Winter Project Report (PGDFT)

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    A

    Project Report

    on

    EXPORT PROCEDURE AND DOCUMENTATION

    AT

    SARDA ENERGY & MINERAL LTD.

    SUBMITTED TO

    UNIVERSITY OF PUNE

    BY

    Ku. Kirti Tiwari

    PGDFT(2010-2011)

    Sinhgad Technical Education societys

    Sinhgad Institute of ManagementS.No. 44/1,off sinhgad Road, Vadgaon (BK),

    Pune-411 041Ph: 020-2435 8380/2435 8355 Fax: 020-2435 4835 Mob: 9881742711

    Email:[email protected]

    mailto:[email protected]:[email protected]:[email protected]
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    CERTIFICATE

    This is to certify that Miss. Kirti Tiwari of Sinhgad Institute of Management has

    successfully completed the project work titled as Export Procedure And

    Documentation at SARDA ENERGY & MAINERALS LTD. in partial

    fulfilment of requirement for the award of the Post Graduate Diploma in Foreign

    Trade to University of Pune ,prescribed by the Sinhgad Institute of management.

    This project is the record of authentic work carried out during the academic year

    2010-2011.

    She has worked under our guidance and direction. Her work is found to be

    satisfactory and complete in all respect.

    Dr. Daniel Penkar Prof. Mangalgouri Deshmukh

    (DIRECTOR) (PROJECT GUIDE)

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    ACKNOWLEDGEMENT

    It gives me immense pleasure in presenting this project. It is my pleasant privileges to thank all

    those who helped me in moulding and shaping my project. Without their guidance, cooperation

    and best wishes it would not have been possible for me to complete my training and report

    satisfactorily.

    I feel indebted to my project coordinatorMr.Manish Mishra (DGM Marketing) and express

    my sincere thanks to:

    Mr. Sujit Ojha, HOD (HR)

    Mr.Deena Nath Verma,Sr Officer(Sales &Marketing)

    Mr.Yogesh Sharma Officer (Sales and Marketing)

    Mr.Kunal Parmar,Officer(Sales &Marketing)

    whose selected views, morale support and proper guidance has been possible for bringing out this

    project report in a scheduled time and with a nice get up and for all the valuable support

    throughout the training period and successful completion of this report.

    Lastly, a big thanks to all those who helped me sparing time even through their busy schedule and

    for being kind enough to help me whenever needed them.

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    PREFACE

    Since the last few years the environment of the business has completely changed. The modern

    business placed on a very complex and intricate environment, the constraints and opportunities

    provided by the nature of the economy and the economic system, political and legal framework,

    social system, geographical and demographic factors etc. have profound impact on the business.

    Many developments have taken place during the last one and half decade, with the opening of

    Indian economy through globalization and rapid industrialization. Developments have taken place

    in almost all the sector, via: the Technology sector, Finance sector, Communication sector, Health

    sector, Engineering sector, etc.

    Keeping all the drastic changes in mind, our recognized institute SINHGAD

    INSTITUTE OF MANAGEMENT, PUNE, has outlined a winter internship program to gather

    various information from different industries. It facilitates the students to understand and grasp

    quickly. It increases the skills, knowledge, team spirit and above all the potentiality of the students

    to keep pace with the rapid growth of industrialization.

    The purview of our training is to learn much knowledge from practical studies

    and not merely from theoretical studies.

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    INDEX

    Sr. No. Page No.

    1. INTRODUCTION 6

    2. COMPANY PROFILE 11

    3. EXPORT OF FERRO ALLOY 20

    4. EXPORT DOCUMENTS 41

    5. RESEARCH METHODOLOGY 48

    6. FINDINGS 50

    7. LEARNINGS 51

    8. SUGGESTIONS 52

    9. CONCLUSION 53

    10. APPENDIX 54

    11. ANNEXURE 55

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    Statement of problem

    To study the export procedure of Ferro alloys in SEML and to know the documents used in export

    of Ferro alloys.

    Objectives of study

    To learn the practical aspects of the international trade in order to get clarity over the

    theoretical concept.

    To understand the procedure of the export documentation that prevails in the

    organisation.

    To acquire on the hand experience in the procedural aspects of export documentation.

