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Transcript of Wireless Enablement for Software Applications Tom Grace Cingular Government Solutions TUG Annual...
Wireless Enablement for Software Applications
Tom Grace
Cingular Government Solutions
TUG Annual Conference
October 25, 2006
2 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved
Third Generation Mobile Broadband Large files / Multimedia Desktop-like Experience
Third Generation Mobile Broadband Large files / Multimedia Desktop-like Experience
GSMGPRS
EDGE
UMTS
HSDPA
Network Evolution – Faster and Smarter
Average download speeds
14 Kbps 35 Kbps 70-135 Kbps 220-320 Kbps 400-700 Kbps
Approx. time to download 1MB
9 min, 30 sec
3 min, 50 sec 1 min, 15 sec 30 secs 15 secs
Latency 700+ms 600-700ms 350-450ms 250-300ms 100-200ms
First Generation Text Email Text Messaging Line-of-Government Apps
First Generation Text Email Text Messaging Line-of-Government Apps
Second Generation Laptop Mobility Email with Attachments Access to Enterprise Apps
Second Generation Laptop Mobility Email with Attachments Access to Enterprise Apps
3 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved
SMART DEVICESWindows Mobile Smartphones ● Integrated PDAs
Laptop Enablers ● Special Purpose Devices
LAPTOP CONNECT EDGE ● UMTS/HSDPA ● WiFi
WIRELESS EMAIL & MESSAGINGBlackBerry ● Xpress Mail ● Good Mobile Messaging
Microsoft ● IBM ● Alliance Level Solutions ● Enterprise Paging
SPECIFIC GOVERNMENT SOLUTIONSLaw Enforcement ● Data Inquiry ● Field Reporting
Vehicle Tracking
CONNECTIVITY & MANAGEMENT SERVICESFrame Relay ● Network VPN ● Optimization/Compression
Custom APN and IP Addressing ● Wireless Router
VOICE SOLUTIONSPush to Talk ● Office Reach
GOVERNMENT CONTRACTSGSA Schedule ● Western States Contracting Alliance
FISC
A Host of Government Solutions Available
4 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved
End to End Security and Connectivity
Commercial Connectivity Services
D. Application Level Security
A. Device Level Security• User-controlled
(e.g., password, biometrics)• IT-controlled
(e.g., remote kill)
C. End-to-End Security• VPN (IPSec)• SSL• 3rd party solutions (e.g. 128 bit encryption)• Blackberry 3DES
B-1. Radio Network• SIM authentication• APN authorization• 64 bit Airlink encryption 2.5G*
• 128 bit Airlink encryption 3G• GTP tunnel
B-3. Network-to-Network Connectivity
• IPSec VPN tunnel and/or• Dedicated Frame Relay• Connectivity Redundancy
B-2. Core Network• Private APN• VLAN isolation by APN• Private IP support• Radius proxy support• Customizable firewall• Data Center Redundancy
Additional hardware, software, subscription, and/or special network connection may be required.
In-network Optimization / Compression
Security Best Practices
Application Servers
Frame Relay 2.5G & 3G
Network
Internet
Firewall
Customer LAN
WWAN Devices
CingularGateway
VPN Applianc
e
Cingular Data Center
Firewall
5 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved
LaptopConnect – coverage, performance, convenience
* Requires $39.99 Voice Plan and 2-yr term
Cingular Network
BroadbandConnect Broadband speeds Metro coverage
EDGE Largest national high
speed wireless data network
Cingular Communication ManagerDataConnect Service Plans $59.99 Unlimited* International plans – NEW!
Simplifies deployment Simple one-click access
LaptopConnect Cards Integrated Laptops Handsets as Modems
GLOBAL ROAMING
LaptopConnect – Offer
6 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved
LaptopConnect Cards
Sierra Wireless AC860 Option GT MAX
Antenna External removable Retractable butterfly
UMTS / HSDPA bands
850, 1900 MHz 850, 1900, 2100 MHz
EDGE bands 850, 900, 1800, 1900 MHz
EDGE class Class 10
Avg. download speed 400 – 700 kbps (1.8 Mbps max)
Software in box Cingular Communication Manager
Single device provides connectivity to BroadbandConnect and EDGE–Global roaming - connectivity available in 105+ countries
•Out of box installation is a simple three step process – less than 15 minutes
7 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved
LaptopConnect Integrated
Integrated wide area wireless capability from leading OEMs– Simplicity of an integrated solution – Improved design and performance– Reduced setup, configuration and support costs – Promotes consistency in laptop deployment
configuration
AVAILABLE NOW AVAILABLE NOW AVAILABLE NOW AVAILABLE NOW EXPECTED 4Q ‘06 EXPECTED 4Q ‘06 AVAILABLE NOW AVAILABLE NOW AVAILABLE NOW AVAILABLE NOW
8 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved
HOTELS Fixed station Good speed $10 per day
REMOTE OFFICE Variable speed $20-$50 per mth
HOME Fixed station Variable speed $20 - $50 per mth
AIRPORT HOTSPOTS Good speed $10 per use Set-up time
Typical Laptop User (Multiple Providers) Cingular LaptopConnect User
CAR Work offline Dial up from pay phone
FIELD JOB SITE Work offline Dial up Slow speed
Connectivity client Multiple clients Single client
Monthly costs Variable; +$100 $59.99 Unlimited* (pays for itself vs 6 per-use WiFi sessions)
Hardware Multiple devices/cords/passwords required One LaptopConnect Card or Integrated Laptop
International use Limited Use in 105 countries
Support 4 to 5 different access providers (bills, support)
One carrier
Location Fixed location for most access points National coverage w/EDGE, BroadbandConnect in metro areas
LaptopConnect – Simplifying Remote Access
LaptopConnect is a predictable, cost-efficient remote access solution
* Two-year Data Connect plan and $39.99 voice plan with Cingular required.
