Why Jive

6 Key reasons why you want to partner with us!

• Partner with the best. Jive is the fastestgrowing hosted VoIP company in theindustry.

• Vendor direct. We developed our platformand have true ownership of technologydevelopment.

• Features you can actually use. Featuresthat create efficiency and convenience forone low, predictable cost.

• Highly scalable and reliable. Jive isredundant across 7 datacenters throughoutthe US, and backed by strong SLAs(4+nines).

• Jive dedicated support available 24/7 withaccess to sales engineers for demos andsetups.

• Industry-leading commission. Earn one-time commissions in addition to residual forthe life of your customer.

• No upfront cost• Reduced long-term cost

• Simplicity• Reduced infrastructure & staffing needs• Ability to self-manage

• Features & functionality• Connect multiple offices• Automatic upgrades• Improved customer experience

• Versatility• Fits your specific needs• Scale as needed

Traditional Telecom- • Companies spent thousands of dollars

to purchase their own telephoneequipment – License & maintenancecosts, quickly became expensive tomaintain.

• Technology changes so fast- Equipmentbecame outdated.

Why Jive Hosted PBX?

Why Hosted?

Development:

• Over 40 full time software engineers

• 100% US based development and support

Custom Software:

• Custom-built and maintained

Architecture:

• Full mesh / Minimum N+1 Redundancy

• Redundant Power, Fiber, GigE

• Multi-homed BGP Network

• Uncompressed VoIP (G711, G722)

Redundant Data Centers

Call Quality Keys to Success: • Enterprise proven platform• Written SLAs• Business class route/switch• Quality bandwidth• Upstream QoS

Network Configuration

Keys to Success: •Uncompressed Codecs (G711/G722)•Jive BGP Tier 1 Connectivity•Upstream QoS at Router Level•Quality Bandwidth: Excess Bandwidth, LowLatency, Low Packet Loss, Low Jitter

Flexibility Connectivity- Customer Provided Access

Keys to Success: •Uncompressed Codecs (G711/G722)•Jive BGP Connections•Upstream QoS at Router Level•Quality Bandwidth: Excess Bandwidth, LowLatency, Low Packet Loss, Low Jitter

MPLS Core

MPLS MPLS

Internet

Flexibility Connectivity- MPLS

Prioritized from Hosting to Customer Site DSCP tags are honored end-to-end IPs are prioritized Downstream QoS

Voice tagged with the Expedite Forward DSCP tag is placed in the router’s priority queue to consume up to 90% of port. The Provider edge router uses the same policy on the reverse path. This guarantees traffic, thereby preserving voice quality.

Optionally, one or more intermediate traffic classes can be queued with priority below voice but above best effort data.

Best Effort is handled at the lowest level, however 10% of the total bandwidth is reserved to prevent data “starvation.”

Flexibility Connectivity- Class of Service

Self-Help Knowledgebase: wiki.getjive.com Updated regularly with quick start guides, step-by-steps, screenshots, video tutorials, etc. for both account admins and end users.

Customer Support & Ticket System: 801-717-1556 U.S.-based support representatives help customers setup and maintain their systems from the first day of Jive service and on. A robust ticketing system (support.getjive.com) allows customers and support representatives to track issues from beginning to resolution.

Technical Support & Ticket System: 877-548-3003 U.S.-based systems engineers help customers with difficult problems, such as network-related issues or non-standard hardware or software issues. A robust ticketing system (support.getjive.com) allows customers and engineers to track issues from beginning to resolution.

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Hardware, Features and Pricing

Variety of Plug-n-Play Hardware Options

Basic Features Auto Attendants Call Analytics Call Logs Call Recording Call Reporting Conference Bridge Conferencing (3-way) Custom Greetings Custom Messages Custom Hold Music Custom Schedules Barge Day and Night Modes Desktop Integration Dial by Extension Dial by Name Dial Plans Dial-by-Name Directory Direct Inward Dialing Direct Outward Dialing Directory on Phone Eavesdrop Extension Dialing Extension Transferring Fax to Email Hosted Call Recording Inbound Call Filters Individual Call Logs Intercom Whisper

Caller ID (CNAM) Do Not Disturb Find Me/Follow Me Missed Call Indicator Multiple Calls per Line Multiple Queues Multiple Ring Groups Schedule-Based Routing Three-Way Calling Time-Based Routing Unlimited Dial Plans

Call Center Features Advanced Ring Strategies Agent Login/Log out Custom Queue Hold Message Custom Queue Hold Music Escape from Call Queue Pre-Call Announcement Queue Call Barge Queue Call Eavesdropping Queue Call Recording Queue Call Whisper Report Caller Hold Time

