Winning Strategies to Meet Employer Demand

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Winning Strategies to Meet Employer Demand

April 30, 2015 2:30pm to 3:30pm ET

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Winning Strategies to Meet Employer Demand

An informational webinar and kick-off event to a series of learning opportunities that will highlight

the Skills for Chicagoland's Future

model, playbook, and best practices.

Welcome!

Webinar and Playbook developed in partnership with Skills for America’s Future

Introductions

Winning Strategies to Meet Employer Demand A Regional Approach to Demand-Driven Work 3

Nneka Jenkins Program Manager

Skills for America's Future

Marie Trzupek Lynch President & CEO

Skills for Chicagoland’s Future

Allison Ryan Angeloni Vice President of Strategy & Programs

Skills for Chicagoland’s Future


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Our Partnership

Winning Strategies to Meet Employer Demand A Regional Approach to Demand-Driven Work

Skills for Chicagoland’s Future is an independent 501(c)3 organization working to match businesses that have current, unmet hiring needs with qualified, unemployed or underemployed job seekers.

Skills for America’s Future is a policy initiative of the Aspen Institute that is working to strengthen and increase partnerships between employers and community colleges to provide workers with the training they need for today’s labor market.

Skills for America’s Future partnered with Skills for Chicagoland’s Future to lift up promising practices and create opportunities for other organizations to learn from SCF’s on-the-ground experience of operating a demand-driven intermediary.

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http://www.bryce-laporte.com/

Today’s Moderator

René Bryce-Laporte Bryce-Laporte Information & Consulting

Principal

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Today’s Objectives

By the end of the webinar we would like to:

1. Expose you to a demand-driven organization

2. Expose you to successful strategies employed by a demand-driven organization

3. Encourage your interest in joining our learning community, a peer-learning group that will examine best options for implementing a regional demand-driven workforce strategy


Webinar Agenda


Introductions

• SCF Overview & Background

• SCF Expansion Process

• Winning Strategies

• Business Engagement Strategy

• Professional Recruiting Approach

• Use Metrics to Drive Results

• Next Steps and Closing Remarks


Webinar Agenda


Introductions

• SCF Overview & Background








The Core of Skills for Chicagoland’s Future

MISSION

Create demand-driven solutions for employers to get the unemployed and underemployed back to

work.

VISION

Continuously meet employers’ talent needs to

create economic opportunity for the unemployed and

underemployed.


SCF Theory of Change


Results of SCF’s Demand-Driven Model SCF Theory of Change


50+ Employer Partners

1,500+ Placements

To date

250+ Train-to-Hire Placements

To date


Evolution into a Demand-Driven Organization SCF Theory of Change


2009 2012 2013 2014 2015

9/2012: Officially launched with support from

Mayor Rahm Emanuel

1/2013: Secured seed funding from City of

Chicago

2/2013: Awarded Business Intermediary (WIA) Grant from Local

WIB

12/2012: Refined focus on business clients with high-volume, repeatable

roles

12/2013: 500+ placements

1/2014: Spotlighted in White House

announcement on long-term

unemployment

1/2012: Business plan for Skills for

Chicagoland’s Future finalized

2009: Chicago Career Tech (original NFP) founded by Mayor

Richard Daley

7/2014: 1,000 placements

12/2014: Board of Directors approves three year strategic

growth plan

3/2015: 1,500 placements


Supply vs. Demand Model



Supply-Driven Focus Demand-Driven

Job seekers Primary Audience Employer partners

Employer partners Other Beneficiaries • Job seekers • Community based workforce partners

Prepare unemployed for jobs through training Anticipated Results Get the unemployed back to work

• Participation • Credentials/Certificate • Placement

Goals • Placement • Economic growth (employers) • Economic mobility

• Classroom training • On-the-Job-Training

Services & Solutions • Train-to-Hire • Direct Placement • Consultative Solutions

• Case Managers • Job Developers

Internal Staffing • Client Service Managers • Recruiters

Supply-Driven Demand-Driven


SCF’s Assets and Resources



Growing Brand • Local reputation • National recognition • Positive press coverage • Innovative marketing strategies

Leadership / Relationships • A-list and engaged board • Mayoral / City of Chicago support • Public / Private partnerships • Recognized thought leader • National support

Engaged Employer Partners • Current employer partners • Multi-tiered engagement strategy • Depth and breadth of partnerships • “White glove” service model

Funding • Diversified private funding • Public grant support • Access to training funds • Strong pro bono support

Demand Driven Model • Commitment to hire process • Sourcing strategies • Consultative approach • Flexible & nimble approach

Organizational Structure • 501c3 Non-Profit • Innovative / entrepreneurial • Professional staff


Webinar Agenda


Introductions

SCF Overview & Background








Skills for Chicagoland’s Future Expansion Process


“Winning Strategies to Meet Employer Demand”

50 - 100 participants

Learning Community

10 – 15 organizations

SCF Consulting

3 - 6 organizations

Creating a Demand-Driven Model

Opportunity How to Get Involved

Webinar on winning strategies and best practices developed by SCF

Thank you for your participation!

