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Transcript of Work breakdown structure google day.
Self-Audit Report on Work Breakdown Structure
Work Breakdown Structure of “GOOGLE DAY” Event
By
Athipet Abhijeet
14PGGMS002
Sri Sri University
CUTTACK – 754006
November, 2015
Work Breakdown Structure of “GOOGLE DAY” Event
By
Athipet Abhijeet
Under the guidance of
Shri Sujit Rout
Store manager
Vishal Mega mart.
Sri Sri University
CUTTACK - 754006
November, 2015
Certificate of Approval
The following Self-Audit Report titled "Work Breakdown Structure of GOOGLE DAY
Event" is hereby approved as a certified study in management carried out and presented in a
manner satisfactory to warrant its acceptance as a prerequisite for the award of Master of
Business Administration for which it has been submitted. It is understood that by this approval
the undersigned do not necessarily endorse or approve any statement made, opinion expressed
or conclusion drawn therein but approve the Self audit Report only for the purpose it is
submitted.
Event Guide : Signature…………………………………….
: Name …………………………………………
: Designation…………………………………….
: Address………………………………………..
Tel No……………………………………………
Email:
Name: Athipet Abhijeet
Roll No: 14PGGMS002.
Declaration
This is to declare that all the content in this project is self-attained and is strictly used for
academic purposes. I A. Abhijeet present this report on “Work Breakdown Structure of
GOOGLE DAY Event” as my self-audit report for evaluation. I hereby stand with norms of
the organization and my institute in evaluation of this report. Here’s my duly signed report for
the evaluation. Thanking my faculty mentor and organization support for completion of this
project.
Name:
Registration Numb:
Signature.
Date:
Evaluation Sheet
This is to certify that Mr. Athipet Abhijeet perusing MBA- General Management (Marketing
& Operations) at Sri Sri University, in 2014-2016 batch has completed his self-audit on the
subject work Breakdown structure, towards the partial fulfilment of the requirements for the
award of his MBA degree. His project titled “Work Breakdown Structure of GOOGLE DAY Event”
is being evaluated for grading his performance for the end term of 4th trimester. His evaluation is given
below.
Evaluator Marks Remarks
Organization Mentor
Faculty Mentor
Signature of External Evaluator Signature of Internal Evaluator
ACKNOWLEDGEMENT
It gives me immense pleasure to present a Self-Audit on the topic “work Breakdown Structure”
under the banner of GDG Sri Sri University, a project report as part of the curriculum of ‘Master
of Business Administration’. I would like to thank all the people who gave unending support.
I express my profound thanks to assistant professor. Kaushal Borisagar, internal faculty guide;
and event guide; and my co-organizer, Sarvani Gaddipati and all those who have helped and
helped in completion of this project. I also would like to thank Pudipeddi Sweekruth for his never
ending help in handling the operations of the event.
I would also like to extend my gratitude to all my friends, seniors who helped me in conducting
the event, teaching, non-teaching staff, batch mates of Sri Sri University, who provided moral
support and the much-needed inspiration to conclude the project in time. I would like to
especially thank my parents who are integral part of the project.
Thanking you.
Athipet Abhijeet.
Preface/ Forewords
As Students of project management it is crucial to have an on field experience of the activities
involved in the building and handling the project. As part of the university and carrying an
objective to improve its visibility, events seem to be the best way to showcase/present the inner
talent of the university to external world. “GOOGLE DAY” a one such initiative of students
was taken up the members of GDG Sri Sri University. For better understanding of theory we
planned to do this event as a prototype of a project which will help us in application the
concepts of project in real time. Hence the event was proceedings followed the stages and
norms of project management. The study is about planning and scheduling of the project which
was most crucial in this case. Though the proposal, budget, dependencies were listed they had
a limited effect on the project. Thus highlighting the time management to be most crucial for
the project. The planning and scheduling was done by the entire core team of GDG Sri Sri
University and students of project management. The take away from the project was good
understanding of WBS and resource management.
