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Better communication drives re-structuring of FAAR committees

February 2014

Calling all Potential Leaders!

The Leadership Development Committee (LDC) invites members who are interested in becoming a future FAAR leader or want to participate in committees to the FAAR Forward event on February 27 at 9 am at FAAR.

Managers and brokers are urged to attend and bring agents in their offices who might be interested. Email the names of attendees to Suzanne Brady, smbrady@mris.com. She can answer any questions regarding the event or leadership roles.

FAAR Leadership Development Committee (LDC) was created last year but its formal launch is 2014.The LDC is composed of members of the Board of Directors, the

Executive Committee and FAAR Past Presidents with the President, President-Elect and most recent Past President leading the group. The Committee’s focus is to:

1. Identify FAAR members who have leadership potential and/or want to get involved in committee activities.2. Provide guidance and opportunities to committees and the Board of Directors to cultivate current and future leaders/volunteers of the Association. 3. To create criteria for recruiting potential leaders and to nurture and encourage those on a leadership path.

In order to generate better communication and an understanding of what each FAAR committee does the committees have been grouped into the following overarching categories-

Professional Development, Member Outreach and Community Service. The diversity of the committee gives members an opportunity to select a committee that best suits their skill and interests. Please consider

joining a committee. Contact a Committee Chair for more details about the work of the Committee. Give back to the local community of REALTORS®. Continued on pg. 22

By Suzanne Brady, ABR, CRBCome to a FAAR Forward event to explore roles in the association.

By Pat Breme, RCE, CIPS Chief Executive Director

2Table of Contents 1 Calling all Potential Leaders!

1 Better communication drives re-structuring of FAAR Committees

3 PRESIDENT’S FORUM

5 NAR adds hurtle to claiming REALTOR® Emeritus status

6 Foundation Update

7 FAAR Hosts Series of Meetings on Impact of Military Installations to the Region

13 Fee to file an Ethics Complaint? NO!

14 FAAR Welcomes 2014 Leadership Team

16 2014 General Assembly Session Kicks Off

20 2014 RECA Designations and Certifications

22 2014 FAAR Groups and Committees, Chairs and Vice- Chairs, Staff Liaisons

26 RPAC: What’s all the fuss about?

27 2013, busy and productive

29 FAAR Members…Let’s Meetup!

30 NAR Field Guides

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PRESIDENT’SFORUM

Welcome to a new year in real estate filled with new opportunities! FAAR leadership and staff are focused on maximizing our efforts to help you be profitable and professional. We have great education lined up, some excellent RPAC events, a noteworthy speaker scheduled for the fall trade show, and many more events planned for the year.

FAAR continues to grow in membership and in ideas. This year we are streamlining our committees and some events through three super groups, Member Outreach, Community Service, and Professional Development. These groups are helping to avoid overlap in staff efforts, volunteer time, and budget. I already see great progress with the committees combining efforts to maximize results. In addition, we have a newly formed Leadership Development Committee (LDC) comprised of our past leadership.

We are also ramping up for Strategic Planning this fall. This is a turning point in FAAR’s livelihood with new ideas, new problems, new solutions, and new leaders. Very exciting times!“What about me?” you ask. How can FAAR help you be profitable? Education is key to knowing how to do your job and do it well. Have goals, create a plan, work wisely, be efficient, and stick to it! And know your contract! If you need help with any of this, contact our Education Director Barbara Castillo. She can weave the material you need into our 2014 curriculum. It’s up to you to reach your goals, but you don’t need to be alone. There are several Member Outreach groups which may suit your needs.

Would you like to keep the money you earn and help your client maximize the profit on their property? Then learn more about RPAC. Don’t miss out on REALTOR® Day-on-the-Hill,

Wednesday, February 12, 2014. Invest your time and visit our local legislators on their turf in Richmond. They know we are coming, and that they will hear what is important to REALTORS® and property owners. Sometimes we lobby and sometimes we simply thank them for their support. There will be different RPAC events throughout the year, and you can always reach out to Kim McClellan, our Government Affairs Director (GAD) for more information. And be sure to watch for the Taste of Virginia, coming soon!

This is just a snippet of what is to come this year. I look forward to serving as your President this year, and I am excited knowing all of the offerings being planned for us as members of the Fredericksburg Area Association of REALTORS®!

Debbie Irwin, ABR, GRI2014 President

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5NAR adds hurtle to claiming REALTOR® Emeritus status

Previous to the November NAR convention all a member had to do to reach the REALTOR® Emeritus status was to be a member in good standing of a REALTOR® association for 40 years. That all changed with a vote by the Board of Directors. A criterion was added, so now a member must serve for at least one year on a local, state or national committee sometime during the 40 years. No service, no recognition from NAR and therefore the NAR dues will not be waived.

For members who are eligible over the next five years and have not served on a Committee*, it is important

to get on a FAAR, VAR or NAR Committee. The names of those coming into the zone from 2014- 2019 are listed below. Go to page 22 of this publication and look over what Committee might be of interest. Call the Chair to join the group.

After 2019 only service on a NAR committee will be acceptable. Appointments to NAR committees are difficult to get and the application has to be reviewed and endorsed by VAR.

Currently, both FAAR and the Virginia Association of REALTORS® waive their

portion of the dues. Both will have to decide whether they will continue the practice regardless of the NAR criteria. Hypothetically, the state or FAAR could establish its own REALTOR® Emeritus status and forgive VAR/FAAR dues portion of the entire bill. Stay tuned. Neither association has made a decision, yet.

*Serving on the Board of Directors also counts.

