WIH Resource Group Company Overview

26
WIH Resource Group WIH Resource Group Environmental & Logistical Solutions™ Environmental & Logistical Solutions™ Company Profile & Company Profile & Client Service Offerings Client Service Offerings This report is solely for the use of client personnel. No part of it may be circulated, quoted, or reproduced for distribution outside the client organization without prior written approval from WIH Resource Group, LLC. ©2008 WIH Resource Group, LLC . All rights reserved.

description

WIH Resource Group is a global leader and provider of comprehensive waste management, recycling and business solutions, specializing in, among other services, waste management operational performance assessments, transportation / logistics, alternative fuel use, solid waste planning, waste and recycling market studies and environmental services. Based in Phoenix, the company serves municipalities, commercial / industrial and both private and public sector clients throughout North America.

Transcript of WIH Resource Group Company Overview

Page 1: WIH Resource Group Company Overview

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Company Profile & Company Profile &

Client Service Offerings Client Service Offerings

This report is solely for the use of client personnel. No part of it may be circulated, quoted, or reproduced for distribution outside the client organization without prior written approval from WIH Resource Group, LLC.

©2008 WIH Resource Group, LLC . All rights reserved.

Page 2: WIH Resource Group Company Overview

introductionintroduction

With headquarters in Phoenix, Arizona, WIH Resource Group provides clients with fully integratedsolutions to solid waste, transportation and logistical challenges. We offer creative solutions to solvecomplex solid waste business challenges, transportation/logistical matters, recycling, composting

d di l h ll f li t h i l d t i i liti i d t i land disposal challenges for our clients who include: government municipalities, industrialcompanies, engineering firms, private garbage collection companies, commercial waste generatorsand environmental consulting firms.

We can help our clients save time and money by providing them with a single source, fully integratedp y y p g g , y gsolutions provider, with dedicated staff and solid waste professionals. We offer the following uniqueservices to our clients:

• Customer Oriented – We focus on each client’s specific needs before developing a solution.• Innovative We solve client challenges using innovate and cost effective solutions• Innovative – We solve client challenges using innovate and cost effective solutions.• Experienced – We have over forty years combined experience in solid waste and logistical

management; including Sustainability, Diversion, Business Improvement and Optimization.• Flexible – We adapt easily to changing needs and environment.• Solutions Driven – We are unique among our competitors in that we apply our “real world”

experience to provide our clients with integrated optimal solutions to address their specific needs.

WIH Resource Group also provides clients access to a large networks of service providers. Wehave many years experience in developing transportation, logistical and waste-by-rail solutions forclients both small and largeclients, both small and large.

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 3: WIH Resource Group Company Overview

Senior Management ExperienceSenior Management ExperienceSenior Management ExperienceSenior Management Experience

Our team has over forty years of combined management and project experience in environmental, solid waste, biosolidsand transportation and logistics. Prior to joining WIH Resource Group, several members of our team spent over thirty years(combined) with Waste Management, a Fortune 500 Company and the largest provider of solid waste management servicesin North America in ario s senior le el ke management positions thro gho t the United Statesin North America, in various senior-level key management positions throughout the United States.

Our experience includes the oversight of operations, maintenance, finance, human resources, business development, sales,safety and environmental compliance while maintaining responsibility for multi-million dollar publicly and privately heldassets including: a variety of collection operations, Sub-title D and hazardous and Class II landfills, transfer stations,i t d l f iliti li t b b k t t i l f iliti hi l d t i i tintermodal facilities, recycling centers, buyback centers, material recovery facilities, vehicle and container maintenanceoperations, call centers and payment processing operations.

While with Waste Management (WMI), some of our team were responsible for all of the transportation of solid waste andrecyclables for WMI's Western Group (9 Western States) for waste-by-rail, maritime (tug & barge) and long haul truck traffic

ll th t t ti & l i ti f t ll i l i t d i i l lid t t t Was well as the transportation & logistics for most all new commercial, private, and municipal solid waste contracts. We werealso responsible for the City of Seattle’s waste train operations and railroad operations and management interaction. Wehave many years experience in operating and managing solid waste recycling and solid waste collection companies,material recovery facilities (MRFs), transfer stations and landfills throughout the nation. Several members of our teamoversaw various initiatives including the company’s collection vehicle routing program and their business improvementprocess for their transfer stations and MRFs along with various other safety and operational optimization initiativesprocess for their transfer stations and MRFs, along with various other safety and operational optimization initiatives.

