WIOA Business Solutions & Operator Bidders Conference · 07/07/2016 · Presentation Overview...

Presented by

Chelsea Chunn – Director of Workforce Services (WSW)

www.swwdc.org 360-567-1070

WIOA Business Solutions & Operator Bidders Conference

Presentation Overview

• What we will cover today includes: Overview of SWWDC

Workforce Investment and Opportunity Act Overview

Overarching Program Design and Approach

Business Solution Components, Application & Evaluation

Business Solution Outcomes & Impact

Operator Components, Application & Evaluation

Timeline for Proposals

Questions & Answers


Overview of SWWDC

• Mission: To prepare and promote a highly skilled and adaptive workforce for a health, sustainable economy in Southwest Washington.

• Serving as the performance and contract management entity to promote the regions workforce and economic growth since 2002

• Focuses on serving youth (16-24), adults (18+), dislocated workers, incumbent workers, long term unemployed and other populations with barriers.

• Provides over $10 million in funding to the local community annually to build the pipeline of talent.


What is WIOA? • Elevates our unified approach to serve customers

• Highlights Business specific approaches

• Increases access to for customers particularly those with barriers

• Improves the quality and labor market relevance of workforce development

• Promotes improvement in the structure and delivery of services

• Increases the prosperity of workers and employers

• Increases employment, retention, credential attainment and earnings of participants and improves the quality of the workforce


Program Design and Approach


• Partnership is Key: Encourages consortium applications with unified proposals

• Separates Services: Operator and Business Solutions separated out from Adult/DW Service RFP to allow for a focus employer customers and center support services

• Streamlines Applications: Can apply for one or three counties in the same application.

• Highlights Integrated Service Delivery: Promotes the improvement in the structure and delivery of services to better meet the needs of employers.

• Promotes Multipronged System Connection: Increases partnerships between workforce development councils and their sub recipients as well as with local economic development councils, chambers, nonprofits, staffing agencies and required legislative partners.

• Highlights Continuous Improvement and System functionality and Coordination

Business Solution Services Overview

• Business Consortium must demonstrate experience in working with employers.

• Highlights a flexible and adaptive program design that utilizes training and sector strategies to meet employer needs.

• Reduces duplication of business services by highlighting partner area of expertise and leveraging system dollars.

• Opportunity to think innovatively about employer focused services and the pathways to engagement.

• Opportunity to define outcomes and impact.


Business RFP Application Components


1. Demonstrated Experience and Past Performance Administrative experience and consortium experience service businesses Previous grant experience and multi-pronged partnership experience (metrics) Outreach, Intake , Orientation , and Initial Employer Assessment Services Employer Placement, Follow-Up, and Retention Services

2. Relationships and Collaboration Realistic and Tangible partnership demonstration with detail Description of collaboration supported by evidence

3. Business Solution Consortium Program Design WSW Strategic Plan Alignment with Target Industry focus Detailed work plan for employer/job seeker integration Detailed business assessment plans including needs and service satisfaction Partner Communication/Collaboration strategy and plan

4. Letters of Consortium Partner Commitments & Roles Quality detailed commitments for how consortium will meet RFP requirements.

Outcomes and Impact

Opportunities for Consortium:

• Don’t allow the targets to drive your programming, focus on high quality business services.

• Think creatively about which partners to include and the true needs of employers in the region.

• Capitalizing on functional leadership and shared goals will help you hit metrics.


WIOA Business Solutions Performance Indicators PY 2016-2017

Number of open recruitments by industry Below 30% for available jobs

List and Detail of Job Fairs/Hiring Events in Southwest Washington 3 per quarter (12 total)

Quality “Job Ready” Candidates Referred/Placed with Employers At least 65% of pool

Employer profiles created and supported in WorkSourceWA At least 75% of employers

Number of education/training services informed by employer assessments 5 per quarter (20 total)

Business Retention (Rate/Repeat business) At least 40% of employers

Consortium Events (Workforce Business Solution Partner Effectiveness) 15% of all events

Federal/State Business Service Indicators TBD

PERFORMANCE METRICS – BUSINESS SOLUTION SERVICES

Federal and state performance metrics are pending release. Once additional guidance is provided, WSW will work with selected bidder(s) to determine performance metrics.