    Export operation and custom clearance procedure involved in it along withdocumentation procedure.

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    SCOPE OF THE STUDY

    The scope of marketing research could cover the business problems relating to the

    followings.

    Types of consumers that compromise present and potential markets.

    Buying habits and pattern of consumption

    Size and location of different markets, not only in India but also overseas.

    The prospects for growth or construction for the current markets being served.

    New mantras of emerging segments.

    Marketing and manufacturing capabilities of competitors.

    Most suitable entry timing.

    The current and prospective competitive position.

    Chances of improvement of current channels.

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    Executive summary

    To reach the zenith alone, attempt is proved to be failure most of the times. Although todays

    business practices have evolved out of the past but there are complex practices, which are

    followed. The business market place environment has become very dynamic and changing very

    fast. The year 2010 saw unprecedented volatility and turmoil in the global markets. Even thoughthe scale of the crisis seen in 2010 was beyond anybodys imagination, I am pleased that the team

    at SEML posted its fifth consecutive year of record sales. SEML has created a niche for it in the

    Indian and the INTERNATIONAL Market with the help of focus on quality, services to customers

    and best business policies.

    The Winter I nternship Programwhich commenced on 15thDec 2010and concluded

    on 15thJan 2011came along with a lot of learning. As a brush up with the corporate world, I got

    to analyze the mindset of people in these recessionary times, the work culture, the difficulties

    faced by them apart from the learning about the project, functioning of organizations, developing

    skills needed as a future manager.

    The knowledge & skills gained here gave me a deep insight of the corporate world, its

    functioning, and effect of external world on the industry.

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    COMPANY PROFILE

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    Vision-

    To be a globally respected energy and minerals company creating superior value for our

    stakeholders on a sustainable

    Values-

    Our values are reflected in:

    Quality-We believe in setting benchmarks through the quality of our products and

    services.

    Customer focus-We believe in high customer satisfaction and becoming a part of our

    customer's success story.

    People -We believe in our people and constant upgradation of their skills and

    leadership capabilities.

    Integrity And Ethics-We believe in our commitments and strive to achieve high ethical

    standards.

    Corporate Social Responsibility- We believe in caring for our environment and our

    communities.

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    Quality statement

    SEML at all levels shall continually strive to provide consistent and reliable, Quality

    products & services to its external and internal customers and try to exceed their

    expectations. This goal shall be sustained, through committed teamwork and continual

    improvements in the.

    Quality Objectives

    Continual improvements in productivity and process capabilities.

    Continual enhancement in quality of all resources.

    Ensure Zero defect in each and every area of operation.

    Achieve customer delight by offering value for money.

    Achieve status of preferred Business Associate.

    SEML takes pride in its product quality and the timeliness of its delivery

    schedules. The Sponge Iron & Steel manufacturing facilities, Power & Ferro Alloys

    manufacturing facilities of the company are ISO 9001:2008 certified. All the plants are

    equipped with a digital control system. The advanced microprocessor based control allows

    for a complete automated functioning, ensuring a high quality of output. Strict metallurgical

    control is maintained at every stage of production, from receipt of raw materials to dispatch

    of finished products. The Company has a dedicated Quality Assurance Department with a

    well equipped laboratory and trained technicians to monitor the process and materials at

    different points.

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    Corporate Social Responsibility

    Utilization of solid waste and fly ash to manufacture bricks.

    SEML has adopted 270 schools for tribal children in naxal affected area of

    Rajnandgaon district.

    Running Ambulance (Mobile dispensary) for staff and remote villagers.

    Providing infrastructure facility to govt. schools.

    Providing practical exposure to students from engineering colleges.

    Planting of over 1 Mn trees to create green belts.

    Awards

    ISO 9001:2008 Certificate from ABS quality evaluation, USA

    CERTIFICATE of recognition from (USP)VIZAG

    Star export house from Govt. of India, Ministry of Commerce

    Best exporter award

    CONCOR excellence award for best performance in exports.

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    Upcoming Projects

    The company is planning to open an Ferro Alloys plant in Vishakapatnam.

    A hydro power plant at Sikkim is also in pipeline.

