Windows 2000 Prof Unattend Installatie

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Installi ng Windows 2000 Profes sional 1 Chapter 1: Installing Windows 2000 Professional The objective of this chapter is to provide the reader with an understanding of the following:  1. Perform an attended install of Windows 2000 Professional 2. Perform an unattended instal l of Windows 2000 Professional using Remote Installation Services 3. Perform an unatte nded insta ll of Windows 200 0 Professional using the System Preparation Tool 4. Perform an unatte nded install of Windows 200 0 Professional using Setup Manager 5. Perform a n upgrade from a previous version of Windows to Windows 2000 Professional 6. Deploying service packs 7. Troubleshooting failed installations Getting Ready - Question s 1) What are the minimum processor requirements to install Windows 2000 Professional? 2) What are th e recommended RAM requirements f or a Windows 2000 Professional installation? 3) How can you verify that your hardware will support Windows 2000 Professional? 4) Can I upgrade from Windows 3.1 to Windows 2000 Professional? 5) If I create a dual-boot system, with both the Windows 2000 Professional operating system and Windows Millenniu m (Windows ME), will Microsoft still provide me with support?

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Installing Windows 2000 Profes sional 1

Chapter 1: 

Installing Windows 2000 Professional

The objective of this chapter is to provide the reader with

an understanding of the following: 

1. Perform an attended install of Windows 2000 Professional

2. Perform an unattended install of Windows 2000

Professional using Remote Installation Services

3. Perform an unattended install of Windows 2000

Professional using the System Preparation Tool

4. Perform an unattended install of Windows 2000

Professional using Setup Manager

5. Perform an upgrade from a previous version of Windows to

Windows 2000 Professional

6. Deploying service packs

7. Troubleshooting failed installations

Getting Ready - Questions1) What are the minimum processor requirements to install Windows 2000

Professional?

2) What are the recommended RAM requirements for a Windows 2000

Professional installation?

3) How can you verify that your hardware will support Windows 2000

Professional?

4) Can I upgrade from Windows 3.1 to Windows 2000 Professional?

5) If I create a dual-boot system, with both the Windows 2000 Professional

operating system and Windows Millennium (Windows ME), will Microsoftstill provide me with support?

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2 Chapter 1:Windows 2000 Professional 

Getting Ready - Answers1) To install Windows 2000 Professional, you must have, at minimum, 133

MHz 5th generation or better, for example an Intel Pentium MMX or an

AMD K6-2 processor.

2) While you only need 32MB RAM to install Windows 2000 Professional, it is

recommended that you have a minimum of 64MB RAM, with a 4GB

recommended maximum limit.

3) You should always verify your hardware by checking the Hardware

Compatibility List (HCL). If your hardware device is not listed, contact the

manufacturer and check whether a Windows 2000 Professional compatible

driver exists.

4) Unlike the upgrade path to Windows NT 4.0 Workstation, you CANNOT

upgrade from Windows 3.1 to Windows 2000 Professional. A full

installation is required. There is also no upgrade path from Windows NT

Server 3.51 or 4.0 to Windows 2000 Professional.

5) Microsoft did not support dual-boot systems between Windows 9x and

Windows NT 4.0 Workstation. Microsoft will now support dual or multiple

boot systems between Windows 2000 Professional and a number of other

operating systems including: Windows 9x,

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Installing Windows 2000 Profes sional 3

I Introduction

Windows 2000 Professional is the most reliable and secure desktop operating

system developed to date by Microsoft. Built on NT Technology, Windows

2000 Professional combines and improves upon the stability and security that

exists in Windows NT 4.0 Workstation and the user-friendliness of Windows

98. In 1999, Microsoft hired NSTL, the leading provider of testing services to

developers, corporations, and governments worldwide, to test this new desktop

operating system. The results of these tests, run in real-world customer sites,

state that Windows 2000 Professional was thirty percent (30%) faster than

Windows 98, and thirteen times more reliable.

It was even three times more reliable than Windows NT 4.0 Workstation!Small

wonder then that many corporations are looking at changing their client

desktops to Windows 2000 Professional.

Throughout the course of this chapter, we will examine the key issues

surrounding the installation of Windows 2000 Professional in your work 

environment. As you review this material, think of these questions. Are my

systems ready for Windows 2000 Professional? Can I upgrade or should I do a

fresh installation? What method of installation is going to be the most efficient

and effective in my corporate environment? What about service packs? How

can I quickly and effectively troubleshoot problems that may occur?

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4 Chapter 1:Windows 2000 Professional 

II Preparing To Install Windows 2000

ProfessionalWell, the decision has been made. Your work environment is going to Windows

2000 Professional. Nevertheless, before you start the installation process, there

are a number of questions you need answered. Let’s take a look at these issues

one by one.

Minimum Hardware Requirements

As with most operating systems, Windows 2000 Professional has a minimum set

of hardware requirements in order to successfully install. Table 1.1 outlines

both the minimum and the recommended system requirements needed for

installation.

It is important to note that Windows 2000 Professional has advanced power

management, as well as Plug and Play features. On some computers, the BIOS

version may not be compatible with Professional. This is because it may not

have a compliant ACPI BIOS. Without upgrading the BIOS, you won’t be able

to gain full power management functionality, which is ACPI-based. APM

(Advanced Power Management), which is an older technology, is supported,

however extremely limited, as it is only available for notebook computers. If 

the BIOS is not upgraded prior to installation, you will need to reinstall

Windows 2000 Professional to gain full power management functionality.

Before installation of Windows 2000 Professional, check the BIOS on the

computer, both portable and desktop, to verify that the BIOS has been updated.

If the system does not have ACPI functionality, the BIOS is not compatible.

You will need to obtain the updated BIOS from the manufacturer. Most

manufacturers carry BIOS updates on their websites.

Remember Know the minimum and recommended hardware requirements

for Windows 2000 Professional

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Installing Windows 2000 Profes sional 5

Minimum Recommended

Processor 133 MHz 5th generation or

better

Intel Pentium MMX

AMD K6-2

300 MHz 6th generation or

better

Intel Pentium II

AMD Athlon

RAM 32 MB 64 MB (4 GB maximum)

Hard Disk 2 GB with 650 MB free

space

(more if installing over a

network)

2 GB free space

Display VGA with compatible or

higher monitor

SVGA with Plug and Play

Monitor

Removable

Media

CD-ROM or DVD drive

(required for compact disc

installation).

CD-ROM or DVD drive

(12x or faster)

Input Devices Keyboard, mouse or other

pointing device

Keyboard, mouse or other

pointing device

Network Network adapter

(required for network 

installation).

Network adapter

Table 1.1: Minimum/Recommended Hardware Requirements

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6 Chapter 1:Windows 2000 Professional 

Hardware and Software Compatibility

The Hardware Compatibility List (HCL) is nothing new to those of you who

have worked with Windows NT products in the past. For those of you who have

not, the HCL is a list of hardware devices that have been extensively tested for

compatibility with NT-based operating systems. When Windows 2000

Professional is installed on a system where the hardware is not compatible,

installation can fail.

Verify all hardware by checking the HCL. A copy is included on the Windows

2000 Operating System CD, which lists all supported hardware at the time of 

release. This can be found in the Hcl.txt file in the Support folder. If your

hardware is not on the list supplied on the CD, you can check the most up-to-

date information atHTTP:/ /WWW .MICROSOFT.COM/HCL. You can also use

HTTP:/ /WWW.MICROSOFT.COM/WINDOWS2000/ UPGRADE/ COMPAT/

SEARCH/DEVICES.ASP. This active server page provides a tool that will allow

you to search for hardware devices that are compatible with Windows 2000

Professional. Some manufacturers have included links on the HCL to

downloadable compatible drivers. Other manufacturers have listed the

minimum BIOS requirements to install Windows 2000, and where to get the

update.

If your hardware device is not listed, contact the manufacturer and check 

whether a Windows 2000 Professional compatible driver exists.

If your software is using 16-bit drivers, it will be necessary to upgrade these

drivers to the 32-bit equivalents that are Windows 2000 compatible. Check with

the manufacturer to see if these drivers are available.

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Installing Windows 2000 Profes sional 7

Figure 1.1: Check Upgrade Tool

One way to verify whether your hardware and software will be compatible with

Windows 2000 Professional is to run the “Check Upgrade” tool (Figure 1.1). It

is important to note that this feature will work only if the operating system

presently running on the computer can be upgraded to Windows 2000

Professional. These operating systems include Windows 9x, Windows NT 3.51

and 4.0 Workstation.

