What has Quest done for you lately?

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unlike traditional for-profit organizations, a not-for-profit organization delivers dividends to its shareholders (in our case, members) in the form of enhanced services. As an independent Oracle users group, Quest strives to enhance the user community by delivering improved services, more valuable educational offerings and an enhanced member experience.

each year, the Quest board strives to truly answer the demands of the community, and as my tenure as president

comes to a close, I wanted to highlight three accomplishments that I’m most proud of.

1. Based upon feedback from our community, we created and hosted two new product-focused events, PeopleSoft RECONNECT and JD Edwards INFOCUS. this was in response to the numerous requests from the community for true deep-dive educational opportunities. We delivered this enhanced service and now have a repeatable process in place to recreate it annually so our members can network, learn and advocate for changes to products directly with peoplesoft and Jd edwards developers.

2. Quest continues to play a major role in delivering COLLABORATE, the only global conference focusing on the full Oracle application and technology ecosystem from the user’s perspective, providing high-level education around best practices, roadmaps and usability of your oracle investments.

3. We licensed and implemented Oracle Fusion CRM in an effort to improve all communications to the community and more effectively use the data we collect to improve your experience.

oracle has done numerous studies on the satisfaction of their customers and has found time and time again that product users that are involved in a users’ group are more satisfied with their Oracle products. It makes perfect sense to me. through Quest, members can find resources to maximize the value of their oracle technology, specifically around peoplesoft, Jd edwards enterpriseone or Jd edwards World. you have access to the incredible vendor partner community in one organized location and your voice is strengthened by joining with other customers to advocate directly to Oracle. furthermore, Quest has renewed its focus on special Interest Groups (sIG) and has added a new staff member dedicated to serving sIGs, including bringing all PeopleSoft SIGs into the Quest community.

there are so many successes and improvements to touch on that it won’t fit into one letter. We are setting even higher goals for the upcoming years. the organization has strong leadership, is in good fiscal shape and has a great organization – thanks to all of you and your efforts. Quest is THE home of the PeopleSoft user and we continue to invest in that community. We are also still dedicated to the JD Edwards community and fully engaged in the needs of its users. this is just the beginning of what we see as a great reason to be a part of Quest and I look forward to seeing how the group continues to grow and evolve. thank you for the opportunity to serve you as the president of such a quality organization.

thanks for the memories,

Jeff West

2012-2013 PRESIDENT LETTER

Quest 2012-2013 Board of directors

presIdent Jeff West, Questar

VIce presIdent patrick Kys, lafarge americas

treasurer Kirby Miner, trex company, Inc.

at-larGe offIcers amy doherty, aarp Jim Whalen, Boston properties IMMedIate past presIdent Mike Whitmer, advantage resourcing & staffmark

directors

sue duggins, yum! Brands, Inc.

rich harvey, Boise, Inc.

darrell hawkes, turner Industries Group, llc

scott Keener, W.l. Gore & associates, Inc

david lyle, carolina Biological supply

Julie Morrison, flatiron construction

Kevin touchette, Washington corporations

rebecca Vilsack, university of central florida

James Watson, energy alloys, llc

Jonathan Vaughn, executive director

this year wouldn’t be possible without the following groups:

Quest ambassadors

Quest special Interest Group leaders

Quest Vendor partners

Quest distinguished service award Winners

numerous oracle employees

July 2012-June 2013 Quest InternatIonal users Group annual report

recoNNect and iNfocus- the response was clear! the inaugural Peoplesoft recoNNect and Jd edwards iNfocus events were eXactLY what the Quest community was looking for. see how we kicked off these two events by the numbers, including education breakdown and special interest community support. Learn more about the next recoNNect and iNfocus at Questdirect.org/recoNNect and Questdirect.org/iNfocus

Membership- 2012-2013 new benefits, look at the scope of current membership

online community, special interest Group and regional interest Group updates: a look at some of our hottest Quest member benefits as well as a look at what has changed and improved this past year.

coLLaBorate 13- snow, wind and cold couldn’t keep this year’s coLLaBorate from being a huge success. see how the conference looked by the stats. View more information about coLLaBorate any time at Questdirect.org/coLLaBorate

What’s

Inside?

pG 3

pG 4

pG 5

pG 6

participation and Membership

THE MAGAZINE OF QUEST INTERNATIONAL USERS GROUP

ALSO IN THIS ISSUE: Quest Buyer’s Guide

COLLABORATE 13 ISSUE

Quest Implements Fusion CRM

Fusion

to QuestComes

46,897 total Members of Quest community from approximately

9,600 unique companies.

193 are fortune 500 companies members in

94 different countries.

of those do not attend face-to-face

eVents

83%people attended an onlIne learnInG

serIes

2,239

IncludInG foruMs, BloGs, etc.

14,369actiVe users

New BeNefits added this Year:

New InfoCenters added to website with editor-selected content around our key content areas

Recorded 80+ sessions at COLLABORATE 12 and 120+ at COLLABORATE 13 for members to access year-round

New NewsletteRs: Upgrades, HCM, Financials, tools&technology

Implemented Fusion CRM to better capture customer needs

Q&a MaGaziNe:the post collaBorate 12 issue of Q&a magazine saw more than 1000 unique readers. each visit averages 16 pages viewed. 2012 saw nearly 55,000 page views, with nearly 25,000 already in 2013.

