WHAT WILL YOU DISCOVER? - Lloyds Banking Group Talent · 07 discover what matters to you 08...

1

WHAT WILL YOU DISCOVER?Graduate Leadership Programmes and Internships

ABOUT US ABOUT OUR PROGRAMMES

CONTENTS 04 PLAY OUR CAREERS GAME05 DISCOVER WHO YOU ARE06 DISCOVER YOUR ICONS07 DISCOVER WHAT MATTERS TO YOU08 Strategy Ace – Meera’s story10 DISCOVER OUR PROGRAMMES: 10 Audit 10 Business Management & Customer Operations11 Commercial Banking – Clients & Markets11 Commercial Banking – Business Management12 Tech Marvel – Giulia’s story14 Commercial Banking – Mid Markets & SME 14 Consumer and Product Management 15 Digital Banking 15 Finance16 Relationship Champion – Shyam’s story18 HR 18 Insurance 19 IT Business Management19 Legal20 Solutions Pro – Nick’s story22 Retail Banking 22 Risk23 WHAT ARE YOUR PASSIONS? 24 People Maestro – Sakina’s story26 INCLUSION AND DIVERSITY 27 AWARD-WINNING DEVELOPMENT28 DISCOVER OUR INTERNSHIPS31 YOUR REWARD31 APPLY NOW

3

31%

31%of our senior jobs are held by women

320,000HRSOur total hours of voluntary work in 2015

£5Mraised for BBC Children in Need in 2015

of our graduates are promoted twice within five years

WE SERVE

30MILLION CUSTOMERS

250YRSof helping the people, businesses and communities of Britain

20%of the UK’s new business start-ups are supported by us

12M

Only 13% of our graduate applicants studied Accounting & Finance*

* Students who applied in 2015/16

13%

PEOPLE BANK ONLINE WITH US

OPEN TO ALL AGES

You’ve thrown yourself into life at university, exploring the things you’re interested in, good at and passionate about. Now discover where your strengths and your passions can take you in a career with us.

4

Different people suit different careers. Play our game to discover the kind of person you are – it can help you choose the right Graduate Leadership Programme or Internship for you. Each of our programmes lead to many career paths that inspire you to keep developing, as a person and as a professional.

PLAY OUR CAREERS GAME

DISCOVER WHO YOU ARE

4 5lloydsbankinggrouptalent.com

Business Management & Customer Operations Partner with teams across the business to turn strategy into operations that deliver great service for customers.

Commercial Banking – Clients & Markets Support clients with the right products and services to succeed in the global financial markets.

Commercial Banking – Mid Markets & SME Build the relationships that enable the UK’s most exciting entrepreneurs and businesses to succeed.

Insurance Make a difference by helping customers to protect what they have and to plan for their futures.

Retail Banking Deliver the best banking experiences for more than 30 million customers, in branch, online or by phone.

Relationship Champions enjoy connecting with people

and building relationships that have integrity.

Shyam Read his story on page 16

Audit Identify issues and help us to put in place robust controls that mitigate risks across the business.

Finance Be one of our numbers experts, turning complex figures into clear concepts that impact the business.

Legal Translate the finer details of financial business transactions into sound business solutions that influence change.

Risk Bring analysis, problem solving and strategy skills to make our business more robust, sustainable and successful.

Meera Read her story on page 08

Strategy Aces like to translate complexity into workable

solutions that they can explain simply and clearly.

Digital Banking Drive innovations that improve the banking experience for more than 12 million digital customers.

IT Business Management Make sure our technology infrastructure runs flawlessly for all our branches, businesses and customers.

Giulia Read her story on page 12

Tech Marvels aren’t necessarily techies – they just

love the way technology improves people’s lives.

Business Management & Customer Operations Partner with teams across the business to turn strategy into operations that deliver great service for customers.

Commercial Banking – Business Management Work with larger-sized organisations to deliver the products and services they need to stay competitive.

Consumer and Product Management Deliver game-changing products that make financial life easier for consumers and businesses.


Insurance Make a difference by helping customers to protect what they have and to plan for their futures.

Retail Banking Deliver the best banking experiences for more than 30 million customers, in branch, online or by phone.

Nick Read his story on page 20

Solutions Pros are passionate about finding better ways of doing things that work

for all parties.

HR Help attract, recruit, inspire and shape the way our people run our business, and engage with our customers.


Sakina Read her story on page 24

People Maestros embrace creative challenges

on the more human side of the business.

WHO ARE

YOU?

