What is a Veteran Mentor? What is a Veteran Mentor? • Acts as a resource to the Veteran

client

• Helps Veteran clients and their families with transportation and other financial issues

• Served or is serving in the U.S. Military

• Is not a counselor

Mentor Program MissionMentor Program Mission

To ensure that every participating Veteran receives the services they require by helping them navigate the system and to act as a mentor, advocate, and ally.

Program GoalsProgram Goals1. Help our fellow Veterans receive the

services they need to reach their full potential as productive members of society.

2. Help them navigate the court system, treatment system, and the VA system.

3. Assess their needs and help them adjust back to civilian life.

Mentors’ Duties & ResponsibilitiesMentors’ Duties & Responsibilities

• Attend Court scheduled sessions• Participate in and lead mentoring sessions when

assigned by the judge• Be supportive and understanding of the

difficulties the Veteran clients are facing• Assist the Veteran clients as much as possible to

resolve their concerns around the court procedures

Mentors’ Duties & ResponsibilitiesMentors’ Duties & Responsibilities

• Assist the Veteran clients on how to access and navigate the Veteran’s Affairs System

• Be supportive and helpful to other Veteran Mentors

• Communicate and stay close to the court coordinator and judge

The Mentor CoordinatorThe Mentor Coordinator

• Essential to maintaining the success of the Veteran Mentor Program

– Recruit volunteer Veteran mentors– Assist in their retention– Organize and conduct their training– Supervise– Perform duties as assigned by Project Director

and Judge– Sustain and evolve the Veteran Mentor

Program

• Who should this be? How you find this person?

Matching PolicyMatching Policy

• Branch of service• Occupational specialty• Combat experience• Similar age/gender/ethnicity• Specific skill of a Mentor matched to the

need of a Mentee• Previous sessions where the Mentor and

Mentee were matched

Finding, Screening, & RetainingFinding, Screening, & Retaining

• Who you look for• Knowledge & Experience (Accredited Service

Officers), Branch of Service, Combat Experience, Age, Gender, Active duty/Reserve/National Guard

• Screening– Criminal history– Temperament– Untreated Combat Mental Illness– Commitment to program

• Retaining

Collaborating with Veteran AgenciesCollaborating with Veteran Agencies

• US Department of Veteran Affairs

• Veteran Health Care Network

• Iraq and Afghanistan Veterans of America

• Vietnam Veterans of America• Veterans of Foreign Wars• Local Vet Centers

Mentor process: Keep it simple

• All Mentors are Veteran advocates• You are a resource for the Vet• Help Vet and family navigate systems• Make sure VA Healthcare and any claims

in place• 75% of time, you are just a friend• Training is in how to navigate systems, not

in “counseling”

The Mentoring InterviewThe Mentoring Interview

• 50% is just bonding• Document your interview in Mentor Log for

other Mentors to use in future interviews • Use your Resource Book or other Mentors

to help vet if problems arise• Problems associated with Court or

counseling are referred to Court/VA personnel

Log and Resource Book

• Basic history on Veteran• On-going notes for each interview• Resource page listing agencies most helpful

to Veterans and contact people to call for help

• One page contains individual history of Vet• Each interview ID documented

Resource Entries ImportantResource Entries Important

• Develop resources as you go along

• Names, phone numbers, and specialties of all Mentors

• Community Partner Contacts (Social Services, Veterans Service Organizations, etc.)

• Legal Services Referral List

• Jobs for Vets

• Etc., Etc., Etc.

• Simple 2 pages develop as you go along

Mentor Do’s and Don’ts Mentor Do’s and Don’ts

Is it appropriate or inappropriate for a Mentor to:

• Looking at a participant’s file• Act as a counselor• Escort participant to VA or other appointment• Eat lunch with participant

Mentor ProfessionsMentor Professions

Buffalo’s First Graduate to become a MentorBuffalo’s First Graduate to become a Mentor

501c3 “Not for Profit” status501c3 “Not for Profit” status

Donations come from many sources

• Donations are used to help Veterans• Transportation bus passes• Rent/mortgage payments• Furniture• Small appliances• Travel

Start SmallStart Small

• Find coordinator and train

• Only need 1 or 2 more mentors

• Slowly build Resource Book – Use it!

• Keep Logbook

• Be careful on Mental Health cases

Court admonishes, Mentors motivate

CONTACT INFORMATIONCONTACT INFORMATION

Mentor Coordinator

Buffalo Veterans Treatment Court

Jack O’Connor

716-858-7345

OCONNORJ@ERIE.GOV

Leave No Veteran BehindLeave No Veteran Behind

This project was supported by Grant No. 2009-DD-BX-K003 awarded by the Bureau of Justice Assistance. The Bureau of Justice Assistance is a component of the Office of Justice Programs, which also includes the Bureau of Justice Statistics, the National Institute of Justice, the Office of Juvenile Justice and Delinquency Prevention, and the Office for Victims of Crime. Points of view or opinions in this document are those of the author and do not represent the official position or policies of the United States Department of Justice.