WELLNESS | HOSPITALITY | REAL ESTATE¤ge 17/GOCO... · - Grand Hyatt, Kuwait - The Ritz-Carlton...
67
WELLNESS | HOSPITALITY | REAL ESTATE 8-9 NOVEMBER, 2017 THE INDUSTRY’S THREE MUSKETEERS
Transcript of WELLNESS | HOSPITALITY | REAL ESTATE¤ge 17/GOCO... · - Grand Hyatt, Kuwait - The Ritz-Carlton...
WELLNESS | HOSPITALITY | REAL ESTATE
8-9 NOVEMBER, 2017
THE INDUSTRY’S THREE MUSKETEERS
COMPANY STRUCTURE
• Market Research and Feasibility Study
• Concept Development
• Executive Recruitment
• Concept development
• Design and technical services
• Pre-opening services and training
• Management
GOCO Hospitality Ltd.
CURRENT AND FORMER CLIENTS
The Four Seasons
The Ritz-Carlton Bulgari Hotels Viceroy Hotels
& Resorts
Selection of Consulting Projects- The Four Seasons Tokyo, Japan - The Four Seasons Bangkok, Thailand - Bulgari Shanghai, China - Bulgari Beijing, China - Bulgari Moscow, Russia - Bulgari Dubai, UAE - Grand Hyatt, Kuwait - The Ritz-Carlton Mumbai, India - The Ritz-Carlton Shanghai, China - The Address Istanbul, Istanbul, Turkey - The Address Boulevard, Dubai, UAE - SHA Wellness Clinic, Alicante, Spain - Palazzo Versace Hotel, Dubai, UAE - Bellagio & MGM Grand Mumbai, India - Viceroy Bodrum, Turkey - Viceroy, Algarve Resort, Portugal - Viceroy Rabat, Morocco
Global Audit & Operations Contracts- The Ritz-Carlton Hotel Company LLC - Bulgari Hotels & Resorts - Emaar Hospitality - Paramount Hotels & Resorts
GOCO Spa & GOCO Resorts:
In Operation: - Glen Ivy Hot Springs, California, USA - GOCO Spa | Venice, Italy - GOCO Spa | Ajman, UAE
Under Construction: - GOCO Retreat | Ubud, Indonesia - GOCO Retreat | Temescal Valley, USA - GOCO Residences | Goa, India - GOCO Life | Goa, India - GOCO Spa | Koh Chang, Thailand
Upcoming: - GOCO Spa | The Address Boulevard, Dubai - GOCO Spa | The Address Downtown, Dubai - GOCO Spa | The Address Fountain Views, Dubai - GOCO Spa | The Palace Hotel, Dubai - Pause by GOCO Hospitality | Dubai
EMAAR Hospitality
‘THE BEST IN THE WORLD RELY ON GOCO HOSPITALITY’
BVLGARI MOSCOW Moscow, Russia
BVLGARI BALI Bali, Indonesia
BVLGARI MILAN Milan, Italy
BVLGARI DUBAI Dubai, UAE
BVLGARI BEIJING Beijing, China
BVLGARI SHANGHAI Shanghai, China
FOUR SEASONS TOKYO Tokyo, Japan
FOUR SEASONS BANGKOK Bangkok, Thailand
FOUR SEASONS PLAVI HORIZONTI Tivat, Montenegro
THE CAPELLA BANGKOK Bangkok, Thailand
THE RITZ-CARLTON LIJIANG Lijiang, China
THE RITZ-CARLTON MELBOURNE Melbourne, Australia
THE RITZ-CARLTON MUMBAI Mumbai, India
THE RITZ-CARLTON NANYAN BAY Hainan Island, China
THE RITZ-CARLTON PERTH Perth, Australia
THE RITZ-CARLTON XIAODONGMEN Shanghai, China
VICEROY BOCAS DEL TORO PANAMA Bocas del Toro, Panama
VICEROY MINSK Minsk, Belarus
VICEROY ALGARVE Portugal
VICEROY BODRUM Bodrum, Turkey
THE ADDRESS BOULEVARD Dubai, United Arab Emirates
THE ADDRESS FOUNTAIN VIEWS Dubai, United Arab Emirates
23 LEVEL 14 – SPA – TREATMENT ROOM RENDERING
THE ADDRESS SKY VIEW Dubai, United Arab Emirates
THE ADDRESS THE PALACE A4 B4 Dubai, United Arab Emirates
THE ADDRESS DOWNTOWN DUBAI Dubai, United Arab Emirates