WIH management team currently serves on a variety of committees and boards and are active in several professionalassociations, including the Solid Waste Association of North America (SWANA), The US Chamber of Commerce, theNational Association of Rail Shippers (NARS), U.S. Composting Council, Arizona Recycling Coalition, the WashingtonRefuse and Recycling Association (WRRA) and the National Industrial Transportation League (NITL). We have worked withRefuse and Recycling Association (WRRA) and the National Industrial Transportation League (NITL). We have worked withgovernmental agencies in the past to assist in transportation policy development for the Western U.S.

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 4: WIH Resource Group Company Overview

Our Strategy Development MethodologyOur Strategy Development MethodologyOur Strategy Development MethodologyOur Strategy Development Methodology

WIH Resource Group, LLC is dedicated to providing client-specific solutions. We realize that each customer’s businesses needs and operations are unique. Knowing this, we are innovative and flexible in providing clients with the best integrated and

t i d t t i t t th i ifi d W f t t k “ ki tt ”customized strategies to meet their specific needs. We refuse to take a “cookie cutter” approach to tackling client challenges.

In developing business strategic solutions for clients, we focus on improving the following four critical areas:

PEOPLE

Processes

People

PEOPLE

TECHNOLOGYPROCESSESClient Specific Client Specific

Strategic Strategic Sol tionSol tionTechnology

Resources

Focusing our efforts on these four areas has proven to yield the greatest improvement

RESOURCES

SolutionSolution

Focusing our efforts on these four areas has proven to yield the greatest improvement in productivity gain and cost savings, with the end result being a significantly improved bottom line for our clients.

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 5: WIH Resource Group Company Overview

Services we ProvideServices we ProvideServices we ProvideServices we ProvideWe have created a company that is virtually a “one stop” resource for providing client’s with environmental, solid waste business management and transportation/logistical solutions. This allows them the simplicity of only having to contact a single company to fulfill their needs, verses having to call a variety of individual “specialized” companies to satisfy various needs. A diversified resource consulting firm, our primary areas of expertise are in the following areas:various needs. A diversified resource consulting firm, our primary areas of expertise are in the following areas:

Solid Waste Collection Vehicle RoutingWaste Characterization StudiesSustainable Program DevelopmentO ti l P f A t (OPA ) f C ll ti C i M t i l R F iliti (MRF ) dOperational Performance Assessments (OPAs) for Collection Companies, Material Recovery Facilities (MRFs), and Transfer Stations and Transfer Trucking FleetsBiosolids ManagementSolid Waste Collection Rate Studies, Analysis & RecommendationsFleet Management - Maintenance cost analysis and payload logisticsg y p y gDisposal Site Optimization Studies/AnalysisWastebyRail – track layout, intermodal facility layout, railroad negotiations, etc.Transfer Trucking Operations - equipment utilization, payload analysis, carrier contract management & negotiationsSolid Waste Collection Cost of Service AnalysisS lid W t Effi i St diSolid Waste Efficiency StudiesTransportation and Disposal Feasibility StudiesLogistical Analysis for Facility SitingsWaste Diversion (disposal cost avoidance)Landfill Alternative TechnologiesLandfill Alternative TechnologiesSpecialized Expert Witness Testimony for all aspects of Solid Waste Management

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 6: WIH Resource Group Company Overview

Additional ServicesAdditional ServicesAdditional ServicesAdditional Services

In addition to providing logistical solutions, we have access to a wide range of services providers and railroad equipment, railcars, intermodal containers, container handling equipment and a wide assortment of other equipment available for leasing or outright purchase.

