Winona Health 2008 Annual Report

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01/01/2008

Transcript of Winona Health 2008 Annual Report

Page 1: Winona Health 2008 Annual Report
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2 | Winona Health Community Report 2008

Our VisionTo be a recognized leader in the revolutionary transformation of community healthcare.

Our MissionDevoted to improving the health and well-being of our family, friends and neighbors.

Our CornerstonesThese cornerstones are the key success factors that support our mission and define our strategic planning initiatives:• Customer Focus: To exceed customer expectations• People: An environment where people can realize their full potential• Care and Service: Excellence and leadership in clinical care and service• Stewardship of Resources: To balance mission and healthcare costs

Our Values• Integrity: We do no harm• Service: We serve with compassion, dignity and respect• Loyalty: We build relationships that exceed expectations• Excellence: We improve performance through learning and innovation

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From the President/CEO | 4

From the Winona Health Board Chair | 5

Winona Health Board of Directors | 6

OUR CORNERSTONES

Customer Focus: Urgent Care Helps Get You on Your Way | 8

People: Countless Opportunities Make a Difference in Lives | 9

Care and Service: Thank You, Lake Winona Manor | 10-11

Stewardship: Healthy Kids, Healthy Communities | 12

OUR 2008 ACCOMPLISHMENTS

Customer Focus | 14-15

People | 16

Care and Service | 17-18

Stewardship | 18-19

FROM THE COMMUNITY, FOR THE COMMUNITY

From the Winona Health Foundation Board Chair | 22

Donors | 23-37

Choose to Leave a Legacy | 24

Appreciating Guardian Angels | 27

Thank You, Winona Health | 28

A Legacy That’s Truly a Gift | 33

Financial Report | 38

Community Benefit Report | 39

Table of Contents

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The past year held many opportunities and many challenges for all of us at

Winona Health, and I wouldn’t trade it for anything.

The Winona Health and Winona Clinic merger secured the future of unified,

progressive and strong community healthcare. The merger resulted in

significant changes, which have led to positive, “patient-centered” outcomes.

We continually evaluate how we provide services, striving to understand our

services from your perspective so we can do the best for you!

And doing the best for you also means recruiting and retaining stellar providers.

We count our blessings for the high caliber of providers we have in Winona,

including the 17 new providers who joined us in 2008 alone. They are

committed to serving our community’s healthcare needs -- a commitment

Winona Health has had for 114 years.

While our opportunities were plentiful this past year, we also had our share of

challenges. It is in these challenging times, I believe, that we see what we are

made of -- what values we hold dear. At Winona Health, we have held

steadfastly to our values and mission of serving our community’s healthcare

needs -- and they will guide us as we enter 2009.

I look forward to 2009 with anticipation, knowing that it will be full of

challenges and opportunities requiring even more innovation and

collaboration. Our future remains bright because of the dedication of the

medical staff, the staff, volunteers and our board members to ensuring high

standards of care and compassion in our daily work.

On behalf of all of us at Winona Health, I extend our deepest gratitude for your

support and patronage. Winona Health remains committed to an exceptional

level of performance in meeting your healthcare needs, assisting you to

maintain your personal health and well-being, and stewarding our role in the

community to sustain the health and well-being of us all.

Warm regards,

Rachelle H. Schultz

President/CEO

Committed to serving the community’s healthcare needs

FROM THE PRESIDENT/CEO

Our future remains bright because

of the dedication of the medical staff,

the staff, volunteers and our board

members to ensuring high standards

of care and compassion in our

daily work.

Rachelle H. SchultzPresident/CEO

Mike AllenChief Financial Officer

Loretta BronsonChief Communications Officer

Nancy BrownExecutive Director of Development

Sara Gabrick, RN, MSNChief Nursing Officer

William GouldChief People Resources Officer

Kathleen Lanik, RHIT, CPHQChief Quality and Safety Officer

Brad LenertzAdministrator, Winona Health Physician Clinics

Mary Miller-Hyland, RNAdministrator, Winona Senior Services

Charles Shepard, MDMedical Director, CMH

WINONA HEALTH SENIOR LEADERSHIP TEAM

Rachelle H. SchultzPresident/CEO

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FROM THE BOARD CHAIR

No item discussed this year by the Winona Health Board of Directors was more

important to the long-term sustainability of our community’s healthcare system

than the Winona Health-Winona Clinic merger. The merger represented a huge

task and a wonderful step forward. And, as I think about all the highlights of

another exciting year, I realize (although I have said it before) that topping this

one isn’t likely for a long time.

Not all that long ago, the thought of the clinic and hospital merging was, in the

minds of most--certainly mine--an insurmountable hurdle. But during the

recent past, the two organizations found more to talk about and more to

collaborate on.

More and more the officials of each organization recognized that our worlds

were inextricably linked. And more and more we realized, too, that as a united

organization we could be far more effective in making certain that Winona--for

generations to come--will be served by a strong and progressive healthcare

system.

While the merger, I believe, was a critical step in creating a brighter future for

healthcare in Winona, the work is far from complete. In fact, there is much to be

done, led by the issue (provider recruitment) that first brought us together. We

definitely need more providers--more doctors--and I firmly believe that

recruiting for them as a new, enlarged and enhanced organization makes our

appeal stronger. Already that is being demonstrated by recruiting successes.

The merger occurred on January 1, 2008. The fact that we made that deadline

was a magnificent piece of work by the employee leaders of Winona Health and

the Winona Clinic. And since then staff at our newly integrated health system

continue to work at fully integrating services. As board members, we applaud

the efforts being undertaken by staff, because we know they will result in greater

focus on what is key to all of us--our patients and their healthcare needs.

The Winona Health-Winona Clinic merger embodies the theme of this year’s

annual report: Healthy Together. Together, Winona Health--its physician clinics,

hospital and senior services--are positioned to meet this community’s

healthcare needs for years to come.

Yes, it was a terrific year…a year that will benefit Winona area residents

for decades to come.

Sincerely,

Gary W. Evans

Board Chair

Winona Health, Winona Clinic and thefamilies we serve—Healthy Together

...we realized, too, that as a united

organization we could be far more

effective making certain that

Winona will be served by a strong

progressive healthcare system.

Gary W. EvansBoard Chair

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WINONA HEALTH BOARD OF DIRECTORS

Paul BallwegDirector

Vicki DeckerDirector

Herb HighumDirector

Rachelle H. SchultzPresident/CEO

Kim SchwabDirector

Mark WagnerDirector

Jack “Butch” WalzDirector

Mark JacobsDirector

Hugh MillerDirector

Ken MogrenDirector

Daniel Parker, MDDirector

Gary EvansChair

Richard Ferris, MDDirector

Joseph J. GreshikDirector

Scott BiesanzDirector

Scott Birdsall, MDDirector

Matt Broghammer, DODirector

Winona Health’s Board

of Directors has primary

responsibility for

developing and following

the organization’s

mission and vision.

Their dedicated,

compassionate leadership

defines and supports

Winona Health’s role in

providing outstanding

healthcare services

to our community.

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WINONA HEALTH - CORNERSTONES

CUSTOMER FOCUS

Kayaking, muskie fishing, traveling – the last thing this active 63-year-old has

time for is not feeling well. That is why L.E.* is grateful for Winona Health’s

seven-day-a-week Urgent Care Clinic.

Since the Urgent Care Clinic opened its doors at Sarnia Square in the fall of 2007,

L.E. has relied upon the staff at the Clinic twice, and this Fountain City resident

said she has received excellent care. “They relate to you real well when you’re not

feeling well,” L.E. said. “That’s a nice thing to have.”

During its first year providing seven-day-a-week services, the Urgent Care Clinic

provided care to a total of 18,167 patients. “Urgent Care has been a wonderful

addition to our community. Being able to provide non-emergent healthcare

seven days a week has allowed Winona Health to be able to serve the needs of

our patients,” said Marie Luhmann, director of clinical operations for specialty

care. “Seeing these kinds of numbers makes you realize there was a void that

needed to be filled in our community.”

Being a resident of the Winona area most of her life, L.E. sees great value in

Urgent Care. “The Emergency Room is a necessity for those who need that level

of care,” L.E. said. “But if your illness isn’t that serious, the last thing you want to

be doing is sitting in the Emergency Room. At Urgent Care, you go in, see a

provider and you’re on with life. ”

Luhmann agrees. “If you or a loved one is not feeling well, it’s a great place to

have your needs addressed quickly. We are very pleased to be able to offer this

service in a community of this size.”

As for L.E.’s future, she is on a quest to catch her first muskie – she has the spot

on her wall all ready for the “big one.” “I want to be able to do everything while I

can,” L.E. said. “I hope I don’t need Urgent Care again, but if I do, it’s reassuring to

know that Winona Health is there when I need them.”

Urgent Care helps get you on your way

At Urgent Care, you go in,

see a provider and you’re

on with life.

*Name is withheld upon request.

Amy Christianson, NP, examines a patient at the

Winona Health Urgent Care Clinic.

Sonya Kratch, medical lab technician (above right)

at the Winona Health Urgent Care Clinic, examines a lab

test. The Urgent Care Clinic is open seven days a week.

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WINONA HEALTH - CORNERSTONES

PEOPLE

For Helen Bagshaw, CCRN, moving to Winona

from England was not a typical decision for a

family of six with teenaged children. However,

the opportunities it has provided are beyond

what she imagined, especially her decision to

work at Winona Health. “If you had told me

five years ago that I’d have had all these

opportunities, I would not have believed you,” Bagshaw said. “Winona Health is

friendly, progressive and has fulfilled my personal needs as a working mother of

four as well as my educational needs.”

In addition to growing in her career, Bagshaw has made a difference in the lives of

those around her. She earned her certification in critical care nursing, is a mentor

for area nursing students from Minnesota State College-Southeast Technical and

Winona State University, helps conduct new employee orientation and is a First

Aid/CPR and non-violent crisis intervention instructor. Bagshaw was honored by

her Winona Health peers with a Living Service Excellence award in 2007.

“Those I work with inspire me to provide the best service I can,” Bagshaw said.

“My message to those around me, and especially to nursing students, is that

patients may not remember the technology or treatment regiments they

received, but they remember if people were kind, if they listened and if they

cared. The focus is always on the patient,” she added.

Last spring, Bagshaw helped facilitate a new patient-centered initiative in the

hospital’s Intensive Care Unit. Through extensive research she learned that

patient recovery time improved by providing them with two uninterrupted

hours of quiet time each day. The department designated 2 - 4 p.m. as quiet

time, during which only necessary interruptions and activities occur.

“We’ve received a multitude of compliments from patients and families on

having the quiet time,” said Robin Hoeg, director of inpatient services. “Helen’s

efforts on this initiative are truly appreciated by all of us.”

Continued learning and giving back to others is truly what Bagshaw is all about.

“Caring for others is so important,” Bagshaw said. “The most rewarding part of

my job is having the chance to learn, improve and provide quality care to the

people I live and work with every day.”

My message to those around me, and especially to nursing students, is that patients may not remember thetechnolog y or treatment regimentsthey received, but they remember ifpeople were kind, if they listened and if they cared. The focus is always on the patient.

Helen Bagshaw, CCRN (standing, right),

appreciates those she works with

every day. “I care for our patients

with an excellent team of

professional co-workers who

support and respect each other,”

Bagshaw said.

Countless opportunities make a difference in the lives of others

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Former Lake Winona Manor resident, Lorraine Untiet, celebrated her husband Merlin’s 90th birthday with their children Karen, Larry, Linda, and Janet.

Dear Staff (and now friends) ofLake Winona Manor,Merlin, Larry, Karen, Linda and I want to thank you for your love and

care for our mother Lorraine all these years. As a family, we have all

been impressed with the level of compassion and commitment you

have for both our mother and dad. And we’ve experienced that

compassion firsthand as we learned to let go of mom for her

benefit.

If we listed each kindness you have shown, this letter would get

extremely lengthy. Suffice it to say…

~ We noticed the extra minutes someone took to fix mom’s hair

just right, arrange her lap blanket, pin on a brooch, or choose

socks to match her skirt.

~ We noticed when someone made sure that she had the food

she liked, that her laundry was put carefully away and her

plants were watered.

~ We noticed the time many of you took to be sure mom got to

bingo or dad got a wheelchair ride to and from his car.

As a family we have all been impressed

with the level of compassion and

commitment you have for both our

mother and dad... we’ve experienced

that compassion first hand...

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WINONA HEALTH - CORNERSTONES

CARE AND SERVICE

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It will always remain a very special memory to us girls the ways

you cared for mom through the night hours those last few days.

As we came in and out of sleepy consciousness, we learned

about you and from you how to care for someone with dignity

and tenderness even when she could no longer respond.

Thank you for all of your time and energies devoted to our family

-- for answering a myriad of questions, for getting us resources,

for trying new things to provide for mom’s care.

“Thank you” is not sufficient. No words in the English language

are.

Go home tonight and call your moms and tell them you love

them. Take care of “old business” while you have them. And if

your mom has already passed, then hug your kids!

~Janet E., Rochester, MN

*From a letter received by Lake Winona Manor

Lorraine Untiet celebrated her 82nd birthday at Lake Winona Manor.

Many hands and hearts

care for patients, residents and

their families at Winona Health.

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WINONA HEALTH - CORNERSTONES

STEWARDSHIP

Healthy Kids, Healthy CommunitiesAs part of our stewardship efforts, Winona Health works to improve thecommunity’s health status. In 2008, we launched the Healthy Kids Club toencourage children age 6-11 to make healthy lifestyle choices.

Meet Destiny….a happy and healthy nine-year-old who enjoys being active

with her family and often helps her mom plan family meals.

Destiny is one of the many children involved with Healthy Kids Club, a

collaborative effort organized by Winona Health in partnership with area

schools and other community organizations. Destiny attended the Club’s kick-

off event on October 13, 2007, after learning about it through her physical

education teacher. “I really liked all the activities at the kick-off event--especially

the Ironman inflatable. And I remember the tobacco booth because it made me

realize how bad smoking is for you,” said Destiny.

At the event, she received a free Wellness Journal, thanks to the Winona Health

Foundation, to track her eating and exercise habits throughout the year. “I really

like journaling and the games in the journal were fun,” Destiny noted. “I learned

that it’s better to make healthy choices because it gives me more energy.”

In July of 2008, Destiny ran her first race, a 2K in the Goodview Gallop. She said

she’s also replaced some of her lunchtime snacks with healthier choices like

Fiber One bars. Destiny said, “I’m excited to attend more Healthy Kids Clubevents and start my new Wellness Journal!”

Destiny’s mom, Tammy, feels good about Destiny’s involvement in Healthy KidsClub as well. “The mission of Healthy Kids Club is a positive one for both kids

and adults. As a parent, I can teach my children to be healthy, but Healthy KidsClub reinforces our message and engages kids and gets them involved and

thinking about being active and healthy at a young age.”

Destiny, age 9 (above), pictured (right) with mom,

Tammy, and brother, Andon, ran her first race, the

Goodview Gallop, in July 2008.

I really like journaling and the games

in the journal were fun.

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OUR ACCOMPLISHMENTS

Strategic Objective #1: Anticipate and exceed patient and resident needs and

expectations

• Based on customer feedback, Winona Health launched a new paper satisfaction

survey in October 2008 for its clinics, hospital and senior services.

• Lake Winona Manor received its second consecutive 5-Star rating -- the highest

given -- from the Minnesota Department of Health’s Nursing Home Report Card,

which surveys long-term care residents about their satisfaction with services.

• Assisted living residents and their families were 100% satisfied with overall services

received at Watkins, Adith Miller and Roger Metz Manors.

• Winona Health Home Care patients rated their overall satisfaction with services at

92.7%.; with nurses, 91%; home health aides, 96%; therapy, 97%; and comfort at

home, 100%.

• Community Memorial Hospital patients rated the respect and courtesy shown by

their physicians at 96.37%, better than the peer group rating of 93.07%.

Outpatient Surgery patients rated their doctors’ care at 86.34%, with the peer score

at 81.64%; Emergency Department patients rated their physician care at 76.2%,

compared to the peer score of 70.01%.

• The Emergency Department received top performer scores in nine categories,

including overall quality, sensitivity to patient needs, patient involvement in care

and nurse communications.

• The Outpatient Surgery Department was ranked a top performer in 16 of 23 patient

satisfaction categories, including overall quality, wait times, pain management,

patient-centeredness and nurse and provider overall ratings.

• Overall patient satisfaction in the hospital’s Behavioral Health unit was a 2.69

on a 3-point scale.

• Ninety percent of dialysis patients rated their care as very good or excellent, up

from 85% in 2007.

• Physical/Occupational Therapy patients rate their satisfaction with quality of care

and obtaining results at the 90th percentile. Cardiac Rehab patients rate their

satisfaction as “excellent.”

• Community Memorial Hospital’s Room Service staff achieved a 96% satisfaction

score for their food and service delivery. One patient commented, “I’d rate the food

a 10. Better than a café or restaurant!”

• A Valet and Guest Services program was launched in 2008 at the south clinic

entrance. In its first year, staff greeted more than 335,000 patients and visitors,

assisted 44,000 and transported 1,900 people, and parked more than 2,700 cars.

• More Winona Health customers turned to its website, which had a 59.9% increase

in unique visitors from 2007 to 2008 and a 46% increase in visits.

• Winona Health chaplains initiated a No One Dies Alone program that provides a

volunteer companion for patients and residents nearing the end of life.

• Lake Winona Manor expanded, relocated and redecorated its Transitional Care

Unit, which now accommodates 38 residents -- 17 more than previously. It also

expanded its rehabilitation gym.

• Lake Winona Manor decentralized its social workers and therapeutic recreation

staff, moving them closer to the residents, and added weekend and evening

programming.

• Winona Health now offers a driver assessment service, thanks to a grant from the

Winona Health Foundation’s Quality & Excellence Program.

Cornerstone #1:

Customer Focus

WINONA HEALTH-WINONA CLINIC MERGERGoal: Integrate Winona Health and Winona Clinic processes to achieve the

shared goals of improved community access to healthcare, successful physician

recruitment and growth in healthcare services

On January 1, 2008, Winona Health and Winona Clinic

merged, creating a unified organizational structure. Since

then, several support departments have integrated,

including clinic billing, transcription, credentialing and

switchboard services, and others are working on

integration, including laboratory services. In addition,

both organizations continue to focus on improving

systems to benefit patients, as demonstrated by

combining clinic patient registration and check-in

processes. Most importantly, the merged health system

has recruited a record number of providers in 2008,

including physicians, nurse practitioners and physician

assistants. Adding these new providers allowed for

expansion of hours in the Urgent Care Clinic and

additional appointment availability in Family Practice,

Pediatrics, Internal Medicine and the Center for

Women's Health.

