Winter Quarterly 2009b

8
What’s inside 2 Message from the CEO 3 2009 Fall Business Conference 4 Featured Stores 5 Annual Medicine Centre Fall Meeting 6 uniPHARM Happenings 7 uniPHARM Upcoming Events 8 2010 Fall Business Conference uniPHARM Wholesale Drugs Board of Directors Ron Gracan President Vince Zuccaro Secretary/Treasurer Michael Allen Director Greg Andreen Director Russell Beales Director John Forster-Coull Director Todd Gehring Director Winter 2009 The Wholesaler Perspective You may be surprised to learn that in excess of 96% of all pharmaceuticals in British Columbia are distributed through the wholesale distribution system. This is one of the highest rates in the entire country. You may not think of the wholesale distribution system as part of your daily routine but here’s a snippet of how pharmaceutical wholesale distribution works: Wholesalers are licensed and regulated by Health Canada Wholesalers procure products directly from hundreds of authorized suppliers Wholesalers take ownership of products until sold to pharmacies Wholesalers manage returns and recalls, provide immediate credit and in some cases hold returned yet unexpired products for the pharmacy supply chain Wholesalers provide detailed reporting of all sales activity to manufacturers Pharmacies benefit from consolidated ordering, shipments, invoicing and payment from one or two wholesalers rather than through hundreds of manufacturers There’s no question that currently we’re living in difficult times with respect to pharmacy distribution in Canada. Recent government action in Ontario and Alberta has set the stage for several other provincial governments to act in a similar manner with regards to pharmacy remuneration. This has a direct effect on distribution revenue because most revenue at the distribution level is derived as a percentage of the base cost of the product. When a brand pharmaceutical product becomes genericized, even if the generic is priced at 70% of the brand, uniPHARM loses distribution revenue because of the lower price and because of the lower distribution rates that we receive on generic products versus brand-name products. As you can imagine when the generic is priced at 50% or less than the brand product the distribution revenue falls even further. While the distribution revenue continues to decline, costs for distribution continued to escalate. We are continually forced to amend our distribution processes and make physical changes to our facilities to meet ever-changing Health Canada requirements for GMP. Additionally, we are seeing fuel surcharges, other increased freight costs and rising costs for supplies. The current method of remuneration for wholesalers, being an up charge on the cost of goods, does not allow us as a distributor to pass increased costs onto our customers. You continue to receive the same low up charge that you always receive even though we continue to incur rising costs. Reductions in generic pricing without a compensatory financial mechanism for the wholesalers will reduce wholesaler margins below threshold and could result in service reductions across BC and Alberta. In the future think about the great service you get from uniPHARM and know that as a shareholder you are receiving amazing value from this organization. We are protecting your investment by implementing a variety of measures to increase operational efficiency resulting in reduced operating costs despite the pressures as outlined above.

Transcript of Winter Quarterly 2009b

Page 1: Winter Quarterly 2009b

What’s inside

2 Message from the CEO3 2009 Fall Business

Conference4 Featured Stores5 Annual Medicine Centre

Fall Meeting6 uniPHARM Happenings7 uniPHARM

Upcoming Events8 2010 Fall Business

Conference

uniPHARM Wholesale Drugs Board of Directors

Ron Gracan President

Vince Zuccaro Secretary/Treasurer

Michael Allen Director

Greg Andreen Director

Russell Beales Director

John Forster-Coull Director

Todd Gehring Director

Winter 2009

The Wholesaler PerspectiveYou may be surprised to learn that in excess of 96% of all pharmaceuticals in British Columbia are distributed through the wholesale distribution system. This is one of the highest rates in the entire country.

You may not think of the wholesale distribution system as part of your daily routine but here’s a snippet of how pharmaceutical wholesale distribution works:

• WholesalersarelicensedandregulatedbyHealthCanada

• Wholesalersprocureproductsdirectlyfromhundredsofauthorizedsuppliers

• Wholesalerstakeownershipofproductsuntilsoldtopharmacies

• Wholesalersmanagereturnsandrecalls,provideimmediatecreditandinsomecasesholdreturnedyetunexpiredproductsforthepharmacysupplychain

• Wholesalersprovidedetailedreportingofallsalesactivitytomanufacturers

• Pharmaciesbenefitfromconsolidatedordering,shipments,invoicingandpaymentfromoneortwowholesalersratherthanthroughhundredsofmanufacturers

There’s no question that currently we’re living in difficult times with respect to pharmacy distribution in Canada. Recent government action in Ontario and Alberta has set the stage for several other provincial governments to act in a similar manner with regards to pharmacy remuneration. This has a direct effect on distribution revenue because most revenue at the distribution level is derived as a percentage of the base cost of the product.