    Group Companies

    Sarda Energy & M inerals Hong Kong L imited (SEMHL)- SEMHL was incorporated

    as a wholly owned subsidiary of SEML in Hong Kong during 2007-08. The primary focus

    of the company would be to establish a strong international trading arm. China being a

    major manufacturing hub and an important destination of international trade, a

    representative office has also been set up in Beijing.

    Sarda Global Venture Pvt. L imited-Another wholly owned subsidiary of SEML was

    established in Singapore during 2007-08 for business related acquisitions. The company

    will actively seek mineral resources acquisitions internationally.

    Parvatiya Power Private Limited -Parvatiya Power was incorporated for

    implementation of hydro power plants. Presently, 4.8 MW Loharkhet Hydro Power

    Project has been installed and commissioned in February 2008. The Project is located near

    village Munar of Bageshwar district in the state of Uttaranchal. It is a run-of-the-river

    scheme for power generation by exploiting potential of Sarju River, a tributary of Kali

    Ganga River.

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    Chhattisgarh Hydro Power Private L imi ted- The company was established in the year

    2005 for setting up a 24 MW Gullu Hydro Power Plant in the state of Chhattisgarh. It has

    also identified other potential sites in the state and is planning to develop the same. The

    Company is currently involved in land acquisition, obtaining statutory clearances and

    identifying contractors for civil and hydro mechanical works.

    Madhya Bharat Power Corporation Limited- The Company was incorporated for

    implementation of 96 MW Rongni Chu hydro power project in Sikkim. The project

    envisages utilizing the flow of the Rongni Chu, a tributary to the Teesta River for the

    generation of power in the run of the river scheme. The Company is currently in theprocess of identifying contractors for civil and hydro mechanical work of the project. The

    work of land acquisition and all project clearances are in full swing.

    Raipur Infrastructure Company Ltd.-The JV Company was incorporated for

    operating a private railway siding for unloading the raw materials being transported

    through the railways. Our stake in the company is 33 percent.

    Madanpur South Coal Company L td.- The JV Company has been allotted a coal

    block in the Madanpur area of Chhattisgarh in consortium. The company is in the final

    stages of receiving of various clearances and permissions to commence its operations.

    SEML has 24.91 percent share in the joint venture.

    Chhattisgarh I nvestments L td.- Chhattisgarh Investments Ltd. was incorporated two

    decades ago as a closely held public limited company. The Company has interests in

    investments, socio-forestry and horticulture, with over 800 acres agricultural estate at

    Kharora, about 40 Kms. from Raipur. About one million trees of various species such as

    Teak, Hybrid Eucalyptus, Sobabul, Khamar, Bamboo etc have been planted.

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    Chhattisgarh Br icks Private L td.- The company has been formed to manufacture fly-

    ash bricks utilizing fly-ash generated from the company's captive power plant. The

    company is yet to commence business activity.

    Products Or Manufacturing Units-

    Ferro Alloys

    Steel

    Sponge iron

    Mining

    Eco bricks

    TMT Bars

    a.Ferr o Al loys-SEML has emerged as most preferred Ferro Alloys supplier in the Indianand international market. The company is one of the largest exporter of manganese based

    Ferro Alloys products in India and has been conferred as star exporter house status bygovt. of India. our major products include high carbon Ferro manganese and Silico

    manganese.

    b.Steel-SEML has induction furnace of 2*6 MT AND 4 *15 MT.IT also possescontinuous casting billets manufacturing facility. It sells high quality TMT bars under the

    brand name HYTECH TMT produced from one rolling mill in Nagpur. one rolling mill inRaipur is in pipeline.

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    c.Sponge iron-SEML has 2*100 TMD and 2*500 TPD rotary kilns with state of the artdigital control system and consistence adherence to strict quality control parameters.

    d.Mining- for SEML to become the lowest cost producer uninterrupted supply of RawMaterial is of the most imp. Thus it has taken steps to either own or strengthen the supply

    chain of critical inputs such as ron ore, coal and manganese ore. It has Iron ore mines-

    SEML is mining iron ore from their own mines(20 TMT) in Rajnanadgaon (C.G) COAL

    Mines-it has acquired and started exploration of 67 MMT coal mines at Raigarh (C.G).

