Collecting feedback on quality indicators of the higher education student experience
What is current research telling us about assessment and feedback in higher education?
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Transcript of What is current research telling us about assessment and feedback in higher education?
What is current research telling What is current research telling us about assessment and us about assessment and
feedback in higher education?feedback in higher education?
TEANTEAN
‘ ‘there is more leverage to improve there is more leverage to improve teaching through changing teaching through changing assessment than there is in changing assessment than there is in changing anything else’ anything else’ (Gibbs & Simpson, 2004:22)(Gibbs & Simpson, 2004:22)
markingmarking
formative assessmentformative
assessment
Academic engagementAcademic
engagement
Changing views of feedback
Changing views of feedback
Criteria(e.g. LOs, prof.
standards, grade descriptors
Criteria(e.g. LOs, prof.
standards, grade descriptors
transparencytransparency
Peer & self assessmentPeer & self assessment
Learning –oriented assessme
nt
Learning –oriented assessme
nt
Skills of judgementSkills of
judgement
moderationmoderation
Need for dialogueNeed for dialogue
Tension with
standards
Tension with
standards
Innovative assessment
methods
Innovative assessment
methods
Computer assisted
assessment
Computer assisted
assessment
& assessment discourse
Assessment of professional competency
Student-tutor power
relationship
Holistic v
analytical
Professional judgement comes from:
‘repeated engagement in the appropriate activities in the company of those with expertise’ (Arnal & Burwood (date): 388)
This is a ‘community of practice’ approach to learning academic standards.
We learn informally, through participation; through being partners in the assessment processes, not through being instructed.
(O’Donovan & Rust, 2008).
For
mal
act
iviti
es a
nd in
puts
Passive Student engagement
Active student engagementinform
al activities and inputs
1. The traditional model
Tacit standards absorbed informally and serendipitously
3. The Social Constructivist Approach
Active methods used to communicate tacit knowledge, e.g. marking exemplars using criteria
2. Explicit model
Standards explicitly articulated and passively presented to students
4. The ‘cultivated’ community of practice approach
Tacit standards communicated through participation in informal knowledge exchange ‘seeded’ by activities
The past
The future
Adapted from O’Donovan et al (2008)
Approaches to developing student understanding of assessment criteria
markingmarking
formative assessmentformative
assessment
Academic engagementAcademic
engagement
Changing views of feedback
Changing views of feedback
Criteria(e.g. LOs, prof.
standards, grade descriptors
Criteria(e.g. LOs, prof.
standards, grade descriptors
transparencytransparency
Peer & self assessmentPeer & self assessment
Learning –oriented assessme
nt
Learning –oriented assessme
nt
Skills of judgementSkills of
judgement
moderationmoderation
Need for dialogueNeed for dialogue
Tension with
standards
Tension with
standards
Innovative assessment
methods
Innovative assessment
methods
Computer assisted
assessment
Computer assisted
assessment
& assessment discourse
Assessment of professional competency
Student-tutor power
relationship
Holistic v
analytical
Transparent standards?
• The drive for transparency is based on the theoretical idea that if students know what standards they are being judged against, they are more able to fill the gap between their present performance and those standards (Sadler 1989), and marking will be fairer and more reliable.
Programme assessment environment
Factors• How many exams• Variety of ass. methods• How much summative
assessment• How much formative
assessment• How much oral feedback• How much written feedback• Timeliness of feedback• Explicit criteria & standards• Alignment between outcomes
& assessment
Can influence• Student effort• How much of the syllabus they
cover• Usefulness of feedback• Use of feedback by students• Whether students know what
is expected of them• Whether they focus on deep or
surface approaches to learning• Whether exams encourage
learning
From Gibbs & Dunbat-Goddet (2007)
Feature of assessment environment
Scales from AEQ (v3.3) with significantly lower scores
High variety of assessment methods
Quantity and quality of feedback;
Use of feedback;
Appropriate assessment;
Clear goals and standards;
Deep approach to learning;
Learning from the examination
Satisfaction
High degree of explicitness of goals and standards
Coverage of the syllabus;
Quantity and quality of feedback;
Use of feedback;
Appropriate assessment;
Deep approach to learning;
Learning from the examination
High degree of alignment of goals and standards
Coverage of the syllabus;
Use of feedback;
Appropriate assessment;
Clear goals and standards;
Deep approach to learning;
Learning from the examination
Feature of assessment environment
Scales from AEQ (v3.3) with significantly higher scores
High volume of formative only assessment
Coverage of syllabus; quantity and quality of feedback; use of feedback; learning from examination; appropriate assessment; clear goals and standards; deep approach to learning; satisfaction.