ATTAINEES for 2014

Ann Black, GRI, CRB, ABR, SRES1st Choice Better Homes & Land 01/01/1974

Thelma C. Cheadle, GRI Service Realty 08/01/1974

Arthur Chiavaroli Landmarc Real Estate 01/01/1974

Arlene Gettlin, CRS,GRI Coldwell Banker Elite 04/01/1974

Michael T. Lee D & B Realty 01/18/1974

Kathy Rice, GRI, CRS RE/MAX Super Center 01/01/1974

John T. Simpson, CRB Prudential/Simpson & Associates, REALTORS® 01/01/1974

ATTAINEES FOR 2015 J.M. WoodJohnson & Glazebrook07/15/1975

ATTAINEES FOR 2016 John S. Cheadle, GRI,GAA Service Realty01/01/1976

Gayle Elliott Coldwell Banker Elite 01/01/1976 ATTAINEES FOR 2017 None ATTAINEES FOR 2018 Phyllis M. Clark, GRI Century 21 AdVenture Redwood 09/01/1978

Betty M. Jasmund, GRI Coldwell Banker Elite 01/01/1978

Alex Long, IV, CCIM,ALC Weichert, REALTORS® 11/01/1978

Harrison M. Simpson, CRB,CRS,GRI Prudential Simpson & Associates, REALTORS®01/01/1978 ATTAINEES FOR 2019 Frank A. FrancoPark Hill Properties, Inc.01/01/1979

Christian Kaila, GAA Exit Professional Real Estate 08/01/1979

Beverly A. Mabbitt Century 21 AdVenture Redwood 08/01/1979

Patsy Thompson, GRI, CRB, CRS Rappahannock Properties, Inc. 01/19/1979

By Pat Breme, RCE, CIPS Chief Executive Director

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A Year of Giving: Fredericksburg REALTORS® Foundation UpdateBy Carolyn Liddell, President

When I took over as President of the Fredericksburg REALTORS® Foundation, my goal was to expand understanding of the Foundation among FAAR members and to give away as much money as possible to deserving housing charities throughout our region. As I look back at 2013, I think we accomplished our goals and made a significant impact on our community.

Throughout all of 2013, the Foundation raised nearly $10,000 in funds from members of FAAR. That is quite an accomplishment! These funds were raised at various

Foundation events including Bingo, Les Miserables at Riverside Dinner Theater, the Silent Auction, and the Installation. We are looking to do even more in 2014.An even more impressive number is how much money the Foundation granted out in 2013: a grand total of $14,100! This amount included some funds carried over from the previous year and every penny went to worthy causes across the Fredericksburg region. The Foundation gave money to Habitat for Humanity, the Fredericksburg Area Food Bank, the Thurman Brisben Center, Hope House, Micah Ecumenical Ministries,

Empowerhouse, and the Central Virginia Housing Coalition. All of these charities provided vital services for families and individuals in need.

With our increased fundraising efforts in 2014, the Foundation will do even more good but we can’t do it without the help of our FAAR members. Help support this good work by playing a hand of Bingo, bidding on a great item at the Silent Auction, or buying a raffle ticket at the next FAAR event. With your support, we can make an even greater impact in 2014!

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By Kim McClellan, Government Affairs Director

FAAR Hosts Series of Meetings on Impact of Military Installations to the RegionWith the support of an NAR Smart Growth grant and sponsors NSWC Federal Credit Union and M&T Bank, FAAR hosted a series of meetings with area military bases to discuss land use planning and learn more about base operations.

Naval Support Facility Dahlgren

Captain Nette, commander of Naval Support Facility Dahlgren, provided FAAR members with information about base operations and the cur-rent status of the Joint Land Use Study (JLUS). Dahlgren has a stable workforce with a relatively small military footprint. Most employees at Dahlgren are civilian contractors, and of their 7,500 population, about 2,500 of those employees are contractors and not direct government employ-ees.

Money is slowing down due to se-questration, especially to the warfare center, but Captain Nette did not expect any major reductions in man-power at the base in the near future. There is not much that is done at Dahlgren that can be easily replicated elsewhere. Dahlgren has a $477 mil-lion civilian payroll, and clearly has a large impact on the economy of the local area. While there are not an overwhelming amount of noise complaints coming into the base, encroachment of the base’s mission is a concern. Dahl-gren tests weapons systems and fires ordnance downriver at varying times throughout the year. This mission is key to the base and if it were to be constrained due to encroachment by

development, that could have a nega-tive impact on the base.

The base is currently undergoing a Joint Land Use Study in cooperation with surrounding counties and locali-ties to help create a series of recom-mendations to ensure that the base can continue to operate successfully and the communities can still grow and thrive. Public hearings will be held on the JLUS and REALTORS® are encouraged to attend and give their perspective.

Marine Corps Base Quantico

Marine Corps Base Quantico has a long history training warriors in the U.S. military and originally located in Stafford because of its rural location and cheap land. Much has changed around Quantico since it located here prior to World War I, but its mis-sion remains the same. Quantico houses Officer Candidate School, The Basic School, weapons training, infantry courses, embassy security, and Marine Corps University among many other things. Quantico is also home to the helicopter unit for the President as well as many non-Marine tenants like the FBI, DEA, Military Defense Investigative Agencies, the Marine Corps Museum, and the Town of Quantico.

There are 7,000 Marines on any given time at the base along with 11,000 civilian employees plus families and contractors. In 2011, the total economic impact of Quantico was $5.9 billion. The base is always concerned about encroachment from both within and outside the

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fence line. With so many tenant commands, land and space are at a premium. Radio frequency, light pollution, and competition for air space are concerns of the base. Fauquier and Prince William counties have good buffers adjacent to the base but residential development in Stafford County comes right up to the fence line in many areas.

The JLUS Study Partners have released a final report of recommendations for consideration by the local jurisdictions. There are many interesting recommendations in the report but of the greatest interest to the real estate industry are the recommendations centered on noise and disclosure. The report

recommends that a noise study be conducted, a noise overlay zone be implemented, and that disclosures are triggered within the noise zone. These are long-term recommendations and it will be up to the jurisdictions to decide how to proceed. FAAR

will continue to engage the JLUS partners and local government to make sure the voice of real estate is heard if these recommendations are adopted.

Fort A.P. Hill

Commander Peter Dargle shared information about Fort A.P. Hill with FAAR members in mid-November. Commander Dargle presented a lot of information that meeting participants were not familiar with such as the fact that Navy Seal units do land-based training at Fort A.P. Hill. The base also hosts night vision research, can support any weapons system in the military and serves as the

contingency operations location for many military functions in the event of a major disaster. The base is 76,000 acres total and encompasses 25% of Caroline County.

Noise is an issue for Fort A.P. Hill especially when the Explosive Ordnance Removal (EOD) School opened up in 2012. Fort A.P. Hill has recommended as part of the Joint Land Use Study that a unified disclosure statement about the installation be made part of the real estate transaction process and that the localities develop a military district overlay. The base would like areas that are incompatible with development to be placed in that overlay district. REALTORS® are concerned with the possible impacts to property values and difficulty with resale for existing homes already in the overlay district and are also concerned about the potential impact to undeveloped land in that district. There are many questions about this potential recommendation and the Commander said it’s important that REALTORS® remain engaged in the JLUS process to let those concerns be heard and addressed.

