Woolies News

Woolies NewsAutumn 2006

4 Events 10 Our Store 22 In the Community 24 Grand Opening

Foodtown Auckland City, New Zealand

Contents

On behalf of the Woolworths team in Australia wewarmly welcome our associates in New Zealand.

The New Zealand business is a large one of some150 stores with sales of approx. $4.5 billion a year,trading under the names of Woolworths, Foodtownand Countdown.

BIG Picture 1

Events 4

About Us 7

All the Action 12

In the Community 22

Grand Openings 24

Opening the Archives 27

The Last Word 28

24

22

4

10

On this occasion, Woolies News will include our associates in Progressive Enterprises inNew Zealand. I was going to say as I started this paragraph that this will be the firsttime, but of course it is not. We started and owned for a number of years Woolworths inNew Zealand. When the opportunity presented itself, we were delighted to have beenable to purchase Progressive in New Zealand, which includes our old Woolworths, andmerge the two businesses of Progressive and Woolworths Australia together. On behalfof the Woolworths team in Australia we warmly welcome our associates inNew Zealand.

The New Zealand business is a large one of some 150 stores with sales of approx. $4.5billion a year, trading under the names of Woolworths, Foodtown and Countdown. Themerging of the two companies will provide enormous opportunity to take advantage ofsynergies between us to give greater efficiency of costs and productivity and therebydeliver to our customers in New Zealand an improved offer; although the offer is alreadyvery good.

We also welcome our associates in the Taverners Hotel chain who joined Woolworths inFebruary this year. In our hotel group, ALH, we now have some 250 hotels and have ineffect doubled our liquor retail outlets in the last 12 months.

This note is penned after the Christmas trading period and the release of sales resultsby both Woolworths and our major competitor. Clearly the trading period has beenextremely competitive and difficult, particularly in the area of general merchandise.Relative to the market all our businesses have performed very strongly. As a result wehave achieved a record profit up 22.2% on last year to $453 million for the six monthperiod to December 2005. Again, all divisions have performed strongly compared to themarket with Supermarkets, Liquor and Petrol up 22%, BIG W up 4%, ConsumerElectronics up 18.3% and ALH’s profit was $81.2 million (last year $15 million). Overall areally strong result; we can be proud of our Group achievements in a very difficulttrading environment.

We now have two months of the trading year to go. As those of us who have worked inretailing know, it is absolutely imperative that we “stay on the ball”. It is so easy to losedirection, particularly when things appear to be going well. We have very effectivecompetitors and therefore alternative places for our customers to shop. It is vitalwhether we are working in one of our stores, support offices or warehouses, or drivingone of our trucks, that each of us realise that it is our individual effort and therefore ourcombined contribution that makes our Company successful.

We have had a great first half – let’s all ensure that we makes it a wonderful full year.

Thank you for your efforts. Every good wish.

Roger Corbett AMChief Executive Officer and Group Managing Director

1W O O L W O R T H S N E W S • A U T U M N 2 0 0 6

Big PictureWoolworths' Half Year Results were released onFebruary 27, 2006Our net profit after tax was up 22.1% to $543.1 million.Our CEO, Roger Corbett said of our performance this year,

“The Woolworths Group is performing very well, consistently delivering to its sales and earningsexpectations and against its growth strategies. Enormous credit is due to the hard work of themanagement teams in all areas of the business. While the results reflect performance on manylevels they are underpinned by our having been able to continue to provide customers with acombination of greater convenience, freshness and quality, best range and consistently lower pricesacross all divisions.

Result Highlights

• Sales reached $19.1 billion, up 18.4% on last year• Earnings before interest and tax (EBIT) $902.4 Million, up 31.5%• Earnings per share up $16.4 %• Interim dividend per share up 16.7% to 28 cents

(1) 2006 third quarter statutory sales does not include Easter. 2005 third quarter statutory sales includes Easter. 2005 third quarter sales has been proformed to remove the estimated impact of Easter and all sales increases are in respect of 2006 statutory sales to 2005 proforma sales, unlessotherwise stated.

(2) Includes ALH and MGW retail liquor sales for the 13 weeks to 3 April 2005.(3) Includes Foodland (NZ) operations, 20 Australian ex-FAL store sales for the

full 13 weeks and Taverner retail liquor sales from 6 February 2006.(4) Represents ALH and MGW Hotel sales for the 13 weeks to 3 April 2005.(5) Includes Taverner Hotel sales from 6 February 2006.

Senior Management ChangesOver the last few months we have had somechanges and appointments to our SeniorManagement Group and in the Finance andSupermarkets areas.

Marty Hamnett has been appointed ManagingDirector of Progressive EnterprisesNew Zealand.

Reporting to Marty, Peter Burgan has beenappointed General Manager Integration andChange for Progressive New Zealand.

Richard Umbers, previously Managing Directorof Progressive Enterprises, has beenappointed General Manager Buying andMarketing for Woolworths Supermarketsreporting to Michael Luscombe, Directorof Supermarkets.

Avner Nahmani has been appointed GeneralManager of Corporate Marketing, responsiblefor providing leadership to the marketing andpositioning of the Company both as aCompany and also in each of its divisions.

Ian McDonald, currently General ManagerLonglife in Supermarkets, will add to hisportfolio responsibility for the Hong KongBuying Office for the Woolworths LimitedGroup, supporting Jerry Chan and his team.

Geoff Bryant joins Woolworths as GroupFinancial Controller and Investment RelationsManager, reporting to Tom Pockett.

Tony Parle has been appointed GeneralManager Corporate Performance Analysis andReporting, also reporting to Tom Pockett.

Peter King replaces Tony Parle as GeneralManager Supermarket Finance, reporting toMichael Luscombe.

Hot Off the Press - Third Quarter Sales ResultsOn April 18, Roger Corbett announced third quarter sales growth

of 22.7%1 from continuing operations.

For the full third quarter sales results announcement, please visitwww.woolworthslimited.com.au

THIRD QUARTER SALES RESULTS 2005 2005 2006 Proforma StatutoryStatutory Proforma Statutory Increase (1) Increase(13 weeks) (13 weeks) (13 weeks) (13 weeks) (13 weeks)

Third Quarter by Division ($millions)

Food and Liquor 6,061(2) 6,023(2) 7,436(3) 23.5% 22.7%

Petrol 831 837 1,076 28.5% 29.5%

Supermarket Division 6,892 6,860 8,512 24.1% 23.5%

BIG W 643 620 660 6.5% 2.6%

Consumer Electronics 236 239 276 15.5% 17.0%

General Merchandise Division 879 859 936 9.0% 6.5%

Hotels 160(4) 160(4) 221(5) 38.1% 38.1%

Continuing Operations 7,931 7,879 9,669 22.7% 21.9%

Wholesale Division 37 37 38 2.7% 2.7%

Total Third Quarter Sales 7,968 7,916 9,707 22.6% 21.8%

2 W O O L W O R T H S N E W S • A U T U M N 2 0 0 6

Big Picture

Welcome Progressive Enterprises,Introducing Progressive

Richard Umbers

After almost 20 years, Woolworths returns tothe New Zealand supermarket scene with thepurchase of Progressive Enterprises.

Former PEL Managing Director Richard Umberssays, "it is the company’s aim to ensure that ourcustomers receive consistent quality,convenience and value enhanced by anenjoyable shopping experience and we lookforward to working with our new Woolworthscolleagues to further strengthen our business."

Woolworths Australia welcomes themanagement and staff of ProgressiveEnterprises Ltd in New Zealand into our Group.One of two leading players in the supermarketbusiness across the Tasman, ProgressiveEnterprises Ltd (PEL) owns and operates theFoodtown, Woolworths and Countdownsupermarket brands. Our New Zealandcolleagues are also the franchise co-ordinatorfor FreshChoice and SuperValue stores locatedmainly in the South Island.

The Progressive business, with 18,500employees in New Zealand, operates 150supermarkets and 22 convenience stores.Stores welcome shoppers seven days a week,in some cases twenty-four hours a day.

Progressive’s stated objective is to be ‘NewZealand’s supermarket operator of choice forcustomers, our people, suppliers and investors’.Many New Zealanders are already making thatchoice. In fact, in a country with a population of4 million, more than 1 million New Zealanderschoose to shop in a Progressive storeeach week.

• 62 Woolworths stores

• 31 Foodtown stores

• 57 Countdown stores

• 33 SuperValue stores

• 12 FreshChoice stores

• 22 Woolworths Quickstop and Micro stores

Number of stores by brand

Joining Woolworths represents an exciting time for Progressive. There are many exciting opportunitiesthat will result from being part of a larger organisation and one widely recognised as a world leader ingrocery retailing.

We share a common desire to deliver the best for our customers and we are already swappinginformation and sharing ideas to identify the opportunities to enhance our offer.

In New Zealand, Progressive, or PEL as it is often known, is already a large business with annualsales of over NZ$4.2bn. In summary, Progressive holds 45% market share, employs 18,500 staff andtrades from 217 company-owned supermarkets, franchise stores and convenience outlets. Inaddition, our retail stores are supported by 12 ambient, temperature-controlled and fresh distributioncentres. The merger presents an opportunity for us to become even better, by working together withour new colleagues to build a stronger future for the business and our employees.

Our conference theme for 2005 was “No Limits” and although this theme was launched prior to theacquisition, it is increasingly relevant today. There are no limits to the opportunities and no limits towhat we can achieve.