From the Run command, run CDROM :\I386\WINNT32

/CHECKUPGRADEONLY. The results of this test will be stored in

%windir%\upgrade.txt if your operating system is Windows 9x, and in

%windir%\win32.log if the operating system is NT-based.

The report generated by this tool will include information such as:

MS-DOS Configuration Autoexec.bat and Config.sys entries that are

incompatible with Windows 2000 Professional. These may be entries that

existed because of older hardware and software that will not work with

Professional

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8 Chapter 1:Windows 2000 Professional 

Plug and Play Hardware

For Hardware that may be incompatible with Windows 2000 Professional:

Check with the HCL

For Software Incompatible with Windows 2000:

Software that may require upgrading before working with Windows 2000

Professional, or older software that may not work with Pro

Software to Reinstall

Software that will require upgrade packs because it uses different settings under

Windows 2000 Professional

Upgrading vs. Clean InstallationAs noted previously, only certain operating systems can be upgraded to

Windows 2000 Professional. These operating systems are Windows 9x and

Windows NT Workstation 3.51 and 4.0.

The advantage to an upgrade is that your exist ing user and application settings

are preserved. Setup will replace only the existing Windows operating system

files. The disadvantage is that some applications might not be compatible with

Windows 2000 Professional. They may not function properly, or at all, after an

upgrade.

Remember: Unlike the upgrade path to Windows NT 4.0 Workstation, you

CANNOT upgrade from Windows 3.1 to Windows 2000 Professional. A full

installation is required. There is also no upgrade path from Windows NT

Server 3.51 or 4.0 to Windows 2000 Professional.

You may choose to do an upgrade to Windows 2000 Professional if:

• You are currently running Windows 9x or Windows NT Workstation 3.51

or 4.0, AND you wish to upgrade your existing operating system with

Windows 2000 Professional;

• You have verified that installed applications are compatible with

Windows 2000 Professional;

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Installing Windows 2000 Profes sional 9

• You need to retain your existing user and application settings; and

• You wish to keep any local users or groups created under NT

Workstation.

You will need to do a clean installation of Windows 2000 Professional if:

• You currently have no operating system on your computer;

• You are currently running an operating system that does not support

upgrading to Windows 2000 Professional;

• Your operating system supports an upgrade, but it is not necessary to

retain user and application settings; or

• You have multiple partitions and wish to retain the existing operating

system to co-exist with Windows 2000 Professional; that is, you wish to

have a dual-boot system.

Dual/Multiple Booting Systems

Microsoft did not support dual-boot systems between Windows 9x and

Windows NT 4.0 Workstation. This, of course, did not mean it could not be

done. It just meant that if you ran into trouble, calling Microsoft was not going

to get you any sympathy.

Microsoft will support dual or multiple boot systems between Windows 2000

Professional and the following operating systems:

• Windows 9x, Windows ME

• Windows NT Workstation 3.51 or 4.0

• Windows 3.1 or Windows for Workgroups 3.11

• MS-DOS

• OS/2

Again, this is not to say that other operating systems cannot be successfully co-

exist with Windows 2000 Professional. It does mean, however, that you are on

your own if problems occur.

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10 Chapter 1:Windows 2000 Professional 

There are a number of precautions to take into consideration before creating a

multiple-boot system. Some of these are:

• Each operating system must be installed on its own partition. Microsoft

will not support multiple boot systems where Windows 2000 Professional

and another operating system co-exist on the same partit ion.

• The primary partition on a dual-boot system for any operating system

prior to Windows 95 OSR2 must be FAT. Windows 95 OSR2 and newer

releases can have a primary partition that is FAT or FAT32.

• Always install Windows 2000 Professional last on a multiple-boot

system, particularly when dual-booting between MS-DOS or Windows

9x.

• Each operating system will need to have its own installation of software,

such as MS Office. Programs cannot be shared across operating systems.

• If you are using NTFS, and you are dual booting between Windows NT

4.0 Workstation and Windows 2000 Professional, the Windows NT 4.0

Workstation installation must be upgraded to Service Pack 4 or later

before continuing with the Professional install. This is due to the changes

in NTFS (see the Chapter 4 section on File Systems)

There are a number of other precautions to be observed on dual-boot systems

beyond these main ones. Before proceeding with a multiple-boot system, makesure you do your research and check any new information or technical notes on

the Microsoft website.

Backing Up Critical Files

The final consideration before implementing a clean installation of Windows

2000 Professional is, of course, backing up your critical files. All files will be

lost upon installation of the new operating system. How you choose to perform

this backup depends on the operating system currently in use, whether you are

using the built-in backup utility of the operating system or a third-party

application.

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Installing Wind ows 2000 Profess ional 11

What is important to remember is:

• Data files should always be backed up, verified, and preferably given a

trial restore before installation. This includes any electronic mail that is

not stored on a mail server.

• Application files, operating system files and temporary files do NOT need

to be backed up. Applications will need to be reinstalled, operating

system files will not be necessary reinstalled and temp files are, well,

temp files.

Pop Quiz 1.1

Pop Quiz 1.1 Questions

1.To obtain full power management functionality, what functionality should

your BIOS have?

2.How can you verify if your hardware and software is compatible with

Windows 2000 Professional before performing an upgrade installation?

3. You are currently running Windows NT 3.51 Server. Can you upgrade to

Windows 2000 Professional?

4. You plan on running a dual-boot system, running Windows NT 4.0

Workstation and Windows 2000 Professional, with an NTFS file system.

What additional task must you do?

5. Before implementing a clean installation of Windows 2000 Professional,

which critical files should be backed up?

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12 Chapter 1:Windows 2000 Professional 

Pop Quiz 1.1 Answers

1) To have full power management functionality, which is ACPI-based, your

system must have a compliant ACPI BIOS. APM is supported, but is

limited to notebook computers.

2) Run the "Check Upgrade" tool to verify the compatibility of your hardware

or software. The command is CDROM:\I386\WINNT32

 /CHECKUPGRADEONLY, and will work only if the current operating

system can be upgraded to Windows 2000 Professional.

3) No. You cannot upgrade from Windows NT Server 3.51 or 4.0 to

Windows 2000 Professional. A clean installation is required.

4) You must upgrade the NT 4.0 Workstation to Service Pack 4 or later

before continuing with the Professional installation. This is due to changes

in NTFS that were implemented in Service Pack 4.

5) You should always back up data files, including any electronic mail that is

not stored on a server. These files should also be verified and a trial

restore performed before performing the installation. Application files,

operating system files and temporary files do not need to be backed up.

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Installing Wind ows 2000 Profess ional 13

III Standard Installation

Whew! All that information and we have not even yet begun to do the

installation yet! However, careful pre-planning can lessen or totally eliminate a

lot of installation headaches.

So now that we have done all that preparatory work, let’s install Windows 2000

Professional.

You can configure your disk partitions prior to installat ion or you can create the

partition as part of the setup procedure. It is recommended that Windows 2000

Professional be installed on a 2GB partition.

On a standard clean installation, that is an installation that is not an upgrade or is

unattended, there are four procedures that can be used to proceed:

Four Setup floppy disks

These disks can be created from the Windows 2000 Professional CDROM, by

running the command CDROM :\BOOTDISK\MAKEBOOT.EXE A: where

CDROM  is replaced by the drive letter used by your CDROM drive. To begin

installation from the Setup disks, ensure that your system can boot from your

floppy drive. Insert the disk labeled Disk #1 is in your floppy drive before

powering up your computer.

Bootable CD-ROM

If your system supports bootable CD-ROMs, you can insert the CD during the

systems boot sequence, and the installation will proceed. In order to use the

bootable CD-ROM method, your system must allow it to start from a CD in the

BIOS, and be capable of El Torito No Emulation support

CD-ROM

Before rebooting your computer, insert the Windows 2000 Professional CD into

your CDROM. If Windows automatically detects the CD, it will automatically

run the Setup Wizard. If the CD is not automatically detected, you can start the

installation using CDROM :\I386\WINNT32.EXE for Windows 9x and

Windows NT 4.0 Workstation. SelectINSTALL A NEW COPY OF

 WINDOWS 2000 for Setup to begin. (Figure 1.2)

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14 Chapter 1:Windows 2000 Professional 

For Windows 3.1, MS-DOS, or systems booted with a DOS boot diskette with

CDROM support, running the commandCDROM :\I386\WINNT.EXE willstart the installation.

Network Connection

You will first have to establish a connection to the shared network folder that

contains the Setup file. This an be done using an MS-DOS or network 

installation disk that contains the network client software to enable connection

to the server. It is a good idea to have disk-caching software, such as Smartdrv,

loaded as well. The command is:

\\servername\sharename\i386\winnt.exe .