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10Fee to file an Ethics Complaint? NO!By Pat Breme, RCE, CIPSChief Executive Director

Let me start off by dispelling a misconception regarding filing an ethics complaint with FAAR. THERE IS NO FEE, however, members must complete a form, attach a narrative detailing the situation and file within 180 days of the occurrence or knowledge of the occurrence. Additionally, there is no fee if the complaint is processed through the Citation System. The mediation process has no fee. There are, however, fees for the following-A $250 Processing Fee is imposed on a member who is found in violation of an Article of the Code.A Broker who requests an arbitration and the responding broker are levied a $350 Filing Fee. The party who prevails is refunded the Filing Fee.Appealing an Ethics Hearing Decision- $250Requesting a Procedural Review- $250Dispute Resolution Fee- $250 from the primary parties

The fees are not a revenue source to FAAR because there is a great deal of staff time involved in the administration of each service- scheduling and attendance at meetings, paperwork, research/procedure compliance, communications, etc.

What happened to the golden rule? Pathways to Professionalism- Do unto others…

Created by the National Association of REALTORS®, Pathways to Professionalism is a useful, common sense guide to simple courtesy. For example,

- Never allow buyers to enter listed property unaccompanied.- Respond to other agents’ calls, faxes, and e-mails promptly and courteously.

The Law of the REALTOR® world… The Code of Ethics

The Code of Ethics is a REALTOR’S® compass for professional behavior. It is composed of 17 Articles covering duties to clients and customers, the public and to REALTORS®. The Code goes beyond common sense niceties to what REALTORS® pledge to abide by in their business activities. For REALTORS®, it is the law!

The short sale/foreclosure market and the economic downturn spawned many transaction difficulties, odd scenarios, and stress. The Code has been twisted, misinterpreted and in some cases, ignored altogether.

Observing unprofessional behavior…Filing an ethics complaint- Is it really snitching?

Some describe filing an ethics complaint as ratting out, snitching, and view the whole process as unsavory. For the Complainant, time is spent on writing a narrative, citing Articles and gathering information. From the Respondent’s point of view, time is spent on gathering documents to defend his or her motives and actions.When a complaint is sent to FAAR, a Grievance Committee meeting is convened to examine the complaint to see if it has been properly filed. The Committee does not review the information from the Respondent. The Grievance Committee bases its decision on the facts of the Complaint and the final question asked is, “If the facts alleged in the complaint were taken as true on their face, is it possible that a violation of the Code of Ethics occurred?”In most cases the Complaint is moved on to a hearing because the answer is usually, yes. Why doesn’t the Grievance Committee look at the Respondent’s view of the situation?

Continued on pg. 12

https://www.faarmembers.com/Wcm/Membership/Profes-sionalStandards. ,

Member Resources, under Professional Standards to find-Code of Ethics

Ethics Complaint Form- #E1 Outline of Procedure for Ethics Hearing

Request & Agreement to Arbitrate- #A-1 Response and Agree-ment to Arbitrate- #A-4

Outline of Procedure for Arbitration Hearing #A-10 Request for Mediation, Option 1 2011 Citation System Brochure

Quiz: Test Your Knowledge of the Code of Ethics’ 100-Year History

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12 When a group has both sides presented it is too easy to draw conclusions and determine outcomes.

That is not the role of the Grievance Committee.

It acts like a Grand Jury and only looks at the complaint’s viability. It can also dismiss a complaint.

The Citation System

With the adoption of the Citation System, the GrievanceCommittee may decide a complaint fits the criteria and will ask the Respondent whether he or she wants the issue to proceed to a hearing or, without admitting guilt, pay a fine and/or attend mandatory education for the alleged violation. The program only covers certain Articles of the Code- 1, 3, 4, 5, 6, 9, and 12. The fines range from $150 to $500.Complaints coming from other participating Associations- PWAR, DAAR, NVAR, BRAR and GPAAR, will be treated in the same way as outlined. Is it like getting a traffic ticket? Yes. The Respondent accepting the fine avoids an uncomfortable and time consuming hearing process. The Complainant is satisfied because justice is served by drawing attention to unprofessional behavior.

Where’s my commission?

Another service the REALTOR® Association offers is arbitration of contractual disputes. Most often disputes are over commissions- who was the procuring cause of the sale? This is a broker-to-broker issue but the agents who are party to the transaction are involved and usually testify at the hearing. There are no cookie cutter answers to

an arbitration involving procuring cause. The answer to “who did the work” question is colored by many things, such as, client behavior, lapses in service, lack of communication between all parties, etc. Some disagreements can be resolved and the formal process averted if brokers are willing to agree to a resolution.

Mediation, a reasonable compromise

The National Association of REALTORS® urges its members to use the mediation process. FAAR offers mediation to the parties after the Grievance Committee has determined an issue is an arbitral matter or has determined that an ethics complaint needs to advance to a hearing. Both parties must agree to come to the table to try to resolve the matter. If mediation fails or one party declines the offer to mediate, the case moves on to the hearing process.

The hearing

Due process is the goal of the hearing because both sides have an opportunity to present their case, call their witnesses, and cross-examine. Only after both the Complainant and Respondent have their say does a panel of peers decide whether a violation has occurred. It is a fair process and much is disclosed during the process. The truth usually rises to the surface. If an agent is found in violation the panel serves a disciplinary action ranging from taking a class on a particular subject to expulsion from the Association.The Association cannot take a license away, that is the responsibility of the Virginia Real Estate Board, who by the way

has its own complaint process independent of whatever action the Association takes.

Broker to broker problem solving

Often unprofessional activities or commission disputes are resolved if brokers take it upon themselves to communicate with each other. Often problems don’t have to become formal complaint requests for arbitration or worse, not addressed at all, if brokers step in and resolve issues.

Ignoring the problems

Unprofessional behavior ultimately harms everyone in the business. The public, who may be a victim, is observing the behavior and forming negative opinions about REALTORS® in general. If warranted, use the professional standards services of the Association but always be mindful of the standards of the REALTORS® pledge themselves to observe.

