Why Ask Questions? Becoming a Better Advisor by Asking More€¦ · BECOMING A BETTER ADVISOR BY...
Transcript of Why Ask Questions? Becoming a Better Advisor by Asking More€¦ · BECOMING A BETTER ADVISOR BY...
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UAC Advising
Conference
February 2015
Eric Streeter
WHY ASK QUESTIONS? BECOMING A BETTER
ADVISOR BY ASKING MORE
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What percentage of a typical advising
appointment is dedicated to you asking
questions of a student and listening to their
answers?
What types of questions are you typically
asking?
Do you think there is more questioning you
could be doing?
HOW MUCH ARE YOU QUESTIONING
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Is advising teaching?
What are the most effective teaching methods
you have heard of?
QUESTIONS TO CONSIDER
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Effective Teaching Methods
Hitting different learning styles
Lecturing vs. other methods
Active learning opportunities
Reflective activities
ADVISING IS TEACHING IS QUESTIONING
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I am challenge all of us (myself included!) to
look at our daily work and identify ways we can
be better teachers.
Reflect on what we actually do
Identify disparities between that and what we
say we strive to do
MY AGENDA
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Relational Questions
Informational Questions
Questions Promoting Learning
Problem solving
Reflection
Activity
Application
OUTLINE
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Getting to know students and build
relationships
What are you asking?
RELATIONAL QUESTIONS
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How do these questions benefit the
student/advisor?
What makes a good (or even better)
questions?
In what context(s) are these questions most
effective?
RELATIONAL QUESTIONS
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Identify goals
Determine student knowledge/understanding
What are you asking?
INFORMATIONAL QUESTIONS
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How do these questions benefit the
student/advisor?
What makes a good (or even better)
questions?
In what context(s) are these questions most
effective?
INFORMATIONAL QUESTIONS
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Direct learning outcomes measures: UB
Advising Assessment plan rubrics
Graduation target
Professional growth
Personal enrichment
Major Requirements
Gen Ed requirements
SUPPORTING ASSESSMENT
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Asking questions of students that help them
make plans, set goals, identify options
available to them, identify resources available
to them
What are you asking?
LEARNING: PROMOTING PROBLEM SOLVING
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Examples
Student is performing poorly in math classes
Student wants to graduate one semester
earlier than they are currently on track for
Student wants to raise their GPA in their major
prerequisites
LEARNING: PROMOTING PROBLEM SOLVING
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Problem
Student is performing
poorly in math classes
Questions
What is getting in the way of your success currently?
What do you think are some possible options for you?
How realistic are these options?
What is your plan moving forward?
How will you know if you’ve made a difference?
LEARNING: PROMOTING PROBLEM SOLVING
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Problem
Student wants to
graduate one semester
earlier than they are
currently on track for
Questions
What are the obstacles to reaching this goal?
What do you think are some possible options for you?
How realistic are these options?
What is your plan moving forward?
How will you determine if the plan is working for you?
LEARNING: PROMOTING PROBLEM SOLVING
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Problem
Student wants to raise
their GPA in their major
prerequisites
Questions
Why is the GPA not where you want it to be?
How can you raise it?
What are the best options for you?
What is your plan moving forward?
How will you determine if the plan is working?
LEARNING: PROMOTING PROBLEM SOLVING
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How do these questions benefit the
student/advisor?
What makes a good (or even better)
questions?
In what context(s) are these questions most
effective?
LEARNING: PROMOTING PROBLEM SOLVING
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Students experience deeper learning when
given the opportunity to reflect on what they
have learned, try to apply that to their life,
and make greater meaning of it
Reflection can involve thinking about what
they learned, how they learned it, and how this
can be applied to future learning
opportunities (Metacognition)
LEARNING: PROMOTING REFLECTION
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LEARNING: PROMOTING REFLECTION
Create
Integrate
Analyze
Apply
Understand
Remember
Typical in Grad School
Typical in College
Typical in High School
Meaningful Learning
Rote Learning
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Example opportunities to promote reflection
Completion of first semester, first year, or
other milestone
After a difficult semester
After an experience like study abroad,
internship, research experience, etc.
In their final semester
LEARNING: PROMOTING REFLECTION
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What are they taking from the experience?
How can these takeaways be applied in the
future?
How has this better prepared you as a student,
for your career, global citizen, etc?
LEARNING: PROMOTING REFLECTION
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How do these questions benefit the
student/advisor?
What makes a good (or even better)
questions?
In what context(s) are these questions most
effective?
LEARNING: PROMOTING REFLECTION
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Person 1: You agree to talk about one of the
following:
Your undergraduate or graduate experience
A conference you attended
A training experience for a new job
Person 2: Carry on a conversation by ONLY
ASKING QUESTIONS
ACTIVITY
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What are the barriers for applying this
knowledge and how can we overcome them?
Requires time and effort to implement new
strategies into our work style
Caseloads/workloads
APPLICATION
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Practice listening
Practice questioning
Reflect on recent appointments
Plan reflective questions for students
APPLICATION
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;-) QUESTIONS?