Jamie Notter@jamienotter

Maddie Grant@maddiegrant

http://bit.ly/millennial-book

POLL 1:What generation are you?

1. Millennial (born 1982-2004)

2. Generation X (born 1961-1981)

3. Baby Boomer (born 1943-1960)

4. Silent Generation (born 1925-1942)

@jamienotter

the perfect storm

@maddiegrant

@jamienotter

the perfect storm

socialinternet

@maddiegrant

@jamienotter

the perfect storm

decline of traditional

management

@maddiegrant

@jamienotter

the perfect storm

millennials

@maddiegrant

@jamienotter

the perfect stormmillennials

@maddiegrant

social internet(we can do this

ourselves)abundance

(raise the bar)

diversity(expect mash-

ups)

Elevated status of children

(blurred lines)

@jamienotter

but then…

@maddiegrant

POLL 2:Why does it matter that the Millennials are taking over?

1. Generational conflict in the workplace

2. Trouble attracting younger people as staff or volunteers

3. We are not keeping up with the pace of change

4. Struggle with engagement (both customers/members

and employees)

5. All of the above

@jamienotter

research

strongculture

millennialapproach

@maddiegrant

@jamienotter

research

strongculture

millennialapproach4

@maddiegrant

@jamienotter

digital

@maddiegrant

@jamienotter

digital

@maddiegrant

We're working towards a culture of continual process improvement, which gives us ample opportunity to work on customer feedback and communication technology advances.

- Millennial, b. 1983

@jamienotter

digital

@maddiegrant

This place cares more about us, so we should care more about this place.

-employee, American Society for Surgery of the Hand

@jamienotter

clear

@maddiegrant

@jamienotter

clear

@maddiegrant

“The workers are kept in the dark about what is said about the company externally and how they get clients in. We don’t know if they are over-promising our capabilities and capacity for work. I don’t think my company even

realizes that transparency is even changing.” - Millennial, b. 1990

@jamienotter

clear

@maddiegrant

“This system requires no managers and no boring project status meetings. It doesn’t even require email.”

-project management system at Menlo Innovations

@jamienotter

fluid

@maddiegrant

@jamienotter

fluid

@maddiegrant

I do not feel like the top-down approach will be an effective strategy moving forward…. Our generation is different and we want to feel like we have a voice at the organization we work for.

-Millennial, b. 1989

@jamienotter

fluid

@maddiegrant

“There are no lines we can’t cross in terms of creativity and what we can do for our residents.”

-employee, Quality Living, Inc.

@jamienotter

fast

@maddiegrant

@jamienotter

fast

@maddiegrant

They are very stuck in their ways and promote individuals who want to keep it slow. New, young workers come in with fresh ideas and perspectives, but the older folks just keep it the “way that it is”

and resist trying new things.

-Millennial, b. 1983

@jamienotter

fast

@maddiegrant

“Every contact is an opportunity to establish or to strengthen a relationship.”

-employee, Happy State Bank.

POLL 3:How ready are you to

deal with culture?

1. We’re clear about our culture and actively maintain it

2. Our culture is strong, but we’re so busy it’s not top of mind

3. Our culture doesn’t get in the way

4. Culture gets lip service, but otherwise it’s ignored

5. Our culture is a joke

@jamienotter @maddiegrant

Our Gift to YouFirst chapter of our book! http://bit.ly/WMTO-

sample (URL is case sensitive)

BONUS: Download the first chapter and be entered to win a complimentary copy of When Millennials Take Over.

www.culturethatworks.netjamie@culturethatworks.netmaddie@culturethatworks.net

http://bit.ly/millennial-book

image credits

http://www.flickr.com/photos/83555001@N00/4060601264

https://www.flickr.com/photos/jasonahowie/7910370882

https://www.flickr.com/photos/chrisspurgeon/287136152

https://www.flickr.com/photos/jonnygoldstein/2434417624

https://www.flickr.com/photos/br1dotcom/4736429879

https://www.flickr.com/photos/davegray/5429335705

https://www.flickr.com/photos/lungcookie/7491673

https://www.flickr.com/photos/whileseated/103193233

https://www.flickr.com/photos/lunarlogicpolska/6498449465

https://www.flickr.com/photos/gsfc/9128829908

https://www.flickr.com/photos/wendybrolga/2234794399