I PLEDGE MYSELFTO PROTECT THE INDIVIDUAL

RIGHT OF REAL ESTATE OWNER-SHIP

AND TO WIDEN THE OPPORTU-NITY TO ENJOY IT;

TO BE HONORABLE AND HONEST IN ALL DEALINGS;

TO SEEK TO BETTER REPRESENT MY CLIENTS

BY BUILDING MY KNOWLEDGE AND COMPETENCE;

TO ACT HONESTLY TOWARDS ALL IN THE SPIRIT OF THE GOLDEN

RULE;TO SERVE WELL MY COMMUNITY, AND THROUGH IT MY COUNTRY;TO OBSERVE THE REALTORS'®

CODE OF ETHICSAND TO CONFORM MY CONDUCT

TO ITS LOFTY IDEALS.

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FAAR Welcomes 2014 Leadership TeamFAAR welcomed the 2014 leadership team and honored its members at the annual Changing of the Guard Installation Dinner held on December 10, 2013 at the Old Silk Mill in downtown Fredericksburg.

Incoming President Debbie Irwin and her leadership team were installed by Claire Forcier-Rowe, 2011 FAAR President and Managing Broker with Coldwell Banker Elite in Massaponax. Irwin has served for several years on the FAAR Board of Directors and will focus on helping members build their real estate business during her year in office.

Several awards were also given out, including:

Affiliate of the Year:

Phillip Blake of MBH Settlement Group was the recipient of this year’s Affiliate of the Year Award. Phillip is known for his attention to detail and willingness to help during the entire settlement

process. Phillip is actively engaged at FAAR participating in many classes, briefings, and new agent training sessions. In addition, Phillip has strong ties to the community serving as president of Spotsylvania Little League and coaching two area sports teams.

President’s Award

Debbie Irwin was the recipient of this year’s President’s Award for her assistance to Suzanne Brady during her term as President.

REALTOR® Emeritus

Jim Smith, Century 21 AdVenture RedwoodMary Williams, Williams Realty

Good Neighbor Award

Michelle Wilson, Century 21 New MillenniumMichelle has been a tireless supporter of the Greater Fredericksburg Habitat for Humanity’s Ride Virginia and for

FAAR’s annual Cereal Drive that benefits local food banks. Kevin Breen, Coldwell Banker EliteKevin is a founding member of the Fredericksburg Area Running Club. Kevin provides financial support for the club’s races by purchasing prizes for race winners so that all of the race proceeds can be donated to charity.

Hall of Fame Award

Claire Forcier-Rowe, Coldwell Banker EliteClaire has dedicated significant personal time and financial resources to supporting the REALTOR® family at all levels. She is very active at the FAAR level, having served on numerous committees, the Board of Directors, and as a Foundation Governor. She is also actively engaged at the state association serving on the Board of Directors and currently serves on a committee at the national association and is a NAR Leadership Academy graduate.

Continued on pg. 15

15Silver Circle Awards

This award is presented to members who have attained 25 years of continuous membership in FAAR. Joining the Silver Circle in 2013:

Diane E. Kelso, Dove Real Estate Margaret C. Bailey Sun Realty of Fredericksburg Samantha Bailey Century 21 AdVenture Redwood William J. Blount Lake Anna Island Realty Inc. Victoria Clark Jennings Preferred Realty LLC William E. Culbertson William E. Culbertson Real Estate, LLC David G. Jones, GRI, CRS Century 21 AdVenture Redwood

Carol H. MannsPitts & Manns Realty

Ruth E. Manzano Long & Foster Real Estate, Inc Valerie Moss Coldwell Banker Elite

William Paule, Jr. Coldwell Banker Elite Susan D. Reid, ABR Century 21 New Millennium Stafford Robert R. Rochon Rochon Realty, Inc. Peter Romani Long & Foster Real Estate, Inc

The 2014 FAAR Leadership team:

PresidentDebbie Irwin,Coldwell Banker Elite

President-ElectBrooke Miller,Long & Foster, Inc.

Vice President Christine Singhass, Realty World Select

SecretaryJorge Robert, Coldwell Banker Elite

Treasurer Linda Fosdick, Dockside Realty

Directors Bob Mercurio,Long and Foster, Inc. Karin Whitley, Coldwell Banker Elite Arlene Mason, Coldwell Banker Carriage House Paddy Osborne, Coldwell Banker Carriage House Mark Geslock,Keller Williams Superior Realty Erin Newbill,Coldwell Banker Elite

Immediate Past President Suzanne Brady, Century 21 AdVenture Redwood, will join the 2014 Leadership Team on the Board of Directors.

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The 2014 General Assembly session officially began on January 8, 2014. This year features a long session for the legislature along with a new administration. REALTORS® have a robust agenda for consideration. FAAR members will join REALTORS® from across the state on February 12, 2014 to advocate for these issues at REALTOR® Day on the Hill.

2014 VAR Legislative Agenda

First-Time Homebuyers Savings Plan: There was broad support for this piece of legislation in 2013, but a few details needed to be worked out with the banking community. The new bill allows savings plans to be established for first-time homebuyers to help cover qualified expenses such as down payment, closing costs, and associated fees. The growth on these accounts is not taxed.

Landlord Tenant: There are several measures aimed at protecting both tenants and property managers.

POA/Condo Act: This bill will help address the annual

challenges presented by property owners associations.

Vested Rights: This bill strives to protect homeowners

and their property by requiring local governments to recognize and comply with existing vested rights laws.

Criminal Accusations Against Real Estate Licensees: This bill would require an attorney who files a lawsuit against a REALTOR® for false advertising but who has not been convicted of such a crime to pay reasonable attorneys fees for defending the false allegation.

Day on the Hill

REALTORS® will descend on Capitol Square on Wednesday, February 12, 2014 to make their voices heard during the legislative process. Register for the conference and Day on the Hill activities at www.varealtor.com. Attendees must register and pay for at least the one-day option if attending the legislative briefing, lunch or guest speaker. If attendees only want to attend Day on the Hill meetings with legislators, registration is not required but please email kmcclellan@faarmembers.com to receive the schedule of visits.

2014 General Assembly Session Kicks Off, Don’t Miss REALTOR® Day on the Hill!

Leaving the business for retir-ment…Enjoy new adventures. Thank you for being a member of FAAR.