H d t il f th i t t d i ff li tHere are more details of the integrated services we can offer clients:

Railroad Track design and constructionWaste Transportation ServicesEquipment - lease or purchase

&

Aerial PhotographyWaste Disposal ServicesEnvironmental Compliance

Barge to Truck & Rail TransloadingStrategic Business ReviewsTransportation RFP Development and/or ResponseGreen Waste Recovery & Composting

Truck to Rail TransloadingWaste-by-rail & Disposal SolutionsTransfer Station OptimizationOperational Performance Assessments (OPAs) Green Waste Recovery & Composting

Recycling & RecoveryThird Party Carrier ManagementGPS Tracking

Assessments (OPAs)Waste to Energy SolutionsLabor Productivity AnalysisRouting

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 7: WIH Resource Group Company Overview

Our Strengths & ExperienceOur Strengths & ExperienceOur Strengths & ExperienceOur Strengths & Experience

Experience CountsWith our knowledge base and management experience in the “real world”, we are able to offer clients tangible and innovative solutions. Our hands on experience both in the solid waste and l i ti /t t ti i d t i k i t h d i f tilogistics/transportation industries make our services unmatched in our areas of expertise.

Supplier Supplier NetworkNetwork

Solid Waste Solid Waste & &

LogisticsLogisticsI d t iI d t i

Operational & Operational & Productivity Productivity Improvement Improvement

IndustriesIndustriespp

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 8: WIH Resource Group Company Overview

Strategic Business Planning Strategic Business Planning –– 3, 5 &10 Year3, 5 &10 Year,,

WIH Resource Group, LLC specializes in providing the following services for all our clients, whether private, public or municipal:

Strategic Business Planning and/or Integrated Solid Waste Management PlansStrategic Business Planning and/or Integrated Solid Waste Management PlansWe work with key stakeholders to review existing Business and/or Solid Waste Management Plans and revamp, update or create new ones respective to current client-specific needs. Our focus is in creating 3, 5 and 10 year plans that support our clients long term vision and goals.

Strategic Option and Opportunity AssessmentsStrategic Option and Opportunity AssessmentsWe offer formalized methods and processes to assess both the economic and risk impact in critical options that our clients have been considering such as; disposal sites, long haul movements of wastes, privatization of landfills, transfer stations, collections, as well as other key services.

Performance AuditsPerformance AuditsOur annual performance audit services review the following critical impact areas to insure optimal performance and continued financial benefit for our clients:

Financials, Operations, Routing, Fleet & Stationary Maintenance, Financials, Operations, Routing, Fleet & Stationary Maintenance, Staff Skills Assessments, Safety, Environmental Compliance and other Staff Skills Assessments, Safety, Environmental Compliance and other critical clientcritical client--specific areas of concern.specific areas of concern.

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 9: WIH Resource Group Company Overview

Operational Performance Assessment (OPA)Operational Performance Assessment (OPA)Operational Performance Assessment (OPA)Operational Performance Assessment (OPA)

We offer a range of waste management business solutions to commercial and industrial waste generators, collection companies, counties, cities and other municipalities looking to optimize their solid waste management programs and processes. We can tailor a specific business solution to fit both your budget and needs for collection, transfer stations and recycling facilities. We will

l t t ti d h l id tif l i iti l devaluate your current operations, assess you needs, help identify goals in critical areas and develop a plan to reach the new goals and assist in the implementation. Here is our abbreviated eight step process for developing a business strategy that works for your specific operations:

OPA Eight Step Approach:OPA Eight Step Approach:

Step One: Review Your Current OperationsWe study the way you currently manage your solid wastes operations, recyclables, utilization of resources and establish an in-depth understanding of your unique service needs. We’ll benchmark your current costs, productivity and begin to identify areas of opportunities.

S T P f AStep Two: Perform Assessment We will work alongside you to define your business vision and goals. We'll also Identify available resources, information, skills and support available or needed to assist in reaching goals.

Step Three: Identify Key Opportunities & Assess BenefitsApplying our knowledge of the latest technologies, transportation systems, disposal alternatives, pp y g ou o edge o e a es ec o og es, a spo a o sys e s, d sposa a e a es,commodity prices, we'll locate areas of your operations in which we can make the most significant contributions.

Step Four: Conduct an Analysis of Estimated SavingsWe also develop a financial impact statement, showing the estimated results of our proposed plan, and how much money you will saveand how much money you will save.

.

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 10: WIH Resource Group Company Overview

Operational Performance Assessment (OPA)Operational Performance Assessment (OPA)Operational Performance Assessment (OPA)Operational Performance Assessment (OPA)

Step Five: Develop our RecommendationsStep Five: Develop our RecommendationsWe develop a detailed series of recommendations for the most cost-effective improvements currently available.