COMPUTERIZED PROVIDER ORDER ENTRY (CPOE)Goal: Deploy fully Computerized Provider Order Entry (CPOE) in all

Community Memorial Hospital (CMH) clinical departments

A team of physicians, nurses and other healthcare

providers worked throughout the year to deploy CPOE in

all CMH departments, after its successful pilot in the

Emergency Department last year. Nationwide, only 5% of

all hospitals have implemented CPOE, which creates a

safer, more reliable healthcare system by standardizing

orders around best practices and eliminating steps in the

ordering process. It also eliminates potential errors that

result from transcribing providers’ written orders. As part

of its work, the CPOE Team created 192 standard order

sets for patients with specific conditions and 14 alerts

reminding providers of important steps within an order or

warning them of potential complications. The team’s goal

was to have 80% of all hospital provider orders submitted

electronically; thanks to 100% participation by the

medical staff, this goal was exceeded.

2008Key Initiatives

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• The Assisted Living staff adopted the Minnesota Health & Housing Association’s

Code of Ethics and Guiding Principles for Dementia Care.

• The Winona Clinic simplified its registration and check-in processes by relocating

them to the departments where a patient is seen. This change benefitted more

than 48,000 patient visits in the first six months.

• With support from 17 community partners, Healthy Kids Club, designed for children

ages 6-11, completed its first year with the following impact:

- 693 Wellness Journals were given to area children thanks to funding from the

Winona Health Foundation.

- Three special events attended by about 625 individuals promoted children’s

health and wellness, while providing resources for parents.

- Chris Stoltman, registered dietitian, coordinated an “In the Kitchen with

Healthy Kids Club” class with Winona Volunteer Services, showing children and

their families healthy and easy tips to make more nutritious meals.

• The second annual Winona Health Celebrates Women provided a fun-filled,

educational morning for approximately 100 area women.

Strategic Objective #2: Achieve strategic unity with community and tertiary

providers

• Winona Clinic and Winona Health fully integrated their Human Resources

departments and their provider credentialing, transcription, switchboard and clinic

billing systems.

• Urgent Care services were expanded at the Sarnia Square location, providing care to

more than 18,000 patients and exceeding previous year visits by 564%.

• Winona Health Hospice Services’ average daily census increased from 21 patients in

2007 to more than 30 in 2008.

• Community Memorial Hospital’s market share for primary cases grew to almost

70% -- an 11% increase in five years. In the 55987 zip code area, CMH has a 74%

market share for primary cases, a 12% increase in five years.

• Winona State University Student Health Services implemented Winona Health’s

electronic medical record, so students’ health records and tests are available online

at the campus and in clinics and the hospital.

• Staff completed the re-credentialing process for Winona Health physicians and

other providers, verifying their educational, licensure and board certifications and

reviewing their quality results. At the end of fiscal year 2008, Winona Health’s

medical staff included:

- 40 physicians on its “active” medical staff (current practicing).

- 6 on its “honorary” staff (retired physicians).

- 62 on its “clinical” staff (physician assistants, nurse practitioners, certified

registered nurse anesthetists and surgical assistants).

- 179 on the “courtesy” staff (physicians, podiatrists, dentists and others who are

qualified for membership but make only limited use of the hospital).

• Winona Health recruited a record number of new providers in 2008, including:

- Craig Anderson, MD, Pediatrics

- Angela Fink, NP, Urgent Care Clinic

- Holly Fratzke, NP, Center for Women’s Health

- Mary Funk, NP, Long-term Care

- Bob Giese, PA-C, Urgent Care Clinic

- Howard Gorder, PA-C, Urgent Care Clinic

- David Lofgren, MD, Family Practice

- Nicholas Modjeski, MD, Family Practice - starting fall, 2009

- Douglas Orlich, OD, Eye Care Center

- Scott Pastryk, OD, Eye Care Center

- Sima Rad, MD, Emergency Medicine

- Bryan Reed, DO, Internal Medicine

- Elie Richa, MD, Hospitalist

- Susan Smith, NP, Urgent Care Clinic

- Tara Suffrins, NP, Center for Women’s Health

- Kevin Vanderveen, MD, Emergency Medicine

- Hans Zinnecker, MD, General Surgery - starting January, 2009

Pediatrician Craig Anderson, MD,

interacts with Patrick, 15 months,

during a well-baby exam in the

Pediatric/Adolescent Medicine

Department at Winona Clinic.

Dr. Anderson joined Winona Health’s

medical team in 2008.

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Strategic Objective #3: Become the employer of choice for top regional talent

• Winona Health’s staff increased by 30% in 2008, both from the Winona Clinic

merger and from other service growth.

• Continued efforts to reduce musculoskeletal injuries led to a 15% decrease in

injuries.

• The health system decreased its staffing vacancy rate by 60% from 2007 to 2008

or from 5.7% to 2.57%.

• More than 81% of staff participated in the 2008 Employee Pride Survey, with

overall satisfaction increasing for the third consecutive survey.

• Winona Health’s self-insurance program introduced an account-based plan,

resulting in about 70% of all plan dollars being spent locally, a 10% increase.

• The Winona Health University Leadership Academy was launched, providing

management team educational programming on key organizational processes.

• Integration of Employee Health with Occupational Health Services was begun.

• Winona Health physicians now have a “one stop shop” for needed materials, thanks

to a medical staff Intranet site deployed this year.

• Winona Health continues its Malcolm Baldrige quality improvement journey: Brian

Zmolek and Mary Miller-Hyland completed national examiner training, while

Kathleen Lanik and Loretta Bronson completed Minnesota Council for Quality

examiner training. Rachelle Schultz completed training and serves as a judge for

the Minnesota Quality Award.

• Five Winona Health employees were selected by their peers to receive Living

Service Excellence Awards in 2008:

- Barb Kujak, Environmental Services

- Corrie Searles, Rehabilitation Services

- Autumn Herber, Volunteer Services

- Xaisoua Xiong, Environmental Services

- Donna Hoffman, Lake Winona Manor

• Winona Health staff were recognized for their special skills and talents throughout

2008, including:

- Autumn Herber, volunteer coordinator, received the Heart of Minnesota Award

from the Healthcare Auxiliary of Minnesota.

- Kathy Redig and Bill Flesch, chaplains, presented their work on Godly Play at the

Minnesota Homes and Housing Alliance annual Institute.

- Ryan Goergen, Materials Management, presented on Winona Health’s Lean

supply efforts at the Cerner national conference.

- Kathleen Lanik, chief quality and safety officer, spoke about Winona Health’s

use of the Baldrige quality framework at a meeting of the Rochester Area

Quality Council. She and Brian Zmolek, director of quality resources, presented

Winona Health’s quality journey at the Minnesota Quality Award conference.

- Frank A. Bures, MD, is a four-time recipient of the Minnesota Medical

Association’s Physician Communicator Award for his weekly newspaper column,

Healthful Hints.

- Michal Roskos, Health Information Management Department, was recognized

by the United States Consumer Product Safety Commission for outstanding

work in providing vital product safety information extracted from our patient

database.

- Ruth Moes, MD, and Loretta Boyer, RN, worked with Institute for Clinical Systems

Improvement teams on pre-operative evaluation protocols and skin safety,

respectively.

- Rachelle Schultz, president/CEO, was named to the Institute for Clinical Systems

Improvement Board of Directors and was invited by Gov. Tim Pawlenty to

participate in the AcademyHealth and Commonwealth Fund’s State Quality

Improvement Institute.

• Winona Health staff strengthened their work-related skills by receiving advanced

degrees and certifications in 2008, including:

- Satya Gorty, MD, anesthesiologist, passed his oral examinations and is now

board-certified by the American Society of Anesthesiologists.

- Shawn Delton and Jody Doebbert, RNs, Emergency Department, received

Certification as Emergency Nurses (CEN).

- Rita Nesler, Jane Dittrich and Cindy Byerly, RNs, Intensive Care Unit, received

Critical Care certification, earning the credentials CCRN.

- Heidi Ferris, RD, CDE, achieved re-certification by the National Certification Board

for Diabetes Educators.

- Julie Gregory, Rehab, obtained certification as a Pilates instructor.

- Brianna Frisch, Rehab, completed certification as an Advanced Clinical

Instructor.

- Jennifer Carpenter, Marketing, completed her Master’s in Educational

Leadership.

- Cheryl Krage and Jennifer Ready, Assisted Living, became site surveyors for the

Minnesota Health & Housing Alliance’s Confident Choices Program.

- Lynn Sprain, Cardiac Rehab, received certification as an Exercise Physiologist.

Cornerstone #2:

People

Each year during National Hospital and Long-term

Care Week, Winona Health recognizes some of its

outstanding employees. These employees (pictured) were

selected by their peers to receive Service Excellence Awards

in 2008: Back row, L-R: Barb Kujak, Environmental Services;

Corrie Searles, Rehabilitation Services; Autumn Herber,

Volunteer Services. Front row, L-R: Xaisoua Xiong,

Environmental Services; Donna Hoffman, Adith Miller Manor.

OUR ACCOMPLISHMENTS

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Winona Health Community Report 2008 | 17

Strategic Objective #4: Use integrated systems, lean principles and technology to

achieve optimum clinical outcomes and operational efficiencies

• Computerized Provider Order Entry (CPOE) was deployed throughout Community

Memorial Hospital, ensuring better patient outcomes by standardizing physician

orders around best practices. More than 80% of all hospital orders were submitted

electronically in the first weeks after its launch.

• Winona Health is one of 3,700 hospitals nationwide participating in the Institute

for Healthcare Improvement’s 5 Million Lives campaign, whose goal is to protect

patients from incidents of medical harm. Winona Health participates in all six

initiatives, with the following results:

- Prevent Harm from High-Alert Medications - 0 incidents

- Reduce Surgical Complications - 97% compliance rate; top 20% in nation

- Prevent Pressure Ulcers - fewer than 1% of hospital patients develop ulcers,

better than the best-in-class rate of 2.3%

- Reduce Methicillin-Resistant Staphylococcus aureus (MRSA) Infections - met

national goal to reduce transmission, lowering the rate from 0.65% to 0.32% in

one year

- Deliver Reliable, Evidence-based Care for Congestive Heart Failure - 89.5%

compliance rate; top 20% in the nation

- Get Boards on Board - Quality & Safety Committee of the Board actively

engaged in monitoring clinical quality and safety metrics

• Community Memorial Hospital was named a top performer in a Center for Medicare

& Medicaid Services-Premier project that rewards hospitals for delivering high

quality care. Based on third-year results, CMH ranked in the top 10% for overall

quality for heart attack patients and in the top 20% in caring for Congestive Heart

Failure patients.

• The Minnesota Department of Health completed its survey of Community Memorial

Hospital, noting only two minor deficiencies -- that were quickly corrected -- out of

478 items.

Cornerstone #3:

Care and Service• Winona Clinic was recognized by the MN Community Measurement (MNCM) as a

“high performing clinic” for its care of cardiovascular patients. MNCM also

recognized the clinic for showing “the greatest improvement over the last five

years” in breast cancer screenings.

• Winona Health Physician Clinics established best practice targets for treating

patients with chronic diseases: In the first three quarters of 2008, asthma and

hypertension targets were exceeded in every quarter, while diabetes was exceeded

in two quarters. The clinics bi-annual audit for best practice preventive care

showed all three screenings -- breast cancer, cervical cancer and colon cancer --

exceeded targets.

• Winona Health’s Home Care services ranked in the 89th percentile compared to

others in the state on national quality measures.

• A Palliative Care program was piloted in Lake Winona Manor, which also received

one of ten grants from Stratis Health to bring palliative care programs to rural

communities. Palliative Care offers patients living with chronic and incurable

conditions better relief from their symptoms.

• A new protocol was developed and deployed that standardizes the approach to

Patient Controlled Analgesia. This new protocol enhances safety for patients

receiving intravenous narcotics.

• Ninety-six percent of Winona Health dialysis patients receive adequate dialysis

treatments, 11% points better than the best practice benchmark of 85%.

• Lake Winona Manor exceeded all of its quality improvement goals reported on the

National Nursing Home Star Network. LWM monitors its measures related to

pressure ulcers, depression, chronic care pain and three other items.

• Lake Winona Manor had an excellent Minnesota Department of Health survey,

receiving only five minor citations that were corrected immediately.

• Winona Clinic’s Internal Medicine Department is piloting a Pre-Visit Planning

program for patients with diabetes, ensuring they leave each appointment with the

tests needed and self-management recommendations to adopt before the next

physician visit.

Community Memorial Hospital received a

Minnesota Hospital Association Patient

Safety Excellence Award for prevention of

patient falls. Winona Health’s Safe from Falls

Team includes, from left to right: Joann Tingum,

nursing assistant; Robin Hoeg, RN, MS, director of

Inpatient Services; Jodi Haag, LPN; Judy Bunke,

RN; Beth Krage, nursing assistant; Missy

Barnholtz, administrative assistant of Inpatient

Services; and Elizabeth Burns, physical therapist.

Not pictured: Kathy Green-Kaminsky, RN.

Page 18: Winona Health 2008 Annual Report

18 | Winona Health Community Report 2008

• The electronic STEP form was launched, offering a more efficient way to gather

and access quality improvement ideas from staff. In the first month, 223 STEP

Opportunity Statements were submitted, almost equivalent to all those submitted

in the previous year.

• Health Information Management staff have decreased turnaround time for

emergency dictations from two hours to less than 15 minutes. For all services, they

decreased turnaround from 24 hours to less than eight hours.

• Winona Health garnered numerous awards and honors in 2008, including:

- Most Wired-Small & Rural Hospitals Award from Hospitals & Health Networks.

- Patient Safety Excellence Awards for prevention of falls and prevention of

pressure ulcers from the Minnesota Hospital Association (MHA).

- MHA’s Patient Safety Improvement Award for its efforts to prevent

pressure ulcers.

- Minnesota Quality Award - Achievement Level from the Minnesota Council

for Quality.

- The Minnesota Bridges to Excellence Award to Winona and Lewiston Clinics

for optimal care of patients with diabetes and cardiovascular disease.

- Top 25% Home Care Agency recognition from HomeCare Elite, which compiles

a list of the most successful Medicare-certified home healthcare providers in

the U.S. based on quality outcomes, quality improvement and financial

performance.

- Recognition from EnhanceMed as having a best practice for training new

providers in the Emergency Department.

- Best in Class designation from Dictaphone for Health Information

Management’s use of speech recognition protocols. HIM reached 90% speech

recognition proficiency, with a targeted goal of 60%.

- The American Diabetes Association’s Education Recognition Certificate for Winona

Health’s Diabetes Education Program geared to patient self-management.

- Quality Respiratory Care Recognition for Community Memorial Hospital’s

respiratory care services.

- Blue Cross/Blue Shield of Minnesota’s Recognizing Excellence program praised

Winona Clinic for its provision of quality care to its cardiovascular patients.

• Winona Health staff and services received local, state and national media coverage

in 2008, including:

- A PBS NewsHour with Jim Lehrer feature segment broadcast on National Public

Television for the health system’s unique advancements in its community-wide,

integrated electronic medical record.

- Healthcare Financial Management magazine interviewed Mike Allen, CFO, for an

article on financial management in healthcare systems in an ever-changing

world.

- The American Hospital Association published a feature article on Winona

Health’s response to the 2007 flooding.

- A special article on Winona Health’s Valet Services staff was published in

HeartBeat magazine, Sodexo’s national staff publication.

- A case study was published by Actuate Corporation about Winona Health’s use

of technology to track performance excellence.

- Rachelle Schultz, President/CEO, was interviewed for a story on how Winona

Health uses technology to improve efficiency; this case study was published in

Exec-Digital.

- An American Hospital Association article was published on Winona Health’s

collaborative agreement to provide around-the-clock psychiatric coverage.

Strategic Objective #5: Maintain an independent, locally controlled, community

healthcare system

• The Winona Health-Winona Clinic merger was completed, with the clinic budget

incorporated into the Winona Health operating budget in fiscal year 2008.

• Operating expenses were within 2% of budget for the sixth consecutive year.

• Winona Health opened its Urgent Care Clinic seven days a week based on customer

feedback. This service level change saved community members about $500,000 in

medical expenses by switching from emergency department care to clinic services.

• Community Memorial Hospital’s Laboratory, Dialysis Department, Physical Therapy

and CT Scans all showed volume growth in 2008.

• As part of its commitment to the community, Winona Health:

- Provided free screening and medical information at eight community

health fairs.

- Conducted nine free depression screenings and 126 prostate cancer screenings.

- Held an open house for community members to showcase services at Sarnia

Square. Free blood pressure and glucose checks were available.

- Shared information with 544 students through high school career fairs and

field trips.

- Spoke to about 593 community members as part of our Speakers Bureau.

- Served on the committee to bring activities to the Winona Community Center

for parents and their children living in low income neighborhoods. Monthly

programming started in September, with more than 35 children attending a

free “healthy snack” presentation.

PBS NewsHour health

correspondent, Susan Dentzer

(left), with her PBS news team

and Winona resident Richard

Etnier. The PBS NewsHour team was

in Winona in March to tell the story of

healthcare providers in Winona

collaborating to use technology to

streamline processes, improve

healthcare quality and safety and help

people manage their health. The story

is available on the Winona Health

website: winonahealth.org/pbs.

Cornerstone #4:

Stewardship

Page 19: Winona Health 2008 Annual Report

- Offered seven free Community Health Talks on topics such as eye health,

dementia and breast cancer. With 154 people attending these educational

sessions.

- Exceeded its $22,500 fundraising goal for the Greater Winona Area United Way.

- Supported Ten Days of Giving, Gifts for Winona and the American Cancer

Society’s Daffodil Sales.

- Served as a training site for Winona State University and Minnesota State

College - Southeast Technical students as they learned about nursing,

radiology, sports medicine and social work.

