Since 1971, JC Resorts has been a proven leader in the management and operation of premium resort and golf properties where diverse entities are united by the same authentic vision.

That means impeccable service without stuffiness, attention to detail without stifling formality and comfortable accommodations without pretentiousness.

We revel in the unique and offer a customized approach to maximizing the performance of real estate assets while enhancing the distinctive character of each individual property.

WHO WE ARE

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With dedicated service and proactive communication, JC Resorts strategically manages the complex and diverse challenges within the resort and golf industries.

Our high level of personal involvement with every property and every owner results in an alignment of interests that ensures operational excellence, superior service and financial performance.

WHAT WE DO

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EXCEPTIONAL MANAGEMENT EXPERTISEOur 40+ years of owning and successfully operating premier hotels and golf properties in the competitive region of Southern California has positioned JC Resorts as a leading resort management company.

The properties in our portfolio benefit from an unwavering dedication to managing and enhancing unique, full service properties.

We offer a full complement of professional services, allowing individual property costs to be minimized and leveraging economies of scale. All JC Resorts properties benefit from the following:

• Proactive revenue management programs

• Centralized in-house reservations team• Brand expertise and strategic

marketing campaigns• Extensive resort and golf buyer

database• Comprehensive business intelligence• Strategic HR, learning, and

development programs• Comprehensive accounting and

financial services

We provide owners, developers and investors with strategic management services that best maximize real estate assets, from extensive renovation and repositioning to the seamless transfer of operations.

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RESORT & ASSET MANAGEMENT CAPABILITIES

OPERATIONAL FUNCTIONS

• Strategic planning• Quality assurance• Cost control and margin management• Negotiation of service contracts, concessions and

leases• Preparation of daily, monthly and annual financial and

operating reports• Maintenance of insurance policies

MARKETING

• Digital marketing• Social Media Campaigns and Integration• eCommerce, including retargeting, display, keyword

and shopping cart abandonment• Branding and product differentiation/positioning• Traditional and digital collateral development• Public relations expertise for luxury accommodations,

food and beverage, golf and spa• Media plan development and implementation• Cross marketing and strategic partnerships• Specialized resort programs• Website development• Campaign revenue tracking, both online and voice

SALES

• Yield and revenue strategy and execution• In-house central reservations system• Personalized focus for all leisure sales offers• Database mining for guest demographics and

psychographics• Database management and utilization• In-market sales presence in key markets• Third party regional partnerships• Leisure and group expertise

HUMAN RESOURCES

• Recruitment and selection• Employee relations• Benefits• Worker’s compensation• Employee development and training

SYSTEMS, PROCEDURES AND CONTROLS

• Financial reporting, budgeting and forecasting• Treasury and cash management• Internal controls, procedures and policies• Risk management• Capital budgeting and reporting• Debt and equity financial strategies• Procurement policies and procedures• IT strategy, management and support• Regulatory compliance• External audit management

ORGANIZATION

• Management supervision• Reservations, distribution and channel management

support• Administrative support• Marketing and sales efforts• Ongoing competitive analysis• Legal resources and contract administration

ASSET MANAGEMENT AND OPTIMIZATION

• Renovation and repositioning• Acquisition, development and design services• New construction, application for licenses and permits• Market intelligence and trend evaluation• Preventative maintenance and mechanical

systems programs• Capital planning• Asset preservation

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HOTEL/RESORT PORTFOLIO

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RANCHO BERNARDO INN• 287 Guestrooms

• 40,000 sq ft Indoor Function Space

• 40,000 sq ft Outdoor Function Space

• 45 Holes of Golf

• 13,000 sq ft Spa, including 18 treatment rooms, 7 cabanas, garden and lawn relaxation areas, and fitness center

Located in San Diego, Rancho Bernardo Inn is a Four-Diamond destination resort offering business and leisure guests an experience that is both peaceful and reju-venating. With unpretentious style and genuine warmth unique among the world’s finest resorts, the property inspires con-versation, reflection, and relaxation.

