Ming Heraty / RLA-CE / 11.18.10 / Arlington Heights Memorial Library

What Your Readers WantWhat the eReaders can provide

One Month’s Statistics

October 2008 29 downloadsOctober 2009 85 downloads

October 2010 201 downloads

57% increase from 2009 to 2010

AHML resident cardholdersAny cardholder 12 years and upReservableTwo week checkout$1.00 a day fine

Who, What, and Where

eReader journey from Checkout to Shelves 48 hour eReader turn around Checking email accounts Recruiting staff

Managing eReaders

Kindles

18 Kindle 2s 1 Kindle DX 1 Reference Kindle

Arlington Heights Memorial Library eReader Program

Kindles

User agreements – no more Fiction/Nonfiction kindles – merged to one record Deal with large title lists for one record Ordering and administrative management easiest Excellent customer service

Notes on Kindle Program

Downloaded free ebooks – retained Downloaded book samples – removed Accidental losses of Home page Deregistered Kindles Physically broken Kindles 2 Kindles have had to be replaced in 16 months When batteries run out the Kindle will need to be

replaced

Kindle Troubleshooting

nooks

10 nooks 1 Reference nook

Arlington Heights Memorial Library eReader Program

nook Readers

Works with Overdrive – big plus! Ordering and administrative management can be

time consuming Needs to be in contact with its account – battery

issues Excellent customer service

Notes on nook Program

Management not as time consuming Nooks have been de-registered 3 nooks have had to be replaced since February – all

known issues

nookTroubleshooting

Sony Readers

10 Sony Readers (PRS 600 Touch) 1 Reference Sony Reader

Arlington Heights Memorial Library eReader Program

Sony Readers

Works with Overdrive – big plus! Ordering and administrative management can be

time consuming Managing very easy Excellent customer service

Notes on Sony Reader Program

PDF and ePub books don’t play nice w/Sony Reader Some complaints that the screen is blurry (touch

screen issue) Cleaning off notes/drawings very easy 1 Sony Reader had to be replaced since February

Sony Reader Troubleshooting

TrainingStaff assigned yearly goal to learn how to download eBooks and eAudiobooks

Classes for the public

Download Saturdays in January

All computers in our general computer area will have Overdrive

Color eReaders for children Suggest title for purchase

What’s Coming in 2011

The Future is Sharing

Currently nook users can share titles Kindle users will soon be able to share titles

6 Sony Readers can share an account 6 Kindles can share an account

Sharing Books Today

Share our titles with Patron Kindles and nooks

Share music from a library account Share movies from a library account

Sharing – A Better Library Model

mheraty@ahml.info