WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my...

37
WIGWAM Really hearing what your clients are saying © Childbirth International 2005 All Rights Reserved

Transcript of WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my...

Page 1: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

WIGWAM

Really hearing what your clients are saying

© Childbirth International 2005 All Rights Reserved

Page 2: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

I really want a VBAC! Chooses a doctor with a policy of induction at 39 weeks for VBAC

I want a drug free labor! Books a hospital where epidurals are routinely offered to all women

I really want breastfeeding to be successful!

Buys bottles “just in case” and follows nurses advice to express from day 1 to avoid engorgement

I don’t want to be diagnosed with gestational diabetes!

Continues to eat high sugar foods and does not do any exercise

HER WORDS HER ACTIONS

PROBLEM: Define the problem

© Childbirth International 2005 All Rights Reserved

Page 3: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

What client says she wants is different from what she is prepared to do (work)

PROBLEM:

PROBLEM: Define the problem

© Childbirth International 2005 All Rights Reserved

Page 4: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

what she says she wants

what she is prepared to do

W I G W A M

Women’s

Incentives &

Goals

Women’s

Attitudes &

Motivations

TM

PROBLEM: What she wants is different from what she is prepared to doPROBLEM: What she wants is different from what she is prepared to do

© Childbirth International 2005 All Rights Reserved

Page 5: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

W A MWomen’s Attitudes & Motivations

I want …

W I GWomen’s Incentives & Goals

mybirth,

myway!

nothingwithout my consent

to enjoy giving birth

to feel supported

to keep my baby safe

© Childbirth International 2005 All Rights Reserved

Page 6: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

to keep my baby safenothingwithout my consent

to enjoy giving birth

to feel supported

to keep my baby safe

I want …

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

mybirth,

myway!

The only focus is

the health and

wellbeing of the

baby

© Childbirth International 2005 All Rights Reserved

Page 7: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

to feel supportednothingwithout my consent

to enjoy giving birth

to feel supported

to keep my baby safe

I want …

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

mybirth,

myway!

As well as safety,

focusing on their own

emotional needs

© Childbirth International 2005 All Rights Reserved

Page 8: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

to enjoy giving birthnothingwithout my consent

to enjoy giving birth

to feel supported

to keep my baby safe

I want …

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

mybirth,

myway!

The experience

begins to become

significant

© Childbirth International 2005 All Rights Reserved

Page 9: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

nothing without my consent nothing

without my consent

to enjoy giving birth

to feel supported

to keep my baby safe

I want …

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

mybirth,

myway!

Wants to be an active

participant

in decision making

© Childbirth International 2005 All Rights Reserved

Page 10: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

my birth, my way!nothingwithout my consent

to enjoy giving birth

to feel supported

to keep my baby safe

I want …

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

mybirth,

myway!

Wants an experience

where she is in control

of decision making

entirely

© Childbirth International 2005 All Rights Reserved

Page 11: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

mybirth,

myway!

nothingwithout my consent

to enjoy giving birth

to feel supported

to keep my baby safe

I will …

standby mydecision

negotiate& challenge

ask my doctor “why?”

ask my doctor “what?”

trust my doctor to make the best decisions on my behalf

W A MWomen’s Attitudes & Motivations

W I GWomen’s Incentives & Goals

© Childbirth International 2005 All Rights Reserved

Page 12: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

trust my doctor to make decisions on my behalf

nothingwithout my consent

to enjoy giving birth

to feel supported

to keep my baby safe

I will …

mybirth,

myway!

Comfortable with doctor making all

decisions

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

standby mydecision

negotiate& challenge

ask my doctor “why?”

ask my doctor “what?”

trust my doctor to make the best decisions on my behalf

© Childbirth International 2005 All Rights Reserved

Page 13: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

ask my doctor “what?”

nothingwithout my consent

to enjoy giving birth

to feel supported

to keep my baby safe

I will …

mybirth,

myway!

Wants to know what is

happening or what to do next

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

standby mydecision

negotiate& challenge

ask my doctor “why?”

ask my doctor “what?”

trust my doctor to make the best decisions on my behalf

© Childbirth International 2005 All Rights Reserved

Page 14: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

ask my doctor “why?”

nothingwithout my consent

to enjoy giving birth

to feel supported

to keep my baby safe

I will …

mybirth,

myway!

Wants to know why doctor is suggesting

certain things

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

standby mydecision

negotiate& challenge

ask my doctor “why?”

ask my doctor “what?”

trust my doctor to make the best decisions on my behalf

© Childbirth International 2005 All Rights Reserved

Page 15: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

negotiate & challengenothingwithout my consent

to enjoy giving birth

to feel supported

to keep my baby safe

I will …

mybirth,

myway!