WeeKly doWnload New VersioNs:

educatioN doWnload

GLoBaL doWnload

VeNdor doWnload

Bar code & rfId data collection for Jd edwards World . . . . . . . . . Jd edwards

Bar code & rfId data collection for Jd edwards enterpriseone . . Jd edwards

Jd edwards and demantra sIG. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jd edwards

crM-on-demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jd edwards & peoplesoft

fusion crM puG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jd edwards & peoplesoft

peoplesoft asset lifecycle Management. . . . . . . . . . . . . . . . . . . . . . . . peoplesoft

peoplesoft distribution and Manufacturing - dMuG . . . . . . . . . . . . . . peoplesoft

peoplesoft financial Modules sIG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . peoplesoft

peoplesoft Government contracting sIG . . . . . . . . . . . . . . . . . . . . . . . peoplesoft

peoplesoft nVision reporting sIG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . peoplesoft

peoplesoft technology sIG. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . peoplesoft

peoplesoft tools sIG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . peoplesoft

SPECIAL INTEREST GROUPS HAvE

1,839

New specIal Interest Groups to Quest:

actiVe oNLiNe MeMBers

REGIONAL USER GROUPS:

1,972

QUEST SUPPORTS OvER 40 RUGs:

ruG meetings

ruGs have almost

2000 active members in Quest community

reGIonal users Groups

Jd edwards eNhaNceMeNts:

Jd edwards enterpriseone since april 2012 had 65

enhancements that have been accepted as a valid request by oracle, 1 scheduled for

delivery, 8 under review, 8 resolved.

481 customer companies attended with

507 first time attendees.

63% of attendees were Jd edwards enterpriseone and World and

37% peoplesoft

Quest iNterNatioNaL users GrouP offered:

Quest Leadership Community CIO Forum, the premiere QLC event, hosted more than 100 senior-level executives

speaKers Included

Liz herbert from forrester research

Lyle ekdahl from the oracle Jd edwards division

John webb from the oracle peoplesoft division

chris warden, cIo of Washington corporations.

Quest had 85 coMPaNies eXhiBit

Quest International users Group donated $3,000 to the denver youth development program youthBiz for helping to stuff coLLaBorate 13 book bags pre-conference

oracle executives met with the Quest Board of directors, Quest staff and Quest Jd edwards and peoplesoft advisory Boards to discuss strategy around oracle Jd edwards enterpriseone, Jd edwards World, peoplesoft, fusion and primavera.

attendees total

465 sessIons

50 More sessIons than 2012

105 neW coMpanIes presented

19 89 46 56 129

special Interest Group meetings with more than 1300 attendees.

Quest provides all Jd edwards and peoplesoft content at collaBorate

the coLLaBorate 13 - Quest Forum is where you hear big oracle announcements and industry news; the only global conference focusing on the oracle ecosystem at the macro level. It is the only place to get face-to-face Jd edwards World education as well as the peoplesoft and Jd edwards enterpriseone strategy and roadmaps you need to plan for the future.

37countrIes represented

EIGHT PRODUCT ROADMAPS PRESENTED

Peoplesoft recoNNect is the oNLY Peoplesoft-specific modular event in North america. this inaugural event was fully supported by the oracle team and was met with much fanfare and high satisfaction from attendees. special Interest Groups met with oracle developers and thought leaders to help shape what was delivered in upcoming feature packs and product releases.

Jd edwards iNfocus is Quest’s Jd edwards enterpriseone-exclusive event. content featured deep-dive education into tips and best practices, plus discussions with developers through special Interest Groups around enhancements and updates.

siG MeetiNGs that were oNsite: Benefits puG Meeting

source to settlement peoplesoft user Group Meeting

peoplesoft dMuG annual Meeting

hcM product users Group

peoplesoft financials puG

peoplesoft fsIuG Meeting

financial services Industry forum

Quest upK sIG

HARTFORD, CONNECTICUT AUGUST 27-29, 2012

OMNI INTERLOCkEN RESORT BROOMFIELD, COLORADO NOvEMBER 7-9, 2012

siG MeetiNGs that were oNsite: Jd edwards enterpriseone hcM sIG Meeting

employee self service - portal functionality

Jd edwards enterpriseone Manufacturing and distribution user Group Meeting

Jd edwards financials sIG Meeting

Jd edwards and demantra sIG Meeting

homebuilders sIG

technology sIG

oracle real estate user Group

public sector IuG

on a 5 poInt scale

TOOLS AND TECHNOLOGy

TECHNNICAL

UPGRADEStotaL educatioN sessioNs:

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1482744.5* on a 5

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APP TO ALL

APP TO ALL

FINANCIALS

FINANCIALSHCM

HCM

SRMREAL ESTATE

SUPPLy CHAIN MANAGEMENT

MANUFACTURING & DISTRIBUTION / SUPPLy CHAIN

totaL educatioN sessioNs:

148

2013 online Learning seriesJune: hcM

July: professional development, executive

august: upgrades

september: Mobility

october: financials

November: tools & technology, theWorldseries

iNfocusdecember 2-4, 2013

denver, colorado sheraton denver

downtown

The JD Edwards EnterpriseOne

deep-dive event

coLLaBorate 14april 7-11, 2014

Venetian and sands conference and

expo center las Vegas, nevada

The full-spectrum oracle applications

and technology conference

recoNNectJuly 23-25, 2013

rosemont, Illinois Westin o’hare

The PeopleSoft deep-dive event

What’s next?

MeMBershiP reneWals start In

octoBer 2013

coLLaBorate 14

recoNNect

Jd edwards iNfocus Quest aNz

aug 15-16, 2013 Melbourne, australia

Quest asia fall 2013

iNfocus