Whirlpool - Service Information Frontloader Washing machine AWO/D 43115

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SERVICE Whirlpool EMEA Customer Services AWO/D 43115 Service Information Frontloader Washing machine AWO/D 43115 8592 336 10008 Last Modification: 08/28/08 Creation Date: 08/14/08 Spare Part List 2 Exploded View 4 Technical Data 6 Wiring Diagram 8 Circuit Diagram 10 Program Chart 12 Testprogram 24 Error Codes 25 Service Bulletin 4812 712 40340 29 Service Bulletin 4812 712 40347 43 Service Bulletin 4812 712 40317 44 Service Bulletin 4812 712 40320 45 Service Bulletin 4812 712 40348 46 Service Bulletin 4812 712 40327 48 Service Bulletin 4812 712 40313 49 Service Bulletin 4812 712 40330 50 Service Bulletin 4812 712 40314 51 Service Bulletin 4812 712 40305 52 This document is only intended for qualified technicans who are aware of the respective safety regulations. Subject to modifications © Whirlpool EMEA www.scc-service.com

description

Service Information Frontloader Washing machine AWO/D 431158592 336 10008Last Modification: 08/28/08Creation Date: 08/14/08

Transcript of Whirlpool - Service Information Frontloader Washing machine AWO/D 43115

Page 1: Whirlpool - Service Information Frontloader Washing machine AWO/D 43115

SERVICE Whirlpool EMEACustomer Services

AWO/D 43115

Service InformationFrontloader Washing machineAWO/D 431158592 336 10008Last Modification: 08/28/08Creation Date: 08/14/08

Spare Part List 2

Exploded View 4

Technical Data 6

Wiring Diagram 8

Circuit Diagram 10

Program Chart 12

Testprogram 24

Error Codes 25

Service Bulletin 4812 712 40340 29

Service Bulletin 4812 712 40347 43

Service Bulletin 4812 712 40317 44

Service Bulletin 4812 712 40320 45

Service Bulletin 4812 712 40348 46

Service Bulletin 4812 712 40327 48

Service Bulletin 4812 712 40313 49

Service Bulletin 4812 712 40330 50

Service Bulletin 4812 712 40314 51

Service Bulletin 4812 712 40305 52

This document is only intended for qualified technicans who are aware of therespective safety regulations.Subject to modifications

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Spare Part List

Pos 12NC Description

001 0 4812 440 11579 Cabinet U-SHAPE003 0 4812 440 11581 Crossbar U-SHAPE011 0 4812 500 18099 Adjust. foot M8, 112mm021 0 4812 440 11471 Front 25024 2 4812 440 11791 Cover rear

024 3 4812 442 18047 Cover plast rear025 0 4812 440 11582 Support control board U-SHAPE030 0 4812 440 11654 Table top 42/44 l U-SHAPE UBS possi040 0 4812 417 18787 Hinge BK050 0 4812 440 10779 Plinth GW

061 0 4812 466 89033 Counter weight upper, 44 l, EUREKA061 1 4812 466 89034 Counter weight lower, 44/54 l, EUREKA061 2 4812 310 39287 Mounting kit weight, EUREKA081 0 4812 529 18063 Shock absorber U-SHAPE084 0 4812 466 58023 Silent bloc

086 0 4812 401 18894 Fixation eureka110 0 4801 111 00265 Handle door130 0 4812 417 28107 Plate eureka130 1 4812 417 28108 Plate Doorlock Lower131 0 4801 111 00266 Lock

131 1 4812 417 28045 Pin Door Lock131 2 4812 492 58022 Spring Door Lock135 1 4812 498 18262 Door safety erk135 2 4812 491 48004 Spring Door Safety135 3 4812 290 68153 Holder adjust. Door Safety

140 0 4812 450 59812 Door glass DELTA EUREKA143 0 4812 440 11141 Glassdoor frame144 0 4812 440 11595 Frame door glas144 3 4812 502 18669 Screw; 4.0x12191 0 4812 460 68633 Door bellow eureka 473 50lt

191 1 4812 492 18028 Strap Eureka191 2 4812 492 98011 Strap200 0 4801 111 00741 Wash unit EUR-800-1000-44H11223 0 4812 418 48958 Drum lifter plastic COD/44L/D271 0 4812 358 18214 Belt POLY-V-1238/J4