• More than 24,000 individuals were served by Winona Health’s community benefit

activities in 2008. Community Benefit activities improve the community’s health

and well-being and included the launch of the Healthy Kids Club, job shadowing,

donations to local non-profit organizations and free community health screenings.

See page 39 for details.

• The Winona Health Auxiliary gifted $52,834 to Winona Health for patient overhead

lift systems, flood relief and items for Lake Winona, Adith Miller and Roger Metz

Manors. In addition, $20,000 were awarded in scholarships to 21 healthcare

students, totaling $72,834 in Auxiliary gifts.

• The Winona Health Auxiliary’s 389 volunteers contributed a total of 30,419 hours --

or $570,964 of service -- to Winona Health. Five volunteers contributed more than

500 hours in the last year: Dana Jonsgaard, Mary Brenno, Jan Wanek, Jenny Kahl

and Marlene Mulrooney. Seven volunteers have contributed a cumulative total of

5,000 or more hours: Jenny Kahl (9600 hours), Haryette Newman (9500 hours),

Jan Wanek (6400 hours), Diane Barge (6400 hours), Carole Forest (5800 hours),

Mary Brenno (5400 hours) and Grace Miner (5300 hours).

• The Auxiliary conducted several successful events in 2008: Its third annual Garage

Sale raised more than $11,000; the Used Book Sale, Victorian Tea, $5 Jewelry Sale

and Birthday Ball all raised record-breaking amounts.

• The Ben & Adith Miller Classic golf tournament raised $170,000 for the Ben & Adith

Miller Patient Care Fund, a $5,000 increase over 2007. The fund covered $744,377

of medical expenses for 294 patients in 2008.

Winona Health Community Report 2008 | 19

• The Winona Health Foundation awarded $21,200 through its Community

Engagement Grant program, including $12,000 to sustain the MediAppS program

at Catholic Charities.

• The Winona Health Foundation awarded $13,819 through its competitive Quality &

Excellence Grant program, which awards grants to Winona Health staff projects:

- Cardiac Rehabilitation received funding for an audio-headphone system to

improve patient education.

- Physical Therapy received funding for enhanced Pilates equipment and

expanded patient education software.

- The hospital’s Medical/Surgical patients’ laptop program was funded.

- The Department of Behavioral Medicine received funding for a program that

engages patients in work-related activities.

- Watkins Manor received a Wii game console for resident use.

• The Winona Health Foundation assisted 254 Rushford residents affected by the

August 2007 flood with their medical bills via a grant from the Medtronic

Foundation. The Ben & Adith Miller Patient Care Fund also assisted flood victims.

• Individuals, families and businesses contributed more than $2.1 million to the

Winona Health Foundation in 2008.

• In 2008, 100% of the Winona Health Foundation Board, the Winona Health Board

and the Winona Health Senior Leadership Team contributed to the Winona Health

Foundation.

• The number of staff contributing to the Winona Health Foundation’s Family Giving

Campaign tripled in 2008, with 184 -- 15.5% -- making a donation. Their collective

gifts and pledges totaled more than $22,300.

• Sixty-three Winona Health employees were recognized by patients and families

during the first year of the Foundation’s Guardian Angel program.

The Winona Health Auxiliary’s

Fabulous Fifties Follies helped

raise $31,000 toward replacing

dialysis machines in Community

Memorial Hospital’s Dialysis

Department. The performance

featured a cast and crew of more

than 90 volunteers, community

members and Winona Health staff.

Page 20: Winona Health 2008 Annual Report

20 | Winona Health Community Report 2008

2009Key InitiativesPATIENT/RESIDENT SATISFACTION Goal: Strengthen satisfaction scores throughout Winona Health to ensure a positive patient/resident experience in all

services -- clinics, hospital, ambulatory and senior services

Target: Achieve 80th percentile ranking in an index created for all service lines by the end of 2009

DOCUMENTATION/CODING Goal: Strengthen the capture and communication of our patient/resident health issues by using technology and

training to improve clinical documentation and coding processes that align with industry best practices.

Target: Align 75% of identified measures with industry best practices

PROVIDER-BASED BILLINGGoal: Reorganize Winona Health's legal entities, clinical and business processes, ultimately simplifying patient/resident

bills and improving patient/resident-centered care

Target: Achieve 100% reorganization by the end of 2009

Page 21: Winona Health 2008 Annual Report

Winona Health Community Report 2008 | 21

Page 22: Winona Health 2008 Annual Report

22 | Winona Health Community Report 2008

On behalf of the Winona Health Foundation, I want to thank all of the individuals

and businesses listed in the next several pages. Their generous gifts to the

Foundation during our past fiscal year are helping ensure that Winona Health

maintains its own good financial health.

Financial strength is more important today than ever. We’ve seen many

healthcare organizations struggle in recent years from increasing numbers of

uninsured patients and from inadequate reimbursement from government

payers, and we here in Winona are affected by those realities, too. Many

organizations that were once community-owned and locally managed have been

absorbed by larger regional systems, sometimes to the detriment of those

communities. Fortunately, that’s not the case here.

Winona-area people have always come together to support good health in our

community. We owe a debt of gratitude to early Winonans who pooled their

resources in 1894 to found what we today call Winona Health, and we are blessed

to have had a long line of community leaders who have voiced the message

through the years that we dare not take our local healthcare for granted. This has

resulted in an amazing tradition of generosity that has steadily helped build a

financially strong, community-owned healthcare system that is truly one of our

area’s greatest assets.

The Winona Health Foundation is dedicated to perpetuating this culture of

generosity. Judging by the long list of supporters that follows, it’s clear the

tradition is alive and well and, for that, we sincerely thank you.

Sincerely,

Ken Mogren

Foundation Board Chair

WINONA HEALTH FOUNDATION

Building a Healthy Foundation

WINONA HEALTH FOUNDATION BOARD MEMBERS

Ellen Smith

Director

Jerry Kellum

Director

Jim Killian

Director

Ken Mogren

Chair

Ken MogrenFoundation Board Chair

John Mulrooney, MD

Director

Rachelle H. Schultz

President/CEO

Jack “Butch” Walz

Director

Barbara Winbush

Director

Mike Allen

Treasurer

Andy Blomsness

Director

Steve Blue

Vice-Chair

Judy Bodway

Director

Nancy Brown

Secretary

Bob Gilbertson

Director

Winona-area people have always

come together to support good health

in our community.

Page 23: Winona Health 2008 Annual Report

Winona Health Community Report 2008 | 23

The names listed on the following pages reflect gifts received by the Winona Health Foundation between October 1, 2007, and

September 30, 2008. We are grateful for the thoughtful generosity of each of our donors. Therefore, every effort has been

made to ensure accuracy. We apologize for any omission or error and encourage you to contact Nancy Brown, executive

director of development, at 507.457.4342 or [email protected], if you notice any inaccuracies.

Thank you for your contributions

Joyce E. AbeytaNorris & Rhoda AbtsKathy AccolaEloise AdankCheryl AelingClare AelingDorothy AhearnLori, Jen & Bethany AhrensSonny & Joanne Ahrens,

Tim & Mark KnutsenDennis F. AlbrechtJohn & Karen AlbrechtMary AlbrechtAllaire Family Fund of the Winona

Community FoundationDavid J. AllenMichael & Kimberly AllenAlliance BankAlliance Card, INC.Beverly AllinBob & Beth AllredDiane & Don AmannAmerican Lung Association

of the Upper MidwestIrma AmundsonMrs. Ray K. AmundsonRose & Horace AndersenBecky AndersonCarlis M. AndersonJohn E. AndersonRoger & Marie AndersonJack AndresenBarbara A. AngstAnonymous (34)Carol & Steve AppelwickYvonne E. AppelquistAllan & Jeanine AspenLinda AtkinsonMaxine & Larry ArmitageBill & Bonnie ArmstrongDavid & Muriel ArnoldArnold Family Fund of the Winona

Community FoundationDean & Mary AunaMary Meinert AustinGary & Sue BabcockRoger & Judi BabcockBob & Bev BablerElizabeth K. BachDorothy BachlerMercille BagniewskiRod & Karen BagniewskiHelen & Peter BagshawFrances B. BahlAnn E. BakerViolet BalkPaul & Pauline BallwegCarl & Barbara BambenekEleanor BambenekGary & Claire BambenekJoe Bambenek

Mary & Greg BambenekLori BambenekPhoebe C. BambenekStanley E. BambenekAnn BanickiEd & Rachel BarakDiane BargeSteven BargeDoris J. BarkeimBetty Ann BarnewitzMike & Kathy BarnholtzDr. Daniel & Mickey BarrMarilee A. BarrientosLaVerne & Darlene BartelsonBetty BarthBruce & Sandy BauerMabel C. BeachSandie BeckBilly & Gladys BeckerSusan M. BeckerBetsy BeechJohn BeechJames G. BeemanDick & Sharon BehnkeShawn & Amy BeierChris & Rich BeirneRichard BelisleKristi & James BellMichael & Cathy BellesbachChristine BellockHenry BenkeKen & Rose BenkeSusan K. BenkeGladys F. BennickWalt & Bunny BennickJudy BensonMcLean & Rebecca BensonRandy & Kim BensonMrs. Roger BensonCharles & Barbara BentleyWilliam “Bill” BergausBetty BeranekMarie BergAlice & Carl A. BergmannLeonard L. BernatzMichael & Denise BernatzEllen E. BerryMegan BerryVic & Bonnie BertelTanya BerzinskiRosanna M. BeselerJanice & Galen BetsingerJudith BetsingerBetty BettsRay & June BeyersMary Jo BeyerstedtMr. & Mrs. William BeyerstedtTed & Patti E. BiesanzScott & Jane BiesanzBetty Bilder

Betty BiltgenJosephine BiltgenLowell & Darlene BjorakerMargaret BlakeArlene M. BlankEdward & Joyce BlankJudy BlankAnna BlaskowskiChuck & Karen BleessAndy & Jan BlomsnessSteve & Ann BlueNebbs & Franky BoboCarol A. BodenJudith R. BodwayBoeing Employee’s Credit UnionMarcia & Arnie BoeseBonnie BoettcherEvelyn Bohri EstateHermie BolandRose BolandKen & Irene BoldtS. BollJeanne E. BollerLaurel BollinMarti BollmanViolet BoltzLorraine F. BonineKathy BooneHeidi BorgwardtAngie BorkDana (Huntley) BorkowskiMary Borkowski & FamilyRoxanne & Doug BorkowskiGeorge Parke &

Sabina Bosshard-ParkeKurt & Tonya BosteterSteve & Connie BowenStanley S. BowmanJohn & Jody Sue BoyleAvys BoyntonDonna J. BoyumSylvia L. BoyumLeona BraatzTed BraatzCarl & Deloris BrackettDebbie BradyDiane L. BranchDavid & Andrea BrandFumi BrandMyrtle BrandTerri L. BrandBarbara E. BrandonJohn & Pat BrandtBob & Paula BrangSusan & Richard BrangThomas BrangGlenn & Janice BratbergBetty BreitenfeldtJohn & Penny BreitlowSherri M. Brekke

Dan & Theresa BrendelMary & Duane BrennoBernice BrezaJim & Sonja BrezaMary BrezaThe Michael Breza FamilyVanita V. BrezaGene, Amy, Ryan, Brady BrinkDrs. Matt & Laurie BroghammerRoger & Carolee BronkJulie, Joe, Chelsey & Marissa BrosigPaul & Jan BrosnahanRosemary BroughtonBill BrownDanna & Brian BrownDean Brown & Nancy Boym-BrownNancy M. & James R. BrownRoger & Sharon BrownDoloris B. BruggerJudith A. BruggerGerald BrussJerry & Carla BrussMr. & Mrs. Don Bublitz, Jr.Sally BublitzSharon BudnickNancy & Ernie BuhlerEvelyn BunkeMax & Gladys BunnJames BurkeKelley Burke & Scott LandeEric Thomas BurmeisterRichard BurmeisterAnne E. BurmesterBruce BurnhamJean BurringtonJohn & Irma BurrosLee & Margaret BurrosBrenda M. BurtLynda BurtCarol A. ByrneJodie & Terry ByrneC.P.F.Gerry & Peggy CadaJon, Vickie & Colin CadaPat CadaJohn CaldwellAngus & Judy CallenderLynne A. CarlisleDarlene M. CarlsonJenny & Bruce CarpenterJames & Ruth CarrollPeggy A. CarrollCars-N-Credit, Inc.Mr. & Mrs. Brantly ChappellDanelle & Kevin ChiariniChildren’s Miracle Network/Gundersen

Lutheran Medical FoundationJon ChristensenKathleen & David ChristensonLavonne J. Christie

Dorothy J. ChuchnaRonald L. CichanowskiKris & Rick Cichon FamilyDick & Pat Cichosz & FamilySteve & Carol CichoszArdelle Cierzan & FamilyDee & George CipovShirley A. CirelliFrancis & Arlene CisewskiRon CisewskiVincent D. CisewskiCarla CiszakKaren & Frank Ciszak & FamilySheryl CleggGayla ClemonsMeredith CliffordLarry & Jean ClingmanCharlie, Laurie, Bryan,

Daniel, & Michael ClobesDr. & Mrs. James S. ColeMadeline T. ColeJill ComaraJeanette CombsArlene & Jeff ComptonJeremy ComptonSherry ConnaughtyBarbara & Lawrence ConwayDennis & Lisa CoonSusan E. CooperJulie CorcoranBarbara A. CoreyHelen Corey-FortDavid & Ramona CoronPat & Joan CostelloSteve & Gina CraneySandy CreeleyBrenda M. CrossKay CumiskeyDon & Catharien CummingsMarty CummingsMary CummingsMarion CunninghamKevin CyertDavid C. CzapiewskiBetty CzaplewskiCatherine & Leroy CzaplewskiLois E. CzaplewskiJoseph & Shayna DaisDan & Shelly Daley FamilyTim & Peggy DaltonWilliam DanielJim DannekerSusan C. DaubnerHelen E. DaviesJudy & Bill DavisLoretta DavisSusan J. DayMaryellen E. DeanHenry & Audrey DeblonJulie & Darin Decker

FROM THE COMMUNITY, FOR THE COMMUNITY

Page 24: Winona Health 2008 Annual Report

Vicki & Dennis DeckerJim & Anne DeedrickLeone H. DeedrickVelma DegallierEmilio & Monica DegraziaCarolyn C. DemattaEric & Wendy DenzerJacqueline DenzerKristi DeppaBob & Marg DeterGreg & Janice DiengerDiane DingfelderRita S. DingfelderDoug & Nancy DionysiusJudith Joyce DischlerDon & Jan DittrichMerlin & Irene DoblarRalph & Thora DoblarScott DoblarLorraine A. DoehlingBill DoererJames DombroskiJoy A. DonnellyNancy DornRose DornJames & Gloria DotzlerNorma & Paul DoubleBeverly A. DouglasClarence & Luella DowDarrell Downs & Natalie SideriusLoyola DraineChristine W. DraperHelen DrazkowskiJanice M. DrazkowskiRosann Drazkowski, David Sobeck,

Bonnie SadowskiRon & Helene DreasCharlie & Vicki DrenckhahnJames & Ann DrierRobert & Paula DrummNorma J. DudenDavid & Mary Ann DuellmanMarilyn & Jerry DuellmanMary Jo, Sarah & Samantha DuellmanMike & Jolene DuellmanGreg DuffyHarriette Duffy

Jim DuffyRobert & Barbara DuFresneEd & Marianne DulekRosemary DuranDonald H. DureskyJudy DurfeyPat & Sue DurnenKaren L. DworschackRalph DybingDiane M. EbertLarry & Peggy EbertSamuel EbnetDavid Echelard & Suzanne CooleyYvonne EchelardMargaret B. EckbladMary & Jim EddyLou & Geri EdelscheinNick & Lori EdstromDon & Judy EgerJohn E. EhlersJoyce O. EhlersPaule & Antoinette EhmckeAngie & Darrell EhrlickJune EichhorstJean M. EideMichael & Shirley EideViola D. EideEli Lilly & Co.Marvin & Gladys EllinghuysenCarol & Robert EllingsConway & Beth EltonDouglas J. EmanuelJoseph* & Gladys EmanuelBev EngelTammi EngenAlvina EnglerHarriet M. EnglerMary L. EnglerBetty EnglerthDale & Lynn EngravDennis Engrav &

Patricia Matzke-EngravHenriette M. EngravBrenda & Matt EntzGladys I. Erdmann & FamilyJohn & Glenda ErdmannKent & Dawn Erdmann

Joliene Olson believes whole-heartedly in planning for the future and

leaving a legacy. So when she decided to become a member of the

Winona Health Foundation’s Circle of Visionaries, she did so with the

future of others in mind.

“You don’t have to be a millionaire to leave a legacy,” Olson said. “I’m

just an ordinary person who is trying to do my small part in leaving the

world a better place.”

The Circle of Visionaries supports the community’s ever-evolving

healthcare needs. Members are individuals who believe in the mission

of Winona Health and have chosen to designate a future gift to the

Winona Health Foundation in their estate plans.

Olson’s history with Winona Health’s Community Memorial Hospital

extends over 30 years. She served as a staff nurse, nurse manager and

retired in 1998 as a nurse administrator.

When her busy retired life provided an opportunity, she began

volunteering with the Winona Health Auxiliary to give back to the

place she had worked most of her life. “Sometimes it’s hard to go back

to where you’ve come from,” Olson said. “You get nostalgic though,

and it has been great.”

Olson believes in leading by example. She hopes her decision to

become a Circle of Visionaries’ member shows others how easy it can

be to make a difference in the future of community-based healthcare

in Winona. “You really can make a difference just a few dollars at a

time,” Olson said. “If everyone gave a little bit, it would equal a lot. You

can leave a legacy and make a difference in the world.”

For more information about becoming a Circle of Visionaries member,

contact the Winona Health Foundation office at 507.474.3328.

Choose to leave a legacy

Joliene Olson makes a

difference in the future

of local healthcare as a

member of the Winona

Health Foundation’s

Circle of Visionaries.

24 | Winona Health Community Report 2008

Circle of VisionariesThe Circle of Visionaries comprises individuals who havedesignated a future gift to the Winona Health Foundation in their estate plans. Through such gifts, members of the Circle ofVisionaries help ensure the future of community-basedhealthcare for the greater Winona area.

