1

WINNING WITH TARGET

RSMD – Michigan Team

Matthew David

2

Commonly used Acronyms:

TL = Team Leader

TM = Team Member

ETL = Executive Team Leader

LOD = Leader on Duty

TLOD = Team Leader on Duty

STL = Store Team Leader

Flow Team = Morning stocking team

TMSC = Team Member Service Center

TPC = Temporary Price Cut

Push = Mass stocking in the morning

Pull = Replenishment from backroom

POG = Planogram

BS = Backstock

Target Terminology

3

Target Store Hierarchy

STL

•Store Team Leader (General Manager)

ETL

•Executive Team Leader (Assistant Manager)•S

ales Floor, HR, Guest Services, Logistics, etc.

TL

•Team Leader/Senior Team Leader•H

ard-lines, Soft-lines, Flow, Backroom, Grocery, etc.

TM

•Team Member•F

low, Sales floor, Backroom, Guest Services, etc.

4

Health and Beauty Care (Target often calls it “HBA”)1. Hardlines Team Leader: This person manages Toys, HBA, etc.

2. LOD (Leader on Duty): This person changes every day and is either an ETL or Senior TL that is in charge of the store that day

3. TLOD (Team Leader on Duty): Assistant to LOD (Not used at all stores)

Displays, Tags, etc.4. POG (Planogram) Team Leader or Member (POG team is usually

gone by 12:30 PM)

5. LOD

Count Changes and Inventory6. In-stocks Team Member (In-stocks team is usually gone by

12:30 PM)

7. Backroom Team

8. LOD

Phantom9. Anyone with a PDA

Who To Ask For (In Order of Priority)

5

• At Target a Handheld is a PDA or LPDA– PDA: This is a typical handheld and is used

most often– LPDA (Leader PDA): These are reserved for

leaders because they have more functions than the standard PDA. Try to avoid taking an LPDA, disgruntled Team Leaders regularly send search parties for them

• PDA’s are kept in the Equipment Room in the TMSC (Team Member Service Center)

– Ask the customer service person or the leader you speak to how to acquire one

– PDA’s are a hot commodity, and the Flow Team and Backroom Team frequently take and hide them in the morning. If the equipment room is empty, a Team Leader can always attain a PDA with a quick request over the walkie

Target Handhelds

LPDA PDA

6

1. Power up the PDA [ENTER]

2. At the login screen input our vendor ID # “1169” [ENTER]

3. Input your initials [ENTER]

4. Input the application you would like to use

Using the PDA – Logging In and Logging Out

1. Return to the main screen

2. Press [L] followed by [ENTER] to log off

3. Make sure to return your PDA to the equipment room and sign it out

Logging in: Logging out:

Note 1: To return to the main screen at anytime, Press [E] > [ENTER], [R] > [ENTER], or the back arrowNote 2: You can enter the UPC # or 49 + DPCI # for any SKU rather than scanning it

Main Screen

7

• We are only authorized to use five applications, but they are the most useful ones. These applications should enable us to complete most tasks.

– NOTE: The easiest way to access an application is by typing the acronym (All Caps below) of the app at the home screen > [ENTER]

1. Location (LOC): Scan items on the sales floor to see if they have a backroom location

2. Subtract Pulls (SUBT): The process of moving a product from back stock to the sales floor is called a “pull.” To maintain inventory accuracy, this application MUST be used to subtract the amount pulled from the backroom when moving product to the sales floor

3. Not On Planogram (NOP): Check the status of an item or display for that particular store. Use this to determine if a SKU is authorized.

4. Planogram Fill (POG): Use this to fill an entire display

5. UPCS: Shows general item information and if it is on TPC

Using the PDA – Applications

8

• Using “LOC” to check for backroom locations1. Input [LOC] at the main screen [ENTER]

2. Input [B]ackroom followed by [ENTER]

3. Scan or input the DPCI or UPC [ENTER]

4. Press [ENTER] to scroll through locations

5. If there is a backroom location for an OOS, write down the location and make sure to use “SUBT” when you pull it from the backroom

Using the PDA – Location (LOC)

9

Using the PDA – Location (LOC)

01A010B33-O

Aisle Section (Alphabetic Order)

Waco (Container) #

O = Open StockU = Upper ShelfL = Lower Shelf

10

• Using “SUBT” to pull from the backroom to fill an OOS1. Type “SUBT” at the main screen [ENTER]

2. Scan/Key the UPC you wish to pull [ENTER]

3. Key “1” as the reason for pull [ENTER]

4. Scan the location label

5. Type in the quantity being pulled [ENTER]1. If you’re removing less than the total number backstocked, no further

steps are required

2. If you pull all of the item from the location, the PDA will ask if you did, select “Y-es” > [ENTER]

a) If you know you’re removing all of the item, it helps to input “9999,” so if the count was off, the PDA will still know that the location is empty

6. If everything is correct either key [E]xit > [ENTER] or scan your next item

Using the PDA – Subtract (SUBT)

11

Using the PDA – Subtract (SUBT)

1 2 3

4 5OR

12

• Using “NOP” to determine if a SKU is authorized1. At the main menu input [NOP] > [ENTER]

2. Scan or input the UPC or DPCI # [ENTER]

3. If there are “No Locs” the item is “NA” for that stores POG

Using the PDA – Not On Planogram (NOP)

N/A

Active

13

• Filling a feature using POG1. Input [POG] at the main screen [ENTER]

2. Scan/Key the POG Header [ENTER]

3. Fill it

Using the PDA – Planogram Fill (POG)

14

• Using UPCS to find additional item information

1. Input “UPCS” at the main screen [ENTER]

2. Scan or type the UPC or 49 + DPCI [ENTER]

3. UPCS will show:- DPCI

- Description

- Retail price and sale price

- Taxable or Not

- If discontinued or clearance

- If it is part of a promotion

Using the PDA – UPCS

15

• Item search isn’t a part of our approved “RF Apps,” but if an employee hands you their PDA or doesn’t know where to find total BOH, you’ll know what to do (NOTE: This app is not available when logged in as a vendor)

1. Tap the toggle button on the PDA screen until you are at the main screen

2. Tap the “Item Search” icon

3. Scan your item or enter the DPCI or UPC

Using the PDA – Item Search to find BOH

1

2

16

• Backstock items are organized onto vehicles near their department in the backroom with a magenta backstock clip

• To backstock an item, place it on an existing backstock vehicle near its backroom location, or create a new one with a backstock clip

• A circular grey sticker at the shelf signifies an OOS to the in-stocks team. If you fill the location, you should remove the grey dot

Backstock

17

Reading A Shelf Tag

1

234

5

6

78

1. Item description2. Retail price ($2.39)3. DPCI (231/00/0816)

a) 49+(231/00/1816) converts DPCI to UPC

4. Aisle location (Section 6, shelf 4, spot 3)

5. Item is on a peg (P1)6. Number of facings (2)7. An asterisk means the item

is in multiple locations (Side-cap, end-cap, etc)

8. Date tag was printed (10/11)9. Last digits of UPC (80168)10.UPC bar code11. OOS (If filling this location,

remove the grey dot)

9 10

11

18

Thank You, and Good Luck at

Target!

© corporate.target.com/_media/TargetCorp/annualreports/content/homepage/home-photo2.jpg