Why I love ReadyTalk

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The Real-Life Customers’ Guide to Why ReadyTalk Made Their Lives Easier Why I Love In 2001, a fearless and persistent team of entrepreneurs set out to build a great audio and web conferencing technology company. We wanted to build a company that would succeed in the market because of great products and remarkable customer service. But don’t take it from us; read what our customers have to say about our software, customer service and support.

Transcript of Why I love ReadyTalk

Page 1: Why I love ReadyTalk

The Real-Life Customers’ Guide to Why ReadyTalk Made Their Lives Easier

Why I Love

In 2001, a fearless and persistent team of entrepreneurs set out to build a great audio and web conferencing technology company. We wanted to build a company that would succeed in the market because of great products and remarkable customer service.

But don’t take it from us; read what our customers have to say about our software, customer service and support.

Page 2: Why I love ReadyTalk

ReadyTalk, the Company

180+ employees

46,000+accounts

130,000active end users

We power nearly

webinars a year, not including small meetings.

40,000

minutes per year

minutes per day

27,059,243

Delivering crystal clear audio conferencing every day. Reliable web conferencing for collaborative meetings.

1,298,843

minutes per month

324,710,910minutes per year

minutes per day

13,190,566

633,147

minutes per month

158,286,794

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AccomplishmentsReadyTalk has won a variety of awards that speaks to our caliber of business:

ReadyTalk was listed on

ReadyTalk has been selected

as one of theBest small-to-medium

sized Companies to Work for in Colorado

by Colorado Biz Magazine since 2007.

COMMUNITAS AWARD

2014

was awarded to ReadyTalk in 2014.

ReadyTalk was nationally recognized as one of the Best Places to Work by Inc. Magazine in

American Business Awards provided ReadyTalk with a

2012 2013&

Bronze Award

for exceptional customer service in the telecom industry.

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Net Promoter ScoreTo measure our performance through customers’ eyes, we ask:

How likely is it that you would recommend ReadyTalk to a friend or colleague?

54%ReadyTalk average NPS

Industry average NPS

50%

33%

32%Citrix (GoTo Meeting) NPS

Adobe (Adobe Connect) NPS

Cisco (Webex) NPS

Adobe Connect

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Best-in-Class Network

Support for worldwide operations

24x7 operator support

Scalable, fully redundant global network

Tier 1 carrier scale(4.5 billion minutes/year; 99.99% uptime SLAs)

Active echo cancellation

Intelligent conference routing

Capacity planning

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Why Our Clients Love Us

ReadyTalk is a wonderful product! It is easy to use both as an organizer as well as an attendee. We have used it with the new HubSpot integration as well, and it was easy to use, and allows marketing automation to be integrated into the webinar campaign. Great product!

Elyse MeyerPresident & Strategic Marketing Consultant at Prism Global Marketing Solutions

Great product. Easy to use and outstanding customer service. While most platforms are cumbersome and require software downloads, our webinar attendees often comment on how e�ortless the tool is to use.

Todd SperanzoVice President of Marketing at Avella

ReadyTalk allows for me to easily train users on new technology without having to physically gather everyone at the same location. The share desktop and application features are by far the best I've worked with.

Kelsey HarmsComputer Services Specialist at Illinois Education Association

ReadyTalk is very user friendly. The support sta� is always very helpful and I am never hesitant to call if I have a question. The features are constantly being upgraded, which is an added bonus!

Reena ChudgarProgram Analyst for Assessment and Planning for Accreditation Preparation at NACCHO

I highly recommend ReadyTalk for interactive presentations utilizing multiple presenters, polls and even website demonstrations and tours for participants. I've been using them for years and I'm still learning of new features and tools for presentations.

Debbie CastroSenior Director, Volunteer Services at Pulmonary Hypertension Association

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Mitchell HaberDirector - Sales Support at Profiles International

Truman TangAdvocate Marketer at Influitive

Why Our Clients Love Us

We started using ReadyTalk because we were looking for a solution that made multiple presenter webinars easier to manage. ReadyTalk's slides upload feature was this solution and we have been experiencing a much smoother webinar experience ever since. Also, the live operator support before and during webinar is simply awesome!

Abdallah Al-Hakim Marketing Operations Specialist at Influitive

My clients and partners find it extremely simple to get access when we are coordinating calls and webinars. Easy to share presenter and user privileges. Plus, no bog down like I have found in competitor platforms with multiple gates I have to go through to get where I and attendees need to be. It is my platform of choice!

ReadyTalk is great. Unlike other webinar/conference/presentation/desktop sharing applications, ReadyTalk has an amazing support team that can help you through your presentation sessions. Friendly and personable - they take away the worries so you can focus on presenting. Big recommend!

It's so easy for participants to not only join a meeting, but to interact. I use the "grant control" feature to have participants actually perform actions on my shared screen. Great for training. You can show someone how to do something and then grant them control to try it for themselves while you watch. Love it!

Sharon MarchantDirector of Product Services at Profiles International

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Sharon MarchantDirector of Product Services at Profiles International

Why Our Clients Love Us

Excellent service, and with that I include customer service. RT just took on a problem that one of my co-presenters is having, and is solving the problem without my needing to be involved. I really like the integration with HubSpot and Salesforce.com, too! Kickass company (in professional marketing-speak).

Marc Simony VP of Marketing at TraceGains, Inc.

We are using webinars to grow our audience within our industry and provide both free and paid educational webinars and workshops. We are seeing more contacts returning to our events, enjoying the format that we provide and using the platform to communicate with our presenters during events for added interaction. If you want a platform that allows you to conduct webinars easily, whether in a scheduled or on-demand setting, ReadyTalk is extremely user friendly.

Michelle ChopinMarketing Manager at MonkeyMedia Software

Alea KilgoreManager at Denver Metro SBDC

At the Denver Metro Small Business Development Center, we use ReadyTalk not only because it's headquartered in our hometown, but because the folks at ReadyTalk treat us like we're friends, not just customers. They proactively seek our feedback to build a better product. And, they make us look good as we provide training to Denver's small business owners!

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ReadyTalk gives you everything that's been missing in online meetings and webinars. Our platform delivers superior collaboration technology, supported by expert services you didn't think was possible. Our passion is perfect meetings and presentations.

Michelle ChopinMarketing Manager at MonkeyMedia Software

What I love most about ReadyTalk is our people. The people I interact with every day are talented, passionate, supportive, smart, and dedicated. In particular, it’s our collective accountability and passion for doing right by our customers – whether that be product or service related – that makes this place really special.

Power your webinar programs by ReadyTalk, and request a free 30-day trial today:

http://meet.readytalk.com/content/freetrial

Dan KingCEO and co-founder of ReadyTalk