AWARDS & ACCOLADES

• 2018, 2017 Top 10 Best San Diego Hotels — U.S. News & World Report

• 2018–2015 & 2013 Top SoCal Resort — Condé Nast Traveler

• 2018–2016 Wine Spectator Award of Excellence

• 2014 Top 500 World’s Best Hotels — Travel + Leisure

• #1 Resort Spa in North America — Condé Nast Traveler

• Gold Key Hall of Fame — Meetings & Conventions Magazine

• Four Diamond Rated, 39 years — AAA

• Member of Preferred Hotels & Resorts Worldwide

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SURF & SAND RESORT• 167 Guestrooms

• 10,000 sq ft Indoor Function Space

• 16,000 sq ft Outdoor Function Space

• 5,300 sq ft Spa, including 8 treatment rooms, outdoor relaxation areas, and fitness center

In an incomparable setting on the sand in the village of Laguna Beach, you will find Surf & Sand Resort. Resembling a sun-washed Mediterranean Village, the resort combines an extensive collection of meeting venues, oceanfront guest rooms and dedicated, personal service to create a distinctive meeting site on the California coast.

AWARDS & ACCOLADES

• 2018–2015 Top SoCal Resort  — Condé Nast Traveler

• 2017, 2016 Wine Spectator Best of Award of Excellence

• 2017, 2016 Wine Spectator Award of Excellence

• Top 500 World’s Best Hotels — Travel + Leisure Magazine

• Top 50 Resorts in the US & Canada  — Travel + Leisure Magazine

• Four Diamond Rated, 20 years — AAA

• Member of Preferred Hotels & Resorts Worldwide

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SCRIPPS INNNestled along the shores of Southern California’s sandy white beaches, Scripps Inn is a charming fourteen-room inn that offers up one of La Jolla’s best kept secrets. A favorite hideaway for both relaxation and romance, we provide stunning ocean views, gentle sea breezes and the relaxing sounds of the rolling surf.

AWARDS & ACCOLADES

• 2018, 2017, 2012 Top 25 Southern California Hotels — Condé Nast Reader’s Choice

• Top 50 Small Hotels in the US — Condé Nast Reader’s Choice

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TERRANEA RESORTA joint venture investment asset managed by JC Resorts and Lowe Enterprises. Terranea Resort was developed by Lowe Destination Development and is managed by Destination Hotels & Resorts, a wholly owned subsidiary of Lowe Enterprises.

• 582 rooms, including a 360 room hotel and 82 for sale residential casitas and villas

• 60,000 sq ft Indoor Function Space• 75,000 sq ft Outdoor Function Space• The Spa at Terranea — 50,000 sq ft

state of the art complex, including 25 treatment rooms and 5,000 sq ft fitness facility

• The Links at Terranea — 9 hole, par 3 ocean front golf course

Dramatically poised at the edge of the Pacific Ocean on the Palos Verdes Peninsula, Terranea’s 102 acres are infused with the elegance of a classic Mediterranean estate, the casual energy of coastal Southern California, and countless ways to spend your days – all tied together with authentic, genuine hospitality and a deep respect for this irreplaceable oceanfront setting.

AWARDS & ACCOLADES

• 2018–2015 Top SoCal Resort — Condé Nast Traveler

• 2015 Top 500 World’s Best Hotels — Travel + Leisure

• 2014 & 2013 Gold List — Condé Nast Traveler

• 2011 & 2010 Best in the World Reader’s Choice Award — Top 100 Best Resorts of the Mainland US — Condé Nast Traveler

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OUR APPROACHAt JC Resorts, we understand that aligning our mission with our four constituencies; our guests, our employees, our communities and our stakeholders, is paramount. We keep in mind, at every turn:

• Provide an exceptional experience for every guest

• Take pride in the exemplary training and equitable treatment of each of our employees

• Maintain and enhance the investment

• Partner with our communities

• Drive growth in stakeholder value

• Bring passion, integrity and dedication to everything we do

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RESORT AND ASSET MANAGEMENT EXPERTISEJC Resorts leverages its in-depth knowledge of luxury hospitality and golf operations to continually assess and redirect resources as necessary, optimizing the potential for each resort, each course and each space. We are prudent fiscal managers and keep a keen eye on maintaining, protecting and enhancing real estate assets.

