
etc.) ;
• Anti-fraud procedures and instruments
(development laboratories) .
He was familiar with the technique of secure coding
Average result of stakeholders grades for AIS MSIS 2016 competences
Competence grades
Not
imp
orta
ntat
all
(1)
Very
unimpor
tant
(2)
Some
whati
mport
ant
(3)
Very
import
ant
(4)
elyimportan
t
(5)
Extrem
1. Business Continuity and Information Assurance 1.1.Managin gand implementing cybersecurity
1.2.Monitoring system operations 2 1.3Managing system recovery 4
1.4Managing Information Systemsrisks 3 1.5Protecting IT assets 3
1.6Developing information assurance strategy 2 1.7Continuity engineering 3
1.8Implementin gand managing quality audit processes
12
1.9Assuring safety throughout systems life cycle
ERASMUS+ MASTIS
2.Systems Development and Deployment 2.1Selectingbetweensystemsdevelopmenta
pproaches 13
2.2Managingplan-based,hybrid,and agile developmentapproaches
2
2.3Specifyinganddocumentingsystemsrequirements 3 2.4Implementingandtestinganapplication 13
2.5Designingsystems 12 2.6Installing and integratinganewapplication 18
2.7Managingexternalsystemsdevelopmentresources 11 2.8ManagingISdevelopmentprojects 3
3.Data,InformationandContentManagement 3.1.Selecting appropriate datamanagement
technologies based on the need softhe
domain
3.2.Securing domain data and protecting user privacy and organizational intellectual property
using appropriate technical solutions 13
3.3.Design in gand implementing a datawarehouseusing a contemporary architectural
solution 10
3.4.Creating as calablein frastructure for
large amount sofdatausing parallel and
distributed technologies
13
3.5.Developing and implementing organizational information management
policiesand processes
13
3.6.Integrating and preparing datacaptured from various sources for analyticaluse
11
3.7.Selecting and using appropriate analytics methods 10 3.8.Designing and implementing architectures
for organizational contentmanagement systems 2
4.Ethics,Impacts and Sustainability 4.1.Designing and managing sustainable IToperations 3
4.2.Managing IT facilities sustainably 4 4.3.Aligning IT with organizational
sustainability policy 3
4.4.Managing sustainabl eprocurement practice 2 4.5.Managing contracts ethically 2
4.6.Maintaining compliance with legislation,regulations,and standards
3
4.7Ensuring that protection of privacy and integrity guide all IT practices
4
4.8Maintaining an ethical culture 12 4.9Understanding theethical implications of
IS-related decisions 3
5.Enterprise Architecture 5.1.Understanding enterprise architecture
principles and the value it provides to businesses 13
5.2.Participating in building and maintaining an EA 3 5.3.Communicating and deploying an EA 11
5.4.Using an EA to influence IS/IT related organizational improvement
projects
2
6.IS Strategy and Governance 6.1Conducting IS strategic analysis 9
6.2Managing IS/IT sourcing strategies 2
ERASMUS+ MASTIS
6.3Engaging in ISstrategic planning 13 6.4Planning and implementing IS governance 3 6.5Planning for and improving sustainability 4
7.Innovation,Organizational Change and Entrepreneurship
7.1.Understanding where and how to monitor the technology environment
2
7.2Engaging in entrepreneurial thinking 13 7.3Developing a business plan 11
7.4Innovating by exploiting anemerging method or
technology 13
7.5Understanding how to apply creative problem solving to technology-related issues
16
7.6Contributing to organizational development 13 7.7Identifyingopportunitiesforanddesigningprocessi
mprovement 7
7.8.Analyzing and documenting business activities 3 8.ISManagement and Operations
8.1Know and apply widely used Project Management tools and techniques
11
8.2Managing the IS/IT function 2 8.3Managing IS/IT staff 10
8.4Managing IS/IT service production 3 8.5ManagingIS/ITsourcing models 12
8.6Managing and coordinating in formation resources 3 8.7Implementing relevant IT governance
frameworks within the organization based on strategic guidance
3
8.8Understanding laws and regulations directly affecting IS/ITmanagement and
operations
10
8.9ManagingIS/ITprojects and programs 12 8.10ManagingIS/ITproject portfolios 12
8.11Managing software and hardwarede
velopmentand maintenance 9
9.ITInfrastructure 9.1Specifying and monitoring in frastructure contracts 2
9.2Negotiating contract sand managing g in frastructurevendors
2
9.3Risk in frastructuremanagement 13 9.4Designing virtualization solutions 3
9.5Designing in frastructures olutions using externals erviceprovider(s)(cloudcomputing)
14
9.6Maintaining a set of standardsand policiesand
under standthe key law sandregulation
storelevantin frastructuredecisions
11
9.7Monitoring emergingtechnologiest ounderstand their potential to support hedomain
13
1. Questionnaires and for students graduates
We have developed two questionnaires for students and graduates.
3.1General Tuning competences. Self-evaluation in specialty “Information
Control System and Technology”
ERASMUS+ MASTIS
We surveyed 92 students of 5-6 courses and graduates for the purpose of self-
examination about general and IT competences in specialty “Information Control
System and Technology”.
Questionnaires for students includes questions on general competences.
Tuning determines 32 generic competences. The responses indicate 10 companies
requirements for employment :
Capacity to learn and stay up-to-date with learning
Ability to plan and manage time Ability to search, process and analyse information from a variety of sources
Ability to identify, propose and resolve problems
Ability to apply knowledge in practical situations
Ability to work in a team
Knowledge and understanding of the subject area and understanding of the profession
Ability for abstract and analytical thinking, and synthesis of ideas
Commitment to tasks and responsibilities
Conclusions Companies Requirements to Analytical competencies are significantly dissatisfied
Companies Requirements for professional competence are not completely satisfied