Discover who you are – play our game at discoverwhatmatters.co.uk

STRATEGYACE

TECHMARVEL

RELATIONSHIP CHAMPION

SOLUTIONSPRO

PEOPLEMAESTRO

DISCOVER YOUR ICONS

DISCOVER WHAT MATTERS TO YOU

Our passions and strengths make each one of us unique. We value this above all else and want you to develop as a person, both inside and outside work.

This is why we’ve created an environment where you can be yourself, provide great service to customers, keep discovering new opportunities, and develop the career that’s right for you – whatever your experience and background.

We’re interested in what makes you different, because it makes us different too. Whether you’re a music fan, a foodie, a people-person or a deep-thinking strategist – whatever shapes you will shape us to be the best bank for customers, right across the UK.

Think about who you are – your passions, your strengths, what matters to you, and what you want to discover in your life. Which icons represent you? Could you even add new ones to the list?

You’ll discover things through working at Lloyds Banking Group that may surprise you – like how you can shape your own career, move across teams and brands, and network with colleagues as diverse as the population, all committed to helping you and Britain prosper.

We take your development seriously, and we’re committed to supporting you in your career choices as you become a leader of the future.

All our 14 Graduate Leadership Programmes and 13 Internships embrace your passions, strengths and interests – and help you discover new ones – in a learning culture that fits around you.

Professional qualifications, masterclasses and mentoring from experienced business leaders will inspire you to develop as a person and as a professional, so that you can discover a career that matters to you.

HELPING BRITAIN PROSPER What matters to us? The potential to reach every family, business and community so that we can help Britain prosper. Helping Britain Prosper is our purpose, and we work hard to give back to communities through extensive fundraising, volunteering and charity work.

Giving back isn’t just a measure of our success. It’s fundamental to what we stand for, as an organisation and as an employer. See our Helping Britain Prosper Plan at lloydsbankinggroup.com

7lloydsbankinggrouptalent.com

JOB FAMILIES

PASSIONS

STRENGTHS

LOTS OF OPPORTUNITIESWe’re not just Lloyds Bank, the oldest of the UK’s big four banks – we’re also the Bank of Scotland, Halifax, Scottish Widows and a broad portfolio of other brands. This gives you many career choices as you keep moving, keep learning and keep developing.

CAREERS BEYOND BANKING There are more than 80,000 of us and we have very different jobs. We’re much more than a ‘bank full of bankers’, hiring graduates in everything from psychology to web design, English literature to engineering, chemistry to law.

BE YOURSELF AT WORK No one on this planet is the same as you, which is good for us and good for you. Just like the UK’s population, we’re made up of people with very diverse backgrounds and skills, so be yourself at work – it really matters.

EXPERT SUPPORTOur mentors know their stuff – they’re expertly trained to support you through your learning and development, helping you to discover what you’re good at and where you can best develop your skills next.

ROBUST DEVELOPMENTWe won’t be hiring you for your tea-making skills. Expect real and challenging work, with robust development that includes study for professional qualifications after graduating, along with expert on-the-job learning.

BEING A LEADER You’ll do a number of different jobs with us, developing new strengths and taking on new responsibilities – so you’ll start to learn why leadership matters to you, and discover the kind of leader you want to be.

6

8

STRATEGY ACE

MEERARISK

“I stick to the facts and I’m good with figures, plus I have a mind like a filing cabinet – maybe that comes from studying Law.

I’m also a big reader and movie fan, quick to pick up on storylines and details. My dad once gave me a novel about a woman who became leader of her country, and I remember thinking ‘I want to be like her’.

Thanks to my manager I’ve discovered I’m a people-person, and I’m using this insight to develop the leadership style that suits me. It means I can be myself and inspire others to think strategically too, like the woman in the book.

When I’m asked to assess the risks in a particular part of our business, I put my strategic hat on. I organise the data, spot trends in the accounts, reach a conclusion about the business, then work with others on strategies for making it stronger.

Right now I’m analysing the performance of the motor finance products we offer to car buyers through the big car dealerships. You could say I write the scripts for making businesses more successful – there’s a lot of people and action involved.”

Book lover

Movie buff

Data analyst

OrganiserWatch Meera’s storylloydsbankinggrouptalent.com/meera


AUDIT Discover how to control a FTSE 100 business

A consultative division to every business in the Group, we put in place the robust controls that mitigate risks. Audit can lead to broad career choices – Strategy Aces often do well in Audit.

A STEPPING STONE INTO LEADERSHIP Our three-year Graduate Leadership Programme has four placements – you learn how the Group functions as a whole and get insights into specific areas as you perform audits that test and improve our control frameworks.

This breadth makes Audit a great stepping stone into senior leadership. You do three placements in one or both of the audit teams shown below, and one placement outside of Audit (your final placement is in Audit).

