Wireless networking and VoIP strategies for the public sector
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Transcript of Wireless networking and VoIP strategies for the public sector
Wireless networking and VoIP strategies for the public sector
Dr. Eng. Emilio FrezzaCNIPA
Centro Nazionale per l’Informatica nella Pubblica Amministrazionev. Isonzo 21/b – 00198 – Roma - Italy
Presented by Mario Terranova – [email protected]
26 Oct 2005 Wireless networking and VoIP strategies for the public sector 2
2005 Guidelines for the digital PA
CNIPA (National Centre for IT in the Public Administration) has the task to implement the Government policies issued by the “Minister for IT innovation and technology” regarding IT use within the Public Administration and e-govern-ment in general.
26 Oct 2005 Wireless networking and VoIP strategies for the public sector 3
2005 Guidelines for the digital PA
e-government policies promote the “culture of innovation” (change management) in order to: optimize of the PA internal tasks improve traditional tools in the citizens-PA
relationship
For the first time wireless and VoIP technologies are part of the CNIPA strategic action lines
26 Oct 2005 Wireless networking and VoIP strategies for the public sector 4
Opportunity of wireless tecnologies
Wireless technologies offer:• reduction of TLC expenses of the PA with
better performance in the public services services for citizens everywhere they are doing everything you do in a public office
without to be in that office
26 Oct 2005 Wireless networking and VoIP strategies for the public sector 5
Services improvements: Multimedia convergence
accuracy of data gathered in fieldbetter quality in the citizen/PA relationship
Cost reduction:Use of economically competitive
technologiesmore teleworkmore flexible office organisationless postal expenses
Opportunity of wireless tecnologies
26 Oct 2005 Wireless networking and VoIP strategies for the public sector 6
Wi-Fi maturity
Wi-Fi market reached $3 Billions in 2004
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The continue evolution
• Better security performances with the new standard 802.11i and WPA2™
• Introduction of QoS for multimedia services with 802.11e standard
Most interesting evolutions
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VoIP service integrated in Wi-Fi
Voice and Video with QoS (not ‘best effort’) with high security standards
Most interesting evolutions
26 Oct 2005 Wireless networking and VoIP strategies for the public sector 10
Standard, speed and frequency bands:
Standard evolutions
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Telecommunication networks assure quality of service and security for any signal type
Los Angeles
Londra
Roma
Hong Kong
RIPA
ISP1ISP1
PAPA
Q-ISP3
PAPA
Q-ISP2PAPA
Q-ISP1 PAPA
PAPA
Q-ISP4
PAPA
Q-CN1 PAPA
ISP2ISP2
QualifiedeXchangeNetwork
Sede NAP A
Sede NAP B
Sede NAP C
SPC
NETWORKNETWORK
RUPA-SPCRUPA-SPCRIPARIPA
PA networks
26 Oct 2005 Wireless networking and VoIP strategies for the public sector 12
PA service convergence
NETWORKNETWORK
RUPA-SPCRUPA-SPCRIPARIPA
Wireless integrationWireless integration
LANLAN
LANLANWLANWLAN
One infrastructure forOne infrastructure for
every applicationevery application
ValueValueadded added
servicesservices
IP-Contact CenterIP-Contact CenterIp-centrexIp-centrexMultimedia Multimedia
CenterCenterUMSUMS
Convergence of services offers full increase Convergence of services offers full increase in value of the PA investments and service in value of the PA investments and service
qualifications toward citizensqualifications toward citizens
26 Oct 2005 Wireless networking and VoIP strategies for the public sector 13
Centralisedservices
SPC applications
VoIP interconnection node, advanced interoperability and applicative co-operation are integral part of SPC
SPC
ValueValueadded added
servicesservices
In the Italian Central PA are installed (2003) 403.000 LAN ports spread over 20.000 sites
Wireless Access Points Wireless Clients
LAN
Wi-Fi uses within the PA
26 Oct 2005 Wireless networking and VoIP strategies for the public sector 15
Internal call to n. 22001
1
4Answer on Wi-Fi mobile
5 Desk phone conversation
Media Servers
Communication Manager
Media Gateways
2
Connection to the IP-PABX
Both the desk & Wi-Fi phones are simultaneously called
3
Wi-Fi uses within the PA
26 Oct 2005 Wireless networking and VoIP strategies for the public sector 16
PublicNetworksHub Site (s)CPE
Base Station
Cell Sites
PLMN
PSTN
internet
Areas without wide band
SPC
Wi-Fi uses within the PA
26 Oct 2005 Wireless networking and VoIP strategies for the public sector 17
Nomadic services with public hot spot
Hot Spot
Internet
WISP
Administration
SPC
Albacom
Colt
Freestation
Megabeam
Telecom Italia
Vodafone
Wi-Fi uses within the PA
26 Oct 2005 Wireless networking and VoIP strategies for the public sector 18
Applications for citizens
Care of aged people/patients
Tax payments
Bus/Parking payments
Building yard auditing
Environmental data collecting
26 Oct 2005 Wireless networking and VoIP strategies for the public sector 19
The successful completion of CNIPA projects will produce: resource optimisation deployment of public enabling
infrastructures to improve the interaction between PAs and both citizens and enterprises
Conclusions