1. SAP CRYSTAL SOLUTIONS WHATS NEW IN 2011SAP Crystal Solutions

2. CONTENT 4 Whats New in SAP Crystal 8 Semantic Layer Server 2011 8 Simplified Deployment for Lower 4 Guided Data Exploration Cost of Ownership 5 Engaging User Experience 8 Software Development Kit 5 Common Query Panel Across Enhancements All Client Tools 5 Integrate Hierarchical Data into 9 Whats New in SAP Crystal Your Universe Reports 2011 5 Report Design Optimized for Universe Access 10 Whats New in Dashboards 6 Simplified Data Access and Visualizations 6 Smart Guidelines 10 Find Out More 6 Multilingual Support 7 OLAP and Relational Data Access 7 Usage Recommendations and Road Map 7 Viewing FeaturesOverviewSAP Crystal solutions offer an open, self-serve approach to entry-level businessintelligence that enables business users to explore, view, report, visualize, andmanage actionable information in a secure environment.SAP Crystal solutions include SAP Crystal Server software, designed for dataexploration, report viewing, dashboard viewing, management, and delivery;the SAP Crystal Reports family of offerings, designed for presentation-qualityreporting; SAP Crystal Interactive Analysis software, for performing ad hoc queryand analysis; SAP Crystal Dashboard Design software, for building interactivedepartmental dashboards; and SAP Crystal Presentation Design software, forcreating interactive data presentations from spreadsheets.

3. WHATS NEW IN SAP CRYSTAL SERVER 2011GET FAST, SELF-SERVE ANSWERS TO BUSINESSQUESTIONSSAP Crystal Server software has a newname and a new approach to the man-agement and sharing of your businessinformation. SAP Crystal Server 2011is the next generation of SAP CrystalReports Server 2008 and it is nowfaster, easier to use, and more compre-hensive than ever before.Heres a snapshot of key new featuresand benefits in SAP Crystal Server: Self-serve access to relevant infor- mation. Get immediate answers to your business questions with the newly included SAP BusinessObjects Explorer software, which combines simple keyword searches with intui- tive data exploration functionality. Google-style search. Find the most relevant business information instantly, with search results automatically ranked Figure 1: Intuitive Data Exploration, Powered by SAP BusinessObjects Explorer to help narrow the areas of interest. Guided data exploration. Get fact- Multilingual reports and dashboards. across your organization can search based answers to spontaneous ques- One report or dashboard can support and explore business data intuitively, tions without needing to rely on IT for multiple languages and manage without help from IT, so they can find assistance. translated text. immediate answers to their business Updated user interface with unified Simplified deployment. The software questions. look and feel. Common user interface includes new 64-bit server support, elements make it easier to transition system diagnosis monitoring, and life- As shown in Figure 1, with SAP between tools. cycle management to help promote BusinessObjects Explorer, you can Simplified access to data. The uni- objects between servers. search, filter, and reorder values with- verse component (semantic layer) of out needing to know the underlying SAP BusinessObjects software is Guided Data Exploration databases or data models. Then, now included in SAP Crystal Server you can share your insights simply to deliver faster, easier data access SAP Crystal Server 2011 includes SAP by exporting, bookmarking, or sending and a single, simplified view of your BusinessObjects Explorer software for e-mail. business data. guided data exploration.* Now, people* Support for SAP BusinessObjects Explorer is only available with named user licenses of SAP Crystal Server.4

4. Engaging User ExperienceThe user interface for SAP CrystalServer software has been redesignedfor a clean, unified look and feel. Wedesigned the user interface so that youcan more easily transition between SAPCrystal Server and SAP BusinessObjectsExplorer, leveraging the common userinterface elements in both tools. SeeFigure 2.Common Query Panel AcrossAll Client ToolsA common query panel makes it easierto access data through the universesemantic layer, whether youre design- Figure 2: Redesigned User Interface That Simplifies Switching Between Applicationsing a report, designing a dashboard,or exploring data. Report Design Optimized for The user interface for SAPIntegrate Hierarchical Data into Universe AccessYour Universe Crystal Server software SAP Crystal Server software includes has been redesigned forUnlike other solutions that require sep- a new report design tool that is opti-arate tools to access online analytical mized for use with universes. This tool a clean, unified look andprocessing (OLAP) and relational data, is included with SAP Crystal Serverthe universe component enables access at no additional charge. However, for feel. We designed the userto both data sources, without flattening installation and activation, the tool re- interface so that you canthe OLAP hierarchy and losing its struc- quires an SAP Crystal Reports 2011ture. Relational data can also be pre- key code. more easily transition be-sented hierarchically. tween SAP Crystal Server and SAP BusinessObjects Explorer, leveraging the common user interface elements in both tools. 5