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    Export of ferro Alloy

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    Ferro Alloys

    In SEML Ferro Alloys div. is very important as it contributes 60% of the total

    profit(approx).The marketing dept at SEML has a quality objective .i.e. good customer

    care and prompt service

    To study how Export of Ferro Alloys is done we have divided Ferro Alloys like-

    Introduction

    Role of Ferro Alloys

    Demand driver for Ferro Alloys

    Types of Ferro Alloys

    Ferro Alloys produced at SEML

    Ferro Manganese (FeMn)

    Silicon Manganese(SiMn)

    FeMn & SiMn(definition)

    Chemical composition

    Uses

    Sales

    Production

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    Pricing

    Business process

    Major competitors

    Target market

    Major consumer and producer.

    Problems

    Solution

    USP of SEML

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    Ferro Alloys

    SEML is one of the largest manufacturer and exporter of Premium Grade Ferro Alloys

    from India. The growth in steel industry, where Ferro Alloys are used as additives, has

    pushed the demand of Ferro Alloys globally. Ferro Alloys are used as additives in

    steelmaking as de-oxidants and as alloying agents. These are added in steel production

    process no only for de-oxidation but also for grain size control as well as for improvement

    in the mechanical properties of steel. Depending upon the process of steelmaking and the

    type of steel being made, the requirement of Ferro Alloys varies widely. The product

    mix of the Ferro Alloy industry consists of Ferro Manganese, Silico Manganese, Ferro

    Silicon, FerroChrome and ChargeChrome calledBULK FERROALLOYS.

    Role of Ferro Alloys

    Ferro Alloys are used in steelmaking and consists of less than one percent of the total raw

    materials required for steel production. The total installed capacity of Ferro products

    Alloys in India in 2007-08 was 3.64 MT for bulk and noble Ferro Alloys together as per

    Indian Ferro Alloys Producers Association (IFAPA). The industry entails a capital

    investment of intermediaries to the steel industry.over Rs. 5,000 crore and it exported

    Ferro Alloys worth Rs. 4380 crore in 2007-08.

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    NOTE-

    AS a result of quality and reliability we have become a major player in the Ferro Alloys

    industry within a short period.

    Based on the potential performance it has got STAR EXPORT HOUSE status from

    Govt .of India.

    ferro alloys

    ferromanganese

    (FeMn)

    silicomanganese

    (SiMn)

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    Note-

    Raw material(i.e manganese ore) is imported from South Africa and Australia.

    SEML is one of the largest importer of Mn ore in India.

    1 ton stainless steel contains 13 kg FeMn and 1 ton mild steel contains 13 kg SiMn.

    Cost of producing FeMn is less than cost of producing SiMn because of less power

    consumption in FeMn

    SEML is exempted from sales tax till 2012.

    SEML produces high carbon FeMn

    Uses-

    FeMn is used in making stainless steel like utensils etc.

    It is used in making automobile parts

    It is used in making railway tracks.

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    Silicon manganese-

    Silicon manganese (SiMn), a Ferroalloy with high contents of manganese and silicon, is made

    by heating a mixture of the oxides manganese oxide (MnO2), silicon dioxide (SiO2), and iron

    oxide (Fe2O3), with carbon in a furnace. They undergo a thermal decomposition reaction. It is

    used as a deoxidizer and an alloying element in steel.

    The standard grade silicon manganese contains 14 to 16% of silicon, 65 to 68% of manganese

    and 2% of carbon. The low carbon grade SiMn has carbon levels from 0.05 to 0.10%.

    Chemical composition-for producing 1 tn SiMn the specifications are

    silico manganese

    Content Exportquality Domesticquality

    Manganese(Mn) 65%(min) 60%(min)

    Silicon (Si) 16%(min) 15%(min)

    Carbon(c) 2%(max) 2.5%(max)

    Phosphorous(P) 0.3%(max) 0.35%(max)

    Sulphur(S) 0.03%(max) 0.05%(max)

    Mn ore 2700 kg 2700 kg

    Mn(input) 850-900 kg 840-850 kg

    C 380-390 kg 360-370 kg

    Power 4.3MW 4.0 MW

    Dolomite 300 KG 300 kg

    Quartz 200-250 kg 200-250 kg

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    Note-

    The slag of Ferro manganese is used in making silico manganese. so every steel company

    produces both of them.