Figure 1.2: Windows 2000 Setup Wizard

No matter which method you choose, the steps for installation remain the same.

When Setup begins, the Windows 2000 Professional Setup screen appears in

text mode. Setup inspects the computer’s hardware configuration, and then

installs the Setup and driver files. NOTE: If you are using the four Setup disks,

you will be prompted for Disk #2, #3 and #4 at intervals during this time.

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Installing Wind ows 2000 Profess ional 15

After all files are installed, the Welcome to Windows 2000 Professional Setup

screen appears, still in text mode.

Three choices are given for your selection:

• To setup Windows 2000 Professional now, press ENTER.

• To repair a Windows 2000 Professional installation, press R.

• To quit Setup without installing Windows 2000 Professional, press F3.

To continue with the installation, press ENTER.

The next text screen displays the license agreement. You will need to press

Page Down a few times to read the entire agreement. When you have read the

entire agreement, and are at the bottom of the screen, press F8 if you agree to

the terms outlined and wish to continue with the installation.

The Windows 2000 Professional Setup screen appears, welcoming you to Setup,

and then a second, text-based screen appears with the following options:

• To setup Windows 2000 on the selected partition, press ENTER.

• If you have unpartitioned space on your hard drive, Setup will ask 

whether you wish to create a partition. Press C to select this option.

• If you wish to create a new partition, but want to delete the existing

partition first, press D.

NOTE: Any new partition will need to be formatted either as FAT or

NTFS.

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16 Chapter 1:Windows 2000 Professional 

If the partition you select for installation is a FAT partition, Windows Setup will

ask if you wish to leave the current file system intact, convert the existing filesystem to NTFS, or format the partition using the NTFS file system.

Remember: Converting a partition to NTFS leaves any files that presently

exist on the partition intact. Formatting will delete all files on the partition in

the process.

The final step in the text -based mode is for Setup to examine the existing hard

drive or drives. It then copies the files needed to complete the Windows 2000

Professional installation to the hard disk and reboots the computer.

Upon restart, Setup enters the GUI mode. The Windows 2000 GUI mode Setup

Wizard screen appears at this point. Setup detects and installs devices, such as

the mouse and the keyboard.

The next screen is the regional options screen where you customize Windows

2000 Professional to your locale, currency, or number format.

The Personalize your Software screen is next. You are asked to type in your

name and organization.

The next screen is the Product ID screen, as displayed in Figure 1.3. You will

need to enter the alphanumeric 25-character product key that is on the CD jewelcase for Windows 2000 Professional.

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Installing Wind ows 2000 Profess ional 17

Figure 1.3: Configuring the Product Key during Setup

The next screen will be the Computer Name and Password screen. Windows

2000 Professional will generate a default computer name, which you can accept,

or you can change the name of the computer to meet administrative

requirements. You will also be prompted for an administrator password, which

will be the password for the built-in local Administrator account after

installation. There is no requirement for a password and it can be left blank, but

this is HIGHLY discouraged as it leaves the computer’s security at risk.

The Date and Time settings screen follows. You should check the system date

to make sure it is correct and select the appropriate time zone for your system.

The Network Settings screen is next. Setup will detect your network settings

and then ask whether you wish to use Typical or Custom settings. Typical

settings include File and Print for Microsoft Networks, TCP/IP protocol using

DHCP, and Client for Microsoft Networks. If you wish to choose the network 

components required for your environment, for example, if your network will be

using static IP addresses rather than DHCP, you should select Custom.

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18 Chapter 1:Windows 2000 Professional 

Next is the Workgroup or Computer Domain screen. You can add your

computer to a workgroup at this point, or join a domain.

The next screen is the Installing Components screen. Setup installs the

operating system components at this point, which can take a few minutes.

The final stage of installation takes place when Windows 2000 Professional

Setup completes the following tasks:

• Installs the Start menu items

• Registers components

• Saves settings

• Removes temporary files.

Congratulations! The standard installation for Windows 2000 Professional is

complete!

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Installing Wind ows 2000 Profess ional 19

Pop Quiz 1.2

Pop Quiz 1.2 Questions

1.) What four procedures can be used to perform a standard installation of 

Windows 2000 Professional?

2) How do you create setup disks?

3) .If your CD-ROM is not automatically detected on boot, how can you start a

clean installation of Windows 2000 Professional on a Windows 95

machine?

4) What takes place on the final stage of installation?

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20 Chapter 1:Windows 2000 Professional 

Pop Quiz 1.2 Answers

1) The four procedures for a standard installation are:

a. Four Setup floppy disks

b. Bootable CD-ROM

c. CD-ROM

d. Network Connection

2) You create the four setup disks by running the following command:

CDROM:\BOOTDISK\MAKEBOOT.EXE.

3) You can start a clean installation by using CDROM:\I386\WINNT32.EXE

and then selecting INSTALL A NEW COPY OF WINDOWS 2000. This

will work on all Windows 9x and Windows NT 4.0 Workstation machines.

4) Windows 2000 Professional Setup will complete the following tasks

during the final stage of installation:

a. It will install the Start Menu items

b. It will register components

c. It will save settings

d. It will remove any temporary files.

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Installing Wind ows 2000 Profess ional 21

IV Unattended Installations

Well, we now know how to install Windows 2000 Professional on a single

computer. It is more likely that we will have to install Windows 2000

Professional on 50, or 100, or even a 1,000 computers. Now you may be a

patient soul who does not mind installing Professional on 1,000 computers, one

at a time. However, the odds are that business needs will require a faster, more

efficient way of completing the task at hand. So, let us take a look at some of 

the choices provided by Windows 2000 Professional to do a large numbers of 

installations.

Remote Installation Services

Remote Installation Services (RIS) is used to install a copy of Windows 2000Professional on local computers from remote locations. Using this technology, a

workstation can startup, contact a DHCP server to obtain an IP address of a RIS

Server and then contacts the RIS Server to install the operating system.

There are several advantages to using RIS for the installation of Windows 2000

Professional. These include:

• The ability to remotely install Windows 2000 Professional

• The simplification of server management by allowing access to the

Windows 2000 distribution files and using Plug-and-Play for hardware

detection during the installation process

• The ability to quickly recover the operating system in the event of failure

• The retention of Windows 2000 security when you restart the destination

computer

This section is not intended as a definitive guide for using RIS technology, but

rather to outline the process and the conditions for use. For detailed information

on RIS, Microsoft has provided a guide “Technical Guide to Remote Installation

Services - Microsoft Product Support Services White Paper” which is free for

download at: HTTP:/ /WWW.MICROSOFT.COM/WINDOWS2000/

LIBRARY/ OPERATIONS/MANAGEMENT/REMOSADMIN.ASP 

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22 Chapter 1:Windows 2000 Professional 

There are some things of which you should be aware before you choose RIS as

the method for installing Windows 2000 on your network:

• At present, only a clean install of Windows 2000 Professional is

supported by RIS. This method cannot be used for upgrade installations,

nor can it be used to install any other operating system, including

Windows 2000 Server.

• You need to have a Windows 2000 Server to act as the RIS Server. This

server must have at least two disk partitions, one for its operating system,

and one for RIS images. The partition that holds the RIS images must be

at least 2GB in size and must be formatted as NTFS. The server must

also either be running the following services, or have these services be

accessible to the RIS server from another network server:

DHCP Server

used to assign IP addresses to RIS clients

DNS Server

used to locate Active Directory

Active Directory

used to locate RIS servers, clients, and to manage configuration settings and

client installation options

The RIS Server

As part of the server installation (Figure 1.4), four services critical to the remote

installation process are added to the Windows 2000 Server:

Boot Information Negotiation Layer (BINL) Service

Used to respond to client requests.

Single Instance Store (SIS) Service

Used to reduce the storage requirements needed to store images by combining

duplicate files.

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Installing Wind ows 2000 Profess ional 23

SIS Groveler Service

Scans the SIS volume for identical files when the system is idle. It will perform

a series of tests to compare files to ensure they are identical and then copy them

to a volume reserved by the SIS service. A link will be provided to the original

files.

Trivial File Transfer Protocol (TFTP) Service

Part of the TCP/IP suite, the file transfer protocol used to download the Client

Installation Wizard from the RIS Server to the client.