Century 21 AdVenture Redwood Catherine WelchIrving GrimesPat Bodolosky

Aquia Realty

JD Moore

MACDOC Realty

Christine Melcho

Grenn Realty

Carl Grenn

FAAR will also be providing VISA gift cards for those carpooling down to Richmond for Day on the Hill. To be eligible to receive the $40 gift card to defray the cost of gas and parking, each driver must take at least 3 other individuals and sign up with GAD, Kim McClellan, in advance. Please email kmcclellan@faarmembers.com if you plan on carpooling or if you need to find additional riders.

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192014 RECA Designations and Certifications No need to travel far, just come to FAAR!

February 19, from 8:00 – 5:00 GRI #411 live in the classroom with Donna Austin.GRI #411, “Successful Settlement- Managing the Transaction” is a required course to earn the GRI designation, and offers 6 hours of CE-elective or 2 hours of PL. This class will help agents avoid the angry, anxious, exhausted looks at and after the closing table. Attend this course for tools for managing the transaction, including how to organize and communicate for the best possible closing results.

February 20, from 8:00 – 5:00 e-PRO certification with Matthew Rathbun.e-PRO® is a revolutionary training program presented entirely online to certify real estate agents and brokers as Internet Professionals. The National Association of REALTORS is the first major trade group to offer certification for online professionalism.e-PRO® is not just about technology - it's about how agents can leverage their most powerful asset, people-

skills, into doing more business on the Internet.e-PRO® provides:Exhaustive Internet TrainingUnique Competitive AdvantageProfessional Distinction

March 7, 2014 from 8:00 -5:00 Military Relocation Certification (MRP) with instructor Arleen Roberts.The goal of Military Relocation Professional Certification Core Course is to educate real estate professionals about working with current and former military service members to find the housing solutions that best suit their needs—as sellers or buyers--and take full advantage of military benefits and support. Students will learn how to provide the real estate services—at any stage in the service member’s military career—that meet the needs of this niche market and win future referrals!

March 18 and 19 from 8:00 – 5:00 the ABR core class with Donna Austin!The Accredited Buyer’s Representative (ABR®) designation is designed for real estate buyer agents who focus on working directly with buyer-clients. ABR graduates gain:• Valuable real estate education that elevates your skills and knowledge in the eyes of home buyers.• Ongoing specialized information, programs and updates that help agents stay on top of the issues and trends in successfully representing home buyers.• Access to REBAC members-only marketing tools and resources, which provide an additional competitive edge.

FAAR Congratulates Sherry Bailey for her appointment to the Stafford County Planning

Commission!

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2014 FAAR Groups and Committees, Chairs and Vice- Chairs, Staff LiaisonsEducation Committee (RECA)

Karin Whitley (C)Coldwell Banker Elite – Southpointkwhitley@fburgrealestate.com

Sandi Sheehan (VC) Sheeselz Realty LLCsheeselz@aol.com

Barbara Castillo Staff Liaisonbcastillo@faarmembers.com

Government/ Legislative Committee

Claire Forcier-Rowe (C)Coldwell Banker Elite – Southpointclaire.forcier.rowe@gmail.com

Juli Mock (VC) Realty World Selectjtmock58@gmail.com

Kim McClellan Staff Liaisonkmcclellan@faarmembers.com

RPAC Committee

Claire Forcier-Rowe (C)Coldwell Banker Elite – Southpoint. claire.forcier.rowe@gmail.com

Sha Williams- Hinnant (VC)1st Choice Homes & Landrealtorsha@mris.com

Kim McClellanStaff Liaisonkmcclellan@faarmembers.com

Grievance Committee

Dave Moberly (C)Dockside Realty davemoberly@aol.com

Alicia Angstadt (VC)Angstadt Real EstateAlicia@angstadt.com

Pat BremeStaff Liaison

pbreme@faarmembers.com

Professional Standards Committee

Betty Jasmund (C)Coldwell Banker Elite – Staffordbjsmund@coldwellbankerelite.com

Lynn Lenahan (VC)1st Choice Better Homes & Landgetwithlynn@gmail.com

Pat BremeStaff Liaisonpbreme@faarmembers.com

Public Relations Committee

Erin Newbill (C) Coldwell Banker Elite- Southpointerin.newbill@gmail.com Ruth Dodson (VC)Coldwell Banker Elite- Southpointrdodson@coldwellbankerelite.com

Lynn Desena Staff Liaisonldesena@faarmembers.com

Technology Committee

Paddy Osborne (C)Coldwell Banker Carriage House RealtyPaddy@cbcarriagehouse.com

Lynn DesenaStaff Liaisonldesena@faarmembers.comMember Outreach Group

Chip Taylor (C) Century 21 Battlefieldchip.taylor@century21.com

Suzanne Brady (VC)Century 21 AdVenture Redwoodsmbrady@mris.com

Leadership Development Committee

Suzanne Brady (C)

Century 21 AdVenture Redwoodsmbrady@mris.com

Chip Taylor (VC)Century 21 Battlefield chip.taylor@century21.com

Pat BremeStaff Liaisonpbreme@faarmembers.com

MBN Committee

Sabrina Anderson (C)Coldwell Banker Carriage Housesabrina@cbcarriagehouse.com

Lauren Truchsess (VC) Century 21 New Millenniumlauren.truchsess@c21nm.com

Lori Hillard-Wehr Staff Liaison Lhillardwehr@faarmembers.com

Multicultural Committee

Elsa Rake (C)Century 21 AdVenture- Redwood- Staffordelsa@c21redwood.com

Young Cameron (VC)1st Choice Better Homes & Land1stchoice.young@gmail.com

Barbara Castillo Staff Liaison bcastillo@faarmembers.com

Property Management Committee

Jo Anne Green (C)Military Plus Property Managementjgreen@militarypluspm.com

Judith Graham (VC)REMAX Allegiancejudithanngraham@verizon.net

Kim McClellanStaff Liaisonkmcclellan@faarmembers.com

Continued on pg. 23

23Special Functions Committee

Sharon Shade (C) RE/MAX Allegiancesharonshade@gmail.com

Mary Beth Rich (VC)Century 21 New Millenniummarybeth.rich@c21nm.com

Lynn DesenaStaff Liaisonldesena@faarmembers.com

YPN Committee

Josh Phares (C) Century21 New Millenniumjoshua@c21nm.com

Laura Fangman (VC)Nest Realty Grouplaura@fangman@gmail.com

Barbara Castillo Staff Liaison bcastillo@faarmembers.com

Community Service GroupBrooke Miller Long and Foster- Inc.brooke.miller@longandfoster.com