Step Six: Present Our New Business Strategy For Your ApprovalW ki t d l l th t k b t f Y l d b iWorking as your partner, we develop a plan that works best for you. Your approval and buy-in is a key step in our consulting process and the success of the plan implementation.

Step Seven: Implement the PlanWe'll guide you and your staff through the implementation process and provide you with a g y y g p p p ywritten plan for achieving the new goals of our jointly agreed upon strategy.

Step Eight: 30, 60, 90 – Day Follow-up ReviewsWe provide follow-up reviews with critical staff at thirty day increments to insure the plan we mutually implemented is being properly adhered to and managedmutually implemented is being properly adhered to and managed.

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 11: WIH Resource Group Company Overview

OPA Critical Client Data Collection CategoriesOPA Critical Client Data Collection Categories

The OPA is a very refined process that will provide a clear method for evaluating and assessing Clients’ current solid waste collection operations. The OPA identifies areas of opportunity and the process also allows for strong interaction and input from our Clients’ staff. The WIH Team implement the OPA and utilize it as a means to identify our Clients’ operational strengths and weaknesses and facilitate the development of a plan for maximizing their collection

Category Data

1.Site Organizational Structure Staff Responsibilities & WorkflowSkill Sets (Software utilized routing methods etc)

p g p p goperations efficiency. The OPA process is a unique service offering of WIH Resource Group. Here are the critical data collection categories:

Skill Sets (Software utilized, routing methods, etc)

2. Site Layout / Operations Area Yard, Parking Plan, Fueling Plan, Transfer Station, Office Layout, Driver Check In/Out, Meeting Area

3. Service Area Map Geographical Boundaries

4. Open vs. Franchise (Market Conditions) Length of Current Contracts -p ( ) gCompetition – who are they, what do they do differently?

5. Labor Relations Restrictions – Pay Structure, contract expiration, union vs. non union

6. Disposal Options – Waste Streams Landfills and Transfer Stations (who owns them)Location relative to DepotAverage Gate Wait Times (different times of day year)Average Gate Wait Times (different times of day, year)

7. Route Data How often used, updated by whom?Have the routes been re-routed? When? How many times?

8. Communication Phones or Radios? GPS?Driver Meetings – How Often? Material Covered?Sit St ff M ti H Oft ? M t i l R i d

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Site Staff Meeting – How Often? Material Reviewed

Page 12: WIH Resource Group Company Overview

OPA Results & Client OutcomesOPA Results & Client OutcomesOPA Results & Client OutcomesOPA Results & Client Outcomes

Past Results:Past Results:Our past results have yielded between 5 and 20% improvements in the areas of productivity and profitability depending on the line of business senior management support and the ability to profitability, depending on the line of business, senior management support and the ability to positively influence staff and driver behavior.

As we all know, breaking old habits and changing some parts of a company’s culture can be difficult. We do not use a “cookie-cutter” approach but will work together with you and your key stakeholders (staff) to provide specifically tailored solutions in the areas that most concern you and that we identify as areas of greatest opportunity for increasing profits and cutting costs. The OPA process will identify as areas of greatest opportunity for increasing profits and cutting costs. The OPA process will bring tremendous benefits to your solid waste operations and management team.

Client Outcomes:Client Outcomes:Through WIH Resource Group’s OPA, your business will.....Through WIH Resource Group’s OPA, your business will.....

Pinpoint where you are currently losing money.Identify critical areas for improvement in your operations.Identify the primary drivers of operational and vendors' costs.Access technology that vendors may not have made available to improve operations. Evaluate costs versus benefits for technology upgrades.Identify cost recovery and recycling alternativesIdentify cost recovery and recycling alternatives.Establish new operational and productivity goals.Empower and hold Drivers and Supervisory Staff.Recognize when the time is right to negotiate your contracts.Better understand your local competition (the market) and be positioned to seize new opportunities.and be positioned to seize new opportunities.

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 13: WIH Resource Group Company Overview

Transfer Station/MRF & Landfill OptimizationTransfer Station/MRF & Landfill OptimizationTransfer Station/MRF & Landfill OptimizationTransfer Station/MRF & Landfill Optimization

Much like our general Operational Performance Assessment (OPA), we also offer clients comprehensive business reviews specifically designed for their transfer stations, material recovery facilities and landfills. Here is the list of the key areas we review and analyze to develop a plan to b t ti i th li t’ f ilit d tibest optimize the client’s facility and operations.