List of Contents
Introduction
1.1 Introduction to Project Management
1.2 Introduction to Work Breakdown Structure
1.3 Introduction to GOOGLE DAY Event at Sri Sri University.
Study on “Google Day” Event at Sri Sri University
2.1 Characterizing “Google Day Event” as Project
2.2 Work Breakdown Structure of Google Day
2.3 Planning and Scheduling of “GOOGLE Day” Event
Conclusion
Introduction
1.1 Introduction to Project Management:
Production of goods and services can be categorised into 3 types and each of them have a
specific characteristic.
Mass Production: Fixed orientation, difficult to change, Material handling is often
automate, Suitable for very high demand.
Batch Production: Several product are processed in the same facility, Flexibility is
achieved by using general purpose resource, Production planning and control is
complicated, Suitable for relatively small demand.
Non Repetitive production or Projects: Perform to achieved organizational objective or
strategic plans, Perform by individuals, Limited by constraints, including resource
constraints, Planned, executed, monitor and controlled, Past experience is limited value,
Extensive management effort is required, Suitable for very low demand.
Characteristics of a project:
Project has a customer/sponsor
It has stack and stakeholders
It has definable input, control parameters, purpose of end-product
It is unique (as against routine)
It is temporary in a nature
It evolve as it progresses
It involves an element of unfamiliarity
It involve uncertainties and risks
Changes in technology, organization structure, requirements
It is process of working to achieved the goals
It required varied resources
Manpower, money, material, equipment, facilities, IT
Project has defined start and finished dates
Parameters of project are Scope, Quality, Cost, Time and Resource. Among these Parameters
Time, Cost, Resource availability is called as scope triangle (Fig-1). Projects are classified
based as follows.
FIG: 1
Basic project management
Nonprofit project management
Commercial/ for profit project management
R&D project management
New product development management
Government project management: Military project management & National Park
management.
Industrial setting project management: Program management, new venture
management, Product management, Ad hoc committee/ task force management.
Service sector project management: Auditing, management consultancy, fund raising.
Any project follows a basic procedure with following steps. They are
1. Initiation- The initiation process group determines the nature and scope of the project
(i.e. what we are trying to do?). It includes the Business case, Scope and deliverables,
Objectives, Resources needed, Milestone plan and timeline, Cost estimate, Risks and
issues, Dependencies.
2. Planning and Design: The main purpose is to plan time, cost and resources adequately
to estimate the work needed and to manage risk effectively during project execution.
This information forms the project contract, used to gain formal approval to begin work.
I includes, Developing the scope statement, Developing the schedule (Gantt chart),
Developing the budget, Selecting the team, Creating a work breakdown structure,
Identifying deliverables, Risk planning, Communication planning.
3. Execution: Execution consists of the processes used to complete the work defined in
the project management plan, to accomplish the project's objectives. The execution
process involves coordinating people and resources, as well as integrating and
performing the activities of the project. The deliverables are produced as outputs from
the processes performed as defined in the project management plan.
4. Monitoring and Controlling: The monitoring and controlling process group involves
managing and tracking the project, so potential problems can be identified quickly and
corrective action taken. The monitoring and controlling process group ends once the
project has achieved its goals and objectives as detailed in the project contract. It
includes, measuring the ongoing project activities, monitoring the project variables (cost,
effort, scope) against the project management plan and the project baseline. Identifying
corrective actions to address risks and issues, managing changes using our change
control process.
5. Closing: Closing a project means finishing all activities across all process groups, splitting up
the project team, and signing off the project with the customer. A project that is not closed
will continue to consume resources. At this stage the project performance is evaluated from
the closer report. It communicates how well the project has performed against its original
business case, quality measures, cost, duration and tolerances.
Planning and scheduling is one of the most crucial stages. There are many parameters to be
considered while planning. Each activity is a combination of multiple inputs and is succeeded
and preceded by another the project development pain curve represents the ease and satisfaction
levels of project accomplishment. This gives a clear picture of hoe to plan the efforts in
accomplishing the project to customer satisfaction.