When a brand pharmaceutical product becomes genericized, even if the generic is priced at 70% of the brand, uniPHARM loses distribution revenue because of the lower price and because of the lower distribution rates that we receive on generic products versus brand-name products. As you can imagine when the generic is priced at 50% or less than the brand product the distribution revenue falls even further.

While the distribution revenue continues to decline, costs for distribution continued to escalate. We are continually forced to amend our distribution processes and make physical changes to our facilities to meet ever-changing Health Canada requirements for GMP. Additionally, we are seeing fuel surcharges, other increased freight costs and rising costs for supplies. The current method of remuneration for wholesalers, being an up charge on the cost of goods, does not allow us as a distributor to pass increased costs onto our customers. You continue to receive the same low up charge that you always receive even though we continue to incur rising costs.

Reductions in generic pricing without a compensatory financial mechanism for the wholesalers will reduce wholesaler margins below threshold and could result in service reductions across BC and Alberta.

In the future think about the great service you get from uniPHARM and know that as a shareholder you are receiving amazing value from this organization. We are protecting your investment by implementing a variety of measures to increase operational efficiency resulting in reduced operating costs despite the pressures as outlined above.

Page 2: Winter Quarterly 2009b

TheHolidaySeasonisfastapproachingandthatmeansweareintothelastcoupleofmonthsofourcurrentfiscalyear,whichendsJanuary31,2010.Thusfarithasbeenayearfilledwithmanyupsanddowns.Thereareplentyofhighlightsandafewdisappointments.ThehighlightsincludeapositivefinancialpictureforuniPHARM,growthinourshareholderbaseinAlberta,manyexcitingprogramenhancementsandsomeamazingopportunitiesforpharmacistswithanever-expandingscopeofpractice.Thedisappointmentsmainlystemfromthelossofafewkeystoresthatweresoldormovedtoanotherprogramandtheeconomicinterventionweareseeingfromvariousprovincialgovernmentsrightacrossthecountry.

Wehaveworkedveryhardthisyeartobecomeevenmoreoperationallyefficientthanwehavebeeninthepast.Theseeffortshavepaidoffwithreducedoperatingexpensesresultinginamuchbetterearningspicturethanthesameperiodayearago.Inparticular,wehavereducedthemorgueinventorylevelsconsiderablyandreducedouraccountsreceivablereservethroughbettercollections.

TheuniPHARMshareholderbasenowsitsat153with99shareholdersinBC

and54shareholdersinAlberta.ThisputsusinaverystrongpositiontogrowcommitmentandsolidifyourpositioninBCandAlbertaasleadersandadvocatesforindependentpharmacy.Weareseeingsalesgrowthfromexistingstoresandtheoverallprojectedsalesforthisfiscalyearexceed$183million.

TheHST(HarmonizedSalesTax)thatcomesintoeffectinBConJuly1,2010willaffectourbusinessandwearecurrentlyanalyzingallthefacetsofthistaxchange.Generally,taxwillincreaseto12%onmoreitems(soldandpurchased);howevertheCompanywillreceiveinputtaxcreditsoncertainpurchases.Systemchangeswillbemadeandnewtaxlineswillbeaddedtoinvoices.

ForthefourthconsecutiveyearwehaveparticipatedintheCanada’s50BestManagedCompaniescompetition.Our2009submissionwascompletedandsubmittedonOctober23,2009.OnNovember5thuniPHARMwasrecognizedasaregionalfinalist.TheCompany’ssubmissionhasbeenforwardedfornationaljudgingwiththeannouncementofthe2009successfulcompaniesbeingmadeinlateFebruary2010.