Noris & Rhoda AbtsJack AndresenHenry E. BenkeScott & Jane BiesanzDave & Shirley BiniusSteve & Ann BlueJudith R. BodwaySusan J. DayVicki L. DeckerGary & Ellen EvansRobert & Erika GilbertsonJoseph J. and Joan GreshikRoy H. KnollBeverly A. Larson

Roger & Ramona MetzKen & Sally MogrenJoliene W. OlsonJeffrey & Pam PrenattRuth & Douglas B. RobinsonSusan & R. Peter RoehlRobert & Rachelle SchultzCharles & Judy ShepardRoyal & Lucille ThernMark S. WagnerJack M. “Butch” & Barb WalzJack N. WalzBarbara & Calvin WinbushLeslie R. Woodworth

Page 25: Winona Health 2008 Annual Report

Winona Health Community Report 2008 | 25

Rita Erdmann & FamilyJames & Ruth EricksonJudy EricksonTheresa EricksonBarbara A. ErnsterJim & Gretchen ErwinMark, Jan, Kyle, & Kelsey ErwinJeff & Bev EssigGary & Ellen EvansMarian EvansDorothy EvansonBr. Ed EverettLyndie L. FabianScott & Barb FabianJan & Duane FaklerCathy & Chris FangmanMarian L. FarnerBetty L. FarrandMary, Marty & Mike FarrellDr. & Mrs. Oran G. FeatherstonePhil FeitenMarguerite FeldmeierDolores FelsheimDr. Arnold & Alanna FenskeRalph FenskeJohn & Pat FerdenStan & Sue FergusonHeidi & Richard FerrisElaine Fetting FamilyNell (Lejk) FickenFidelity Charitable Gift FundEarl FindenMargaret Finkelnburg BoydRichard FischerRobert & Frances FischerJudy FitzgeraldLinda & Steve FixChuck & Marlene FlanaganSharon & Richard FlattenPhyllis FletcherMae FlorinCarole & David ForestDr. & Mrs. John ForretteDave & Maryann ForsytheDean & Robyn FoxDiane S. FoxGene & Lois FrankRoger FrankCody FrankardRobert & JoAnn FranzenBob & Elizabeth FratzkeGeorge & Mary Lu FreyShirley M. FricksonMark & Christina FriederichsDolores FritzJoanne FritzJulie & Kevin FritzJeanne FuginaTerry & Tina FullGreg & Jackie GabbertSara & Mike GabrickGertrude GabrychRog & Ben GabrychJulie & Rick GalewskiCassandra GallatiDebbie & Martin GappaCarole GardnerJean Gardner & Dorothy BromMr. & Mrs. Richard D. GarlickPat GeorgensChar GepnerLois Gernes

Mark & Marie GernesKyle Gernes-Petry & John PetryJack & Maureen GersonKathleen M. GerthHenrietta GerthSteve & Susie GessnerMavis M. GielowStanley & Diane GierhanShirley GierokGiers FamilyRobert & Erika GilbertsonWalter & Dorothy GilbertsonGreg, Tracy, Isabelle,

Brady & Gregg GileSusan R. GilmanFern M. GirtlerKatherine Girod EstateBob & Joan GleasonDamian & Becky GlodowskiMarilyn J. GloverBill GlowczewskiSteve & Shari GoergenArlene GoetzFlorence K. GoetzmanJulia & Steven GoldbergLinda & Paul GoodfellowGreg & Amy GoodlandGoodview Activity GroupDennis & Carolyn GoplenMarilyn & Richard GoraCarole & Bob GordenCass & Mary GordonMary Anne & Odean GossMichael & Joette GostomskiBill & Heather GouldTom & Margaret GrahamGeorge & Betty GrangaardKendra, Nick & Logan GransethLois GrantLillian GravosBeth GrayAl & Debbie GreenwoodJulie GregoryJoan & Joseph GreshikRainy GrieselDenise & Jeff GriffinMr. & Mrs. Thomas GriffitheWilliam M. GrochowskiDonna GrothAlice GroverJoyce GulbrandsenGene & Jane GundersonJoan M. HackbarthLois I. HackbarthPat HaddadOrma H. HadleyClyde & Marlis HaedtkeElayne HaedtkeJulie & Tod HaedtkeRandy E. HaedtkeShirley F. HaeslySusan & Willie HahnLarry HalikLeah A. HallMarilyn HallMarlene & Lyle HallidayClifford & Dianne HallumJune HalversonBarbara R. HalvorsonGloria HammondL. HanksRoger & Barbara Hannon

Michael & Carol HansenCletus A. HansonDoris E. HansonRenee M. HansonJim & Shannon HanzelS. Quinn HanzelRev. Thomas J. HargesheimerEleanor & Charles* HarknessMonica L. HarrellBishop Bernard J. HarringtonGeorgina & Kenneth HarrisIrene A. HarrisCheryl HartertHarvest HouseKathy HarveyBob & Lois Hass

Sue HassingerTony HassingerJo HassingerDick & Karen HastingsEdward & Teresa HauckMary HaugenCharles & Eileen HaughRita L. HaughNancy & LaVern HauschildtDanny HauserJune & Ron HawleySteve & Anne HayesHealing with HarmonyJim, Kris & Nick HealyBernice HeaserBeverly HeftmanThomas M. HeftmanHollis & Joanne HeidenDureen J. Heim*Jodie HeimAnita HeinRobert & Carol HeinemanBill & Cindy HeitmanRenee & Harold HellerJulianna HemmelmanMarlene M. HemseyDave & Jeanne HendersonAngeline A. HengelElizabeth HengelGeraldine Hengel Family

Bob & Mitzie HennessyBrent & Autumn HerberMarlene A. HerberAnn HermannMike HerzbergLuann E. HeubleinMary & Ronald HewettRuby & Herb HighumMarcia Hilgendorf & Don E. KiekbuschCarol & Jim HillSusan C. HillWalter & Dot HindsRuth HintonMyrtle HinzDolores C. HittDavid Hittner

Mr. & Mrs. Robert W. Hively-JohnsonJanice HockRobin HoegLeone HoenkGeorge HoeppnerHerman G. HoesleyHoffe FamilyCarolyn HoganSteve & Linda HogdenGloria & Dennis HohmannLinda M. HoialmenIrene & Tom HolanMargaret T. HollandFlorence L. HollingsworthKenneth O. HolmKeith & Marie HolmquistRobert HolzTess & David HolzerWill & Sherry HolzerWalter & Maurine HolzworthCarol J. HonseyDon & Jeanette HoppesCarol A. HormanRoger & Linda HornerRichard HorstClaire Horton, Pam Fennig,

Sandee Jeresek, Nancy Newhall, & Tammy Rench

Bruce & Diane HoseckDave Howlett

Joe & Doris HowlettDaniel & Dorothy HoytWilfred & Nancy HuffRod HughbanksDr. Sidney O. HughesBertha HuntBarbara A. HunterCarol M. HurlburtJim & Marylou HurleyDavid D. HusmanRita HusmanHolly HytheckerImmanuel St. Joseph HospitalImmanuel United Methodist WomenInternational Business

Machines CorporationDelores M. IrmscherJim & Mary Jean IvesKaren M. JacobsMark & Tricia JacobsMarian Pletke JacobsonMichael JacquartDiane JamesonMarlene & Bob JandtRobin & Jeff JandtJoyce & Al JarvinenElizabeth J. JaszewskiFrank & Betty JaszewskiRamona JezewskiMarc & Deborah JaworskiConnie JensenJoseph & Monnie JereczekRuth D. JerowskiLillian A. JeskeJames & Cheryl JickJohn D. & Cathine T.

MacArthur FoundationCharles & Marijean JohnsBetty JohnsonDr. Curtis M. JohnsonDouglas & Catherine JohnsonKen & Darlene JohnsonPamela J. JohnsonPhylliss Mae JohnsonTianna JohnsonDarla JokelaAnnah JonsgaardLisa JonsgaardAlan & Peggy JoswickMary S. JoyceDennis JulsonAnn & Brian JunkerJan & Don JustinLeonard J. KaczorowskiDan KammererMarlene & John G. KaneDick & Nadine KanzElizabeth KanzJack & Deborah KanzToni M. KaraschRichard KarnathKasson United Methodist WomenEvelyn L. KastenDonald & Anne KaufmanJim & Linda KauphusmanPat & Cathy KauphusmanRaymond L. KauphusmanShirley KauphusmanShirley R. KeilKevin & Tina KeilholtzGinger KeithJerry & Patty Kellum

This summer, my husband and I had our first

child at Winona Health, and we received the

very best care one could ever imagine. A friend

who recently moved to the area had her second

child there and she said the same thing. We

cannot believe the staff 's personalized attention,

care and concern. You have a wonderful group

of staff members at Winona Health. I truly

appreciate the care I received.~Maggie M.

Page 26: Winona Health 2008 Annual Report

26 | Winona Health Community Report 2008

Esther L. KelmJean R. KendallDiane & Mike KennedyMarie KennedyMike & Jean KertzmanMary & David Kesler Frani J. KiefferKeith KiefferVirginia G. KiekbuschBob Kierlin & Mary BurrichterPaul & Peg KilkusJim & Doris KillianRichard KingMr. & Mrs. Lyle KiralRaymond KiralDonna KirchRosemary & James KirchnerLinda KirkebyAda C. KittleDelaine E. KjosDonald & Joan KlaggeMary Lou KlaggeRod & Jan KlaggeSharon KleinJerome & Darlene KleinEugene & Donna KleinschmidtJim & Paulette KlingerElizabeth KlinskiSheryl & Tim KlugLambert Kluzik FamilyRichard J. KluzikChris & Linda KnechtDave & Cheryl KnightPauline & Harland KnightMike & Carol KnoxJerry & Betty KnueselDr. Gretchen KoehlerSusie KoehlerBertha KohnerDavid & Ann KohnerEd & Jane KohnerJessica KohnerMartha KohnerMary R. KohnerNancy A. KohnerRoger & Renee KohnerSteve & Candi KohnerJohn & Robin KolarDolores KolterLeona M. KonkelMarcella KonkelLorraine M. KonterMary L. KoontzDave & Becky KorderPhyllis KorpalHelen KoscianskiJohn E. & Rita KosidowskiGeorge & Julie KosidowskiTom & Eileen KosidowskiGeorge & Ruth KostnerPat KotlarzBernetta M. KoubaDona & David KoubaJohn & Becky KoubaBarb & Don KoughJoseph & Ruthe KowalskyIrene KrackowPaul & Cheryl KrageEd KrallLynda KrallMike & Sandy KramerRobert Kramer

Lois & Wayne KramerGary & Sonya KratchBob KratzKen & Lois KrauseAlex & Judy KreidermacherLorraine J. KrenzGary & Linda KreterBill KrieselJean W. KronebuschJoe & Katherine KronebuschFrank & Karen KropidlowskiMrs. Rose Krueger-WeberRonald & LaDonna KruseLaura KruthCornelia & Leo KryzerCharles KubicekRosanne M. KubicekClinton & Barbara KuhlmannDonald A. KuhlmannKathleen M. KujakAugust & Orphie KukowskiDavid & Lynne KulasDorothy Kulas & Joan MalotkeKatherine M. KulasMickey KulasWayne & June KulasGinny KuligBob & Ardell KunstJoseph & Phyllis KupietzDebbie LafeeRay LafkyLorraine LagerLake Winona Manor Resident CouncilRodger & Susan LangbehnJames LangSherry LangeMr. & Mrs. Jim LangowskiIrene LangowskiMarcella LangowskiCharles E. LanikKathleen & Jim LanikPhyllis E. LanzAdam R. Larson & FamilyBlair W. Larson & FamilyCarolyn & Phillip LarsonCheryl L. LarsonDonald E. Larson, Jr.Eric LarsonGarrick Z. Larson & FamilyLinda & Allen LarsonMartha E. LarsonRoger LarsonShirleen & Bruce LarsonDoris LaskaRich, Carol, Jenelle & Nathan LaskaEarl L. LaufenburgerLois M. LaufenburgerBarbara J. LaumbJudy LawsonKris LawsonTom & Amy LeachBarbara F. LeafBill & Shelly LeafDebra & Bob LeafJemay & Kevin LeahyC.M. LechelerLois A. LedebuhrIrene LeeRoger & Gracie Lee & FamilyTricia LeeGreg & Gail LemmerMichelle & Brad Lenertz

Ardis LiebensteinKae LiebermanGabriel & Mary LiegeyHarold & Dorothy LillaJerry LinanderIrene LindemanJack & Debbie LipinskiBrenda L. LitscherJoyce O. LocksRon & Mary LoftnessRoy & Dixie LokenDarrell & Kathy LoosDorothy & Francis LosinskiJerry & Mary LoweryLaurie R. LucasPatricia N. LucasAnn LudovissieMary & David LudwigsonDavid & Rita LueckBud & Marge LuedtkeAudrey F. LuehmannLucille LuehmannMarjorie LuehmannDennis & Nancy LuhmannElaine LuksaMichele LundNick & Maria LundquistFrances LuxRich & Ann MacDonaldMary D. MackRandy MagnoJackie MalayMark & Vickie MalayPat MalayPatricia & Chris Malotka FamilyCindy MarekMildred L. MargThomas MarkeyGreg MarkielewskiPatricia MarkwardtGervae MarmsolerBen & Jan MaroushekKathy MartDoloris L. MartinLynn & Jim MartinDr. & Mrs. Mark L. MartinMichael W. MartinDave & Jeanine Maschka & FamilyFrancis MaschkaHarriet MasygaShari MasygaJoe, Denise, Dylan,

Ashley & Gavin MatejkaMichael & Mariann MatejkaMark & Laurie MathotMargaret MatsonJanette MattheesSharon MattheesJoy & Holly MattisonBernice MatzkeMerle W. MatzkeWally & LaVerne Luedtke\

Dave & Sandi MatzkeDeborah MausJudith & Edwin MausMary Jane MayBob & Joann MayerMr. & Mrs. Tim McBethDick & Beth McChesneyDean McClenathanMarlys McCluskeyJanet L. McCoy

Ivan & Lois McElhineyYvonne A. McElmuryJoan Ella McGillLila McGillLiz McGroryCarolyn & Kelly McGuirePatricia A. McGuireL. Donald McLeodElaine McMartinPete & Wendy McMartin & FamilyDennis & Marian McMillan & FamilyJenna & Fallon McMillanBetty M. McNallyJerry & Bev McNallyJim & Sheila McNallyNorma McNallyBob & B. J. McQueenDonald & Gayle McRaeElaine MeierRuth H. MeierDon & Patti MeierantMerchants BankDon & Louise MerchlewitzFrank & Bonnie MerchlewitzJoanie MerchlewitzLisa MerchlewitzRebecca J. MerchlewitzJudy & Dave MertesCharles & Anita MettilleRoger & Ramona MetzMark & Marsha MetzlerBeverly Meyer & Pauline SpaldingRobert MeyerTerry, Mary, Luke & Laura MeyerAudrey MeyersMargaret E. MichaelsJeffrey & Paula MichalowskiMildred MicheelDrs. Mary & Christian MichenerCurt & Barbara MihmClarise M. MillerDawn Miller, & Jeffrey MillerHugh & Vera MillerJames & Marleen MillerJerry & Susan MillerJune S. & Glenn E. MillerSheryl A. MillerMary Miller-HylandDorothy MinnieMrs. David MirandaEvelyn E. ModjeskiJeanette Modjeski-WelchRichard & Eugenia MoeJerry & Jane MoenSteven M. MoenDr. Ruth Moes & Mr. James MoesKen & Sally MogrenJulie & Jim MoldenhauerBoyd MonroeCarolos & Jill MoralesPhyllis I. MorcombBruce & Traci MorkenEvelyn Motschke EstateGladys MrachekSteve & Judy MrachekBarbara A. MrozekMs. Bev MuellerBob & Laurel MuellerElizabeth & Marvin MuellerJoy A. MuellerPam MuellerPatti Mueller

Ronald & Wilma MuellerMary MugoJon MullenMarty & Lisa MullenMichael & Elizabeth MullenSylvester C. MullenJohn & Marlene MulrooneyLinda L. MurphyRick MurtingerDolores A. MyersSteve & Deb MyersDaryl & Joan NagelMabel D. NagleLynn NankivilJane & Steve NapieralskiMike & Janice NascakCheryle M. NationThelma “Dee” & Curtis* NealNona J. NehringBarb NeilsonDan, Sharon, Shelby & Brianna NeitzkeHarry & Lois NeitzkeMarilyn N. NeitzkeMr. & Mrs. Roger A. NeitzkeBeverly H. NeldnerMr. & Mrs. Ardell NelsestuenArnold & Mechelle NelsonJim & Diane NelsonMr. & Mrs. Ken NelsonLeslie H. NelsonMichelle NelsonTravis NelsonNeva NeumannLinda L. NevilleSandra M. NewhouseFrances M. NewellHelen & John NewellStephen NewellDavid NiccumAmelia NicholsSharon NicholsDick & Barb NiemeyerIone M. NilsenDonnis N. NoerRuth A. NordbyRobert M. NortonKathleen NorthrupDeb NovakNovo Nordisk Inc.Christi & Jon NowlandBernard & Peggy NownesChuck & Patty NuzumPete & Jenny NysethBud & Karen NystromJohn O’ConnorJim & Beth O’DeaKay M. O’DeaBruce & Karen OdellAmparo K. OeveringHellen OeveringElmer Ollhoff EstateThe OlmsteadsDoris H. OlnessBob & Sandra OlsonEllen & Jim OlsonJennifer OlsonKeith & Mary Ann OlsonKelsey OlsonMarilyn B. OlsonMyrna OlsonDr. Paul N. OlsonPhil & JoAnn Olson

Page 27: Winona Health 2008 Annual Report

Every time Ruth Streater begins her shift at Winona Health’s LakesideCafé, she puts on her employee badge and sees her Guardian Angelpin. That pin immediately reminds her of Ella Guyon.

Ella was a frequent Lakeside Cafe guest while visiting her friend atLake Winona Manor. Ruth and other Café staff developed a warmrelationship with her. “We were all so moved by her. She made suchan impact on all of us,” Ruth explained. “She was the kind of personyou wanted to be yourself.”

After Ella passed on, her daughter and son-in-law, Joan and JoeGreshik, wanted to honor the Winona Health Food and NutritionServices staff for their kindness and care shown to Joan’s mother.The Guardian Angel program provided them the perfect way tohonor both the staff and Ella’s memory.