Figure 1.4: Windows Components Wizard

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24 Chapter 1:Windows 2000 Professional 

Figure 1.5: Windows Components Wizard

After installation, configuration of the RIS server is done through the Remote

Installation Services Setup Wizard (risetup.exe). This wizard (Figure 1.5) can

be called in two ways. When you first start or restart the server, click Finish

Setup in the Configure Your Server dialog box. This starts the Add/Remove

Programs tool. In the Set Up Servers area, click Configure Remote

Installation Services to run Risetup.exe. You can also initiate the Setup Wizard

by using the Start | Run RISETUP.EXE command. 

The first step will be for you to state the location of the RIS installation image

files that will be used to install your clients. Although the default directory will

be the first available NTFS volume that does not contain the system or boot

partitions, any NTFS volume on the server can be used, with the exception of 

the system and boot partitions.

The next step will be to configure the RIS Server to respond to all client requests

or only those who have known client accounts (Machine Account Object) in

Active Directory.

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Installing Wind ows 2000 Profess ional 25

The third step requests that you specify the folder in which you want to store the

files for the image that Risetup.exe copies.

The final step of the Wizard asks to you give a user-friendly name for the

operating system package and associated help text. This will allow users to

select the correct package for their systems.

Each RIS server must be authorized in the Active Directory tree before RIS can

service or respond to client requests. This is done through the DHCP Manager.

Remember: Only members of the Enterprise Administrators group have

the necessary rights to authorize RIS servers. If you want to give other users

or groups this ability, you must give them the permission to authorize DHCPservers in Active Directory.

RIS Client Installation

Before you can use RIS to install to a client, certain conditions must be met for

the client and for the network.

The client computer must have:

• It must also meet the hardware requirements for the installation of 

Professional including a network adapter card.

• The BIOS load boot order must boot the network before booting the hard

disk.

• Network capabilities through one of the following:

A PXE-based boot ROM with a BIOS that supports starting the computer with

that ROM; or

A network adapter that supports PXE and can be used with a RIS boot disk; or

The ability to follow the Net PC standard, which supports the ability to boot to

the network, prevent users from changing hardware and o/s configuration, and

manage upgrades.

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26 Chapter 1:Windows 2000 Professional 

The network providing RIS services must have:

• An active DHCP Server on the network so that the client can obtain an IP

address.

• A RIS Server with the appropriate images prepared

As well, users must have the right to create computer accounts on the network,

or in their OU. If this right is not given, then the account must be created in

Active Directory prior to RIS client installation.

What is PXE? PXE (Pre-Boot Execution Environment) is defined on

industry-standard Internet protocols and services --TCP/IP, DHCP, and TFTP.

On computer startup, the client sends out a DHCP discover packet that

indicates that it is using the PXE protocol. The IP address that is supplied is

that of the RIS Server. The client may, but does not need to, request an IP

address for itself during the same process. The client then uses TFTP to

download the install package from the RIS Server.

When the system is powered on, the network boot option is selected, the MAC

address of the client is displayed, and the system begins to request an IP address

and locate a boot server. When a server is found, the user is told to pressF12 

for a network service boot.

The Client Installation Welcome screen is displayed. The user will need to press

ENTER to continue. Next, the Windows 2000 Logon dialog box appears. The

user needs to supply a valid username and password for the domain. The next

menu will have choices for:

Automatic Setup

The client is setup with default values

Custom Setup

The user can type in a computer name and OU (if nothing is supplied, default

values are used)

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Installing Wind ows 2000 Profess ional 27

Restart a previous Setup attempt

If setup has failed before the GUI stage, Setup can be restarted without the user

going through all the screens again

Maintenance and Troubleshooting

Provides access to diagnostics and maintenance tools created by third-party

manufacturers, such as BIOS updates

NOTE: The second, third and fourth options will be displayed ONLY

if Group Policy allows. Otherwise, the default will be Automatic Setup.

If there is only one RIS image, it will be automatically installed; otherwise, the

user will see a menu of RIS images to choose from. After selection, the remote

installation process will begin. If answer files have been provided, there may

be no further need for user interaction.

Creating a RIS Boot Disk

RIS Boot Disks can be created on a Windows 2000 Professional workstation

that is connected on the same network as the RIS Server. This is done by the

Start | Run command line:

\\RISSERVER \REMINST\ADMIN\I386\RBFG.EXE . This will call the

Windows 2000 Boot Disk Generator wizard, which will allow you to create oneor many RIS Boot Disks simply by clicking the Create Disk button.

System Preparation Tool

The System Preparation Tool (Sysprep) is used to prepare disk images that will

be duplicated using a third-party manufacturer’s imaging utility. Some

examples of third-party tools that you can use to deploy the image are

Symantec's Norton Ghost, Altiri’s RapiDeploy, Powerquest's DriveImage

Professional, and Micro House's Imagecaster. Disk imaging is an excellent

choice for automatic deployment of Windows 2000 Professional, when you have

a large number of computers with similar configuration requirements. Sysprep

eliminates some of the problems encountered in the past using disk imaging

tools, such as duplicate Security IDs (SID).

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28 Chapter 1:Windows 2000 Professional 

To use the System Preparation Tool, the source and client computers must have

identical Hardware Abstraction Layers (the same processor type), AdvancedConfiguration and Power Interface (ACPI) support, and mass storage controller

devices (SCSI or IDE). The hard drive on the client computer must have the

same or greater capacity as that on the source computer. Windows 2000 will

detect automatically any Plug and Play devices, and Sysprep will redetect and

evaluate the devices on the system when the computer is turned on. In other

words, any Plug and Play devices (network cards, modems, video and sound

cards) do not have to be the same on the source and client computers, as long as

the drivers are available.

The first step in preparing for a disk image installation is to create a master or

source computer. Windows 2000 Professional should be installed on this

computer with the standard configuration requirements, such as browser

settings, printer settings, and desktop settings. Any applications that will be

standard can also be installed on the source computer, provided you have a legal

license for each instance of duplication of the software.

Once the source computer is configured correctly, you are ready to run the

System Preparation Tool. Start Setup Manager on the source computer to create

a Sysprep.inf file. This will allow you to completely automate the installation

except for the computer name. Choose the first option, Create a New Answer

File. When prompted, choose the Sysprep Install answer file.

You can allow the user to supply the computer name when Windows 2000

Professional is started for the first time, or you can supply the Sysprep.inf file

for each machine on a floppy disk, and include a unique computer name for each

Sysprep.inf file.

Setup Manager allows you the option to create the Sysprep directory (Figure

1.6), which allows you to customize the Sysprep installation.

You are then ready to run the setup. At the command prompt, enter:

CD SYSPREP

SYSPREP –REBOOT

By adding the “-reboot” switch, the source computer will automatically reboot

after Sysprep has completed.

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Installing Wind ows 2000 Profess ional 29

Figure 1.6: Setup Manager Wizard

What has happened during this process is that the System Preparation tool has

removed information that has to be unique on each computer running Windows

2000 Professional, such as the SID (security ID) and computer name.

You are now ready to use a third-party tool to create your image.

Deployment of the image can be done in a number of ways:

• Bootable CD

• Network Download (requires a boot floppy to gain access to the network)

• Hard disk replication

• Transportable media (such as ZIP)

Unattended Answer Files

Create unattended answer files by using Setup Manager to automate the

installation of Windows 2000 Professional.

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30 Chapter 1:Windows 2000 Professional 

If you have a large number of computers to install, and the computers are not

PXE-compliant, using an unattended installation process with a distributionserver may prove to be the easiest way to deploy Windows 2000 Professional.

A distribution server contains all Windows 2000 Professional files needed for

installation. How to set up a distribution server is beyond the scope of this

section, however, detailed information may be obtained at:

HTTP:/ /WWW.MICROSOFT.COM/TECHNET/W IN2000/DGUIDE/CHAPT-

25.ASP

When using a distribution server for an unattended installation, it can be helpful

to develop answer files. Answer files are installation scripts that respond to

prompts that normally require user input. Setup Manager, included with theWindows 2000 Deployment Tools on the Windows 2000 Professional CD, will

help you create answer files so that installation can be fully automated, or

“silent”.

NOTE: Answer files can also be used for RIS and Sysprep

installations.

On a Windows 2000 Professional computer, on which you have installed the

Windows 2000 deployment tools, use the Start | Run command to execute

SETUPMGR.EXE. This starts the Setup Manager Wizard. A welcome screen

appears. After the welcome screen, a dialog box appears entitled “New or

Existing Answer File”. This dialog box allows you to create a new answer file,

create an answer file that will duplicate the computer on which you are running

Setup Manager, or modify an existing answer file.

Presuming that we are creating a new answer file, the Product to Install page

appears. The choices are for RIS, Sysprep, or Unattended Installation. Because

we are examining answer files for unattended installations, we will follow this

path.