With kind regards, Richard Umbers

Former Managing Director of Progressive Enterprises, Richard Umbers, is relocating to Australia to takeup a senior role within the Australian Management Team as General Manager Buying and Marketing.Richard spoke to Woolies News about the Progressive business and the exciting times ahead.


Big Picture

New Zealand

Woolworths stores are mainly in Central and Southern North Island and South Island. This one is in Grey Lynn, Auckland.

Foodtown stores are predominantly in Auckland, New Zealand's biggest city.

Countdown stores are spread right across New Zealand. This one is in Botany Downs, Auckland.

Brands for allshoppersProgressive Enterprises Ltd has three mainsupermarket brands in New Zealand so Kiwiconsumers can choose a supermarket to suittheir lifestyles

The Progressive portfolio of brands is positionedto meet the needs of a diverse market.Foodtown and Woolworths present a range andlevel of service to cater for the premium end ofthe market, and Countdown is positioned as thediscount supermarket chain.

Nearly four years ago Foodtown andWoolworths merged under the Progressivebanner. Foodtown is a strong brand in theAuckland area, and Woolworths is dominant inthe central and lower North Island and theSouth Island.

All three brands were recently involved inProgressive’s “Celebrate New Zealand”campaign – an annual initiative designed toreinforce the company’s commitment to NewZealand and to highlight locally produced foodsand grocery products. The campaign isreinforced with competitions, charity events,demonstrations and in-store activity to create alively and exciting experience for both staffand customers.

Progressive supports a number of charities, theprincipal ones being Variety – The Children’sCharity, which is linked to the Countdownbanner, and the Plunket Society, an organisationwhich provides support for new mothers andtheir babies, which is linked to Foodtownand Woolworths.


Events

Over the last six years, Woolworths has beenthe sole sponsor of the Australia DayAmbassador Program and is proud to beassociated with this great event.

Through the Ambassador Program, highachieving Australians are sent as guests ofhonour to local Australia Day celebrations around the country and add prominence tolocal celebrations. These events are alsoattended by selected BIG W and WoolworthsSupermarket Store Managers asrepresentatives of our Company.

Festivities on the day included multiculturalentertainment, a thong-throwing competition,Citizenship Ceremonies, concerts and streetparades. Our Ambassadors spoke about whatbeing Australian means to them.

For many of our Store Managers participatingin the Program is also a great opportunity togive something back to their local communitiesand interact with their customers.

“This Australia Day I was extremely proud to bean Australian. Belinda Green, Boorowa’sAmbassador, also added a significant sense ofAustralian pride” Nathan Wooding of YoungBIG W said. “I was very honoured to be aWoolworths representative to enable this tohappen in my community”.

For Adrian Goodall of Woolworths WodongaPlaza, the day proved to be ideal for meetingnew families and encouraging their custom, aswell as being a great way to spend the daywith a distinguished Australian.

Australia Day Ambassador Program

“I was very honoured to be a Woolworths representative to enable this to happen in my community”.

Woolworths Riverdale Store Manager Scott Coggan and Australia Day Ambassador Susie Eleman.

Woolworths Parkes Store Manager Shane Morris with Australia Day Ambassador Frank Martin.Woolworths Fairfield Store Manager Andrew Bertoceljand Australia Day Ambassador Martin Rogers

On January 26, over 300 famous personalities, athletes, authors and community leaders joined withWoolworths Limited to celebrate our great country.


EventsOpening our Norwest Support Office

What an event! The opening of the Woolworths Support Office at Norwest.

Unveiling the commemorative plaque, now found inthe Reception area at Norwest.

On tour in the Quality Assurance labs

Meeting our team

Mr. Howard with the Board members, outside the Norwest supermarket. The Hon John Howard MP on stage with ourChairman James Strong and CEO Roger Corbett.

On February 23, 2700 members of oursupport teams joined the Prime Minister, The Honourable John Howard MP, ourCEO, Board and Senior ManagementGroup to officially open the WoolworthsSupport Office at Norwest.

There was excitement in the air as the officialguests arrived for the opening ceremony. Tostart proceedings, the Norwest choir sang theNational Anthem and our Chairman, JamesStrong welcomed all guests before handingover to Roger Corbett for his address. Rogerspoke about how far we’ve come as acompany in the 10 years of John Howard’sleadership – our share price has risen from$3.21 to more than $17! It was a greatreminder of how much we’ve achieved as ateam in recent times.

In declaring the building officially open, thePrime Minister commented that our Officewas evidently “constructed by a companythat believes that the interests of [its]employees…are crucial to long term benefit

and profitability”. He attributed our company’ssuccess in the last decade largely to ourability to adapt to the changes that havetaken place in Australia and the Australianretail environment. What an honour to haveMr Howard pay tribute to all our employeesand our company.

After a great rendition of ‘Waltzing Matilda’and ‘Click Go the Shears’ by the choir, thePrime Minister took a tour of the SupportOffice’s West Wing, where he met members ofthe BIG W and IT teams, visited theWoolworths Academy training facilities andlooked around the Quality Assurancelaboratories. Mr Howard then headed to thesupermarket within the Office, where he wasvery complimentary about our great qualityand prices!

The Prime Minister said he thoroughly enjoyedhis visit and was impressed with the sense offun and buoyancy among our team. It wascertainly a day to treasure in our history as agreat Australian company.


Events

Bringing Kids to the Games -Extraordinary experience for the KidsOver the 11 days of competition, 89 Woolworths chartered coachesbrought students from 180 schools across Victoria to the Melbourne2006 Commonwealth Games as part of our ‘Bringing Kids to the Games’initiative. The community response was fantastic with more than 100articles published about our initiative and many letters of thanks received.

Braybrook College Teacher, Mr Ange Kenos said, “By giving schoolchildren the opportunity to visit the Ceremonies and world class sportingcompetitions Safeway has allowed many children to see something trulyextraordinary, and for many it has been the first time. As an official at theweightlifting, I saw many school children attend due to the greatgenerosity of Safeway and every single one left with joy in their eyes andlove in their hearts. I sincerely thank Safeway for their kindness.”

Those lucky school children have now returned to their classrooms, butthe memories will live with them forever.

For more on Bringing Kids to the Games, see page 29.

Running in the Queen’s Baton Relay

Simon KennedyKen GibsonSupporters Sue Johnson

The 90cm, 1.5kg Baton was carried on anepic journey across continents andoceans, from Buckingham Palace to theOpening Ceremony, by sports heroes, high-achieving Australians and 15 of our veryown community-spiritedWoolworths/Safeway employees.

“When the baton convoy came around the cornerinto sight, the butterflies were definitely there. All Ikept telling myself was ‘don’t drop it, don’t tripover’!” Simon Kennedy of Woolworths Katherine(Northern Territory) said after his run.

"I was extremely honoured to be a part of therelay. It was great to see all of the kids waving

Aussie flags and just generally going berserk. Itwas a terrific experience."

Sue Johnson, a 2005 Company Hero, was alsogiven the opportunity to run through her hometown, Dromana in Victoria.

“There is no other word to describe it than simplyawesome. The minute I got that uniform on, I feltlike I was floating. I still haven’t come down fromthe buzz.”

Sixty-three year old Ken Gibson from NambuccaWoolworths has been with the company for 45years and has dedicated much of his life tocommunity service. When Woolies News asked if

he was nervous before running his leg, he simplysaid, “No, I’ve done my training. I’m ready.” Laterhe said how proud he was to see his family andgrandkids out supporting him and how privilegedhe felt to be chosen to run.

These (and our other 12) modest employeescertainly deserved their spot in the Queen’s BatonRelay representing our company, their communityand the Commonwealth. Each of our runnerswere chosen because of their contribution tothe community.

Cryodon Park Kids at the games


About Us

Serving the Community…at 3am!

BIG W Miranda has a heart of goldBIG W Miranda Store Manager, JohnZouganelis has been rewarded for his"heart of gold" by being nominated for thePrime Minister's Employer of the YearAward.

John was nominated by Direct Employment - agovernment funded program which assistspeople with disabilities to gain and maintain openemployment - because of the work that he andhis team have done to employ people withdisabilities in meaningful positions in our stores.

In 14 months, John has employed 30 people

through the program. Grace Barilla from DirectEmployments says that they often hit a brick wallwhen trying to secure jobs at large retail outlets."The team at BIG W Miranda has been fantasticwith the support and opportunities they haveprovided to people with disabilities. John isprepared to offer employment opportunities toanyone willing to work, regardless oftheir abilities."

While John may not have won the award, beingnominated is more than enough. He and his teamare winners in our book!

Our very own CEO, Roger Corbett wasrecently awarded International MassMarket Retailer of the Year for 2005, anhonour that Mr Corbett is the first to saythe whole Woolies team shares.

Awarded by the US trade publication MassMarket Retailers (MMR), the Awardrecognises how Mr Corbett has “transformedthe company he heads…into [Australia’s]most significant, most exciting, mostprogressive and most productive massmarket retailer”.

Upon Woolworths Limited’s acquisition ofFoodland in WA and New Zealand last year, Mr Corbett was quoted as saying, “…wehave a whole range of other developmentopportunities we’re working on [in addition toFoodland]. We don’t wait for one to run outand then look for the next one. We have awhole smorgasbord of opportunities beforeus, and when something happens we strike.”

This sums up Roger’s strong leadershipapproach during his successful six-year stintheading up our company, and gives someinsight into his, and our team’s, significantachievements in that time.

All quotes taken from Mass MarketRetailers, 2005.

Gareth Wyatt, Grace Barilla – Direct Employment,Senator Peter Dutton Minister for Work ForceEmployment, and John Zouganelis Store ManagerMiranda Big W.