Business Solution Services Evaluation


(TOTAL POINTS AVAILABLE: 100 points)

1. Cover Page (1 page) (Pass/Fail)

2. Proposal Checklist (1 page) (Pass/Fail)

3. Proposal Summary (1 page) (Pass/Fail)

4. Demonstrated Experience & Past Performance (1 page) (10 points)

5. Relationships and Collaboration (3 pages) (25 points)

6. Business Solution Consortium Program Design (4 pages) (30 points)

7. Program Cost and Performance (3 pages (20 points)

8. Planned Performance Narrative (1 page) (5 points)

9. Statement of Compliance (1 page) (Pass/Fail)

10. Letters of Consortium Partner Commitment & Role (5 pages) (10 points)

11. Consortium Staffing Chart w/Detail (*not included in page length) (Pass/Fail)

Operator Overview

• Operator must demonstrate experience managing One-Stop Services

• Seeks a steady and thoughtful partner to provide day to day operations of the centers.

• Focuses on ensuring all partners contribute to the centers’ costs and services.

• Attention to staff needs for training and collaborative operation of the centers.

• Opportunity to market the centers and their services.


Operator RFP Application Components


1. Organizational Experience and Past Performance Organization’s mission and vision including experience operating one-stop

centers and in using Lean Principles to operate one stop centers 2. Relationships and Collaboration

Demonstrated relationships with WIOA Core and expanded partnerships Existing relationships with one-stop centers

3. Operator Plans Describe your plan for operating Vancouver and Kelso Centers as well as current

and future affiliate and connection sites and managing facilities Describe your plan to staff and manage core workforce workshops and resource

room activities, provide technology and ensure it is current and in good condition Define your plans to ensure a well-trained staff and staff managed committees

for issues such as safety, accessibility, marketing or others Describe your plan to establish strong staff training opportunities Describe your plan to market the center

4. Operator Plan Budget and Narrative Summarize budget and provide both a budget detail and a narrative

Operator RFP Evaluation


(TOTAL POINTS AVAILABLE: 100 points)

1. Cover Page (not included in page length) (Pass/Fail)

2. Proposal Checklist (not included in page length) (Pass/Fail)

3. Proposal Summary (1 page) (Pass/Fail)

4. Baseline Requirements (not included in page length-form) (Pass/Fail)

5. Organizational Experience & Past Performance (1 pages) (20 points)

6. Relationships and Collaboration (1pages) (10 points)

7. Operator Plans (5 pages) (50 points)

8. Operator Plan Budget and Budget Narrative (4 pages) (20 points)

9. Statement of Compliance (not included in page length-form) (Pass/Fail)

Timeline For Proposals


Activity Date/Timeline

RFP Released

(Available on SWWDC website: www.swwdc.org) July 7, 2016

Bidders’ Conference (All Counties) July 18, 2016 (8:30-10:30am)

Proposals Due

(Must be received by SWWDC by 4p.m. Pacific Daylight Time August 8, 2016

Evaluation Committee Review & Selection August 11-15, 2016

Bidders Presentations August 18, 2016

Contract Award Notifications September 14, 2016

Contract Development/Negotiation/Review/Approval

(Including submission of additional documentation of Contractor’s

Administrative Qualifications, as needed)

September 15-30, 2016

Contract(s) Start Date & Project Launch October 1, 2016

http://www.swwdc.org/

Questions?


Contact Us 805 Broadway, Suite 412 Vancouver, WA 98660 Please direct all questions to : [email protected] Frequently Asked Questions will be posted on our website and updated on a weekly basis at: www.swwdc.org

mailto:[email protected]

http://www.swwdc.org/

WIOA Business Solutions & Operator Bidders Conference · 07/07/2016 · Presentation Overview...

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