Wipro Consumer Care: An Overview · © 2017 Wipro Enterprises | wiproconsumercare.com |...

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© 2017 Wipro Enterprises | wiproconsumercare.com | confidential 1 Wipro Consumer Care: An Overview

Transcript of Wipro Consumer Care: An Overview · © 2017 Wipro Enterprises | wiproconsumercare.com |...

Page 1: Wipro Consumer Care: An Overview · © 2017 Wipro Enterprises | wiproconsumercare.com | confidential 1 Wipro Consumer Care: An Overview

© 2017 Wipro Enterprises | wiproconsumercare.com | confidential 1

Wipro Consumer Care: An Overview

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Values we live by

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Wipro Ltd. has grown at a CAGR of 10% in the past 10 years

Wipro Consumer Care is a part of Wipro Enterprises (P) Ltd., a diversified business headquartered in Bengaluru.

Part of NYSE TMT index

US $ 8.4 Bn (FY 17) multinational company 1.38 billion dollar multinational company

Wipro Ltd. Wipro Enterprises (P) Ltd.

1300+ active global clients

1,80,000 + employees from 100 nationalities

Present in 6 continents

Information Technology

Consumer Care & Lighting

Infrastructure Engineering

Wipro-GE Medical Systems

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51% of business generated outside India and

49% in India.

59% of workforce consists of women employees

Global workforce of 10000+with offices in 19 countries

16 Manufacturing facilities across the 5 Countries 22 X Growth in 15 Years

Harnessing over 30 leading brandsUSD 1 billion turnover for the FY 17 - 18

PBIT in INR Mn Gross Sales in INR Mn

Presence in 60+ countries 22 Nationalities

Wipro Consumer Care - Today

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Wipro Enterprises ǁ www.wiproconsumercare.com

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Journey so far…

Manufacturing of hydrogenated cooking medium (Vanaspati) at Amalner, India.Introduced flexi packs.Santoor launched

1970s, 1980s

Establishment of oil crushing unit in

Maharashtra, India

1940s

Wipro Lighting establishedBaby soft products launched

1990s

Indian Acquisitions: Chandrika, North-West Switches, Glucovita. International Acquisitions : Unza, Yardley (India & Middle east)Launch : Safewash liquid detergent and Furniture business

2000s

Indian Acquisitions: Aramusk, Cleanray.International Acquisitions: LD Waxson’s group & Yardley (UK & Europe)

2010s

Recent Acquisition in China

Zhongshan Ma Er 2016

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Wipro Consumer Care Workforce DNA

Firm and Fair:Has a strong sense of

fairness

Committed: Possesses strong

ownership of duties

Enthusiastic:Exudes positive energy

and infectious enthusiasm

Initiator: Raises hand and is willing to take responsibilities

Conceive & Create:Entrepreneurial mind set and speed

Risk-taker: Can work in unstructured situations

Confident Person, makes a differenceWipro Enterprises ǁ www.wiproconsumercare.com

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Our Manufacturing Highpoints

Facilities Quality

Excellence Controls

▪ Integrated Management System certification

▪ Statistical process controls▪ Be the benchmark for quality▪ Designed to deliver quality

▪ Clearly defined matrix▪ Effective system for tracking

variance▪ Daily MIS reports▪ Regular audits and review

▪ Resource conservation for ecological sustainability

▪ Use of six sigma and lean▪ Cost leadership and best in

class efficiency

▪ Best-in-class technology▪ R&D – Customer &

Manufacturing interface▪ Scalability to meet demand▪ Presence is 16 strategic location▪ Multiple Products

Our Facilities : 09 in India, 03 in Malaysia, 02 in China, 01 each in Indonesia & Vietnam

China VietnamIndia

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The Strategy of continuous growth

Status Today

2018

Yardley – 3.2 times

Unza – 3 times

L D Waxsons – Some way to go

North West – 1.8 times

Chandrika – 4.3 times

Glucovita – 12 times

Ma Er - China BusinessAramusk - Significantly up Cleanraymerged with Commercial Lighting business