THE ADDRESS DUBAI CREEK HARBOUR POINT Dubai, United Arab Emirates
THE ADDRESS THE ANNEX BURJ KHALIFA Dubai, United Arab Emirates
THE ADDRESS BAHRAIN Abu Dhabi, United Arab Emirates
WELLNESS | HOSPITALITY | REAL ESTATE WELLNESS | HOSPITALITY | REAL ESTATE THE INDUSTRY’S THREE
MUSKETEERS
MODERN DAY CHALLENGES
CHRONIC DISEASES
DIABETES
DIVORCE & FAMILY PROBLEMS
POOR DIET
ADDICTION
BAD HABITS
OBESITY
STRESS & BURN OUT
DISCONNECTION
AGEING POPULATION GLOBALLY
LONGEVITY
LINEAR LIFEPLAN
LONGEVITY
LINEAR LIFEPLAN
HEALTH TRENDS Global Obesity
Adult obesity prevalence (2014)
Source: World Obesity Federation and World Health Organisation, 2015
Source: Global Wellness Institute, “The Global Wellness Economy Monitor,” 2017
GLOBAL WELLNESS ECONOMY
• The wellness industry now represents 5% of the global GDP
• Wellness expenditures are now nearly half as large as total global health expenditures ($7.6 trillion)
“Wellness is now a $3.72 trillion global industry with a growth of 10.6% from 2013 to 2015 – all while the global economy shrank by
3.6%”
WellnessTourism$563bThermal/
MineralSprings$51b
SpaIndustry$99b
WorkplaceWellness$43b
WellnessLifestyle
RealEstate$119b
The diagram summarises the size of the various industries that form the
Global Wellness Economy.
As of 2015, the Global Wellness Economy was valued at over $3.7
trillion.
ü As of 2015, the size of the wellness tourism industry was USD 563,2 billion, accounted for 17.9 million jobs, and had a total multiplied economic impact of USD 1.6 trillion.
ü Between 2013 and 2015, the wellness tourism industry grew at a CAGR of 7%, which is twice the 3.5% annual increase in the overall tourism industry
ü With USD 808 billion in 2020, wellness tourism industry is forecasted to grow at CAGR of 23% between 2010 and 2020.
ü In 2015, North America was the largest contributor with USD 215.7 billion of revenue (186 million trips), followed by Europe with USD 193,4 billion of revenue (250 million trips), and APAC with USD 11.1 billion of revenue (194 million trips).
106 151.2
215.6
307.5
438.6 494.0
528.0 563.2
605.4 650.7
699.4 751.7
808.0
0
100
200
300
400
500
600
700
800
900
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Source: Global Wellness Institute, “The Global Wellness Economy Monitor,” 2017
GLOBAL WELLNESS TOURISM INDUSTRY (USD BILLION)
GLOBAL WELLNESS SECTORS
CATEGORY 2013 2015 DIFFERENCE
Beauty & Anti-Aging 1,020.0 999.0 - 3.0
Healthy Eating, Nutrition, Weight Loss 574.2 647.8 + 73.6
Wellness Tourism 494.1 563.2 + 69.1
Fitness & Mind-Body 446.4 542.0 + 95.6
Preventative Medicine & Public Health 432.7 534.3
+ 101.6
Complementary & Alternative Medicine 186.7 199.0 + 12.3
Wellness Lifestyle Real Estate 100.0 118.6 + 18.6
Spa Industry 94.0 98.6 + 4.6
Thermal/Mineral Springs Facilities 50.0 51.0 + 1.0
Workplace Wellness 40.7 43.3 + 2.6
The matrix below displays the size of the various industries that form the Global Wellness Economy in 2013 and 2015. Strong growth in preventable medicine, fitness, nutrition, and wellness tourism.
