Why search again and again? Encore and next-generation

searching at UQ

Keith WebsterUniversity Librarian & Director of Learning

Services

Collections gridhigh low

low

high

stewardship

uni

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ssBooksJournalsNewspapersGov. docsCD, DVDMapsScores

Special collectionsRare booksLocal/Historical newspapersLocal history materialsArchives & Manuscripts, Theses & dissertations

Research, learning and administrativematerials, •ePrints/tech reports•Learning objects•Courseware•E-portfolios•Research data

•Institutional records•Reports, newsletters, etc

Freely-accessible web resourcesOpen source softwareNewsgroup archives

http://www.slideshare.net/lisld/collections-grid

Discover

Share Gather

Create

Discover

Structured Finding

Serendipitous Finding

Keeping Current

Collaborative Finding

Discover

Gather

Structured Finding

Serendipitous Finding

Keeping Current

Collaborative Finding

Collecting

Organizing

Acquiring

Discover

Gather

Create

Structured Finding

Reviewing & Rating

Writing Annotating

Analyzing

Serendipitous Finding

Keeping Current

Collaborative Finding

Collecting

Organizing

Acquiring

Describing

Discover

Share Gather

Create

Structured Finding

Data Sharing

Reviewing & Rating

Writing Annotating

Rights

Publishing

Analyzing

Serendipitous Finding

Keeping Current

Collaborative Finding

Collecting

Organizing

AcquiringTeaching

Describing

Resources and tools• Collection development: Specialist books• Know what is good scientific practice in each field• How to search, find and critique the literature old and new• Help with literature searches and bibliographies• Help with updating services eg RSS feeds etc• How to use search tools• Know about publication changes in online and print• Knowledgeable about technology• Provides online tutorials on every aspect of thesis production • User education and ‘how to manage consumption rather than

content’

Disciplines

Know the disciplinesKnow the research methodologies in competing

paradigms of a disciplineBe able to refer to the best theoretical

underpinnings in subjectsKnow who’s who in the subject fieldsKnow the key journals in the disciplinesKnowledge of impact factors eg h index and JCR

Research

General– Research ethics and plagiarism; copyright– Aware of social and cultural values the researcher

must respect– Research savvy

Guidance– Have model PhD theses for each subject– Know about thesis structure– Have models of literature reviews in every subject

ResearchProcess

– Help students relate the theory to their study– How to write a good introduction and conclusion– Know about academic writing and needed writing skills– How to prepare a bibliography– Referencing techniques– Data management practices

Publication– Understand order of authorship for publication– Know where to publish and how to choose journals

OtherUnderstands teaching and learning – theory, methods, paradigms, stylesKnowledge of digital rights and intellectual propertyEffectively markets him/herself and the library and its servicesSupports open accessActively involved in institutional repositories; find ways of ‘harvesting e

resources‘Forward thinking about acquisitions and collection developmentSupport collaboration; sharing and promoting access to resources –

promoting access and curation in the new information age – knowledge management

Explore new ways of servicing an increasingly remote user populationLibraries must ‘undergo continual upgrade and modification’ like other

resources - needs sustainable plan

Librarians must be visible and knowledgeable, enter the user’s space: services and resources not our space; it’s never been easier to bypass the library

http://www.library.uq.edu.au/training/rapid.html

I want some information - books and journal articles on global warming in Australia

OK, so we have looked for library books. Now we need to think about journal articles.

Of course, if that is too much effort,

we could try a federated search…

Now, does that completely answer your query?

• 72% of students rank search engines as best choice for finding information

• 2% use library web site as starting point

• 67% learn about electronic resources from friends

• 53% rate information from search engines as trustworthy as library information

Helms-Park et al, Internet and Higher Education (2007)

Simple search box

Popular/relevant results

Narrowing of results

Use of

tags

Use the rich metadatathe library already has

MARC data Subject headings

ILS data such as cataloged date, circulation status etc.

Indexing

Search all of the Library’s resources

Union Databases Federated Search Enriched Content

Electronic Resource Management Data

This is just the beginning!

Discovery:• Community Tagging

Collection enrichment:• Community Reviews & Ratings

Delivery:• Patron Record Activity Alerts

“Materials on the hold shelf for you”

Initial implementation

• Huge uptake - exposed server problems• Positive feedback from the majority• Haven’t used in production during semester -

yet• Exposes the sins of cataloguing decisions over

the years• Trade-off between collaborative development

and local look and feel