Financial Review – Current P&Ls verses budget and forecastsFacility/Site Layout & Traffic Flow StudiesOverall Current Facility Operational PerformanceOverall Current Facility Operational PerformanceHeadcount & Responsibility ReviewEquipment Review – Type, Size, Utilization and Use EvaluationTransportation Analysis – Equipment type/Costing StudyEnvironmental Compliance – Reporting and Permit ComplianceI b d W t St (t h d d f k)Inbound Waste Streams – (tons per hour and days of week)Waste Diversion/Recovery OpportunitiesCommodity Pricing (revenue from sales of recovered materials)Waste Disposal CostsLabor Productivity Reviewabo oduc y e e

Outcomes for Client:Develop Facility RecommendationsDevelop Goal Setting for Individuals (to ensure accountability)WIH will assist in Implementing mutually agreed upon Recommendations/GoalsWIH will assist in Implementing mutually agreed upon Recommendations/Goals

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 14: WIH Resource Group Company Overview

Composting & Biosolids ManagementComposting & Biosolids ManagementComposting & Biosolids ManagementComposting & Biosolids Management

We offer a network of resources available for providing clients with composting solutions for green waste and biosolids from existing waste streams. Solutions from very basic Market Analysis Studies to all inclusive facility planning, design and operations. We also provide clients with end

k t d id tif l l i l ti l d t d di th i hiuser markets and identify local, regional or national end customers, depending on their geographic location. Here are a few of the highlights of our service offerings:

Compost Market Analysis – Economic Analysis & Feasibility Studies

Waste Stream Analysis – Determination of organics and feedstock quantities from Municipal Solid Waste streams

Compost Facility design for green waste planning & operations

Sales & Marketing Compost Solutions – linking clients with end use markets/customers

Existing Facility Process Assessment/Recommendations

Transportation Solutions Rail truck or barge as neededTransportation Solutions – Rail, truck or barge, as needed

Odor Remediation Compliance

Biosolids land application or landfill integration for creation of biomass power

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 15: WIH Resource Group Company Overview

C&D Recovery/Disposal DiversionC&D Recovery/Disposal DiversionC&D Recovery/Disposal DiversionC&D Recovery/Disposal Diversion

We offer a host of services related to the recovery of C&D (construction & demolition debris).Common C&D materials include lumber, drywall, metals, masonry (brick, concrete, etc.), carpet,plastic, pipe, rocks, dirt, paper, cardboard, or green waste related to land development. Of these,metals are the most commonly recycled material while lumber makes up the majority of debrismetals are the most commonly recycled material while lumber makes up the majority of debristhat still goes to a landfill. Recovery benefits of these materials yields both disposal costavoidance and can generate revenue from the sale of the recovered material. Here are a few ofthe service offerings in our C&D Best Practices:

SOURCING PRODUCT MANUFACTURINGIdentificationSource Separation Sampling and Testing Supplier Relationships

PROCESSING

Pulp and Paper Fiber Composition Panel board Other Fiber Composite Pressed Fuel Products

PROCESSINGSite StorageMaterial HandlingSize Reduction Screening & Contamination RemovalFinger Screens

DIRECT END-USE APPLICATIONSMulch & Landscaping Soil Amendments Compost Bulking Agent Finger Screens

Safety and TrainingQuality ControlClient RelationshipsFacility Design

p g gDirect Land Application Biofuels Combustion Miscellaneous

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 16: WIH Resource Group Company Overview

Fleet Management Fleet Management –– Vehicle RoutingVehicle Routing

WIH Resource Group is partnered with nationwide software firms specializing in custom and“off the shelf” routing software for customer specific needs. Whether the business is solid

Fleet Management Fleet Management –– Vehicle RoutingVehicle Routing

g pwaste collection vehicles, off road landfill equipment (yellow iron), or over the road Class 8tractor trailer semis, we and our partners can offer both routing solutions and GPS (globalposition satellite) technology to reduce operating costs and better manage a client’s fleet ofequipment.