We are skilled at design and remaking underperforming elements of the operation, in order to create viable solutions that drive revenue, establish market competitiveness and ensure guest expectations are exceeded.

We apply careful analysis to create profit centers that delight and enhance the guest experience.

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CULINARY EXPERTISEAt JC Resorts, we recognize the culinary experience is an essential element to a perfect getaway. We understand that a well designed space, menu and progressive culinary talent should also extend to local clientele and drive more revenue to the bottom line. Two recent projects demonstrate how we craft the personality, style and product to make us the market leader in each of our resorts.

The Veranda Fireside Lounge & Restaurant is a key example of this philosophy. What was always a pleasant dining experience was tranformed into a vibrant ambiance designed for communal dining where a full program of dining events and live music that keeps resort guests on-site while also attracting local diners. Restaurant revenues which have increased 32% are testament to the effectiveness of the concept.

AVANT is another signature dining project taken on by JC Resorts. The result of a $2.4 million remodel of the space inhabited for years by the revered El Bizcocho, AVANT replaced the formal dining experience with a forward-looking restaurant serving natural and locally harvested ingredients in a fresh space featuring an indoor-outdoor patio, a large bar, private dining rooms and an instructional kitchen.

We have the experience, culinary talent and strategic vision to make your food and beverage operation a profit center.

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RESORT RECREATION EXPERTISEEach JC Resorts property is carefully crafted with relaxation and guest satisfaction top of mind. We believe that resorts should offer guests the chance to escape and to find an oasis from their everyday lives. Beautiful interior spaces and landscaped grounds create a sense of calm. Serenity is achievable and the spirit enlivened through a variety of dining options, state-of-the-art resort spas and exceptional recreational choices. We have found that by creating a memorable experience, we have nurtured the soul and have earned a customer for life.

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SPA

THE SPA AT RANCHO BERNARDO INN

• A 10,000 Square Foot Garden

• Private Treatment Casitas

• Saline Swimming Pool

• Fitness Center

• Nail Salon

• Indoor and Outdoor Relaxation Lounges

AQUATERRA SPA AT SURF & SAND RESORT

• Eight Indoor Treatment Rooms

• Fitness Center

• Nail Salon

• Indoor and Outdoor Relaxation Lounges

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JC GOLF PORTFOLIO JC Golf is dedicated to providing the region’s finest variety of golf facilities and superior guest service to those who appreciate the tradition of the game of golf.

Whether private, resort or daily fee focused, JC Golf has an excellent variety of golf courses for members and guests. And with a strong background in hospitality management, JC Golf has expertise in all areas of revenue generation, including food and beverage outlets, weddings and catering functions.

JC Golf is southern California’s premier provider of upscale golf experiences.

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JC GOLF PORTFOLIO

ENCINITAS RANCH Encinitas, CA 18 holes of championship golf in a unique setting carved from magnificent sweeping bluffs over-looking the Pacific Ocean. 18 Holes, Championship

CATHEDRAL CANYON GOLF CLUB Cathedral City, CA Beautiful championship golf in the cool shade of tree lined fairways, 16 lakes and well maintained greens. 18 Holes, Championship

LOS SERRANOS Chino Hills, CA With views of the countryside, the two 18-hole courses were awarded 4 stars by GOLF DIGEST for “Best Places to Play.” 36 Holes, Championship

OAKS NORTH Rancho Bernardo, CA Variety of three distinct nine-hole golf courses, and one of California’s finest executive courses. 27 Holes, Executive

RANCHO BERNARDO INN Rancho Bernardo, CA A peaceful valley backdrop and tree-lined fairways are home to this 18-hole, Four-Diamond golf resort. 18 Holes, Championship