• Functional Audit – understand how customer-facing teams work in frontline areas like Retail Banking and Products, Insurance, Commercial Banking and Digital.

• Risk Specialist Audit – get to know the back office functions that keep things running smoothly, areas like IT, HR, Finance, Credit Risk and Group Operations.

DEVELOP AND QUALIFYStudy for an ACCA accountancy qualification, with each qualification stage aligning to each placement, so you can readily apply what you learn in the classroom to what you do at work.

BUSINESS MANAGEMENT & CUSTOMER OPERATIONS Discover how our £multi-billion operation delivers for customers

Business Management & Customer Operations works across our other business areas to manage the flow of payments and turn strategy into operations that deliver the best experience for customers. We’re a good choice if you’re a Relationship Champion or a Solutions Pro.

GET A STRATEGIC OVERVIEWFind out what it means to deliver excellent customer experiences by moving through three, eight-month placements on our two-year Graduate Leadership Programme. We partner you with teams in anything from processes to property, sourcing to security, so that you get a well-rounded view of how the Group operates.

You learn how to inspire change, manage and influence people, analyse processes, design solutions and provide internal consultancy that leads to improvements for our customers. You could even get involved in cyber security, negotiating new commercial contracts, developing the performance of a customer service team, or supporting our trading and other activities.

DEVELOP AND QUALIFYReceive the support of experienced mentors and line managers on our award-winning development journey. They help you discover your strengths and how they can make you an effective leader for the future, while you study for a Chartered Banker professional qualification or similar.

DISCOVER OUR PROGRAMMES

LOCATIONSMultiple UK cities

COMMERCIAL BANKING – CLIENTS & MARKETS Discover how we support clients in the markets

We’re the part of Commercial Banking that provides financing and risk management products and solutions for global, multinational and national corporations and financial institutions, and for the public sector. Relationship Champions do well here.

GET TO KNOW THE MARKETSOn our two-year Graduate Leadership Programme you do four, six-month placements, all in London. Your first three are in risk, relationship management and products, the fourth is another relationship management or products placement – the choice is yours. You discover how these three areas function individually, and how they collaborate to deliver for clients.

We assign you to teams in Financial Institutions (FI), Capital Markets (CM), Financial Markets (FM), Global Corporates (GC) or Global Transaction Banking (GTB) so that your interest in the markets deepens and you become more adept at managing client and stakeholder relationships.

DEVELOP AND QUALIFYYour mentor and managers support your development. You’ll complete masterclasses and practical on-the-job training, and study for a professional qualification to become a member of the Association of Corporate Treasurers or a Chartered Financial Analyst.

By the end of your programme, you’ll know our market approach and the area you want to move forward in.

COMMERCIAL BANKING – BUSINESS MANAGEMENT Discover how we make Britain big for business

Our Commercial Banking division serves 91% of the FTSE 100 and 83% of the FTSE 250, and that’s not counting the 100,000 start-ups our MM & SME teams handle. This requires world-class business management – perfect for a Solutions Pro.

BE A LEADER OF THE FUTUREOur two-year Graduate Leadership Programme offers four, six-month placements in different UK cities. It’s a challenging and ever-changing business environment – and you can become a leader of the future as you influence the way we constantly improve our clients’ banking experience.

Every day is a new opportunity for you to develop your stakeholder management, analytical, presentation and client-facing skills. You could be delivering change projects, responding to cyber threats, assessing and mitigating risks, working closely with clients in our relationship management teams or contributing to the performance management of our division as a whole.

DEVELOP AND QUALIFYYour line managers and mentor support you in making more of your strengths, understanding your career choices and getting the most out of your working life.

You’ll study for an industry-recognised qualification such as Chartered Banker, APMP or Six Sigma. You’ll receive expert training, attend events on everything from leadership skills to product innovation, and network with senior leaders – all the time developing confidently as a person and as a professional.

LOCATIONLondon



Learn more about our development journey on page 27 and at lloydsbankinggrouptalent.com/development

12

DIGITAL BANKING “My life’s changing as fast as the digital world is. I’m constantly identifying new trends and exploring new ideas – pioneering, innovating, communicating.

Banks need to keep developing their technologies so that they can create the best digital experiences for their customers. It’s why I chose the digital sector for my career, even though I’m not a ‘techie’.

I actually studied Chinese and Politics at university and was a volunteer teacher in Shanghai for a year. So I’m naturally inquisitive about what’s going on in the world and passionate about the languages and tools that people use to communicate.

This is the reason the digital world excites me so much. It’s a communications revolution that’s helping everyone to bank in a more agile way – where they want, when they want and how they want. My programme gives me the freedom to drive this change by shaping my own projects, and the agility to mould my work schedule around my home life.

