Wisconsin Long-Term Care System Informational Series The Basics of Family Care and Partnership.
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Transcript of Wisconsin Long-Term Care System Informational Series The Basics of Family Care and Partnership.
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Wisconsin Long-Term Care System Informational Series
The Basics of Family Care and Partnership
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Agenda Facilitator: Barbara Beckert, Disability Rights Wisconsin
I. Opening Remarks: Barbara Beckert, Disability Rights Wisconsin
II. Role of the ADRC and First Steps in the Long-term Care Enrollment Process: Janet Zander, Advocacy & Public Policy Coordinator, Greater WI Agency on Aging Resources, Inc. and Former ADRC of Portage County Director
III. How Family Care Works: Katie Mnuk, CEO of Lakeland Care District
IV. How Family Care Partnership Works: Tom Lutzow, CEO of iCare
V. Role of the Interdisciplinary Team in Family Care: Janet Ryndycz, Registered Nurse Care Manager, Lakeland Care District
VI. Time for Questions and Answers
VII. Adjourn
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Family Care History - Long Term Care Redesign Timeline
• 1994 : Wisconsin began developing the Partnership Program, an integrated managed care model.
• November 1995:Long Term Care Redesign project was launched • This process consisted of steering committees, focus groups, and a DHS LTC Redesign
Committee. • May 1997: DHS released its preliminary proposal for LTC Redesign and scheduled a series of
public hearings.• October 1997-March 1998: LTC Redesign Consolidated Steering Committee formed to address
remaining issues with the proposal. Three workgroups formed and met during this time period• January 1998: Governor Thompson announced the creation of Family Care in his State of the
State Address• May-July 1998: DHS further revised the draft proposal for LTC Redesign• 1999-2000: Governor Thompson included Family Care in his proposed budget, which passed
both houses of the Legislature in October 1999.• 2000: Fond du Lac, La Crosse, Milwaukee, and Portage Counties began offering Family Care.
Richland County was added in 2001.• 2007: Wisconsin Act 20 authorized DHS to expand the Family Care program statewide in all
counties that choose to participate in the program.• 2014: Governor Walker announced plans to expand Family Care to seven Northeast counties in
April and JFC formally approved expansion in November.
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Role of the ADRCsJanet Zander, Advocacy & Public Policy Coordinator, Greater WI Agency on Aging Resources, Inc. and Former ADRC of Portage County Director
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ADRCs
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How Family Care WorksKatie Mnuk, CEO of Lakeland Care District
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Family Care Goals
•Choice•Access•Quality•Cost-Effective
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Interdisciplinary Team• Family Care
• Social worker/care manager
• Registered Nurse• Other professionals, as
appropriate
• Family Care Partnership• Social worker/care
manager• Registered Nurse• Nurse Practitioner• Other professionals, as
appropriate
The member, or a representative designated by the member, work with the Interdisciplinary Team to create a care plan that best meets their needs.
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Family Care Members’ Satisfaction is Strong• 93% of members were “always” or “most of the
time” satisfied with the work of their nurse and care manager.
• 93% of members indicated they would “always” or “most of the time” recommend their MCO to a friend.
• 96% of members indicated they are “always” or “most of the time” happy with the quality of services they receive.
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How Family Care Partnership WorksTom Lutzow, CEO of iCare
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Role of the Interdisciplinary Team in Family CareJanet Ryndycz, Registered Nurse Care Manager, Lakeland Care District
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Questions and Answers