Claire Forcier-RoweColdwell Banker Elite- Southpoint claire.forcier.rowe@gmail.com

Community Outreach Committee

Jeanette Brown (C)REMAX Allegiancejybrown63@gmail.com

Melissa Stewart (VC)Coldwell Banker Elite- King George melissastewart@mris.com

Barbara Castillo Staff Liaison bcastillo@faarmembers.com

Foundation (Officers selected by Governors – pending)

Carolyn Liddell (President)Sun RealtyCarolyn@suncompanies.biz

Cindy LeBrun (Treasurer)Coldwell Banker Elitecindysellsva@gmail.com

Mary Beth Rich (Secretary)Century 21 New Millenniummarybeth.rich@c21nm.com

Kim McClellan Staff Liaisonkmcclellan@faarmembers.com

Other groups-

Fredericksburg Area Housing Alliance- partnership with Central Virginia Housing Coalition

Meetups- informal member gatherings

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RPAC: What’s all the fuss about?By Claire Forcier-Rowe, Government Affairs Committee Chair andSha Williams-Hinnant, Government Affairs Committee Vice-Chair

RPAC stands for the REALTORS® Political Action Committee and it’s something that we talk about a lot. The importance of investing in RPAC is a common refrain at FAAR events but a lot of you are probably thinking, “What’s the big deal about RPAC? Why do I have to invest?” That is a great question and one that we don’t do enough to answer.

Investing in RPAC is the best way for us to protect and promote our business at all levels of government. RPAC dollars in local races help elect business-friendly candidates who understand the value of the real estate market. Legislators sup-ported by RPAC dollars carry bills in the General Assembly that bring greater professionalism to the real estate industry and help protect consumers. One voice can often get lost in the din, but REALTORS® are 30,000 voices strong in the Com-monwealth of Virginia and we give to RPAC so that REALTORS® voices rise above the rest.

So what kind of issues are we talk-ing about? There were many issues in 2013 that elected officials had a direct impact on. At the federal level, the changes to the National Flood Insurance Program caused concern for many homeowners and REALTORS® throughout the coun-try. NAR issued a Call for Action and called on our friends in the U.S. Congress to help delay flood insur-

ance rate increases. The fight con-tinues on, but REALTORS® have the support of many Members of the Congress and NAR is hopeful that the worst of the increases will be delayed until a better compromise can be developed.

At the state level, the transportation bill was a major victory for citizens of the Commonwealth. After many years of advocating for transporta-tion reform, VAR was an integral player in supporting Governor McDonnell’s transportation bill and bringing about a positive change that will help all Virginians. While the bill wasn’t perfect, it was a good compromise that enabled the state to take a step forward in the battle against gridlock. The voice of the REALTOR® community was heard loud and clear in Richmond and helped make the idea of reform a reality. At the local level, FAAR has brought a sharp focus on our local military installations and how we interact with them. There are many elected officials who FAAR has worked hard to establish good relationships with that are willing to listen to concerns about potential disclosure requirements for military installa-tions. RPAC is an integral tool for REALTOR® associations to use at all levels of government to elect and support candidates who will in turn support us. Our jobs would be

much harder if we didn’t have RPAC in our corner as a silent insurance policy against harmful government regulation.

This year we have several events planned to educate and encour-age our members to be investors in RPAC. While we may not always agree on all political topics, we do agree on one, our real estate busi-ness! We will continue to support and lead our industry forward on legislative issues and ensure that we have the ability to do business here in Virginia as REALTORS®. We hope to see you at our events and that you take the time to edu-cate yourself on the value of your REALTORS® Political Action Com-mittee! We are here to answer questions or if you have a desire to get involved, please join our com-mittee.

Invest in RPAC not only for today, but for your business tomorrow!

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A SPECIAL THANK YOU TO FAAR’S 2014 MAJOR RPAC INVESTORS!Suzy Stone: $2,500*Claire Forcier-Rowe: $2,500*Alicia Angstadt: $1,000Dave Moberly: $1,000Pat Breme: $1,000Drew Fristoe: $380Suzanne Brady: $280Linda Fosdick: $280Dawn Josemans: $250Mary Beth Rich: $250

Want to join this distinguished list of FAAR members? Make your contribution of $250 or more today!

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2013, busy and productive

• The Member Outreach Task Force spawned the successful Meetup program which hosted several events.

• Leadership Development Com-mittee (includes the Nominat-ing Committee) was created to take on various activities including evaluating the Board Evaluation feedback, seeking new leaders.

• FAAR attended a Pinnacle session in May and another in November. Those attend-ing, President Suzanne Brady, President- Elect Debbie Irwin and CEO Pat Breme, will bring the Pinnacle concepts to the strategic planning scheduled in 2014. The signature product of the May meeting was craft-ing a FAAR Strategic Intent. At the November meeting the program concentrated on customizing member services and products, “touching” the member with personalized customer service.

• A new Investment Policy and a Professional Standards Man-ual was crafted and the Policy Manual revamped.

• The Member Lounge was launched and FAAR hosted a very successful Member Appre-ciation Month (March).

• The new website was launched and staff worked through many technical issues.

• FAAR is soliciting VAR Issues Mobilization funds to cover the fee of Chips Dicks who will assist FAAR in researching a land use issue. RPAC funds were solicited for three local candi-dates.

• The Public Relations video was

posted at the website and mem-bers are welcome to request a copy. Those options were cho-sen over mass distribution of a DVD. The video was shown at the trade show and October Home Show.

• Three meetings, each featuring a different military base were

held. The committee voted not to form a FAAR PAC. A second Murder Mystery was hosted.

• AMP partners increased from 12 to 27.

• FAAR sponsored a scavenger hunt in downtown Freder-icksburg for the VLA class and Melanie Thompson hosted a dinner in her home. Two of the students are FAAR members- Arlene Mason and Drew Fristoe.

• Claire Forcier-Rowe gradu-ated from NAR’s Leadership Academy, one of just two from Virginia.

• The FAAR’s Hoppin’ Confer-

ence and Trade Show won great reviews and was a profitable event. The Halloween Mixer and the Installation changed venue to the Old Silk Mill.

• RECA had a banner year, ex-ceeding its income budget and expanding its instructor base.

• The office visits continued and

as before are very appreciated by the agents.

• Created a location at the web-site where managers can re-trieve flyers for in-house pro-moting of FAAR events.

2014, more value added

plans

• Continue to tweak the new web-site.