272 0 4801 111 00742 Pulley EUR/LR272 3 4812 502 18817 Screw pulley M8x23 Eureka301 0 4812 452 17976 Control panel AWO/D 43115303 0 4812 452 17755 Handle drawer EBL WP25-CPL331 0 4812 414 58306 Knob timer

331 3 4812 414 58307 Spring Knob timer332 0 4812 410 29399 Push button 4-opt.333 0 4812 513 18172 Push button333 1 4812 410 29401 Push button 2 options400 0 4812 361 58518 Motor 38/64 A4768

400 1 4812 502 18828 Screw Motor, kit409 0 4812 362 48446 Brush,carbon Emerson(MCA)421 0 4812 121 18285 Interf.filter430 0 4812 360 18559 Pump451 0 4812 259 28919 Heating element 2050W, 230V + NTC

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Pos 12NC Description

480 0 4812 321 78422 Cable DOM-MOT6-EU490 0 4819 321 18136 Cable mains 2m SA491 0 4812 321 28367 Strain relief491 1 4812 502 38152 Screw 4.8x19521 0 4801 111 00091 Control unit DOMINO, programmed

521 0 4812 214 70725 Control unit DOMINO,C1W-basic571 0 4812 271 28558 Valve,magnet581 0 4812 271 28585 Pressostat 50/25 INVENS.620 0 4812 239 58046 Module E3/4 Opt.630 0 4812 280 58048 Door lock

653 0 4812 134 18046 Light guide Prog. Flow653 1 4812 134 18047 Guide,light Start low653 2 4812 134 48361 Guide,light 4 opt.653 3 4812 134 48362 Guide,light options low691 0 4812 282 19485 Sensor NTC

701 0 4812 530 29329 Hose, inlet; EN 11770 Reflex702 0 4812 530 29406 Hose valve-dispenser707 5 4812 310 19102 Nozzle708 1 4812 530 49392 Bend disp.-tub Eureka711 0 4812 418 68379 Dispenser 3 ch.

712 0 4812 418 68381 Drawer713 0 4812 418 68382 Safety device718 0 4812 526 48226 Siphon718 1 4812 418 89066 Separator754 0 4812 530 29495 Drainhose tub-pump Eureka

754 1 4812 530 28832 Lock eco760 0 4812 480 58385 Filter pump781 0 4812 530 29496 Hose draining782 0 4812 530 29497 Hose Pressostat794 2 4812 401 18549 Clamp hose

900 0 4812 255 18298 Holder outlet hose900 1 4812 290 88123 Bracket eureka900 2 4812 401 18501 Clamp hose 19.2 mm900 3 4812 401 18853 Cable clamp900 4 4812 401 18414 Clamp hose

900 5 4819 401 18529 Clamp hose900 8 4812 401 18854 Holder outlet hose910 0 4812 505 18427 Nut M6 with washer910 1 4812 502 48344 Screw911 7 4812 903 08196 Screw M 5X14-Z; M 5X14-Z

930 0 4812 492 38419 Spring suspension-EUREKA961 0 4812 532 68151 Spacer965 0 4812 466 68936 Cover993 0 4819 530 29028 U Curve for outlet hose993 3 4812 395 58004 Tool

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Exploded View

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Exploded View

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Technical Data

Dimensions + Weight

Product dimensionsHeight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81.5 - 84 cmWidth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59.5 cmDepth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57.3 cm

Weightnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 kg

Electrical base data

Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 V ± 10%Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 HzFuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 APower Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ~2.3 kW

Drum data

Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 lWash speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 rpmSpinning

max. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1000 rpm

Pressostat

Level1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 - 12/14Overflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 - 16

Door lock

Kind of switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switch with PTC heater of bimetalNominal voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 (90 - 264) VLocking time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .≤ 6 sUnlock time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .~85 s

Inlet valve

Nominal voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 - 240 V / 50 HzRated flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (1.5 - 5 bar) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 l/minPressure range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.3 - 10 barNominal resistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (20 °C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.8 kΩ

