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What to do?How to do it!
5 Steps to Effective Hiring
The average employee
is by definitionAVERAGE
5 Steps to Effective Hiring
Know what
you need
Understand what
you have to offer
Cast a broad net
with a narrow focus
Leverage multiple methods
and opinions
Trust, but verify
5 Steps to Effective Hiring
Know what
you need
5 Steps to Effective Hiring
Know what
you need
5 Steps to Effective Hiring
Criteria for success• Experience• Behaviors• Physical requirements• Cognitive capabilities
Know what
you need
5 Steps to Effective Hiring
Experience• Work experience• Specific licenses • Accreditations• Education
Know what
you need
5 Steps to Effective Hiring
Behaviors• Willingness to learn• Life skills: punctuality,
honesty, adaptability, follow-through
• People skills: getting along, communications, listening
• Results orientation, culture fit, self-management
Hire behaviorsTrain skills
Know what
you need
5 Steps to Effective Hiring
Physical requirements• Kinesthetic activities• Senses – hearing, seeing,
tasting• Concentration
Know what
you need
5 Steps to Effective Hiring
Cognitive capabilities• Analytic• Structured• Intuitive• Creative
If you want smart employees
Hire smart people
If you have to compromise, do so on
experienceNOT behaviors and
cognitive capabilities
Know what
you need
Understand what
you have to offer
Cast a broad net
with a narrow focus
Leverage multiple methods
and opinions
Trust, but verify
5 Steps to Effective Hiring
5 Steps to Effective Hiring
Understand what
you have to offer
It’s more than Compensation and Benefits• Broader experience• Flexibility• Family feel• Mentoring• Special perqs
Know what
you need
Understand what
you have to offer
Cast a broad net
with a narrow focus
Leverage multiple methods
and opinions
Trust, but verify
5 Steps to Effective Hiring
5 Steps to Effective Hiring
Where do most smaller employers find employees?• Family• Friends• Referrals from family and
friendsCast a
broad net with a narrow focus
5 Steps to Effective Hiring
Cast a broad net
with a narrow focus
To move beyond family and friends try:• Colleges and high schools• Technical schools• LinkedIn, Facebook, Twitter,
Craig’s List• Newspapers, radio, TV
Know what
you need
Understand what
you have to offer
Cast a broad net
with a narrow focus
Leverage multiple methods
and opinions
Trust, but verify
5 Steps to Effective Hiring
5 Steps to Effective Hiring
Methods: Interviews• Resume interview• Behavioral interview• Case• Telephone, one-on-one,
group/panelLeverage multiple methods
and opinions
5 Steps to Effective Hiring
Methods: Assessments• Many different kinds• Behavioral• Personality• Aptitudes
• Be careful when you are choosing
• Seek good counsel
Leverage multiple methods
and opinions
5 Steps to Effective Hiring
Methods: Simulations & Trial Employment• Do the actual work of the job• Enter data• Type something• Teach a lesson
• Explain how they would do the work
• Temp to hire or hire (VEC)
Leverage multiple methods
and opinions
5 Steps to Effective Hiring
Leverage multiple opinions• Have at least two people
involved in the process• Hiring manager can still
make the final decision
Leverage multiple methods
and opinions
Know what
you need
Understand what
you have to offer
Cast a broad net
with a narrow focus
Leverage multiple methods
and opinions
Trust, but verify
5 Steps to Effective Hiring
5 Steps to Effective Hiring
Shocking and sad how many people falsify resume information• Call former employers• Call references but get to the
second level• Verify degrees• Conduct background checks• Conduct drug tests
Trust, but verify
Best Business Book of 2011
by the
National Federation of Independent Business
What are People Saying About Let Go To Grow?