• Explore a mobile app.• Add more video clips to mem-

ber communications• Reformulate the Broker

By Pat Breme, RCE, CIPS Chief Executive Director

28• Establish an annual calendar of

Property Management Forum quarterly meetings

RECA

• Host an introductory CCIM class. (Held January 16)

• Begin new series- “What’s Hot”• Expand Lunch and Learns- 10

classes per year• Add a GRI- total of 2 live and 3

VTC• Offer the Military Relocation

certification• Create a class taught by com-

mercial agents for residential agents

Update; rotate RECA and Legisla-tive Updates with regular FAAR Update

• Create editable flyer for compa-nies to brand to promote FAAR events

• Solicit feedback from the member-ship to prepare for the fall strate-gic planning.

• Urge the creation of other meet-ups for different member interest.

• Host a 2nd membership Apprecia-tion Month; add CE classes

• Add commercial stats to quarterly RBI report

• Feature a keynote speaker at the Trade Show

• Host RPAC fundraiser- “Taste of Virginia” and a RPAC breakfast event

• Host a Regional Transportation Summit

• Establish a Speakers Bureau• Host Governmental Affairs spon-

sored road shows like the one held at Lake Anna on specific issue in a locality

FAAR UpdateThe Update has a new look in 2014. It will still be sent out every week but with a differ-ent focus for each week of the

month. Week one of the month will feature general FAAR news, week two focuses on legislative

and policy issues, week three will be for brokers only, and

week four will feature educa-tion classes and news. Every update will have a calendar of

events and links to registration.

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FAAR Members…Let’s Meetup!

The New Year is off to a fast start chuck full of business opportuni-ties! We hope you’ll take some time in 2014 to relax and join us for one of our monthly Meetup’s. What’s Meetup you ask?Meetup –Real Talk (FAAR) is a casual networking group focused on having a little fun, sharing tips and business information, learn-ing and meeting other members of FAAR and affiliates. The great thing about Meetup is you can come to all of them or just one. It’s great if you can register in advance but you’re always welcome at the door. A typical Meetup is centered on a theme, many times a game. In 2013 we held Speed Networking, Jeop-ardy, Show and Tell and Pictionary

nights. Our January Meetup was a wild success and had a hilari-ous Family Feud theme. Meetup’s are really an opportunity to have a little fun, learn a nugget or two and meet new people. It’s designed to be very inclusive and we have everyone there from brand new agents to experienced pros. Our next Meetup will focus on build-ing solid, long lasting relationships with your clients. It will be held on February 20th from 4:30-6:30, loca-tion to be announced soon. Future dates are March 20th, April 24th

and May 22nd with rotating loca-tions at fabulous Fredericksburg area venues. Learn more about Meetup by going to Facebook and

searching for Meetup – Real Talk (FAAR), like our page and you’ll automatically receive information on coming Meetup’s for 2014.

By Chip Taylor

30Field GuidesNAR has already done the research on numerous topics to enhance member marketing, expertiseTake advantage of the research that NAR’s already done for REALTORS®. Field Guides are one-stop resource packages on dozens of subjects of interest to members. Within each guide there are links to articles, books, websites, statistics, and other material on each subject.Look for Field Guides about: Go to http://www.realtor.org/field-guides

General TopicsReal Estate Brokerage Topics

Sales & Marketing TopicsResidential Real Estate

Commercial-Investment Real EstateInternational Real Estate

Appraisal & Property ValuesAssociations & Leadership

Legal, Legislative & Liability IssuesLand Use Issues

Technology Topics

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FAAR 2014 Events—Save the Date! REGISTER FOR EVENTS AT WWW.FAARMEMBERS.COM

REVISED 1/16/14

JANUARY FEBRUARY February 5 REALTORS® Foundation Bingo Foundation Fundraiser, FAAR Office February 12 REALTORS® Day on the Hill February TBD FAAR Blood Drive FAAR Office

MARCH (Membership Appreciation Month) March 6 RPAC “Taste of Virginia Reception” March 13 FAAR Member Networking Event Splitsville/Muvico March 20 Homeless Shelter Dinner Thurman Brisben Center

APRIL April 17 Awards Lunch & Foundation Silent Auction, Fredericksburg Hospitality House &

Conference Center April 22 Transportation Summit April 26 RideVA 2013 Poker Run Benefiting Habitat for Humanity

MAY JUNE June 5 RPAC Breakfast

JULY July TBD REALTOR® Family Day July TBD FAAR Blood Drive FAAR Office

AUGUST SEPTEMBER September 17 Conference & Trade Show Fredericksburg Expo Center September 19 Homeless Shelter Dinner Thurman Brisben Center

OCTOBER October 1-24 Cereal Drive FAAR Member Offices October 28 Halloween Mixer FAAR Office

NOVEMBER November TBD Secret Santa Sign-Up

DECEMBER December TBD Secret Santa Drop-off December 11 Installation Dinner December 13 & 14 Candlelight Tour

IMPORTANT NOTE: Other events and/or dates and times may be added or changed throughout the year. Please check www.FAARmembers.com for up-to-

date information.

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2/11/2014 PL REAL ESTATE LAW AND BOARD

2/12/2014 WHAT’S HOT

2/13/2014 PL/CE ESCROW

2/13/2014 PL/CE RISK MANAGEMENT

2/19/2014 GRI # 411

2/20/2014 e-PRO

03/03/14-04/14/14 Street Smarts

3/5/2014 BROKER MANAGEMENT- AGENCY

3/5/2014 BROKER MANAGEMENT - TECHNOLOGY

3/5/2014 BROKER MANAGEMENT SHORT SALE

3/6/2014 "WHAT'S HOT"

3/7/2014 MILITARY RELOCATION PROFESSIONAL

3/11/2014 RESIDENTIAL STANDARD AGENCY

3/14/2014 LUNCH AND LEARN

3/18/2014 ABR CORE

3/192014 ABR CORE

3/20/2014 ABR ELECTIVE—SFR

4/8/2014 CE/PL ETHICS

4/8/2014 CE/PL Agency

4/8/2014 CE/PL FAIR HOUSING

4/9/2014 LUNCH AND LEARN

4/10/2014 CE CONTRACTS

4/10/2014 CE ADDENDUMS

4/10/2014 CE RESIDENTIAL AND COMMERCIAL LEASES

4/10/2014 PL CONTRACT WRITING

4/10/2014 CE SHORT SALES

4/10/2014 PL INDUSTRY TRENDS: SHORT SALES

4/15/2014 PL REAL ESTATE LAW AND BOARD REGULATIONS

4/17/2014 PL/CE ESCROW

4/17/2014 PL/CE RISK MANAGEMENT

4/23/2014 "WHAT'S HOT"

