What is Twitter?

21

description

What is Twitter?. Real-time information network News, sports, entertainment, shopping, etc. Personalized “feeds” User-selected content Only information from who you “follow”. What is Twitter?. What is a Tweet?. Burst of information 140 characters or less Opinions, links, photos, videos - PowerPoint PPT Presentation

Transcript of What is Twitter?

Page 1: What is Twitter?
Page 2: What is Twitter?

2

What is Twitter? Real-time information

network

News, sports, entertainment, shopping, etc.

Personalized “feeds”

User-selected content

Only information from who you “follow”

Page 3: What is Twitter?

3

What is Twitter?

Page 4: What is Twitter?

4

What is a Tweet? Burst of information

140 characters or less

Opinions, links, photos, videos

Usually publicly visible

Other users subscribe (“follow”)

Tweets displayed in chronological order on “timeline”

Page 5: What is Twitter?

5

What is a Tweet?

Page 6: What is Twitter?

6

Why do people use it? News

Opinions (giving and receiving)

Interacting with friends, celebrities, legislators, public figures

Most say: “to stay informed”

1/3 of adults under 30 get news from social media (34% TV, 13% print)

Page 7: What is Twitter?

7

Why do people use it? News – Before everyone else

Page 8: What is Twitter?

8

Why do people use it? News – Before everyone else

Page 9: What is Twitter?

9

Why do people use it? Organizing/Grassroots

Page 10: What is Twitter?

10

Why do people use it? The most popular tweet ever:

Page 11: What is Twitter?

11

Egypt Protests organized on Twitter

Over 200,000 protestors:

Page 12: What is Twitter?

12

Egypt 1 week before: 2,300 tweets/dayNext week: 230,000/ dayInternet blocked 4 days later18 days after first tweet: Mubarak resigns

Page 13: What is Twitter?

13

Terminology Retweet (RT): Sharing someone else’s tweet with own followers. More = further reach.

Hashtag (#): Symbol in front of word or phrase. Identifies subject matter.

Trending: When a particular hashtag is being used frequently, that topic is “trending”

Page 14: What is Twitter?

14

Terminology Handle (@): Username, symbol in front. GAO = @ABAGrassroots

Direct Message (DM): Between individuals, not public (except for mistakes)

Modified Tweet (MT): Same as retweet, but original content is edited

Hat Tip (h/t): Acknowledge originator of content

Page 15: What is Twitter?

15

Advocacy News/Information: “Inside the beltway,” articles, charts, RT’s, etc.

Education on ABA issues/legislation: Letters, articles, websites, facts, other groups/tweets, etc.

Increasing issue relevance: using hashtags, joining other groups, live tweeting, Q&A, etc.

Page 16: What is Twitter?

16

Advocacy Driving constituents to take action: write letters, phone calls, op-eds, tweet & retweet

Communicating directly with legislators: 100% in Senate, 90% House. Mentions, retweets, etc. (e.g., ABA Day)

Internal information: Keeping track of ABA issues and staying on top of current issues

Page 17: What is Twitter?

17

Best Practices Length: Leave room for RT,

comments and handle; Under 100 = 17% higher

Frequency: 3-7 per day; relevant, but not overwhelming

Timing: 11AM-6PM; FB: weekends & lunch, Twitter: mid-week and leaving work; Hootsuite

Pictures: More RT’s

Stay Current: Late= Irrelevant

Page 18: What is Twitter?

18

Voice: Professional, but human; Talk with, not at; NO: OMG, <3, , foul language, harsh words; spelling and grammar important (rare exceptions)

Interacting: Respond to all questions; interact with followers & other organizations; RT’s are gold

What NOT to Do:

Best Practices

Page 19: What is Twitter?

19

What NOTTo Do “I thought I was posting on

my personal account!”

Page 20: What is Twitter?

20

Insensitive/Inappropriate:What NOT

To Do

Page 21: What is Twitter?

21

The Future • Be on the look out for relevant content: articles, charts, quotes, facts, websites, pictures, etc.

• Let us know when an issue is “hot” or when we should stay away

• Future advocacy around single issue: coordinated effort with traditional advocacy, grassroots and social media