I’m discovering my strengths as a leader and communicator. At the moment I’m monitoring the way our customers behave in the digital space, especially on social media. I’m analysing the trends, and using my insights to lead customers into more engaging digital relationships with us.”

TECH MARVEL

GIULIA

Linguist

Foodie

Social media expert

Trend analystWatch Giulia’s storylloydsbankinggrouptalent.com/giulia


COMMERCIAL BANKING – MID MARKETS & SME Discover how to help shape Britain’s business landscape

Our Mid Markets (MM) & Small to Medium Sized Enterprises (SME) teams help the UK’s most exciting entrepreneurs to set up, grow and succeed. We’re an engaged and engaging part of Commercial Banking – Relationship Champions thrive here.

MAKE A NATIONAL IMPACT Our two-year Graduate Leadership Programme includes four placements in SME, MM, Products and Credit. It takes you to a number of UK cities as you learn how to build lasting relationships with clients, how to best support them from start-up to growth, and how to manage risk.

Importantly, you also get to know which financial products help which businesses in which circumstances, and why. In the process you get to know more about our SME and MM portfolios, and the differences between helping start-ups and more mature businesses, and this experience is likely to inform your final placement.

DEVELOP AND QUALIFYOn this programme you’ll study for Chartered Banker professional qualifications, develop relationship-building and analytical skills, and expand your product knowledge – with an experienced mentor to guide you.


FINANCEDiscover a flair for FTSE 100 finance

We’re the numbers experts, involved in almost every decision across every brand and business in our FTSE100 organisation. We turn complex figures into understandable concepts, and our work impacts everything from customer satisfaction to sales growth – a good career choice for Strategy Aces.

FIND OUT HOW BROAD FINANCE ISOur three-year Graduate Leadership Programme comprises three placements in Finance, and a fourth in the wider business. Working across different UK cities gives you breadth of experience, and exposes you to the diversity of our teams, as you explore a variety of areas from tax to statutory reporting, business partnering to development capital – depending on your plans and interests.

Each placement is designed to give you the tools and knowledge you need to drive key financial decisions that arise at the heart of an organisation. Think of the programme as your springboard into a broad and successful accountancy career, where you discover how we interact with and impact the whole Group.

DEVELOP AND QUALIFYDiscover what matters to you as you develop your strengths and interests through manager support, mentoring, masterclasses and practical on-the-job learning – at the right intensity and in the right combination – while you complete a professional qualification such as CIMA, ACA or ICAS.


DIGITAL BANKING Discover digital solutions that work for everyone

The UK’s largest provider of banking products, we’re serving 12 million digital customers every day and investing £1 billion in technology to keep us innovating and digitising. We recruit switched-on thinkers from all kinds of disciplines – Tech Marvels, Solutions Pros and People Maestros.

DRIVE THE BRAVE NEW WORLD Our two-year Graduate Leadership Programme includes three, eight-month placements around the UK. You could be working in digital operations, consumer digital or our commercial digital areas, driving new ideas in functions like product development, e-commerce and customer experience, or developing specialist skills in fraud and security, risk, change and operations.

With each choice you make, your understanding of digital banking deepens and you can even explore areas that few have explored yet. Digital banking is a brave new world – we welcome fresh thinking, every single day, as you embark on a career journey that could take you anywhere – including into creating roles that don’t even exist yet.

DEVELOP AND QUALIFYYour universal and tailored training covers everything from leadership and customer experience to engagement, communication and negotiation. You’ll complete a professional qualification, such as MIT FinTech, attend monthly masterclasses from senior stakeholders and study an entire digital curriculum that centres around digital innovation within financial services. It’s fast-paced and innovative – just like you.


CONSUMER AND PRODUCT MANAGEMENTDiscover how to bring great products and services to life

Deliver game-changing products – millions choose our car finance, credit cards and personal loans, and thousands of businesses use our vehicle leasing and management services, corporate credit cards and store card reader network services. We’re innovative and complex – just right for a Solutions Pro.

GET READY TO SHAPE THE FUTURELearn about our consumer payment solutions, consumer lending, motor finance and support functions. Gain important customer insights, specialist technical skills and leadership strengths on our two-year Graduate Leadership Programme, through three, eight-month placements in different UK cities:

• Customer facing – experience a customer service team, deliver value, develop relationships and manage stakeholders.

• Specialist – get to grips with risk, a change project, product or project management, or big customer data analysis; this technical placement tests you.

• Leadership – take a lead role, maybe as an executive assistant to a managing director, or running an operational team.