Workwascompletedinmid-October

ontheinstallationofanewHVACsystemintheRichmondwarehouse.ThisprojectwasundertakenasaresultofHealthCanadarequirementsformorestringenttemperaturecontrol,especiallyonambienttemperatureOTCandpharmaceuticalproducts.ThenextmajorHealthCanadarelatedprojectwillbetheColdChaincomplianceservicesincludingmappingthewarehousewiththermalequipment.

Wehavemadeverygoodprogressonmostoftheeightstrategicobjectivesinourthreeyearstrategicplan.OurfirstquarterlyreviewwasheldinlateSeptember.AtthattimesometimelinesforcertainprojectswererevisedtoaccommodateotherCompanydemands.Inparticular,ourCustomerSatisfactionandEmployeeSatisfactioninitiativesareforgingahead.

OnbehalfofallstaffmembersandtheBoardofDirectorsofuniPHARMWholesaleDrugsLtd.wewishyouandyourfamilyaveryHappyHolidaySeasonandahealthyandprosperousNewYearin2010.Wethankyouforyourcontinuedsupport.Asalwaysitisaprivilegetoworkonyourbehalf.

2

CEO’s message

DerekDesrosiers,CEO

3

The 2009 uniPHARM Fall Business Conference was held from October 7-11 in San Diego. Everyone enjoyed their time in this beautiful city, whether taking time out to explore some of its amazing attractions on their own or enjoying the many group events and activities. Carol was the official greeter at the airport and made sure that everyone arrived on time. From there the group was met by Melissa and Robin from Prime in San Diego.

The Business Conference included a welcome reception on the top floor of the Diamond View Tower which allowed the group to experience breathtaking views of

the San Diego city skyline, San Diego Bay, and Coronado.

The group also enjoyed a San Diego port of call experience on the luxurious California Princess which included a champagne breakfast, the USS Midway (now a floating museum), and Coronado Island. On the island, the group had a chance to experience a walking, bicycle, or segway tour or just relaxing and enjoying the sites that the island had to offer.

There was a lot of excitement about the Signature Sponsored Event on October 9,

details of which were kept under wraps until that evening. Guests were treated to an exciting and entertaining night, as they cooked for their peers during the uniPHARM Culinary Challenge!

The conference ended with a gala dinner at Mr. A’s. This establishment offered the finest cuisine, attentive staff and a view of San Diego’s beautiful sunset.

Check out the back page of the quarterly to find out more information on the next business conference.

2009 uniPHARM Fall Business Conference

Enjoying the cruise aboard the California Princess

Champagne Breakfast

Where there’s smoke, there’s fire

Putting the finishing touches on dessert for the culinary challenge

Page 3: Winter Quarterly 2009b

TheHolidaySeasonisfastapproachingandthatmeansweareintothelastcoupleofmonthsofourcurrentfiscalyear,whichendsJanuary31,2010.Thusfarithasbeenayearfilledwithmanyupsanddowns.Thereareplentyofhighlightsandafewdisappointments.ThehighlightsincludeapositivefinancialpictureforuniPHARM,growthinourshareholderbaseinAlberta,manyexcitingprogramenhancementsandsomeamazingopportunitiesforpharmacistswithanever-expandingscopeofpractice.Thedisappointmentsmainlystemfromthelossofafewkeystoresthatweresoldormovedtoanotherprogramandtheeconomicinterventionweareseeingfromvariousprovincialgovernmentsrightacrossthecountry.

Wehaveworkedveryhardthisyeartobecomeevenmoreoperationallyefficientthanwehavebeeninthepast.Theseeffortshavepaidoffwithreducedoperatingexpensesresultinginamuchbetterearningspicturethanthesameperiodayearago.Inparticular,wehavereducedthemorgueinventorylevelsconsiderablyandreducedouraccountsreceivablereservethroughbettercollections.

TheuniPHARMshareholderbasenowsitsat153with99shareholdersinBC

and54shareholdersinAlberta.ThisputsusinaverystrongpositiontogrowcommitmentandsolidifyourpositioninBCandAlbertaasleadersandadvocatesforindependentpharmacy.Weareseeingsalesgrowthfromexistingstoresandtheoverallprojectedsalesforthisfiscalyearexceed$183million.

