What Floats the Quality Assurance Team's Boat?
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What Floats the Quality Assurance Team's Boat?
description
What Floats the Quality Assurance Team's Boat?. Richard Corbell Legislative Budget Board. QAT Crew and Wheelhouse. Quality Assurance Team. “Who is the crew?”. The crew is comprised of three representatives from the LBB, SAO, and DIR. QAT email address is [email protected]. - PowerPoint PPT Presentation
Transcript of What Floats the Quality Assurance Team's Boat?
What Floats the Quality Assurance Team's Boat?
Richard Corbell Legislative Budget Board
QAT Crew and Wheelhouse
Quality Assurance TeamQuality Assurance Team
The crew is comprised of three representatives from the LBB, SAO, The crew is comprised of three representatives from the LBB, SAO, and DIR. QAT email address is and DIR. QAT email address is [email protected]@lbb.state.tx.us
Primary ContactPrimary Contact Secondary ContactsSecondary Contacts
Richard CorbellRichard CorbellLegislative Budget BoardLegislative Budget BoardREJ Building, 5th FloorREJ Building, 5th Floor1501 N. Congress1501 N. Congress
Austin, TX 78701Austin, TX 78701512-463-1200 512-463-1200
Ralph McClendonRalph McClendon
State Auditor’s OfficeState Auditor’s OfficeREJ Building, 4th FloorREJ Building, 4th Floor1501 N. Congress1501 N. Congress
Austin, TX 78701 Austin, TX 78701 512-936-9500512-936-9500
Rose WheelerRose WheelerDepartment of Information ResourcesDepartment of Information Resources300 W. 15th, Ste. 1300300 W. 15th, Ste. 1300
Austin, TX 78701Austin, TX 78701512-936-5900 512-936-5900
““Who is the crew?”Who is the crew?”
Quality Assurance TeamQuality Assurance Team
We hear hollerin’ from atop the crow's nest of your We hear hollerin’ from atop the crow's nest of your vessels.vessels.
““What purpose does the QAT serve?” What purpose does the QAT serve?”
Review the status of major information resources projects Review the status of major information resources projects (Texas Government Code §2054.003(Texas Government Code §2054.003), and make , and make recommendations to the legislature to reduce risk of project recommendations to the legislature to reduce risk of project overruns and failuresoverruns and failures
Risk for the purposes of the QAT is defined as the likelihood that Risk for the purposes of the QAT is defined as the likelihood that a project will not deliver a quality solution based on the timeline, a project will not deliver a quality solution based on the timeline, budget, and scope commitments made to legislature when budget, and scope commitments made to legislature when submitting the Legislative Appropriations Request (LAR)submitting the Legislative Appropriations Request (LAR)
Quality Assurance TeamQuality Assurance Team
We hear hollerin’ from atop the crow's nest of your We hear hollerin’ from atop the crow's nest of your vessels.vessels.
““Which technology projects are addressed?” Which technology projects are addressed?” (A) any information resources technology project identified in (A) any information resources technology project identified in
a state agency's biennial operating plan whose a state agency's biennial operating plan whose development costs exceed $1 million and that: development costs exceed $1 million and that:
(i) requires one year or longer to reach operations (i) requires one year or longer to reach operations status; status;
(ii) involves more than one state agency; or (ii) involves more than one state agency; or
(iii) substantially alters work methods of state (iii) substantially alters work methods of state agency personnel or the delivery of services to agency personnel or the delivery of services to clients; andclients; and(B) any information resources technology project designated (B) any information resources technology project designated
by the legislature in the General Appropriations Act as a by the legislature in the General Appropriations Act as a major information resources projectmajor information resources project
Quality Assurance TeamQuality Assurance Team
““What is in the QAT’s wheelhouse?”What is in the QAT’s wheelhouse?”
Perform project oversight activities which includes reviewing Perform project oversight activities which includes reviewing major information resources projects and approving projects major information resources projects and approving projects before expenditure of appropriated funds based on analysis of before expenditure of appropriated funds based on analysis of project risks project risks Report to state leadership the status of major information Report to state leadership the status of major information resources projectsresources projects
Review list of projects that meet the criteria of a major Review list of projects that meet the criteria of a major information resources project, including determining which information resources project, including determining which projects should be monitored and the frequency of monitoring projects should be monitored and the frequency of monitoring
Perform approval of contract amendments that change the Perform approval of contract amendments that change the total value of the contract or any element of the contract by total value of the contract or any element of the contract by more than ten percent for contracts that have a total value in more than ten percent for contracts that have a total value in excess of $1 million excess of $1 million
Quality Assurance TeamQuality Assurance Team
““What responsibilities lay What responsibilities lay outsideoutside the QAT’s the QAT’s wheelhouse?”wheelhouse?”
