Why MSPs Should Incorporate Unified Cloud Communications into Their Service Offering

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Why MSPs Should Incorporate Unified Cloud Communications into Their Service Offering MSP Alliance Workshop with Jim DeBald, CoreDial VP of Channel Sales

Transcript of Why MSPs Should Incorporate Unified Cloud Communications into Their Service Offering

Page 1: Why MSPs Should Incorporate Unified Cloud Communications into Their Service Offering

Why MSPs Should Incorporate Unified Cloud

Communications into Their Service Offering

MSP Alliance Workshop with Jim DeBald, CoreDial VP of Channel Sales

Page 2: Why MSPs Should Incorporate Unified Cloud Communications into Their Service Offering

MSPs have traditionally focused primarily on “IT”

The Paradigm Shift

Page 3: Why MSPs Should Incorporate Unified Cloud Communications into Their Service Offering

UCaaS Applications are now data applications…operating on the

same infrastructure MSPs manage

UCaaS as a Part of the Paradigm Shift

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Unified Communications as a Service (UCaaS) is a delivery model in which a variety of communication and collaboration applications and services are outsourced to a third-party provider and delivered over an IP network, usually the public Internet.

UCaaS technologies include

enterprise messaging and

presence technology, online

meetings, telephony, and

video conferencing. UCaaS is

known for providing high

levels of availability (HA) as

well as flexibility and scalability

for core business tasks.

Unified Communications as a Service (UCaaS)

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SwitchConnex is being utilized by MSPs, VARs, IT Solutions providers,

and others who want to provide white-labeled UCaaS applications

to THEIR customers.

CoreDial’s Cloud-Based delivery platform

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Results of IDG Enterprise Survey

Source: www.cio.com/article/2946185/collaboration-software/cloud-services-will-drive-ucandc-spending.html

42%of SMBs will implement a hybrid UCaaS model

33%of 653 IT leaders plan to increase UC&C spending over the next 12 month

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Growth of Space

$297M

$38B

Sources: 1. www.msptoday.com/viewette.aspx?u=http%3a%2f%2fwww.msptoday.com%2ftopics%2fmsp-today%2farticles%2f406751-managed-

telecom-services-revenues-expected-reach-297-million.htm2. www.information-age.com/technology/mobile-and-networking/123459169/future-unified-communications#sthash.AuWp74UK.dpuf

UC Market is predicted to grow from $26.2 billion to $38 billion between 2014-2016 2

Revenues for MSPs specializing in telecom should reach $297 million by 2020 1

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It's not just about offering services, it's now about

knowledge and technology.

From MSP to Business Analyst

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CoreDial's SwitchConnex platform allows companies to sell, deliver, manage, and invoice for cloud

communications services under their own brand.

Providing Cloud Communications Services

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What Our Partners Have Told Us

More  control  of  sales,  customers,  etc

Don’t  want  to  add  G&A  to  SG&A  – need  business  in  a  box

Monthly  Recurring  Revenue  is  the  way  to  go!

Simply  want  complementing  services  like  SIP  trunking

Don’t  want  to  be  an  agent  –want  to  build  their  own  brand  &  equity  in  THEIR  business

Losing  deals  because  they  don’t  offer  these  services

Voice  is  a  data  application  –want  to  capitalize  on  the  opportunity

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Our partners are making profit margins up to 65%, compared to the industry average of 19%.

Our Partners’ Success

2005-092010-112012-1320142015

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Learn how white label solutions offer much more flexibility and

ownership for businesses

Download our free guide, “6 Reasons Why a White Label Business Model is Better Than an Agent Program”

DOWNLOAD GUIDE

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