The Winona Health Foundation’s Guardian Angel program allows people to recognize a physician, nurse or other staffmember who made a difference in the life of a Winona Health patient or resident. When a gift is made to the Foundation inhonor of a guardian angel, that staff member receives an acknowledgement letter and a special lapel pin to wear.

The Greshiks appreciated the mission of the Guardian Angel program and made an additional donation in memory of Joe’sfather, Joseph S. Greshik. In his later years, Joseph experienced an array of Winona Health hospital services and spent hisfinal two years at Lake Winona Manor.

Joe recalls his father’s care received at Lake Winona Manor: “Everyone touched my father’s life – the dietitians,housekeepers, LPNs and RNs,” Joe said. “I wanted a way to honor them for making a difference.” He added, “The GuardianAngel program is a way of showing one’s appreciation in a small way. It is an excellent, excellent idea,” he said. “Now I knowthat when all of these amazing staff members see their pins, they will think of my father, my mother-in-law, our family andthe impact they had on all of us.”

Appreciating Guardian Angels

Joseph S. GreshikFather of Joe Greshik

Ella Guyon

Mother of Joan Greshik

Guardian AngelsCindy AhrensJoe & Doris Howlett

Suzanne AugerMara Rukavina

Kathy BenkeEdward & Jane Kohner, Jr.

Dr. Scott BirdsallMaryann & Dave ForsytheKris & Scott Walters

Dr. Matthew BroghammerTodd Graff & Laurie Ziliak

Jennifer BurmeisterMara Rukavina

Sheila CollomAnonymous

Betty CrawfordSally & Ken MogrenRachelle Schultz

Marilou DiengerRachelle Schultz

Jody DoebbertGeraldine KratzRachelle Schultz

Jean DzwonkowskiEd & Rachel Barak

Michele EkernBarbara J. Laumb

Bev EngelJoan & Joseph Greshik

Dr. Richard FerrisSally & Ken MogrenBarbara T. RiversRachelle SchultzChristine & Larry Stoltman

Pamela FlanaganTodd Graff & Laurie Ziliak

Juan FluryGeraldine Kratz

Marti GabelKris & Scott Walters

Lois GernesRose Marie Seales

Heather GouldJoan & Joseph Greshik

John GrayEdward & Jane Kohner, Jr.Mary J. MillerMr. and Mrs. Alton Semling

Carole GregoryJoan & Joseph Greshik

Dawn GronnerJoan & Joseph Greshik

Mary HarmsCarol A. Byrne

Jake IlikaJoe & Doris Howlett

Sarah JacksonFamily of Ella Guyon

John KoubaAnonymous

Mary KrageJoan & Joseph Greshik

Laurel KruseMara Rukavina

Erin LattenJoan & Joseph Greshik

Darleen LoretzJoan & Joseph Greshik

Dr. Rebecca LossenAnonymous

Joanne LynchEd & Rachel Barak

Rebecca McDonaldJoan & Joseph GreshikFamily of Dureen Heim

Sharon MeierAnonymous

Sheila MeldahlFamily of Ella Guyon

Traci MorkenGreg A. Tarras

Dr. John MulrooneyMaryann & Dave Forsythe

Dr. Dennis NolanDiane J. Gottschalk

Ann OlsonSally & Ken Mogren

Dr. Daniel ParkerBarbara T. RiversRachelle H. Schultz

Tom PfeiferWinona Health Sarnia Square Group

Erica L. PingRachelle H. Schultz

Dr. Bryan ReedChristine & Larry Stoltman

Dr. Thomas RetzingerCarol A. Byrne

Dr. Richard RomeynKaren and Gabe Pehler

Dr. J. David RowekampMaryann & Dave Forsythe

Sandra RubenIrene M. Dittrich

Phonesavanh SacksithEdward & Jane Kohner, Jr.

Dr. Cullen SchwemerChristine & Larry Stoltman

Angie SebergEd & Rachel Barak

Andrew SeltzLeola P. Kluender

Annette SoddyGreg A. Tarras

Bridget SpencerJoan & Joseph GreshikFamily of Dureen Heim

Kathleen SquiresJoan & Joseph GreshikFamily of Dureen Heim

Ruth StreaterFamily of Ella Guyon

Tara SuffrinsKris & Scott Walters

LeAnn Van Den BoschJulie N. McCormick

Craig VesseyTodd Graff & Laurie Ziliak

Kelli WheelerAnonymous

Sheri WhiteDiane J. Gottschalk

Winona Health Family Birth Center Staff

Mara Rukavina

Penny WunderlichEdward & Jane Kohner, Jr.

Rosie ZellerFamily of Ella Guyon

Winona Health Community Report 2008 | 27

Page 28: Winona Health 2008 Annual Report

“Thank you, thank you, thank you, Winona Health” was the

phrase Greg Schuh repeated while talking about the

financial assistance he received from the Ben & Adith Miller

Patient Care Fund.

A 31-year resident of Fountain City, Wisconsin, Greg, a

woodworking artist, found himself needing surgery. John

Mulrooney, MD, a Winona Health Internal Medicine

physician, referred Greg to David Rowekamp, MD, a general

surgeon at Community Memorial Hospital.

“Winona’s hospital system is world class,” Greg stated. “Dr.

Mulrooney, Dr. Rowekamp, Dr. [Dennis] Nolan and Dr.

[Charles] Shepard tackled my case with professionalism. We

are so blessed to have a beautifully consolidated facility

with a world-class team of doctors and nurses right here in

our area.”

Greg was no longer able to afford health insurance once he

started his woodworking career 15 years ago. So he met

with Jean Dzwonkowski in Winona Health’s Business Office

to set up a payment plan for his surgery bill. Jean

encouraged Greg to apply for the Ben & Adith Miller Patient

Care Fund.

“When I learned that my surgery bill was paid for by the

Ben & Adith Miller Patient Care Fund, I felt a huge weight

lifted off my shoulders,” said Greg. “I thought it was the

nicest thing anyone could do for me.”

Before woodworking, Greg was a construction contractor

until his health started to decline. While in construction,

Greg did some work on Ben Miller’s house. “I’ve always had

great respect and good working relations with the Miller

family,” added Greg. He felt even more grateful to learn

that a family whose house he helped work on was now

helping him through their special fund set up in 1986.

As a way to give back, Greg has donated some of his art to

the Winona Health Auxiliary Birthday Ball and to the

Business Office as a reminder of his appreciation.

“I’ve been a patient at Winona Health all my life. I

remember my mother taking me to see Dr. Rogers, who

was our family physician. My whole experience with

Winona Health has always been wonderful,” said Greg. “I’ll

always be appreciative of Winona Health for all they’ve

done on my behalf.”

In 2008, the Ben & Adith Miller Patient Care fund provided

$744,377 in aid to 294 individuals. To learn more about the

Ben & Adith Miller Patient Care Fund, call 507.457.4579.

Thank you,Winona Health

Greg Schuh, woodworking artist,

is one of the 294 individuals

who received assistance

through the Ben & Adith Miller

Patient Care Fund in 2008.

28 | Winona Health Community Report 2008

Page 29: Winona Health 2008 Annual Report

Winona Health Community Report 2008 | 29

Oppenheimer Funds Legacy ProgramCarol A. OrlowskeMichael & Kathryn OrlowskeKevin & Susan O’ReillyLorraine OrrGordy & Kathy OveringJohn & Dorothy OveringThomas OverlandDick & LaVonne OzmunCarol & Dennis PackKaren PackerScott & Sandra PaetzelJim & Doris PalbickiSylvia PalbickiJane PalmerLyelle & Mary PalmerTimothy & Tammy PalubickiMary PampuchCarmene PangracSandra PankratzBrian, Bridget & Brie PapenfussJoan (Merchlewitz) PapenfussMarie PapenfussFred & Betty ParpartCarol & Larry PartingtonDorothy M. PaskiewiczRalph & Marjorie PasseMary Ann & Bill PattersonHarold C. PaulsonRobert G. PavekArmella F. PawlakLois & Eric PawlowskiKay Pedretti FamilyGabe & Karen Pehler FamilyAnne R. PellowskiBarbara PellowskiDave & Karen PellowskiDaniel W. PelowskiDavid G. PendletonDonna M. PeplinskiRon & Cindy PeplinskiMary Kay & Kenneth PeshonKenneth & Coleen PetermanDuane & Patte PetersonEloise PetersonGordon & Ann PetersonGrace L. PetersonJune PetersonKathy & Bill PetersonKen Peterson FamilySteve, Jeannie & Skyler PetersonNormagene PettersenDiane PetzJackie PetzTom & Kathy PfeiferMr. & Mrs. Lawrence PflughoeftRich & Denise PflughoeftPaula PhilippsJoyce E. PhillipsMr. & Mrs. Rick PhillipsRoger PhillipsFred & Liz PichaCindy PickeringRandy & Judy PielSteve & Linda PierceJoe PlaisanceMarge & Ken PoblockiRhonda & Mac PohnSharon PollardNancy & Gerry PolsonJean PolusLeonard & Shirley Pomeroy

Marcie, Frank & Pat PomeroyWalt & Phyllis PorterBob & Janet PossDaryl & Beverly PotterDarlene PozancIrene C. PozancMark & Barb PozancMike & Lisa PozancJeffrey & Pam PrenattPatricia PriceJohn & Keri PriggeKen & Joyce PriggeMary ProchowitzCathy & Mike ProndzinskiLewyelln G. ProndzinskiJulie Anne ProndzinskiJudith PronkStanley & Arlene ProsenPearl PrudoehlAllan & Joan PrukaIrene PrukaLuena PruterAllen E. PrzybylskiMr. & Mrs. David PrzybylskiMark & Peggy PrzybylskiJohn PrzytarskiGary & Teresa PuetzLeo & Elaine PutzierBettie A. RacitiSandy & Eugene RackowJean M. RaderKevin & Jennie RaffertyRuth Rahn ArnettRita RamczykPatty RamerBruce & Carol RamsdellDoris RandallLee RandallRussell R. RattundeTammy A. RayfieldRobert & Jean RazJennifer & Paul ReadyJoan RedigKathy & Robert RedigWilfrid & Marguerite RedigBruce & Mary ReeckTom & Mary ReeckBruce & Grace ReedJacque H. ReidelbergerRebecca J. ReinartsDale ReishusPolly & Martin RenkDon & Barbara RepinskiDorothy RepsDouglas F. RepsLillian Reps FamilyDoreen & Clarence RessieBetty RhollDonna RiceElizabeth Richter FamilyDelores E. RiegerDoreen RiegerEunice RihsLavonne & Duane RinglerDan & Diane RinnJohn P. RisloveSusan M. RisloveKayla RitterDon & Lori RiversJodi RiversSue RiversHelen Roberton

Margaret & Lee RobertsJeanne H. RobinsonJohn & Connie RocheSusan & R. Peter RoehlChris & Ruth RofflerCharlene RogersRohn FamilyDr. & Mrs. Curtis RohrerElaine M. RohrerBernard & Barb RolfingBev RomineGreg RommesAnne & Mike RompaRita K. RompaMarjorie J. RonnenbergBob & Darlene RoraffLinda A. RoseMichal A. RoskosRobert Rossin & Mona StolpaFlorence R. RotherSelma J. RottDr. David & Betsy RowekampJohn & Bonnie RubenBetty RuedyAmy & John RukavinaDan & Pat RukavinaAndy & Renee RumpcaJennifer RupprechtMr. & Mrs. William SaehlerBernice Safranek EstateSaint Mary’s UniversitySt. Matthew’s Ev. Lutheran ChurchLloyd & Sharon SalisburyLorraine & Ann SalisburyMark & Bernita SalmonDon & Deb SalyardsDonna SammannDorothy & Paul SandersBetsy B. SawyerForrest SawyerGordon & Joan SchachtBert & Ruth SchaffnerDale & Jenny SchaffnerRita M. SchallauRaymond J. SchammelDebi Lei ScharmerMillie ScharmerCraig & Paula ScheevelEdwin SchellRandolph J. SchenkatMr. & Mrs. Jack SchererRick & Jennifer Schewe & FamilySteve & Margaret SchildDarlene SchlesserRobert C. SchlinkAlbert J. SchloegelDale, LuAnn, Amy

& John SchmidtknechtBeth SchneiderJule & Marg SchneiderJulie & Mark SchneiderSam & LaVonne SchneiderSue SchneiderDr. & Mrs. Eugene V. SchoenerGreg & Linda SchoenerDoris R. SchoenikeDonald L. SchoeningTheodore & Donna SchoeweDeanna SchotzkoEarl & Phyllis SchreiberSusan M. SchreinerDonald Schroeder

Robert & Linda SchruppJohn SchuelerCecilia (Sally) M. SchuhHarold & Carol SchuhFrances K. SchuldtAnn SchultzBernard & Darlene SchultzBetty SchultzJoe Schultz, Jr.John C. SchultzMarcia SchultzRachelle & Bob SchultzSally SchultzSharon SchultzVivian SchultzFrank E. SchulzFlorence SchumacherKenneth F. SchumannKim & Pete SchwabMarilyn SchwabMarian SchwantzGayle SchwarzLou Anne SchwarzMr. & Mrs. Charles M. ScovilCorrie SearlesDoug & Angie SebergLinda & Jerrie SeibertDorothy* & Loyley SeifertPatricia Kidd SelmanoffRoberta J. SemlingAlan H. SenstadBetty J. SentyDelpha ServaJim & Kathy ServaJerry & Nita SerwaPam SerwaMr. & Mrs. Paul SerwaMaryAnn & Tom SeversonWayne H. SeversonHelen ShawWarren ShawJudy & Bill ShayLori SheldonDr. Charles & Judy ShepardMike & Dee ShermanPat ShermanEvelyn E. ShielWayne & Kathleen ShustromKaren & Tom SibenallerJulie A. SichlerLillian T. SiebenalerLynn C. SiebenalerAndy, Jim, Carol Siefert

& Sharon WickaJudy M. SieversGloria SiewertBarbara SimmonsLois SimonsBarry & Earlene SimonsonBarb SimsCaroline SinesDawn SingerMax & Betty SingerJim & Barb SkeelsJean SkimeMichael J. SkrochAlbin & Nancy SlabySteve & Barb SlaggieTom SlaggieDarryl & Sue SmelserKeith & Leah Marie SmelserAl Smith

Ellen & Brent SmithMr. & Mrs. Gary SmithGene & Barbara SmithJerry A. Smith & Susan Clouse SmithJustin SmithRose M. SmithThe SmithsCarol SnidarsicCathy M. SnyderDawn Snyder FamilyArlene L. SobeckGene SobeckMarion G. SobottaSOFA CommitteeClarice B. SolbergLilly G. SomersSometimes 8Phillip C. SonnenbergSoporex, Inc.Bill & Becky SorannoCatherine B. SoromBetty SpaldingBeverly A. SpandeLynn Orphan Speed Art & Jeanette SpeltzBev SpeltzCharlotte & John SpeltzDon & Rosie SpeltzHerbert SpeltzKelly & Carolyn SpeltzPete & Maureen SpeltzBridget SpencerLillian E. SpencerCarol SpitenRick & Jami SpitzerTim & Carol SpringKathleen & Bill SquiresRuth SquiresAlan StachowitzKeith StachowitzDonna StackhouseEleanore StahlPhyllis StaigeShirley M. StanfordJames StanislawskiRaelene R. StanislawskiDennis, Sue, Tim, & Olivia StarkHeidi StarkSis StarzeckiBarbara A. SteeleMary SteffenhagenSondra & Wayne SteffenhagenWarren, Krist & Brecken SteinfeldtJerry & Jo StejskalArlene StenderGetty M. StephensCalvin StettlerCrystal Stevens & FamilyJoy & Joel StevensRon & Diane StevensJeff & Kathy StierShirley StockShelly StockhausenRita R. StollTerry StolpaLarry & Christine StoltmanLeona StoltmanCarol Heyl & Don StoneMary T. StoosLaura StoverRuth, Mark, & Will StreaterBruce E. Streng

Page 30: Winona Health 2008 Annual Report

30 | Winona Health Community Report 2008

Randy & Christine StreukensRosemarie StrongKaren, Chris & Michael StuartJames & Ann StueveMary Lou StutzkaJudy StybaRay & Marge SultzeSugar Loaf Ford Lincoln MercuryDick & Barb SulackMaureen & Larry SuttonMary E. SwartAunt SydneyCarl & Katherine SzczesniakT. R. Hennessy Family Charitable TrustTakeda Pharmaceuticals

North America, Inc. & AffiliatesJeanne & Steve TanamachiCarol TarrasClay & Cherisa TempletonDavid & Brenda TerpstraMary TeskaBill Tews & Phyllis BrynestadTom & Diane ThatcherDon & Vange ThaldorfAlice F. TheisJean H. TheisJohn F. TheisLinda L. TheisMary Ann TheisShirley A. TheisShelly L. TheisenWally & Leona ThieleMarian Thiewes

Bonnie ThillRita E. ThillSusan ThilmanyKevin & Sharon ThodeHarley & Edith ThompsonJoel & Sue ThompsonLorraine ThompsonSharon ThompsonTim & Schelly ThompsonDavid & Vicki ThruneMr. & Mrs. Ray ThruneAl & Bonnie ThurleyLavonne M. TibesarYvonne M. TindalHoward & Betsy TobakScott & Sharon TollesonDorothy TomashekHoward & Patte TomashekFrank TookAlice T. TorgersonNancy ToulouDave & Karen Trickett Fund of theWinona Community FoundationHilda TrochtaBela TrubacekBrenda, Fred, Chelsea, & Nicole TryanDelwin & Sherrie TschumperEdith & Byrle TschumperBernice TuliusMarion TuliusGloria K. TulliusJoan TulliusBrad Turner & Ellyn English

Harriet A. TurnerDr. Scott & Kathy TurnerDavid TvetenHarriet Tweedy & FamilyUCare MinnesotaUnited Methodist Women - WinonaUnited Way of the

Greater Winona AreaMary & Jim UphoffKaren & Ed UrbickJune UrnessFrank UtechtPauline R. UtzingerV.F.W. Ladies AuxiliaryElaine S. ValentinePeggy VanderwerfDolores VaughnJack & Bonnie VaughnPenny & Kenneth VenusTeri VerbeetJudi Veronese & Lois StreichMatt & Lyla VetterGordon & Gloria VickLisa J. ViethStuart B. VirnigGreg & Mary VolkartPatti VolkmanRobert Von RohrJanis VoseGrace & Duane WaadevigJoe & Audrey WachowiakMildred WachowiakBeth A. Wadewitz

Donald J. WadewitzLinda & Mike WadewitzDavid & Nancy WagnerMark S. WagnerMr. & Mrs. Charles WaldoKay & Peter WalshJessica WalskyPaula J. WalterKris & Scott WaltersMarlene & Jake WaltherMrs. Don Walz, Sr. & Don Jr.Jack M. “Butch” & Barb Walz, Jr.Jack N. Walz, Sr.