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Installing Wind ows 2000 Profess ional 31

Figure 1.7: Setup Manager Wizard

The User Interaction Level page follows (Figure 1.7). This page allows us to

choose the amount of interaction we will allow with the user.

Provide Defaults

This will allow you to provide default answers to the prompts. The user can

choose to accept the default answer, or change it to suit their needs.

Fully Automated

This will use all of the answers you supply in the answer file and will not

prompt for any user interaction.

Hide Pages

This will run the Wizard invisibly provided you have provided al l the answers to

required prompts.

Read Only

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32 Chapter 1:Windows 2000 Professional 

This will display the Setup Wizard to the user, but will not allow the user to

make changes.

GUI Attended

This requires user interaction once the text -mode portion of Setup has been

completed. Answers must be supplied for the text -mode portion.

Once you have chosen an installation method, you then continue through many

screens:

Set Default User Information

Allows you to specify a username and organization.

Define Computer Names

Allows you to enter multiple names, which Setup Manager will use to create the

UDF (uniqueness database file) that is needed to add a unique name to each

system during setup.

Administrator Password

Allows you to prompt the user for a password, or supply the password yourself.

You can also choose to have the Administrator logon automatically.

Display Settings

Allows you to configure colors, screen area, refresh frequency and customsettings.

Network Settings

Allows you to choose “Typical Sett ings” (TCP/IP, DHCP-enabled, Client for

Microsoft Networks) or “Custom Settings” (where you can choose network 

settings and services)

Time Zone

Allows you to choose the time zone appropriate for the client computer.

Additional Settings

Allows you to edit telephony settings, regional settings, languages, browser

settings, the installation folder, the printer installation, and even a command,

such as a program, that will run the first time a user logs on.

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Installing Wind ows 2000 Profess ional 33

; UNATTENDED.TXT SAMPLE FILE

[Data]

Unattend ed install = Yes

Msdo sinitiated = "0"

AutoPar tition = 1

[Unattended]

Unattend Mode = FullUnattend ed

Oe mPre install = Yes

Targ etPath = Winpr o

FileSystem = Le ave Alone

Oe mSkipEula = Ye s

[GuiUnattended]

Time Zone = "Your Time Zone "

AdminPassword = AdminPassword

AutoLog on = Ye s

AutoLog onCount = 1

OemSkipWe lcome = 1

Oe mSkipRegiona l = 1

[UserData]

FullName = "Your us er name "

Org Name = "Your org anization name "

Compute rName = "YourComp uter_name"

Prod uctId = "Your p rod uct ID"

[Display]

BitsPer Pel = 8

XResolution = 800

YRe solution = 600

VRe fre sh = 60

[Networking]

InstallDefaultCompon en ts = Yes

Figure 1.8: Sample Unattended.txt file

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34 Chapter 1:Windows 2000 Professional 

Figure 1.8 is a sample answer file that will show you an approximation of what

will be generated by Setup Manager. This particular answer file will installWindows 2000 Professional from a CD-ROM. The information in italics would

be replaced by the information you provided as you worked through Setup

Manager.

[UniqueIDs]

UserID1 = Userdata,GuiUnattended,Network 

UserID2 = Userdata,GuiUnattended,Network 

[UserID1:UserData]

FullName = "User ID-1"

ComputerName = "MACHINE-1"

[UserID1:GuiUnattended]

TimeZone = " (GMT-05:00) Eastern Time (US & Canada)"

[UserID1:Network]

JoinDomain = "DomainEast"

[UserID2:UserData]

FullName = "User ID-2"

ComputerName = "MACHINE-2"

[UserID2:GuiUnattended]

TimeZone = "(GMT-06:00) Central Time (US & Canada)"

[UserID2:Network] 

JoinDomain = "DomainCentral"

Figure 1.9: Sample Uniqueness Difference File

Figure 1.9 shows an example of a UDF (Uniqueness Database File) that can be

created.

For more explanation on all available options in the setup file, refer to Appendix

on Unattended Installs

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Installing Wind ows 2000 Profess ional 35

Pop Quiz 1.3

Pop Quiz 1.3 Questions

1) What requirements are needed on the Windows 2000 RIS Server to perform a

clean installation of Windows 2000 Professional?

2) How do you create a RIS boot disk?

3) What is Sysprep used for?

4) What switch should you add, when running the System Preparation setup, so

that the source computer reboots after completion of the task?

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36 Chapter 1:Windows 2000 Professional 

Pop Quiz 1.3  Answers

1) The server must have two partitions - one for the operating systems and

one for the RIS images. The partition containing the RIS images must be,

at minimum, 2GB and formatted NTFS. The server must be running, or

have available to it, a DHCP Server, a DNS Server and Active Directory.

2) A RIS Boot Disk can be created on a Windows 2000 Professional

workstation that is on the same network as the RIS Server. The command

is \\RISSERVER\REMINST\ADMIN\I386\RBFG.EXE.

3) Sysprep (System Preparation Tool) is used to prepare disk images that

will be duplicated using a third-part imaging tool.

4) The switch -REBOOT should be added to the end of the command

SYSPREP, so that the source computer reboots after SYSPREP has

completed.

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Installing Wind ows 2000 Profess ional 37

V Upgrading To Windows 2000 Professional

Earlier in this chapter, we examined the differences between a clean installation

of Windows 2000 Professional and an upgrade installation, and the reasons you

may choose one method over the other.

Let’s review what we have covered. When considering an upgrade installation

of Windows 2000 Professional, you must remember that only certain operating

systems can be upgraded. These are:

• Windows 95, 98, ME

• Windows NT 3.51 Workstation

• Windows NT 4.0 Workstation

If, for example, you were currently running Windows NT Workstation 3.5, you

would need to first upgrade to Workstation 3.51 or 4.0 before you could

successfully upgrade to Windows 2000 Professional.

An important benefit when choosing an upgrade installation is that an upgrade

retains the existing applications, preferences and local users and group (under

NT).

That being said, let’s look at the upgrade path from Windows 9x to Windows

2000 Professional.

Preparing for UpgradeThere are some tasks you should perform prior to implementing an upgrade

installation from Windows 9x or Windows NT to Windows Professional 2000.

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38 Chapter 1:Windows 2000 Professional 

Table 1.2 is a checklist you should follow while preparing for your installation.

1. Back up all data and configuration files. Verify the backup and perform a

trial restore.

2. Delete or uninstall any unneeded files, applications and program groups

3. Decompress any partitions that have been compressed with DoubleSpace,

DriveSpace, or any other incompatible 3rd party product.

4. Verify that the hardware meets minimum requirements and is on the HCL

5. Obtain any device drivers that will be necessary for Windows 2000

Professional.

6. Perform a disk scan, a defragmentation, and a virus scan.

7. Document the current configuration, including applications, hardware,

services, and policies.

Table 1.2: Upgrade Installation Checklist

Upgrading from Windows 9x

The process of upgrading from Windows 9xàWindows 2000 Professional is

not as smooth as the Windows NTàWindows 2000 path. Because Windows

2000 Professional is based on NT Technology, there are fewer considerations

when upgrading.

There are some situations (hardware or software related) under Windows 9x that

are not supported under Professional, even though the operating system can beupgraded. These are:

• Applications des igned for Windows 9x, and not NT, that use file -system

filters. Anti-virus software and some disk-quota management software

fall under this category.

• Custom power-management tools (Windows 2000 Professional provides

its own!)

• Custom Plug-and-Play solutions

• Applications designed for Windows 9x that support compressed drives,

disk defragmenters and disk utilities.

• Utilities and applications that use virtual device drivers or 386 drivers.

• Applications that directly access the hardware.

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Installing Wind ows 2000 Profess ional 39

Upgrading from Windows NT

As Windows 2000 Professional is based on NT technology, the upgrade

procedure is fairly painless. The process will migrate the existing user profiles

and configuration. There are some third-party software packages that worked

under NT that will not function with Windows 2000 without an upgrade. One

example is Executive Software’s Diskeeper for NT 3.51.

Performing the Upgrade

To perform the upgrade from Windows 9x or Windows NT, from the

installation source (e.g. the Windows 2000 Professional CD) you start the

execution by running the command: CDROM :\I386\WINNT32.EXE. With

the CD, the system may AutoRun this application for you, first prompting youwhether or not you wish to install a new version of Windows on your computer.

In either case, the Windows 2000 Setup Wizard is displayed (Figure 1.10).

Upgrade Path from Windows 9x

Figure 1.10: Windows 2000 Setup Wizard

The first screen prompts you as to install a new copy of Windows 2000, or

perform an upgrade. Select Upgrade to Windows 2000.

