What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast...

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What’s On The Menu For The Future? A slice into Foodservice trends & how we should prepare for tomorrow’s consumers’ appetite

Transcript of What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast...

Page 1: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

What’s On The Menu

For The Future?

A slice into

Foodservice trends &

how we should

prepare for tomorrow’s

consumers’ appetite

Page 2: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Please

Welcome

Today’s

Expert Panel

Provide insights,

key take-ways &

answer your

questions

Kristin Yerecic Jeff Tant

Jacquelyn Chi

Page 3: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Thank You!

• Sponsors

• Foodservice

Board

• David & All

SEPC Staff

Please silence your

cell phones

Page 4: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Workshop Flow

• Local Grown

• Sustainable

• Clean

Trends Impacting The Future Of Foodservice

Supply Side

Jeff

• Expert Panel Discussion

• QA

• Wrap-up & Key Take-aways

• Additional Trends

• Millennials

Consumer Side

Kristin

Jacquelyn

Page 5: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Local

Sourced

Page 6: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Local Sourced

• Local sourced; not just local

grown

• Desire for fresh, natural

ingredients

• Supporting local community

& smaller companies

• Sustainability

Permanent part of the

supply channel

What’s Driving Local Sourcing?

Page 7: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Who is really driving

and promoting local

sourced beyond the

local producers?

• State and County

primarily, with local

cities as well

• Retail chains

• Local media

• Local, independent

restaurants

Page 8: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Local Sourced

• Retailers supporting local or

regional “Gathering or pooling

hubs”

• Foodservice distributors

developing programs to help

local suppliers meet their specs

• National marketers step in to

work with local supplies & market

under their national brand

What about logistics; getting the products to market?

Page 9: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Local Sourced

• This is a complicated issue

• Buyers are trying to work

with local suppliers to bring

them up to specs

• National marketers bringing

food safety programs &

support to local growers

What about those problematic food safety programs/costs?

Page 10: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Local Sourced

• How large is the range of local

grown products?

• Can distributors carry products that

are only available for limited

windows of time?

• How are chain restaurants

participating in local grown?

• Are there carton ID programs?

• Sales staff training to better sell

local grown products/programs?

Some Key Questions For Our 1st Panelist

Page 11: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Jeff Tant

• Married

• Children & Grandchildren

• PFG; Corp Produce Director

• Builds/sources local grown

• 15 years Foodservice BL

• 15 years retail chain

I’d Like To Welcome Our 1st Panelist

Page 12: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Sustainable

& Clean

Page 13: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Sustainability

• For the consumer, it’s an

emotional issue. The consumer

has a general sense of what it

means

‒ Good for the earth

‒ Reducing materials, energy, etc.

‒ Reductions in non-bio-degradable

materials; recycling, etc.

‒ Made & consumed closer to home

What is sustainability?

Page 14: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Sustainability

• Retail chains, FS distributors, &

chain restaurants - it’s a formal

strategy & plan

‒ Have, or are finalizing sustainability

strategies

‒ Requiring suppliers to begin to meet

sustainability goals & standards

‒ Marketing their sustainability story to

their customers (who are driving it)

‒ Incorporating social media into their

communications plan

What is sustainability?

We will return to sustainability after we talk about Millennials

Page 15: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Clean Label

What is clean label?

• Natural is to vague (FDA)

• Driven by a general distrust of

processed foods

• Transparency in use of

wholesome ingredients

• A lack of artificial ingredients

• Lack of common allergens

• Instead of natural; free from,

gluten free, minimally

processed, simple, organic, etc.

• Clean label is here to stay, it is

evolving

Page 16: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Additonial Trends & Key Questions?

Retail success of adding Foodservice venues in grocery stores

What’s the next evolution of retail

bricks & mortar stores

How will Amazon’s purchase of

Whole Foods impact the traditional

retail grocery segment

What role will private home

delivery services play

(UberRush home delivery)

Additional Market Trends

Page 17: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

How Are The

Millennials

Impacting

Foodservice?

Our intent is not to

throw all Millennials

into the same bucket

Page 18: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Defining Millennials (Who can tell me what years they were born between)

Page 19: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Most racially diverse

generation

43% are non-white

Desire ethnic &

unique foods

Want fast-fine or

fast casual

Page 20: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Understanding

Millennials

• Less Disposable

Income

• Health Is Important

• Technology Driven

• Unique & Fun

Experiences

Page 21: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Why Millennials Are Key

Largest Segment Of U.S. Population In History

Page 22: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

The First Digital Natives

Born Into Technology; Highly Comfortable With

Technology & Prefer To Use Technology

Page 23: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Lower employment levels, college loans debt, and smaller incomes have

left younger Millennials with less money than previous generations

Mean income for 15–24 year olds as a % of total population

Less Money To Spend

Page 24: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Snug in the nest... A growing number of Millennials are choosing to live at home with

their parents.