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Personal Care

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Santoor

Launch: 1986

Natural ingredients for youthful skin

Countries Present In: India, Middle East

Product Range: Soaps, Talcum powder, hand wash, hand and body lotion, deodorants

Ranked among the Top 20 Personal

Care products*

Ranked #1 in West and South India and

#3 in Market Share Soap in the country

* Economic Times - Brand Equity 2014

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Santoor Extensions

Santoor has successfully leveraged its equity to enter other personal care categories

Santoor Hand Wash

Santoor Talc Santoor Hand & Body Lotion

SantoorDeodorants

Santoor Body Wash

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Chandrika

Real Ayurvedic soap having double the amount of coconut oil and real Ayurvedic herbs for problem free clear skin

Clear Skin Solutions through Real Ayurveda

Countries Present In: India

Product Range: Soap, Face wash and Hand wash

Launch: 1940

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Glucovita

Instant energy for body and brain. Anytime, Anywhere.

Countries Present In: India

Product Range: Glucose powder and Energy Tablets.

Key Differentiator : Glucovita contains Iron in addition to glucose, calcium and minerals, which gives energy for both Body as well as Brain.

Launch: Glucovita was acquired in 2003. Glucovita Bolts was launched in 2012

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Dish Wash liquid

Countries Present In: India

Launch: Giffy launched in 2017

Giffy

Key Differentiator: Giffy with Active Salt; that gives perfect cleaning in half the time

Product Range: Lemon and Lime Variant

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Wipro Safewash

Launch: 2004

Safewash Liquid detergent keeps your clothes germ free and looking like new

Countries Present In :India

Product Range: Safewash Liquid Detergent

Key Differentiator: Gives your clothes germ-free protection with its advanced formulation enriched with Neem

Launch: Jan, 2015

Safewash Fabric conditioner keeps your clothes soft and fragrant all day

Countries Present In :India

Product Range: Safewash Fabric Conditioner

Key Differentiator: Keeps your clothes fragrant all day with its touch induced fragrance release technology

Fabric Conditioner

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3 important programs to safeguard our ethics and values

INTERNATIONAL

BUSINESS

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Launch: 1989

French-inspired fine fragrances and body care products made for the young, modern women

Countries Present In: Over 40 countries

Product Range: Eau de perfume, eau de toilette, perfumed body talc, body mist and deodorants, perfumed body lotions, hand cream, shower crème and shower gel

Enchanteur

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Launch: 1986

Made with the finest ingredients, SAFI is firmly steeped in Muslim traditions, with products that are alcohol and gelatin-free

Countries Present In: Malaysia

Product Range: Skincare including Naturals, Balqis, Rania Gold and Diamond; Haircare including Shayla.

Safi

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Romano

Launch: 1995

Long lasting sensational masculine

premium fragrance and enhances

confidence of the contemporary males

Countries Present In: Malaysia, Vietnam and China

Product Range: Eau de toilette, perfumed shampoo, shower crème, shower gel, perfumed talc, body sprays, deodorants, hair styling products, and shaving foam

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Vitalis

Launch: 1999

Vitalis is a range of fragrances and personal care products, inspired by successful International fine fragrances, for the young modern Indonesian women, helping her live her dreams.

Countries Present In: Indonesia

Product Range: Eau De Cologne, Body Scent, Body Spray, Deodorant Roll On, and Hand & Body Lotion

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Dashing

Launch: 1985

Synonymous withMen’s personal grooming inMalaysia. The signaturefragrances appeal toa wide crosssection of people.

Countries Present In: Malaysia

Product Range: EDT, Deodorants & Talc., FacialSkincare and Shower categories. Elite – by Dashing covers a wide range of hair styling and hair wash products

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Carrie Junior

Fruito-E which is a combinationof fruit extracts rich in vitamins and nutrients. Trusted by parents, cleans, moisturizes and protects your precious little one’s hair and skin with total assurance.