Engage in one or more of the three tracks focused on business

engagement strategy, professional recruiting approach, and how to

use metrics to drive results

Respond to questionnaire from SCF & SAF assessing interest in

the Learning Community. (Early May 2015)

Bring the demand-driven model to your city, region, or organization

Complete application process in Fall of 2015.

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Q and A


Webinar Agenda


Introductions


SCF Expansion Process







Winning Strategies Creating a Demand-Driven Model


Business Engagement

Strategy

Professional Recruiting Approach

Use Metrics to Drive Results


Webinar Agenda


Introductions



Winning Strategies






Business Engagement Strategy Operating a Demand-Driven Model



Business Engagement Strategy Operating a Demand-Driven Model


Core Service Offerings

Direct Placements

High-touch sourcing and screening of

qualified job ready candidates

Training Programs

Custom training programs tailored to meet the needs

of employers

Consulting

Innovative solutions to employers’ hiring

challenges

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Business Engagement Strategy

1. Prospect Phase Company blueprint

Sales deck

Job analysis

2. Discovery Phase (First Meeting) Initial employer introduction

Identify key contacts

3. Employer Engagement (Second Meeting) Process overview

Develop timeline

4. Implementation Phase Letter of intent

5. Requisition Intake Recruiter introduction

Employer site visit

Job details

6. Hiring Execution Sourcing strategy

Employer debrief

Pitch repeat business


Operating a Demand-Driven Model

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Employer Partner Relationship Checklist


Webinar Agenda


Introductions



Winning Strategies






Professional Recruiting Approach Operating a Demand-Driven Model


Marketing and Sourcing Candidates


Professional Recruiting Approach Operating a Demand-Driven Model


1 Source Candidates

Goal Find qualified candidates that fit employer profile

Tasks Create and implement customized employer sourcing strategy

2 Initial Phone Screen

Goal Assess candidate qualifications, availability, and interest

Tasks • Determine

unemployment/ underemployment status

• Provide job overview • Discuss work history

3 In-person Interview

Goal Evaluate candidate fit and preparedness

Tasks • Determine “fit” • Assess aptitude • Behavioral based

interviewing • Prepare candidate for

next steps with employer

4 Employer Interview

Goal Evaluate candidates sourced and vetted by SCF

Tasks • Employer phone

screen • Hiring Manager

interview • Host SCF at offices

(optional)

5 Employer

Hiring Decision

Goal Hire candidates

Tasks • Employer makes final

hiring decision • Employer provides

feedback to further improve processes

Recruiting Process


Webinar Agenda


Introductions



Winning Strategies









Results

# of candidates placed

90-day retention rate

Wages & benefits earned

by placed candidates

Client satisfaction

Activities Business Demand: # of new prospects identified

# of meetings with new prospects

# of meetings with existing clients

Recruiting: # of qualified candidates sourced

# of phone screens conducted

# of in-person interviews

conducted

# of candidates submitted to

employer clients

Key Performance Indicators Business Demand: Letters of Intent (LOI) signed by clients

# of Commitments to Hire

Expansion of client accounts (additional

volume, new roles)

Train-to-hire programs developed

Recruiting: Submittal-to-hire ratio

Time to fill

30-day retention rate

# of candidates per marketing source

and outreach effort


Performance Measures

Meet Employers’ Talent Needs Achieve Financial Sustainability Create Economic Opportunity for the Unemployed

Growth Goals and Outcomes

Impacts Measured & Managed Outcomes Tracked & Shared

7%

4%

##%


% %

% %

2015 2016 2017 2018

Client Satisfaction

## ##

##

##

2015 2016 2017 2018

Number of Placements

% % %

%

2015 2016 2017 2018

Percentage of Private Funding

Private Funding Total Budget

$$$$ $$$ $$

$

2015 2016 2017 2018

Cost Per Placement

$ $$

$$$ $$$$

2015 2016 2017 2018

Total Wages Placed

% %

% %

2015 2016 2017 2018

90 Day Retention

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Winning Strategies to Meet Employer Demand A Regional Approach to Demand-Driven Work

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Q and A


Webinar Agenda


Introductions



Winning Strategies






SCF Playbook

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www.scfplaybook.com

http://www.scfplaybook.com/


Next Steps


“Winning Strategies to Meet Employer Demand”

50 - 100 participants

Learning Community

10 – 15 organizations

SCF Consulting

3 - 6 organizations

Action Items 1. SCF & SAF will follow-up with an application of interest 2. 10-15 selected participants will attend Learning Community sessions

over 90-day period 3. If interested, respond to application in Fall of 2015 to work with SCF on

replicating the model

Join the Learning Community • Series of in-depth, interactive learning sessions • Two sessions focused on one of three tracks:

Next Steps Business

Engagement Strategy




Short-term

Mid-term

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Closing Remarks

Presentation Materials skillsforamericasfuture.org Recording- slide deck - resource page

View the Demand-Driven Playbook

Visit www.scfplaybook.com

Reminder

Learning Community, application of interest available soon

http://www.scfplaybook.com/

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Thank you for joining us!

Winning Strategies to Meet Employer Demand

Documents

Transcript of Winning Strategies to Meet Employer Demand