Drain pump

Nominal voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 - 240 V / 50 HzTotal power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 WResistor (coil) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 ΩCapacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (0.55 - 1 m) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 ± 2 l/min

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Heating element

Nominal voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 V + 10 %, -15 %Total power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2050 WResistance (20 °C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 ΩLeakage current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . < 0.8 mANTC sensor

Resistance NTC

0 °C 35.9 kΩ

30 °C 9.8 kΩ

40 °C 6.6 kΩ

50 °C 4.6 kΩ

60 °C 3.2 kΩ

70 °C 2.3 kΩ

95 °C 1.1 kΩ

Motor

Resistance contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (20 °C)Stator (full field) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.04 ΩRotor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2.25 ΩTacho generator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68.7 Ω

Control unit

Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DOMINONominal voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 V / 50 HzOutput control unit

Motor M7.6 - DSS3.2 > 40 V

Aquastop AQ2.2 - DSS3.2 230 V

In pump step AQ2.1 - DSS3.3 230 V

NTC Not measurable

Pump DP2.1 - DP2.2 230 V

Doorlock DSS3.1 - DSS3.3 230 V

Pressostat E4 - E2 230 V

- empty PR2.1 - E2 230 V

- full PR2.2 - E2 230 V

Valve (Rast 2.5) V2.1 - V2.2 >170 V

Options Not measurable

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Wiring Diagram

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Legend

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Circuit Diagram

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Legend

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Program Chart

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Program Chart

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Program Chart

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Program Chart

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Program Chart

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Program Chart

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Program Chart

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Program Chart

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Program Chart

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Program Chart

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Program Chart

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Program Chart

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Testprogram

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Error Codes

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Error Codes

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Error Codes

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Error Codes

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Service Bulletin 4812 712 40340

AUTHOR: Ronny SchurichtLast Update: 10/24/11VERSION: 2.0TITLE: machine not spinningSUBJECT: In order to reduce the risk of foam creation visible for the customer as long lasting cycle and / or not spinning ofthe machine new spin profiles are implemented and new service kits are created.

REMEDIAL ACTION

Check motor function=> If motor is not running at all: check for Motor failure F06=> If motor is running:

Unbalance:• Unbalance measurement can lead to repeated laundry distribution ramps to come down with measured unbalance. De-pending on the model it can be a high number of retrials. This is necessary to avoid mechanical damages of the appliancedue to spinning with too high unbalance. If it is not possible to reach an acceptable unbalance level with the distributionretrials, the appliance will not spin.• Small loads and especially single pieces are more critical than middle and large loads => check with customer for loadconditions – instruct customer• In case of selecting Drain & Spin-program, the unbalance measurement is more critical, because information from thewash cycle is missing. Therefore is a higher probability for retrials in the distribution ramps and eventually for failing spin-ning at all. Check with customer, if Drain & Spin-cycle was selected or if a complete washing program was selected.

Foam creation:• If during ramp-up for spinning – intermediate spins or final spin – the pressure switch contact is closed (wash level L1) dueto water ring, foam or partly blocked outlet system (foreign objects, wrong assembly of internal or external hoses, etc.) thefoam routine is started.• If during ramp-up the wash level L1 is detected, the motor stops and the drain pump runs for 30 sec. When reaching levelL0 within 30sec., the ramp-up is repeated. Depending on the model, this can happen up to 3 or up to 5 times.

If foam creation is the cause, then give an advice to the customer to use detergent acc. to the dosing recommendationgiven by the detergent supplier. On machines with serial number 341020... or 411020...and lower reprogramme the controlboard by ESAM with the latest update.

Frequency variation:• Instable mains frequency can have negative impact on unbalance detection. If the frequency variation is limited to a shortperiod, it will lead to additional retrials for distribution. In case of “permanent” frequency variation, it can lead to no spinningafter number of retrials is expired.

If a frequency variation is the cause of the problem, then exchange the control board by the service kits mentioned inthe table below. According to SPC the kits will be available from week 50/2010 onwards.

Each service kit is containing a new basic WAVE control board (CCU) that needs to be programmed by ESAM (with newSKU), new door lock and wiring between door lock and CCU.When the appliance is equipped with the new parts it has got the new revision state. That means the 12NC of the machinehas to be changed to the new 12NC code according to the table below by the service technician on each sticker of theappliance.One sticker is placed on the inner side of the door and one sticker on the rear panel of the appliance.

