Work Orderand MaintenanceManagementSystem

Managing Your Maintenance Operations Just Got a Lot Easier.

FM Works™ uses an optimal combination of state-of-the-art technologies to provide a cost-effective, integrated solution that makes managing work orders and all aspects of your maintenance operations more efficient and effective. Our powerful software works hand-in-hand with ARCHIBUS®, MicroView FM™, NOMAD™, and other CAFM products to provide a comprehensive solution including Internet, handheld, barcode, and many other capabilities.

Save Money Spend less for FM Works™ and also reduce your overall cost of operations.

Save Time Employ modern communication technologies, like web-based work requests, to save your staff time.

Increase Satisfaction Keep your customers satisfied with pro-active e-mail notification of work status.

Improve Information Get the answers you need about your maintenance operations, with user-friendly search capabilities.

Reduce Complexity Enjoy a single point of access to your maintenance management functions. No more multiple screens and navigation hassles.

Works Manager™ — Powerful and Easy to Use

This efficient and user-friendly interface provides access to all the information you need to effectively manage work orders and all aspects of your maintenance operations. It is the “heart of the system.”

• Usetheflexibleandpowerful“Workflow”bartoorganizeanddisplaytheworkthewayyouneedit.

• Enter,viewandeditmultipleworkrequestsandworkorders simultaneously.

• UseOutlookstyledisplaywithdrag&drop,grouping,sorting,columnplacement,etc.

• Assignworkcrews,trades,parts,tools,chargebackaccounts,etc.inoneplace.

• Trackworkprogress,closejobsandproducereports.

Locateandprocessanynumberofworkordersbyeasilysearchingforanywordcontainedintheworkorderitself,orbyusingspecificcriteriasuchas:

Requestor EquipmentStatus ProblemTypeBuilding Date RangeTrade CraftspersonAndmanymore

w w w . f m w o r k s . c o m

PM Explorer™ — Preventive Maintenance Made Easy

Saves time and increases productivity in managing preventive maintenance.

•ManageyourPMproceduresandschedulesusingthefamiliartouchandfeelofaWindowsOutlook® interface.

•CreateandmaintainPMproceduresfaster,easierandmoreaccurately.

•CreateaPMschedulebydragginganddroppingaPMprocedureontoanequipmententryorgroup.

•AttachanydigitalimageorelectronicdocumenttoaPMprocedureand/orequipment—manufacturer’sspecs,wiringdiagrams,etc.

•Pre-assignmaintenanceworkerstoproceduresorspecificequipmentitems.

• PMscanbecreatedonrooms,grounds or other asset types.

FM Works Mobile™ — FM Works On the Move

ExtendsthepowerofWorkOrderExpressandPartsManagermodulesintoaseamlesshandheldenvironment,andincludesanequipmentsurveymodule.

• WorkExpress–Createnewormanageexistingworkrequests,updatingthestatus,timeworked,notes,etc.

• EquipmentSurveys–Easilyperformfieldsurveys,addnewequipment,updateequipmentdetailsandlocation.Inthe“beancounting”mode,youcanquicklyvalidateyourinventorybyscanningbarcodes.

• PartsManager–Walkaroundthepartscrib,quicklypullingupparts,updatingdataandinventoryquantities,etc.withthebarcodescannerorbytappinginthepartcode.

Work Order Express™ — Empower Your Workers for Maximum Efficiency

Ahighly-focusedanduser-friendlyinterfaceespeciallydesignedfordirectusebymaintenancestaff.

•Canbeaccessedbysupervisorsandindividualworkers.

•Displayanindividualizedlistofassignedworkordersforeachcraftsperson,trade,ordepartment.

• Displayunassignedwork.

• Increaseefficiencyinprocessingrequests.

•Focusattentionontheworkthatneedstobedone.

•Enabledirectentryofworkorderdataandcompletionbyacraftsperson.

•AccessdataanywhereatanytimeusingWindows™,web-enabledorhandheldversions.

•Reduceerrors,increaseaccountability,reduce costs and improve the timeliness of work order data.

• Updateequipmentnotesandviewequipmentdetailsandwarrantyinformation.

Parts Manager™ — Don’t Let Parts Availability Problems Slow You Down

Efficientlyandeffectivelymanageyourpartsinventorytobesurepartsareavailablewhenneeded.

•Maintainaccurateinformationonallpartsinyourinventory.

