Winning With Io Partner Module 3 Optimizing Your Customers Infrastructure
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FY07 Winning with FY07 Winning with IO Day IO Day Achieve your goals with IO Achieve your goals with IO V3.0 – Malik Meftahi - e-bda Module 3: Optimizing your customer’s Infrastructure
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Transcript of Winning With Io Partner Module 3 Optimizing Your Customers Infrastructure
FY07 Winning with IO FY07 Winning with IO DayDay
Achieve your goals with IOAchieve your goals with IO
V3.0 – Malik Meftahi - e-bda
Module 3: Optimizing your customer’s Infrastructure
3.2
Optimizing your Customer’s Infrastructure
Workshop’s agendaWorkshop’s agenda9:00 to 9:15
Raising expectations
1. Welcome & Introduction(15 minutes)
9:15 to 10:30Understanding IO
Messaging & Value
2. Getting strategic with IO(30 minutes)
3. Optimizing your customer
infrastructure(30 minutes)
4. IO Execution Process Overview
(15 minutes)
Break(15’)
10:30 to 15:00IO Execution Process
5. Profiling & Discovery(30 minutes)
6. Analyzing results & identifying potential
opportunities(60 minutes)
7. Preparing a preliminary IO Account
Plan (30 minutes)
Lunch(45’)
8. Preparing an IO customer briefing (30
minutes)
Break(15’)
9. Delivering an IO customer briefing – Role
Play (45 minutes)
15:00 to 16:00Understanding the next
steps (Opportunity Management) & the
local strategy
11. Local Call to Action: how to engage with
Microsoft? (15 minutes)
12. Objection Handling (15 minutes)
16:00 to 16:15Providing comments &
feedback
13. Wrap up & conclusions
(15 minutes)
Interactive session
Lecturing session
10. Next steps: Managing IO opportunities (30 minutes)
3.3
Optimizing your Customer’s Infrastructure
Key Enablers
• Network Access
• Identity• Presence• Rights
Management
• Portals• Search• Messaging• Forms
Entire Platform Entire Platform Infrastructure Optimization Infrastructure Optimization CapabilitiesCapabilities
Optimize & Secure your Optimize & Secure your Core InfrastructureCore Infrastructure
3.5
Optimizing your Customer’s Infrastructure
How Can We Help Customers Build an Infrastructure How Can We Help Customers Build an Infrastructure for a People-Ready Business?for a People-Ready Business?Core Infrastructure Optimization ModelCore Infrastructure Optimization Model
Cost Center Cost Center
Uncoordinated, manual
InfrastructureKnowledge not
captured
More Efficient More Efficient Cost CenterCost Center
Managed IT Infrastructure
with limited automation and
knowledge capture
Managed and consolidated IT Infrastructurewith extensive
Automation, knowledge
captured and re-used
Fully automated management,
dynamic resource Usage ,
business linked SLA’s. Knowledge
capture automated and use automated
Business Business EnablerEnabler
Strategic Strategic AssetAsset
3.6
Optimizing your Customer’s Infrastructure
IT staff taxed by operational challenges
Users come up with their own IT solutions
IT Staff trained in best practices such as MOF, ITIL, etc.
Users expect basic services from IT
IT Staff manages an efficient, controlled environment
Users have tools they need, high availability, & access to information
IT seen as strategic asset/differentiator
Users look to IT as a valued partner to enable new business initiatives
IT processes undefined
High complexity due to localized processes, & minimal central control
Central Admin & config of security
Standards defined, not adopted company-wide
SLA’s are linked to business objectives
Clearly defined and enforced process and best practices (MOF, ITIL)
Self assessing & continuous improvement
Uncoordinated, manual
Infrastructure
Knowledge not captured
Shadow IT limits
economies of scale
Driving to standards
Controls being put into place, but resource usage is still not well known
High awareness of how resources are being used
Rationalized provisioning of resources
IT provides a real-time infrastructure that adapts to the business needs
Automation: The system does the work
Core Infrastructure OptimizationCore Infrastructure Optimization
3.7
Optimizing your Customer’s Infrastructure
7
FY07 Core Infrastructure Optimization FY07 Core Infrastructure Optimization ModelModel
Desktop, Server and Device ManagementDesktop, Server and Device Management
Security and NetworkingSecurity and Networking
Identity and Access ManagementIdentity and Access Management
Data Protection and RecoveryData Protection and Recovery
IT & Security ProcessIT & Security Process
CROSS-MODEL ENABLERSCROSS-MODEL ENABLERSIdentity Presence Rights Mgmt Network Access
Optimize your Business Optimize your Business Productivity InfrastructureProductivity Infrastructure
3.9
Optimizing your Customer’s Infrastructure
Business Productivity Infrastructure Optimization ModelBuilding IT Infrastructure that fuels your business
IT is an IT is an Efficient Efficient
Cost CenterCost Center
Standards for communication
& content. Limited IT
management & governance.