Countries Present In: Malaysia, India

Product Range: Baby Bath, Baby Conditioning Shampoo, Baby Hair and Body wash, Baby Powder, Baby Oil, Baby Lotion, Baby Sunscreen Lotion, Kids Hair Gel and Kids Hair cream.

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Bio-essence

Launch: 2002

Unique bio-energy technology for advanced Asian beauty solutions. It is also Asia’s leading premium skin care brand

Countries Present In: Singapore, Malaysia, Taiwan, Hong Kong, and China

Product Range: Face lifting cream, 24K-gold, Hydra spa sleeping mask, Bio miracle water, deep exfoliating gel with ATP, and Radiant Youth Essence

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Enear

Launch: 1995

As moisture as facial mask body care products designed for contemporary and stylist women

Country Present In: China

Product Range: Shower cream and shampoo

Wipro Enterprises ǁ www.wiproconsumercare.com

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Pahnli

Launch: 2008

An ultra-soft liquid detergent specially made for young families

Country Present In: China

Product Range: Liquid detergent

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Yardley

For the new age woman, who

expresses herself with beauty, grace,

and confidence

Countries Present In: 40 countries

Product Range:Eau de toilette, deodorants, lotions, roll-ons, soaps, talc, and shower gel

2009 (Year of Acquisition)

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Institutional BusinessLighting & Furniture

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Consumer LightingOne of the fastest growing lighting companies in the consumer lighting space, with a CAGR of

20%, since the last three years

Launch: 1992

Consumer lighting is the B2C business

of Wipro Lighting

3 state-of-the-art manufacturing plants in India

Product Range:LEDs, Compact Fluorescent Lamps (CFLs), consumer luminaries, fluorescent lamps, and general lighting lamps

One of the best distributed lighting companies in India, catering to 80000 electrical outlets and 500,000 grocers

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Commercial and Institutional Lighting

Leaders for ‘Green buildings’

55.3% of certified commercial

buildings are done by Wipro Lighting

Recognized among ‘100 Most Valuable Interior Brands of India’ by World

Consulting Research Corporation

India’s most innovative companies, winning

international awards

Compliant to

LM79 and LM80international LEDstandards

Leaders in LED lighting

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Furniture and Seating Solutions

Most awarded furniture company in India:

12 products with India Design mark4 products with

I Design award

Won Green Company of the Year award in 2013*

Leaders on “Innovation & Design” & “Open Office Architecture Systems” We collaborate with best International Designers

Furniture & Seating Solutions for :

▪ Modern Offices , Collaborative spaces ▪ Executive Cabin Furniture ▪ Conference, Discussion & Meeting Rooms ▪ Breakout Zone & Recreational Area ▪ Educational Institutes & Auditoriums

* Awarded by KRDWG (Knowledge Resource Development & Welfare)

Over 4700 projects

Over 7.5 lakh workstations

Over 10 lakh chairs installed

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Pioneers in modular switches in India. Only the second company to introduce a full flat switch (Platia) in the country.

North-West Switches

▪ State of the art manufacturing facilities at India.▪ Product offerings for all applications Residential housing,

Commercial spaces, Hospitality, Industrial installations etc.▪ Offer a quality range of video door phones

Brand acquired by Wipro in 2006

North-west has a strong portfolio of brands to cater tothe premium and mid market segments. North-west brands are renowned for their quality, reliability and innovation.

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Sustainability initiatives

Public Regulation & Policies

Shape policies by engaging with

government, NGOs & industry networks

Customer Stewardship

Provide products and solutions that enable

customers to become greener

Workplace

Promote employee diversity, empowerment &

continuous learning

Ecological

Minimize Wipro’s internal footprint on

energy, water and waste

Education & Community

Work jointly with education & civil society

networks on sustainability programs

Supplier

Collaborate with suppliers to help

them become more sustainable

Wipro’s

Sustainability

Framework

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For more details log on to www.wiproconsumercare.com