DEVELOP AND QUALIFYDevelop through masterclasses, expert mentoring, practical on-the-job learning and a supportive network of colleagues and managers. Attain the right professional qualification for you – it could be a project management qualification like APMP, a management accountancy qualification like CIMA, or a finance qualification like CFA.



16

RELATIONSHIP CHAMPION

SHYAMCOMMERCIAL BANKING – CLIENTS & MARKETS

“What gives me a lift? Seeing happy clients, knowing we’ve done a good job for them.

Basically my work is about relationships, and that includes my relationship with myself. I want to be the best I can be, but that doesn’t mean working unnecessarily long hours. It’s not like that here – the culture is open and relaxed and we have lives outside of work.

For me, I love challenging myself to perform better. So I’m often looking to squat a few extra pounds in the gym, or shave a few seconds off my runs, or arrive at meetings five minutes early so that I can get to know my clients better as people.

A winning powerlift isn’t just about strength and effort, it’s also about expert coaching and support. In my programme I get masses of this from my mentor, who’s developed a lot more client relationships than I have.

He’s showing me that every situation is different, and that it’s important to structure, shape and present analysis with that particular client’s individual needs in mind. I’m discovering that this tailored approach leads to great relationships and better outcomes for our commercial clients.”

Powerlifter

Runner

Financial analyst

CommunicatorWatch Shyam’s storylloydsbankinggrouptalent.com/shyam


INSURANCE Discover what it means to plan for tomorrow

We help more than 10 million customers to protect what matters to them today, and to plan for tomorrow, through our main insurance brand – Scottish Widows. It’s one of the best known on the market, which already gives you a career advantage. Passionate about being the insurance provider that has the most positive impact on people’s lives, we’re perfect for Relationship Champions and Solutions Pros.

CUSTOMERS, STRATEGY, LEADERSHIPOur two-year Graduate Leadership Programme empowers you to keep discovering through three, eight-month placements in three different UK locations. The first placement is customer facing – you get to know what our customers need. The second is specialist and puts you in a channels, products or similar team to develop commercial and strategic strengths. The third explores your leadership potential, with you driving a change initiative or product development project, or managing a team.

DEVELOP AND QUALIFYOn this programme you complete a Diploma in Insurance from the Chartered Insurance Institute. You learn about Insurance Law, Insurance Business and Finance, Risk Management, Long-Term Insurance and Claims Practice, and receive expert mentoring, management support and on-the-job learning. With new markets emerging all the time, planning your tomorrow is very exciting.

LOCATIONSBristol, Edinburgh, Leeds

LEGALDiscover how to make the complex appear simple

We’re such a large and complex organisation that we need clever legal minds to make sense of the finer details of the fast-changing world of business transactions, regulations and compliance. This work is well suited to Strategy Aces who can unravel complex problems to deliver straightforward solutions that lead to real change.

BECOME A SOUND BUSINESS PARTNERYou can apply for our two-year Graduate Leadership Programme if you’ve completed your LPC. You must be interested in Financial Services law and regulation, and looking to join the Law Society or Law Society of Scotland as a qualified solicitor.

Discover what it means to be a sound business partner who delivers solutions that matter. Experience three, six-month placements in customer-facing and non-customer-facing areas such as Commercial Banking, Consumer Finance and Retail Legal. Your fourth placement is likely to be an external secondment with a law firm, typically in dispute resolution.

DEVELOP AND QUALIFYOur excellent internal legal technical training programme blends with on-the- job learning and mentoring from a senior leader. You’ll complete a Professional Skills Course (PSC) in England, or Trainee Continuing Professional Development (TCPD) in Scotland.


IT BUSINESS MANAGEMENT Discover a remarkable technological infrastructure

We provide the technology infrastructure for 2,880 branches, support more than 12 million internet bank users and 7.3 million mobile banking users, and make sure the Group’s IT systems are doing their job, 24/7. We’re ideal for Tech Marvels, but you don’t necessarily need a STEM degree to apply.

GET TO THE HEART OF THE BUSINESS OF ITOur two-year Graduate Leadership Programme consists of three, eight-month placements, across IT disciplines:

• Business analysis – develop stakeholder and business management skills, working with internal customers to achieve the best IT solutions, for them and for their customers.

• Service delivery and infrastructure – discover the technical and creative thinking that goes into improving the banking technologies that make daily life easier for millions.

• Project management – build your organisational and leadership skills, managing tasks, people, budgets and timelines to deliver a quality result.

• Application development management – learn about the applications and systems that make up our infrastructure, and develop people management skills supporting our programmers to deliver coding on time and to budget.

DEVELOP AND QUALIFYMasterclasses, mentoring and on-the- job learning help you to discover what matters to you, so you can plan your own career path while studying for a professional qualification such as a Chartered Banker Association Diploma, or APMP/ITIL Foundation.