TheHST(HarmonizedSalesTax)thatcomesintoeffectinBConJuly1,2010willaffectourbusinessandwearecurrentlyanalyzingallthefacetsofthistaxchange.Generally,taxwillincreaseto12%onmoreitems(soldandpurchased);howevertheCompanywillreceiveinputtaxcreditsoncertainpurchases.Systemchangeswillbemadeandnewtaxlineswillbeaddedtoinvoices.

ForthefourthconsecutiveyearwehaveparticipatedintheCanada’s50BestManagedCompaniescompetition.Our2009submissionwascompletedandsubmittedonOctober23,2009.OnNovember5thuniPHARMwasrecognizedasaregionalfinalist.TheCompany’ssubmissionhasbeenforwardedfornationaljudgingwiththeannouncementofthe2009successfulcompaniesbeingmadeinlateFebruary2010.

Workwascompletedinmid-October

ontheinstallationofanewHVACsystemintheRichmondwarehouse.ThisprojectwasundertakenasaresultofHealthCanadarequirementsformorestringenttemperaturecontrol,especiallyonambienttemperatureOTCandpharmaceuticalproducts.ThenextmajorHealthCanadarelatedprojectwillbetheColdChaincomplianceservicesincludingmappingthewarehousewiththermalequipment.

Wehavemadeverygoodprogressonmostoftheeightstrategicobjectivesinourthreeyearstrategicplan.OurfirstquarterlyreviewwasheldinlateSeptember.AtthattimesometimelinesforcertainprojectswererevisedtoaccommodateotherCompanydemands.Inparticular,ourCustomerSatisfactionandEmployeeSatisfactioninitiativesareforgingahead.

OnbehalfofallstaffmembersandtheBoardofDirectorsofuniPHARMWholesaleDrugsLtd.wewishyouandyourfamilyaveryHappyHolidaySeasonandahealthyandprosperousNewYearin2010.Wethankyouforyourcontinuedsupport.Asalwaysitisaprivilegetoworkonyourbehalf.

2

CEO’s message

DerekDesrosiers,CEO

3

The 2009 uniPHARM Fall Business Conference was held from October 7-11 in San Diego. Everyone enjoyed their time in this beautiful city, whether taking time out to explore some of its amazing attractions on their own or enjoying the many group events and activities. Carol was the official greeter at the airport and made sure that everyone arrived on time. From there the group was met by Melissa and Robin from Prime in San Diego.

The Business Conference included a welcome reception on the top floor of the Diamond View Tower which allowed the group to experience breathtaking views of

the San Diego city skyline, San Diego Bay, and Coronado.

The group also enjoyed a San Diego port of call experience on the luxurious California Princess which included a champagne breakfast, the USS Midway (now a floating museum), and Coronado Island. On the island, the group had a chance to experience a walking, bicycle, or segway tour or just relaxing and enjoying the sites that the island had to offer.

There was a lot of excitement about the Signature Sponsored Event on October 9,

details of which were kept under wraps until that evening. Guests were treated to an exciting and entertaining night, as they cooked for their peers during the uniPHARM Culinary Challenge!

The conference ended with a gala dinner at Mr. A’s. This establishment offered the finest cuisine, attentive staff and a view of San Diego’s beautiful sunset.

Check out the back page of the quarterly to find out more information on the next business conference.

2009 uniPHARM Fall Business Conference

Enjoying the cruise aboard the California Princess

Champagne Breakfast

Where there’s smoke, there’s fire

Putting the finishing touches on dessert for the culinary challenge

Page 4: Winter Quarterly 2009b

754

Summerland Medicine CentreCongratulations to Summerland Medicine Centre on their 100 years in community pharmacy. Owner, Carol Wertz and her amazing team celebrated this momentous occasion with their community. Joining in the celebration was Summerland Mayor, Janice Perrino along with previous owner Al Fabbi, his wife Ronda, and Bryan Burdock. The day was jam packed with excitement that included some dazzling deals, a prize wheel, THE roof top prize drop, a proclamation from the mayor’s office, AND a $1600 scooter grand prize.

On the Friday evening before the Medicine Centre fall meeting it was a night with the B.C. Lions, hosted by Medicine Centre. We won’t mention the final score in the game; let’s just say it was a little disappointing for most. Nonetheless, it was a fun evening with great company.