Siloed applications &
shadow IT
IT is a IT is a Business Business EnablerEnabler
Business-enabling
infrastructure in place. Fully managed & provisioned
by IT
IT is a IT is a Cost Cost
CenterCenter
Content chaos, manual
processes uncoordinate
d Infrastructure
IT is a IT is a Strategic Strategic
AssetAsset
Business works with suppliers,
partners & agencies with predictable IT
service levels. IT infrastructure
tuned for a people-ready
business
3.10
Optimizing your Customer’s Infrastructure
Choosing Where To StartChoosing Where To StartThe Right Business Productivity InfrastructureThe Right Business Productivity Infrastructure
Basic e-mail, file shares, Mostly phone based communication
Ad-hoc teaming around functions and projects, based on IT standards
Standard platform for secure e-mail and IM
Fully managed collaboration platform and pervasive access
Increasing unification of communication channels
Seamless collaboration across the firewall and federation of communication information and policy
Data silos, custom and IT dependent reporting, Limited automation
Disconnected scorecards and IT dependant reporting & analysis on subject-oriented dataAutomation of data loading
Infrastructure for enterprise-wide centralized scorecards and self-service reportingCentralized data mgmt
Real time closed loop and proactive analysis
Content on paper, file-shares and personal drives. Disparate search tools
Disconnected repositories and sites, with basic search capabilities
Integrated repositories to manage and publish documents & records, with advanced search
Federated documents and records mgmt within and outside enterprise. Integrated search across desktop, enterprise content and LOB
3.11
Optimizing your Customer’s Infrastructure
Business Productivity Business Productivity Infrastructure OptimizationInfrastructure OptimizationCustomer benefitsCustomer benefits
Unified Communications & Collaboration: Simplify working togetherUnify business communicationsEmpower teamsConnect people, process & informationEnable work anywhere
Enterprise Content Management: Secure & Manage Content
Manage diverse content
Satisfy compliance requirements
Efficiently manage multiple web sites
Reduce paper and manual processes
Business Intelligence: Find info & improve business insight
Integrate disparate business systems
Easily analyze complex business information
Empower decisions at all levels
Optimize your Optimize your Applications Platform Applications Platform
InfrastructureInfrastructure
3.13
Optimizing your Customer’s Infrastructure
Application Platform Infrastructure Application Platform Infrastructure OptimizationOptimization
More Efficient More Efficient Cost CenterCost Center
Standards-based, flexible
business applications
Business Business EnablerEnabler
Adaptive application
platform driving core applications
and business processes
Cost Center Cost Center
Brittle, unconnected
applications and platforms
Strategic Strategic AssetAsset
Fully service-oriented, dynamic
application platform
3.14
Optimizing your Customer’s Infrastructure
Application Platform CapabilitiesApplication Platform Capabilities
3.15
Optimizing your Customer’s Infrastructure
15
Application Platform Infrastructure Optimization Application Platform Infrastructure Optimization ModelModel
Move from adhoc development on legacy systems to modern, teamdevelopment and management throughout the SDLC
Move from managing disparate data silos to a scalable,integrated data management platform
Move from disconnected applications and services to SOA and adaptive business processes
Move from data silos and manual analysis to real-time and closed loop analysis
Move from no UX awareness to proactive collaboration of design and development
Coffee BreakCoffee Break
