Wireless Restaurant SystemWe will serve you better …

Proposed and prepared by

Chin Ping Ming (IT 06122)

Current System

• Malaysian Delights

– Ordering interface

Malaysia Delights Network Architecture

Improvementto Current System

• Overall Modules (Part 1):

– Ordering Module

• Waiters

• Clients

– Queuing Module

– Mobile order/checking module

Improvementto Current System

• Overall Modules (Part 2):

– Payment Module

– Kitchen Module

– Job Dispatch Module

Improvementto Current System

• Overall Modules (Part 3):

– Sales Profiles Module

– Stock Control Module (Outlet Performance)

– Menu Update Module

– Customer Information Management module

– Setting Module

What is WRS?

• Ordered is sent to kitchen, cashier wirelessly.

Waiter

Order is sent thru Bluetooth to the server

Order is sent to kitchen & cashier

Kitchen

Cashier

What is WRS?

• Customer pre-order or check restaurant status while on the road.

Client

•Order is sent thru GPRS to the server

Order is sent to kitchen & cashier

Kitchen

CashierUsers send request to confirm available seats and make reservation

What is WRS?

• Management able access real-time restaurant information.

•Management

Get/update Real-Time info from/to all outlets.

•Wireless Network

•Wireless Network

Penang

Information is sent over the

wireless network

K.L.

Johor

•Waiter

•Client

•O

rder is

taken

•fro

m c

usto

mer

Wireless Network

Wireless Network

•Order is sent thru Bluetooth to the network

•Management

•Get/update Real-Time info from/to all outlets.

•Preparing/ Delivery Status sent to network

•In

form

atio

n is

sen

t over th

e

wire

less n

etw

ork

•Order is sent thru GPRS to the network

•Users send request to confirm available seats and make reservation

•Cashier

•O

rder is

sen

t

•to

cash

ier

•Order is sent to kitchen

•Kitchen

The overview architecture of Wireless Restaurant System

Management Modules

• Management View Interface

– Update Menu

– Sales Profile

– Customer Info.

– Stock Control

– Setting

– Technical Support

Management Modules

• Update Menu Interface 2

– Main Dishes

– Drinks

– Today Special

– Deserts

Management Modules

• Update Menu Interface 2

– Add new food/drink

– Edit specific food/drink

– Delete food/drink

– Back to Main Menu

Current DishesNasi Goreng Kampung

Nasi AyamNasi AyamMee HokkienMee Hailam

Chicken Chop Add

Edit Delete Quit

Management Modules

• Sales Profile Interface

– Add new employee

– Edit employee data

– Delete employee

– View employee Performance

Employee_id Search

add edit Quit

Employee Profiles:

ID:Name: Commisssion: Daily order:

Performance: Moderate

• Chen

•RM 76.98

•K 01233

• 22/09/03

Management Modules

• Stock Control Interface

– View Daily Stocks

– View Monthly Stock

– Print Reports Penang Search

Daily Monthly Quit

0

1

2

3

4

5

6

AsamFish

ChineseTea

Ciku Durian IceKacang

Management Modules

• Customer Management Interface

– Add new customer

– Edit customer data

– Delete customer

– View customer preferences

cust_id Search

add modify Quit

Customer Info.:

ID:Name:Birth Day:Preferences: Points:

C 0782Chin

04/10/80

details

1055

Mobile phone users booking module

Wireless Network

BOOK 2 14:00

OK

Yes, your request is accepted. Are you sure you want to book? Reply 1 to book, 2 to cancel.

OK

1

OK

Thank you for your booking. Your booking Id is: 123. Please come to the restaurant 10 minutes before the booking time. Thank you.

OK

Mobile customer preorder module

Wireless Network

Mobile customer preorder module

Wireless Network

Wireless Network

Mobile customer preorder module

Queue module

• Preorder customr

• Pre book customer

• N customer

•Priority

Queue module

Prebook customerN customer

SEATS

N customer Prebook customer

Preorder

customer

System Requirement

•A wireless connection enabled pocket pc

•GPRS to PC connector

•Bluetooth to PC connector

•A GPRS enabled mobile phone

•A computer that serve as a server.

Hardware requirement

System Requirement

Software requirement

•Java 2 Platform, Micro Edition (J2ME)

•Microsoft Mobile Development Kit

•Microsoft SQL as a database

Why WRS?

•To implement a complete business solution system

•To enhance the management system of a restaurant

to make it more efficiency

•To have an alternative way for the users to order food

or booking seats in a more convenience way.

•To widen their market and increase the performance

of the company.

Core Value of WRS

MOBILITY

• GPRS - every party can access the system

anytime.

- UPS uses GPRS for instant delivery alerts

• Mobile handheld devices used

users can use the system at anywhere

•Important functionality for business

competitiveness advantage.

Core Value of WRS

COST EFFECTIVENESS

for business data transaction

GPRS – only pay for data sent rather than

dial up online 24 hours

FedEx rolling out 40,000 GPRS- enabled devices across its US operation in an attempt to save $20m (£13m) a year

- save cost in management

Core Value of WRS

For example,

• 1 customer = 0.5 KB

• RM 0.005 (Digi) x 0.5 = RM 0.0025/customer

• RM 0.0025 x 1000 customer = RM 2.5

Internet? Cost??

Return of Investment

• serve 1 x more per day

(if RM 20 per table and there are 20 tables)

• RM 20 x 20 x 30 days = RM 12,000

• Able to proceed another 25% of line

(if 20 person is in line 25% x 20 =5 person)

• 5 x RM20 x 30 days = RM 3000

Return of Investment

• Cut down on inventory mistake 10 %

(exp. Inventory purchases are RM 50,000)

• RM 50,000 x 10% = RM 5,000

• Total ROI = RM 12,000 x 12 = RM144,000

+ RM 3,000 x 12 = RM 3,600+ RM 5,000

RM 185,000

Conclusion

business-wise solution system

Market valuable

• Helpful in management system

• Gain competitiveness advantage

• Restaurant Market in Malaysia is wide•Still uncommon but it is market valuable.