It was off to an earlier start the next morning for the Medicine Centre fall meeting. Revenue Generation was the main focus of the day. The meeting began with a comprehensive State of the Industry presentation by Derek followed with a peer panel discussion. Then it was on to a presentation from Roxon medi-tech, Daphne Lapenna and Quality Health Services, Susan Depino. These two ladies presented a patient care business model along with new cutting edge medical equipment. After lunch Darcy O’Toole (Qualicum & Memorial Medicine Centre) and Cam Bonell (Lakeside Medicine Centre) presented a “3 Minute Empowerment” workshop that involved a little role playing. The day concluded with a Medicine Centre program overview and opinion voting.

Twenty-seven years ago Peter Cook graduated from UBC. Three years later he was the manager of the Regency #6 pharmacy on Burrard Street, and seven years after that he decided to take the leap and bought the pharmacy from Jim Sharp and Bob Bedard. This year he took a look around and thought his pharmacy “had got a little stale”. It was time to clean it up and make better use of dispensary space. His new pharmacy has a nursing room ready to grow with additional patient services, a soon-to-arrive part-time ostomy nurse and an expanded, gorgeous dispensary.

Over the past few years there has been an evolution in how the Medicine Centre banner program makes program decisions. At the fall meeting, each

store receives one electronic voting machine and provides a direct yes/no response to specific components of the program. For example, this diagram

represents the electronic vote for the 2009 program component of the media investment. This vote is shared instantly and publicly right in the

meeting. This particular vote gives clear direction to the Medicine Centre committee to continue developing the television campaigns for 2010. This

will be the Your Pharmacy, Your Neighbour advertising campaign and news sponsorships on CBC, CTV and Global Okanagan. Ain’t technology cool?

Annual Medicine Centre Fall Meeting Saturday, November 5th, 2009

Did you know:

Roof Top Prize Drop Proclamation from the Mayor

Darcy O’Toole (Qualicum & Memorial Medicine Centre) and Cam Bonell (Lakeside Medicine Centre) presenting the “3 Minute Empowerment” workshop

Medicine Centre enjoying the BC Lions game on the Friday evening

From left to right: Colin from Kerrisdale Medicine Centre,

Christina from Hollyburn Medicine Centre, and Sonja

from Armstrong Pharmacy

I support the continued investment in television media Responses

Yes 31 96.88%

No 1 3.12%

Totals 32 100%

96.9%

YesNo

3.1%

The “New” Regency #6

Page 5: Winter Quarterly 2009b

754

Summerland Medicine CentreCongratulations to Summerland Medicine Centre on their 100 years in community pharmacy. Owner, Carol Wertz and her amazing team celebrated this momentous occasion with their community. Joining in the celebration was Summerland Mayor, Janice Perrino along with previous owner Al Fabbi, his wife Ronda, and Bryan Burdock. The day was jam packed with excitement that included some dazzling deals, a prize wheel, THE roof top prize drop, a proclamation from the mayor’s office, AND a $1600 scooter grand prize.

On the Friday evening before the Medicine Centre fall meeting it was a night with the B.C. Lions, hosted by Medicine Centre. We won’t mention the final score in the game; let’s just say it was a little disappointing for most. Nonetheless, it was a fun evening with great company.

It was off to an earlier start the next morning for the Medicine Centre fall meeting. Revenue Generation was the main focus of the day. The meeting began with a comprehensive State of the Industry presentation by Derek followed with a peer panel discussion. Then it was on to a presentation from Roxon medi-tech, Daphne Lapenna and Quality Health Services, Susan Depino. These two ladies presented a patient care business model along with new cutting edge medical equipment. After lunch Darcy O’Toole (Qualicum & Memorial Medicine Centre) and Cam Bonell (Lakeside Medicine Centre) presented a “3 Minute Empowerment” workshop that involved a little role playing. The day concluded with a Medicine Centre program overview and opinion voting.