Providing top customer service in our stores is one thing, but saving a customer’s life isquite another!

The team at Maryborough Woolies in Queensland deserve a big congratulations for saving the lifeof Frank Bajada, who suffered a heart attack while doing the weekly shop with his wife Mary inJanuary this year.

Our staff worked together to ensure Mr. Bajada and his wife were well looked after. Tracey Henryfrom the Deli gave Mr. Bajada mouth-to-mouth resuscitation, Store Trading Manager Dean Krugercalled the ambulance while Jamie Vanzetta assisted a fellow customer in giving CPR untilparamedics arrived.

Meanwhile, Lynette Quirk and Kerry Goldstein offered Mrs. Bajada support.

As the local paper said, “if it had not been for the quick thinking of staff, Frank may not behere today”.

Saving lives in Maryborough CEO AwardedInternationalRetailer ofthe Year

It was about 3am on a Monday morning in lateJanuary when the call came through…firefighters had been out all weekend battling alarge fire in the Waroona district, about 60kmssouth of Mandurah in WA. They were hungryand looking for a local supermarket that waswilling to let them stock up on $1000 worth ofbreakfast goods in the middle of the night!

With most of the supermarkets having refusedto contact their Store Manager at that hour,brigade staff tried Mandurah Central

Woolworths – one of the last on their list, as it’slocated further away from where the firies werethan some other stores.

To their credit, Produce Night Filler, Gareth tookthe call and agreed to give his Store Manager,Darren Dews, a call. Darren was more thanhappy to help feed the firefighters.

Woolies News imagines it would’ve been quite asight, seeing trolley loads of bacon and eggsleaving the store at that hour!


About Us

Tracking sales is an important part of Ryan's day.

All in a days workDay in the life of a Powerhouse Manager

Setting targets, making sales and grossprofit, talking about the latest technology,negotiating price, leading and motivating ateam… it's all in a days work forPowerhouse Store Manager, Ryan White.

"Being a Store Manager you can play any roleon any given day. I can be on the register,selling a TV, filling stock or checking sales. Theday is all about filling any role," says Ryan.

"I'm 100% responsible for the financial resultsof the store, from sales to net contribution."

When the doors open up to customers at theMacquarie Powerhouse at 9am each morning,little do customers know than for Ryan Whiteand his team, the day started almost 2hours earlier.

7am Ryan starts his day with his tour

book in hand, walking around each departmentof the store making notes about what he wantshis management team to do to prepare thestore for trade and the day ahead. "The firsthour of the day I am generally here by myself. Igrab a cup of coffee, turn some music on andwalk around the store planning the day andgetting my thoughts together about what needsto be achieved."

8am the management meeting starts,

right on the shop floor. Ryan passes out acarbon copy of his notes to each manager andtogether they review yesterday results and setsales targets for every department and teammember for the day.

"The daily sales target sheet is agreat motivational andperformance management tool.You can easily see the peoplethat are growing and achievingtheir targets as well as teammembers who may bestruggling and need a little morecoaching."

Just before the store opens, the entire storeteam gets together. The team meeting is achance to motivate the team, bring up anyissues, learn about new products and recogniseheroes. Today's hero is Daniel, he serviced 40customers and made $4000 in sales yesterday.Ryan then spends some time talking to theteam about one of the products they sell. Todayit's the Ezy Option mobile phone plans,tomorrow it may be the very popular 1gigabyteiPod Nano.

9am and with the doors up and

customers now entering the store, the team'sfocus moves to making sure every customer hasa great shopping experience and hitting thesales targets for the day. "Normally customerscome in with a problem. It's our job to providethem with a compete solution. If they buy aprinter, we ensure they have the paper, cablesand any necessary software - its called solutionselling," says Ryan.

Managing a Powerhouse store, Ryan not onlyneeds to be able to communicate well with hisArea Manager, the Buying Office and his team,he also needs to have a good understanding ofhis competitors, his customers and the productsin his store. "You really need to know yourcompetitors and the price of their products. Wedon't want our customers to walk down stairsand see the product at a better price and believewe are not competitive."

Customers are often making big purchases."Buying things at Powerhouse is often a big dealfor our customers. If they have saved $5000 tospend on a TV, they want to make sure they geta good deal and feel good about the purchase.It is our job to make their experience amemorable one"

Midday and Ryan checks the sales

as he does each hour to see how the store istracking. Ryan admits to being a littlecompetitive and that helps keep him and histeam of 60 motivated.

Ryan spends a lot of time providing advice to histeam and determining acceptable product price


About Us

Job

What does your current job involve?The operational planning and daily functions of running aretail outlet. This includes the financial planning, stockcontrol, customer service and sales.

What do you love about your job?Working for the leading company in the liquor industry& contributing to the maintenance of that standard.I really enjoy being allowed the freedom and relativeindependence offered to Store Managers running a DanMurphy’s store.

What is most rewarding?

• Building up relationships with customers.

• Working with people who care about the job they do and have an interest in the product they sell.

• Seeing development in the skill andknowledge of my staff members.

• Having staff who enjoy coming to work &customers who enjoy shopping in my store.

What challenges do I face?With our rapid expansion, the challenge is staffing ourstores with the right people and then developingtheir skills.

What would I like my next job to be?Either a stock purchasing or area supervision role withDan Murphy's.

My

What does your current job involve?As Team Leader for the Employee Recordssection of National Payroll I supervise a team of sevenstaff. Employee Records process different types ofleave; issue Certificates of Service, SeparationCertificates and Payment Summaries; confirmemployment details for individual employees, processsuperannuation claim forms; print and distributepayslips for support staff; ensure the data integrity ofTax Declarations; maintain HRIS records for the purposeof re-hire checks; collate employee information forprovision to Australian Bureau of Statistics; and respondto queries from employees for Share Offer eligibility. Myindividual responsibilities also include the administrationand payment of Superannuation.

What do you love about your job?The fact that after 16 years I still continue to learnevery day. All my work skills and knowledge has beenachieved through on the job training with Woolworths.

How has your career at Woolworths evolved?I commenced in Woolworths Queensland State Office in1990, straight after finishing High School as a Clerk inthe Personnel Department. Over the years Iprogressed from basic administrative duties to beingresponsible for the administration of the salariedemployees in Queensland. In 2001 when Supermarketssplit from States to Regions I continued in this role asRemuneration and Benefits Officer. In 2002 I was giventhe opportunity to join the newly formedNational Payroll.

What is the most rewarding thing about you job?The satisfaction of serving the 145,000+employees who are the internal customers of theNational Payroll Department. Being a part of how far wehave progressed as a company in record-keeping andadministration since my commencement isvery rewarding.

What challenges do you face in your job?Payroll and superannuation is a constantly changingfield. Challenges such as the introduction of Choice ofFund have allowed me to be involved in the creation andimplementation of new procedures.

Why do you love working for Woolies?

Woolworths is an Australian icon and I have noconcerns about my job stability. I work in a fantasticteam and have made many lasting friendships with pastand present colleagues. Since becoming a Mum lastyear I have also had the ability to continue in the jobthat I love with the flexibility to work part-time.

Catherine DaviesTeam Leader,National Payroll

JobMy

John Donohue Store Manager,Dan Murphy’s

negotiations. While team members have somescope for negotiating with customers, themajority of price negotiations need to be run byRyan and with good reason. When consideringoffering a customer a reduced price on aproduct, Ryan needs to consider a number offactors including the gross profit, turnover andage of a product; current competitor price; dailysales and gross profit.

2pm and the busiest selling period of the

day begins. "My target is to have anyadministrative work out of the way by 2pm so Ican be on the shop floor between 2pm and 5pmwith the team helping customers and sellingstock. I love to put a $2000 sale through andnothing gives the team more motivation thanchasing the boss!"

"The pace of the job is what surprises mostpeople when they start out. It can be prettyhectic. Everyday is different. You get to deal withsuch great products and I really enjoy fulfillingthe needs of customers and being involved withthem making an exciting purchase such as theirfirst mobile phone or new TV, says Ryan.

5.30pm and the last customer for the

day has left the store. It's a chance for Ryan topat his team on the back, recover and face upthe store ready for another day of trade. And ofcourse, just one more check of the sales beforehe heads home.

Knowledge of products, customers andcompetitors is essential to running an excellentPowerhouse store.

10

Location: Kings Meadows, Tasmania

Number of Employees: 127

First Opened: July 28, 1982

Biggest Seller at the Moment:Bananas and coke

What makes Kings Meadowsdifferent?We are Community focussed.We recently held a BBQ to raisemoney for the RSPC PalliativeCare Guide Dogs. We also havehelpful staff always willing to go theextra mile.

Longest Serving Employee:Faye Ryan with 31 years service

Newest Recruit:Constance Elmer who has been herejust one week

Biggest achievement in the last 12 months:With two Woolworths stores closing in thearea in the last 12 months and two Colesstores opening up, we have still been able toachieve great sales growth. A fantasticachievement for the team.

Auburn BIG W

Keeping things tidy at Auburn.

Location: BIG W, Auburn

Number of Employees: 175

First Opened: June 22, 2004

Biggest Seller at the Moment:Just Juice – total 2400 units a week

What makes your store different?We have a young Management Team, who allget along really well. As we are a small store,we have a lot of fun but it does make the job allthe more challenging trying to get thesales targets

Longest Serving Employee:Mark Harris. Mark Transferred from anotherstore. He was here receiving the stock beforethe doors opened in order to help set upthe store.