Learning what is required
This cannot be short circuited by trying to write down the criteria; it is tacit knowledge.
• Repeated cycles of formative assessment allow students to gradually become part of a subject community of practice.
“Students…narrowed their attention and their effort to those things they were told would be assessed, put in less effort, covered less of the syllabus, adopted less of a deep approach and gained less satisfaction from their studies.’
From Gibbs & Dunbar-Goddet (2007) p 24
Characteristics that appear to support success and retention
• Academic engagement
• Social engagement
• Active learning
Crosling, Thomas & Heagney (2007)
Improving Student Retention in Higher Education: The Role of Teaching and Learning
Spoon feeding
• Too much guidance prevents students engaging properly with the task, with ‘doing’ the subject
• Instead they seek to give us exactly what we have set out
• Miller (2007) talks about ‘painting by numbers’ but not ever really getting the whole picture of what assignments are about.
Dialogue
• Research is increasingly stressing the importance of student/ tutor dialogue in order to help them understand both feedback and guidance.
Challenges in marking research
• Disjunction between espoused and actual marking (Orrell) - criteria featured in neither much (teacher educators may be an exception);
• Tutors use internalised, holistic judgement• Staff work backwards from holistic judgement to
the published criteria (Grainger et al, Tan & Prosser)
• Many studies show variations between tutors in marking and interpretation of criteria in practice
• Impact of power relations and negotiation in marking (Orr)
Issues in Assessing Professional Competence (Tang 2008)
• consistency between different assessors, • the dual (conflicting?) role of facilitating student learning
and judging whether the standards have been achieved • judgements made less by use of the published standards
but more holistically drawing on the tacit knowledge and expertise of the assessor.
• concern about how much assessment takes into account different contexts.
• Tang argues that a mechanistic approach to standards may lead to a focus on discrete teaching behaviours rather than a broader assessment of good teaching.
Discussion
• To what extent do the findings explored so far match your experience of assessment in teacher education and higher education in general?
markingmarking
formative assessmentformative
assessment
Academic engagementAcademic
engagement
Changing views of feedback
Changing views of feedback
Criteria(e.g. LOs, prof.
standards, grade descriptors
Criteria(e.g. LOs, prof.
standards, grade descriptors
transparencytransparency
Peer & self assessmentPeer & self assessment
Learning –oriented assessme
nt
Learning –oriented assessme
nt
Skills of judgementSkills of
judgement
moderationmoderation
Need for dialogueNeed for dialogue
Tension with
standards
Tension with
standards
Innovative assessment
methods
Innovative assessment
methods
Computer assisted
assessment
Computer assisted
assessment
& assessment discourse
Assessment of professional competency
Student-tutor power
relationship
Holistic v
analytical
Don’t take a deficit approach
• It is easy to conflate the idea of ‘ability’….with [a]..lack of awareness and experience of the values, assumptions and practices of higher education.’