HRDiscover how to engage and empower people

People drive our success, and our role is to engage them, empower them, shape their thinking and inspire their careers. We act as a strategic partner to every area of the business, delivering the people strategy that makes us the best bank for customers and a great place to work. People Maestros were made for HR.

BECOME A STRATEGIC PARTNEROur 30-month Graduate Leadership Programme offers four placements in different cities across the UK – three in HR and a fourth in the wider business. The aim is to give you broad HR exposure, and insights into how other parts of our organisation function.

Strategically partnering our business areas, you could be doing anything from managing team changes and facilitating training, to attracting, recruiting, developing and engaging people, to designing performance and talent strategy. You’ll be in roles that will help to develop your team-working skills, build relationships, engage others and discover your leadership qualities.

DEVELOP AND QUALIFYMentoring, development support from experienced leaders, masterclasses, on-the-job training and the right work- life balance as you study for an MSc in Professional HR – benefit from these and more as you discover what matters to you.



21

SOLUTIONS PRO

NICKBUSINESS MANAGEMENT & CUSTOMER OPERATIONS

“I’m discovering how business works, how people tick, and how to get the best out of both.

At the moment I’m managing a team of 30 advisers who help customers to resolve their debts with the bank. It’s a bit like being a football coach – you want to do the best by your team, keep raising performance and playing to a strategy. And sometimes, to get the result, you have to make snap decisions based on what you see in front of you.

This is what makes a Solutions Pro – leading, communicating, finding smart ways to solve problems, creating an environment where others can be their best.

So long as you come with the right soft skills, your development plan takes care of the technical side.

I’m no culinary genius but I do love my food, and when I go for lunch, usually to the local pop-up food stalls, I often watch the chefs at work and think about delivery. These guys know how to cook – they know what works, what customers want, what the stall has to do to make money, what orders they can handle. I do the same thing in my job – deliver solutions that work for customers, for my team and for the bank.”

Football player

Foodie

Communicator

Team leaderWatch Nick’s storylloydsbankinggrouptalent.com/nick

2322

Powerlifter

Runner

Book lover

Movie buff

Football player

Foodie

Linguist

Foodie

Fundraiser

Family

RISKDiscover what makes our business robust

We’re analysts and problem solvers who manage existing issues and mitigate emerging threats. Our work makes the Group more robust and sustainable, with built-in protection for processes that reassure customers and deliver commercial results. Strategy Aces tend to do well with us.

EXPERIENCE BREADTH OF RISKOur two-year Graduate Leadership Programme involves four, six-month placements across areas that include:

• Credit – discover the part risk plays in everything from large commercial contracts to small business loans, including credit lending, retail lending and insurance.

• Customer-facing – experience a relationship management role, focusing on risk for an SME business with a £1 million turnover, or for a mid-market organisation that turns over up to £750 million.

• Specialist – let us know a particular area you’d like to explore. It could be in anything from commercial banking to conduct and compliance, or insurance, or another specialist risk option.

DEVELOP AND QUALIFYStudy for an industry-recognised Chartered Banker qualification as you develop professionalism in everything from Ethics & Regulation to Corporate & Business Banking, from Credit to Risk Management. You can readily apply this formal learning to your daily role, with expert support managers, your mentor, masterclasses and online learning.


RETAIL BANKINGDiscover what it means to serve 30 million customers

We’re the Group’s ‘public face’, with three of the UK’s best-known high street bank brands – Lloyds Bank, Halifax and Bank of Scotland. More than 30 million customers rely on us to deliver the products and services that work for them. Discover opportunities in business operations, business risk, marketing, and brands and product development – ideal for Relationship Champions and Solutions Pros.

KEEP YOUR FOCUS ON CUSTOMERSOur two-year Graduate Leadership Programme is split into three, eight-month placements:

• Customer – get to know our customers through our branch network, our Wealth & Mass Affluent business, or our banking services for small businesses.

• Specialist – discover our multi-brand, multi-channel strategy for reaching customers. Be part of a change function or service delivery team, or deliver a campaign with our brand and marketing teams.

• Leadership – explore your potential to lead a project or a team, in a customer-facing function, or a function like marketing.

DEVELOP AND QUALIFYBe supported by an experienced mentor on a journey of discovery that includes masterclasses, and online and on-the-job learning, as you study for the Chartered Banker professional qualification.


WHAT ARE YOUR PASSIONS?Discover how the passions of some of our graduates and interns have shaped their career choices.


Watch their videos and read their stories at lloydsbankinggrouptalent.com/passions

24

HR “It’s only human to want a reasonable work-life balance – the team here understands this.