Note: A limited number of kits with programmed WAVE boards is shown on the last page.

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Service Bulletin 4812 712 40347

AUTHOR: Ronny SchurichtLast Update: 11/10/10VERSION: 1.0TITLE: drum lifterSUBJECT: Since week 32/2010 are drum lifter with improved fixation feet as spare parts available. (Since week 31/2010 inproduction).Old and new codes are standardized. If the old code is ordered the new one will be deliverd automatically.

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Service Bulletin 4812 712 40317

AUTHOR: Ronny SchurrichtLast Update: 07/01/09VERSION: 1.0TITLE: Heating Element alternative solution.SUBJECT: In special conditions it can occur that the heating element after a short period gets broken caused by very hardwater (limestone) or variations in power supply.

REMEDIAL ACTION

If the heating element gets broken under mentioned conditions we recommend using the alternative heating element that isnickel treated and usable for power supply up to 240V.

According to SPC 600 pieces will be on stock from week 52 onwards.

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Service Bulletin 4812 712 40320

AUTHOR: Ronny SchurichtLast Update: 03/31/09VERSION: 1.0TITLE: rotary program selector DominoSUBJECT: In some washing machines with Domino control unit and rotary program selector it was detected, that turningof program selector is too hard, program selection not possible or program indication is different from selected program.Related machines are of production week 10 and 11 2009.

REMEDIAL ACTION

If such a failure occurs on machines of mentioned production period, the rotary program selector has got a mechanicaldefect. The related control units are supplied by Bitron with production week 09 and 10 2009. They have to be exchangedaccording to the spare part list in the related Service Info.

How to identify the related control units:

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Service Bulletin 4812 712 40348

AUTHOR: Ronny SchurichtLast Update: 05/16/11VERSION: 1.0TITLE: F23 appears, but pressure switch is ok.SUBJECT: The customer claims the failure indication F23.

REMEDIAL ACTION

Pressure switch FailureThis failure code can be also generated by a defect heater or a defect drain pump or bad harness connections to heater ordrain pump.To exclude the drain pump and the heater as root cause, please check:1. Check if the drain pump is running and check for foreign objects in the filter (see F03)2. Inverse the mains plug polarity (by turning the mains plug or by changing polarity of single connectors of the power cordon the RFI Filter => ATTENTION: unplug appliance from mains before touching the single connectors!!!)If with inversed polarity failure code remains F23, continue with checks for Pressure switch. If with inversed polarity failurecode changes to F12, check for Heater failure F12.

Pressure switch failure:If the CCU can not properly read the OPEN or CLOSED status of the pressure switch contacts or if the CCU detects duringthe wash cycle that the pressure switch contact for the wash level L1 (11-14) and the pressure switch contact for level"empty drum L0"(11-12) are CLOSED or OPEN simultanously for 10 sec., this failure will be displayed.

Potential Causes• Check the wiring connections between the pressure switch and the CCU (2 connectors on pressure switch and 2 connec-tors on CCU)• Check for proper operation of the pressure switch contacts (without water: 11-14 open, 11-12 closed, with water: 11-14closed, 11-12 open).Check the electrical resistance of the pressure switch for open and closed contacts without and with water.• Start the Service program. If the problem persists the Error Code F23 will be displayed.• If no issue found, check other points from hydraulic system like blocked air trap or blocked pressure switch hose (seefailure F01 and F03)

If these actions do not solve the issue and all parts like pressure switch and heating element are working correctly, thenexchange the control board by the new version indicated in the table below.

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Service Bulletin 4812 712 40327

AUTHOR: Ronny SchurichtLast Update: 01/21/10VERSION: 1.0TITLE: "F08"at end of cycle and "clean filter"indicationSUBJECT: A new software for the controlboards mentioned below has been released. The new software includes a modifi-cation of F08 identification and an improvement of the pump cycle in order to avoid "long drain"and "clean filter"indications,caused by ecoball sticking.