Home
Remote office
Airports
Hotels
Field job site
Car
Home
Remote office
Airports
Hotels
Field job site
Car
Laptop Connect
Laptop Connect
9 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved
Creating Value with Wirelessly Enabled Processes
Real-time Wide Area Wireless Access
Processes with Highest ROI/ROV
Work Order Management
Field Inspection and and Remote Reporting
Workforce Scheduling/Dispatch
Asset Tracking and Monitoring
Mobile Inventory Management
Enterprise Collaboration and Workflow
Data Capture & Remote Access
•Better use of agency assets and equipment
•Lower maintenance and repair expense
•First-time fix•Reduced cycle time•Reduced time to repair
•More items / day•Reduced re-work•Better vehicle / asset utilization•Downtime converted into productive
time
•Differentiation in the market•Greater employee satisfaction and
retention
•Savings in time/expense of travel•Lower back-office support cost•Telecom cost reduction• Inventory reduction•Reduced reliance on overtime
IMPROVED EFFICIENCY
IMPROVED PRODUCTIVITY
COST REDUCTION
ASSET UTILTIZATION
INNOVATION / EXCELLENCE
Benefits
10 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved
Government-Specific Application Solutions
11 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved
State of KentuckyDept of CorrectionsWebTech Wireless devicesReal time verification of prisoner
location during transportPinpoints alert message should
prisoner overcoming officers
Chicago Department of Streets and Sanitation
WebTech WirelessVerification of refuse collection
stops
City of San Diego – Environmental Services
By determining closest vehicle to customers, reduced number of routes, mileage traveled daily travel and and fuel expense.
Solutions Brief: Fleet Management
Cingular is the largest carrier in the US and is a leading provider under the WSCA purchasing agreement. Customizes GPS hardware, and
software platforms for school bus operations. See www.synovia.com
CompassCom enables the use of location based data for enterprise solution providers. See Compass.com
GPS modems provide map coordinates and time stamps of agency vehicle locations based on user-defined parameters. Exception reports or alerts can be generated to notify fleet managers of vehicles outside pre-defined “geo-fence” or routes. Vehicle location data can be time stamped and recorded in archives for future reference.
•Need to prove agency vehicle stop or performed its assigned services other than driver’s record•Parents expect school districts to know where buses are•Reduced budget mandates increased efficiencies•Eliminate deadheads or repeat runs due to citizen complaints that service wasn’t performed
Problem / Challenge
Wireless Enablement
•Integrated GPS receiver and Cingular Wireless Data •Install mapping software or subscribe to hosted service•Install sensors and optional emergency button •Define reporting requirements, and frequency of polling•Define route, landmark or fence polygons for exceptions
Post-Wireless Result
•Able to answer liability claims with vehicle time/location data•Eliminate driver logs and increase stops/service call per day•Improved driver and passenger safety•Locate lost, stolen, or unaccounted vehicles•Improved driver compliance to agency vehicle policies•Reports used to analyze route efficiencies and exceptions
Deployments
DEVICES SOFTWARE NETWORK
12 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved
• b
California Department of Transportation (Caltrans)
UC Berkeley PATH and CCIT
CA Metropolitan Traffic Commission•Alameda County CMA•Washington State DOT•Kitsap County•WESTCAT
Solutions Brief: Traffic Management
Cingular is the largest carrier in the US and is a leading provider under the WSCA purchasing agreement.
Provides cutting-edge wireless solutions with seamless integration allowing customers to easily track, monitor, collect and control their data. From traffic management to utilities, InfoTek provides cost-effective solutions and improved efficiency.
Using sensors and wireless machine-to-machine devices, collects and transmits critical information to monitor and manage traffic in real time. Traffic data used to provide instructions to traffic signals at high-volume times, updating public road signs, incident management, traffic planning, news partners and to meet state requirements for highway traffic data collection for tax purposes..
•States require reporting vehicle counts and classifications•Commuters want real-time traffic information and alerts•Legacy hardware can not provide the type of data required•Cost of leased circuits to sensor collectors and message boards is cost=prohibitive in many cases
Problem / Challenge
Wireless Enablement•Install wireless units where copper or fiber options are not available or cost-effective•Wireless updating of driver information road signs•Transmit sensor and message board data over the Cingular Wireless IP Network.
Post-Wireless Result
•Vehicle count data transmitted to databases automatically.• Able to wirelessly send incident information to driver message signs•Use of wireless allows for more detection loops, faster implementation and more capability•Leased line expense reduced
Deployments
DEVICES INTEGRATION NETWORK
13 Cingular – Confidential and Proprietary. Restrictions apply. Contents of this document do not constitute an offer by Cingular and are subject to change. ©2006 Cingular Wireless LLC. All rights reserved
TUG October 25, 2006
Questions