    Cost of producing Ferro manganese is less than silico manganese.

    SEML produces low carbon SiMn.

    Uses-

    SiMn is used in mildsteel.

    SiMn is used in making TMT,billets,WRM

    Basically SiMn is used in making structures as it is very hard.

    SALES-SEML sells FeMn and SiMn at domestically and internationally.

    ferro alloyssales

    domestic

    exports

    direct

    indirect

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    F ig.Ferro Al loys Sales

    Production- the plant has 5 furnances with the capacity of 9 MVA each

    is capable of producing 66000 TPA.

    0

    500000000

    1E+09

    1.5E+09

    2E+09

    2.5E+09

    3E+09

    3.5E+09

    4E+09

    4.5E+09

    FY 08-09 FY 09-10

    SALES OF FERRO ALLOYS

    SALES OF FERRO ALLOYS

    34000

    36000

    38000

    40000

    42000

    44000

    46000

    FY08-09 FY09-10

    PRODUCTIION OF FERRO ALLOYS

    PRODUCTIION OF FERRO

    ALLOYS

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    Note-

    The production in 09-10 is very low because 09-10 is still running.

    Pricing-

    Pricing of Ferro Alloys is of 2 types-

    Export pricing

    Domestic pricing

    1.Export Pricing-price of Ferro Alloys for exports is of 3 types

    Factory based pricing

    FOB based pricing

    CIF based pricing

    1 .A-Factory based pricing-This type of pricing is done when the buyer will bring his own

    containers into the factory and take the stock or material .so we will only charge him the price

    of the material.

    1 .B- FOB based pricing-FOB stands for free on board.FOB is an inco term. Inco term are

    international commercial terms given by in International Chamber of Commerce (ICC).FOB

    stands for free on board that means the exporter will include the cost of delivering the goods to

    the ship in the price.

    1 .C- CI F based pricing- CIF stands for cost/insurance /freight here the seller or exporter

    price will include the cost of product, insurance of goods & freight cost.

    Note-

    1.I nco terms-

    To avoid conflicts and difficulties, importers and exporters or buyers and sellersmust have

    a common understanding of the terms and conditions under which they trade. Incoterms

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    2000 in a contract determines the obligations of the buyer and the seller and greatly

    contributes towards eliminating causes of disagreement. Incoterms apply only if incorporated

    in the contract of sale or if they are, for example, mentionedin the offer, the sales conditions,

    the purchase order, the confirmation of an order or if they are stipulated by the parties in

    separate agreement.

    Group Description

    E -The seller only makes the goods available to the buyer at the sellers

    premises.

    F- The seller delivers the goods to a carrier or place appointed by the buyer.

    C -The seller has to contract at his costs for carriage (and insurance for CIF

    and CIP).

    D- The seller must assume most costs, obligations and risks needed to bring

    the goods to the place of destination

    (except import customs clearance and un-loading at the final destination).

    Table-The structur e of I ncoterms 2000

    2.Freight-

    Definition:The price paid a common carrier for the carriage of goods.Ocean freights are the

    price paid for carrying goods from one place to another.

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    Business Process-

    1. Domestic Business ProcessENQUIRY

    OFFER

    NEGOTIATION

    CONTRACT

    PURCHASE ORDER

    ORDERCONFORMATION

    SALE ORDER

    PAYMENT RECEIVED

    TRANSPORTATION'

    INVOICE IS FORMED

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    Expor t Business Process-

    enquiry

    offer

    draft contract

    draft L/C

    scruntiny of l/c

    final contract and l/c

    supply schedule

    shipping line

    concor nag/raipur

    dispatch from plant

    Custom clearance

    draft

    final l/c documents

    payment monitoring

    bill processing

    EP copy releaing & BRC

    proof of exportdocuments

    DEFB/TRA/VERIFICATION

    customer database

    enquiry updation

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    In case of exports 5 things are very imp.they are-

    Stock

    Shipment date

    Price

    Payment terms

    Incoterms

    There are 3 governing bodies which plays a major role in exports.they are-

    DGFT-it gives us the permission to do exports

    Excise dept-whiledoing exports we have to submit all the documents to the excise dept.