Whisper Last Number Redial Line Failover LDAP Integration Local & LD Dial-Tone Message on Hold Message Waiting Indicator Multiple Auto-Attendants No Busy Signal Password Protected Presence Monitoring Music on Hold Remote Access Ring Groups (Call Hunt) Speed Dial Temporary Greeting Unlimited Auto Attendants Unlimited Extensions Unlimited Virtual Extensions Virtual Fax Visual Dial Plan Editor Voicemail Voicemail to Email Web-Based Admin Portal Web-Based User Portal

Management Features Auto-Divert Auto-Reject Call Forwarding Call History

Call Hold Call Park/Pickup Call Queues Call Routing Call Transfers Call Waiting Caller ID

Unlimited Call Queues Wait Time Announcement

Phone Service 24/7 U.S.-Based Support Cloud PBX Full System Integration International Calling* Jive Desktop Mobility Softphone* Multi-Site Compatible Toll-free and Local Numbers* Unlimited Minutes Unlimited PBX Changes

* Extra charge for service.

Jive Hosted Features

Jive’s online administrative tools remove the complexity from managing clients’ or employees’ phone systems. Create users, change voicemail boxes, and add ring groups with the simple click of a mouse.

Online Management Portal- End User Administration

All changes to auto-attendant configurations occur in real time using Jive’s innovative and intuitive drag-and-drop visual dial plan editor.

Jive puts complete control of its Hosted VoIP systems in your customers hands.

Simple Dial Plan- Drag-n-Drop Call Flow Editing

With Jive Call Reports, you can see detailed information about all calls handled by the phone system. See and filter reports based on date, phone number, extension, call location, or a number of other criteria. Export data to a .csv file for further analysis.

Real Time Call Reports

Coming Soon- Secure Chat & Collaboration

Coming Soon- Visual Call Center

Required Seats Customer Per-Seat Price

Effective Volume Discount

(from $30/seat)

1 to 4 $29.95 0%

5 to 9 $25.95 14%

10 to 24 $23.95 20%

25 to 49 $21.95 24%

50 to 99 $19.95 27%

100+ ICB Varies

Jive offers a volume based monthly recurring pricing model

Predictable Pricing

Affiliate Program

Simple. You refer. Jive sells. You get paid.

Simple Referral: In the course of business, you recommend Jive's innovative, cost-saving communications service to your business clients and professional network. Simply mention the product and connect them with us. Jive then sells the new account and oversees the implementation of service. Jive's powerful features and top-rated customer service team ensure a happy new customer.

What Does an Affiliate Partner Do?

A Company Behind You-

Dedicated Support & Resources

• Toll Free Number- Assigned specifically to you.One number for you to market. One numberfor your customers to call. All opportunities areassigned and tracked through your dedicatedtoll free number.

• Landing Page- We'll assign you a Jive-brandedweb page that provides a summary of ourproduct & services. Ensuring that allopportunities will be traced back to you.

• Online Referral Submission- Prefer not to callwith your referral opportunity? Simply goonline to jive.com/odreg and submit yourreferrals information. Our sales admin team willreceive the submission, and work directly withyou and your customer.

A Company Behind You

A Company Behind You-

Online Resources- http://jive.com/partners/office-depot-downloads/ All sales and training collateral is available to you online . Download collateral as you need it, when you need it. Current training schedules are available to educate and keep you up to date with Jive Cloud.

Marketing Materials- Jive provides you with materials designed to promote Jive as part of your products & services. They are pre-designed and ready to go!

Need something customized? Tailored for your customers, co-Branded? Let’s talk!

Resources Customized to You, Your Customer.

Why Partner With Jive? Commission Payout

$50.00 per Seat + 5% of One Year MRR

Example

Sale of 10 Seats (Each seat represents service to a phone/physical device)

$50.00 x 10 = $500.00

Monthly Recurring Charge of $239.50/Month x 12 = $2,874.00

5% of 2,874 = $143.70

Credit Receive Towards Margin Quota is $500.00 + $143.70 = $643.70

Jive Blog: http://jive.com/blog/

jive.com/blog/scotty-says

Tech Blog: http://jive.com/category/technology/

Jive Training: http://jive.com/setup

Jive User Guide: https://wiki.getjive.com/display/COREMAN/Home

Jive Support: http://jive.com/support/

Jive Online FAQ: http://jive.com/faq/

Additional Jive Links to check out:

jive.com/small-business

jive.com\tour

jive.com/videos

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