Newest Recruit:We had a recruitment drive in late Novemberand employed 7 new staff - Amanie Oueik,Fazila Hares, Daniel and Jacqui Lefebvre, MartaAchi, Munira Hussein and Suzie Hazim.

Biggest achievement in the last 12 months:Coming 1st in sales.

More members of theManagement team.

The Kings Meadows Managers - Part 2.

Kings MeadowsSupermarket

Our Store

The team at Kings Meadows

fit in some fun!

The Kings Meadows Managers - Part 1.

Auburn's Management team shows

there's opportunities for young

people at BIG W.

W O O L W O R T H S N E W S • A U T U M N 2 0 0 6

About Us


Xbox is hot at BIG W

Grolsch Premium Lager

A Better Way to Dip

Unwired for Sound

It's what our customers have been waitingfor - Xbox 360, the next generation ofgaming console, has hit the AustralianMarket. It launched into the US, Asia andEurope last year to rave reviews and theAustralian market has waitedwith anticipation.

To prepare for the launch and build customer

excitement, BIG W stores have been filled withsignage and displays since February and takingcustomer pre-orders since the beginning of theyear. Some stores even had interactive XBOX360 units.

The biggest challenge - securing enough stockfrom Microsoft to satisfy customer demand.

You might have seen people walking aroundrecently with strange Star Trek type devicesprotruding from their ears. These things aremore than likely Bluetooth mobile phoneheadsets.

They allow you to conduct your phoneconversations wirelessly. It is now all the ragewith most new mobile phones having thetechnology built in. Dick Smith Electronicsand Tandy now stock a range of 15 differentBluetooth headsets in larger stores.

But wait there is more....it’s time to do morethan connecting to mobile phones. Music isnow going wireless, with a new range ofcordless Bluetooth stereo headphones unitsin the pipeline. So not only can you connectthese Bluetooth headphones to your mobilephone, but you can connect them to your

home stereo as well, all without wires. You can now listen to your favorite musicand if a phone call comes through a simpletap on the headphones and you are talkingto the caller while your music is on mute.How cool is that....

Over the next few months you will see moreBluetooth products and products withBluetooth built in, coming onto the market.We are now truly entering the wireless world.

For more information on Bluetooth call intoyour nearest Dick Smith Electronics, TandyElectronics, or Dick Smith ElectronicsPowerhouse store and talk to one of ourknowledgeable staff about Bluetooth and cutyourself free.

Grolsch Lager, a well known product to the Australian market, comes from Holland. Established asa premium imported beer, it has a great image of high quality, purity and freshness.

The 24 x 250mL Grolsch Lager package is exclusive in Australia to the Woolworths Liquor Group(BWS, Woolworths/Safeway Liquor and Dan Murphy's). Our first stock of Grolsch arrived inNovember last year and was received with terrific sales.

The key attraction of Grolsch for our customers is a carton of fully imported, premium lager forunder $30. Great value in comparison to products such as Victoria Bitter, which usually sell onspecial for around $33.

At your next social soiree, impress guests early in the evening with Wattle ValleyDipping Breads.

Proudly Australian made and owned, Dipping Breads are an excellent new accompaniment to yourfavourite dips and spreads. Best served warm, the bread’s warmth and flavour enhances theflavour of a dip and makes for a delicious alternative to the usual pre-dinner crackers.

Available from our Deli department in Original or Garlic & Parmesan flavours, the breads can beheated in the oven, microwave or under the grill. So at your next party, simply heat, serve and dip!

About Us


All the ActionFreshening up the Front End with WoWPoS

You may have heard of WowPoS, you may have even seen it in action …but you might still be wondering what it is and what are its benefits?

WoWPoS is the new checkout and cash office system thatintroduces user-friendly IT technology to our supermarkets,including graphic screens for customers and touch screen displaysfor cashiers.

Over the last 12 months, the new system was piloted in 15 newand existing stores, with the roll-out then kicking off in February thisyear. It’s expected WoWPoS will be up-and-running in all our storesby June 2007.

Seven Hills was one of the first stores to receive the pilot, back inNovember 2004 and they’ve found it’s an exciting development inour supermarket business.

“The advantages are enormous, particularly at the front end. It’s somuch quicker and easier to use and the noise reduction is verysignificant. In departments like produce and liquor, the use ofpictures makes products really easy to identify,”

“Customers also love it, particularly as it gives a running subtotalthroughout a sale so they can see how much they’re spending.WoWPoS makes a real difference to how a store looks too, it looksso fresh and clean,” said Seven Hills Store Manager, Tony Corelli.

Wh

at

is W

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Po

S?

Warringah Mall store looking sharp with the new WoWPoS system in Februarythis year.

The current system runs on a much older computer program,which is becoming expensive to maintain as it’s difficult to findequipment that is compatible with the program, particularly for newand refurbished stores.

Using ‘touch’ technology, which is now the industry standard,WoWPoS will enable our supermarkets to continue to meet futurecustomer and business needs. It has plenty of benefits at the frontend including:

• Faster checkouts

• Faster EFT processing

• Ability to look up unknown items automatically

• No more supervisor keys

• Reduced training time for new operators

It’s an added bonus that the new touch screens look smart too!

If you’re one of the 65 000 staff, both in store and support teams,who will receive training when WoWPoS comes to you, you can besure its benefits are worth looking forward to.

Wh

y W

oW

Po

S?

The old and the new registers – with the new system’s good looks and improvedfunctionality, there’s no competition!


All the ActionThe team in Hong Kong - off the ground & running

Woolworths Limited is setting up a Buying Officein Hong Kong and some of our current Australianemployees are playing an important role in gettingthe team off the ground and running. HR ManagerBrendon Lott is one of those employees. Havingspent 20 years working for Woolies in a variety ofroles including Store Manager, Area Manager andHR Manager, Brendon was excited about beingoffered the opportunity to work in Hong Kong fortwo months recruiting the new team andinducting them into the Woolies business.

Woolies News spoke to Brendon to find out abouthis experience working overseas and who's whoin the new Buying Office.

Brendon first left for Hong Kong in January,charged with the responsibility of working closelywith Jerry Chan, Hong Kong Managing Director,to recruit a team that would be responsible forsourcing products for our supermarket, DSE andBIG W Buying teams in Australia.

Brendon and the Hong Kong team wereworking on the 45th floor out of two temporary

offices in Causeway Bay that overlook theamazing Hong Kong harbour across toKowloon. One is an operational office that iscurrently working on orders, sampling andsourcing while the second office is whereBrendon and the newly appointed HR Manager,Ada Ng are conducting all of the interviews forthe new team. With Woolworths being a wellknown brand in Hong Kong, they have beenoverwhelmed by applications - more than 800online and by mail.

"I started here mid January with a recruitmentplan and a timeline of where we wanted to beand when. By the end of February, 19 peoplewere working from the office ranging from theManaging Director, Finance teams, SourcingManagers, HR, Administration and QualityAssurance. We intend to have 38 employees inthe team by the end of April 2006, growing tojust over 80 on the team by December 2006.By the end of April we will have relocated to ourpermanent office in Lai Chi Kok on the Kowloonside of Hong Kong.

"The benefits created for the company by having the HK team working with the Buying offices in all divisions is exciting", says Brendon.

The Hong Kong team and the Divisional Buying Teams will be able to provide our business with increased margins through lower cost prices, improved GP,smarter ways of doing business, improved buying power through volume and better synergies.

Representatives from Buying teams will visit China and our new office in Hong Kong in April as part of the Canton fair. This visit will be followed by the HongKong team travelling to Australia to meet and work with the Buying teams from all divisions. They will also be able to visit our stores and competitors gaininga clear picture of our business and the important role that they now play in the ongoing success of our company.

Working with the Australian Buying Team

Brendon and Jerry enjoy a bite to eat

The view from the office

The Hong Kong team from left to right: Ella Chan: Sourcing Manager - Soft lines, Helen Jeng: Sourcing Manager- Stationary, Luggage, Bulky Plastics & Cleaning, Jerry Chan: Managing Director, Ada Ng: HR Manager, ZeldaChan: Executive Assistant, Betty Hui: Sourcing Manager - Christmas Seasonal, Housewares & Kitchenware,Raymon Ip: Sourcing Manager - Consumer Electronics & Small Appliance

So what'sbeen involved?Apart from recruitment, Brendon has also had to:

• review our existing policies and procedures toallow them to capture the Hong Kong culture and way of doing business.

• modify our employee induction and educate new employees about the company.

• set up a team site containing shared documents, policies and forms for easy access by employees.

• organise the Insurance cover for employees and the Hong Kong equivalent to Superannuation.

• set up payroll procedures.


All the ActionBuilding on our People’s Experience

With around 4000 trainees and 1500apprentices in our company at any given time,it’s no surprise that trainee graduations are heldin regional and divisional offices year-round.Trainees graduate with a Certificate II, III or IV inRetail Operations after completing core subjectslike customer service and compliance, alongwith electives related to the department in whichthey work.

In February this year, we also had our firstgraduation ceremony at the Norwest SupportOffice for staff studying at a post-graduate level.Twenty-nine managers from across the divisionsreceived their Postgraduate Certificate inManagement from the Macquarie GraduateSchool of Management (MGSM), with anothernine awarded a Postgraduate Diploma inManagement. The Certificate students studiedaccounting for management, marketingmanagement and human resource management,while Diploma students continued on tocomplete three electives in areas such as lawand management, leadership and changemanagement. They pave the way for the 116students we have at MGSM this year.

These graduates are just a handful of the manyemployees from across our divisions who buildon their practical expertise by completingtraining courses through the WoolworthsAcademy.