2013 VS 2015 REVENUES ($B)
Source: Global Wellness Institute, “The Global Wellness Economy Monitor,” 2017
GLOBAL SALES OF ORGANIC FOOD
Source: FIBL (Research Institute of Organic Agriculture) Survey 2017
The global market for organic food has reached US $81.6 billion in 2015, a 19% growth since 2013.
WHERE IS WELLNESS TOURISM TAKING PLACE?
NORTH AMERICA $215.7b Expenditures
EUROPE$193.4b Expenditures
ASIA-PACIFIC$111.2b Expenditures
MIDDLE EAST-NORTH AFRICA $8.3b Expenditures
SUB-SAHARAN AFRICA$4.2b Expenditures
LATIN AMERICA$30.4b Expenditures
LegendWellness Tourism Arrivals Trips
Smallest # of Trips
Largest # of Trips
186mTRIPS
47m TRIPS
5mTRIPS
250mTRIPS
9mTRIPS
194mTRIPS
10%
36%
+9%
+57%
32%
Grey circle = growth rate
110%
Source: Global Wellness Institute, “The Global Wellness Economy Monitor,” 2017
SOLUTIONS
MEDITATION & YOGA
HEALTHY DIET
GOOD SLEEP
QUALITY TIME TOGETHER
THERMAL BATHING
ACTIVE LIFESTYLE
MINDFULNESS
RECONNECT TO NATURE
SPECIALISED TREATMENTS
COMPARING OFFERINGS
Classic Resort / Wellness Resorts
Facilities & Service Platform Classic Resort Wellness ResortsFacilitiesWell-appointed and comfortable guest rooms ✔ ✔
Food and beverage outlets ✔ ✔
Dedicated healthy food ✔
Spa and wellness facility ✔ ✔
Conference facilities and business center ✔ ✔
Services
Guest consultation pre-arrival ✔
Room night charged per person/room per room per person
All-inclusive packaging (room, F&B, spa, activity) ✔
Schedule of visiting health and wellness professionals ✔
Menu of daily health and wellness activities ✔
Rules and guidelines to govern the stay ✔
Achievements Short term, quick fix Long term wellness
benefits without compromising modern
resort amenities
WEBSITE POSITIONING
Chain Hotels Prompt to Select Rooms and not an experience
WEBSITE POSITIONING
Dedicated Wellness Resorts Prompt to Select Packages The journey to tailor-make
experience begins here
WELLNESS TRAVELER = HIGH YIELD
Source: Global Wellness Institute, “The Global Wellness Economy Monitor,” 2017
Wellness travellers spend more because they purchase programmes and treatments and not just hotel rooms.
ONLINE BOOKING BEHAVIOUR
Classic Resort vs. Wellness Resort
Key: • Brand.com (website); • CRS ( Central Reservation System); • Direct to Hotel (telephone/ fax/ email to
hotel); • GDS (Global Distribution System); OTA
(Online Travel Agent); • Niche TA (Specialised Travel Agents)
Source: Horwath HTL Health and Wellness, 2015
REPEAT GUEST PERCENTAGE COMPARISON
Wellness Resorts Standard Resorts
Kamalaya Koh Samui, Thailand 42% Trisara Phuket, Thailand 3%
Chiva-Som Hua Hin, Thailand 51% Grand Hyatt Bali, Indonesia 4%
Como Shambhala Estate Bali, Indonesia 21% InterContinental Carlton
Cannes, France 7%
Ananda in the Himalayas, India 48% Amandari Bali, Indonesia 5%
Wellness Hotels
Average Occupancy %:• Asia: 80% • Europe: 62% • North America: 58% Average Length of Stay:• 5 - 7 nights globally
SEASONALITY
0
10
20
30
40
50
60
70
80
90
100
5 Star Deluxe Hotel
5 Star Resort 4 Star Resort Wellness Resort
April&May2014-2016
Wellness Resorts are seasonality proof properties: occupancy is not affected by seasons.
ThefollowingoccupanciesareforKohSamui&HuaHinproperBes,duringThailand’slowseason.