    Custom dept-custom dept takes care of our goods.

    Major Competitors-

    For domestic level-

    Tata Iron And Steel Joda Orissa

    Navbharat Ferro Alloys Ltd ,Polacha,A.P

    Methan Alloys Ltd. ,Durgapur,West Bengal

    Impex Ferro Tech Ltd,Burdaman ,West Bengal

    Prakash Industries Ltd,Champa,C.G

    Hira Group,Raipur,C.G

    Corporate ISPAT Pvt .Ltd, Durgapur,West Bengal

    Shri Girija Smelters Pvt. Ltd Raipur C.G Cosmic FerroAlloys Durgapur,West Bengal

    For Export L evel-

    Tata Iron And Steel Joda Orissa

    NavbharatFerro Alloys Ltd ,Polacha,A.P

    Methan Alloys Ltd. ,Durgapur,West Bengal

    Cosmic Ferro Alloys Durgapur,West Bengal

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    Note-

    At international level Ukraine is the major competitor for India.

    Target Market-

    TARGET MARKET DOMESTIC EXPORTS

    FERRO ALLOYS Stainless steel producers It depends on demand

    USP of SEML-

    Good quali ty-SEML is known for their quality.they never compromise on their quality.

    there is a quality policy of SEML which is placed every where in SEML to always

    remember that always deliver best quality to customers.

    Prompt service-the second imp factor which differentiates SEML From Its

    Competitors is prompt service.

    Goodwill-for a organization to be successful trust of the customers s very imp. SEML

    has created a goodwill in the market. the customers have a lot of trust in SEML bec

    they know that SEML will give them the best quality.in case of Ferro Alloys domestic

    SEML price is taken as a base price in the market.bec of the quality the prices of SEML

    is little high then its competitors but then also their sales are not affected.

    Problems faced-

    Availability of labor

    Train connectivity

    Container problem

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    Solutions-

    To solve the labor problem SEML is planning to bring automatic machines.

    Major consumer and producer-

    Ferro alloy Domestic Export

    Largest producer West Bengal Ukraine

    Largest consumer Western region EU

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    EXPORT PROCEDURE AND DOCUMENTATION

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    DOCUMENTS

    USED

    IN

    EXPORT

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    DOCUMENTS OF EXPORT

    Documentation refers to the process of providing evidence (to document something) or to the

    communicable material used to provide such documentation (i.e. a document). Documentation

    may also refer to tools aiming at identifying documents or to the field of study devoted to the

    study of documents and bibliographies.

    Documents in export process- In case of exports documentation plays a very imp role

    because they are the only proof their.all the transactions like delivery of goods,custom

    clearance ,payment are done based on documents. in exports bill of lading is the most

    important document .on the basis of b/l L/C is formed.L/C stands for letter of credibility. It is

    the guaranty of payment.

    The documents required in export process are-

    Draft-It is prepared by the sellerit contains all the basic information it is prepared for

    the seller in the initial stage.

    Commercial I nvoice-is a document which contains all the information like-

    a) name & address of the exporter i.e the selller

    b) consignee- i.e the bank

    c) notify party- i.e the buyer

    d) quantity & price of the stock.

    Packing list-it contains all the information present in commercial invoice except

    the price.it is prepared by the seller and issued to the buyer.

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    Bil l of lading (B/L)-It Is Also Called Non-Negotiable Sea Way Bill. It is the most

    imp document in the export process. On the basis of (B/L) (L/C) is made. (B/L) is

    issued by the shipment line at the time ofexport.

    Letter of credit (L /C)- Letter of Credit (L /C)also known as Documentary

    Creditis a widely used term to make payment secure in domestic and international

    trade. The document is issued by a financial organization at the buyer request.

    The International Chamber of Commerce (I CC) in the Un if orm Custom and

    Practice for Documentary Credit (UCPDC) defi nes L /C as:

    " An arr angement, however named or descri bed, whereby a bank (the I ssuing bank)

    acting at the request and on the instructions of a customer (the Applicant) or on i ts

    own behalf :

    1. Is to make a payment to or to the order third party ( the beneficiary ) or is to

    accept bills of exchange (drafts) drawn by the beneficiary.

    2. Authorised another bank to effect such payments or to accept and pay such bills of

    exchange (draft).