Twenty-seven years ago Peter Cook graduated from UBC. Three years later he was the manager of the Regency #6 pharmacy on Burrard Street, and seven years after that he decided to take the leap and bought the pharmacy from Jim Sharp and Bob Bedard. This year he took a look around and thought his pharmacy “had got a little stale”. It was time to clean it up and make better use of dispensary space. His new pharmacy has a nursing room ready to grow with additional patient services, a soon-to-arrive part-time ostomy nurse and an expanded, gorgeous dispensary.

Over the past few years there has been an evolution in how the Medicine Centre banner program makes program decisions. At the fall meeting, each

store receives one electronic voting machine and provides a direct yes/no response to specific components of the program. For example, this diagram

represents the electronic vote for the 2009 program component of the media investment. This vote is shared instantly and publicly right in the

meeting. This particular vote gives clear direction to the Medicine Centre committee to continue developing the television campaigns for 2010. This

will be the Your Pharmacy, Your Neighbour advertising campaign and news sponsorships on CBC, CTV and Global Okanagan. Ain’t technology cool?

Annual Medicine Centre Fall Meeting Saturday, November 5th, 2009

Did you know:

Roof Top Prize Drop Proclamation from the Mayor

Darcy O’Toole (Qualicum & Memorial Medicine Centre) and Cam Bonell (Lakeside Medicine Centre) presenting the “3 Minute Empowerment” workshop

Medicine Centre enjoying the BC Lions game on the Friday evening

From left to right: Colin from Kerrisdale Medicine Centre,

Christina from Hollyburn Medicine Centre, and Sonja

from Armstrong Pharmacy

I support the continued investment in television media Responses

Yes 31 96.88%

No 1 3.12%

Totals 32 100%

96.9%

YesNo

3.1%

The “New” Regency #6

Page 6: Winter Quarterly 2009b

76

Friday, April 23rd and 24th, 2010

The Pan Pacific Hotel, Vancouver BC2010 brings us to Vancouver for our annual Spring Convention. Friday will be the Medicine Centre meeting and we will again have Personal shopping on the Friday evening. Don’t miss out on this opportunity to purchase great items at prices below retail. Saturday will be the Annual General Meeting with the two day event being wrapped up by the dinner gala on the Saturday evening. It’s our 30th anniversary and we plan to celebrate in style.

Watch for more details in the New Year regarding the convention.

uniPHARM Happenings!

Halloween 2009 or is it Halloween 1960?This year at uniPHARM we celebrated Halloween by dressing up as our favourite “Love Child” or 60’s icon. The theme continued with all of the staff receiving a Halloween treat bag full of 60’s retro candy as well as 60’s Halloween music being played throughout the office for a true “Psychedelic Experience.”

Check out the photo of the group, and I must say we have a creative staff to be able to go back in time and dress the part.

And baby makes 4!Congratulations to Laura and Craig on the birth of their baby boy, Tyler John McGowan, born September 3rd weighing 8lb. Tyler is little brother to big sister, Isabelle. Proud grandparents are Doug and Helen Kipp of Lambert Kipp Pharmacy and Terry and Linda McGowan.

uniPHARM Annual Charity Golf ClassicFriday, August 6th, 2010We are back at Westwood Plateau Golf and Country Club in Coquitlam for our annual Golf Classic. This venue proved to be quite exciting for the golfers.

Save the date and don’t forgetto practice your swing!More details will follow in the Spring.

Take Your Kids to Work DayTake Your Kids to Work Day is a one-day job shadow event occurring nation-wide during Canada Career Week. Grade 9 students had an opportunity to spend a day at work with a parent on Wednesday, November 4th, 2009.

This year we had 2 teens attend - Simran Gahir (daughter of Parmjit Gahir, Assistant PM Supervisor) and Natasha Jones (daughter of Tanya Jones, Customer Service Representative). Their day consisted of a tour of the warehouse, seeing how an order is “picked”, filing, and other administrative duties.

Both young ladies seemed to enjoy their day and Natasha told her mom that she would love to come to work with her everyday!

Both Parmjit and Tanya were pleased that uniPHARM supports this program and appreciated how supportive our staff was in spending time with them.

uniPHARM Annual Spring Convention

Finalist in the 50 best!As mentioned in Derek’s CEO message on page 2, we have been selected as a Western Finalist for the 2009 Canada’s 50 Best Managed Companies program. We are one of 13 finalists from BC who will now compete at the national level for the distinction of being named one of Canada’s 50 Best Managed Companies. Winners will be announced in late February 2010. If successful, this will be our 4th consecutive year with this distinction.