Fig- 2
Planning and Scheduling helps in estimating the end solution of project and taking the
customer’s satisfaction on the end product. In case of any changes, it can be made accordingly.
This process saves a lot of resources and clarify the estimated transactions required in advance.
The COS (Conditions of Satisfaction) is defined as the conditions on which client and project
manager agree as a result of their negotiations on a particular project. The negotiation ends with
a POS (project over view Statement). It states what and why are the activities to be done in a
project and what business value it adds to the organisation.
1.2 Introduction to Work Break Down Structure:
Work Breakdown Structure (WBS) can be defined as deliverable oriented hierarchical
decomposition of the work to be executed by the project team as defined in the POS. Fig-3
describes the procedure of work break down structure.
Fig- 3
Elements of work break down structure can be a product, data, service, or any combination
thereof. A WBS also provides the necessary framework for detailed cost estimating and control
along with providing guidance for schedule development and control. It is a tree structure,
which shows a subdivision of effort required to achieve an objective. In a project or contract,
the WBS is developed by starting with the end objective and successively subdividing it into
manageable components in terms of size, duration, and responsibility (e.g., systems,
subsystems, components, tasks, subtasks, and work packages) which include all steps
necessary to achieve the objective.
The WBS is often created by one of three approaches. They are
Analogy Approach.
Top-down approach.
Bottom-up approach.
The analogy approach uses a similar WBS as a starting point. If you are working for a
consulting firm that does similar projects for the same client, this approach may be simple and
effective.
The top-down approach begins with the final or largest deliverables. Then, all of the
components that make up these deliverables are identified. This process continues to greater
and greater detail until all work packages are identified. A project manager attempting to do
this alone had better have significant experience or technical background in all aspects of the
project. Input from technical team members can also be vital, especially as project activities
are mapped to lower and lower levels.
The bottom-up approach involves intense team participation. Members begin by identifying
as many specific tasks as possible, and then group these tasks into larger project activities.
These project activities may then be grouped into more and more comprehensive activities,
until the final deliverables for the project are planned. This approach can be very effective for
scope and time planning because it can potentially involve input and consensus from the entire
team. For the same reasons, however, it can be a very time consuming process for putting
together a WBS.
Criteria to test for completeness of WBS.
Measurable Status
Fully Bounded (i.e. start and end points are clearly defined.)
Activity has a deliverable
Time/ Cost is easily estimated
Activity duration is within acceptable limits
Work Assignments are independent.
The core objective of WBS is to estimate the cost, resource and time/ duration involved in
completing an activity. There are various approaches to estimate duration of an activity. The
following are a few examples.
Similarity to other activities
Historical Data
Expert advice
Delphi Technique
Three point technique
Wide Band Delphi Technique
The WBS end with a process chart or project network diagram which represents the process
and flow of resources, with estimating the time involved to complete the project. To estimate
the time required for completion of the project, these network diagram provides a clear view
maximum time taken to complete the project. There a two methodology to estimate the
duration.
CPM (Critical Path Method)
PERT
The terminology of Network diagram.
Activity: Work involved in the project.
Slack/ Float activity: activity that can be started earlier than the project date and can be finished
later to the end date without effecting time and duration of the project.
EST: Earliest start time of an activity
LST: Latest start time of an activity
EFT: Earliest finish time of an activity
LFT: Latest finish time of an activity
Critical Path: it is the largest path/sequence of activity in the network.
Activities are dependent on each other. These dependencies are classified as follows
Finish to Start dependency (FS): when A finishes B starts.
Start to Start dependency (SS): activity A and B starts together.
Start to finish dependency (SF): activity B can only finish when A starts.
Finish to finish dependency (FF): activity A and B finish at the same time.
Design principles for a project:
100% rule: The 100% rule states that the WBS includes 100% of the work defined by
the project scope and captures all deliverables – internal, external, and interim – in
terms of the work to be completed, including project management.