REVENUE PER ROOM OF WELLNESS RESORTS
# Rooms Annual Revenue 2016
RevPAR 2016
RevPAR Best Hotel 2016
Italy 100 US $38M US $1,041 US $433
Spain 91 US $29M US $873 US $305
Thailand 59 US $17M US $789 US $320
Thailand 51 US $21M US $1,128 US $211
Source: STR Global, European Hotel Review, January 2017
Wellness Resorts show higher RevPAR compared to similar Classic Resorts. The following table compares RevPAR of leading wellness resorts with the RevPAR of the best hotel in
the same location.
WELLNESS COMMUNITY & WELLNESS REAL ESTATE
Wellness communities combine temporary lodging style accommodation along with residential offerings for wellness conscious guests. At the core of wellness communities is a 75 – 100-room wellness retreat.
Wellness Real Estate refers to residences that are engineered to both actively and passively support the tenant’s health, wellbeing and lifestyle; offering spaces that are in harmony with the way people live – spaces that enrich life and create ease..
WellnessRetreat
AcBveLiving
WellnessRealEstate
Possibility of rental yield
Property value increases,
as destination profile
increases
Wellness real estate
premium
Surroundings and
landscaping are maintained to high levels
Unique sought after concept
WELLNESS LIFESTYLE REAL ESTATE
Source: Global Wellness Institute, “The Global Wellness Economy Monitor,” 2017
• The wellness lifestyle real estate grew at a CAGR of 9% from 2013-2015
• GWI estimates that it will jump to $153 billion by 2020
• Wellness lifestyle real estate is poised for growth that is faster than the overall real estate sector over the next decade, driven by many factors ranging from aging societies to the changing desires of younger generations, and from the need to protect the environment and open space while addressing the challenges of urbanisation
• The growth of wellness communities will drive wellness real estate sales over the next decade, as more people aspire to live in homes and communities that will enhance their health and wellbeing in a holistic way
“Wellness Lifestyle Real Estate represents approximately US $119 billion of the US $3.7 trillion global wellness economy. ”
WHERE IS WELLNESS LIFESTYLE REAL ESTATE TAKING PLACE?
NORTH AMERICA EUROPE ASIA-PACIFIC
MIDDLE EAST-NORTH AFRICA SUB-SAHARAN AFRICA
$48b
$0.1b
$29b
$0.5b$41b40%
24%
0.4%
34%
Grey circle = arrivals
0.08%
LATIN AMERICA - CARIBBEAN
$0.4b
0.3%
Source: Global Wellness Institute, “The Global Wellness Economy Monitor,” 2017
Grey circle = % of total
value
PROPERTY AWARDS (2017)Best Luxury Mineral Spring Spa in North America – World Luxury Spa Awards
PROPERTY AWARDS (2015)Top 100 Spas of 2015! – Spas of America Best Massage – The Press Enterprise Readers’ Choice Award Best Day Spa – The Press Enterprise Readers’ Choice Award Best Day Spa – Inland Valley Daily Bulletin Readers’ Choice Best Day Spa – The Daily News Los Angeles Favorite Green Spa – American Spa Magazine Professionals’ Choice Award Best Day Spa – Inland Empire Magazine
GLEN IVY HOT SPRINGS
Strategically located between six major airports and LA’s / California's 30 Million sun and fitness seekers
CALIFORNIA • OPERATIONAL SINCE 1860
GLEN IVY IN NUMBERS:
20 acres
18 indoor and outdoor pools
75 treatment rooms
4 Food & Beverage venues
225 employees
175,000 – 180,000 visitors per year (500 + per day)
55,000 – 60,000 massages per year (165+ per day)
25,000 skincare services per year (70 per day)
250,000 F&B covers per year (688 per day)
USD 1.5 million retail revenue per year
USD 26.5 million total gross revenue per year
USD 145 average spent
GOP: 35%
GLEN IVY HOT SPRINGS
GLEN IVY HOT SPRINGS 1860
Abraham Lincoln was campaigning for President when the Temescal Sulphur Springs (Glen Ivy Hot Springs) natural waters were first advertised in the Los Angeles Star.