Staff become students in a wide range ofprograms, from short courses through to fullyaccredited Certificate and Postgraduatequalifications. The common thread between allcourses offered is their alignment with businessrequirements and individual development needs.

For all training courses, staff are nominated bytheir Store, Line or HR Manager as it’s importantthat the studies match up with both currentperformance and future potential. If you’reinterested in finding out more, speak to yourHR Manager.

Well done to these Certificate IV graduates from Supermarkets, Region 2, a few of the many trainee graduateswe have around Australia.

At the first Norwest graduation ceremony, MGSM graduates shared their success with their lecturers and managers.

These graduates are just a handful of the many employeesfrom across our divisions who build on their practicalexpertise by completing training courses through the

Woolworths Academy.

Throughout the year, our staff celebrate their study success at graduation ceremonies around the country.Woolies News recently got the lowdown on our graduations, including the first ever graduation held at theNorwest Support Office.

All the Action

TraineeRecruitmentat BWSBWS are not only powering along with promotionsthey are also investing in the development of theirteam. HR Officer, Amanda Mohan, has spent thelast few months travelling around the countrysigning up new trainees to the Certificate III and IVprograms. Last year 33 trainees commenced theprogram and this year BWS are expecting 250 tocome on board.

BWS offers structured training programs fromInduction to Diploma level. The training programsoffer nationally recognised qualifications in avariety of areas and are a great opportunity forteam members to enhance their skills required forthe liquor retail industry.

Human Resources Manager, Janine Keeffe, saysthat training is about preparing our people for nowand in the future. "Training is an important part ofensuring that our people have the competenciesand knowledge to perform their current roles, andto ensure that we are developing people toguarantee the continued success of our business."

“At BWS, we offer Certificate II, III and IV training tofull time staff members wanting to develop theirskills. Each module in the program is aligned tothe liquor business with particular emphasis onMerchandising, Rostering, Stock Management andPeople Development.”

Prizes and Customer IncentivesThe BIG TIP is being marketed as ‘Australia’s Hottest Footy Tipping Comp’. It is a national AFL and NRLfooty tipping competition with over $800,000 worth of cash and prizes to be won and customers don'thave to wait until the footy season is over to pick up a prize. There are monthly in store prizes and 48fantastic home entertainment packages on offer throughout the year, topped off by the major end ofseason national cash prizes for each football code: 1st prize - $25,000, 2nd prize - $10,000 3rd prize -$5,000 and last place $2,000.

How does The BIG TIP work?Customers can join The BIG TIP via SMS and/or the Internet. Once registered, customers need to visittheir local BWS bottleshop to pick up their BIG TIP tipping password which changes each fortnight.This ensures that BWS continues to get traffic through the store and works towards strengthening theirconnection with customers – BWS…Your local bottleshop.

It's Never too Late to Join!Customers and staff that join The BIG TIP through the season will be awarded 'away' team wins (up toa maximum of 5 points) for each round that they miss entering their tips. Everyone has a chance to WIN.

In front of the BWS Sandbelt Drive In. Left to right Retail Manager - Chris Lambert, ReliefArea Supervisor - Ian Potter, Steve Silvagni, Victorian Area Manager - Luke Grima,Retail Attendant - Josh Schueman, Dipper:

The team at BWS Gladesville with NRL star Laurie Daley. Left to right DanWebster, Store Manager - Kim Lindahl, Laurie Daley and MichaelVoger-Mason

BWS prides itself on leading the market in presenting customers withrelevant, exciting and innovative promotions and The BIG TIP isno exception!

In February, BWS launched The BIG TIP, a ground-breaking promotionthat capitalises on an entrenched Australian custom….footy tipping, andintroduces an innovative retail customer loyalty program.

BWS has teamed with the Fosters Group, the principle sponsor for bothAFL and NRL football, and recruited three high profile footy celebrities topromote The BIG TIP - Robert “Dipper” Di Pierdomenico, Steve “SOS”Silvagni and Laurie “Lozza” Daley.

The BIGTIP at BWS

W O O L W O R T H S N E W S • A U T U M N 2 0 0 6 15


All the Action

The Mercury Program was established in 2003 as part of Project Refresh IIwith the aim of restructuring our Supply Chain to be store friendly, reduce thecost of doing business (CODB) and improve our Gross Profit.

Mercury involves a range of projects that intertwine and work together toachieve this aim. Depending on a project’s focus, it is managed through theLogistics and/or Supermarket Program Offices.

A significant part of the Mercury Program is the restructuring of our SupplyChain to produce an improved, more efficient method of delivering productsto stores.

Until recently, Woolworths was delivering to stores from over 30 DistributionCentres throughout the country. With the opening of new NDCs and RDCs,Vendors are now delivering directly to Distribution Centres and making fewerdeliveries to stores.

Our new Distribution Centre network will be made up of two NationalDistribution Centres (NDCs) for slow moving merchandise and nine RegionalDistribution Centres (RDCs) to service stores with fast moving products.

Our new Regional Distribution Centres are composite facilities ofapproximately 60,000sqm in size and employ more than 300 staff. They arecomprised of Chilled and Frozen, Ambient and Produce sections.

In addition to building our new Supply Chain network, we are deliveringimproved systems for our Distribution Centres, rolling out AutoStockR,introducing Roll Cages and Shelf Ready Trays, making less deliveries to storesand taking greater control of our transport.

Keep posted - in future editions of Woolies News, we’ll talk moreabout Mercury!

Perth RDC – Services the entire WA market – that’s64 Supermarkets, 29 liquor and 43 petrol outlets.

Adelaide RDC – Services 75 stores throughoutSouth Australia and the Northern Territory.

Wyong RDC – Currently delivers to 41 stores on theCentral Coast and in Northern NSW.

Wodonga RDC – Currently delivers to approximately50 stores in NSW, Victoria and the ACT.

Brisbane RDC – Currently under construction andwill be servicing stores in late 2006.

Townsville RDC – Delivers Produce to 29 stores inFar North Queensland.

Sydney RDC – The Temperature Controlledextension is complete and it will begin servicingstores in July.

Melbourne RDC – Currently servicing ambientproducts to Victorian stores.

NDCs – There are two National Distribution Centres,one based in Sydney and the other in Melbourne.Both provide national service in all slowermoving products.

Tasmania RDC – The Project is in the early stagesof development.

Our new Distribution Centre Network


All the ActionHuman Nature thank BIG W for BIG SalesDuring February, Sony BMG and HumanNature thanked BIG W for their contributionin helping Human Nature's album, ReachOut: The Motown Record, achieve tripleplatinum status by awarding them with apersonally autographed plaque. BIG Wstores have to date sold in excess of38, 000 units of the album.

Human Nature visited our new support office atNorwest and performed four hits to a crowd ofmore than 2,500 employees and visitors. CDsales from the day raised $1250 for the RoyalChildren's Hospital at Randwick, which the boyspersonally autographed. The group's autographon the plaque is a credit to all BIG Wassociates, "Thanks for your amazing supportwith the record! Cheers, Human Nature".

Human Nature perform live at Norwest and inset, General Manager - BIG W, Greg Foran, with Human Nature andthe plaque that recognises BIG W's achievement.

A Big Welcome to TavernerOn February 6, Freestanding Liquorwelcomed 31 bottleshops to theWoolies team through ALH’sacquisition of the Taverners HotelGroup. A big welcome to all of our newteams and thank you to everyone whois working hard to ensure asmooth transition.

As with all of our hotel acquisitions, BruceMathieson and his team will manage theHotels and Woolworths, via our BWS brand(Beer Wine and Spirits), will manage theretail bottle shops.

Our distinctive BWS signage and coloursare now on all the retail outlets and we arein the process of re-burbishing the retailfloorspace in each location.

There are many people working in storeand behind the scenes to integrate thebottleshops into our business and alignthem with the BWS operations. DuringFebruary, we focussed on aligning pricing,promotions and signage and of coursegetting everyone fitted into a newBWS uniform.

General Manager, Grant O'Brien is pleasedwith not only the standard of the newstores but the calibre of the teams runningthem. "The stores are fantastic additions tothe BWS retail group with most beingextremely visible and well located offering'super' convenience to our customers inareas where we are currently notrepresented. More importantly the calibre ofthe teams that come courtesy of thisacquisition are of an extremelyhigh standard”.

Welcome to the BWS team!

On March 20, a celebratory dinner washeld at the University of Sydney to paytribute to people with intellectualdisabilities and their employers, andmark the 20th anniversary ofJobSupport.

As Australia’s largest employment agency forpeople with significant intellectual disabilities,JobSupport places its clients in mainstreamemployment settings and helps to train andsupport candidates in their new role.

Woolies helps JobSupport find the rightopportunities for its clients within our business -it’s a win-win situation as we provide valuableopportunities for their clients, while meeting ourbusiness needs. The high level of commitmentand enthusiasm often found in these team

members is a delight. Store Manager at NorthStrathfield Woolies, Guy Piazza said, “Teammembers from JobSupport really add to theteam, they’re very loyal employees.”

Woolies has worked with JobSupport since itsinception, with 63 clients finding work with ussince 1986.

Our current supermarkets employees who werethrilled to receive Awards on the night includedEmilio Zandona (with an impressive 20 yearsservice at Town Hall!), Jeff Wong (Caringbah),Damien Shacklock (Menai), Peter Carroll(Balmain), Chris Turner (Baulkham Hills) andJehad Youssef (Glenmore Park).Congratulations to Woolies Moorebank whoalso received recognition for its fabulous workwith JobSupport.