Patricia A. Wanek

Ed & Dorothy WantockBetsie WardJoyce M. WarnkenDawn WarrenDavid & Vicki (Harris) WasonKaren A. WatersWatkins IncorporatedBart & Emerine WeaverNorm WeaverRoger & Mary WeaverIan & Dawn WebsterEileen WedgeDale & Lise WeegmanLouise WeeseJoan B. WehlageRichard R. WeilandtSue Schain WeinerDave & Bette WeinmannJim & Pat WelchJoe & Kara WelchWenzel FamilyMargaret A. WeraGladys Wershofen, Sandra Koraff,

& Jeffrey WershofenRita J. WesselLoretta WestlundJean A. WhalenJeanne WhetstoneJerry & Judy WhetstoneMary WhillockArlene WhiteSharon Wicka &

Andrew Siefert FamilyBob & Jan WieczorekMary & Bill WieczorekRosie & Jim WieczorekHolli & Mark WieserStacy WilhelmBob & Janet WilkeDick & Jaci WillVivian WilleChuck & Claire WilliamsLaurie WilliamsAnn WilliamsonKaren WilliamsonNancy & Lloyd WilliamsonMary L. WilmaChris & Tom WilmotEunice B. WilsonMarvin & JoAnn WilsonRuth E. WilsonWiltgen FamilyRosemary A. WinczewskiJoe & Vicki WineskiBob & Virginia WinestorferWinmar Sleep CenterWinona Agency Employees

Residents of Winona Arms Apartments

Winona Community FoundationWinona Eagles, Aerie #1243Winona Elks Lodge No. 327Winona Fire Department

Relief AssociationWinona Health Auxiliary VolunteersWinona Health ECG & Respiratory

Care Depts.Winona Health EmployeesWinona Health Valet ServicesWinona HimsWinona Kiwanis SunrisersWinona National BankWinona Rivertown Lions ClubWinona State University

Think Pink EventColette WodarzGreg & Katie WohletzChris WojciechowskiDolores WojciechowskiFran WojciechowskiMary E. WojciechowskiDuane & Edwina WolfeMarge WolfeMarvin & Pamela WolfmeyerMary & Jane WolframAlma M. WollinWomen of Purpose Fund of the

Winona Community FoundationWomen’s Fellowship of First

Congregational ChurchCecelia WondrowConnie WoodMr. & Mrs. Kenneth WoodenPat & Ron WoychekWarren J. Wunderlich & Romadel RianXaisoua XiongJim YoungsHelen M. ZaborowskiJim & Toni ZaborowskiMary June ZbylickiKim Dehlin ZeiherIda M. ZellerSusan & Brian ZellerJerry & Joan ZenkeDavid & Theresa ZiegeweidIla ZiemanBecky & Brad ZittelNancy & Terry ZittelBrian & Julie ZmolekThomas Zolondek

In Memory

Betty M. AcheffBecky AndersonJan Wanek

Dorothy H. AhrensGary & Renae AhrensHelen M. AhrensJohn & Cindy AhrensLori R. AhrensRobert V. AhrensMr. & Mrs. Roger AhrensJill M. BarrientosJames & Carolyn BruhaCommunity Memorial HospitalPatrick & Carol CunninghamRon FuglestadPatricia L. HarrisMaurine & Walter HolzworthM. Jerome Nauman

I had been on my way to a Mayo rheumatolog y appointment when I

faded a bit in Lewiston. I had my choice of being transported from there to

either [another hospital] or Winona Health, but the decision was not a

difficult one. This hometown care becomes a factor of increasing import to

me in our modern-day health care delivery system. While I've always been

grateful that we work well with the out-of-town specialists when necessary,

I continue to value the personal touch we all receive from our friends and

neighbors here who deliver high quality, compassionate health care to

patients when we need it.

From the nurse practitioner at Lewiston Clinic to the EMT in the ambulance

to the care I received in the Emergency Department and ICU, I could not

have been treated with more concern and respect. Having “A Friend for Life”

close by becomes an even greater comfort to those of us closer to the end of the

spectrum than the beginning. But as WH fulfills its “cradle to grave” mission,

we celebrate our high quality health care with a hometown touch delivered to

people of all ages.~Sue C.

Page 31: Winona Health 2008 Annual Report

Winona Health Community Report 2008 | 31

Donna M. PeplinskiPleasant Green Townhouse

AssociationMilton & Clinton RonnenbergDonna Sammann & FamilyJerry SchneiderSchott Distributing CompanyLillian E. SpencerF. Craig & Dianne Zeches

Arvilla A. AlbrechtCommunity Memorial Hospital

Vayden S. AndersonSusan J. DayJoyce O. Locks

Winnie ArmitageMark & Barb Pozanc

Marian I. AuerJoy & David Schmidtknecht

Judy BainCletus A. Hanson

James N. BanickiDorothy BanickiMark & Barb Pozanc

Theodore M. BarrDonald & Ruth MargDuane & Patte PetersonJeffrey & Pam Prenatt

Edmund V. BartzPearl Prudoehl

Walter BauerJerry & Corrine Grochowski

John ‘Darby’ BeckJulie & Rick GalewskiJoseph & Susie Nienow

Sadie BeirneWilliam & Sadie Beirne Family

William BeirneWilliam & Sadie Beirne Family

Kenneth C. BenterJune & Ron Hawley

Dorothy A. BergerFred & Carol BuseCharlotte & Ramon McElmuryJeff & Kitty Molitor

Bert BeyerstedtBarbara Ramer

Ted Biesanz, Sr.Les & Vi BoelterAlan & Carole NelsonDonna M. PeplinskiBarb & Steve SlaggieMary & Bill Wieczorek

Leona BiniusShirley & Jim Engbrecht

Evelyn BohriJoan & Joseph GreshikJim & Doris KillianRainy GrieselRuth & Pat LeahyCharles & Sandra Wunderlich

Vincent J. BolandAshley Furniture Industries, IncMary A. BolandSteven & Theresa BolandSally BublitzSharon Budnick

Philip & Janis ConwayPat & Joan CostelloCharles & Anita MettilleAnn TylerJan WanekWanek Vogel Fnd Eq AgencyNancy A. Zittel

Dr. Doug BoyerDr. David & Betsy Rowekamp

Verona C. BradfieldPat & Jerry HaessigBeth & Jim O’DeaFyrn O’DeaKay O’Dea

Josef Alois ‘Wisi’ BraggerCommunity Memorial Hospital

John W. BrandSharon Budnick

Michael J. BrandSharon Budnick

Fern BrandtSandra & Bruce Bauer

Laura BrandtSandra & Bruce Bauer

Elmer A. BrommerichBoomer’s Quality Plumbing

Esther BrooksAnonymous

Jo Dee BrueningPeter Bruening

June BublitzSharon BudnickCarol A. Byrne

Hazel G. BuegeThe Family of Hazel BuegeRainy Griesel

Phyllis M. BuegeCommunity Memorial HospitalSteve & Candi KohnerLaurel & Robert MuellerKay & Peter Walsh

Leslie J. Burch, Jr.Robert & Barbara AllanGayle & Maryanne Anderson

Georg BurchCandlewood Townhome AssociateCecilia & Randall GotzTom & Margaret GrahamDavid C. HohensteinMary A. KintzleKenneth & Barbara LundeenDora SchwartzMr. & Mrs. Les SchwartzCynthia TimmIsabelle Timm

William BurkBev Engel

Irene CalekAlice Matts

Jerry CeriseBernice Gates-Parkin

Doris M. CerneyDebbie & James DillingPhylliss Mae JohnsonMerchants BankAnn SchultzJoanne & Don Thiesse & Lori

Ruth ChurchPeter & Joanna Berhow & FamilyAndrea ChurchRoger ChurchThomas & Laurel Church & FamilyDennis & Sandra Kiehne & Family

Clifford ClovningMary & Larry Gutknecht

Mildred L. ClowPam & Al Mueller

Monica L. ConwayJudy & Ron BensonChuck & Karen BleessSandra & Craig BrooksSharon BudnickMargaret & Gerald CadaGloria & Karl ConradPhilip & Janis ConwaySue & Jack CornwellDiana CyertR.J. & Jane DornJerry & Judy DybaCarol & Le Roy DybingJim & Gretchen ErwinPeter & Mary FaberO.J. & Karen Fawcett

John & Pat FerdenGene & Lois FrankDavid & Jeanne FuginaBernice Gates-ParkinCharlotte GepnerC. J. & Bleva GrajczykJoan & Joseph GreshikSteve & Sandee GrulkowskiNancy & Patrick HullJim & Barb JabroskyArtie & Tami JohnsPhylliss Mae JohnsonCecilia B. KeelingBob & Marlene KohnerCandi & Steve KohnerHolly Jo LechelerDorothy & Francis LosinskiBetty M. McNallyNora Lee & Fred NaasLeon & Donna NesbittDuane & Patte PetersonEunice RihsBetsy B. SawyerJim & Sheri SchellBonnie & Richard ScottBrenda & Bryan ScottDawn E. SnyderLillian E. SpencerSharon M. SummersJerry & Sandi Van HoofMildred Wachowiak

Ron H. CutliffDoreen BengtsenJacquelyn A. BlahnikAna ContrarasLinbeck Group, LPKarine PrukaKelly Rizzo

Walter E. DavisCommunity Memorial Hospital

Neal DeckerAl & Debbie Greenwood

Dr. Daniel DegallierDr. Scott & Debra BirdsallBetty J. BreitenfeldtSharon E. BudnickCarole & David ForestJim & Shannon HanzelJanice & Robert LeeDr. David & Betsy RowekampDr. Charles & Judy ShepardRick & Jami SpitzerKay & Peter Walsh

Rudolph “Rudy” DietrichLois M. ChristensenLinda & Steve FixWalter & Dorothy GilbertsonCarolyn & Dennis GoplenPaul & Eleanor GrieselGary & Lois HalversonHarold & Carolene JacobsonLeroy & Lynn JasnochMary & Jerry LoweryNancy L. SchultzKathryn & Paul Weiner

Bernice DingfelderJoan & Joseph GreshikBeth Nelson

Ididn't like having to have surgery, but the nurses took very good

care of me and they were really friendly!~Apryl B. (age 9)

Page 32: Winona Health 2008 Annual Report

32 | Winona Health Community Report 2008

Willard “Bill” DittrichCommunity Memorial HospitalJane Dittrich

DeWayne A. DoebbertCommunity Memorial Hospital

Lowell DoenierBev Engel

Gertrude (Trudy) DonovanConway & Beth EltonTom & Chris Wilmot

Lu Ann F. DuffyFran & Jean Dzwonkowski

William DuffySharon BudnickChris Whetstone

Marie E. DunnJudy AlexanderKatherine & Gerald CalengorEdward & Michelle DauDick & Suzanne DunnMargaret EngelFirst Congregational ChurchDonald & Jean FlorinCheryl KrageCharles & Anita MettilleNatural Resource GroupJohn & Norma PiersonLillian SpencerTodd & Debbi SpencerWayne & Sondra SteffenhagenAllan & M. Sue StorkWilliam & Karen Warmack

Leona M. ElliottBetty Breitenfeldt

Joseph P. EmanuelJohn & Penny BreitlowBob & Susan BriggsMargaret M. ClausKaren & Dennis ClevelandJeanette DrakeThe Family of Joseph EmanuelGene & Lois FrankMarian HopkinsDaniel & Dorothy HoytKevin MahoneyCurtis & Barbara MihmRichard & Eugenia MoeAlice NeitzkeArlene NeitzkeDonna M. PeplinskiBetsy B. SawyerStewart & Kay ShawLillian E. SpencerBarbara A. SteeleJohn & Martha WalskiNicholas & Nancy Whaley

Victor W. ErdmannKent & Dawn Erdmann

Maryann EricksonRTP Company

Miriam ErwinMichael & Ann* BruderCommunity Memorial HospitalJune & Ron HawleyWayne & Meri-Ruth PflughoeftBruce & Mary ReeckDr. Thomas & Bonnie Retzinger

Robert & Rachelle SchultzDr. James & Mary TestorJudy & Ron TheisChris & Tom Wilmot

Dolores M. EwingMichele & Ivie Popplewell Family

Scott FarmanJudy & Angus Callender

Mark FullCommunity Memorial HospitalParkview & CMH Pharmacy Staff

Mary Ann FullCommunity Memorial HospitalParkview & CMH Pharmacy Staff

Allen P. GappaCarol A. ByrneCommunity Memorial HospitalMarty & Debbie GappaDian F. GappaScott & Sharon Tolleson

Geoff GardnerJoni & Ted BensonSharon BudnickCommunity Memorial HospitalRobert & Erika GilbertsonMark & Barb Pozanc

Barb A. GernesBeth M. BergmansElizabeth G. BoyerDaniel De Cook & Magdalana

Donovan-De CookRebecca & Steve DemmerRoger H. GanserGroffrey & Kristin HjerleidJolene Hjerleid & Peter BuchmanKristin & Groffrey HjerleidAmy & Dennis KunkelManuel & Julie PenaJohn Petry & Kyle Gernes-PetrySteve & Darlene RichardsonSue E. RothschildShari A. TjossemAlan & Susan Utesch

Donald H. GeronimeEvelyn Ecklund

Carol D. GerthKatherine KulasAlice NeitzkeArlene Neitzke

Esther GierhanCommunity Memorial Hospital

Pharmacy StaffDave & Maryann ForsytheArlen & Marla Gall & FamilyDiane & Stanley GierhanParkview Pharmacy StaffTom & Vicki Witt

Martha Witmer GieseMartha Witmer Giese Family

Eugene W. GileChris Whetstone

Grace Rote GordonAnonymous

Earl K. GravesJudy BensonWayne Benson

Jean & Fran Dzwonkowski

Richard & Eugenia Moe

Joseph S. Greshik

Vicki & Dennis Decker

Bev Engel

Gary & Ellen Evans

Lorraine Glanzer

Joan & Joseph Greshik

Kenneth & Lois Haeuser

David & Janeen Melmer

Roger & Ramona Metz

Reinarts Stained Glass Studios Inc.

Robert & Rachelle Schultz

Michael & Jane Voelker

Doris M. GrzybowskiDuane & Patte PetersonMark & Barb Pozanc

Delores GuentherBev Engel

Ruth H. GustavsonBob & Virginia Winestorfer

Ella GuyonRoma AndersonTom & Linda AnesiEllen AppelMelvin & Donna ArcandVi BalducciIrene Battye & Ramona HegstromJim BattyeRobert & Sandra BattyeAngie BorkSandra & Craig BrooksShirley A. BrooksCochrane-Fountain City SchoolsCommunity Memorial HospitalMichele J. CummingsVicki & Dennis DeckerDiane DobrzenskiJerry & Connie Dobrzenski FamilyMuriel & Paul DouglasMary Ann DuellmanJulia DwyerTom & Beth EdeStephen & Nancy EmmettBev EngelDave & Jean EvansGary & Ellen EvansMarjorie H. EversonMarian FarnerLaurette FlorinKyle Fons & TracySue & Rick FonsEnda B. FriedAlethea H. FuginaJeanne & David FuginaLorraine GlanzerLynn A. GreenJennifer GreshikJoan & Joseph GreshikEleanor M. GriffinKatherine G. GriffinRobert & Lois GroopEd & Mary HelmuellerDon & Yvonne HeroldGeorge W. JeffreyJoe Kaczorowski & Kalene EngelMarj & Bill KammuellerCharles & Mary KirchnerShirley & Claude KleinRuth & Pat LeahyLillian & Emmett Long

Ria & Orin MidtlienShirley A. MillerHeather R. NelsonJ. Robert & Jeanne NelsonOnalaska Pupil Services Building StaffRonald & Patricia PavekVirginia & Charlie PrussingChristine & John RamirezPolly & Merle RatzKenny & Mary SalweyBert & Ruth SchaffnerSue & Dave SchaffnerJudge Gary & Shelby SchlossteinLucile B. SchneiderFrank & Janet ServaisElizabeth & Kevin SmithStephan M. StacyChristine B. StoaGladys M. StoryKathy SundquistDelores SutterJacqueline J. SwanBela TrubacekRay & Marilyn ViitalaPeggy & Gerry WojchikJohn & Judy WolfeCarole & John Zierden

Eleanor M. HainesLaurel & Robert Mueller

Bob HaneyRobert & Duella Murphy

Linda W. HassHazel Casey

Willfred C. HaugFamily & Friends

Ray G. HaunJoyce O. EhlersDavid & Carole FratzkePatricia J. Squires

Elaine R. HauserCommunity Memorial Hospital

Merna B. HazeltonKaren & Dennis ClevelandLois & Ted CzaplewskiFraternal Order of Eagles

Ladies AuxiliaryVictor & Linda ErdmannRobert & Kathleen HazeltonRoy & Mary Lou HazeltonPatricia J. HeinJon & Carolyn KosidowskiMary Ann & Keith OlsonTom Sawyer & Connie MettilleDavid & Janet SeboMichael & Amanda WeilandtKay B. WhetstoneSteve Zolondek

Marilyn HeinFran & Jean Dzwonkowski

Ethan E. HendersonCommunity Memorial Hospital

Harold HerberCommunity Memorial Hospital

Michael HethDennis & Lisa Coon

Betty HildebrandPatty HaackRichard Hildebrand

Mary & David LarsonJackie Overkamp

Lillian HildenCommunity Memorial Hospital

Edna HobbsBev EngelLois LaufenburgerBeth NelsonMarcia & LeRoy Wantock

Lyle HortonCommunity Memorial Hospital

Rena HotoppSandra & Bruce Bauer

John J. HowriganGabriel & Mary Liegey

Arvilla M. HundFran & Jean Dzwonkowski

Donna HuwaldMary & David Larson

Lauretta JahimiakCommunity Memorial Hospital

Darrell D. JenkinsonVerne & Darlene BartelsonRobin & Jeff JandtIrene Langowski

James J. JeresekCarol A. ByrneGloria & Karl ConradHelen E. DaviesTom & Margaret GrahamGloria HassingerMark & Barb PozancBob & Rosemary Shoup

Dr. George JoyceMary S. Joyce

Julius J. JustinChris Whetstone

Kenneth F. KaferThomas & Sheila AbtsRuth BradfordJack & Maureen DrayMary Ann DuellmanEthel M. Kelley & Paul KrumholzJoseph & Denise KishElaine M. Krumholz-SpikaLinden & Carolyn LarsonDorothy McPhersonRichard & La Vonne MikrutRose ObenchainSigrid PerrinRuth A. SchaffnerJames & Marilyn ScholmeierConnie & Gavin Strand

Darlene KaiserMichael & Ursula BarrieChristine & Lance DuellmanLori & Ahmed El-AfandiWilliam & Sally JungePatrick & Amy KaiserScott & Suzanne RobertsDorothy Zeches

Verne M. KaliherALM Holding Company/MathyConstructionYvonne & John Foegen

Page 33: Winona Health 2008 Annual Report

Before there was a gift shop in Community Memorial

Hospital’s main lobby, there was a tiny gift shop off a

corridor founded by dedicated volunteer Glady D. Miller.