REIDY CREEK Escondido, CA Uniquely challenging 18-hole executive golf course in the rugged hills and grassy parkland of Escondido. 18 Holes, Executive

JC GOLF PORTFOLIO

WELK RESORTS Escondido, CA Two 18-hole golf courses that are scenic masterpieces and are designated by GOLF DIGEST as “Best Places to Play.” 36 Holes, Executive

WOODS VALLEY GOLF CLUB Valley Center, CA Stunning tree-lined fairways and beautiful rolling slopes highlight the championship golf course. 18 Holes, Championship

12 SHORES GOLF CLUB Logan, NM Nicklaus Design championship golf on the stunning shoreline of New Mexico’s Ute Lake. 9 holes complete, 9 holes in development, Championship

THE CROSSINGS AT CARLSBAD Carlsbad, CA Between the Pacific Ocean and foothills, this course is a gorgeous setting in a relaxed California coastal environment. 18 Holes, Championship

TWIN OAKS San Marcos, CA Challenging and picturesque championship golf playing adjacent to protected wildlife habitat. 18 Holes, Championship

TEMECULA CREEK INN Temecula, CA Stunning Four Star course set in Southern California’s picturesque wine country. 27 Holes, Championship

OFFICE PROPERTIES

La Jolla Cove Research Center La Jolla, California

Four-story biotech building with 68,000 sq ft overlooking the Pacific Ocean.

JC Resorts Corporate Office La Jolla, California

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EXECUTIVE MANAGEMENTPAUL REED | PRESIDENT & CHIEF EXECUTIVE OFFICER President of BCR Management and JC Resorts, Paul has overall responsibility for all owned and managed properties. Since joining the company in 1986, he has been directly involved in negotiating and structuring commercial real estate transactions, including resort and golf course acquisitions, as well as growing the portfolio of properties under management. As Vice President of Development, Paul was responsible for the company’s development and construction group which successfully completed renovation and expansion projects totaling over $150 million. One of these projects, the Spa at Rancho Bernardo Inn, garnered the #1 Resort Spa ranking in North America from Condé Nast Traveler. Paul graduated from Stanford University, B.A. with Distinction, and the University of Berkeley, Boalt Hall, J.D.

JOHN DOANE | CHIEF FINANCIAL OFFICER John Doane is a seasoned hospitality executive with over 15 years experience. John spent 13+ years with The Irvine Company, first in finance overseeing various aspects of the pre and post opening for The Resort at Pelican Hill, recognized as the top luxury resort in the United States by Condé Nast. He was the primary liaison between all divisions involved including Executive, Construction, Design, Legal, Information Technology and Operations. Doane was promoted to Senior Director, Finance, where he was responsible for the Resort Properties Division’s consolidated financial planning, reporting, and analysis. John was further promoted to Vice President, Administration & Operations, in 2013 and Senior Vice President, Administration & Operations in 2017. In this capacity, he was a business leader for the Resort Properties Division focused on strategic planning, financial management and customer centric operational excellence.

BLAISE BARTELL | SENIOR VICE PRESIDENT OF RESORT OPERATIONS Blaise Bartell has more than 20 years of experience in the hotel and resort industry. During his fifteen years with JC Resorts, he has served in various capacities, including General Manager of Surf & Sand Resort, a property consistently recognized as one of California’s exceptional oceanfront resorts. Blaise has been integrally involved in design, development, and renovation projects totaling $70 million. In addition, he has been responsible for concept development, construction, and programming of two resort spas and multiple restaurant outlets. Blaise currently chairs the Oceanfront Alliance for South Orange County, a marketing consortium of luxury resorts, and is an active Board Member (former Vice President) of the Laguna Beach Convention and Visitors Bureau. Blaise received a Bachelor of Arts degree from the University of California, Santa Barbara.