The Hon. Dr Sharman Stone MP, Minister forWorkforce Participation (middle) presented ourJobSupport employees with their Awards, alongwith Store Managers Guy Piazza, Tony Corelliand Craig Urquhart, and Regional HR Manager,Michael Stoddart.

Celebrating 20 years with JobSupport


All the Action

A Change for the Better:the Manual Consolidation ProjectNot all that long ago, if you had a question about a policy orprocedure in our Supermarkets you’d be shown the door… thedoor of a cupboard which held teetering piles of bulging,dog-eared Manual folders.

Now, with the click of a button all the information you need is atyour fingertips, thanks to the Manual Consolidation Project.

The project commenced in January 2005 with the aim of consolidatingand updating the 57 outdated and cumbersome procedures manualsand reference guides that were in stores. There were only 5 people in theteam which undertook this project and in excess of 10,000 hours of workwent into it!

The team firstly determined that the procedure manuals of the futureneeded to be task based and not department based. Once this decisionwas made, the team identified four broad task based areas: StockManagement, Store Services, Merchandising and Store Management.These areas would become the four procedure manuals of the future.

The first step in the process was to consolidate everything that could befound on each individual procedure. With the help of a subject matterexpert, the procedure was then validated and signed off. The team liaisedwith business teams, support teams and stores to completethis process.

One of the most significant achievements of the project was thedevelopment of the Supermarket Policies and Procedures intranet site on

StoreNet. The use of an intranet site has made the process of maintainingour current policies and procedures much easier and alleviates the needfor stores to physically update hard copies.

The end result of the Manual Consolidation Project is a complete and upto date set of procedure manuals that stores and support teams can nowaccess online. Stores have been able to dispose of a number of folderscontaining policies and procedures! Keeping them up to date is now akey function of National Retail Support.

Looks like it was a tough competition!

What a team! Even our kids are good looking…

At 10 months old, Isabella Tattis is starting early as a cute cover girl.

Isabella’s parents, Tim and Toni Tattis, who have worked in Woolies stores for over 10 years, enteredher in the Woolworths Australian Parents Magazine baby competition late last year and were delightedto be told recently that she had won.

The magazine ran an open competition for all readers, as well as a competition just for WoolworthsLimited employees. Isabella took the title in the Woolies exclusive competition, which was open tobabies aged between 0-18 months.

Isabella’s prize includes an invitation to the magazine’s next cover shoot, with the chance to appear onthe cover. The winner and 4 runners-up also receive a pack of assorted baby goods from Woolworths.

Looking at the runners-up, Woolies News thinks the judges must’ve had a tough time choosinga winner!

The wining smile:- Isabella Tattis


All the Action

News from BIG W

Easter has been and gone and I hopeeveryone had an opportunity to have abreak and get some valuable time withfamily and friends. We will have allneeded this period to recharge ourbatteries and set ourselves new

challenges as BIG W begins a period ofunprecedented growth. Before the financial yearend in June we will have opened 9 stores, 6 ofthem in fact in the last 4 months. That in turnsets us up for a much larger year that will seeus top 140 stores by the time July 2007 arrives.There is no doubt that we are all part of agrowth business and it's up to all of us toensure that the growth is profitable, sustainableand capital efficient. We are all part of stakingout our company's future positioning, it'scertainly not something that can be done aloneor in isolation.

I know that we always get a better result whenwe seek the input of many rather than a few.The opportunities that this growth will presentare numerous and will cover every aspect of ouroperation. Particularly, we will need to developmany leaders and importantly ensure their skillset can take us to a new level. One thing youcan guarantee in our business is that there is no"standing still". What works today probablywon’t work tomorrow.

We need to all constantly adapt whenstrategies become obsolete, or when wefeel our performance may be declining. Ittakes special people in a special businessto make this happen.

As I travel around our stores, ourdistribution centres and our offices, I'mincreasingly confident that we have theresources and capabilities to achievegreater things. We have already set newbenchmarks in performance and led theway in many Discount Department Storeinitiatives. Now we should push evenharder for more change and greaterachievements. I know we can do thistogether and have the time of our lives onthe way.

Thank you for all your efforts to date, wehave a wonderful team all playing their partin running a wonderful business.

Greg Foran, General Manager - BIG W

Arnotts were the SupermarketsSupplier of the Year for 2005.

It’s a relationship of mutual benefit and success.Across the divisions, we work in partnership withour suppliers to generate positive outcomes forour business, their business and our customers.

November last year saw us celebrating the pastyear’s achievements with our trading partners atthe BIG W, IT and Supermarkets Supplier of theYear Award dinners. These events are a greatopportunity to say ‘thank you’ for the tremendoussupport shown by our trade partners throughoutthe year, and recognise those who have excelled,in front of their peers and the industry.

The majority of the Awards are based oncategories, with Supermarkets and IT alsopresenting an overall Supplier of the Year Award. Inour trading divisions, the categories relate to whatwe sell e.g. produce, bakery and liquor inSupermarkets or hardgoods and softgoods in BIGW. Similarly, IT’s categories relate to the work theydo supporting business operations, including

services, software and infrastructure.

Participating suppliers receive scores quarterly fortheir performance in every major area of theirdealings with us. For BIG W and Supermarkets,scores come in from managers on the front line, suchas those in trading support and primary freightteams, as well as business managers and buyers insupport offices.

This ensures that we’re rewarding our top performingsuppliers. It’s these high standards that have madeour Awards an achievement that suppliers can beproud of.

Developing solid relationships with our suppliers alsodirectly benefits our stores, as suppliers then workmore closely with us in merchandising, filling stockand planogramming. It helps us continue to deliverstrongly on our everyday low prices and ‘we sell forless’ price commitments - a benefit for ourcustomers and our business.

Teaming up with our Trading Partners

A message from Greg Foran


All the Action

People ProfilesAdeline Gardnir –Regional HR Specialist(DSE)

Sitting in the lunchroom one day at ourMarayong supermarket in NSW, AdelineGardnir glanced up at the noticeboard andnoticed an advertisement for careeropportunities within Woolies.

Realising there were more internal careerprospects than she had first thought, Adelinesecured an Administration Assistant role in theNSW State support office upon finishing uni.This ‘foot in the door’ then opened up anopportunity in Human Resources in ourSupermarkets division. Adeline has sinceworked her way up in HR and Training roles inthe Supermarkets and Logistics divisionsbefore being promoted to her current positionat DSE.

“I’ve particularly enjoyed the opportunities I’vehad to meet so many people, and lovebumping into people now who I worked within the past, seeing they’re still here, still happyand doing something bigger and better.”

Adam Jacka –Project Manager,Corporate Marketing(Woolworths Limited)

While watching the Melbourne 2006Commonwealth Games, you would’ve noticedthat Woolies was the official supermarket ofthe Games…but guess you didn’t think aboutwhat was involved, behind the scenes, inmanaging this sponsorship?

Enter Adam Jacka and the marketing teamwho were working on the sponsorship longbefore the Games began. When Adamworked night shifts as a Deli Assistant whilestudying to be a sports journalist, he neverdreamed that just 4 years later he wouldcombine his love of sport andcommunications …in a role with Woolies!

“I didn’t know there was a support office, letalone realise the variety of roles available. I’vehad the chance to work on Project Saturn,which led to the launch of the ‘FreshObsession’ campaign, as well as present onWOWtv,” says Adam, “I’ve found that hardwork is rewarded with opportunities and yourcareer can be as big as you want it to be.”

What’s your next move...For the first time, you can now jump onlineand see what internal career opportunitiesare available to you!

Whether you’re starting your career or looking for a change, you’ll beamazed at the range of jobs across our growing divisions.

To give you a head start, we’ve created a new section of the WOWcareerswebsite that’s exclusive to our current employees. Internal job opportunitiesare now featured here before they’re available to external candidates.

We’ve always had a strong policy of internal recruitment at Woolies. Why?Because promoting from within is an essential part of the way we dobusiness – we value the skills and experience you’ve already gained fromworking with us.

This opportunity is an exciting part of our new online recruitment system,which gives you greater control over your career with us. You can beproactive and apply for specific jobs that you’re interested in. You cansearch across all divisions and types of roles. If you’re interested in aparticular area, you can subscribe to a Job Alert so we can notify you whena role becomes available, or if you’re thinking of making a move but aren’tsure what you’d like to do, have a career chat with your Manager.

Once the opportunities are made available to external candidates, it’s alsoa lot easier to let your friends and family know about jobs they might beinterested in.

To see what your next move could be, go to www.WOWcareers.com.auclick on the Internal Employment Opportunities icon and apply for a jobthat suits you. All you’ll need to view internal opportunities is your employeenumber, which is printed on your payslip. If you secure an interview, you’llneed to let your Manager know.

Justin Mackedie –Store Manager (BIG W)

As a Store Manager of a BIG W in downtownBrisbane, a lot of responsibility rests on JustinMackedie’s shoulders…but since starting as acasual checkout operator 10 years ago,Justin’s grown his career so he’s more thanready to handle it!

Not long after starting with BIG W, Justin sethimself the goal of becoming a StoreManager. To get there, Justin has worked in arange of roles in store operations and had thechance to travel and live in lots ofdifferent places.

“Running a business like BIG W is exciting.No one day is the same and I interact with somany different people. I’ve been given greatopportunities to learn and step up in thebusiness,” says Justin.

“I’m a Store Manager today due to the manyother Managers who have taught me or givenme the chance to learn from them. By takingthe time to learn different roles along the way,you can move ahead in stores. At BIG W,you’ll get out what you put in.”