Mutually exclusive elements: there is no overlap in scope definition between different
elements of a work breakdown structure. This ambiguity could result in duplicated work
or miscommunications about responsibility and authority.
Plan outcomes, not actions: The best way to adhere to the 100% rule is to define WBS
elements in terms of outcomes or results, not actions. This also ensures that the WBS
is not overly prescriptive of methods, allowing for greater ingenuity and creative
thinking on the part of the project participants.
Level of detail: One must decide when to stop dividing work into smaller elements.
This will assist in determining the duration of activities necessary to produce a
deliverable defined by the WBS.
Coding scheme: It is common for work breakdown structure elements to be numbered
sequentially to reveal the hierarchical structure. The purpose for the numbering is to
provide a consistent approach to identifying and managing the WBS across like systems
regardless of vendor or service.
Terminal element: Terminal element is one that is not further subdivided. It is the lowest
elements in a tree structure. They are estimated in terms of resource requirements,
budget and duration; linked by dependencies; and scheduled.
Consistent to Norms: The higher WBS structure should be consistent to whatever norms
or template mandates exist within the organization or domain
1.3 Introduction to Google Day Event:
Sri Sri University provides students an opportunity to explore various avenues through its
support to student initiatives. One such initiative was “Google Day”. Google Developers Group
(GDG) Sri Sri University initiated by 3 students of Sri Sri University Vibav Kethan, Kartikey
Tanna & Santosh Subba Rao of MBA 2013-2015 batch, is mow handled by Mihir Chavan,
Kalyani Sirisha, and Assistant Professor Kaushal Borisagar. The other team members who
actively participated in the activities are A.Abhijeet, Balaji Rangarajan, Sarvani Gaddipati,
P.Sweekruth, Bhavya Sree Taduri, and Divya Mohanti. GDG Sri Sri University organized
“Google Day” on 15th September, 2015 as one of its half yearly events. This project was
assigned to Abhijeet Athipet and Sarvani Gaddipati as a live project for project management
on 12th August, 2015. The project was executed using all the project management procedures
for better understanding of the subject.
Google has become a synonym for search with its most popular search engine. “Google.Inc”
was founded by Larry Page and Sergey Brin Ph.D. students of Stanford University, in 1997. It
was registered as a domain on 15th September, 1997 and was incorporated as a private limited
company on 4th September, 1998. While conventional search engines ranked results by
counting how many times the search terms appeared on the page, the two theorized about a
better system that analysed the relationships between websites. They called this new
technology PageRank; it determined a website's relevance by the number of pages, and the
importance of those pages, that linked back to the original site. Google Inc. is now an American
multinational technology company specializing in Internet-related services and products. These
include online advertising technologies, search, cloud computing, and software. Today most of
its profits are derived from AdWords (an online advertising service that places advertising near
the list of search results). Google today is well known for its search engine, mail, cloud storage
and other applications. But unknown to many, google has a versatile tool base of 42 tools for
applications in various fields. The motto of “Google Day” at Sri Sri University was to probe
students understand these tools and its applications. The event was successfully telecasted to
GDG and obtained a viewership of 2500 viewers across 115 countries.
Study on “Google Day” Event at Sri Sri University
2.1 Requirements “Google Day Event” To be a Project:
This study is focused on the work breakdown structure for “Google Day”. Before discussing
about the work break down structure of the event, it is important to understand how this event
was carried out as a project. Hence mapping of a project characteristics to this event and other
parameters is done as follows:
Project has a customer/sponsor: the sponsor of the event was GDG Sri Sri University
and management of Sri Sri University.
It has stack and stakeholders: There were many stake holders of the project starting
from the web telecast team of GDG, management of “Sri Sri University”, organizers,
various teams to arrange the event in place, presenters, jury, mentors etc.