    3. Authorised another bank to negotiate against stipulated documents provided that

    the terms are complied with.

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    Parties to Letters of Credit

    Appl icant (Opener): Applicant which is also referred to as account party is normally a

    buyer or customer of the goods, who has to make payment to beneficiary

    I ssuing Bank (Opening Bank): The issuing bank is the one which create a letter of

    credit and takes the responsibility to make the payments on receipt of the documents

    from the beneficiary or through their banker. The payments has to be made to the

    beneficiary within seven working days from the date of receipt of documents at their

    end, provided the documents are in accordance with the terms and conditions of the

    letter of credit.

    Beneficiary: Beneficiary is normally stands for a seller of the goods, who has to

    receive payment from the applicant. A credit is issued in his favour to enable him or his

    agent to obtain payment on surrender of stipulated document and comply with the term

    and conditions of the L/c.

    If L/c is a transferable one and he transfers the credit to another party, then he is

    referred to as the first or original beneficiary.

    Advising Bank: An Advising Bank provides advice to the beneficiary and takes the

    responsibility for sending the documents to the issuing bank and is normally located in

    the country of the beneficiary.

    ARE-ARE stands forApplication for Removal of Excisable Goods. It is issued by

    the exporter (seller) that we have sent x amt of goods acc to your specification.5

    copies of ARE is made.2 copies is sent to the custom dept and 3 copies is sent to the

    excise dept.

    I nspection certif icate or Certi fi cate of qual ity-in case of dealing with the new parties

    when the buyer wants to verify that the quality is acc to their requirement. so the buyer

    will appoint the inspection agency. And the inspection agency will issue the inspection

    certificate. In case of regular customers if they didnt appoint the inspection agency.

    The seller will give them the quality certificate.

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    GSP-GSPstands forGeneral ized System Of Preferences. it is issued by the Govt Of

    India to the exporter. It is like a quality certificate.

    GR Form-it acts like a proof of that the exporting goods are fine. we get this document

    after we file the shipment bill

    Annexure-it is issued and signed by the customs and contains the info like-

    a) Name of the company i.e the buyer

    b) Invoice no

    c) Destination

    d)

    Description of goodse) No. of containers

    Shipment Advice-it is issued by the seller to the buyer.

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    Research Methodology

    Before we start our research, it is necessary to have at least some idea of what to do? This is

    probably the most difficult and yet the most important component of the research project.

    Without being clear about what we are going to research it is difficult to plan how to research?

    Therefore formulating and clarifying the research topic is the starting point of any research

    project.

    Taking into account the above matter, the research topic is formulated as such;

    Export procedure and documentation

    Research Objectives

    The research may begin with a general focus as a base from which to right a set of research

    objective. Objectives is more generally acceptable as evidence of the researchers clear sense of

    purpose and direction. A research objective requires rigorous thinking which derives from the

    use of more formal language.

    Therefore the broad objective of the study is:

    To analyse the dispatch of Ferro Alloys.

    SAMPLING

    Generally when filled studies are undertaken in practical life, consideration of time and cost

    are important issues that need to be kept in mind. This results in researchers selecting only a

    few items as sample, out of those millions.

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    SAMPLE TECHNIQUE

    The items which are selected is called sample and the process which involves in selecting the

    sample is called Sample Technique. In this research, technique which is used for the collection

    of data is judgmental sampling. Before starting, Rational judgment is taken such that sample

    selected is the representative of the entire transportation under logistics.

    SAMPLE SIZE

    This refers to the number of items to be selected. It should be neither excessively large nor too

    small, but should be optimum. The optimum sample is one which fulfills the requirement of

    efficiency, representatives, reliability and flexibility.

    The samples which are selected for the information collection are:-

    Monthly dispatch figure of last three years.

    Time taken by each truck for loading.

    Single truck/ Container each day for 5 days.

    Destination wise rates of transport for last one year.

    Performance rating of last quarter of 2010.