All the ActionDSE moves into India

Currently the government has regulationspreventing foreign ownership and many of thelocal retailers such as Pantaloons, ShoppersStop and Spencers are capitalising on thatregulation by expanding.

The regulation prevents us from owning retailstores, but they also provide an opportunity to'get in' on the ground floor if we can structure arelationship with a partner.

Enter Tata, one of India's largest companieswho have a third of the mobile phones in India,have a good share of the car and truck marketand are Indian's largest steel producers.However, this description of Tata only capturesthree of the eighty companies they have in Indiaand throughout the world. They are India's mostrespected company with a turnover in excess of$12 billion (US) and give more support to localcommunities than any other Indian Company.

Woolworths are proud to be linking withTata where we will provide the franchiserights for our Dick Smith Powerhousestores and also perform the role as awholesaler to the organisation.

Our link with Tata will see us establish over 100stores over the next 8 years and build a

business of significant proportions. The storeswill be 2000 square metres in size and verysimilar to our world class 'Powerhouse' offer.

The 'set up' of stores is underway with ourexperienced DSE team linking with a dedicatedteam made up of Noel Jacobson, Doug Frank,Shankar Viswanath, Victor Bouch and TimBean. The team are currently developing ourmerchandise structure, meeting with Indianvendors, reviewing property options andrecruiting staff in India. Our Tata partners arealso working with our project team withresearch, IT development and branding.

Establishing an overseas business has a longgestation period with legal and regulatoryapprovals, not to mention ensuring we minimiseany risk.

Our first store should be open inSeptember 2006 with a significant programof new stores averaging 14 per year.

Mr Corbett and our board have been driving theneed for overseas expansion and India is theperfect location - we have so much in commonsuch as our British heritage, but moreimportantly our Cricket interests!

With over 1 billion inhabitants and 12 million retail outlets it is logicalthat India has significant opportunities in retail. However, in India youwon't find Walmart, Carrefour, Tesco, Aldi or Cosco. In fact there arealmost no foreign entrants in Indian retail.

.......?

Carol Douglas –Store Manager(Supermarkets)

Recalling her first days with us in 1994, Carolsays, “I started as a Deli Assistant with no realintention of staying ‘forever’. But after beinggiven heaps of opportunities to create apositive and exciting career with a growingand vibrant company, I stayed on and haven’tlooked back.”

Before taking up her current position, Carolheld the roles of Deli and Seafood Manager,Deli/Seafood Specialist and Store TradingManager, but is delighted to have reached hergoal of becoming a Store Manager in countryWA.. Carol says the interaction withcustomers and staff is what keeps her going.

“I love the people I work with. It is a pleasureto get up in the morning to go to work, andmost of all I love meeting the customers thatcome shopping in our store and are just ashappy to be there as me!”


In the Community

Supporting you Supporting others

Dean helps the Rural Fire ServiceDuring the Christmas holiday season, local firefighters in Narooma drive their trucks to the busy caravanparks in their area and accept donations for letting kids enjoy the novelty of sitting in the driver’sseat...without the engine running!To make the most of the money raised, Woolies Narooma Produce Assistant, Dean Loughran made asuccessful application to the EMA scheme. The funds help to keep the Rural Fire Service well equippedfor protecting their local communities against bushfires. When it comes to fundraising and the EMAscheme, a little creativity goes a long way!

Walking WonderWomen

Dean Loughran (left) presents Ron Luke (Captain Narooma Rural Fire Service) with funds raised, including the EMAscheme donation from Woolworths.

Take your fundraising ideas to the next level –apply for the EMA scheme!

For more information, contact Natalie Faber-Castell on 02 8885 1033 [email protected]

Once you’ve completed your fundraising, send some details about what youdid and photos so we can include your story in Woolies News. Contributionsare always welcome!

Leanne and Julie (right) prepare for their 24hour quest.

Many of our team members join together to raisefunds for charities – putting their own time andeffort into helping others in need.

Through the Employee Matching Award (EMA) scheme, the Woolworths AustralianCommunities Foundation supports our people asthey support others by matching the funds theyraise, up to $1000. Here are some examples ofpeople whose excellent efforts have been doubledthrough the EMA scheme.

TPC walks for Cancer CouncilAt the Transaction Processing Centre (TPC) inTassie, raising money for the Cancer Councilthrough the Relay for Life is a real team effort.In late February this year, a team of 60 staffand their families did shifts in the Relay from

2pm Saturday until midday on Sunday, withsome members camping overnight to cheer forthose on the ‘graveyard’ shifts. The majority ofwalkers have been touched by cancer in someway, hence their choice to support this cause.Special moments during the Relay include the

Survivor’s Walk for those who’ve beatencancer and the candlelit memorial TwilightWalk. Incredibly, the TPC team raised $5800all up, also organising mufti days and rafflesthrough their Social Club.

It was actually the EMA scheme that inspiredSafeway employee, Julie Reynolds to takethe Relay for Life a ‘step’ further. Our offer tomatch her other sponsorships dollar fordollar (up to $1000) led Julie to think aboutwhat she could do to make the EMAsponsorship really worthwhile…and shecame up with a non-stop 24 hourwalking marathon!

For the 2nd year in a row, Julie, who lost afriend to cancer, walked for 24 hours withher friend, Leanne Kvaternik. These walkingwonder women completed their walk inMarch this year as part of their local Relayfor Life and raised $3737. What atremendous effort. Well done Julie andLeanne - Woolies News suspects you hadsome very sore muscles!

The TPC walkers, Alex Nicholson, Michelle Dickson and Tracey McDonald.

The opening ceremony


In the Community

W O O L W O R T H S N E W S • A U T U M N 2 0 0 6

Our Shoppers Support DisadvantagedKidsWoolies shoppers boosted The Smith Family’sChristmas Appeal by a huge $380 000 through thepurchase of Smith Family Christmas Stars andselected floral bouquets.

This excellent result will fund a year ofspecialised education support for more than1,500 disadvantaged children through theLearning for Life program, so The Smith Familycan be there for families not only at Christmasbut throughout the year.

Stitch in Time…For a Good Cause

The DSE social committee has various waysof enticing contributions from staff forexternal charities and special fundraisingevents, but nothing more popular thanknitting. Michele Brennan of the Financeteam started this trend in 2003 and it hasgrown in popularity ever since. The majorityof rugs and scarves made are auctioned orraffled and the money raised is then given tothe chosen charity. So far, no men havevolunteered but as Michele says, “Give metime, I will have them knitting up blanketsand scarves and loving it! “ Not on companytime, of course!

DSE Donates a DVD Player for Lachlan

Paul Henderson (Chief Operating Officer) from The Smith Family accepts our cheque from Ray Butcher (BusinessManager – Hard Produce and Floral) and Loretta Giblin (Sponsorship Manager).

Left to right - DSE knitters Nancy Makhoul,Sharon Boland, Yumuna Dassanayake andMichele Brennan Joe Hindy, DSE Area Manager, presents Lachlan with his new DSE Portable DVD player.

After receiving burns to 90% of his bodywhen his family’s Emu Plains NSW homeburnt down on December 12 last year,Lachlan Jamieson has been receivingtreatment at The Children’s Hospitalat Westmead.

Recently, in the local paper, DSE AreaManager Joe Hindy read an article abouthow a heartless person had stolen Lachlan’sportable DVD player from his hospital

bedside table. On closer inspection, Joenoticed that the empty box in the photo was aDSE product and immediately rang thesupport office for approval to donate a newportable DVD player to Lachlan. Joe thenorganised with the Hospital to present Lachlanwith the replacement DVD player.

After feeling so downhearted, Lachlan is allsmiles again.


Grand Openings

Good as new atEli Waters,Queensland“Customers who used to drive past, now stopin and shop here as they like shopping underthe Woolworths banner. The store wasrevamped with new fixtures and a re-paint, andturned into a Woolies store [from a Foodworksstore] in just four days – customers wereamazed at how we did so much in so littletime. We’ve kept the majority of our team too,which has been great.”

Bruce Styler, Store Manager,Eli Waters.

Building for the future at Plainland

Dan Murphy's sets up shop in Bendigo

With customers travelling 150kms to Melbourne to shop at Dan Murphy's, the opening of our Bendigo store was a welcome event in thelocal community, said Store Manager David Fedrizzi. Opening celebrations included fabulous wine tastings, in-store competitions andgiveaways. The local radio station was on hand with a live broadcast from the front of the store in the first week of trade.

The Eli Waters teamcelebrate the hard workthat ensured their storebecame a Woolies inrecord time.

Local Mayor, Shirley Pitt helps the Plainland teamopen their store with a sweet treat.

The Dan Murphy's team were warmly welcomed by the Bendigo community on February 9.

The Plainlands store, located amongst rolling hills and farm animals.

“Customers are really happy tohave a Woolworths in the areanow and as we’re in a countryarea, many customers travel upto 45 minutes to shop here – onour first day, they were lining upat the doors!”

The local Mayor cut the ribbon and the cake atthe opening of the brand new Plainland store inQueensland on December 10. Located on themain highway to Toowoomba, the store is in a‘growth corridor’ and is built with the future inmind, as the area develops. Duty Manager,Cameron Daw says


Grand OpeningsPowerhouseat MacarthurSquare

Townsville Regional DistributionCentre Opens

Townsville team outside thenew Townsville RDC.