Glady was a generous person who selflessly gave of her

time. When she died in 1980, her husband Rudy knew

she’d want to support the gift shop’s expansion.

Thanks to the couple’s

philanthropic spirit, the gift shop

was named for Glady in January

1981, and in January 1983 the

new shop opened in the

hospital’s main lobby.

Today’s gift shop chairwomen

follow in the footsteps of Glady

and original gift shop organizers

Irene Renk, the late Rita Sullivan,

Faye Kiekbusch and Alice

Sheridan. It takes countless volunteer hours to run the

Glady D. Miller Gift Shop, which is organized today by

Diane Barge, Mary Brenno, Carole Matejka and Jan Wanek.

They handle gift shop purchasing, pricing, displaying and

bookkeeping. Each of them says that gift shop volunteering

is as much a gift to them as it is to others.

“Volunteering gives me a purpose to get up in the

morning,” said Jan, who added with a laugh, “And I’m a born

saleslady, so I especially love volunteering in the gift shop.”

Carole agrees: “I love volunteering…it’s a lot of fun, with

this group especially. And it feels good to know we’re

accomplishing something to help others.”

Diane added, “Volunteering here is a good use of time

and effort. I love creating gift shop displays and planning

Holiday Happiness,” which

transforms the hospital’s third

floor into a holiday wonderland

for several days each November.

“As you grow older,” said Mary,

“you need to stay active and in

contact with people. The people

I work with through volunteering

have become such good friends.

We all get along; we work well

together; and we laugh a lot.”

All four women agree that carrying on Glady’s legacy of

giving is as important as the personal reward they receive

from volunteering. “When we donate the gift shop profits

each year, we all know what we’ve been working for,”

noted Mary. “It’s ultimately a gift to enhance healthcare

for our community.”

A legacy that’s truly a gift

Winona Health Community Report 2008 | 33

Diane Barge, Mary Brenno,

Carole Matejka and Jan Wanek

carry on Glady D. Miller's

legacy through their

work in the Winona

Health Auxiliary's Glady

D. Miller Gift Shop.

Between 1979 and 2008, the Glady D.

Miller Gift Shop and Holiday

Happiness have given more than

$650,000 in proceeds to benefit

community healthcare.

Page 34: Winona Health 2008 Annual Report

34 | Winona Health Community Report 2008

Dick KaminerSharon & Brian Budnick

Reuben & Lily KasteElsie L. W. Kaste

Sandee KatulaCommunity Memorial HospitalScott & Barb FabianParkview Pharmacy StaffWinona Health Materials

Management Co-workers

Jacqualine Joyce KeenanEmily B. CampbellJudith C. Bautch

Douglas J. KellerParkview Pharmacy GangJoseph J. KellerCommunity Memorial Hospital

Maxine KieferJudith M. Plock

Albert E. KingDon AlmanChris AntoffJean & Mark BambenekRoxann GilsonIsabelle T. KingGerry PreckowskiMary Jane ReedFran SchmidtShirley A. TheisDonald & Joanne ThiesseNancy & Terry Zittel

David KissingerCletus A. Hanson

Kenneth R. KleistFamily & FriendsKathleen M. GerthSusan Landowski

Teresa A. KnutsonJune & Ron Hawley

Arlene J. KohnerJudy BensonJenny BushmanFaye FlynnTerri HessonFlorence M. KohnerTom KohnerDonald & Jean NadeauAlbert W. Smith, Jr.Katy & Matthew Smith

Marie KowahlCathy Fangman

George Krage, Jr.Jill M. BarrientosCommunity Memorial HospitalTami & Kipp EckertRobert & Erika GilbertsonBruce & Janice HaremBrent & Autumn HerberTess & David HolzerShirley & Joseph KamrowskiCheryl & Paul KrageGeraldine F. KrageJack & Dorothy KrageBeth NelsonJeff & Robin PetersonMark & Barb PozancEllie ShannonBarb & Steve SlaggieBeverly & Robert SteinRobert Stephens FamilyHarvey & Sherri SteverTammy & Bill StieverCarole & Eldon ThomasJames & Barbara WaltersJudy & Jerry WhetstoneDick & Jaci Will

Ruth KukowskiNick & Kendra GransethRandi & Bill Reinarts

Max V. KulasLorraine E. BauerMickey Kulas

Roger KulasMichele & Ivie PopplewellLarry & Christine Stoltman

Karen M. KunceCommunity Memorial Hospital

Marian LambertCarolyn & Phillip Larson

Gary LaPointJack Andresen

Hazel LarsonLynn M. Sprain

Margaret LauerBud & Becky Baechler FamilyMary P. MikrutBeth Nelson

Richard LawrenceCommunity Memorial Hospital

Harold J. LiberaLes & Vi BoelterCommunity Memorial HospitalConway & Beth EltonDr. L.J. & Ramona English

Norven H. LockwoodCommunity Memorial HospitalJulie & Rick GalewskiChris Whetstone

Melvin LoerchCommunity Memorial HospitalBev Engel

Helen LorenzMary Freeman

Mildred LoretzBev Engel

David Mahlke, Sr.Dr. Daniel & Mickey BarrJim & Gretchen ErwinRobert & Erika GilbertsonChuck & Patty NuzumCherre & David Pye

Jay MartinDr. L.J. & Ramona EnglishJoan & Joseph GreshikBud & Karen NystromSusan & R. Peter Roehl

Phyllis McClenathanCharles & Barbara BassDean McClenathanDenise McClenathan & Rob Hard

Donald W. McCormickSharon Budnick

Eric McElmuryScott & Suzanne Roberts

John L. McGuirePatricia A. McGuire

Margeret McGuireCommunity Memorial HospitalPaula & Robert Drumm

J. Ray McNallyVerne & Darlene Bartelson

Velma MelcherBrad & Kathy BenkeHenry BenkeSusan K. BenkeBob & Susan BriggsDee & George CipovCommunity Memorial HospitalJon, Cathy & Andrea HatleliMarlene & John KaneMargaret LambertCarolyn & Phillip LarsonRich & Bev LindsethJackie J. MahlkeBob & Laurel MuellerBeth NelsonBarbara PellowskiLynn & John StansfieldJudy & David StoltmanLeona H. StoltmanJoseph P. WatkowskiKaren Williamson

Robert ‘Bobby’ MerchlewitzCletus A. HansonDelores MerchlewitzMarilyn B. Olson

Joyce Alma Marie MiesbauerJack AndresenBarb & Jeff BrezaJim & Gretchen ErwinHeather EversonRainy GrieselRobert A. Hoodecheck

& Suzanne JelenseCarrie MiesbauerMark & Barb PozancBetsy B. SawyerBeverly & Robert SteinJerry & Sandi Van HoofWinona National Bank

Charles K. MillamGloria M. AmesRussell T. ChurchCheri & Patrick Dienger

Shirley & Jim EngbrechtSharon J. KaczorowskiMerchants BankCharles K. Millam FamilyDon & Lori RiversJohn & Janet RuggebergJulie A. SchoenerBrenda & Bryan ScottDr. Charles & Judy ShepardJerry & Sandi Van Hoof

Ben & Adith MillerLarry & Christine Stoltman

Benjamin A. MillerSteven & Laure Maki

Stuart MillerGayle B. GoetzmanCletus A. Hanson

Alton F. MorkenMary Lou & Richard BaylonRay & Colleen CenfieldCommunity Memorial HospitalConway & Beth EltonDale & Lynn EngravJulie & Rick GalewskiRoger & Ginger GlendeRichard IversonBetty L. JohnsonBob Kierlin & Mary BurrichterLeighton & Joan KragnessJohn & Ramona LitcherMarlys M. MorkenMarlin & Linda PetersenJean RoseDiane & Frank Wohletz

Evelyn R. MotschkeFriends & Family

Mary M. MullenCommunity Memorial HospitalScott & Barb FabianKatherine KulasMaterials Management Staff

My Children, Karla,

Kalene & KevinBev Engel

Curtis D. NealBetty Bergler

Linda O. NelsestuenDonna J. Ernst

Donald B. NelsonDawn & Kent Erdmann

Robert NelsonCommunity Memorial Hospital

Thomas NelsonHelen E. Davies

Jim NervigGloria & Karl Conrad

Char NeslerCommunity Memorial Hospital

Honora M. NeslerCommunity Memorial Hospital

Jean M. NettMarna L. & William H. Stevens

Karen Newman-PriceCommunity Memorial Hospital

John N. NoeskaMark & Barb Pozanc

Thank You!

Big Brothers Big Sisters

of Greater Winona

Family Medicine of Winona

Habitat for Humanity

Lewiston-Altura Community Education

Minnesota Marine Art Museum

Project FINE

Project Get Outdoors

Rushford-Peterson Schools

United Way of the Greater Winona Area

Winona Area Ambulance Service, Inc.

Winona Area Public Schools

Winona Daily News

Winona Family YMCA

Winona Park and Recreation Department

Winona Post

Winona Radio

Winona Volunteer Services

Partners:

Page 35: Winona Health 2008 Annual Report

Winona Health Community Report 2008 | 35

Wayne R. NoeskeHelen E. Davies

LeRoy NordengFran & Jean Dzwonkowski

Clara P. O’BrienScherrie Foster & Peter Van DykenMerchants BankBonnie J. Sadowski

Elmer OllhoffWinona County Old Settlers

Association

Norene OppriechtJohn & Penny Breitlow

Anita R. OrzechowskiBoomer’s Quality Plumbing

Joseph OrzechowskiBoomer’s Quality PlumbingCarol & Thomas Sauerer

Ruth OslundCommunity Memorial Hospital

Scott A. ParkerCommunity Memorial Hospital

Josephine ‘Josie’ PehlerCommunity Memorial HospitalMark & Marie Gernes

Marilla PehlerCommunity Memorial Hospital

Avonelle PelofskeSherrie & Charles KnoppCharles & Anita MettilleJaci & Dick Will

Loren PelofskeDoris A. AndersonLouis CzarnowskiAudrey & Henry DeblonMarlene & Charles FlanaganHeidi JoyceCharles & Anita MettilleMarjorie & Ralph PerryDonna & Donald PetersonMartin & Polly RenkBeverly & Robert SteinJudy & Jerry WhetstoneJaci & Dick Will

Bernard C. PlacheckiDonna M. Peplinski

Robert J. PlinskiSharon E. Budnick

John F. PozancDuane & Diane BohnTraci & Lee JensenBarbara PozancIrene C. Pozanc

Isabelle J. ProchowitzMargie Krause

Clarence PrudoehlPearl Prudoehl

May PrudoehlPearl Prudoehl

William PrudoehlPearl Prudoehl

Marlon ‘Johnny P.’ PrzybillaCommunity Memorial Hospital

Joan PuetzDorothy BanickiMary Jo DuellmanChuck & Patty Nuzum

Shirley RamerWinona Postal Employees

Margaret E. RedigCommunity Memorial HospitalArdell DoeringKathy Foley & Sam SheaGundersen Lutheran Medical CenterJim & Shannon HanzelCharles & Anita MettilleWilliam & Rebecca MitchenerJames & Lois MorcombDonald & Delores RakstadJane M. RedigKathy & Robert RedigTina Shea

John A. Reszka, Jr.Lillian E. Spencer

William H. Rickoff, SrConway & Beth Elton

Barbara T. RiversAnn E. Baker, Chanda & Erica Koby,

& Danny RiversIsabelle Baker & Norman Von HadenNorman BakerGary & Marilyn Grob

Jason RofflerJennifer & Jamie Nogosek

John A. RohrerElaine M. Rohrer

Elmer RoteAnonymous

Victor ScheweMerlin & Pat EllinghuysenMickey KulasBob & Virginia Winestorfer

George E. SchneiderKathleen & Dan BlaskoMarcia & Arnold BoeseDuane & Diane BohnSheri BrandvoldCynthia S. BurtLawrence & Cynthia BurtCommunity Memorial HospitalMaryann R. FrietscheJoanne L. GilbertsonRichard & Leslie GordonTom & Margaret GrahamGerry & Kathleen GundersonKeith & Marie HolmquistPhilip & Julie KishLori A. LisowskiMike & Lynda MartinMike & Janice NascakPeter & Mary NelsonRick & Michele NesterJoseph & Susie NienowBob & Geri QuinlanLeslie Randall, III &

Barbara Hight-RandallSue RiversCraig & Paula ScheevelElaine & Henry ScherdinJerry SchneiderRobert & Cheryl SchroederDon Snider

State Farm Insurance – Jack Warnemunde

Mary Ann TheisRon & Judy TheisKay & Peter WalshJames E. Youngs

John SchuhCecilia (Sally) M. Schuh

Sophia SchuhCecilia (Sally) M. Schuh

Robert SchulerRainy Griesel

Loretta W. SchultzDon & Karen Schultz

Roy E. SchultzJean Schultz

Hilda C. SelmerDick & Jaci Will

Leroy M. SennRoxanne & Doug BorkowskiCommunity Memorial HospitalMary Jo DuellmanBev EngelMary Ann Senn

Roma Lee SingRoger & Carol BuegeCraig & Anita MuellerBob & Laurel Mueller

Robert L. SkappelCommunity Memorial HospitalBev Engel

Eugene SlabyJoy BuehlerCommunity Memorial Hospital

Shirley M. Sobeck

Community Memorial Hospital

Carole & David Forest

Audrey J. Smith

Carol Snidarsic

Randy & Deb Sobeck

Eileen Wedge

Charlene Speed

Scott & Suzanne Roberts

Phyllis M. Stever

Helen E. Davies

Fran & Jean Dzwonkowski

Norm Weaver

Mary ‘Connie’ Stiever

Community Memorial Hospital

Tammy & Bill Stiever

Dragcia StjepanovicLou Anne Schwarz

Merle StoaCommunity Memorial HospitalRobert & Erika GilbertsonDuane & Patte PetersonGerri & John Taylor

Roland StoverLaura Stover

Bernie SulaBob & Virginia Winestorfer

Dorothy SwensonWayne & Meri-Ruth Pflughoeft

Gertrude TeskeyFran & Jean Dzwonkowski

George J. ThilmanyBeth Nelson

John R. TorgersonCommunity Memorial Hospital

Dan Trainor, Jr.Susan & R. Peter Roehl

Dorothy TumlinsonAl & Debbie Greenwood

Earl TumlinsonAl & Debbie Greenwood

Sanford S. TylerBev EngelSharon J. KaczorowskiMelrose-Mindoro Area Schools

Rory N. VoseRose & Horace AndersenMaxine E. AndersonDiane BargeJoyce B. BeardWalter & Bunny BennickAngie BorkGail Bradbury & Bernie FrischCarol A. ByrneMarcia & Bill ChaffeeDee & George CipovBetty J. DolentzPaula & Robert DrummFran & John EdstromJean S. EnglerVicki EnglichRuth & James EricksonCarole & David ForestCal & Arlayne FremlingBernie Frisch & Gail BradburyCarol & Warren GalbusSusan GannawayCarolyn & Dennis GoplenNorma J. Grausnick

I would like to convey my gratitude and that of my family for the

care shown to me on admittance to the CMH emergency room. On

admission by a very caring, professional nurse, she noted a change in

my condition and quickly transferred me to a treatment room.

I immediately realized that I was in the hands of an efficient and

professional medical team. You saved my life!

As I progressed to ICU, I encountered a great group of nurses who

watched me like a hawk on the monitor but were always ready to

explain tests and procedures. Thanks to a very busy doctor who

treated me with care and concern.

I am proud to support our Winona Health facility and its dedicated staff.

You are a great team. Thanks and God bless you all!~Enda F.