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40 Chapter 1:Windows 2000 Professional 

The next step you will see is the License Agreement screen (Figure 1.11). You

must accept the agreement to continue with the upgrade installation. Notaccepting the agreement will abort the upgrade.

At this point, the upgrade procedures diverge, depending on whether you are

upgrading from Windows 9x or Windows NT Workstation.

Figure 1.11: License Agreement

After the License Agreement screen, you see the Windows 2000 Professional

Upgrade Preparation screen, shown in Figure 1.12.

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Installing Wind ows 2000 Profess ional 41

Figure 1.12: Preparing to Upgrade from Windows 9x

The next step will be the prompt for the product key, which is on the jewel case

for the Windows 2000 Professional CD. The product key is alphanumeric and

25 characters in length. Without a valid product key, installation cannot

continue. 

The next stage is the hardware detection phase of Setup. When the detection is

completed, you will be prompted to provide update packs. We will be

discussing update packs in detail shortly. If you need to provide update packs,

selecting YES will allow you to add them at this point in the installation.

The next screen will allow you the opportunity to upgrade to the NTFS file

system. This conversion upgrade is only for FAT or FAT32 drives and will only

apply to the drive where the operating system files reside. Any other drives will

have to be converted after installation.

NOTE: It is at this point in the installation that non-compatible

hardware and software can cause problems. A warning will be displayed in

this case, notifying you that one or more devices or programs will be disabled

if the installation proceeds.

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42 Chapter 1:Windows 2000 Professional 

The installer now copies the necessary files to the computer’s hard drive. The

computer will then restart, with a new item in the Boot Manager startup menu,and several text -mode screens.

Upgrade Path From Window NT Workstation

Figure 1.13: Copying Installation Files

A blue text mode screen appears, and then Setup begins to load drivers, search

for earlier versions of the Windows operating system, and copy the remaining

Setup files to the installation folders. When this is complete, the system is again

restarted.

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Installing Wind ows 2000 Profess ional 43

At this point, the GUI setup process begins. This process is almost identical to

the steps taken at the GUI setup process on a clean installation, with theexception that prompts will not appear for the portions of the setup where

retained settings are used. 

Update packs

One of the reasons you choose to do an upgrade installation is the retention of 

application settings. In a perfect world, all applications will function on the

upgraded operating system just as smoothly as they did on the original o/s.

However, the world is not a perfect one, and sometimes applications cease to

operate after the upgrade. This is especially true in the case of a Windows 9x

application that makes direct calls to the hardware. Windows 2000 Professional

will not allow applications to access hardware directly. It is one of the features

that provides the extra stability and security to Windows 2000 Professional.

In such a case, the application will have to be updated to a version that is

Windows 2000 compliant.

What exactly are update packs? They are, essentially, migration DLLs that

allow applications to function in a Windows 2000 Professional environment that

normally would fail. The application developers or manufacturers supply these.

Pop Quiz 1.4

Pop Quiz 1.4 Questions

1.Which operating systems can be upgraded to Windows 2000 Professional?

2.You are using an anti-virus software with your Windows 98 workstation. Can

an upgrade be performed? Will the anti-virus software work under

Windows 2000 Professional?

3.You are running a Windows 3.51 Workstation and are upgrading to Windows

2000 Professional. You are currently using Diskeeper. Will you be able to

use this software after the upgrade?

4.When do you use an upgrade pack?

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44 Chapter 1:Windows 2000 Professional 

Pop Quiz 1.4  Answers

1) Only certain operating systems can be upgraded. These are Windows 9x,

Millennium (ME), NT 3.51 and 4.0 Workstation.

2) While the operating system can be upgraded, the anti-virus software will

not work under Professional, because it uses file-system filters. You will

need to obtain an anti-virus software that is compatible with Windows

2000.

3) While the upgrade procedure from NT to Professional is smooth, certainsoftware packages that worked under Windows NT will not operate under

Windows 2000 without an upgrade. Executive Software's Diskeeper for

NT 3.51 is an example of this.

4) An upgrade pack is a migration DLL, supplied by the application

developer or manufacturer, that will allow an application to function in a

Windows 2000 environment.

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Installing Wind ows 2000 Profess ional 45

VI Service Packs

Service packs are used to deliver new features to the operating system as they

are developed. They are also used to correct “hidden features” – those nasty

bugs and security holes t hat are discovered after release.

In Windows NT, service packs needed to be reapplied every time a new service

was added to the operating system. For example, if you had been using a static

IP address and were now moving to DHCP, after installing the DHCP Service,

you would need to reapply the latest service pack. This was because parts of the

service pack would be overwritten when the service was installed.

Windows 2000 Professional is using slipstream technology, which allows you to

add new services without overwriting the service pack.

You can check which service pack is currently installed by using the WINVER  

command at the command prompt.

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46 Chapter 1:Windows 2000 Professional 

VII Troubleshooting Failed Installations

Most installation errors occur because of hardware and driver incompatibility.

By ensuring your hardware is on the HCL and all drivers are valid and present,

many errors can be eliminated.

The following are a number of common errors that may occur during the

installation process.

Media Errors

Setup cannot read the floppy disk or CD, so it cannot proceed with the

installation. If your Setup disks have failed, create a new set using the

 cdrom:\bootdisk\Makeboot.exe a: command. Check the CD for dirt and

scratches. If the CD is unreadable, a new one can be obtained from Microsoft.

Insufficient Disk Space

Even though the minimum hard disk space requirement for Windows 2000

Professional is 650mb, Setup needs at least 1GB of free space to run properly.

Not Enough Memory

Windows 2000 Professional needs a minimum of 64mb of RAM, and more is

always better. If you have insufficient RAM, the installation may fail. There is

always the possibility that installation will appear to be successful, but the

system may “blue screen” after the installation has completed.

Insufficient Processing Power

If the minimum requirements for processor are not met, the Windows 2000

Professional may fail, or blue screen errors will occur after installation is

completed.

Incompatible hardware

Always make sure that your hardware is on the HCL, or the device may fail to

start after installation.

No valid driver

If the hardware does not have a valid driver, Windows 2000 Professional will

not recognize it.

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Installing Wind ows 2000 Profess ional 47

Poorly configured hardware

Windows 2000 Professional should configure your Plug and Play hardware

correctly. However, non-Plug and Play hardware will need to be manually

configured as per manufacturer’s instructions.

Incorrect CD Key

Without a valid product key, you cannot continue installation. Don’t lose that

CD jewel case! Reme mber as well that a twenty-five alphanumeric product key

is prone to human error. Double check what has been typed with what is on the

CD case.

Other problems that can occur during installation are directly related to network 

connectivity.

Failure to access TCP/IP Network Resources

On a typical Windows 2000 Professional installation, the client is set up to use

DHCP. If no DHCP server is available, or the client cannot find the DHCP

server, no IP address will be given to the client. No IP Address means no

network communication!

Another problem that can occur is the assignment of the incorrect IP Address,

refer to Chapter 6 for more information

Failure to find a Domain Controller when joining a domain

This can be frustrating to troubleshoot because it can be a number of different

things. The first thing to check is “connectivity”. Simply put, is the network 

cable plugged into the NIC? No cable, and you won’t ever find that domain

controller! Verify that you have entered the correct domain name; again, bad

typing can cause a failure. Make sure your network settings are correct. Is a

domain controller available? If you cannot find the problem, configure the

computer to join a workgroup and worry about joining the domain AFTER

installation is completed.

Setup generates a number of log files during the installation process. Examining

these logs may help you narrow down the reason (or reasons) that installation isfailing. The Error log (setuperr.log) will include all errors that occurred during

the installation, including non-fatal errors. The Action log (setupact.log) will

list and describe all actions performed during the setup process.

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48 Chapter 1:Windows 2000 Professional 

VIII Chapter 1: Summary

We have now completed our chapter on installing Windows 2000 Professional.

You should now feel comfortable with the following concepts:

• Performing an attended installation of Windows 2000 Professional.

• Performing an unattended installation of Windows 2000 Professional

using three different methodologies

Windows 2000 Server Remote Installation Services (RIS)

System Preparation Tool

Setup Manager and unattended answer files

• Perform and upgrade from a previous version of Windows to Windows

2000 Professional.

• Deployment of service packs.

• Troubleshooting of failed installations .

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Installing Wind ows 2000 Profess ional 49

IX Chapter 1: Review Questions

( Answers appear in Appendix A.) 

1) You are doing a network installation of Windows 2000 Professional) Before

installation, what steps must be performed?

