[WMD 2015] 500 Startups >> Susan Su, "MUST. OPEN. NOW: 8 Psychological Triggers to Hypnotize Users &...

16
8 PSYCHOLOGICAL TRIGGERS TO HYPNOTIZE USERS AND HACK EMAIL OPEN RATES

Transcript of [WMD 2015] 500 Startups >> Susan Su, "MUST. OPEN. NOW: 8 Psychological Triggers to Hypnotize Users &...

Page 1: [WMD 2015] 500 Startups >> Susan Su, "MUST. OPEN. NOW: 8 Psychological Triggers to Hypnotize Users & Hack Email Open Rates"

8 PSYCHOLOGICAL TRIGGERS

TO HYPNOTIZE USERS

AND HACK EMAIL OPEN RATES

Page 2: [WMD 2015] 500 Startups >> Susan Su, "MUST. OPEN. NOW: 8 Psychological Triggers to Hypnotize Users & Hack Email Open Rates"

@susanfsu

#emailmarketing

#wmd

#500distro

Page 3: [WMD 2015] 500 Startups >> Susan Su, "MUST. OPEN. NOW: 8 Psychological Triggers to Hypnotize Users & Hack Email Open Rates"

ABOUT SUSAN

Page 4: [WMD 2015] 500 Startups >> Susan Su, "MUST. OPEN. NOW: 8 Psychological Triggers to Hypnotize Users & Hack Email Open Rates"

EMAIL =

Email is the highest ROI channel there is

● no display algorithms to ‘game’

● highly trackable -- even 1:1 emails

● 4 billlllllion accounts worldwide

● 25% of these are BUSINESS accounts

Susan Su

@susanfsu

Page 5: [WMD 2015] 500 Startups >> Susan Su, "MUST. OPEN. NOW: 8 Psychological Triggers to Hypnotize Users & Hack Email Open Rates"

REALITY CHECK

Page 6: [WMD 2015] 500 Startups >> Susan Su, "MUST. OPEN. NOW: 8 Psychological Triggers to Hypnotize Users & Hack Email Open Rates"

Susan Su

@susanfsu

Page 7: [WMD 2015] 500 Startups >> Susan Su, "MUST. OPEN. NOW: 8 Psychological Triggers to Hypnotize Users & Hack Email Open Rates"

1. RECIPROCITY

Susan Su

@susanfsu

Page 8: [WMD 2015] 500 Startups >> Susan Su, "MUST. OPEN. NOW: 8 Psychological Triggers to Hypnotize Users & Hack Email Open Rates"

2. COMMITMENT

+

CONSISTENCY

Susan Su

@susanfsu

Page 9: [WMD 2015] 500 Startups >> Susan Su, "MUST. OPEN. NOW: 8 Psychological Triggers to Hypnotize Users & Hack Email Open Rates"

3. SOCIAL

PROOF

Susan Su

@susanfsu

Page 10: [WMD 2015] 500 Startups >> Susan Su, "MUST. OPEN. NOW: 8 Psychological Triggers to Hypnotize Users & Hack Email Open Rates"

4. LIKING

Susan Su

@susanfsu

Page 11: [WMD 2015] 500 Startups >> Susan Su, "MUST. OPEN. NOW: 8 Psychological Triggers to Hypnotize Users & Hack Email Open Rates"

5. AUTHORITY

Susan Su

@susanfsu

Page 12: [WMD 2015] 500 Startups >> Susan Su, "MUST. OPEN. NOW: 8 Psychological Triggers to Hypnotize Users & Hack Email Open Rates"

6. SCARCITY

Susan Su

@susanfsu

Page 13: [WMD 2015] 500 Startups >> Susan Su, "MUST. OPEN. NOW: 8 Psychological Triggers to Hypnotize Users & Hack Email Open Rates"

7. FEARS

& ASPIRATIONS

7 Biggest Time Wasters for Social Media Marketers – Is this you?

vs.

7 Ways to Save More Time and Be a Superstar Social Media Marketer

Susan Su

@susanfsu

Page 14: [WMD 2015] 500 Startups >> Susan Su, "MUST. OPEN. NOW: 8 Psychological Triggers to Hypnotize Users & Hack Email Open Rates"

SNOOZE

BUTTON

Page 15: [WMD 2015] 500 Startups >> Susan Su, "MUST. OPEN. NOW: 8 Psychological Triggers to Hypnotize Users & Hack Email Open Rates"

EMAIL

CHECKLIST

1. Subject line -- psychological trigger

2. Preview text -- “bonus subject line”

3. Mobile FIRST

4. CTA -- ONE destination, multiple appearances

5. TEST: -CTA: language, size, color, commitment

level-

-images / no images-

-layout & length-

-show prices vs. not-

-simple vs complex-

-send time / day-

-personalization-

-“From” name-

Page 16: [WMD 2015] 500 Startups >> Susan Su, "MUST. OPEN. NOW: 8 Psychological Triggers to Hypnotize Users & Hack Email Open Rates"

@susanfsu

[email protected]

500distro.co