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CORPORATE SUPPORTDOUGLAS HIGGINS | DIRECTOR OF ACQUISITIONS & ASSET MANAGEMENT Doug Higgins is responsible for the corporate acquisitions & development functions of JC Resorts, including owned acquisitions, third party management, and select development opportunities. Doug is also acting project manager for the redevelopment project at Temecula Creek Inn which includes three residential subdivisions, a hotel room expansion, a conference center and spa. Prior to joining JC Resorts in 2012, Doug was responsible for the design, development, and ongoing asset management of assets in the hospitality division of Sorouh Real Estate PJSC in Abu Dhabi, and for the feasibility and investment analysis of hotels throughout North, Central, and South America for Hilton Hotels Corporation in Beverly Hills. He began his career in hotel appraisal at HVS International. Doug holds a B.S. in Hotel Administration from Cornell University, an MBA from UC San Diego, and a California Real Estate Broker’s license.

RENEE BRENNER | REGIONAL CONTROLLER Renee Brenner has over nineteen years of Accounting experience. Most recently prior to joining JC Resorts she served as the Resort & Golf Controller at Turtle Bay Resort in Kahuku, Hawaii, where she was involved in an ownership transition and supervised a staff of 23 performing all accounting, purchasing and IT functions. Renee also was involved in an ownership transition while a Controller at Rock Resorts’ AAA Four Diamond La Posada de Santa Fe Resort & Spa. As Regional Controller for Xanterra Parks & Resorts she was responsible for accounting, IT and purchasing functions at four separate locations including a AAA Four Diamond inn, two hotels, nine food and beverage outlets, six retail outlets, and an eighteen-hole golf course. Prior to working in hospitality accounting, she worked for three years at the public accounting firm Ernst & Young. Renee earned a Masters degree in Professional Accounting at the University of Texas and has a B.S. in Marketing from Northern Illinois University.

DIANE LI | CHIEF INFORMATION OFFICER Diane Li is a proven executive business and technology leader with 22 years hands-on experience in the information technology industry. During her nearly 14 years with JC Resorts, she has been instrumental in developing strategic planning and vendor relationships and execution of company global IT initiatives, to upgrade systems software and standard interfaces, managed a shift in the overall capital and operations IT expenditures and implemented long term IT strategies. Prior to joining JC Resorts, Diane was Director of Information Technology with Starwood Hotels & Resorts, Northern California Region. There, she was responsible for managing and implementing Starwood IT infrastructure standards, IT security compliance standards, systems upgrades, support, maintenance and documentation of infrastructure, systems, local and wide-area networks, data center, telecommunication and end-user operations.

MELINDA SPECK | CORPORATE DIRECTOR OF MARKETING Melinda Speck is an experienced marketing professional with a strong background in luxury hospitality and real estate products. Her strengths are in branding, marketing communications, public relations and establishing strategic partnerships for high end properties. In her nearly 20 years of experience, Melinda has been integrally involved in such projects as the $700 million expansion of Hard Rock Hotel & Casino Las Vegas, the opening of boutique hotels such as The Keating in downtown San Diego and the start up of the first National Sales office for Wyndham Hotels in San Jose, California. In addition, Melinda was Corporate Director of Sales & Marketing for W Hotels, managing the West Coast sales and marketing teams and responsible for all new openings from 1997 to 2002. This included seventeen projects in such key cities as San Francisco, Chicago, New Orleans and San Diego, and represented top line revenue of over $345 million for Starwood Hotels & Resorts.

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RESORT MANAGEMENTJOANNA BEAR | GENERAL MANAGER, SURF & SAND RESORT Joanna Bear obtained her Bachelor of Science with an emphasis in Marketing from Arizona State University. Originally, she aspired to be on the sales side of the hospitality business, but as she progressed through operations, realized she was still in sales. Her roles in front office and executive management meant she was representing the property to guests and employees alike. Joanna’s career has been grounded in luxury properties, starting with Carefree Resorts in Arizona, and working her way to General Manager at Surf & Sand Resort. Joanna is an integral part of the Laguna Beach community, having been on the Board of Directors for Visit Laguna Beach since 2014 and Chairman of Visit Laguna Beach in 2016 & 2017. She has also been part of the Government Affairs Council for the city. When reflecting on her passion for hospitality, Joanna says people fascinate her. ‘Both the employee and guest aspect intrigue and continually delight me. You never know what the day can bring.’