5. Simplified Data Access Figure 3: Query Panel in SAP Crystal ServerSAP Crystal Server simplifies data ac-cess by leveraging universes built withthe new report design tool. You canuse the query panel to build queriesagainst the universe (see Figure 3).Smart GuidelinesThe new report design tool in SAPCrystal Server includes UI innovationssuch as smart guidelines. These savetime by allowing columns to be movedand resized as one element, while auto-matically adjusting adjacent columns(see Figure 4).Multilingual Support Figure 4: Time-Saving UI Innovations inThe report design tool in SAP Crystal SAP Crystal ServerServer provides new translation man- Smart Guidelinesager support. A single report can sup-port multiple languages and integratewith the tool for managing translatedtext.6

6. OLAP and Relational Data AccessWith the new report design tool inSAP Crystal Server, you can accessdata from both OLAP and relationaldata sources (see Figure 5).Usage Recommendations andRoad MapBoth SAP Crystal Reports 2011 soft-ware and the new report design toolcan be used with SAP Crystal Server2011 software. SAP Crystal Server2011 includes dual runtime enginesso that each type of report can coexistside-by-side.If you need to create and modify reportsbased on the universe semantic layer,we recommend you use the reportdesign tool in SAP Crystal Server.A license of SAP Crystal Reports 2011 Figure 5: Support for OLAP and Relational Data Sourcesis required to activate this tool. If youneed to create and modify reports that format (RPTR) and the new Microsoft SAP Crystal Server supportsrequire access to Open Database Con- Excel 2007 spreadsheet format (XLSX)nectivity (ODBC) or other direct data export feature. This feature lets you all new features within SAPsources, we recommend you use SAP export large amounts of data to a single Crystal Reports 2011, includ-Crystal Reports 2011. SAP plans to Microsoft Excel worksheet withoutadd direct-to-data access to the report spanning multiple worksheets. ing the new RPTR and thedesign tool in a future release. new XLSX export feature.Viewing Features This feature lets you export large amounts of data to aSAP Crystal Server supports all newfeatures within SAP Crystal Reports single Microsoft Excel work-2011, including the new read-only report sheet without spanning multiple worksheets. 7

7. Semantic LayerYou can combine both online analyticalprocessing (OLAP) and relational datasources into a single, unified semanticlayer. This allows you to present rela-tional data in a hierarchical view, withaccess to hierarchical OLAP data aswell. The new information design tool,shown in Figure 6, enables you to authoruniverses that bring together multipledata sources, as well as access bothhierarchical and relational data in thesame universe.Universes can be consumed in allsupported clients including the reportdesign tool in SAP Crystal Server; Figure 6: Joining Multiple Data Sources Across a Universe with the Information Design ToolSAP BusinessObjects Explorer soft-ware; SAP BusinessObjects Live control for smoother team develop- Software Development KitOffice software; and the SAP Crystal ment. SAP Crystal Server 2011 also EnhancementsDashboard Design solution, depart- offers an easier upgrade with a newmental edition. upgrade tool that combines the import The software development kit (SDK) wizard and database migration tools; for SAP Crystal Server has been en-SAP Crystal Server 2011 also sup- direct upgrade from Crystal Reports hanced in the following areas: alerting,ports existing business views. Server XI R2 SP2 or later, and from data security, role-based authentication, Crystal Reports Server 2008; and a auditing, and business intelligence archiveSimplified Deployment for Lower choice of a complete or incremental resource (BIAR) files.Cost of Ownership upgrade.SAP Crystal Server includes new64-bit server support and lifecyclemanagement functionality to help SAP Crystal solutions offer an open, self-serveyou synchronize development, test,and production servers. New compre- approach to entry-level business intelligence thathensive system diagnosis and monitor- enables business users to explore, view, report,ing allow you to capture runtime andhistorical metrics of SAP Crystal Server visualize, and manage actionable information in aservices and applications for reporting secure environment.and notification. A new auditing dash-board enables central administration,and versioning controls keep configura-tion and other key files under revision8