HR is about building a strong community of colleagues, enabling them to do their jobs well, rewarding them fairly, supporting them in developing their careers and the way they work. It’s about people, and it’s about business.

This is a complex relationship and our people strategy takes understanding on all sides, so I work closely with teams across the organisation to shape thinking and inspire colleagues to perform even better in their jobs. My approach is human, communicative and flexible.

Flexibility is especially important for me because I have two little ones. Obviously I have to fit my work commitments around them, and my managers and mentor are very supportive of this.

Even though I’m in the middle of conducting a survey of more than 80,000 colleagues, gaining new insights into how they engage at work, I can still structure my days so that my children get time with me. I can even fit in the fundraising I do for charity. Work, life, community – it’s possible to strike the right balance here.”

PEOPLE MAESTRO

SAKINA

Relationship builder

Fundraiser

Family

Stakeholder manager

Watch Sakina’s storylloydsbankinggrouptalent.com/sakina

LEARNING FROM THE PROFESSIONALSQuite soon into your programme, possibly even before, you’re likely to notice that you’re surrounded by colleagues who are refreshingly supportive and helpful. We’re generous with our time and more than happy to share our knowledge and experience with you, but it’s up to you to seek us out and tap into this – we welcome that.

It’s a very good way for you to make contacts and learn things first-hand, as you start to build a network that helps you discover new opportunities – and develop passions and strengths you never knew you had.

THE INNOVATION CHALLENGE Good ideas can come from anywhere – our graduates and interns are great ideas generators – and The Innovation Challenge is your opportunity to bring them to life.

We invite you to propose different ways of doing things, look into innovation frameworks and consulting methodologies, and recommend changes that can improve our work or processes, right across our organisation.

THE RESPONSIBLE BUSINESS CHALLENGE This is an important and enjoyable way for you to be Helping Britain Prosper.

You come together with your peers to fundraise or volunteer – or to work with our inclusion and diversity networks – to do things that matter for the communities we’re part of. You rise to new challenges, give of yourself, grow as a person, have fun, get creative – and be responsible.

26

INCLUSION AND DIVERSITY

We recognise that everyone is different and we value the unique differences that each of us brings to work every day. We want you to bring what makes you different too.

We offer a vast range of opportunities to all kinds of people, in an inclusive culture that aims to reflect the diversity of modern Britain.

We’ve been recognised for some significant achievements in this area – for instance, more than 30% of our senior jobs are held by women. Inclusion and diversity is woven through our purpose and our networks – and your development.

AGILE FUTURE FORUM A founding member of the forum, along with other leading employers, we promote agile working policies and practices to support you in finding the work-life balance that’s right for you.

ACCESS Our Access network connects and supports colleagues with disabilities. We have more than 3,000 members and run high profile initiatives, including a national event, regular newsletters, a mentoring scheme and colleague development sessions.

We also host disability awareness sessions, signposting colleagues to sources of support and promoting wider Access activities.

BREAKTHROUGH Our award-winning women’s network is now the largest of its kind in the UK with 13,000 members and 4,000 mentors. In 2015, Breakthrough held more than 50 events on career development, parenting and mentoring.

RAINBOW With more than 3,000 members and supporters, and an active Twitter following, our LGBT professional network connects, develops and supports LGBT colleagues across the Group.

In 2015 we ran our first national event, along with sessions about LGBT and faith, same sex parenting and coming out. We also raised £10,000 for the Albert Kennedy Trust, an organisation that helps young homeless LGBT people.

REACH Our inclusive Group-wide network values and embraces the diversity of our racial, ethnic and cultural heritage – hence the acronym REACH.

We actively support our members through networking, mentoring and access to role models so that they can reach their full potential, and so that the values and diversity of our workforce reflect those of our customers.

27lloydsbankinggrouptalent.com

LISTED FOR 5THCONSECUTIVEYEAR

RAINBOW AWARDED BEST NETWORK

COLLEAGUES PROFILED IN TOP 100 BAME LEADERS LISTS (FT AND SUNDAY TIMES)

TOP PRIVATE SECTOR EMPLOYER, TOP EMPLOYER IN SCOTLAND AND WALES

AWARD-WINNING DEVELOPMENT

Discover what it’s like to build on your unique passions and strengths, as a whole person, with an employer widely recognised for developing leaders of the future. The development journey on offer is an award-winning one.

On-the-job learning plays a big part in this journey, but it may surprise you to find out just how broad yet tailored our training is. From industry-recognised professional qualifications to formal events designed and delivered by experts, our approach will inspire and motivate you.

We also run development away-days and masterclasses, and you get excellent support from your development and line managers, your mentor and other experienced business leaders.