• ‘problems in decoding and responding to expectations appear to be particularly acute in relation to assessment criteria
(Haggis 526 & 528)
markingmarking
formative assessmentformative
assessment
Academic engagementAcademic
engagement
Changing views of feedback
Changing views of feedback
Criteria(e.g. LOs, prof.
standards, grade descriptors
Criteria(e.g. LOs, prof.
standards, grade descriptors
transparencytransparency
Peer & self assessmentPeer & self assessment
Learning –oriented assessme
nt
Learning –oriented assessme
nt
Skills of judgementSkills of
judgement
moderationmoderation
Need for dialogueNeed for dialogue
Tension with
standards
Tension with
standards
Innovative assessment
methods
Innovative assessment
methods
Computer assisted
assessment
Computer assisted
assessment
& assessment discourse
Assessment of professional competency
Student-tutor power
relationship
Holistic v
analytical
• Assessment of learning• Assessment for learning• Assessment as learning
Characteristics of assessment which Characteristics of assessment which promote learning and employabilitypromote learning and employability
• Formative, involving dialogue• Demands higher order learning • Learning and assessment are integrated• Students are involved in assessment• It promotes thinking about the learning process; • Assessment expectations should be made clear;• Involves active engagement of students, developing
independent learning;• Tasks should be authentic and involve choice; • Tasks align with important learning outcomes• Assessment should be used to evaluate teaching.
Formative assessment
Consistent evidence shows formative assessment has particular benefits for low attainers and disadvantaged learners
Black & Wiliam 1998
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Feedback Agenda for ChangeFeedback Agenda for Change
• It needs to be acknowledged that high level and complex learning is best developed when feedback is seen as a relational process that takes place over time, is dialogic, and is integral to learning and teaching. Feedback must be seen as a process not a product.
• There needs to be recognition that valuable and effective feedback can come from varied sources, but if students do not learn to evaluate their own work they will remain completely dependent upon others. The abilities to self and peer-review are essential graduate attributes.
•
• comes at the draft stage;
• Is part of the teaching & learning;
• is forward looking;• Involves dialogue;• focuses on skills
rather than content. • Is relational
• Arrives after the work is finished;
• Is not integrated into the teaching;
• Doesn’t involve any dialogue;
• Focuses on the work completed;
• Is anonymous
Studies suggest that useful feedback to students
But written feedback often
What does timely feedback really mean?
The problem with written feedback is that ‘monologue’ is trying to do the work of ‘dialogue’
Writing more and better feedback on assignments won’t improve matters because it cannot provide the interaction necessary to help students clarify their understanding.
(Nicol 2008)
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Feedback from different sourcesFeedback from different sources
collaborative tasks
team assessment
peer assessment
work-based mentors
studio feedback, etc
These allow students to check out their understanding in relative safety and see how others go about things.
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Tutor leads discussion of exemplars previously marked and annotated with feedback
Students write and submit individual assignm-ents
Tutor assesses assignm-ents and prepares feedback
Tutor hands back assignments and leads discussion on feedback
Out
of
clas
s ac
tivity
In-c
lass
act
ivity
Submission pointModule timeline
Example of module-level approaches:the use of exemplars annotated with feedback toencourage dialogue about assessment criteria
From Oxford Brookes FDTL project on feedback
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3. In-class discussion of generic feedback
4. Students rewrite and submit assignments with reflective commentary on how they have incorporated the generic feedback
5. Tutor assesses assignm-ents
6. Tutor hands back assignments with minimal formative feedback
Out
of
clas
s ac
tivity
In-c
lass
act
ivity
Submission pointModule timeline
Example of module-level approaches:Generic (non-personalised) feedback on draftsplus reflective commentary
1. Students draft & submit individual assignm-ents
2. Tutor marks sample of assignments and prepares generic feedback
From Oxford Brookes FDTL project on feedback
Conclusions
• How we help students to become part of our academic communities, really understanding what is expected of them, and thus able to be in control of their achievement;
• How we integrate feedback more thoroughly into our teaching and make it part of a dialogue with students;
• How we broaden our diet of assessment methods in order to validly assess the broad range of learning outcomes that characterise modern higher education without confusing students about expectations;
• How we tackle the reliability issues of assessing students holistically using tacit knowledge
• How we help students understand assessment and become partners in the process
• Any questions?