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Transcript of Wordpress
![Page 1: Wordpress](https://reader035.fdocuments.net/reader035/viewer/2022070321/558fc0e31a28abe7668b4607/html5/thumbnails/1.jpg)
To The Technical Support Staff at RB Connect
This slide show was created for the support staff at RB Connect (NameAreCheap) to illustrate the problems I am having when trying to upload and install a back-up file from a old blog site on to a new blog site.
![Page 2: Wordpress](https://reader035.fdocuments.net/reader035/viewer/2022070321/558fc0e31a28abe7668b4607/html5/thumbnails/2.jpg)
Old WordPress Blog Site athttp://pastelpixels.com/detools_wp/
![Page 3: Wordpress](https://reader035.fdocuments.net/reader035/viewer/2022070321/558fc0e31a28abe7668b4607/html5/thumbnails/3.jpg)
Administration Panel of Old Blog Site
![Page 4: Wordpress](https://reader035.fdocuments.net/reader035/viewer/2022070321/558fc0e31a28abe7668b4607/html5/thumbnails/4.jpg)
Creating an export file on old blog site
![Page 5: Wordpress](https://reader035.fdocuments.net/reader035/viewer/2022070321/558fc0e31a28abe7668b4607/html5/thumbnails/5.jpg)
Downloading export file from old blog site to my computer’s desktop
![Page 6: Wordpress](https://reader035.fdocuments.net/reader035/viewer/2022070321/558fc0e31a28abe7668b4607/html5/thumbnails/6.jpg)
WordPress Export File now downloaded from my old blog site to my computer desktop
![Page 7: Wordpress](https://reader035.fdocuments.net/reader035/viewer/2022070321/558fc0e31a28abe7668b4607/html5/thumbnails/7.jpg)
Logging in to the admin panel of of my new WordPress Blog hosted at RB Connect.
URL:http://www.detools.ca/
![Page 8: Wordpress](https://reader035.fdocuments.net/reader035/viewer/2022070321/558fc0e31a28abe7668b4607/html5/thumbnails/8.jpg)
At the “Manage” panel of the WordPress admin area. I’m about to try importing the backup file I exported from my old blog.
![Page 9: Wordpress](https://reader035.fdocuments.net/reader035/viewer/2022070321/558fc0e31a28abe7668b4607/html5/thumbnails/9.jpg)
I click on the “Import” option. The Import menu appears. From the Import menu I choose the WordPress option.
![Page 10: Wordpress](https://reader035.fdocuments.net/reader035/viewer/2022070321/558fc0e31a28abe7668b4607/html5/thumbnails/10.jpg)
The “Import WordPress” window appears.I click on the “Browse” button to identify the
WordPress export file, on my computer’s desktop that I want to import.
![Page 11: Wordpress](https://reader035.fdocuments.net/reader035/viewer/2022070321/558fc0e31a28abe7668b4607/html5/thumbnails/11.jpg)
I highlight the WordPress export file on my computer’s desktop that I want to import and click, “Open”.
![Page 12: Wordpress](https://reader035.fdocuments.net/reader035/viewer/2022070321/558fc0e31a28abe7668b4607/html5/thumbnails/12.jpg)
I’m now ready to begin the Import process so I click on the “Upload file and import” button
![Page 13: Wordpress](https://reader035.fdocuments.net/reader035/viewer/2022070321/558fc0e31a28abe7668b4607/html5/thumbnails/13.jpg)
After a few seconds, the following error message appears.
![Page 14: Wordpress](https://reader035.fdocuments.net/reader035/viewer/2022070321/558fc0e31a28abe7668b4607/html5/thumbnails/14.jpg)
I have created a folder inside the httpdocs folder of the www.detools.ca account called, “wordpress_export_file, were I have placed a copy of my export file, “wordpress.2008-09-18.xml”. That’s the back-up file from my old blog site that I want uploaded to my new blog.
![Page 15: Wordpress](https://reader035.fdocuments.net/reader035/viewer/2022070321/558fc0e31a28abe7668b4607/html5/thumbnails/15.jpg)
I’m not sure what other information you require to solve this problem.
Thank you for your help.