5/1/2014 LUNCH AND LEARN

5/7/2014 "WHAT'S HOT"

5/21/2014 BROKER MANAGEMENT- AGENCY

5/21/2014 BROKER MANAGEMENT - TECHNOLOGY

5/21/2014 BROKER MANAGEMENT SHORT SALE

6/3/2014 CE/PL ETHICS

6/3/2014 CE/PL Agency

6/3/2014 CE/PL FAIR HOUSING

6/4/2014 "WHAT'S HOT"

6/5/2014 CE CONTRACTS

6/5/2014 CE ADDENDUMS

6/5/2014 CE RESIDENTIAL AND COMMERCIAL LEASES

6/5/2014 PL CONTRACT WRITING

6/5/2014 CE SHORT SALES

6/5/2014 PL INDUSTRY TRENDS: SHORT SALES

6/10/2014 PL REAL ESTATE LAW AND BOARD REGULATIONS

6/11/2014 RESIDENTIAL STANDARD AGENCY

6/12/2014 PL/CE ESCROW

6/12/2014 PL/CE RISK MANAGEMENT

February

March

April

May

June

July

7/16/2014 EKKO ROOM RENTAL

7/23/2014 "WHAT'S HOT"

Please note schedule is subject to change.

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March is for Members- Free Activities

Members truly are the heart of FAAR and there will be a whole month of opportunities to take advantage of to maximize your

FAAR membership and have some fun. There will be educational opportunities to help strengthen your business, networking

opportunities to meet other agents, and a chance to learn more about FAAR’s Affiliate Marketing Partners, the businesses you work

with everyday that help support our Association. The best part is that the whole month of activities and opportunities is FREE for

FAAR members!

Details coming soon!

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7578060.

FAAR is pleased to announce its2013 Affiliate Marketing Partners

and commends them for committing to supportthe association’s REALTOR® members.For quality real estate related services,

contact any of the AMP partners listed below:

GOLD PARTNERS:

M & T BANKPeter Habib540/847-3200phabib@mtb.com

M & T BANKCheryl Myers540/273-0100cpmyers@mtb.com

SAPPHIRE PARTNERS:

CONNORS PEST CONTROLMichelle Mullins540/548-4844michelle@connorspest.comFIDELITY BANKMORTGAGEPhilip King540/785-3333Philip.king@lionbank.com

RUBY PARTNERS:

EMERALD PARTNERS:

NSWC FEDERALCREDIT UNIONLisa Santiago540/644-8190Lisa.Santiago@nswcfcu.orgNSWC FEDERALCREDIT UNIONStephanie Lyles540/361-2212Stephanie.lyles@nswcfcu.org

MEDIA PARTNERS:

THE FREE LANCE–STARBill Smith540/374-5470bsmith@freelancestar.comALLEGRA DESIGN PRINT AND SIGNJeffery Haperin540/891-1885Jeffery@allegrafxbg.comHDBROSDan Clifton540/840-0788Info@hdbros.com

For information on becominga FAAR Affiliate Marketing Partner Contact Lynn DeSena, FAARMarketing Director, 540/373-7711 or ldesena@faarmembers.com

Fredericksburg Area Association of REALTORS®

2050 Gordon W. Shelton Blvd., Fredericksburg, VA 22401540/373-7711, Fax: 540/736-0301 • www.faarmembers.com

LEGACYBarbara Bartz540/899-2222bjblegacy@gmail.comRGS TITLEAlicia Thompson540/372-4100athompson@rgstitle.comEKKO TITLEMichele R. Freemyers540/899-1992mfreemyers@ekkotitle.comMBH SETTLEMENT GROUPPhillip Blake540/373-1300pblake@mbh.comCSI COMPLETEHOME INSPECTIONSBarry Robinson866/996-4274cindy@servispros.comRT. 3 SIMPLY STORAGECindi Smith540/548-0520Rt3@simplystorage.comWELLS FARGOBrian Brooks540/785-3301Brian.brooks@wellsfargo.comSUNTRUST MORTGAGETracy Atkinson703/580-7862Tracy.atkinson@suntrust.com

BAYFIELD HOME LOANSTanner Mulvihill540/318 - 6108Tanner@bayfieldhomeloans.comMRISDestiny Slawson301/838-4652Destiny.slawson@mris.netTHE PNC FINANCIAL SERVICESGROUPJim Martino540/899-3253Jim.martino@pncmortgage.comMOORE’S BALLOON DÉCORStacy Moore540/361-4742moore@sweetsandballoons.comEVER BANKNick Bohn540/907-5627nick.bohn@everbank.comHOSPITALITY HOUSEBonnie Martin540/786-8321 x7112bmartin@virginialandmarkhotels.comNAVY FEDERAL CREDITUNIONMelanie Parker800/531-7174 ext. 21122melanie_parker@navyfederal.org

C & F MORTGAGEBrian Whetzel540/548-8855bwhetzel@cfmortgagecorp.comC & F MORTGAGETracy Bray540/548-8855tbray@cfmortgagegroup.com

GEORGE MASONMORTGAGETracy Atkinson703/898-5331tatkinson@gmmlle.comSTA TITLESonia Kuppert540/368-5501Sonia@statitle.com

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Fredericksburg Area Association of REALTORS2050 Gordon w. Shelton Blvd.Fredericksburg, VA 22401

Real Estate Career Academy is proud to offer all 30 hours of the new mandatory post-licensing education.RECA will be offering this new curriculum in a convenient 4 day seminar format six times in 2014:FEB 4,6,11,13APR 8,10,15,17JUN 3,5,10,12AUG 5,7,12,14OCT 7,9,14,16DEC 2,4, 9,11Not sure what classes you need? Contact Barbara at bcastillo@faarmembers.com for a consultation.

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Information is accurate as of date of printing and is subject to change without notice. Wells Fargo Home Mortgage is a division of Wells Fargo Bank, N.A. © 2014 Wells Fargo Bank, N.A. All rights reserved. NMLSR ID 399801. AS1013503 Expires 4/2014