You can readily access our Management and Digital Academies, our technical and professional courses, and a wide range of online learning materials.

So whether you want to discover more about leadership and customer experience, or engagement, communication and negotiation, there are plenty of innovative career development resources at your fingertips.

ACCOLADESAn award-winning employer, we develop emerging talent through a wide range of Graduate Leadership Programmes and Internships. Discover who you are, and what matters to you, with Lloyds Banking Group.

“I DIDN’T KNOW WHAT TYPE OF JOB TO GO

FOR BUT I WANTED REAL WORK RESPONSIBILITIES,

SO I APPLIED FOR THE INTERNSHIP AND

IT OPENED UP A LOT OF OPTIONS.”

ABI, RELATIONSHIP CHAMPION

DISCOVER OUR INTERNSHIPS

“WHY AN INTERNSHIP? IT’S A GREAT WAY TO

‘TRY BEFORE YOU BUY’. IT GOT ME A JOB OFFER

AND SAVED ME THE HASSLE OF APPLYING WHILE JUGGLING MY

FINALS. I HAVEN’T LOOKED BACK.”

NICK, SOLUTIONS PRO

Abi Relationship Champion

Nick Solutions

Pro

Rebecca Strategy

Ace

An internship with us could turn out to be the first ten weeks of your future career. It can open some important doors – including the potential for you to be offered a place on one of our Graduate Leadership Programmes, with no extra assessments, purely because you’ve impressed us during your internship.

It‘s an incredibly insightful experience. You’ll work on real projects with knowledgeable and supportive people, learn about your strengths and weaknesses, discover opportunities you never knew existed, and get a feel for our business that you can only get from being on the inside.

Our range of internships is very broad and you gain a variety of experiences in a short space of time – it’s the perfect introduction to a career where you can keep on developing.

All our 13 Internships take place over the summer, at the end of your penultimate year at university. We pay you a pro-rata salary and, depending on where in the UK we place you, we also pay for your accommodation.

Read about the internship experiences of some of our graduates at lloydsbankinggrouptalent.com

28 29

31

YOUR REWARD

APPLY NOW

We offer great packages, with rewards and benefits that include:

Salaries starting from £28,000 for graduates and £18,000 pro-rata for interns

At least 28 days’ holiday a year

Professional qualifications

Settling-in bonus of £3,000

Private medical cover

Pension scheme

Placement relocation allowances

Remote working technology (laptop & mobile phone)

Discounts on financial products

1 APPLICATION FORM & TEST GRADUATES & INTERNSOur form asks for your basic details and a bit about your studies and experiences; our test examines your strengths, numerical reasoning and cultural behaviours – it’s all done online and takes about 90 minutes. We get back to you within two weeks and, if you’ve done well, we invite you to stage 2.

2 VIDEO INTERVIEW GRADUATES & INTERNSTell us, in a recorded interview, why you want to join us while we explore your strengths and passions in more depth. If you’re applying for an internship, we say yes or no after this interview. If you’re applying for a Graduate Leadership Programme, we let you know whether you’ve made it to stage 3.

3 ASSESSMENT CENTRE GRADUATES ONLYHere’s where we get together and discover much more about each other through a group activity, a presentation, one-to-one strengths based interview and for some streams a numerical reasoning test. We send you a full feedback report within a few weeks of attending an assessment centre and, if we think you’re right for us, we offer you a place on one of our Graduate Leadership Programmes.

You should have discovered quite a bit about us from this brochure and from our website. Now it’s time for us to discover who you are and what matters to you.

Tell us about your work and studies, and what you like doing in your spare time. What are you good at, interested in and passionate about? What do you want from us? And what can you offer us?

Develop into a well-rounded person and professional, prospering in an inclusive environment, working with people from different backgrounds – and enjoying the work-life balance, rewards and benefits that are right for you.

Learn more and get hints and tips at lloydsbankinggrouptalent.com

“I WANTED SWITCHED-ON PEOPLE TO WORK WITH,

AN EMPLOYER WHO VALUES ME AND A GOOD

WORK-LIFE BALANCE. I DISCOVERED THESE

ON MY INTERNSHIP AND THEY OFFERED ME A

PLACE ON THE GRADUATE PROGRAMME.” REBECCA, STRATEGY ACE

lloydsbankinggrouptalent.com30

lloydsbankinggrouptalent.com

CAREERS WORTH DISCOVERING

WHAT WILL YOU DISCOVER? - Lloyds Banking Group Talent · 07 discover what matters to you 08...

Documents

Transcript of WHAT WILL YOU DISCOVER? - Lloyds Banking Group Talent · 07 discover what matters to you 08...