It has definable input, control parameters, purpose of end-product: inputs of time and
dates are fixed. i.e. to be conducted on September, 15th and the event must be telecasted
to GDG over 5 hours. The monitory cost involved was for arranging the Prizes and
certificates. Human resources were constrained 2 coordinators, 1 designer, and 5 others
to arrange and work for the event.
It is unique (as against routine): Each event is unique and it is never repeated the same
way. Google day celebrated in 2015 will not be the same here further.
It is temporary in a nature: It started on august, 12th and was decided to end on
September, 15th.
It evolve as it progresses: lot of modifications evolved in designing the event from a
gaming structure to a professional presentation and article writing.
It involves an element of unfamiliarity: though everything were in place there were
challenges as there was high dependency on approvals from management and vacancy
of jury.
It involve uncertainties and risks: Involvement of technology involved technological
risk, viewership risk, communication risk, generating participation was also considered
risk dependencies on management also brought uncertainty to event’s happening.
Changes in technology, organization structure, requirements: one most faced challenge
is the feed rate for telecast. Modifications and the Indian style of jugad was helpful in
making the event move smoothly and uninterrupted.
It is process of working to achieve the goals: the goal was to showcase the budding
talent “Sri Sri University” and provide a platform to the young minds to probe into
various dimensions of GOOGLE rather than just knowing it as a search engine.
It required varied resources: Versatile resources of human intellect and effort, monetary
resources, stationary, infrastructure of university and many more resources were used
to make this event successful.
Manpower, money, material, equipment, facilities, IT
Project has defined start and finished dates: Started on 12th august, 2015 and Ended on
15th September, 2015.
2.2 Work Breakdown Structure of Google Day:
On 12th august, 2015 when Abhijeet and Sarvani were assigned with this project it was
crucial to design a time line for all the activities. The project was designed and proposed to be
completed with a live telecast on 15th September, 2015. To complete the project a Top Down
approach of WBS was followed to divide it into activities. The activities are listed as follows
1. Frame work design ( Date and duration Design)
2. Proposal Design
3. Budget Design
4. Permissions and approvals
5. Graphic Design
6. Event Launch
7. Invitation
8. Publicity and communication
9. Registration
10. Article Collection and evaluation
11. Paper selection
12. Jury invitation
13. Event design
14. Backdrop design
15. Venue management
16. Telecast.
17. End of event/ Result.
The events can be pictorially represented in the following down manner.
FIG: 4
The colours in the WBS shows different levels of detailing. The deeper the detailing the
helpful it is to maintain precision in the project. But also it is equally complex to define time
and resources. The breakdown hence by following the thumb rules of detailing is restricted to
the first level and hence schedule is designed restricted with activities in level-1.
2.3 Planning and Scheduling of “GOOGLE Day” Event:
Project management encompasses the 9 types of type of management involved in a project.
But this event is constrained to timeline management as the resources, scope, cost, risk and
other factors involved are very limited for the study. Hence planning and scheduling on the
basis of timeline has become the focus of the study. The steps to be followed for planning and
scheduling are
1. Listing of steps/ discrete actions of WBS.
2. Making the event chart with preceding events,
3. Making a network diagram.
4. Calculating and earliest start time and latest start time using PERT
5. (or) CPM method.
To make a network diagram. The following rules are to be followed.
Network Diagrams flow from left to right
An Activity cannot begin until all preceding connected activities have
been completed
Arrows on Network Diagrams depict the precedence and flow of
Activities. Arrows can cross over each other without any impact.
Each Activity should have a unique identification number
It is acceptable to leave gaps between Activity Identifiers such as: 1, 5,
10, and 15. This makes it easier to add missing Activities at a later date
without having to renumber the entire Network Diagram.
Activity Identifiers should be ascending numbers that are as simple as
possible
Looping is not allowed
Conditional statements are not allowed – the network diagram is NOT a
decision tree
Activities can only occur once on a Network Diagram. If they are to
occur a second time, they should have a different name and new
identifier.