•Showquantitiesonhand,reserved,ordered,etc.

•Keepup-to-datewithnewlyreceivedparts,adjustments,manualdisbursements,etc.

•Maintaininventoryofasingle part in multiple storage locations.

•Chargenon-inventoryparts,equipmentrentalsandothernon-standard costs to work orders.

e-Works™ — Make the Internet work for you

Optionalfeaturesthatletyoutakemaximumadvantageofthetime-savingandcost-effectivecapabilitiesoftoday’sweb-basedand work routing applications.

ExamplesofcapabilitiesavailableviatheweborcompanyIntranet:

Requestors

•Submitworkrequests

•Checkthestatus of work

•Getnotifiedwhenthework status changes

Workers, Managers, Supervisors, Vendors & Contractors

•Logintogetaccessto assigned and unassigned work

• Getnotifiedbye-mailof assigned work

• Getnotifiedbytextofpriority work

• Updatestatus,entertime,completework

• Checkthestatusofassigned work

• Assign/re-assignresources

• Prioritizework

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F M W O R K S ™

FM WORKS™ COMPONENTS FM Works™isaseparateapplicationbutisfullyintegratedandinter-operativewithARCHIBUS® for maximumflexibility,performanceandcost-effectiveness.

• “Builtfromthegroundup”tobefullyintegratedandcompatiblewithARCHIBUS® — the industry-leadingsystemforTotalInfrastructure&FacilityManagement.

• FMWorksprovidesadditionalfeatures,butreducestotalcost—bothup-frontcostsforsoftwareand implementation — as well as lower costs due to increased efficiency and effectiveness of maintenance operations.

• BasedontheARCHIBUSopendatabaseplatform,FMWorkscaneasilybeintegratedwithotherenterprise-levelsystemsforinformationexchangeanddatasharing.

FMRGisproudtohavebeenawarded“ADNDeveloperoftheYear”byARCHIBUS®.

Also,inrecognitionofFMRG’sleadingroleasadeveloperofapplicationsthatcomplementandenhancetheARCHIBUS®platform,FMRGhasbeenappointedasachartermemberoftheADN(ArchibusDeveloperNetwork)AdvisoryCouncil.

A Tradition of Innovation and Customer SatisfactionFMResourceGroup,thedevelopersofFMWorks,hasastrongtraditionofexceedingcustomerexpectations.ThistraditionisevidentintheinnovativefeaturesofFMWorks,manyofwhichhavecome from our satisfied customers.

Ifyoudon’tseeafeaturethatyouneedinFMWorks—justask.It’sprobablyalready“intheworks”orslatedforafuturerelease.Ifnot,wewillbegladtoconsideraddingittotheproductbecausewestronglybelieveinincorporatingbestpractices—andthebestsourceofthoseisyou,thecustomeronthe front line.

ExamplesofinnovativeproductfeaturesinFMWorks:

• Attachdigitalimages,PDFs,etc.toworkrequests,PMprocedures,andequipment.Thisenableseasydocumentationof“beforeandafter”conditions,specialsituations,attachingspecialinstructions,etc.

• Maintenancedepartmentcodingthatenablesfiltering so each department “sees” only its own workandequipment—butallthedataisavailableto higher-level managers.

• WorkRouterprocessesdefinedbusinessrulesandautomaticallynotifiesworkers,contractors,etc.ofworktobedone,autoassignsanddispatches.

AWARD WINNING INTEGRATION AND INNOVATION

DownloadableVideo Presentationsavailable atwww.fmworks.com

FM Resource GroupSalt Lake City, Utah

Toll Free (800) 942-8293www.fmworks.cominfo@fmworks.com

FMWorks,WorksManager,PMExplorer,WorkOrderExpress,PartsManager,e-Works,WorkRouter,FMWorksMobile, andFacilitiesManagementResourceGrouparealltrademarksofSRXCorporation.ARCHIBUSisaregisteredtrademarkofARCHIBUS,INC.WindowsExplorerisaregisteredtrademarkofMicrosoftCorp.Copyright©2010FMResourceGroupisadivisionofSRXCorporation;allrightsreserved

Works Manager™

PM Explorer™

Work Order Express™

Parts Manager™

e-Works™

Work Router™

Satisfaction Surveys

Mobile Work Express™

Mobile Parts Manager™

Mobile Equipment Surveys™

Modular design allows you to choose the components that best fit your operation for maximum performance at the lowest cost.