Page 25: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

In No Hurry To Get Married

Page 26: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Health & Wellness Are Important

More Disposable Income Spent On Fitness & Healthy Eating

Page 27: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Many Of Today’s

Traditional Types

Of Restaurants

May Not Survive

The Millennials

Impact

Page 28: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Patronize

Restaurants That:

Sustainable

Ethical

Environment friendly

Donating a portion of sales to

good causes (local & national)

Humane food supply

Locally grown

Organic ingredients, as well as

such products as eggs from

cage-free hens, antibiotic-free,

hormone-free meat and poultry,

grass-fed meat & clean labels

Page 29: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

• Casual environment. Order at the

counter, food is brought to you

• On trend good food that’s not expensive

• Customized food made to order

• Not too pricy; pasta bowls from $10.

$17 braised beef dishes

67% millennials eat at fast casual/fast

fine restaurants at least once a week

Love for organic, celebrity chefs, micro-

brews will make or break the future of

restaurants

“Fast-Fine” Restaurant

Built For Millennials

Page 30: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Attracted To

Novelty & Diversity

New menu ideas

Innovative design,

graphics, images

Group seating patterns

(4-6 people but

cozy/intimate)

Free samples of recent

& imminent additions to

restaurants’ menus

Page 31: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Millennials view dining

out as a social event

(chance to connect)

Prefer menu choices &

lower price points

Favor fast fine & fast

casual, deli food & pizza

restaurants

Millennials can be moving

targets. They develop brand

attractions and support

reward and loyalty

programs, but can change

with their circumstances

Page 32: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Bowl Meals, Sharing &

Customization

Huge Millennial Menu Trends

Page 33: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Assembly line featuring

25 enchilada filling &

topping options

The concept embodies

how post-recession

America dines out:

fast-casual and aimed at

Millennials

Gadzooks Enchiladas & Soup Concept

is thriving in Phoenix, AZ

Page 34: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Why must great food only be

available in traditional bricks-

and-mortar restaurants?

Food trucks, which moved

quality, unique food options to

nearly anywhere—parks and

beaches, parking lots and side

streets.

Pop-up restaurants,

underground dining clubs and

food halls are redefining

foodservice

Combination of a grocery store

and restaurant — is the next

stage of this evolution, to which

Millennials are flocking in

droves

Page 35: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Can Anyone Think Of A TV Commercial Or Ad Targeted At Millennials

• “What’s wrong… can’t live stream your lobster roll?”

• “Hey… I can’t process payments on my phone!”

Page 36: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Digital Integration.

Patronize Restaurants:

Online menu ordering easily

viewed from smart phones

Online restaurant reviews,

check prices before deciding

to dine there

Social media with up-to-date

menu items, promotions and

social causes.

Submitting pictures of their

favorite dish in order to

receive a discount on their

next meal.

Page 37: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Importance Of Technology & Social Media

Increase Your Profits Using Fresh Produce

Page 38: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

What’s The Importance/Implication Of This Photo

(for your customers)

Page 39: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

The Impact Of Millennials

Key Take-Aways

• Millennials are key to Foodservice success

• Prefer Fast Fine, smaller

footprint restaurants; $10 - $18

• Stand at a counter & customize

their order

• Ethnic, bowls, sharable, &

something different on the menu

• Technology integration is very important

Page 40: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Kristin Yerecic

• 25 years old

• 1 of 7 kids - all Millennials

• Engaged to be married

• Company- Yerecic Label

• Self-designated foodie

“View life differently than

previous generations due to

early experience with

technology & personalization.”

I’d Like To Welcome Our 2nd Panelist

Page 41: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Jacquelyn Chi

• CIA; Asso. Director for

programs & special projects

for the Strategic Initiatives

Group

• Launched in 2015, A+I aims

to advance culinary

excellence, health and

wellness, sustainability, and

cultures of innovation in

retail food service.

I’d Like To Welcome Our 3rd Panelist

Page 42: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,
Page 43: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Audience Q&A

Page 44: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Summary & Key Take Aways

• Jeff

• Jacquelyn

• Kristin

Page 45: What’s On The Menu - Southeast Produce Council · 2017-10-02 · 67% millennials eat at fast casual/fast fine restaurants at least once a week Love for organic, celebrity chefs,

Please Help Me

Thank Our Expert

Panel

&

Our Sponsors & The

Folks At The SEPC

Kristin Yerecic Jeff Tant

Jacquelyn Chi

In Closing