REMEDIAL ACTION

"F 08": If that failure indication appears at the end of a wash cycle and all parts like heating element and wiring are ok, thenreplace the original control board by the new one and program the board by SAM.

"clean filter": If this indication appears, but the pump filter and the drain hoses are empty, not kinked and well mountedand it is sure, that the indication is related to ecoball sticking in the drain hose (tub-pump) even it is already replaced bythe new version (SB 481271240326), then replace the original control board by the new one and program the board by SAM.

Only the mentioned basic control boards are available with the new software!

Please use the new control boards as spare part only in case of the above described behaviours. For any other rea-son, please use the control boards according to Service Info.The control boards will be substituted by the new versions step by step in respect of the production capacity of the supplier.It’s planned to introduce the new control boards in production completely until week39 2009.

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Service Bulletin 4812 712 40313

AUTHOR: Juergen ReinhardtLast Update: 11/17/09VERSION: 1.0TITLE: F06 randomly displayed in Domino controls

CAUSE

Sensible failure detection in drive system for safety reasons

REMEDIAL ACTION

Please check the following points:

Load:

Was there bulky load in the drum or was the machine overloaded ?

Drive system:

Please check the tacho generator (resistance and cable).

Please guarantee a proper and tight seat of the belt on drive shaft and pulley.

Please check the electrical connections between controls and motor.

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Service Bulletin 4812 712 40330

AUTHOR: Ronny SchurichtLast Update: 01/21/10VERSION: 1.0TITLE: no water inlet, cable connection to valve brokenSUBJECT: In rare cases the wiring between control board and valve gets broken directly at the connector of the valve.Reason is a too strong fixation of the water inlet hose, done with a pliers. Result is that the valve gets out of its position andbrakes the cable connection. In addition can be created a short circuit on the control board.

REMEDIAL ACTION

Check the control board for short circuit. If necessary exchange the valve. Fixate the valve in the correct position with afixation screw. Exchange the harness between control board and valve. Check and If necessary exchange the inlet hosesbetween valve and dispenser.

harness (CCU-valve): 4801 111 00724fixation screw: 4812 023 08092hose (valve-disp.): 4812 530 29405

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Service Bulletin 4812 712 40314

AUTHOR: Ronny SchurrichtLast Update: 07/01/09VERSION: 2.0TITLE: Soap dispenser leaking between box and distribution plate.

REMEDIAL ACTION

We have some claims about soap dispenser leaking at the connection between dispenser box and distribution plate. Werecommend exchanging the soap dispenser in the appliance by the new one. The mentioned dispenser has got an improveddistribution plate. Implementation date in production was in week 45 2008. Please keep us informed if you find leakageissues in machines produced after this week.

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Service Bulletin 4812 712 40305

AUTHOR: Ronny SchurrichtLast Update: 06/16/08VERSION: 2.0TITLE: Over foaming when washing with liquid detergent.SUBJECT: There are some cases in the field of over foaming and detergent coming out of soap dispenser area duringfilling phase. This can occur when there is liquid detergent used.

CAUSE

When the water inlet has got a high pressure and splashes to the liquid detergent in the dispenser box, this creates muchmore foam than the inlet system and especially the separator is designed for.

REMEDIAL ACTION

In case of over foaming at the customer:The correct assembly of inlet hose between detergent box and tub has to be checked.If it’s correct, the separator needs to be replaced by a modified one, that has got a wider slot (expanded from I=1mm to I=2.5mm) in the middle in order to increase the flow rate and avoid over foaming.New part SC: 4812 418 89066 (same code like old one. Stock has been exchanged).

From week 27/2008 onwards in production the modified separator is included.

REMEDIAL ACTION

If after exchanging the separator still over foaming occurs, it’s possible to order a flow rate limiter set 4801 310 00098containing of a flow rate limiter and a sieve.

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According SPC the kit is available from week 14/2009 onwards.

Text

It has to be installed in the inlet valve. The original flow rate limiter (red, 8l/min)) has to be removed. Then the new one(yellow, 5.5l/min) has to be mounted together with the new sieve. Original sieve could be too long and destroy the limiterwhen fixing the inlet hose. The set can only be used if the water inlet pressure is higher than 4 bar, otherwise there is a riskto create a failure indication of too less water inlet.

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