8. WHATS NEW IN SAP CRYSTAL REPORTS 2011EXTENDED EXPORT AND PLATFORM SUPPORTThe SAP Crystal Reports family ofofferings enables rich formatting ofbroad, transactional-level data. Thisallows users to address virtually anyinformation consumption requirement from simple columnar or table reportlayouts to specialized governmentforms.Heres a snapshot of the key new fea-tures in SAP Crystal Reports: Expanded support for Microsoft Excel. XLSX export takes full advan- tage of the new Microsoft Excel file format. It allows more data to be exported to a single worksheet, with- out spanning multiple worksheets. Read-only reports. The new RPTR format provides a read-only RPT export option, giving you the confi- dence that end users wont be able to modify reports. Reports in RPTR The SAP Crystal Reports family of offerings enables rich format cannot be opened by any SAP formatting of broad, transactional-level data. This allows Crystal Reports design tool. This read-only feature is particularly valu- users to address virtually any information consumption able for independent software ven- requirement from simple columnar or table report layouts dors wishing to secure reports that will be redistributed in applications. to specialized government forms. Read-only report viewing. Reports in the read-only RPTR format can be viewed in the runtime engines in SAP Crystal Reports, version for Visual Studio 2010, and in the latest versions of SAP Crystal Server and SAP Crystal Reports viewer. Microsoft Windows 7 compatible. SAP Crystal Reports 2011 is certi- fied as compatible with Microsoft Windows 7. Languages. We now support 22 lan- guages, including Danish, Hungarian, Slovakian, and Turkish. 9

9. WHATS NEW IN DASHBOARDS ANDVISUALIZATIONSENHANCED MULTILINGUAL SUPPORT ANDDATA ACCESSSAP Crystal solutions include dashboardand visualization software formerlyknown as the Xcelsius family of prod-ucts that provides consolidated viewsof key metrics, so you can answer yourbusiness questions more easily. Thelatest version of SAP Crystal DashboardDesign software enables business usersof different skill levels to quickly trans-form complex data into sophisticateddashboards and visualizations. Addition-ally, the latest version of SAP CrystalPresentation Design software empowersyour business users to turn MicrosoftExcel data into professional-lookingpresentations through an intuitive point-and-click interface.Heres a snapshot of the key new fea-tures in the latest versions of SAPCrystal Dashboard Design and SAPCrystal Presentation Design software: SAP Crystal Dashboard Design software enables Translation manager support. A single report can support multiple languages, business users of different skill levels to quickly trans- and it can integrate with the translation form complex data into sophisticated dashboards and manager tool to manage translated text. visualizations. SAP Crystal Presentation Design soft- Regional date formatting. There is ware empowers your business users to turn Microsoft improved regional date formatting functionality. Date, time, and number Excel data into professional-looking presentations formats adjust to match the end users through an intuitive point-and-click interface. preferred viewing locales. Platform support. The software sup- ports Microsoft Office 2010 (32-bit). ues can be mapped directly to charts Find Out More Languages. We now support 22 and selectors, and theres no need languages, including Thai, Czech, to store data in an intermediate To learn more about SAP Crystal solu- Hungarian, Slovakian, and Turkish. spreadsheet.* tions, please visit us on the Web at Direct binding to data when using a Integration with lifecycle manage- www.sap.com/sapcrystal. universe query. The new query panel ment tools. When used with SAP enables direct data access through Crystal Server 2011, you benefit a universe when used with SAP from integration with the lifecycle Crystal Server 2011; no additional management tools; dedicated cach- Web services are required. Data val- ing and processing servers help to ensure fast data access.** This feature is available in SAP Crystal Dashboard Design only.10

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11. 50 105 111 (11/05)2011 SAP AG. All rights reserved.SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign,SAP BusinessObjects Explorer, StreamWork, and other SAP productsand services mentioned herein as well as their respective logos aretrademarks or registered trademarks of SAP AG in Germany andother countries.Business Objects and the Business Objects logo, BusinessObjects,Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, andother Business Objects products and services mentioned herein as wellas their respective logos are trademarks or registered trademarks ofBusiness Objects Software Ltd. Business Objects is an SAP company.Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere,and other Sybase products and services mentioned herein as wellas their respective logos are trademarks or registered trademarks ofSybase, Inc. Sybase is an SAP company.All other product and service names mentioned are the trademarksof their respective companies. Data contained in this document servesinformational purposes only. National product specications may vary.These materials are subject to change without notice. These materialsare provided by SAP AG and its aliated companies (SAP Group)for informational purposes only, without representation or warranty ofany kind, and SAP Group shall not be liable for errors or omissions withrespect to the materials. The only warranties for SAP Group productsand services are those that are set forth in the express warrantystatements accompanying such products and services, if any. Nothingherein should be construed as constituting an additional warranty. www.sap.com /contactsap