Hundreds of customers flowed through thedoors at the grand opening of the MacarthurSquare Powerhouse store on February 25. TheDay was a huge success, with Australian IdolKate DeAraugo making an appearance andsigning copies of her new single and album.Campbelltown’s local radio station, C 93.1 FMalso joined in, broadcasting live from the front ofthe store and contributing to the festivities withplenty of giveaways.

Standing tall in the impressive North Queensland sun, the new Townsville Regional Distribution Centre(Townsville RDC) is now operational.

The new facility is located in The Bohle. It is a temperature controlled facility with cool rooms rangingbetween 2° C and 13° C and will initially be servicing Produce to 28 Stores in far North Queensland,from Mossman in the north to Mount Isa in the west and Mackay in the south.

Townsville RDC was officially commissioned at the beginning of December 2005. It was completedahead of schedule and just in time to service the stores for Christmas. The official opening of theDistribution Centre was held on February 11, with the Lord Mayor Tony Mooney unveiling the officialopening plaque.

Dick Smith Powerhouse at Macarthur Square was an instant hit with customers.


Grand Openings

Petrol Sites Popping Up Aroundthe Country

The Gympie team (L-R) – Jacinta Stasse, Michelle Ford, Linda Williams, John Nelson, Stephen O’Sullivan and Brendon Melling.

March saw the opening of two brand new Caltex Woolworths petrol sites, in LismoreNSW and Marryatville SA. This takes our tally to 481 sites - 354 Woolworths owned sitesand 127 Caltex alliances sites. Now that's exciting expansion!

Gympie in Queensland started as a gold rush town and since opening on February 15, its new DSE store has experienced a rush of its own, becomingone of the top 10 performing DSE stores in Australia in its first three weeks! Store Manager Brendon Melling, previously a DSE Store Manager onQueensland’s Sunshine Coast, has received plenty of positive comments from the local community, who have welcomed the product range and customerservice DSE brings to Gympie. Brendon’s team, all Gympie locals, are proud to be part of our expanding business.

Wodonga RDC

Some of the Wodonga team celebrated in November last year when the Shed was handed over

Dick Smith goes to Gympie

The new Marryatville petrol station in South Australia.

Built from scratch over an 18 month period, the Wodonga RDC in Victoria began receiving and despatching in late February this year. Located 14 kilometresfrom Wodonga City, it’s huge – the size of 10 football fields!

Wodonga RDC will distribute goods to approximately 50 stores in NSW, Victoria and the ACT. In addition to the 300-strong team, the local community havebeen invited onsite to share in the excitement of building and opening the RDC. Local business colleagues were invited for a tour before receiving began andchildren from around the area have painted murals that now adorn the walls throughout the communal areas.


Opening the Archives

Searching through the archives, theearliest Woolworths newsletters wereproduced annually for staff balls during the1930s. Highly irreverent, with titles such asThe Woolworths Screech and The Wooletin,they are full of cartoons and lampoons whichprovide insight into the early days of ouryoung and vibrant Company.

The war years produced various newsletterswith a more serious purpose – sharing newswith Woolworths’ staff in Australia and thoseserving overseas. Many of these newsletterswere only published once. Tantalisingreferences to other Company newsletters inarchive documents suggest that othernewsletters may have been produced aroundthis time but sadly these have been lost.

Stepping forward into 1956, a newpublication appears — Woolworths Journal.The first issue celebrated the opening ofWoolworths 200th store at Civic in Canberraand the very first article was ‘How theCompany Started and Grew’, which was to

beupdated,expanded andreprinted many times over thenext 40 years as Woolworths did indeed grow.This first edition of the Journal also included alist of the 71 members of the ‘25 Year Club’ -three of whom started with Woolworths in 1924.

The Journal’s first editor was Eric Craig, aremarkable Woolworthian who joined theCompany at the age of 15 in 1930 and waspromoted to National Advertising Manager at16 - a fast track career!

In 1958 Eric changed the format to B4, morelike a daily tabloid newsletter, a change thatwas also reflected in the magazine’s content,with lots of photographs of staff members andtid-bits of staff news. It was around this timethe magazine became Woolworths News thenin 1960, Woolies News.

It wasn’t until December 1981, however, thatthe format reverted to A4, as it is today. In1986, when editor Tom Harvey retired, themagazine changed format and title to TheWoolworths Family Magazine and issues werefairly brief and irregular. Tom's return in 1989as a Public Relations Consultant, with the staffmagazine as one of his responsibilities, sawthe title Woolies News return and themagazine flourished once more. In 1997, Tomhanded over the position of editor and sincethen it has been produced by CorporateRelations and more recently, CorporateHuman Resources.

In this latest makeover you'll see more storiesabout what's happening in all parts of thebusiness as well as store andemployee profiles.

Thanks to Woolies News we can look backover our history – the highs and lows, theevents big and small and, most importantly,the stories of our people.

Happy Birthday Woolies News!

Woolies News Turns 50Any news publication would be proud of fifty years of continuouspublication… and this year, we celebrate Woolies News reaching thismilestone. Over the years, Woolies News has changed to meet thecompany’s needs and as you can see from this edition’s makeover, itcontinues to.


The Last Word

Through the Woolworths Australian Communities Foundation, we are aiming to raisemore than $1 million for Australians in need by enabling customers to contribute to theAppeal in-store - if you’re not in when they knock, go to Woolies!

From 20th May, almost 1600 of our retail outlets will be turned into Red Shield Appealcollection points. That’s every branch of Woolworths and Safeway supermarkets, BIGW, Dick Smith Electronics, Tandy, Dick Smith Powerhouse and Woolies Petrol sites,right across the country.

The Woolworths Australian Communities Foundation is a close partner of TheSalvation Army. In the last year alone, the Woolworths family has contributed over $3million to Salvation Army projects to assist Tsunami victims overseas and to helphomeless young people in Australia.

The Salvation Army serves Australians in need, with compassion, providing supportand guidance to help people up and out of a wide range of circumstances. This isachieved through diverse social and community programs assisting 1.5million peopleeach year.

Woolworths Limited CEO Roger Corbett said, “The Salvos make a tremendouscontribution to the lives of Australian families and we are very proud of ourlongstanding association with them. Please help us to help them help others, bymaking a donation to the Red Shield Appeal.”

Remember, the Red Shield Appeal kicks off in May so if you’re not home when thecollectors call, please make a contribution at your nearest store.

Joining Forces to Support Australians in Need

It’s a first! In May this year, a number of our retail divisions will join forces for the first time ever to raisemoney for the same cause – The Salvation Army’s Red Shield Appeal.

The Woolworths Australian Communities Foundation is partneringwith the Salvos to support Australians in need.

Pick up your copy of Fresh!Fresh and free? That’s right! While shopping atWoolies, our customers can pick up the new32-page version of Woolworths Fresh magazineat no-cost.

In store now, the May edition is a Mothers Day Special, so mothers can be spoilt andspoil themselves! There’s quick and easy recipes so the kids can prepare a deliciouspancake breakfast for Mum, health and beauty advice for some well-deserved pamperingand great gift ideas.

There’s also nutritional advice to help you get all the vitamins and minerals you need tofeel fantastic and live a healthier life, and an up-close look at the growers who producethe beautiful flowers in our bouquets.

Every month, you’ll find recipes, health & beauty tips, fresh food news, kids in the kitchenand new product information… plus feature stories and seasonal news. Look out forFresh on your next visit to the supermarket.

The Last Word

Here are some snapshots of our day at the Games with

the kids from Wonthaggi North Primary School. To get

into the spirit, the kids had a breakfast of vegemite on

toast while staff members from the store donated their

time to decorate their hair and faces. The Staff Social

Club donated matching t-shirts, face paints and hairspray

for their day.

As you can see, they looked great, and caused quite a

stir. All the kids were just as excited to have their photos

taken at least 30 times by athletes, volunteers and

spectators as they were about attending the Games!

They even did an interview with Indian Television. I can

honestly say the 800m walk from the bus to the venue

took at least 40 minutes, as the group was stopped every

few feet for a photo.

A great day was had by all, with not only the store but

also the town’s other businesses getting behind the

group. Thank you.

Samone Hollings – Safeway Wonthaggi 3278

Bringing Kids to the Games

Dear Ken and Safeway,

Thanks again Ken for taking us to the Squash semi-finals.

Thanks for the showbag of goodies. The food was

beautiful and the sandwiches were awesome. Overall it

was a great experience and I had a great time. You

bought us the best seats in the house. I hope you

enjoyed it and have fun working at Safeway. I salute you

for organising a great night!

Brad Martin – St Jude’s Primary School

Dear Safeway,My daughter was one of the school children from

Andersons' Creek Primary School lucky enough to

participate in this amazing opportunity. She attended the

Badminton last night and had a fabulous time. Everything

was extremely well organised and the staff dealing with

the children were professional at all times (pretty

incredible when you consider how "excited" a bus full of

children can be)!I felt it important that, as a parent, I pass on my thanks

and appreciation to your company for giving my child this

opportunity. It is definitely a memory she will cherish for a

long time to come.Thank you again, Angela Zervos

Clifton Hills kids with the Scottish Minister for Tourism, Culture and

Sport who was keen to check out our initiative as they big for the

2014 Games.

The kids at Wonthaggi were Games celebrities


Woolies News is published by: Woolworths Limited, Corporate Human ResourcesAddress: Corporate HR, North Wing Level 2, Norwest Support Office (via Internal Mail)Editorial Team: Emma Halcomb and Fiona Breen – Employee CommunicationsEmail: [email protected] Phone: (02) 8885 1086 Fax: (02) 88881086

Woolies NewsAutumn 2006

Woolies News

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