Contract review Contract review
Project management – all agencies are responsible and Project management – all agencies are responsible and accountable for project management practices and outcomes accountable for project management practices and outcomes
Technical assistanceTechnical assistance
Note: The Department of Information Resources (DIR) provides Note: The Department of Information Resources (DIR) provides consultation services to agencies, while recognizing that agencies are consultation services to agencies, while recognizing that agencies are ultimately accountable for project outcomesultimately accountable for project outcomes
Solicitation review – these reviews are performed by the Solicitation review – these reviews are performed by the Contract Advisory Team (CAT) Contract Advisory Team (CAT)
Ralph McClendon State Auditor’s Office
QAT Cargo Area
Quality Assurance TeamQuality Assurance Team
• 53 Projects in State Portfolio53 Projects in State Portfolio $407,066,940 millions$407,066,940 millions
• 9 Projects Complete FY 089 Projects Complete FY 08 $84,257,437 millions$84,257,437 millions
• 40 Projects Monitored40 Projects Monitored $317,779,503 millions$317,779,503 millions
• 4 Other Projects4 Other Projects– In Review, Canceled or WaivedIn Review, Canceled or Waived
Note: Does not include HHSC’s Enhanced Eligibility SystemNote: Does not include HHSC’s Enhanced Eligibility System
““What is in the QAT’s cargo area?”What is in the QAT’s cargo area?”
Quality Assurance TeamQuality Assurance Team
16 projects are at least 16 projects are at least 10%10% over budget over budget
– Total initial estimated costs: $76,511,785 millionsTotal initial estimated costs: $76,511,785 millions
– Total current estimated costs: $115,182,992 millionsTotal current estimated costs: $115,182,992 millions
27 projects are past their end date by at least 27 projects are past their end date by at least 10%10%
– End date increased by an average of 127% or with a End date increased by an average of 127% or with a schedule shift of approximately 20 months!schedule shift of approximately 20 months!
““What is in the QAT’s cargo area that is What is in the QAT’s cargo area that is listing?”listing?”
Quality Assurance TeamQuality Assurance Team
Adopted a Charter which represents a common understanding of the authority and responsibilities of the Quality Assurance Team
establishes basis for determining and fulfilling all actions executed by the QAT
Established a Policy and Procedures Manual that presents the entire scope of QAT processes
represents the structure by which QAT currently conducts project oversight
Information: www.qat.state.tx.us
““What is a cargo area without navigational What is a cargo area without navigational processes?”processes?”
Rose Wheeler Department of Information Resources
Agency Barnacles
Quality Assurance TeamQuality Assurance Team
Initiating a major information resource project in a non-prescribed manner
“What types of barnacles live in the bay?”
During initial establishment of a major information resources project, planning an inordinately long time frame for completion and an extremely wide project scope
Confusing QAT responsibilities with agency responsibilities for project activities or outcomes and decisions
Quality Assurance TeamQuality Assurance Team
Failing to satisfy the statewide requirements for project management practices as defined in Texas Administrative Code §216
“What do these barnacles eat?”
Utilizing the Texas Project Delivery Framework as the end-solution for project management – Framework does not equal project management
Omitting development and use of contract management practices AND project management practices
Framework Alignment with QAT and Agency Framework Alignment with QAT and Agency PracticesPractices
Initiation Plan Execute Control CloseoutPMM
Project Management Dashboard
Project Approval
Project Review and MonitoringQAT
QAT Project Scorecard
LEVELS
PROCESSES
Framework Business JustificationProject Planning , Solicitation and Contracting, Project
Implementation Benefits Realization
Initiation Plan Execute Control CloseoutPMI Model
STANDARD
Quality Assurance TeamQuality Assurance Team
Attempting to exceed project scope and quality expectations
“How do barnacles grow?”
Misinterpreting QAT actions which are:
Failing to communicate vendor performance issues that affect project outcomes
- Make legislative recommendations- Make project recommendations - Request project information - Request Corrective Action Plan - Request project audit or assistance - Take no action
Posting solicitations without effective project planning
Thank You, Mates!
Questions?