Prepared to discuss

options and

compromise with

doctor

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

standby mydecision

negotiate& challenge

ask my doctor “why?”

ask my doctor “what?”

trust my doctor to make the best decisions on my behalf

© Childbirth International 2005 All Rights Reserved

Page 16: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

stand by my decisions

nothingwithout my consent

to enjoy giving birth

to feel supported

to keep my baby safe

I will …

mybirth,

myway!

Prepared to see

doctor’s view but makes final decision

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

standby mydecision

negotiate& challenge

ask my doctor “why?”

ask my doctor “what?”

trust my doctor to make the best decisions on my behalf

© Childbirth International 2005 All Rights Reserved

Page 17: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

THE PROBLEM?

© Childbirth International 2005 All Rights Reserved

Page 18: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

When what she wants is on a different level…

… to what she is prepared to do (work)

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

to enjoy giving birth

trust my doctor to make the best decisions on my behalf

© Childbirth International 2005 All Rights Reserved

Page 19: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

to enjoy giving birth

trust my doctor to make the best decisions on my behalf

and is unlikely to

feel satisfied

with her

experience!

She is not in

EQUILIBRIUM…

© Childbirth International 2005 All Rights Reserved

Page 20: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

to enjoy giving birth

trust my doctor to make the best decisions on my behalf

She can either …

© Childbirth International 2005 All Rights Reserved

Page 21: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

to enjoy giving birth

trust my doctor to make the best decisions on my behalf

Readjust Goals

© Childbirth International 2005 All Rights Reserved

Page 22: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

trust my doctor to make the best decisions on my behalf

Readjust Goals

© Childbirth International 2005 All Rights Reserved

to feel supported

Page 23: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

trust my doctor to make the best decisions on my behalf

Readjust Goals

to keep my baby safe

© Childbirth International 2005 All Rights Reserved

Page 24: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

to enjoy giving birth

trust my doctor to make the best decisions on my behalf

Readjust Goals

OR

© Childbirth International 2005 All Rights Reserved

Page 25: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

to enjoy giving birth

trust my doctor to make the best decisions on my behalf

Readjust Goals

Learn Skills

© Childbirth International 2005 All Rights Reserved

Page 26: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

to enjoy giving birth

Readjust Goals

Learn Skills

© Childbirth International 2005 All Rights Reserved

ask my doctor “what?”

Page 27: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

to enjoy giving birth

Readjust Goals

Learn Skills

ask my doctor “why?”

© Childbirth International 2005 All Rights Reserved

Page 28: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

to enjoy giving birth

trust my doctor to make the best decisions on my behalf

Readjust Goals

© Childbirth International 2005 All Rights Reserved

Page 29: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

trust my doctor to make the best decisions on my behalf

to keep my baby safe

Readjusting goals means having realistic

expectations of what she can achieve

© Childbirth International 2005 All Rights Reserved

Page 30: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

to enjoy giving birth

trust my doctor to make the best decisions on my behalf

Learn Skills

© Childbirth International 2005 All Rights Reserved

Page 31: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

to enjoy giving birth

ask my doctor “why?”

Learning skills means being assertive, exploring options and possibly seeking alternative care

© Childbirth International 2005 All Rights Reserved

Page 32: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

THE GOAL?

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

© Childbirth International 2005 All Rights Reserved

Page 33: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

To achieve EQUILIBRIUM

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

© Childbirth International 2005 All Rights Reserved

Page 34: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

© Childbirth International 2005 All Rights Reserved

Page 35: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

W I GWomen’s Incentives & Goals

W A MWomen’s Attitudes & Motivations

mybirth,

myway!

nothingwithout my consent

to enjoy giving birth

to feel supported

to keep my baby safe

standby mydecision

negotiate& challenge

ask my doctor “why?”

ask my doctor “what?”

trust my doctor to make the best decisions on my behalf

© Childbirth International 2005 All Rights Reserved

Page 36: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

How WIGWAM helps you

Helps you to identify clients who may not be in equilibrium

Can use for yourself to determine what a client seems to really want

Can use with a client to highlight issues to them and help them identify how they want to approach them

© Childbirth International 2005 All Rights Reserved

PROBLEM: What she wants is different from what she is prepared to do

Page 37: WIGWAM - Childbirth Internationalchildbirthinternational.com/resources/WIGWAM.pdf · to keep my baby safe I will … my birth, my way! Wants to know why doctor is suggesting certain

WIGWAMThere is no right or wrong place to be

Women can move up and down at different times

The aim is for equilibrium, at whatever level the woman is most comfortable with

© Childbirth International 2005 All Rights Reserved

PROBLEM: What she wants is different from what she is prepared to do