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    FINDINGS

    From the entire study on total loading cycle time, it is observed that the total time taken by the

    trailer (including the empty container) and truck exceed the normal time frame. The normal

    time taken is more than 5 to 6 hrs. This variation ranges from 5 hrs to 22 hrs. There are more

    areas that have taken in to consideration which create delay in delivery. These are as follows:-

    Late preparation of documents leads to late delivery of loaded trucks. The dispatch

    documents generally release after 4o clock in the second half of the day and thereforeeven the trucks are fully loaded it waits for the documents to get , before leaving the

    factory.

    As per late preparation of certificate of test by quality assurance department, the

    entire documentation process moves slow and make delay.

    Delay in arrival or in time placement of trucks and trailers.

    The way which involves the loading cycle is so complicated that even if the transporter

    wants to arrive quickly, it takes enough time. The trucks generally wait in queues because the trucks which have arrived earlier are

    there for loading the material / goods at loading point.

    On few occasion printing and painting of reels is done after placement of lorry.

    The loading cycle time in the whole process is greater and it is a lengthy procedure this

    time needs to be reduced.

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    Learning

    Only theoretical knowledge is of no importance, practical knowledge is also very imp.To succeed

    Be patience

    Small things are also very imp. In business.

    Good communicatons skills is must in todays scenario

    A mentor is needed.

    Good working environment and supportive colleagues are very important for good

    work.

    Maintain discipline, etiquettes & punctuality

    Be ready with plan but be prepared to face unknown

    Knowing your employer & employees

    Taking opinions from them is very important

    Interaction with the executives and employees in any organization is very important

    Enjoy your work

    Be optimistic

    Be as simple and alert as possible

    Never compromise on quality

    Goodwill is very important for a successfulful business.

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    Recommendations/Suggestion

    The company should centralise inventory in one place and use fast transportation to

    fulfil orders. It reduces warehousing and inventory duplication cost.

    Increase the manpower in the department.

    The company should shorten the order-to-payment i.e. lapse time between orders

    receipt, delivery and payment.

    The company should manage effective logistics information management because it

    helps to link channel partners and share information to make better logistic decision.

    Information flow such as customers orders, billing, inventories label and customer data

    are closely linked with channel performance.

    A visit to the plant should be arranged for every intern or trainee

    Ms office should be provided in the systems

    International news should be provided to the staff

    A monthly review should be done with all the clients and staff to figure out the

    problematic areas so that we can find out the solutions which helps s to improve.

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    CONCLUSION

    After understanding the ground realities of foreign/ international trade it is crystal clear that the

    service is a major factor and should be kept in mind at any moment of time. Transparency in

    work, proper communication, punctuality, systematic recording of documents are some of the

    required and necessary qualities for any of the CHA. A small mistake by agent may loose

    client business. Many of the exporters dont even mind to pay a little extra for better services,

    so better service is the priority of any Exporter.

    Client always insist on keeping them informed about the status of the consignment, this is quite

    obvious because he also need to inform his customer about the shipment status. Good made

    with client always helps in strong relations.

    Accuracy in document is very important. Exporters are required to give a copy of invoice and

    packing list. A standard format of these document is always preferred as it help CHA to

    understand the information in a correct and broader manner, which ultimately saves time in the

    process.

    To understand the total process and document one should need basic knowledge of the subjects

    like EXIM policy, shipping, insurance etc. If someone has proper knowledge of these areas

    then it will be easy for him/her to work in the field.

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    Appendix-

    I nternet sources-

    www.SEML.co.in

    www.google.co.in

    www.steelonthenet.com

    www.ifapaIndia.org

    www.wikipedia.co.in

    www.undp.org

    www.steelorbis.com

    www.Ferro-Alloys.com

    Documents from the organization

    http://www.seml.co.in/http://www.seml.co.in/http://www.google.co.in/http://www.google.co.in/http://www.steelonthenet.com/http://www.steelonthenet.com/http://www.ifapaindia.org/http://www.ifapaindia.org/http://www.wikipedia.co.in/http://www.wikipedia.co.in/http://www.undp.org/http://www.undp.org/http://www.steelorbis.com/http://www.steelorbis.com/http://www.ferro-alloys.com/http://www.ferro-alloys.com/http://www.ferro-alloys.com/http://www.steelorbis.com/http://www.undp.org/http://www.wikipedia.co.in/http://www.ifapaindia.org/http://www.steelonthenet.com/http://www.google.co.in/http://www.seml.co.in/