2) Management has requested that you deploy 100 Windows 2000 Professional

workstations as soon as possible) The computers all have the same hardware

configurations, with the exception of some video cards) What installation

method should you use to meet management's requirements?

3) While performing an unattended upgrade from Windows NT 4.0 Workstation

to Windows 2000 Professional, you have run into a problem) You have

started the installation using the Windows 2000 CD-ROM, and inserted thefloppy disk with the UNATTEND.TXT file after boot) You set the user

interaction level of full unattended mode) However, you keep being

prompted for all parameters) What two things should you do to resolve this

problem?

4) You are about to perform a RIS installation on ten new, hardware compliant,

workstations) You have configured a Windows 2000 Server to act as the

RIS Server and have a separate partition that contains the RIS images) The

Server is running DNS Services and Active Directory) However, you find

that the workstations cannot connect to the server) What do you need to do?

5) You are attempting to perform a RIS installation on thirty hardware

compatible workstations) Ten of these workstations are PXE compliant andtwenty are not) When you start the computers, you note that only the PE

compliant computers can connect to the RIS Server) What can you do to

remedy this situation?

6) You have created a dual boot system using NT 4.0 Workstation and Windows

2000 Professional, from their original CDs) You are using NTFS as the file

formatting system; however, you run into problems doing the Professional

installation) What have you forgotten to do?

7) If you have a variety of Plug and Play devices that are available, do you have

to create separate distribution folders or images when using Sysprep?

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50 Chapter 1:Windows 2000 Professional 

1. When doing an install of Windows 2000 from a local source, the installation

source directory should be changed to:

A. I386

B. I486

C. I586

D. I686

E. Alpha

2. After the default setup commands have loaded and the computer is restarted

what box appears?

A. Windows 2000 Setup dialog box

B. Windows 2000 Configuration dialog boxC. Windows Install dialog box

D. Windows 2000 Install Help Guide

E. 2000 Intro dialog box

 

3. During setup, where are the install files placed during the rebooting process?

A. Temporary folder

B. beginning

C. Install

D. SAVE

E. setup

4. Which of these need to be launched in order to set up Windows 2000?

A. Launch NWSERVER

B. Launch NTFS

C. Launch 2000STP

D. Launch WINNT

E. Launch NTSETUP

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Installing Wind ows 2000 Profess ional 51

5. What utility is used to create an unattended installation?

A. Setup ManagerB. Deployment Tools

C. Winnt

D. Winnt32

E. Installation Manager

6. Can the level of user interaction be specified in the installation script?

A. Always

B. Never

C. Yes, but the user can override the default installation settings

D. No, but the user can override the administrators Login settings

7. You want to dual boot a system to have both Windows 2000 Professional and

Windows 98. It has three 8 GB hard drives; Disk 0, Disk 1 and Disk 2. Each

hard drive needs to have one 8 GB partition. Disk 0 will contain Windows

98, and Disk 1 will contain Win2000 Professional. Other files are to be

stored on Disk 2. Disk 1 needs to have File Level Security. Other files need

to be accessed by either operating system. What should you do? (Select and

Place)

A. Disk 0 FAT32

Disk 1 FAT32

Disk 2 FAT32

B. Disk 0 NTFS

Disk 1 FAT32

Disk 2 NTFS

C. Disk 0 FAT32

Disk 1 NTFS

Disk 2 FAT32

D. Disk 0 NTFS

Disk 1 FAT32

Disk 2 FAT32

E. Disk 0 NTFS

Disk 1 NTFSDisk 2 NTFS

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52 Chapter 1:Windows 2000 Professional 

8. Your job requires you to upgrade several computers from Windows NT

Workstation 4.0 to Windows 2000 Professional. You place

UNATTEND.TXT onto a floppy disk using Setup Manager, and then start

installing on a test computer with the Windows 2000 Professional CD-ROM,

inserting the floppy after the computer starts. The setup prompts you for all

required parameters, despite the fact that you set user interaction level to full

unattended mode. What should you do to make sure that the installation will

not prompt users for input? (Choose two)

A. Rename UNATTEND.TXT on the floppy disk to WINNT.TXT.

B. Add a [Data] section to the UNATTEND.TXT and set the unattended

install parameter to YES.

C. Rename UNATTEND.TXT on the floppy disk to WINNT.SIF.

D. Rename UNATTEND.TXT on the floppy disk to UNATTEND.SIF.

E. Add a [Unattend] section to the unattend.txt and set the unattended install

parameter to YES.

9. You have been asked by a friend to install Windows 2000 onto 20 brand new,

PXE compliant computers that currently have no operating systems. You

have already created the RIS image and loaded it onto a server. After starting

up the new computers, you see that they cannot connect to the RIS server.

Computers already on the network are able to connect to the network server

though. What is required for the RIS installation to work? (Select and Place)

A. IIS Server is required for RIS.

B. WINS Server is required for RIS.C. DNS Server is required for RIS.

D. DHCP Server is required for RIS.

E. FTP server is required for RIS

10. When installing a computer onto a domain, what must be present on the

network?

A. At least one DNS Server.

B. At least one domain controller.

C. At least one WINS Server.

D. At least one DHCP Server.E. At least one SMTP Server.

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Installing Wind ows 2000 Profess ional 53

11. You are upgrading computers on your company network and you want to

deploy a Windows 2000 Professional service pack. You first create the

Windows Installer Package and successfully install the service pack to other

computers in your domain. You then assign the installer package file to the

Development OU, and after the installation, you realize that nothing was

installed on any of the ten computers. You want to make sure that this

installation will work properly. What ought you do?

A. Remove the user accounts from the DACL and add them to the

Development OU

B. Grant the user accounts Read permission to the service pack deployment

directory.

C. Add the user accounts from the Development OU to the DACL.

D. Grant the user accounts Change permission to the service pack 

deployment directory.

E. Grant the user accounts Full Access permission to the service pack 

deployment directory.

12. If you are installing Windows 2000 Professional or Server on a low-end

Intel-based computer, what is the minimum processor specification that

Windows will support?

A. P75

B. P133

C. P266

D. P233E. P300

13. When performing the default installation of Windows 2000 on an Intel-

based system, what directory is used as the destination for Windows?

A. WNTSRV

B. WINDOWS

C. WINNT

D. WTSRV

E. INTELNT

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54 Chapter 1:Windows 2000 Professional 

14. You are interested in using the Remote Installation Service (RIS) to install

Windows 2000 Professional on a client PC. What services must be installed

on the server?

A. DHCP Server

B. DNS Server

C. Active Directory

D. WINS Server

E. NNTP Server

15. You are creating the UNATTEND.TXT file to decrease the time it takes to

install Windows 2000 on your network. You want the Regional Settings

screen to be slipped during setup. In the [GUIUnattended] section of this file,

what parameter will you use to do this?

A. OEMRegional

B. OEMSkip

C. OEMSkipRegional

D. SkipRegional

E. RegionalSkip

16. During a Windows 2000 CD-ROM boot pre-installation, what entry is

required in the [Data] section of the .SIF file?

A. [Data] Unattendedinstall=true Msdosinitiated =0 Autopartition =1

B. [Data] Unattendedinstall=yes Msdosinitiated =1 Autopartition =1

C. [Data] Unattendedinstall=yes Msdosinitiated =1 Autopartition =1

D. [Data] Unattendedinstall=yes Msdosinitiated =0 Autopartition =1

E. [Data] Unattendedinstall=yes Msdosinitiated =0 Autopartition =0

17. To specify the file name of a setup information file, what command line

parameter is used with WINNT.EXE?

A. WINNT.EXE /I

B. WINNT.EXE /F

C. WINNT.EXE /X

D. WINNT.EXE /SIFE. WINNT.EXE /OX

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Installing Wind ows 2000 Profess ional 55

18. You have installed Windows 2000 Professional on ten PXE-compliant

computers, all of which are identical. The current network contains

mainly Windows NT Workstation 4.0 computers. So far, you have

successfully deployed ten PXE computers using a RIS image. The

additional computers will not deploy correctly. What is likely to be the

cause?