For a multiple starts, a common start node can be used to indicate a clear
project beginning and a single project end node can be used to indicate a
clear ending.
There are two approaches to draw a network diagram.
AON – Activity-On-Node – uses a node to depict an Activity
AOA – Activity-On-Arrow – uses an arrow to depict an Activity
In our study activities are represented on the arrow for convenience of
calculation in multi activity junctions. There are 16 activities that resulted in 12
nodes. The EST and LST of every node is to be calculated to understand time
taken along the path to complete the project. This results in selection of critical
path for completing the project.
The EST (Earliest Start Time) and Latest start time (LST) are calculated using
the formula.
ESTt =Max [(Est-1 + Dt), (ESs-1 – Ds),……..]
LSTt = Min [(Est+1 + Dt), (ESs+1 – Ds),……...]
The critical path is decided along the activities connecting the nodes with EST= LST. Then
the maximum time taken for completing the path is given by CPM method is sum of the
durations along the path.
Table -1
SLNO ACTIVITIES PRECIDENT ACTIVITY DURATION
A Frame Work Design - 1
B Proposal Design - 5
C Budget Design B 2
D Permission And Approval A,C 2
E Graphic Design B 2
F Event Launch D,E 1
G Invitation D,E 1
H Publicity and Communications F 10
I Registration G 10
J Article Collection and
Evaluation I 7
K Paper Selection H,J 1
L Jury Invitation K 1
M Event Proceeding Design K 1
N Back Drop Design B 5
O Venue Management M,N 1
P Telecast Management O 1
End Or Result L,P End
FIG: 5
Table- 2
Nodal
Number Earliest Tart Time Latest Start Time
1 0 0
2 5 5
3 7 7
4 9 9
5 10 17
6 10 10
7 20 20
8 27 27
9 28 28
10 29 29
11 30 30
12 31 31
Critical Path is B-C-D-G-I-J-K-M-O-P and is represented by a nodal sequence 1-2-3-4-6-7-8-
9-10-11-12. The maximum time taken during the critical path is 31days.
3.0 Project Closing:
The basic objective of the closing report is to ensure that all the activities are done according
to given criteria. The time line so dated is scheduled as follows.
Table- 3
SLNO ACTIVITIES End Date Achievement
report
A Frame Work Design - Start date 12th
August
B Proposal Design August,18th Achieved
C Budget Design August, 20th Achieved
D Permission And Approval August, 22nd Partially Achieved
(Delayed by 2 days)
E Graphic Design Running parallel Pending Back Drop
F Event Launch Running Parallel
G Invitation August, 24th Achieved
H Publicity and Communications Running parallel
I Registration September, 5th Not achieved
(Delayed by 4 Days)
J Article Collection and
Evaluation
September, 10th
(Started parallel with “I”,
to compensate the delay)
Achieved
K Paper Selection September, 10th Achieved
L Jury Invitation September,14th Achieved
M Event Proceeding Design September, 14th Achieved
On 15th September as scheduled the event took place and was telecasted over 115 countries
through GDG. There was approximate viewership of 2500 and above. Sri Sri University
claimed its existence over this crowd also the internal mobility to be achieved by gaining 31
candidates to participate in the event. The host for the day was Sweda Mohen of MBA-2
batch. The best of the bachelors and Masters were awarded with a memento handed over by
our respected Vice Chancellor sir and Registrar Sir. The others were appreciated with
certificate of participation. The event vote of thanks was one of handled by the organisers and
the twitter trend campaign reached a reach of 2500 people with 900 tweets in 1 hour. This
success though could not be claimed as a project was considered as a proto type for study.
Hence the Project of google achieved all the probable deadlines and could complete the
process with in the given resource constraints. The study could replicate the prototyping of
the huge event in the form of “GOOGLE DAY Event at Sri Sri University.
N Back Drop Design September, 13th Graphics
completed
O Venue Management September, 14th Achieved
P Telecast Management September, 15th Achieved
End Or Result September, 15th End