GLEN IVY HOT SPRINGS 1870’s
The first country inn to later carry the name Glen Ivy Hot Springs was an adobe construction dating from the 1870s. At this time, the price of a swim in the mineral waters back then was just 25¢, including bathing suit and towel.
GLEN IVY HOT SPRINGS 1880’s – 1930’s
GLEN IVY HOT SPRINGS 1940’s – 1970’s
GLEN IVY HOT SPRINGS
GLEN IVY HOT SPRINGS
GLEN IVY HOT SPRINGS
GLEN IVY HOT SPRINGS
PICTURE TO BE CHANGED
GOCO Hospitality acquired Glen Ivy Hot Springs in January 2016, and is currently developing a world-class wellness resort community on the adjacent land that is surrounded by organic orchards, Santa Ana Mountains national preserve, and a golf course.
GLEN IVY HOT SPRINGS FUTURE PLANS
INITIAL MASTER PLAN ZONING
DISTINCT PROFIT CENTERS
GOCO RETREAT
TEMESCAL VALLEY
Real Estate
Hospitality
Wellness Centre
Day Hot Springs
Retail
Food & Beverage
Organic Farming
Meetings & Events
CREATING A WELLNESS DESTINATION
ENGAGING WITH THE COMMUNITY
ORGANIC GARDENS & FARM-TO-TABLE DINING
OUTDOOR ACTIVITIES
WELLNESS RETREAT ARRIVAL
RETREAT VILLAS
TREATMENT ROOMS
FITNESS AND MIND BODY
MINERAL SPRINGS & THERMAL BATHING
FARM-TO-TABLE RESTAURANT
MEETINGS & SOCIAL SPACES
EVENT LAWN
COMMUNITY RETAIL VILLAGE
GOCO BRANDED RESIDENCES
RESIDENTIAL NEIGHBORHOODS
LANDSCAPE AND ORGANIC ORCHARDS
OUTDOOR ACTIVITIES AND GOLF COURSE
KEY LEARNINGS
ü Wellness is growing:
• 5% Global GDP
• Growth of 10.6% from 2013 to 2015 – while the global economy shrank by 3.6%
ü Travel & Tourism is growing:
• 10% GDP
• Between 2013 and 2015, the wellness tourism industry grew at a CAGR of 7%, which is twice the 3.5% annual increase in the overall tourism industry
ü Wellness Real Estate is growing:
• The wellness lifestyle real estate grew at a CAGR of 9% from 2013-2015
ü Worldwide population is ageing and obesity levels keep on increasing
ü While worldwide health is declining, global awareness on healthy habits increases. Within the various industries forming the Global Wellness Economy, the fastest growing are:
Preventative Medicine Wellness Tourism
Fitness Healthy Eating
ü The global market for organic food has reached US $81.6 billion in 2015, a 19% growth since 2013.
KEY LEARNINGS
ü By merging wellness, hospitality and real estate, wellness communities, such as Glen Ivy Hot Springs, are addressing today’s society issues while offering different options for a wellness way of life.
• Wellness centre with extensive programming for mind, body and spirit
• Wellness oriented design and operations
• Bathing facilities, spa and Medispa
• Wellness hotel, boutique lifestyle hotel, branded residences
• Multiple healthy F&B outlets, meetings and events
• Residential homes with wellness clubhouse
• Active living, community village, farmers’ market, kids club, reconnection with nature, organic farming, academy and training centre
Our bottom up approach to our projects allows history, traditions, landscape, wellness and development to integrate and co-exist in harmony – promoting a healthy way of life.
Bangkok37/10 Soi Langsuan Phloen Chit Road Lumpini Pathumwan, Bangkok 10330 Thailand Office +66 2 252 6288
BerlinSuite 11th Floor, Pappellee 25 Prenzlauer Berg 10437 Berlin Germany Office +49 172 892 5647
ShanghaiSuite 1605 Ascendas Plaza 333 Tian Yao Qiao Road, Xuhui District, Shanghai China 200030 Office +86 138 1861 9965
Los Angeles25000 Glen Ivy Road Corona, CA 92883 United States Office +1 888 453 6489
THANK YOU