A. Restart the Domain Controllers.

B. Configure the DHCP scope to add additional IPX addresses.

C. Configure the DHCP scope to add additional IP addresses.

D. Configure the DHCP scope to add additional DNS Servers.

E. Restart the DNS Server.

19. You are trying to create an easy way to install Windows 2000 Professionalon several computers that have different hardware configurations. Do this,

you create a standard installation image by installing Windows 2000

Professional and other standard software on one of the machines. You

proceed to logon as the local Administrator and after finalizing

configurations, you run Setup Manager and create the Stsprep.inf file. You

copy Sysprep.exe and Setupcl.exe to the \Sysprep folder. You proceed to run

both Sysprep.exe and your third party disk imaging software. You then copy

the image to several test computers and allow them to reboot. Some of the

computers will not boot, and on those that do, some of the desktop settings

are different than was displayed on the original computer. What should you

do at this point? (choose the two best answers)

A. Include the -pnp parameter for the Sysprep.exe when you rerun that

utility.

B. Copy the Adminis trator profile to the Default User profile.

C. Copy the Administrator profile to the any user's profile.

D. Grant permissions to the Everyone group to use the profile.

E. Include the -pxe parameter for the Sysprep.exe when you rerun that

utility.

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56 Chapter 1:Windows 2000 Professional 

X Chapter 1: Exercises

Lab 1.1 – Installing Windows 2000 Professional

Goal:

In this exercise, you will install Windows 2000 Professional onto

your desktop computer.

Task Step-by-Step Procedure

Prepare to install

Windows 2000

Professional.

• I386 directory is

already on the

computer.

• Use defaults.

1. From the DOS prompt, change the directory to

I386.

2. Launch WINNT

3. The Windows 2000 Setup dialog box appears.

Press ENTER to accept the default. The Setup files

are copied to your disk.

4. Once the Setup files are copied, you are prompted

to restart your computer.

5.

Perform the text-

based portion of 

Windows 2000

Professional Setup

• File system –

FAT

• Default folder

name.

1. The Windows 2000 Setup dialog box appears.

Press ENTER to setup Windows.

2. The Windows 2000 License Agreement dialog box

appears. Read the agreement and press F8 to accept

the agreement.

3. The next dialog box asks you which partition you

want to use to set up Windows 2000. Select the

partition where the I386 directory is located. Leave

the file system as FAT. Use the default folder name,

WINNT.

The Windows installation files are copied to the

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Installing Wind ows 2000 Profess ional 57

Task Step-by-Step Procedure

temporary installation folders. The computer

automatically reboots.

Perform the GUI-

based portion of 

Windows 2000

Professional Setup.

• Use RBDC9

VTRC8 D7972

J97JY PRVMG

as the product

key.

• Computer name

– STUDENT x 

where x is your

student number.

• Administrator

password is

“password”.

• IP address -

192.168.0.x

where x is your

student number.

• Subnet mask -

255.255.255.0.

• Workgroup

name -

WIN2KPRO.

1. The GUI Windows 2000 Setup Wizard starts

automatically. The wizard begins by detecting and

installing device drivers. This may take a few

minutes. The Regional Settings dialog box appears.

Accept the default settings.

2. The Personalize Your Software dialog box

appears. Fill in your name and organization.

3. The Product Key dialog box appears. In the boxes

at the bottom of the dialog box you would normally

enter the 25-character product key, which is found on

the back of your Windows 2000 Professional CD

 jewel case. Enter the following into the product key

boxes:

RBDC9 VTRC8 D7972 J97JY PRVMG 

4. The Computer Name and Administrator Password

dialog box appears. Call your computer STUDENT x 

where x is the your student number. Create the

Administrator password as password.

5. If you have a Plug and Play modem installed, you

will see the Modem Dialing Information dialog box.

Here you can specify your country/region, area code,

whether you dial a number to get an outside line, and

whether the telephone system uses tone dialing or

pulse dialing.

6. The Date and Time Settings dialog box appears.

Specify Eastern Standard Time and configure the

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58 Chapter 1:Windows 2000 Professional 

Task Step-by-Step Procedure

computer to adjust for daylight savings time.

Confirm that the date is correct. If it is not, change it

to the correct date.

7. The Network Settings dialog box appears. Select

Custom Settings. Leave everything as default except

for automatic configuration of IP address. Select

Manual Configuration, and give yourself the IP

address of 192 .168.0. x where x is your student

number. The subnet mask is 255.255.255.0 . Leave

the default gateway blank.

8. The next dialog box, Workgroup or Computer

Domain, configure your computer to be part of a

Workgroup. Name the Workgroup WIN2KPRO.

9. The computer will perform the final tasks,

including installing Start Menu items, registering

components, saving settings and removing temporaryfiles. This will take several minutes. On completion,

you will see the Completing Windows 2000 Setup

Wizard dialog box. Click the Finish button to restart

your computer.

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Installing Wind ows 2000 Profess ional 59

Notes

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60 Chapter 1:Windows 2000 Professional 

Lab 1.2 – Creating an Answer File Using Setup

Manager

Goal:

In this exercise, you will create an answer file for an unattended

installation using Setup Manager.

Task Step-by-Step Procedure

1. Set up computer to

access deploymenttools.

2. Name folder for

tools Deployment

Tools

1. Logon to your Windows 2000 computer as

Administrator

2. Use Windows Explorer to create a folder

on the C: drive named Deployment Tools.

3. Copy the file Deploy.cab from your

Support subdirectory to the new folder.

4. Double-click the Deploy.cab file to display

the contents of the CAB file. Select all files.

5. Under the File menu, choose Extract.

6. The Browse for Folder dialog box will

appear. Select Local Disk (C:) and

Deployment Tools. Click OK.

7. Eight items should appear in the

Deployment Tools folder, including the CABfile.

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Installing Wind ows 2000 Profess ional 61

Task Step-by-Step Procedure

Set up deployment tools 1. Logon to your Windows 2000 computer as

Administrator

2. Use Windows Explorer to create a folder on

the C: drive named Deployment Tools .

3. Copy the file Deploy.cab from your

Support subdirectory to the new folder.

4. Double-click the Deploy.cabfile to display

the contents of the CAB file. Select all files.

5. Under the File menu, choose Extract.

6. The Browse for Folder dialog box will

appear. Select Local Disk (C:) and

Deployment Tools. Click OK. 

7. Eight items should appear in the

Deployment Tools folder, including the CAB

file.

Create an answer file for

remote installation using

Setup Manager with

defaults.

• Eastern

Standard

Time 

• Description

Text is

1. Select Start | Run and click the Browse

button. Select the Setupmgr program in the

Deployment Tools folder. Click the OK

button.

2. The Windows 2000 Setup Manager Wizard

starts . Click the Next button.

3. The New or Existing Answer File dialog

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62 Chapter 1:Windows 2000 Professional 

Task Step-by-Step Procedure

Student x

(where x is

your

Student

Number)

Informatio

n File 

• Answer

filename:

Win2KDist

 \remboot.t

xt 

box appears. Select Remote Installation

Services , and then click Next.

4. The User Interaction Level dialog box

appears. Select the Provide Defaults option,

and then click Next.

5. The Administrator  Passworddialog box

appears. Enter the Administrator password

password and confirm it. Click the Next 

button.

6. The Display Settings dialog box appears.

Click Next to accept the default

configuration.

7. The Network Settings dialog box appears.

Select Typical  Settings and then the Next 

button.

8. The Time Zone Box appears. Select

Eastern Standard Time from the list and

click Next.

9. The Additional Settings box appears.

These include telephony, regional settings,

languages, browser settings, installation

folder, and printer installation. Click theNext button to accept the default selection of 

No, Do Not Edit the Additional Settings.

10. The Setup Information File Text 

dialog box appears. Enter Student x (where

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Installing Wind ows 2000 Profess ional 63

Task Step-by-Step Procedure

 x is your Student Number) Information File 

in the Description  String text box and some

help text in the Help Text string box. Click 

the Next button to continue.

11. The Answer File Name dialog box

appears. Click the Browse button. Select

Local Disk (C:) and click on the Create  

New Folder icon. Create a new folder

named Win2KDist and click the Open  

button. In the Save  As dialog box, accept

the default name of remboot.txt and click the

Save button. Click the Next button.

12. The Completing Windows  2000 Setup 

Manager Wizard dialog box appears. Click 

the Finish button.

Verify your results. 1. Open Windows Explorer and locate the

Win2KDist folder. Verify that the file

remboot.txt file is there. You may find that

the .txt extension is missing. This is because

Windows Explorer will hide file extensions

for known file types by default. To view the

file extension, go to Tools | Folder Options .

Select the View tab. Uncheck the Hide File

Extensions for known file types option.

Press OK to confirm your changes.

2. Right-click the remboot.txt file. A

shortcut menu opens. Select Open . This will

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64 Chapter 1:Windows 2000 Professional 

Task Step-by-Step Procedure

launch Notepad. Review the answer file you

have just created.

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Installing Wind ows 2000 Profess ional 65

Notes

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