The Routing software offer clients automated route scheduling systems that optimizes routes based on the following:

Customer Locations and TypesCustomer Locations and Types Volume and Time Requirements Road Network Distances Vehicle Costs and Capacities Customer Time Windows Work Time Parameters Dispatch Parameters

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 17: WIH Resource Group Company Overview

Fleet Management Fleet Management –– GPS TrackingGPS TrackingFleet Management Fleet Management –– GPS TrackingGPS Tracking

Through our network of GPS providers, we can develop client-specific custom GPS softwaresolutions and install the necessary hardware to utilize GPS data to update actual arrival anddeparture times at customer locations and keep track of planned versus actual route mileage,h t Thi t h d ff f t i d d ti t d t th t thhours, etc. This creates a hands-off way of storing and updating route data so that theinformation can be made available to appropriate management and supervisory staff in thecompany via the internet.

Below is a sample screenshot of the vehicle’s actual route taken via GPS. A wide range ofmanagement reports can be tailored specifically for individual customer needsmanagement reports can be tailored specifically for individual customer needs.

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 18: WIH Resource Group Company Overview

Waste by RailWaste by RailWaste by RailWaste by Rail

When confronted with a solid waste challenge, WIH Resource Group can help find a creative,innovative, practical transportation and disposal solution. Across the United States and inCanada, WIH offers extensive experience in Waste-by-rail offers to cities, counties, states,companies, manufacturers and others dealing with everything from landfill closures to toxic

t illwaste spills.

Here are a few benefits that shipping waste by rail offers:

Minimizing risk and cost-efficiencies are two of the biggest benefits of shipping wasteg gg pp gby rail. WIH Resource Group is uniquely positioned to help clients who need toproperly dispose of contaminated soils or other wastes via rail.

Using gondola rail cars from or near a hazardous or non hazardous waste cleanupsite streamlines the process minimizing the risk factor to the environment with directt f f th t t th l dfill f di l i d di t d i d t i l t lltransfer of the waste to the landfill for disposal in a dedicated industrial waste cell(DIWC).

Rail is one of the safest methods of transportation. When you are shipping rail to rail, there is no chance of cross-contamination. There are also economic advantages of shipping bulk material by rail that can translate into significant cost savings for theshipping bulk material by rail that can translate into significant cost savings for the client.

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 19: WIH Resource Group Company Overview

Waste by RailWaste by RailWaste by RailWaste by Rail

Process Management Whether your site is served by rail or not, WIH Resource Group offers complete custom transportation and disposal solutions for virtually all waste types for clients generating the wastetransportation and disposal solutions for virtually all waste types for clients generating the waste, environmental remediation firms, PRPs (Possible Responsible Parties), other shippers and handlers of both hazardous and non hazardous wastes.

We’ll manage the entire process by working with the railroads, securing the needed rail cars and intermodal containers (if needed), arrange for the cars or containers to be loaded and secure a rail served landfill for disposal of the waste.

Railroad Relationships:WIH Resource Group management has several years of solid relations with all the Class One Railroads in North America. We also work with several of the short line railroads within the United States. Our clients benefit from these long term relations.

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 20: WIH Resource Group Company Overview

LMSS LMSS –– Logistical Management Service SolutionsLogistical Management Service SolutionsLMSS LMSS –– Logistical Management Service SolutionsLogistical Management Service Solutions

Our Logistical Management Service Solutions (LMSS), offer clients solutions to both day to daychallenges and longer term, larger issues, ones that are not as easily remedied. We reviewcritical areas such as planning, transportation optimization, equipment utilization, vehicle routing,critical areas such as planning, transportation optimization, equipment utilization, vehicle routing,solution execution, interdepartmental communications, solution implementation and other morespecific solutions such as onboard communications, GPS and dynamic routing software.

Here are the primary critical areas that we add value in supporting client specific needs:

Customer Service/CommunicationsCustomer Ordering Methods and ManagementCustomer Shipment PlanningVehicle Routing (Route Optimization)Fl t & A t M tFleet & Asset ManagementThird Party Carrier Management

Strategy Assessment and/or DevelopmentDedicated Fleet AssessmentGPS IntegrationFleet MaintenanceDynamic Routing Solutions (software)Fleet/Equipment Utilization

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 21: WIH Resource Group Company Overview

LMSS LMSS Transportation Optimization ComponentTransportation Optimization ComponentLMSS LMSS -- Transportation Optimization ComponentTransportation Optimization Component