JAMIE LEMON | GENERAL MANAGER, RANCHO BERNARDO INN Jamie Lemon’s first hospitality position was at the Drumkeen Hotel in Belfast in Northern Ireland. It was this experience that led him to seek out hospitality as a career. He graduated with a Bachelor of Arts in Hospitality and Tourism Management from Napier University in Edinburgh, Scotland. Upon graduation, Jamie enjoyed a warmer climate and the start of a 17 year career with Loews Hotels in Miami, Florida. He quickly rose through the ranks from Director of Food & Beverage to Director of Operations to Hotel Manager. In his time with Loews, Lemon worked in a variety of markets from Miami to Santa Monica to Hollywood, with stints in New Orleans, Orlando, Washington, D.C., and Philadelphia with opening task force teams. Jamie says about the hospitality industry, ‘Working with great people — it’s always been a calling. This is an exciting and fun career that can take you anywhere you want to go.’ Jamie is a member of the International Court of Sommeliers and former board member of Meals on Wheels.

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GOLF MANAGEMENT JOHN MCNAIR | VICE PRESIDENT OF GOLF OPERATIONS With two decades of experience in the golf industry, John McNair manages all aspects of JC Resorts’ golf operations, course maintenance and food and beverage venues. John is frequently asked to speak on golf operations and marketing topics at the Golf Academy of America, Professional Golfers Career College and Crittenden Golf Management & Development Conferences. Mr. McNair is also integrally involved in golf course development and construction, having played a key role in the construction of both Reidy Creek and Arrowood golf courses. Prior to joining JC Resorts, John worked for Environmental Golf, Inc. as Director of Golf Management where he oversaw six golf properties and 400 employees. John is an active PGA Class A Member and a regular contributor to various golf publications, including PGA and Golf, Inc magazines. He has been actively involved in industry-related associations, including his role as Chairman of the San Diego Convention & Visitors Bureau’s Golf Committee, President of the Southern California PGA and currently serves on the Southern California PGA Board of Directors. John received a Bachelor of Science degree in Marketing and Business Management from the University of South Florida.

ROBERT DOBEK | DIRECTOR OF GOLF MAINTENANCE Bob Dobek has extensive experience in golf course operations. He was the former president of the San Diego Golf Course Superintendents Association, which has more than 300 members and representatives from more than 95 golf courses in San Diego, Orange and Imperial counties. In 1991 Bob received the “Distinguished Service Award” from the association in recognition of his excellence and leadership in the turf grass industry. In addition to his operations experience, Bob served as the Construction Manager for the Del Mar Country Club in Del Mar, Twin Oaks Golf Course in San Marcos, the Encinitas Ranch Golf Course in Encinitas and Arrowood Golf Course in Oceanside. Prior to joining JC Resorts, he was the General Manager of the Mt. Woodson Golf Course in Ramona. While at Bowling Green State University, Bob was a member of the hockey team and was the national NCAA scoring champion in 1974. He was also a member of the 1976 US Olympic Hockey Team and played as a professional hockey player for the San Diego Mariners of the World Hockey Association.

ERIC JESKA | CORPORATE DIRECTOR OF GOLF OPERATIONS Eric Jeska has over fifteen years experience in the golf industry and has held various positions with JC Golf, including General Manager for both The Auld Course in Chula Vista and Arrowood Golf Course in Oceanside, since joining the team in 2003. In 2009, Eric took on the role of Director of Golf Operations for all JC Golf properties, overseeing golf and food and beverage operations. Mr. Jeska began his golf career as a caddy at Pebble Beach prior to graduating with a Bachelor of Science in International Business from Pepperdine University. From there, Eric worked as a business developer with Valley Crest where he was responsible for landing the company’s largest ever golf course maintenance contract. Eric is an active member of the Club Manager’s Association of America (CMAA).

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