Page 36: Winona Health 2008 Annual Report

Joan & Joseph GreshikMarilyn & Henry HansenJim & Shannon HanzelMonica L. HarrellCarol J. Heyl & Donald StoneTom & Bea HoffmannMarian & Richard HopkinsDaniel & Dorothy HoytHelen & August KeiperDonald & Joan KlaggeRose & Richard KowlesLaDonna KruseGeraldine LandersEdna & Nelson LoughlinPolly & John LyonsDonald & Ruth MargMeadow Acres Townhouse AssociationBrenda & Luke MerchlewitzCurtis & Barbara MihmDick & Eileen MoosFriends of Tahra VoseJane OchrymowyczBarbara B. OweckeDonna & Donald PetersonBruce & Carol RamsdellDr. Charles & Judy ShepardBarb & Steve SlaggieMaxine & Jack SpeltzDr. Scott & Kathy TurnerJohn & Carolyn VitekJanis C. VoseWashington-Kusciusko SchoolJudy & Jerry WhetstoneDick & Jaci WillDarold & Diane Wolff

Albert WacholzHelen Olsen

Hubert WacholzHelen Olsen

Betty L. WadewitzCletus A. Hanson

Jerome D. WantochJoe & LaVae Wantoch

James WardGenevieve Kulas

Jim WelleKaren & Dennis Cleveland

Warren J. WennerKathleen A. CarrollJean KnutzenGary & Judy Wenner

Robert J. WerneckeHaryette Newman Family

Allen WhetstoneAudrey J. Smith

Lyle WhetstoneSharon BudnickCommunity Memorial HospitalVirginia EkernJulie & Rick GalewskiBill & Carol GeigerRichard & Diane MurrayBob & Sandy OlsonMark & Barb PozancChris Whetstone

Gordon WillMike & Jane TrokDick & Jaci Will

Beatrice A. WistrcillAnn & Donald Wistrcill

James T. WoodJoan E. Hinds

John WoodworthLes & Vi BoelterSusan & R. Peter Roehl

Arlene YoungBeverly A. ManskeJaci & Dick WillRichard YoungSteve Young

Robert YoungSharon Budnick

Bruce ZellerRhonda & Mac Pohn

In Honor ofSelma M. Arsnow — BirthdayPearl Prudoehl

David BiniusCommunity Memorial Hospital

John & Penny Breitlow — 50th Anniversary

Bernie & Janet Wagnild

Nancy Dorn — BirthdayPearl Prudoehl

Rose DornPearl Prudoehl

Bev Engel — RetirementKarla M. Miller

Dave & Jean Evans — 60th Anniversary

Joan & Joseph Greshik

Phil Feiten & Barb Owecke’s Marriage

Dr. L.J. & Ramona English

Dr. Arnold W. FenskeMary S. Joyce

Ralph FenskePearl Prudoehl

Sharon Flatten — BirthdayCarl & Bonnie TrokeAl & Debbie Greenwood

Linda & Duane Franzwa – 30th Anniversary

Fran & Jean Dzwonkowski

Jeanne & John Freund — 50th Anniversary

Bob & Rosemary Shoup

Alethea H. Fugina — 95th Birthday

Joan & Joseph J. GreshikJoseph S. Greshik*

Ron GalewskiGenevieve Kulas

Judy K. GerdesNancy & LaVern HauschildtConnie Wood

Fran GerlachAnonymous

Bob Gilbertson — BirthdayJerry & Corrine Grochowski

Peggy GrahamBetty Breitenfeldt

Dr. Larry GreenCarol A. Byrne

Margaret T. HollandCatherine E. Slaby

Home & Community Options Family

RTP Company

Cindy HowlettKaren S. Clausen

Suzanne M. Jelense, M.D. — Retirement

Eileen E. AmundsonHermie BolandJeanne E. BollerBarbara A. BollingerBetty BreitenfeldtCarol A. ByrneCommunity Memorial HospitalDiana L. CyertDr. L.J. & Ramona (Jezewski) EnglishO.J. & Karen FawcettJudy K. GerdesMary S. JoyceRoger & Ramona MetzJames S. PelowskiDorothy SandersRichard & Mary SchneiderGertrude VotrubaConnie WoodDrs. Matt & Laurie Broghammer

Bev KeiperAl & Debbie Greenwood

Mr. & Mrs. Carl W. KiehnbaumRobert & Erika Gilbertson

Lake Winona Manor Nurses & CNAs

Dale Van BruntDoris Van Brunt

Robert Michael – 89th BirthdayJoan & Joseph Greshik

Dr. Mary S. MichenerDonna J. Ernst

The Michelle Miller WeddingCletus A. Hanson

Mary K. MurphyPortia Club

My FamilyArlene L. Sobeck

Amy Nankivil & Peter ShortridgeMarriage

Jean Lauer

Dr. Dennis NolanAnonymous

Evelyn M. Odegaard – 90th Birthday

Cletus A. HansonDick & Jaci Will

Rodney H. OppriechtJohn & Penny Breitlow

Our Children & GrandchildrenLarry & Marlene Tipton

Sandy & Dick Pope — 50th Anniversary

Paula & Robert DrummDoris & James Killian

Verlie Sather*Lou Anne Schwarz

James & Bernice Semling — 50th Anniversary

Roxanne & Doug Borkowski

Arnie SevertsonJim & Judy Severtson

Bev SpeltzRobin Hoeg

Telecare VolunteersCatherine SlabyLaura Stover

Dr. & Mrs. James V. TestorRobert & Erika Gilbertson

Dennis TheedeRTP Company

Thomas ThomsenWinona Health Surgery &

Anesthesia Departments

Robert & Donna VerdickPearl Prudoehl

Harry & Maureen Voss MarriageStephen & Constance Rader

JoAnn WeisbrodSusan & Ronald Buermann

Winona Health Auxiliary Volunteers

Carol A. ByrneAutumn Herber

Winona Health Communications/Marketing Staff

Mark & Loretta Bronson

Winona Health Emergency Room Staff

Scott & Rebecca Lamberty

Winona Health ICU StaffFamily of Barbara T. Rivers

Winona Health PhysiciansGoltz Pharmacy – Neil, Daniel

& Paul Goltz

Winona Health Switchboard StaffTony & Sue Hassinger

Winona Health Valet ServicesLaura Stover

Winona Health Service Gifts

The following Winona Healthemployees chose to direct a gift to theWinona Health Foundation as a way tocelebrate their service anniversaries.

Cindy Ahrens, 15 yearsVirginia Bunny Bennick, 35 yearsSara Blair, 10 yearsLoretta Bronson, 5 yearsFaye Conners, 30 yearsKimberly Devine, 5 yearsRobert Elam, 5 yearsKaren Engel, 10 yearsAndrea Erickson, 5 yearsStanley Gierhan, 5 yearsMaria Goodroad, 5 yearsBill Gould, 5 yearsJulie Gregory, 10 years

During the past year, we have had a few visits to the Emergency

Room at Community Memorial Hospital to receive care for our

children. Each time, our children received excellent care from the

doctors, nurses and staff of the Emergency room. As parents, we felt well

supported and that our children were receiving high-quality care from

professionals who truly cared about them and about us. … Please

know that I am deeply grateful to Winona Health for its great care of

me [for surgical care] and of my family over the past year.

~ From a letter accompanying a Guardian Angel donation

36 | Winona Health Community Report 2008

Page 37: Winona Health 2008 Annual Report

The Winona Health Auxiliarysupports the mission of WinonaHealth through direct service to ourpatients and residents as well asthrough sponsoring a variety ofactivities and special events includingthe Birthday Ball, the Follies, theGlady D. Miller Gift Shop, used bookand jewelry sales and much more. Inaddition, the Winona Health Auxiliaryreceives gifts to celebrate happyoccasions and to memorialize lovedones. The names listed in this sectionreflect gifts made between October 1,2007 and September 30, 2008, to theWinona Health Auxiliary and itsHappy Occasion and RemembranceFunds.

ContributorsCletus A. HansonInternational Business Machines

In MemoryHonora M. NeslerCandi Kohner

Kermit VertheinDavid & Carole Forest

Auxiliary Happy Occasion FundHal DattaRobert Datta

Autumn HerberCarole & David Forest

Suzanne M. Jelense, M.D. —Retirement

Rose & Horace Andersen

Peter & Gisele Johnson — MarriagePauline & Harland Knight

Mary C. Krage — RetirementRose & Horace Andersen

Amy Nankivil & Peter Shortridge —Marriage

Mary Lou Klagge

Jon Nienow — BirthdayMarion Whetstone

Don & Donna Peterson — 50th Anniversary

Carole & David Forest

Mary Jo Wiltgen — 80th BirthdayGloria & Karl Conrad

Auxiliary Remembrance FundBetty M. Acheff

Diane Barge

Mary & Duane BrennoGlady D. Miller Gift ShopCarol & Jim HillWinona Health Auxiliary Volunteers

Theodore M. BarrDr. Scott & Kathy Turner

Vincent J. BolandSteve & Candi Kohner

Phyllis M. BuegeSharon & Richard FlattenCarol & Jim Hill

Monica L. ConwayJeffrey & Pam Prenatt

Dr. Daniel DegallierBetty & Jerry Knuesel

Joseph P. EmanuelPeggy A. Carroll

Miriam ErwinDr. Scott & Kathy Turner

Geoff GardnerDr. Scott & Debra BirdsallCarol A. ByrneCarole & David ForestAutumn & Brent HerberCarol & Jim HillPauline & Harland KnightJeffrey & Pam PrenattKim & Pete SchwabGloria SiewertWinona Health Auxiliary Volunteers

Joseph S. GreshikRose & Horace AndersenDr. Jim & Jenny KahlDr. Scott & Kathy Turner

Eleanor M. HainesTony & Sue HassingerCarol & Jim Hill

Harold HerberCarol A. ByrneKim & Pete SchwabKris & Scott Walters

Donald LueckHelen E. DaviesFraternal Order of Eagles 1243

David Mahlke, Sr.Kathy & Brad BenkeDavid & Carole ForestBeverly OlsonJeffrey & Pam Prenatt

Jay MartinGloria Siewert

Joyce Alma Marie MiesbauerSue & Jack CornwellCarol & Jim HillT. & K. Wirkus

Stuart MillerCarole & David ForestPauline & Harland KnightJeffrey & Pam Prenatt

Curtis D. NealYvonne (Hagberg) Appelquist Skip & Suzy ComeauDwight HagbergScott HagbergCarol & Jim HillAlan & Suzanne KlochanyGeo & Joie KlochanyDave & Judy MertesDee (Hagberg) NealDuane & Norma PlankJeffrey & Linda SassJane (Hagberg) ShinnersBob & Elin TillmanCarol & Brian Walters

Shirley SobeckEileen Wedge

Merle StoaRichard & Mary Lou BaylonVic & Bonnie BertelChristine & Thomas BrandtSandra & Craig BrooksMarilyn & David BurgerPeggy A. CarrollGail ChristiaansenO.J. & Karen FawcettCalvin R. FremlingJoan & Joseph GreshikJohn & Barbara HeddleMarlene & John KaneMarilou & Carl KiehnbaumCheryl KrageDavid & Therese McNallyMary K. MurphyMary E. PendletonBetsy B. SawyerJim L. StoaDr. & Mrs. Thomas A. StoaMarilyn I. SwartDr. James & Mary TestorPhyllis W. ThysellStephen & Rita ThysellDr. Scott & Kathy Turner

Sanford S. TylerCarol & Jim Hill

Kermit VertheinAutumn & Brent HerberDonna & Donald PetersonKim & Pete SchwabWinona Health Auxiliary Volunteers

Rory N. VoseAutumn & Brent HerberWinona Health Auxiliary Volunteers

Don Walz, Sr.Mrs. Don Walz, Sr.

Contributions to the Winona Health Auxiliary

Winona Health Community Report 2008 | 37

Dr. Sheila Hadaway, 10 yearsJoan Hinds, 10 yearsConnie Hodge, 5 yearsDiane Jereczek, 20 yearsSusan Jertson, 5 yearsChristianne Keiper, 5 yearsPeggy Krage-Koenig, 30 yearsBrenda Kuehn, 5 yearsRebecca Lamberty, 10 yearsCarolyn Larson, 30 yearsJoanne Lynch, 5 yearsTamara Matthees, 5 yearsAmanda McCasland, 5 yearsLaurie McLevis, 5 yearsJill Morales, 5 yearsDr. Dennis Nolan, 30 yearsArlyn Picken, 5 yearsDanielle Quist, 5 yearsJennifer Ready, 10 yearsKatie Rothering, 5 yearsDr. Christopher J. Schubert,

5 yearsRachelle Schultz, 5 yearsJean Skime, 35 yearsTom Smart, 10 yearsLacy Squires, 10 yearsDonna Stackhouse, 5 yearsRuth Streater, 10 yearsMary Styba, 20 yearsDr. Robert Wilfahrt, 5 years

Ben & Adith MillerClassic Sponsors andContributors

All Trades Service, LLCArnold-Rukavina PartnershipArthur J. Gallagher & Co.

of Minnesota, Inc.ATRBayer MaterialScienceCerner CorporationChannel Prime AllianceCorporate ExpressDigicom, Inc.Donlen CorporationFastenal Founders:

Mike Gostomski, Bob Kierlin, Steve Slaggie

Remembering Geoff GardnerMary & Joseph GoldbergJulia & Steven GoldbergGoodson Shop SuppliesGrant Thornton, LLPGundersen Lutheran

Medical CenterCletus A. HansonHBC, Inc.HDR Architecture, Inc.HealthPartnersJPMorgan Chase Bank, N.A.Kaplan, Strangis & Kaplan, P.A.Kraus-Anderson Construction

CompanyLindquist & VennumLaurel & Mike Littrell –

Radiology Consultants of Winona

Theresa & Peter McCamleyMerchants BankRoger & Ramona MetzMikrut Properties LLLPMiller FelpaxWm. Miller Scrap Iron & Metal CoNXC Imaging/ToshibaPPG Industries, Inc.Rachelle & Bob SchultzRTP CompanySchwab LLCSGL Carbon GroupSodexo Health Care ServicesSolvay Advanced PolymersSport & Spine Physical Therapy

of Winona, Inc.TravelersVictrex USA, Inc.Vision Design GroupW&C PrintingWells Fargo BankWHV, Inc.Wiman CorporationWinCraft, IncorporatedWinona AgencyWinona Excavating Co.Winona LightingWinona National BankWinona State University

FoundationZiebell’s Hiawatha Foods, Inc.

Gifts-In-Kind

Babies R US RochesterLori BambenekDr. Daniel & Mickey BarrDouglas & Suzanne BenterCommunity Bible Church –

Awana KidsKerri FerstlTerry GrayHealing with HarmonyDarrell Jenkinson FamilyHeidi JoyceKitchen Solvers of La Crosse, Inc.Beverly & Jim KohnerJenene LobnerMargaret MichaelsModern Woodmen of AmericaSandra PankratzKami PutzMichal A. RoskosGreg SchuhFran StarkLynda TillmanWinona Area Quilters GuildWinona Daily NewsWinona National BankWinona PostYe Old School House Shoppe

*Deceased

Winona Health thanks the individuals and families who shared their stories with us in 2008.If you have a story to share, contact us at: [email protected] or call 507.457.4157.

Page 38: Winona Health 2008 Annual Report

38 | Winona Health Community Report 2008

2008 Financial ReportWINONA HEALTH CONSOLIDATED BALANCE SHEETS: SEPTEMBER 30, 2008 AND 2007

ASSETS 2008 2007

CURRENT ASSETSCash and cash equivalents $8,353,261 $13,280,191

Assets limited as to use 2,416,207 784,837

Other marketable nonequity securities 4,616,910 6,265,103

Receivables

° Patient and resident, net of estimated uncollectibles of

$12,440,000 in 2008 and $9,050,000 in 2007 13,998,051 11,315,842

° Insurance proceeds 120,417 899,341

° Pledges 164,018 22,267

Supplies 1,684,836 1,336,279

Prepaid expenses 651,729 534,214

Total current assets 32,005,429 34,438,074

ASSETS LIMITED AS TO USE 6,336,989 10,566,762

PROPERTY AND EQUIPMENT 60,197,143 57,390,225

OTHER ASSETSLong-term investments 16,593,915 17,054,943

Deferred financing costs, net 447,265 464,135

Goodwill, net 2,300,108 --

Other 402,616 377,918

Total other assets 19,743,904 17,896,996

Total assets $118,283,465 $120,292,057

LIABILITIES AND NET ASSETS 2008 2007

CURRENT LIABILITIESCurrent maturities of long-term debt $344,000 $400,000Accounts payable

° Trade 2,349,459 2,785,655

° Construction 720,000 1,166,742

° Estimated third-party payor settlements 136,977 269,584

Accrued expenses, primarily salaries, wages and benefits 9,820,807 6,398,699

Total current liabilities 13,371,243 11,020,680

LONG-TERM DEBT, less current maturities 32,651,000 32,995,000

Total liabilities 46,022,243 44,015,680

NET ASSETSUnrestricted 63,564,720 69,108,546

Temporarily restricted 831,964 1,186,851

Permanently restricted 7,864,538 5,980,980

Total net assets 72,261,222 76,276,377

Total liabilities and net assets $118,283,465 $120,292,057

Page 39: Winona Health 2008 Annual Report

Winona Health Community Report 2008 | 39

We demonstrate our commitment to community service through community benefit programs,

such as community health screenings, community education classes, charity care, student interns

and donations to nonprofit organizations. These activities are designed to better the health and

well-being of our community. Below is a detailed list of Winona Health’s community benefit

activities for Fiscal Year 2008, along with the number of people served by these activities.

Category Description People Served Value of Benefit

COMMUNITY BENEFITCommunity Health Improvement Education classes, support groups,

Community Health Talks and health screenings 18,901 $75,010

Health Professional Education Clinical training site for nursing and other students 1,425 $229,554

Financial Donations Contributions to local non-profit organizations for Healthcare, youth and other community needs $26,180

In-Kind Donations & Fundraising Staff expertise, meeting rooms, donated items and time spentfor Community Programs working on fundraising programs for the United Way and other

local non-profit organizations 1,533 $72,822

Community Building Activities Partnering with local organizations on Healthy Kids Cluband other projects to enhance the quality of life in the community 1,914 $64,018

Charity Care Cost of free or discounted services provided to individualswho qualify 333 $411,438

Minnesota Care Tax Tax paid by Winona Health to fund the Minnesota CareHealth Insurance program $1,072,079

Medicaid Surcharge Assessment paid by Winona Health to help fund the MedicalAssistance/Medicaid program $847,648

Medicaid Under-Funding The difference (shortfall) between the cost of providingCare and payments received for providing care to MedicalAssistance/Medicaid patients $1,063,390

Community benefit operations Costs of management and recordkeeping for community benefit $7,183

TOTAL COMMUNITY BENEFITS 24,106 $3,869,322

OTHER COMMUNITY CONTRIBUTIONSMedicare Under-Funding The difference (shortfall) between the cost of providing care

and payments received for providing care to Medicare patients $4,571,622

Taxes and Fees (Real Estate Tax) Tax assessed on property $110,513

Bad Debt Amounts for services provided, in which payment is expected

but not received $1,848,655

Discounts offered to uninsured $101,904

TOTAL OTHER COMMUNITY CONTRIBUTIONS $6,632,694

TOTAL COMMUNITY BENEFITS AND OTHER COMMUNITY CONTRIBUTIONS 24,106 $10,502,016

Community Benefit Report

Page 40: Winona Health 2008 Annual Report

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