PONG

Resume PresentationJoseph Sommers

July 25, 2011

Well Educated IT Manager

Philosophy (what is

possible?)

MBA – (what

should we do?)

IT(how we

get things done!)

Cogito, Ergo Sum Why? What is the ultimate cause?What is the meaning of life? WhoCares? Heidegger, St. Thomas, Zeno, Parmenides, etc.

Technical SkillsDatabase DesignWorkflow diagramsProgrammingAssembly Language

Success = Profit +PassionBusiness PlanningStrategic StaffingCorporate FinanceStatisticsROI & MarketingAlign department goals with businessobjectives

Recognized throughout the state as a leader in IT

• Involved in GIPAW:• President 2 years, Treasurer 1 year, Survey Chair 5 years

Recognized by Governor Doyle for Innovation in Government

”Excellent Customer Service, with a 100% overall approval rating”

An IT benchmarking A survey of how

users in a number of organi-zations perceive their ”daily work IT quality”

Not a national cham-pionship in IT quality, but a method for better targeting IT challenges

Second year in U.S.A, fourth year in Europe

Treatment/reception: IT Dept.

“Someone” - internally or externally - has the overall responsibility that your organization´s IT works - there will be management and operational levels. How do you perceive the attitude you meet from these groups (both upper and lower levels)?

Read the statement, and indicate whether you agree or disagree. View the statement only with regard to your IT-related work/tasks.

My experience is that I am consistently well received and meet a positive attitude from representatives in the IT areas.

Disagree totally Disagree partially Agree more than disagree Agree totally

2004 2003

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Disagree totallyDisagree partially

Agree partiallyAgree totally

Overall Mark

This survey has focused many different aspects of IT quality, and you may find some more important than others. Our goal has been to learn more about our users´ views, and to collect information in order to better serve you as our client, our customer.

Now getting close to the end, we ask you to make an overall judgment, stating your impression of the IT quality delivered, and how well available systems and technology support your IT-related work. I find our overall level of delivered IT quality to be

Very poor Rather poor Acceptable Rather good Very good

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2004 2003

Very poorRather poor

AcceptableRather goodVery good

Use ROI to screen projects “reign in government spending” – stop the train!

Alderman says “We need to replace the phone system” – that’s what my company does…

Replace the phone system• Big phone company

says 1 year ROI, but forgets about $250,000 outlay

• Out of 12+ quotes, the best one has a 5 year ROI

• These do offer a lot of new features

Keep the same system, but negotiate a better price• Survey says existing system does

everything we need• New contract can save 27% annually

(local calls are now free)• Users will not use all the bells &

whistles

Vs.

Excellent cost control, among the lowest cost in the region…

Brookfield Greenfield Muskego New Berlin Oak Creek West Allis Franklin0

5

10

15

20

25

30

13.1

8.8510.6

26.49

20.25

11.39 12.34

2008 - IT Cost per Capita

Project Management for IT Applications and Infrastructure – 3 lifecycles

IBM MainframeHostedCICSBatchCharged per CPU

IBM AS/400SDLCDB/2IDDU, RPG

Windows & SQL Server:TCP/IPCognosEthernetWirelessInternetVirtualization

Hosted

Client Server

Web based -Hosted in the Cloud