To Outsource or Not?As part of our transportation and logistics services we have developed an analytical tool for determining what fair market rates are in the local market for third party motor carriers This allowsdetermining what fair market rates are in the local market for third party motor carriers. This allows us to evaluate options for our clients and determine whether the most cost effective means for transfer trucking is to outsource it or maintain an in-house, proprietary fleet of trucks and trailers. Our cost model takes into account the following critical cost items:

Capital for Tractors (and depreciation)Capital for Tractors (and depreciation)Capital for trailers (and depreciation)Driver Labor Costs (hourly and benefits)Union verse Non Union Drivers (pros and cons)Automotive and General Liability InsuranceF l C tFuel CostsMaintenance CostsTire costs (trucks and trailers)Worker's Compensation (State specific)Management Overhead required to oversee Drivers, Maintenance Department & Fleetg q pState Highway Use Taxes/Other Assessed Fees

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 22: WIH Resource Group Company Overview

Specialized Expert Witness ServicesSpecialized Expert Witness ServicesSpecialized Expert Witness ServicesSpecialized Expert Witness Services

In response to growing requests and inquiries from clients for expert witnesses in the fields of solidwaste management, recycling and MRF operations, environmental law and multimodal transportation,WIH offers expert witness services for clients in both the private and public sectors. WIH’s

i d t ff ill id i li d ti t it f l it bit ti dexperienced staff will provide specialized expertise as expert witnesses for lawsuits, arbitrations andlitigation for clients in the areas of environmental compliance, recycling services, solid wastemanagement and transportation operational related matters.

These specialized service offerings will provide new and existing clients specialized expert witnessp g p g p pservices and include these additional areas of interest:

Solid waste management industry best practices and performance standardsRecycling Programs and Processes – both in collection and processingTransfer station and landfill operationsTransfer station and landfill operationsExpert witness services related to solid waste collection vehiclesSolid waster transfer trucking as well as general truckingGeneral case and contracts reviewDocument and deposition reviewFacility (site) inspections (as requested)Expert witness deposition and testimony

Providing these specialized services allows our clients to tap into our team’s knowledge base and“real world” experience from our decades of having worked for some of the largest private companiesreal world experience from our decades of having worked for some of the largest private companiesand Fortune 500 solid waste management firms in North America.

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 23: WIH Resource Group Company Overview

Equipment Sales & LeasingEquipment Sales & LeasingEquipment Sales & LeasingEquipment Sales & Leasing

In addition to providing solid waste management and logistical solutions, we have access to a widerange of service providers that lease and sell railroad equipment, railcars, intermodal containers,container handling equipment, trucks, trailers, trailer tippers, wood grinders, waste shredders,reducers and a wide assortment of other equipment available for leasing or outright purchase.

As we are partnered and work with a host of equipment manufacturers, suppliers and leasing companies, we can offer some of the most attractive integrated equipment packages for all your waste handling and transportation needs. Here are more details of the integrated services we can offer clients:

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 24: WIH Resource Group Company Overview

Insurance CoverageInsurance CoverageInsurance CoverageInsurance Coverage

WIH Resource Group, LLC carries a General Business Policy to offer contracted clients protection and a piece of mind relative to our business and consulting services. If required by clients, we can have them named as Additional Insured and Loss Payee subject to the terms and conditions of our policy. Here is our coverage and limits of insurance:insurance:

Coverage: Limits of Insurance:General Business Liability $2,000,000.00Products-Completed Operations (PCO) $4,000,000.00p p ( )General Aggregate (Other than PCO) $4,000,000.00

Other limits and exclusions apply. We are pleased to provide our evidence of insurance to our clients.

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 25: WIH Resource Group Company Overview

Business OpportunitiesBusiness OpportunitiesBusiness OpportunitiesBusiness Opportunities

Let us know what we can do for you.Let us know what we can do for you.

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™

Page 26: WIH Resource Group Company Overview

Contact informationContact informationContact informationContact information

WIH Resource Groupp34975 N. North Valley Parkway, Suite 152Phoenix, AZ 85086

Phone: 480-241-9994Email: [email protected]: www.wihresourcegroup.com

©2008 WIH Resource Group, LLC . All rights reserved.

WIH Resource GroupWIH Resource GroupEnvironmental & Logistical Solutions™Environmental & Logistical Solutions™