Our finalist award

Page 7: Winter Quarterly 2009b

76

Friday, April 23rd and 24th, 2010

The Pan Pacific Hotel, Vancouver BC2010 brings us to Vancouver for our annual Spring Convention. Friday will be the Medicine Centre meeting and we will again have Personal shopping on the Friday evening. Don’t miss out on this opportunity to purchase great items at prices below retail. Saturday will be the Annual General Meeting with the two day event being wrapped up by the dinner gala on the Saturday evening. It’s our 30th anniversary and we plan to celebrate in style.

Watch for more details in the New Year regarding the convention.

uniPHARM Happenings!

Halloween 2009 or is it Halloween 1960?This year at uniPHARM we celebrated Halloween by dressing up as our favourite “Love Child” or 60’s icon. The theme continued with all of the staff receiving a Halloween treat bag full of 60’s retro candy as well as 60’s Halloween music being played throughout the office for a true “Psychedelic Experience.”

Check out the photo of the group, and I must say we have a creative staff to be able to go back in time and dress the part.

And baby makes 4!Congratulations to Laura and Craig on the birth of their baby boy, Tyler John McGowan, born September 3rd weighing 8lb. Tyler is little brother to big sister, Isabelle. Proud grandparents are Doug and Helen Kipp of Lambert Kipp Pharmacy and Terry and Linda McGowan.

uniPHARM Annual Charity Golf ClassicFriday, August 6th, 2010We are back at Westwood Plateau Golf and Country Club in Coquitlam for our annual Golf Classic. This venue proved to be quite exciting for the golfers.

Save the date and don’t forgetto practice your swing!More details will follow in the Spring.

Take Your Kids to Work DayTake Your Kids to Work Day is a one-day job shadow event occurring nation-wide during Canada Career Week. Grade 9 students had an opportunity to spend a day at work with a parent on Wednesday, November 4th, 2009.

This year we had 2 teens attend - Simran Gahir (daughter of Parmjit Gahir, Assistant PM Supervisor) and Natasha Jones (daughter of Tanya Jones, Customer Service Representative). Their day consisted of a tour of the warehouse, seeing how an order is “picked”, filing, and other administrative duties.

Both young ladies seemed to enjoy their day and Natasha told her mom that she would love to come to work with her everyday!

Both Parmjit and Tanya were pleased that uniPHARM supports this program and appreciated how supportive our staff was in spending time with them.

uniPHARM Annual Spring Convention

Finalist in the 50 best!As mentioned in Derek’s CEO message on page 2, we have been selected as a Western Finalist for the 2009 Canada’s 50 Best Managed Companies program. We are one of 13 finalists from BC who will now compete at the national level for the distinction of being named one of Canada’s 50 Best Managed Companies. Winners will be announced in late February 2010. If successful, this will be our 4th consecutive year with this distinction.

Our finalist award

Page 8: Winter Quarterly 2009b

2051 Vandyke PlaceRichmond, BC V6V 1X6

Tel: 604-270-97451-800-665-9776

Fax: 604-270-8537

www.unipharm.com8

2010 uniPHARM Business Conference

Experience Portugal in 2010. Exciting monthly program updates will be sent out via email. If you have not already received one, please contact us at [email protected] or call Melissa at Prime at 1-800-563-6252 or 604-689-3446. Or you can call Carol at uniPHARM at 1-800-665-9776 ext. 213 or 604-276-5213or email her at [email protected].

Deadline to register for this exciting opportunity is December 31, 2009. Log on to www.unipharmbusinessconferences.com to register.

Don’t miss out on this exciting adventure!

Are you ready for an adventure? uniPHARM Wholesale

Drugs invites you to join them in Portugal for the 2010

Business Conference.

Portugal is one of the most beautiful countries in the world

with tradition and architecture stretching back over the

centuries. It offers beautiful countrysides, fantastic beaches

and amazing resorts. What more could you ask for?

The Algarve and Lisbon, PortugalSeptember 22 to October 2, 2010